Prosci Change Management Webinar

Transcription

1 The slides, PDF file of the slides, the one page handout and the contained content are designed for use with participation in the webinar. Reproduction and distribution without permission are prohibited. If you are interested in distributing this information in your organization, please contact an Account Manager at or Prosci Change Management Webinar 2014 Benchmarking Report Overview of the Latest Findings 1 Prosci s Mission To help individuals and organizations build their own change management competencies through development and delivery of researchbased, holistic, and easy-to-use tools and Our Principles: Research-based Holistic Easy-to-use Our Resources: Published products and tools Web-based tools and applications Face-to-face training Train-the-Trainer methodologies.... Prosci by the #s: % , ,000+ Longitudinal studies Years of research Fortune 100 companies Research participants Certified practitioners Community members Contact Prosci: Telephone: webinar@prosci.com Website: Tools or downloads referenced in this free webinar are for webinar educational purposes; reproduction or distribution of these tools in your organization will require additional steps on your part.... Prosci Webinars Educational Thought provoking Insights into new development New ideas, phraseology, language, and frameworks Give you at least an hour per week to think about change management 2 1

2 Overview Research History 2013 Study Participants Projects Structure of the report New topics Research cycle Tim s interested in Agenda: What do you want to learn more about? 3 Best Practices in Change Management 2014 Edition Know your discipline Leverage latest data and new research on cutting-edge topics like measurement, resourcing and budgeting, and integrating with project management. Know what worked for others Gain countless insights with focused tips and suggestions that can provide support whether you are structuring your overall approach or customizing specific activities. Know what not to do Avoid mistakes and missing a crucial step or action by acquiring the foresight that comes from practitioners who share what they would have done differently. Know what to do next Plan concrete steps with actionable findings to guide both how you structure your change management approach and how you execute specific practice areas. 250 Pages 822 Participants 63 Countries 37 Sections 248 Figures/Tables $349 Price 4 2

3 Prosci Research Foundation What works? What doesn t? What to do differently? 5 Who Contributed: Geography Canada: 15% US: 34% Latin America: 2% Europe: 14% Asia and Pacific Islands: 3% Middle East: 2% Africa: 5% Australia and NZ: 25% 6 3

4 Top 9 represented industries: Banking 7.7% Health Care 7.1% Government State 6.7% Finance 6.5% Government Federal 5.5% Oil and Gas 5.5% Insurance 5.3% Manufacturing 5.3% Utilities 4.7% Who Contributed: Industries 7 Who Contributed: Size of Organization <1K <$50M Employ yees 1K-5K 5K-10K 10K-20K 20K-35K >35K l Revenue Annua $50M-$500M $500M-$1B $1B-$2.5B $2.5B 5B-$5B >$5B 8 4

5 Project role: Who Contributed: Respondents 43% Change mgmt team leader 19% External consultant 12% Project team leader 11% Change mgmt team member Change Management Experience: <1 1 to 4 years 4 to 8 years 8 to 12 years >12 years 6% 23% 28% 18% 25% 9 Who Contributed: Projects <$100K Multiple Depts Project Investment $100K-$500K $500K-$1M $1M-$5M $5M-$10M >$10M Project Scope Single Div Multiple Divisions Entire Enterprise 10 5

6 Who Contributed: Projects Employ yees Impacted <100 employees K >10K 11 Structure of the Report Motivation for CM Use of methodology Change management job roles CM team and structure CM resources CM budget PM and CM integration Change readiness CM effectiveness and measurement CM capability and competency Justifying change management Change saturation Portfolio management Unique change types Aligning CM with specific approaches Overview Overview Structure Methodology and Overview Practice Areas Enterprise Structure Change Management Executive overview Greatest contributors to success Greatest change management obstacles What to do differently Change management trends Advice for practitioners Change management activities Sponsorship Managers and supervisors Communications Training Resistance Reinforcement and feedback Consultants Training on change management 12 6

7 New Topics Measurement and metrics Resourcing and budgeting Job roles and locations CMO responsibilities and locations Integrating change management and project management Making the case for change management Many more 13 Prosci Research Cycle 14 7

8 Things that have Tim intrigued: Measurement measure the effectiveness individual level value-addadd metrics reported on overall outcome 15 Things that have Tim intrigued: Job Roles and CMOs Organization has CM job roles or permanent positions Organization has CMO (dedicated functional group) % 52% % % Where in the org? Projects supported Job description Salary Where is it? Where should it be? Decision variables Pros/Cons Responsibilities 16 8

9 Things that have Tim intrigued: Sustainment Planning for (and impact) Resourcing for (and impact) Tactics Who is responsible after project closure, when benefits are realized? 17 Things that have Tim intrigued: Integrating with PM Project Management Design, Develop, Deliver Solution Effectively People Processes Tools Solution is Embraced, Adopted and Used Proficiently Change Management Prevalence Impact Dimensions Steps taken Rationale Engaging project teams 18 9

10 2014 Best Practices Topics you want to learn more about Real-time survey 19 Real-Time Results From In-Webinar Survey: Use of Methodology CM Team and Structure CM Resources CM Budget CM/PM Integration CM Measurement Sponsorship Managers and Supervisors Communications Resistance ECM Capability Saturation Your votes during the webinar determine which topics we explore in more detail

11 Expanded TOC As Guide 21 Ways To Engage Best Practices ecourse Discover the top contributors to change management success and apply the research to your work with this self-paced course. Best Practices Webinars Get interactive with the research by joining us as we discuss the latest findings in Prosci s free webinar series. Running February and March, 2014 Invaluable Tutorials Uncover even more insights through Prosci s weekly tutorials that focus on both foundational and innovative change management topics. Relevant Training Attend world-leading change management training programs that are based on Prosci s 16 years of research with over 3400 change leaders. Available now Price: $

12 Countless Tips on Many Topics Motivation for CM Use of methodology Change management job roles CM team and structure CM resources CM budget PM and CM integration Change readiness CM effectiveness and measurement CM capability and competency Justifying change management Change saturation Portfolio management Unique change types Aligning CM with specific approaches Overview Overview Structure Methodology and Overview Practice Areas Enterprise Structure Change Management Executive overview Greatest contributors to success Greatest change management obstacles What to do differently Change management trends Advice for practitioners Change management activities Sponsorship Managers and supervisors Communications Training Resistance Reinforcement and feedback Consultants Training on change management 23 Best Practices in Change Management 2014 Edition Know your discipline Leverage latest data and new research on cutting-edge topics like measurement, resourcing and budgeting, and integrating with project management. Know what worked for others Gain countless insights with focused tips and suggestions that can provide support whether you are structuring your overall approach or customizing specific activities. Know what not to do Avoid mistakes and missing a crucial step or action by acquiring the foresight that comes from practitioners who share what they would have done differently. Know what to do next Plan concrete steps with actionable findings to guide both how you structure your change management approach and how you execute specific practice areas. Available now $ Pages 822 Participants 63 Countries 37 Sections 248 Figures/Tables 24 12