RFIB > From the big picture - to the fine detail. Delivering our knowhow to strengthen your business. RFIB > Insurance & reinsurance knowhow

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1 RFIB > From the big picture - to the fine detail Delivering our knowhow to strengthen your business RFIB > Insurance & reinsurance knowhow

2 RFIB > Insurance & reinsurance knowhow Our ability to deliver tailored risk solutions to meet each client s business needs is a reflection of the experience, expertise and commitment of our team and the strength of our market relationships.

3 Our knowhow, our network your business Stephen Hirst > RFIB RFIB > Who we are With 30 years of corporate growth behind us, over 300 people and a strong international network - we know how. The opportunities and challenges that businesses face have never been greater than they are today. Factors such as globalisation, the regulatory environment and the pace of emerging technologies have all contributed to the changing environment in which we now operate. As a successful and growing business, we work with clients of all sizes across all geographies and markets to deliver tailored risk solutions that meet and adapt to their business objectives. An established Lloyd s broker with an international network, RFIB is a British business. We handle all classes of insurance and reinsurance broking together with risk management advisory services. By bringing together the capabilities of our specialist service teams, and drawing on our network and alliances, we create competitive and robust solutions for our clients. Solutions anchored in knowhow and delivered by a personal service. It is our people, approach and capabilities that have earned us enduring relationships worldwide with insurance and reinsurance companies, Lloyd s syndicates and corporate clients. RFIB > Our network RFIB offices Investments in insurance entities in other areas

4 In an increasingly complex world of risk, RFIB understands where our exposures lie Victoria Oil and Gas RFIB > Meeting your business needs Knowhow that delivers value solutions Insurance may be deemed a commodity when everything is going well, but when difficulties arise what really matters is knowing you have considered and put in place the right cover for your business and have a first class claims capability to rely on. At RFIB it is our knowhow and service that gives you that assurance. Knowhow is at the heart of our approach Knowhow grounded in the collective experience and expertise of our team. At RFIB we have built a depth and breadth of: > international knowledge and capability from emerging to established markets. > understanding as to where the real risks lie; knowledge that enables us to offer new perspectives and create tailored solutions. > resource, which means better-informed solutions across all our markets. Independent and networked Majority owned by our staff, independence has always been an integral part of RFIB s makeup. It reflects our free thinking and entrepreneurial spirit. We were pioneers in War on Land coverage for example; we have been pathfinders in many areas. Independence is also a tangible strength we put to work every day for our clients. It gives us the freedom to facilitate and leverage the best deals and access the best terms through our extensive network of longstanding partnerships, alliances and contacts. Partnership and service Partnership and service are core to the way we conduct business. Our size and ethos means we remain flexible, nimble and responsive to our clients needs; that we can avoid the cookie cutter approach that our competitors often find essential. Factors which have contributed to our enviable record for not only winning business, but building lasting relationships that prosper over the years.

5 RFIB > Product breadth & depth Big picture thinking built on attention to detail RFIB > Our approach At RFIB we deal across the breadth of risk cover. We integrate our marine and non-marine capabilities and specialist service teams to offer new perspectives on issues that others would place outside the box. Across the entire product range you will find we utilise our experience and expertise to provide seamless risk solutions. Based on our assessments, clients can make a vastly better informed judgement before committing to business. Our services encompass a range of products and classes including: > Alternative Reinsurance Products > Binding Authorities & Facilities > Cargo & Specie > Casualty Specific Risks > Construction & Engineering > Energy > Facultative Property > Financial & Professional Risks > Fine Art/Exhibitions/Museums/ Jewellery Insurance/High Net Worth > Hull & Machinery > Kidnap & Ransom > Marine Claims > Marine Liability > Mortgage Insurance & Affinity Products > Personal Accident & Illness > Political & Credit Risks > Port Authorities & Port Packages > Protection & Indemnity > Public Entity Package > Risk Management > Shipyards & Building Risks > Treaty > UK Corporate Risks > US Casualty > War, Terrorism, Confiscation & Political Risks > Yacht Insurance market knowhow listen network knowhow respond tailored solution transact service The global spread of our portfolio and network enables us to continually assess risk in the context of the complex and changing risk environment. We listen: We listen carefully to our clients to build a deeper understanding of their specific requirements and interpret the real nature of the risks they face. We respond: We draw from the experience and expertise of our specialist teams, and the strength of our network, to assess the options and offer robust solutions quickly and diligently. We transact: We use our knowledge of the markets to secure the best terms and price for cover. We service: Our commitment to personal service remains constant and is fully reflected in our dedicated claims management capability that is both swift and efficient.

6 RFIB act as a seamless part of our team Czarnikow Group Limited RFIB > The RFIB edge Big enough to influence, small enough to care > Partnership & service We are passionate about our business and what we do - about giving our clients a team and service they know they can trust and rely on. An attitude that has earned us longstanding relationships and a strong reputation. > Tailored solutions We recognise that each client has their own particular challenges and considerations and we approach each situation with a fresh pair of eyes. We will also look at every part of a client s business in terms of its relationship to the whole, ensuring opportunities to increase efficiency are not missed. > Fresh perspectives Never complacent, our insurance specialisations are ever expanding, taking in new classes of business in new and interesting areas. Our can do approach to developing fresh perspectives invariably results in a quality of insight our clients value. > Independence and focus We have the flexibility and leverage to secure the right cover with the best terms at a competitive price. We are not constrained by competing interests within the RFIB Group and are focused fully on the best outcome for the client. > Integrated All our key processes are under one roof, in the heart of the City of London. This keeps our costs under control, our compliance procedures tight, and our broker, technical and claims management services fast and efficient. > Networked Our international network of offices, alliances and global portfolio strengthen our ability to keep at the forefront of what is happening around the world. Knowhow we share with our clients. At all times, you have the security of knowing you are dealing with skilled practitioners who are open, transparent, attuned to risk and in possession of the skills needed to deliver better results at every level. For more information about our service capabilities please contact us: RFIB Group Ltd 20 Gracechurch Street London EC3V 0AF United Kingdom T +44 (0) F +44 (0) > enquiries@rfib.co.uk > RFIB Group Limited is a Lloyd s Broker and is authorised and regulated by the Financial Conduct Authority.

7 RFIB service capability >

8 RFIB > Our offices > RFIB Group Ltd 20 Gracechurch Street London EC3V 0AF United Kingdom T +44 (0) F +44 (0) > enquiries@rfib.co.uk > RFIB (Bermuda) Ltd 61 Front Street Hamilton HM11 Bermuda T F RFIB (Bermuda) Ltd is licensed as an insurance broker by the Bermuda Monetary Authority > RFIB Middle East Office 8, Level 1 Gate Village Building No.7 DIFC, P.O. Box Dubai UAE T F Registered with the DFSA. RFIB Middle East is a trading name of RFIB Group Ltd (a Recognised Company in the DIFC) > RFIB Saudi Arabia LLC 3rd Floor North Tower Abraj Atta awuneya King Fahad Road PO Box Riyadh Kingdom of Saudi Arabia T F RFIB Saudi Arabia LLC is licensed as an insurance and reinsurance broker by the Saudi Arabian Monetary Agency > RFIB Japan Ltd Kamiyacho MT Bldg. 14th Floor Toranomon Minato-ku Tokyo Japan T +81 (0) F +81 (0) > RFIB Kazakhstan Kulan Business Center 188 Dosytk Avenue Office 301/1 Almaty Kazakhstan T +7 (727) F +7 (727) > RFIB Russia Moscow Tverskaya 16 Building 1 Office 901b Floor 7 T F > RFIB Ukraine Office Grushevskogo Str Kiev (Kyiv) Ukraine T F RFIB Group Limited is a Lloyd s Broker and is authorised and regulated by the Financial Conduct Authority. RFIB > Insurance & reinsurance knowhow >

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