Faculty of Health, Arts and Design Higher Education Division. Sessional Staff Information & Teaching Guide

Transcription

1 Faculty of Health, Arts and Design Higher Education Division Sessional Staff Information & Teaching Guide Updated: 20 July 2014

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3 Contents INTRODUCTION... 7 Faculty Structure... 7 School of Arts, Social Sciences and Humanities... 7 School of Health Sciences... 7 School of Design... 8 Administrative and Technical Structure:... 8 GENERAL INDUCTION INFORMATION... 9 Swinburne Induction Process... 9 Introduction to Hawthorn Campus... 9 Absences or Lateness... 9 Incident Reporting Procedure... 9 Assignment Destruction... 9 Bookshop Computer and Access Contact Details Confidentiality Copyright Library Liaison Teams Emergencies Medical emergencies Students with Disabilities Emergency Procedures in a Fire Entrance to Buildings During Teaching Hours After Hours and Weekends Equipment Loans Faculty Finance Information Being Paid As a Consultant Sessional Academic Teaching Staff Sessional Academic Research Staff Payslips - Swinburne People Online Update Personal/Banking Details iii

4 ID Cards Printing Library Services for Staff Lost Property Mail Boxes Parking Phone Directory Safety Sessional Rooms Stationery Staff Facilities / Kitchens Student Enquiries Student Services ( 19 Disability Support Service (Higher Education) ( 20 Scholarships Student Financial Advice ( 20 Health and Well-being ( 21 Housing ( 21 Student Residences ( 21 Student Development and Counselling ( 22 Careers and Employment ( 22 Swinburne International ( 23 Swinburne Student Amenities Association ( 23 Telephone Calls Swinburne Campuses TEACHING & LEARNING ISSUES Academic Roles and Responsibilities Program Coordinators Unit of Study Convenors Tutoring/Laboratory staff Unit of Study Panel Academic Development Advisor (ADA) iii

5 Blackboard ilearn Study Skills Support Services Learning Links for local students English Language and Academic Skills Support (LAS) for International Students English Language Intensive Courses for Overseas Students Service (ELICOS for short) Student Feedback on Units of Study (SFS) Teaching & Learning Assistance Swinburne Professional Learning ( 28 Teaching Web Links Teaching Tips Recipes for success in teaching: Attendance & Punctuality Issues Adult learning expectations Group dynamics International students - language & cultural issues, groups dynamics Assessment Strategies & Criteria APPENDIX 1: FHAD STAFF LISTING APPENDIX 2: SUT HAWTHORN CAMPUS MAP APPENDIX 3: SUT HAWTHORN CAMPUS - FIRST AID CABINET LOCATIONS APPENDIX 5: SUT HAWTHORN CAMPUS- EVACUATION ASSEMBLY AREAS MAP APPENDIX 6: SUT HAWTHORN CAMPUS - EMERGENCY MANAGEMENT SAFETY INFORMATION - What to do if Dangerous or threatening person Emergency Action SAFETY INFORMATION - What to do in a Medical Emergency SAFETY INFORMATION - What to do if Fire Emergency When you hear the fire alarm: General SAFETY INFORMATION - What to do if Bomb or Substance Threat Raise the Alarm IMMEDIATE ACTION SAFETY INFORMATION - What to do if Gas Leak/Chemical Hazard/Spill Isolate Hazard iii

6 Clear up Evacuate APPENDIX 7: ESSAY References iii

7 INTRODUCTION Welcome to all sessional and new staff that will be teaching in the Faculty of Health, Arts and Design (FHAD) at Swinburne University of Technology (SUT) for the first time, and welcome back to those who have taught in the Faculty before. As a member of the teaching staff, you are very important to the Faculty and are selected by Discipline Leaders and Convenors because they believe you have expertise and a passion for teaching to share with our students. As well as providing excellent teaching, the Faculty endeavours to continue its excellent research profile. This guide has been designed as a resource for new academic staff including sessional, on-going and contract staff within the Faculty to assist in your teaching. The following sites can also provide with further assistance: SUT website: FHAD website Faculty Structure Prof. Don Iverson A/Prof. Karen Farquharson A/Prof. Michael Wilmore (commence 27 July) Kathy Racunica Executive Dean Associate Dean, Research & Engagement Associate Dean, Learning Innovation Faculty Business Manager School of Arts, Social Sciences and Humanities Prof. Robbie Robertson Dean, School of Arts, Social Science & Humanities A/Prof. Michael Leach A/Prof. Jason Bainbridge Dr. James Verdon Prof. Julian Thomas Chair, Dept of Education and Social Sciences (E&SS) Chair, Dept of Media & Communication (M&C) Chair, Dept of Film & Animation (F&A) Director, Swinburne Institute of Social Research (SISR) School of Health Sciences Prof. Janet Hiller A/Prof. Jeff Pfeifer Prof. Andrew Wood Dean, School of Health Sciences Chair, Dept of Psychological Sciences & Statistics (PSS) Chair, Dept of Biomedical and Health Sciences (B&HS) 7

8 Dr. Joe Ciorciari Prof. Con Stough / Prof. Andrew Scholey Prof. James Ogloff Acting Director, Brain and Psychological Sciences Research Centre (BPsyC) Director, Centre for Human Psychopharmacology (CHP) Director, Centre for Forensic Behavioural Sciences (CFBS) School of Design A/Prof. Scott Thompson-Whiteside A/Prof. Stephen Huxley Dr. Blair Kuys A/Prof. Anita Kocsis A/Prof. Kurt Seemann Administrative and Technical Structure: Kathy Racunica Geraldine Doherty Cameron Young Warren Hack Sarah Nammuni Dewage Dean Chair, Dept of Communication Design & Digital Media Design (CD&DMD) Chair, Dept of Interior Architecture & Industrial Design (IA&ID) Swinburne Design Factory (SDF) National Institute for Design Research (NIDR) Faculty Business Manager Manager, Academic Support Services Manager, Facilities & Technical Services ITS Manager Staff Services Coordinator The names and contact details of some of the above staff have been included in this document (see Appendix 1). A list of all staff teaching, research, administration and technical is available on the FHAD website (and is the most up-to-date resource). This guide will provide you with most of the information you need to orient yourself to the Faculty. In addition to this, your teaching colleagues and administrative staff within the Faculty will be pleased to assist with any further enquiries you might have. We hope you enjoy your time with us and encourage you to get to know all your colleagues as well as the Faculty s academic and support staff. 8

9 GENERAL INDUCTION INFORMATION Swinburne Induction Process The University provides useful information to assist in your induction process at the following site: Links to many useful and important sites on the University site are available from Introduction to Hawthorn Campus Units of study based in the Faculty are conducted at the Hawthorn campus and the Film and Television units will be conducted at the Prahran campus for A map of the campuses is included (see Appendix 2) or can be downloaded from the university website: Absences or Lateness If you are running late for class or are unable to attend, please telephone your Unit Convenor as soon as possible in order for alternative arrangements to be made. Incident Reporting Procedure Incidents to all staff, students, contractors and visitors must be reported to the Manager, Faculty Facilities & Technical Services (Cameron Young) through your supervisor. The appropriate form must be completed so that the accident can be analysed and preventive measures put in place. An Incident/Hazard form is available from the OH&S website: Recent changes to Work Cover Legislation mean a Work Cover claim for compensation can be disallowed if an Incident/Accident Report is not received by the employer within 30 days of the injury. An Incident/Hazard Report is considered received by the employer when it is handed to the appropriate supervisor or manager. If you have an OH&S concern please raise it with your direct manager in the first instance. If you want advice, wish to raise an issue or lodge a Hazard Report, you can contact Cameron Young on Alternatively you can contact Human Resources - Occupational Health and Safety at Hawthorn: OH&S Consultant on or the HR WorkCover Coordinator on For more information about OH&S issues please visit the website: Assignment Destruction Under State government policies and procedures, (PROS 02/01 Authority for the Records of Higher and Further Education Institutions); Section Interim Assessment Compilation, the destruction of assignments, assessments and exams has been clearly detailed. Assignments/assessments need to be kept for a minimum of 10 months before destruction (6 months once the administrative use is concluded, but SUT keeps material for the extra period to allow time for the student appeals process). Remember that any destruction of assignment or assessment materials must be with the knowledge and/or 9

10 approval of your unit convenor. Once this period has lapsed, the materials then need to be measured, placed in locked confidential recycling bins and documented using a PROV Destruction Form 29 (which is available under the SUT RMS Intranet site) and signed off by the Dean of Faculty and then forwarded to Dragana Mitrovich, Records Management Consultant. Under no circumstances can assignments be just thrown in a recycling bin. If you have any further enquiries, please contact Dragana Mitrovich on for instructions. Bookshop The SUT Bookshop can be found on the second level of the Student Union building, John Street, Hawthorn campus. A range of books, stationery and gifts are available. The opening hours are available on their website: Computer and Access The Faculty has offices assigned for use by sessional staff (refer to Sessional Rooms section of this manual). These rooms are equipped with a phone, computers and printer access. When your employment details have been entered into the HR system, you will automatically be assigned a SIMS (Swinburne Identify Management System) username and password. New staff members should contact the ITS Service Desk on or at servicedesk@swin.edu.au to confirm their SIMS username. Once you have this username and password, you can log onto the SUT network and access your as well as the H: drive, which is your home directory. To access your and your home directory from off campus go to the and select Microsoft Outlook and enter your username and password. To access your home directory, go to Here you will need to enter your username and password as well. The format is a little different to if you had logged on, on campus. For password assistance, visit where you can change or retrieve your password, unlock your account and other options. Your computer account and account are only valid for the semester that you are teaching. You may phone FHAD Technical Support for advice. The IT Manager Warren Hack is on and Senior ITS Support Officer, Jemison Escalona, is on If you have any problems with your computer/internet access please contact the ITS Servicedesk on Contact Details Please ensure your contact details are kept up to date, including an address and a 10

11 daytime contact telephone number. You can check your staff details and make any changes needed by accessing the Staff Internal directory: Go to the details listed for your name, and change any information by selecting Edit details. This will require your SIMS password for authentication. These details will not be provided to students by other staff. If students ask for sessional contact details, the Faculty Admin office will endeavour to contact the sessional staff member on the student s behalf. Address and phone numbers are needed in case there are problems with timesheets or if any correspondence needs to be forwarded to you. All information collected is dealt with in accordance with the SUT Privacy Policy: Confidentiality Policy and Procedures for Confidentiality of Student Records can be found on the SUT web site: Please note that exam results or personal details should only ever be discussed directly with the student, and no information on a student held by the University can be released to any external party (except in the circumstances outlined in Section 4.1 of the aforementioned policy). Student names and ID numbers should never be shown together. Copyright In Australia copyright protection is provided to all original works under the Copyright Act 1968 (Cwlth). The Act covers text, graphic, audio, video and other material in both digital and hard copy form. Staff at SUT are permitted to copy and communicate copyright material providing they comply with the requirements of the Act and any commercial licences which SUT has entered. Any copies made for educational purposes (and this includes course pack and learning guide material) must include copyright statements. Digital copies communicated must be managed centrally. Library Liaison Teams Health & Arts Team Annette Steere Cleve Carvalho Emma Niehof Responsible for the School of Health Sciences. Annette is the Health & Arts Team Leader and can assist when other HA team members are unavailable. Responsible for the School of Arts, Social Sciences and Humanities. Cleve works Mon Thu. Responsible for Career Development, Public Relations/Advertising, Housing, and Swinburne Institute for Social Research. Emma is based at our Wantirna campus and works Mon mornings at Hawthorn, Tue and Wed at Wantirna and Fri mornings at Wantirna. 11

12 Online Education Susan Roberts Team Leader of the Online Education Team which is responsible for Education and for Swinburne Online and OUA. Susan is ably assisted by Leanne Meere, based at our Croydon campus, and Geeta Pandey, based at Hawthorn and Wantirna campuses. Design Team Gordon Turnbull Dave Bradley Jo Gillespie Team Leader for Design and is responsible for Department of Interior Architecture and Industrial Design, the National Institute for Design Research and Swinburne Design Factory. Responsible for Digital Media Design. Dave is available on Mon and Wed. Responsible for Communication Design and Design History. Jo is available Tue, Thu and Fri. There are a number of ways for staff to copy and communicate copyright material within legal limits. The following site provides information on the use of copyright material by staff at SUT: Any digital copies made for educational purposes must have the electronic use notice prominently displayed at the beginning. This can be arranged for you by the Library, and linked to from Blackboard unit of study sites. Information on the Online Reserve can be found at: Emergencies Medical emergencies If you find yourself having to handle a medical emergency during a teaching session: Notify Security on Give details of the location, type of incident and extent of urgency First aid cabinets are located in each building. A list of locations of first aid cabinets is included in Appendix 3. This list can also be accessed via the OH&S website: If you use something out of the first aid boxes please notify the Manager, Faculty Facilities & Technical Services, Cameron Young, at cyoung@swin.edu.au, so that items can be replaced. During regular working hours (9.00 a.m p.m.) Security will notify the SUT Health Service and call a nurse to the scene or, if necessary, call an ambulance. Before and after regular working hours (before 9.00 a.m. and after 5.00 p.m.) Security 12

13 will attend immediately and, if needed, call an ambulance or arrange transportation for the person to get to a Casual ward or home if the situation is non-urgent. Students with Disabilities The University s Disabilities Services Unit will formally advise the Faculty and Unit Convenor of any registered students in your class who may require assistance or special teaching needs. This notification will include details of the assistance to be provided (eg interpreter for hearing impaired; assignment extensions, etc) and must be adhered to. If you have a student in your class who has an obvious disability, or has notified you of such, it could help to have an agreed evacuation plan for that student i.e. in the event of a fire evacuation, a student unable to use the stairs may need to be left in the stairwell and firewardens notified immediately to attend to that person until rescued (however, they should not be left alone) The stairwells are fire and smoke proof. Emergency Procedures in a Fire It is vital to give your student group clear directions and ask them to stay together throughout any evacuation and at the Assembly area. You may be asked to account for your students by the Fire Brigade at the Assembly area to establish if any person is missing. A map is attached of the evacuation assembly (see Appendix 4). A summary of SUT s emergency management procedures is also included (see Appendix 5). Entrance to Buildings During Teaching Hours All buildings are open during teaching hours; however you may need keys to access classrooms, laboratories or lecture theatres and your staff ID activated to access sessional rooms in ATC building and AS building. Keys and access card activation is done by the Manager, Faculty Facilities & Technical Services, Cameron Young. You can contact Cameron on or at cyoung@swin.edu.au. Sessional Staff supervisors are required to Cameron Young requesting keys for their staff, clearly indicating which locations sessional staff will require access to. When keys are ready for collection, they can be collected from AS313. Sessional staff will be required to present photo identification to collect keys. If you are unable to access a teaching room, you can contact Security on to open the room. External doors are locked by Security in the evenings (usually after 9.30pm). You will still be able to exit the buildings via the side doors of the BA building (John or Williams Road ends), and the ground floor rear door or door at the top of the ramp on the 2 nd level of the AS building. Exit the ATC building at the ground level at the north, south or west exits. In all cases you need to push the push to exit buttons to open the doors. After Hours and Weekends If you need to arrange access to buildings after hours or at weekends, contact the Manager, Faculty Facilities & Technical Services, Cameron Young. You can contact Cameron on or at cyoung@swin.edu.au. 13

14 Equipment Loans Overhead projectors are generally located in all tutorial rooms. The Faculty does have data projectors and laptop computers available for loan to FHAD staff from Technical Support in AS403. Bookings are always essential and can be made by at For more information about FHAD Technical Support, visit: (restricted) Faculty Finance Information The Faculty Finance can assist with sessional academic pay queries, travel and purchasing. Finance information and forms are published on the Faculty Finance Office intranet at: Business Partner FHAD: Karen Briggs Team Leader GL, Purchasing & Travel: Marlene Dias Business Operations Officer: Michelle Choon Swinburne Internal Mail Number: H31 Being Paid As a Consultant Under no circumstances can a sessional academic staff member be paid as a consultant. In many cases where contract arrangements for sessional academic teaching are used, they are a substitute of Academic Sessional teaching as provided under the Certified Agreement and they are genuinely not contract arrangements. At common law, an employment relationship will be seen to subsist where the person is undertaking coreactivities of the University. A one-off guest speaker may be paid as a consultant; however they must first sign a Services to Swinburne agreement prior to giving the lecture. The signed Services to Swinburne Agreement is available at (OPAX password required to access this site): The Services to Swinburne agreement must be returned to the Faculty Finance Office (AS317) to facilitate payment and the guest speaker will be required to invoice Swinburne University the agreed fee. The guest speaker must charge their own rates, not the Swinburne sessional academic rates of pay; otherwise it will appear an employment relationship will be seen to subsist. Sessional Academic Teaching Staff All sessional teaching staff that have been engaged by the Faculty, (i.e. completed an Application for Sessional Engagement Form (C2)) will be paid on a fortnightly basis according to the confirmed teaching scheduled discussed with their unit convenor. Sessional teaching staff are required to complete a sessional time sheet only where the 14

15 payment claim is related to: Marking please discuss the number of hours allocated to you for marking with your unit convenor. Faculty Finance staff will monitor the number of hours submitted for marking and any time sheets submitted above your marking allocation will not be processed. Claims for payments above your allocation will be returned to the Academic Head to follow up. Additional work above the confirmed teaching scheduled, that has been approved by Faculty Management. Sessional time sheets are available from the HR website: All time sheets must be signed by unit convenors and originals submitted to the relevant School Finance. Sessional Academic Research Staff Sessional time sheets are available from: All time sheets submitted for sessional research employees should quote a correct account code for payment and must be signed by their supervisor. Submission of Time sheets, pay dates and pay rates Timesheet deadlines, pay dates and rates of pay are published at the following Swinburne HR site: o Time sheets must be submitted to Michelle Choon. o Under no circumstances are timesheets to be taken directly to Human Resources. o Faxed copies will not be accepted. Submit to Michelle Choon Hawthorn Campus AS Building, Mailbox no. 10 The deadlines for submission of time sheets are published on the Swinburne HR site at: Please note that extensive time delays can occur when timesheets are not submitted by deadlines or are not correctly completed. Important Note: Faculty of Health, Arts and Design sessional employees must submit their timesheets by the deadlines published by the Faculty, not the deadlines published by Human Resources. Faculty timesheet deadlines are PRIOR to the Human Resources deadline, to allow the Faculty sufficient time to process payroll information and submit to Human Resources. 15

16 Payslips - Swinburne People Online Payslips are available online from the Human Resources, Swinburne People Online (SPO) located on the HR website at: Your logon to SPO is the Swinburne Identity Management System (SIMS). Payroll staff are automatically assigned a SIMS username and password once they have been entered into the HR Management System and have commenced employment. New staff members should contact the Service Desk on to confirm their SIMS username. The HR website above, provides instructions regarding your SPO login and password etc. For more information view the Guide to reading your payslip website Update Personal/Banking Details If you wish to change/update your personal information details and banking details, you can also do this on SPO. ID Cards A Staff Photo ID Application Form needs to be completed and is available from: Please complete the form by including your name and date of birth and return to Staff Services Coordinator, Sarah Nammuni Dewage in AS320 or via internal mail H31. This form will then be sent to HR for processing who will return the form to the Faculty. You will then be notified by that the form is ready to collect. When you collect the form, it will have an ID number on it. You should take the form to the Student Information Centre located on the ground floor of the SPW building (Wakefield Street, opposite the multi-level carpark) and they will take your photo and produce a card on the spot. Printing Technical staff are available to offer technical assistance including setting up printer access and replacing toner cartridges. ITS Technical staff are available on or at servicedesk@swin.edu.au. It is recommended that large amounts of printing be done on the photocopier or taken over to Swinburne Press, which may take one or two days, so please think ahead. Printing request forms can be obtained from the Swinburne Press website: The completed form and material to be printed, must be submitted to the Finance Performance and Planning (AS317) or by to lssfinance@swin.edu.au, before submission to Swinburne Press. 16

17 Library Services for Staff The Hawthorn campus library is located directly opposite the BA building main entrance, on the other side of the Atrium. The library opening hours are located on the library website at: You can access the Library website at: Your Staff ID card gives you access to borrow from the library. You can access the Library catalogue and the online Reserves at: You will need your OPAX logon and password to access the online reserves, which can be obtained from the ITS Servicedesk on Lost Property Lost Property should be handed in to Security. At Hawthorn, Security are located in Alfred Street (near the railway station) and are contactable on Mail Boxes A sessional staff mailbox will be centrally located. However, it is best to use the Unit of Study Convenor s mailbox. Mail Boxes in the ATC building for Psych, Stats and BPsyC staff are located on level 9/10 of the ATC building. If you have a need for a specific mailbox, contact the Manager, Faculty Facilities & Technical Services, Cameron Young. You can contact Cameron on or at cyoung@swin.edu.au. Parking Parking around SUT Hawthorn is very limited, especially during semester time. There is a multi-storey car park in Wakefield Street (just a few minutes walk) that costs $6.50 daily, and limited all day and two hour street parking. Parking is very competitive, and it is important you realise you may need to allow additional time to find and travel from parking locations. It is worth noting that Boorondara Council is vigilant in monitoring parking and the clearway hours in Burwood Road are closely monitored. Parking fines are readily distributed! Phone Directory A complete directory for the university can be located from the SUT home page under Staff, Internal Communications Directory, and Web Version: 17

18 Safety You may find that as a Sessional staff member you often take late classes when most other staff have left the building. For you own personal safety, the following may help: Notify Security if you feel in any way nervous about working on your own or have reason to feel threatened in any way. Security can be contacted on Security is located in Alfred Street (near the railway station). If a security guard is not in the office there is a phone which will put you straight through to the guard on duty. Keep to well lit up areas when leaving the building and report any areas where lighting is inadequate or not functioning. Use the Late after-dark bus, which leaves from outside the John Street, Corner Cafeteria (which is in front of the Sports and Recreation building). The bus covers a 2 km radius around the campus and will take you to your car or public transport. During winter months the bus leaves a quarter to and quarter past the hour from p.m. (or p.m. during daylight saving). If appropriate, during office hours, students and staff are able to contact the Student Health Services on or ). There is always one doctor on duty. The Student Health Services is situated at 34W The George. If you are working after hours or on weekends alone it is best practice to call security to let them know you are there. Give them your name, room number, staff ID and estimated time you will be working. Sessional Rooms The Faculty has allocated staff offices in different locations for use by sessional staff. These rooms are equipped with computers and will have printing access. AS Building ATC Building AS417 ATC1014 Contact the Manager, Faculty Facilities & Technical Services, Cameron Young, on or at cyoung@swin.edu.au.to, arrange swipe access to these rooms. For swipe access to the ATC sessional rooms you can also contact Libby Ewing The sessional rooms in ATC have lockers to securely lock away any personal items. Contact Libby Ewing for issue of lockers in these rooms on or eewing@swin.edu.au. Stationery Stationery for teaching requirements is available from the school Academic Support Officers. School of Arts, Social Sciences & Humanities Amanda Seabrook 400B ext

19 School of Design Vicki Redrup AMDC905 ext School of Health Sciences Libby Ewing ATC1015 ext Akshaya Borkar (Mon-Wed) ATC1015 ext Marcia Damjanovich-Napoleon ATC1015 ext Staff Facilities / Kitchens FHAD staff have access to tea and coffee making facilities/kitchens and staff lounge areas in the AS, 400B and ATC buildings. These are located as follows: AS Building AS414 Staff Kitchen facility with seating area AS314 Staff Kitchen ATC Building Breakout Kitchen Facilities outside rooms ATC 1032 and ATC 931 ATC 909 / 910 Kitchen facility and seating area 400B Level 2 Typically the kitchens have basic facilities with a small fridge, microwave oven and milk should be provided. Student Enquiries Student HQ Phone: Ask George (submit a question): Plagiarism, Cheating and Student Discipline Ground Floor of SPW and AMDC Any instance of suspected plagiarism or cheating, or inappropriate student behaviour or conduct should be reported to the Unit Convenor. The links to the relevant policy is as follows: Academic misconduct General Misconduct nduct.html Student Services ( In some circumstances, you may need to direct students to support services provided by the University. In addition, Student Services can provide advice to staff, act as mediators in disputes, or provide individual or group assistance for students. Student Services offers a range of confidential services to SUT. Experienced staff are available to assist them in a confidential manner. The health service and counselling service (in a consultary manner) are also available to SUT staff. Please see the Health and Student Development and Counselling sections below for more information. Services include 19

20 Careers and Employment Student Development and Counselling Disability Equity Childcare Facilities Student Services Activities & Events Finance Health and Wellbeing Housing Swin-eCounselling Multi-Faith Facility Disability Support Service (Higher Education) ( Many students have ongoing issues that impact on their study, and may be eligible for Disability Services assistance. However, many students are shy of enquiring about this support service, or may not be aware of its availability. Support is available to students with disabilities and / or medical conditions that impact on study. Staff are based at Hawthorn, however available to meet on campus by appointment. Staff can be contacted on and are located on Level 4, The George, Wakefield St Hawthorn. Scholarships Swinburne's centralised Scholarship website which lists all the scholarships available to our students at the following link: International students should refer to the following Scholarship website: The contact for International Scholarships is Justine Morris at jcmorris@swin.edu.au. Student Financial Advice ( The following are available via this service: Information, advice and advocacy on Youth Allowance and Austudy Financial advice including loans or other assistance Emergency financial assistance available in a crisis Assistance with fees for SUT accredited TAFE courses in cases of financial hardship Budgeting assistance and handouts available Tax Help, July to October 31 Hawthorn: Student Information Centre and on

21 Health and Well-being ( Swinburne Health Service in Hawthorn is at The George L4 and on The following are available via this service: Medical consultations (male and female medical practitioners) are available by appointment to the students, staff and community. Students are bulk billed. (Available at the Hawthorn campus only but open to all SUT members) Campus Nurses on all campuses, are available on a walk-in basis or by appointment and provide: o Emergency response o o o o o Assessment and Triage. Treatment and referral as necessary in a clinical setting. Health counselling including: Immunization, general and overseas Nutrition Sexually Transmitted Infections (sexual health) Contraception Health and lifestyle management Referral to community centres such as doctors, hospitals, dentists, physiotherapy, drug and alcohol agencies as indicated Rest rooms with nurse observation if unwell are available for those wishing to rest or meditate Health Promotions Programs o Naturopath, Homeopath, Acupuncture and Therapeutic Massage by appointment (Available at Hawthorn campus only) Housing ( The following are available via this service: Information, advocacy and advice on tenancy rights and responsibilities Assistance with tenancy dispute resolution Lists of local real estate agents Assistance finding emergency or short term accommodation; information on long term hostels Hawthorn: Student Information Centre and on Student Residences ( Information about student residences at Hawthorn can be obtained via the website or on

22 Student Development and Counselling ( The following are available via this service: Workshops are run throughout the year at all campuses to assist and support students through studies (i.e. exam anxiety, time and stress management workshops), please see address below for further information Group Programs for students to provide support as well as address any problems students may be experiencing while at SUT Short term individual counselling available. Students can simply telephone or call in to make an appointment to see a counsellor. Students do not need to provide an explanation when booking an appointment Workshops / mediation provided for staff for issues relating to students Consultary service for staff for issues relating to students Hawthorn: L4, The George and on Careers and Employment ( Careers & employment provide services to the TAFE and Higher Education Sectors and Alumni. Services include: Career Information Library with a broad range of career and employment related books, videos, journals, computer programs and more Employment preparation handouts Career planning and job hunting seminars Individual career counselling appointments Resume and cover letter checks Careers in the Curriculum unit of study Employment information Interview skills and practice Fee for service to general public Employment Programs for current students: Employment Fair Jobs for Students Information for students - Undergraduate and Postgraduate Employer Information Information for Parents Information for Staff SwinEmploy (on-line Job Service): Visit SUT s online employment service for: 22

23 Casual and part-time jobs Course related part-time and full-time positions Graduate positions Employment related information and events Hawthorn: L2, The George and at Swinburne International ( Swinburne International are located in the Student Information Centre, Wakefield Street, Hawthorn and can be contacted on This is the first point of contact at Swinburne for international students and is responsible for the admission, orientation and welfare of all international students. Staff can refer students with problems onto appropriate staff within the University and Student Union. Swinburne Student Amenities Association ( The Swinburne Student Amenities Association (SSAA) is located in the George Swinburne Building on the corner, and can be contacted on They offer the following services: Academic support is provided by the Student Advisory and Academic Support Centre (SAASC). Staff are employed to assist students if they have been excluded, are unhappy with a mark or have a general complaint about a course or teaching. The Equity Unit is responsible for dealing with problems arising from such things as discrimination, harassment or access to and support for disadvantaged groups. Legal advice is offered to students on any civil or criminal matters. The solicitor is available at the Hawthorn campus. Students will be referred to sympathetic legal practitioners should representation be required. The Night Bus is a free service to students and staff, transporting them to their cars and public transport safely within the local area. The bus leaves every half hour outside the Corner Café (corner John Street and Wakefield Street) Monday to Thursday 6.15pm to 9.45pm (during daylight savings the service starts at 7.15pm. Noticeboards are located throughout the Hawthorn campus. Students and staff can have notices put up by the Student Union. Posters are approved at the Student Union and must have a SSU stamp and date or they will be removed. Notices are removed after 1 week. Telephone Calls Telephones are available in each of the sessional offices. You will need to dial 0 in order to get an outside line. Otherwise if you are dialling an internal number, just dial the extension number. For the Switchboard - dial 9. Swinburne Campuses Croydon Norton Road, Croydon, Victoria, Australia 3136 Tel:

24 Hawthorn John Street, Hawthorn, Victoria, Australia 3122 Tel: Sarawak Jalan Simpang Tiga, Kuching, Sarawak, Malaysia Tel: (General line) (Course enquiry line) Wantirna 369 Stud Road Wantirna, Victoria, Australia, 3152 Tel:

25 TEACHING & LEARNING ISSUES Academic Roles and Responsibilities Program Coordinators This role has direct responsibility for one or more particular teaching programs. This includes: advising the Academic Leader on issues related to the program, advising students on academic matters (in consultation with administrative staff), chairing the program panel and general overseeing of the program. Unit of Study Convenors This role is responsible for the academic management and delivery of a unit of study during the teaching period. The Unit Convenor chairs the unit panel. Duties include: teaching into the unit of study, advising students and dealing with student queries, development and management of unit of study delivery, content, learning activities and assessment tasks; updating and maintaining the unit of study details on Blackboard; processing assessment results; ensuring assessment results & feedback are timely; mentoring and supervising teaching staff within the unit; handling student grievances and/or informal discipline procedures (eg plagiarism issues). Tutoring/Laboratory staff This role is responsible for the learning activities that take place during tutorials/laboratory sessions. The Convenor of the unit of study in which you are teaching will be your primary contact. They will provide you with support and resources to support your classroom/laboratory activities. In the event of any difficulties arising in your teaching, your Convenor will be able to assist. You may be required to attend regular unit of study meetings to discuss unit of study planning and assignment marking. Unit of Study Panel The role of the Unit of Study Panel is to monitor all curriculum and assessment aspects of a unit. These panels meet prior to semester beginning, during and after semester and are convened by the Unit of Study Convenor. Academic Development Advisor (ADA) The ADA works closely with the EDC, Academic leaders and the Deputy Dean in meeting the curriculum and learning and teaching needs of the Faculty, and also to assist individual staff on learning and teaching matters. The ADA also has a University- wide responsibility through LTS for providing academic change management advice, educational quality improvement support and academic professional development. 25

26 Blackboard ilearn Blackboard ilearn is a commercial Learning Management System (LMS) environment licensed by SUT for its Higher Education staff and students. The LMS provides access to communication and materials via the Internet so, provided you have an Internet connection and a browser, you can stay connected with staff and students involved in your unit of study or course even when you are not physically on campus. It is important that you are aware of the ways in which this system is being used in your units. Blackboard at SUT is located at: or you can access it via the Staff Information page under the Online Courses and Units of Study Login links, where you will need to select Blackboard - ilearn link. Your Unit of Study Convenor will organise your access to Blackboard and will demonstrate how blackboard works, particularly any special requirements for unit of study(s) you will be teaching into. There also training sessions run throughout the year. If you are having trouble accessing your unit of study, please first check with your convenor(s) that they have enrolled you as a user. For Blackboard problems and help, contact the Information Technology Service (ITS) Helpdesk on for general enquiries or the Blackboard Helpdesk on or at blackboard@swin.edu.au. The Blackboard Helpdesk is open for hours of operation of Monday to Friday 9 am to 5pm Australian Eastern Standard Time. Study Skills Support Services Learning Links for local students ( This group offer free face-to-face advice in relation to mathematics, language and study skills assistance to SUT students individually or in groups. For appointments, students should contact the relevant coordinator for their campus. The website is also a great resource for students who wish to access information and advice online. The following are available via this service: advice on assignments Help for students to achieve success in their courses Individual tuition Return to Study courses Regular group workshops Specific workshops as required Hawthorn: TD 345 and on

27 English Language and Academic Skills Support (LAS) for International Students ( The LAS website provides information about various programs run through this service. LAS Advisers also provide individual tutorials to help students with essay and other writing, oral presentations, question analysis, structuring assignments and other language and academic skills such as using databases, referencing, making notes, using basic software and doing basic statistics. English Language Intensive Courses for Overseas Students Service (ELICOS for short) ( ELICOS courses are designed to prepare international students who want to study in Australia or wish to improve their English for social or career purposes. The Faculty also offers a number of programs and workshops throughout the year, including the Effective Academic Skills program for international students. The Faculty s Manager of Academic Support Services will provide details to your staff account as workshops are offered. Student Feedback on Units of Study (SFS) Each semester, SUT carries out surveys of student experience. Most units will be surveyed at least once each year. The SFS is administered for the Academic Programs Quality Committee (APQC), a sub-committee of the Academic Board. The aims of this survey are to: provide information about the effectiveness of teaching and learning create an environment that allows all participants to constructively contribute to the improvement of the education process facilitate a process of improvement in course delivery inform curriculum development and the evaluation of teaching practices recognise and encourage excellence in teaching and learning The surveys are administered online and reports produced and disseminated following the end of the exam period. Teaching & Learning Assistance There are many different experiences and situations that you will be faced with when teaching. Some situations are predictable and you can prepare for, but many events may arise that you could not foresee and you need to cope with as they arise, and try to avoid in the future. In addition, the variety of students and topics that you 27

28 teach can also give rise to a range of requirements and circumstances that you may need assistance with. Remember that your colleagues (whether sessional or on-going staff) can be a valuable source of information and teaching ideas. We encourage you to discuss problems, issues, new teaching approaches etc with your teaching colleagues, and in particular with your unit of study convenor and teaching panel. Also draw on the teaching support facilities and advice offered by the University s Teaching & Learning Support group. The University sites provide some websites with information to support your teaching, some of which we have referred to elsewhere in this booklet: Swinburne Professional Learning ( Swinburne Professional Learning supports teaching excellence and innovation in Higher Education. SPL carries out the complementary roles of curriculum and learning and teaching support, ongoing Faculty-linked academic development, and undertaking project-based initiatives related to Swinburne's Professional Learning Model. On their website you will find more information about the support mechanisms offered by SPL, including professional development (also Graduate Certificate in Learning & Teaching and Foundations of Teaching Practice), grants and awards, current curriculum renewal activities, and learning and teaching resources. Teaching Web Links There is an abundance of excellent learning and teaching resources to be found online. Some useful information and teaching tips can be found at the following: Murdoch University: Queensland University of Technology: o Melbourne University: ok_ pdf Teaching Tips We have also put together a few thoughts from staff that may help you in preparing and structuring your teaching sessions. This is not an exhaustive list but designed to trigger your thoughts on teaching approaches and styles. Recipes for success in teaching: Clear objectives for each lecture or tutorial shared at the beginning. Summary at the end referring back to objectives. Homework and preparation 28

29 for next lecture. A snapshot of what is to follow in the next class. As much participation as possible generated by asking lots of questions - simple questions as well as more difficult questions. Positive feedback to all responses. I like to do this even with big classes, but this can cause problems if you have too enthusiastic a response. Encourage questions and group discussion. Humour and humility. Genuine concern for students' difficulties. Support the unit coordinator. Discuss any problems with the coordinator rather than the students. Be very enthusiastic and be well prepared so that you can answer the curly questions. Be receptive to new ideas and alternative answers. Attendance & Punctuality Issues I make sure I am on time, so hopefully setting an example. I usually allow about 5 minutes for people to get to class and get settled, and then start promptly. I think it s important to let the students know that they are expected to be on time, and also to start on time for the students who do make the effort to be punctual. A quiet word is usually enough for repeat late comers. I have only had one class where two students repeatedly arrived late. The day they told me they had to leave early as well because they were in a one hour car park for a 90 minute class, I told them publicly (and in fairly uncertain terms) that I didn t think that was appropriate. They were always on time (and there for the whole class) after that. (They both also chose to be in my class the following semester, so I guess I didn t leave any long-term psychological scars). Punctuality: Start the lecture with a brief recap of the previous week's lecture. This serves as a useful bridge with previous learning, and puts the material being delivered that day within the overall learning context. An additional benefit of this is that if students are a few minutes late, they are not missing out on the latest material being delivered. I adopt a similar technique in tutorials. With computer labs using a 'follow along from screen' technique, it's important that the bulk of the students are in attendance before commencing the lab. As students are dribbling in, you can request students show tutors their assignment work in progress. This allows valuable student feedback to be given, maximises the useful time within the lab, and allows the bulk of the class to arrive before the lab's delivery starts. Attendance: Many units of study have labs or tutorials that are considered compulsory. For example, in multimedia labs there are set exercises which must be completed each week. At the end of the formal delivery, students complete these exercises and their attendance is marked off once the completed exercises are 29