Why can you trust Google?

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1 Why can you trust Google? Przemek Sienkiewicz Head of Enterprise CEE, Russia & CIS

2 Why is Security So Tough? Data Problem: Users want to access their data anytime, from anywhere 60% 1-out-of-10 66% of corporate data resides unprotected on PC desktops and laptops laptop computers will be stolen within 12 months of purchase of USB thumb drive owners report losing them, over 60% with private corporate data on them

3 The Traditional Security Model is Broken Data often resides on unsecured end-points like laptops and USB thumb drives Companies support multiple operating systems, each with many applications, and numerous security patches may exist for each application Companies take an average of days to deploy patches once available Companies often can't hire and retain the foremost experts in security Companies struggle to keep up with the latest data center and data security best-practices Companies spend more than 2 billion annually on patches

4 Why you can trust Google? - Physical and Personnel Security Dozens of data centers for redundancy Authorized employees & vendors only Protections in place 24/7 guard coverage Electronic key access Access logs Closed circuit televisions Alarms linked to Guards stations Internal and external patrols Dual utility power feeds Backup power UPS and generators

5 Why you can trust Google? - Hardware and Software Infrastructure Custom built, homogeneous systems Data distribution and multi-tenant model Custom built hardware Hardened, custom built Linux software stack Quick update of all systems Data sharing across servers No one server has full readable data for business Data obfuscation on disk Life of Disk Labeling and tracking disks Erasing data, media destruction Multiple checkpoints to validate

6 Why you can trust Google? - Data Structure Files are split up and stored in multiple files on many machines File names are random (do not match content type or owner) Obfuscate data so that it is not human readable Data distributed across multiple locations Many thousands of files user 1 user 2 user 3 user 4 File names are anonymous on filesystem GFS GFS GFS asdfasdf fljowijf jwoieyto ghlawefij idslkjwf owefjlkas rwdfasdl taqwdefj zswefasi awefwoi caowefkj eaweflkja ilijawefl mlkaswd oasdfl rawwfikl xefsasdf zewfokjl basfawe deasdflj fasdfjok hljlijawe jlkjasdfe nasdfjol poiwefjkla yzweflkja zefojasl Machine A (Netherlands) Machine B (Belgium) Machine C (Finland)

7 Google Apps Reliability SLA Commitments Gmail availability 99.99% in 2011 Zero scheduled maintenance 32x more reliable than average on-premise 46x more reliable then MS Exchange Downtime (minutes)

8 Google Apps Data Center Tour

9 Single Sign-on (On-Premise System Integration) Organization responsible for user authentication (not Google) Supports VPN and Geographic Restriction Integrates with on premise systems for additional flexibility Biometrics User/Role based authorization logic Uses Industry standard SAML 2.0

10 2-Step Verification Enter verification code in addition to password when signing in, except from computers you designate as trusted Codes are generated on your mobile device or sent to you via SMS or voice call

11 Audit API

12 Independent Third Party Verification Google Apps has multiple third party audits All Audits cover the following: Data Centers & Infrastructure Applications (Google Apps) Operations Software Development Lifecycle

13 Google does not own customer data You remain Data Controller - data is owned by you and your end users You can delete or remove your data at any time You decide if and with whom data is shared

14 Internal Data Protection Software development process Least privilege access, VP oversight Background checks Security & privacy focused culture

15 External Data Protection Google does not sell your content or personal information Government transparency report US / EU Safe Harbor certified

16 Google Apps Infrastructure Summary Encrypted access to the cloud means employees don't need to copy files to vulnerable end points No more patches or upgrades to keep up with Security of the environment is managed 24x7 by industry-recognized experts at Google Infrastructure is custom-built, hardened, rapidly updatable, and redundant. Data is replicated, obfuscated and sharded across disks.

17 EU Data Protection Directive Regulates the processing of personal data within EU Member states must transpose the directive into country-specific laws (each is slightly different) Each country has set up a "Data Protection Authority" which implements the Directive Restricts export of personal data No "inadequate countries" allowed

18 Article 29 Working Party Guidance The Article 29 Data Protection Working Party was set up under the Directive 95/46/EC of the EU Parliament regarding the protection of individuals with regards to processing personal data On July 1st the Working Party issued an opinion on Cloud Computing to provide DPA's and companies guidance on Data Protection The Article 29 Working Party Guidance: Risk Analysis Third Party Audits / Transparency Legal Framework Requirements Data Transfers

19 Google Apps Vault Google Apps Vault enables users to archive, manage and preserve Gmail and on the record chats for information governance, ediscovery and regulatory investigations designed to reduce costs and risks Archiving Messages and on-the-record chats are securely managed in-place, with no need to duplicate the data Retention Define retention policies to ensure business critical data is preserved and properly managed ediscovery Search, identify, preserve and collect data based on custodian, content and metadata

20 You can trust Google because security is Part of our DNA People 250+, 24x7 security team Some of the world s leading security researchers from F500 and academia Leverage Google s expertise in security Technology Process Centralized data reduced risk of data leakage due to lost devices ISO Certification ISAE 3402 audited Reduce end-point vulnerability and manual patching Purpose-built stack means no third-party security issues Vast automated attack detection and repulsion Integrates into your security policies Get the security that protects google.com

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