The Most Complete Data Protection Platform for MSPs

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1 The Most Complete Data Protection Platform for MSPs I delivers the industry s most complete Data Protection Platform today. From an easy-to-use dashboard, MSPs can efficiently manage cloud backup, disaster recovery, data archiving and file sharing. Our flexible platform protects data in multiple environments: the public cloud, private cloud or a hybrid cloud. Deployable across physical or virtual servers, workstations or mobile devices, I is the only solution MSPs need to deliver complete data protection to businesses of all sizes. Built for MSPs from the ground up enabling improved client service and data security Reliably deploy, manage and monitor data protection services from a single pane of glass Host your clients data where they need it: public, private or hybrid cloud Cloud Backup Disaster Recovery Data Archiving File Sharing 1

2 TM Data Protection Platform Overview Our Data Protection Platform is the most complete solution for cloud backup, disaster recovery, data archiving and file sharing in the industry. Instead of having several different systems to solve these challenges, we offer a complete data protection platform to manage it all, significantly reducing the cost and complexity of protecting your clients data. Our technologies provide complete and secure endpoint coverage, from smartphones to servers, and everything in between. Cloud Backup Cloud Solutions Disaster Recovery Data Archiving File Sharing Data Protection Platform TM VM Smartphone Tablet PC Mac File Application Database Virtual ios Android Windows OS X SQL Exchange SharePoint Linux Unix VMware Centralized Dashboard I s easy-to-use dashboard simplifies the management of data protection by providing a single pane of glass through which all technology modules are deployed. The dashboard enables: Remote activity monitoring: View the success, failure or interruption of backups Remote account management: Provision storage, create accounts and modify credentials Centralized backup management: Perform mass deployments across multiple virtual or physical machines Reporting: Download account and activity information or have reports delivered daily Rebranding: Rebrand with your logo or provide the same ability to your resellers Resources: Sales, marketing and product support 2

3 CLOUD BACKUP I s Cloud Backup is a complete end-to-end solution for protecting physical and virtual environments. Easy to deploy and manage, the solution includes cloud storage and gives your customers the freedom to replicate to our cloud, a private cloud or hybrid cloud. Rely on I to backup and protect clients business-critical data, no matter where it resides. Backup Windows, Linux and Unix s Windows servers 2003, 2008, 2008 R2, 2012, 2012 R2, SBS 2003, SBS 2008, SBS 2011 Linux servers Ubuntu LTS, LTS, 12.1, 13.04, 13.1, LTS, 14.1; CentOS 5.11, 6.6, 7.0; SuSE 9, 10, 10 SP1, 10 SP2, 10 SP3, 10 SP4, 11, 11 SP1, 11 SP2, 11 SP3, 12; Red Hat Enterprise Linux 3, 4, 5, 6, 7 Unix servers Solaris 10, 11, 11.1, x86 and SPARC; HP-UX 11iv1, 11iv2, 11iv3; SCO Open 6.0 MP1, MP2, MP3, MP4 Exchange Backup Native support for Microsoft Exchange versions 2000, 2003, 2007, 2010 and 2013 Full Exchange backup with options for backup policies and schedules Recover full servers or just down to the message level Complete security with unique three-tiered encryption system SQL & SharePoint s Native backup for SQL 2005, 2008, 2008 R2 and 2012 Full backup and restore with granular recovery Backup will be secure from unauthorized access Support for SharePoint 2008 and 2010 VMware Backup Agentless (host-level) backup of VMware, including VSphere and ESX Provides full backup of virtual machines, including operating systems, applications and data as well as versioning history Automatic active-passive replication where the VMware Backup module keeps a backup set on site and replicates that data to the cloud Automatically detect and protect newly created and migrated VMs Patented data deduplication with up to 10X reduction in data size for highly efficient backups Leverages VMware s API s for Data Protection (vadp) to track and backup only changed blocks and skip unused sections of VMDKs and allow differential and incremental backups Perform granular mailbox recovery on I.edb backups Perform granular mailbox recovery on bare metal images of Exchange servers Recover lost or deleted files quickly Exchange Granular Recovery Bare Metal Backup Backup entire disk drives, including systems, applications, services, settings and data Save backups to any disk device or optical media Test backup images to ensure their integrity Schedule regular incremental backups as often as necessary Recover individual files and folders with a fast RTO Restore a system to different hardware or virtual environments Bare metal backup is available for: Exchange 2000, 2003, 2007, 2010 and 2013 SQL 2005, 2008, 2008 R2 and 2012 SharePoint 2007 and 2010 Windows 2003, 2008 and 2012 Recover to a virtual or physical machine 3

4 TM Endpoint Backup includes: Geotracking to locate a lost or stolen device Remote wipe to delete any business-critical data on the device Heterogeneous data restore if the device is recovered User-transparent backup and monitoring allows IT to protect and manage devices without interrupting or intruding on personal usage Intuitive management dashboard allows IT to deploy changes, report and monitor backups from anywhere in the world Tools for mass deployment, policy management, data capture frequency controls, task delegation and self-service restore Robust reporting tools and analytics provide easy access to data usage and trends Centralized real-time search to enable administrators to locate and retrieve any backed-up file on any device and analyze usage trends Smartphones & Tablets Workstations & Laptops ios Android Windows OS X Windows DISASTER RECOVERY Whether your customers know it or not, disaster recovery is critical to business continuity. Businesses simply can t afford the cost of downtime, yet they have no disaster recovery plan in place. I s disaster recovery solutions can be customized to fit the home-based business all the way up to the sophisticated enterprise with multiple locations. For businesses that require a fast RTO or that data be backed up on premise, I delivers with a virtual or physical cloud-connected appliance. Available as HaaS (Hardware as a Service), the appliance provides a sophisticated, yet affordable disaster recovery solution. Purchased outright or as HaaS, our physical appliances reliably protect data on all major operating systems and virtual machine environments found in enterprise computing environments. I Appliance includes: Easy management from a single pane of glass Data protection on all major server operating systems Enterprise-grade backup speed of 1.4 TB per hour Versioning history to recover to a certain date Agentless, host-level backup of virtual machines Bare metal backup and restore for virtual or physical servers File deduplication for highly efficient backups Removable archive drive for off-site storage 4

5 DATA ARCHIVING I s Data Archiving module is a secure, affordable solution for long-term cloud storage. By moving inactive data out of production and into special archival systems the performance of resources is optimized. The result is cost effective, cloud-based storage that allows for rapid retrieval when needed. Why Choose Data Archiving? The converging trends of corporate policy, legal precedent, and compliance require longer retention, more information and faster retrieval. Data Archiving is ideal for partners whose clients need to protect the integrity of important information, free up valuable resources and meet stringent compliance/retention mandates with an affordable, cloud-based solution. How Data Archive Works Partners have two ways to archive their long-term data with I: Cloud-Based Storage: Securely replicate long-term storage to the cloud and retain it for a specific retention period based on policy rules that you set. Physical Drives: Move data from the appliance s primary storage to removable drives that can be stored off site in a physical vault (or similar safe storage). Organizations can set their own policies for qualifying data to be moved into Data Archive within the I Data Protection Platform. These policy settings are used to automate the process of identifying and moving the appropriate data into Data Archiving for cloud-based, long-term storage. Once captured in Data Archiving, information remains online and accessible. Original content is preserved to ensure complete, reliable integrity for the life of the archived information. Benefits of Data Archiving Automating the data archiving process and using purpose-built archive systems equip your customers with many benefits, including: Quickly deploy Data Archiving from the I dashboard Improve the speed of production systems with fewer resources Accommodate information growth without impairing performance Perform faster backups and recoveries Search and restore specific data sets based on file date and user name Address disaster recovery concerns with a simple, efficient solution 5

6 TM FILE SHARING I s file sharing and collaboration solution is designed to address the growing concerns around the sharing and control of sensitive or business-critical data. Our solution puts the right people in control of file sharing and collaboration by enabling: Desktop sync Ability to search uploaded files Ability to sort files by title, size and date modified Automatic notifications Editing of documents in the cloud Password protected permalinks Comment capability on each document Mobile apps for Android, ios and Windows phones For IT managers, granular administrative controls enable: Audit trail reporting LDAP integration Change of storage quotas by account Restriction/control of external access Permissions/controls on viewers Incoming folder creation Company file retention policies Outbound API call integration Hosting & Deployment Every customer is different. While one customer will want to store their data on premise, another may want to store data in their own cloud or a hybrid of the two. I s solution can be hosted in any of these environments, providing MSPs with the ability to choose and recommend the ideal solution for their customer. PRIVATE CLOUD HOSTING PUBLIC CLOUD HOSTING HYBRID CLOUD HOSTING 6

7 Global Data Centers In order to ensure your customers data is safe, I employs multiple methods to protect data when stored in our cloud. With 16 global points of presence, data is protected within our Tier III or Tier IV (SAS Type II) data centers around the globe and includes the following features: Physical Security: On-site monitoring 24/7, 365 days a year and biometric identification Power Supply: Two or more power supplies from different power providers as well as on-site generators and reserve fuel supplies Bandwidth: Redundant 1 Gbps (minimum) connections to the public Internet supplied by Tier I bandwidth vendors Cooling: Redundant cooling (air conditioning) systems Fire Suppression: Redundant automated fire suppression systems Data Replication: Data stored redundantly within the center, and/or off-site depending on deployment type London Kiev Salt Lake City Louisville Toronto Los Angeles Houston Athens Chennai Dallas Johannesburg Sydney Melbourne Headquarters and Data Center Data Center Office 7

8 TM Security & Data Privacy I utilizes a three-tiered encryption process to protect data locally, when in transit and when at rest in the data center. For locally stored data, I offers UltrasafeMAX, an exclusive encryption method that generates an encryption key with the customer s passphrase as well as 256 bit AES (Advanced Encryption Standard). With UltrasafeMAX, I servers recognize there is a key, but only have a salted-hash of the passphrase. Only the customer with the unique passphrase and encryption key can view or decrypt the data. I RUJFef nb765t6 URUJF2 nb7654 URUJF 5 4URUJF ABCC ABCC ABC URUJF URUJF URUJF FDE677444R URUJF FDE677444R URUJF FDE677 Data is encrypted locally with Data is encrypted in transit, Data is encrypted at rest the user s Ultrasafe key (this is optional). with SSL. in the data center. RUJFef nb765t6 URUJF2 nb7654 URUJF 5 4URUJF RUJFef nb765t6 URUJF2 nb7654 URUJF 5 4URUJF Military-grade security in your cloud or our cloud. Similar Tools ABCC ABCC ABC URUJF URUJF URUJF FDE677444R URUJF FDE677444R URUJF FDE677?????????????????? ?????????????????? ????????????????????????????? ?????????????? 258?????????????? ?????????????? ?????????????? Once in the cloud, data remains raw Other tools leave data raw Raw, unencrypted files are sent when in transit to the cloud. through an SSL tunnel to the cloud. and easily accessible to employees and others. I meets the backup needs of the most demanding client verticals. Our robust security features meet the stringent compliance needs of financial services, healthcare, legal, retail industries and more. Our security enables partners to meet or exceed the following standards: HIPAA GLBA EU US Safe Harbor SAS 70 Type II (Sarbanes-Oxley) PCI (Payment Card Industry) 8

9 Ready to get started? Ready to start selling an easy-to-manage, easy-to-deploy complete data protection solution and add to your bottom line? I offers the industry s most robust data protection solution that you can find anywhere today. USA and Canada United Kingdom Australia South Africa We partner with over 1,000 MSPs worldwide! Call us: Recommended by Recommended by Last Updated:

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