COMPANY SIGNATORY FAQS

Transcription

1 Pack for regional meetings September 2015 This pack includes the most common operational questions, key documents and guidance for Accord company signatories. Please visit the signatories login of the Accord website for the latest version of all documents mentioned here. Contents: COMPANY SIGNATORY FAQS 2 SIGNATORIES LOGIN & REGULAR ACCORD COMMUNICATIONS 4 MANAGING YOUR FACTORY LIST 5 GUIDE ON FINANCE FOR REMEDIATION 6 5-POINT PLAN TO DRIVE REMEDIATION PROGRESS 7 ACCORD ORGANOGRAM 9 KEY CONTACTS FOR COMPANY SIGNATORIES 10 COMPANY CAUCUS REGIONAL COORDINATORS 11 ACRONYMS COMMONLY USED IN BANGLADESH ACCORD COMMUNICATIONS 12 1

2 Company signatory FAQs HOW CAN WE TRANSFER LEAD BRAND IF WE ARE NO LONGER DOING BUSINESS WITH A FACTORY? Please contact the other active brands in the factory to explain your situation, update on remediation status and request them to volunteer as lead brand. You can find the contacts for the other brands in your factory list in FFC. Please then miriam.neale@bangladeshaccord.com to inform of the lead brand change or the lack of response from other brands. A FACTORY IS NOT COOPERATING I.E. NOT RESPONDING TO S OR HASN T STARTED THE KEY REMEDIATION WORK, WHAT SHOULD WE DO? the Accord Case Handler for the factory and advise them which steps you have taken to support the factory in the remediation process and your specific concerns. In cases of no response from the factory, we will issue a non-cooperation letter which is the first step in the escalation procedure. In cases of inadequate remediation, we will schedule a follow up inspection to evaluate remediation status and if necessary issue a non-compliance letter which is also the first step in the escalation procedure. Please see the Escalation Procedure for further information, available in the signatories login. THE FACTORY HAS SUBMITTED THEIR DEA BUT IT STILL HASN T BEEN APPROVED, WHAT SHOULD WE DO? Firstly, please check with the factory whether they have had a presentation meeting at the Accord and ask if revisions were required. If so, please advise the factory to implement the revisions asap and resubmit their DEA. Secondly, if the factory has submitted all required DEA revisions and is awaiting a presentation meeting, please the Accord Case Handler to enquire when the presentation will be scheduled. N.B. If the factory has completed all other CAP issues, please advise the Case Handler and they will make every effort to prioritise this DEA review so that the factory can complete their initial CAP asap. WE ARE NO LONGER DOING BUSINESS WITH THIS FACTORY, CAN WE BE REMOVED FROM THE INSPECTION COMMUNICATIONS? If your company listed this factory as active at the time of inspection or since the inspection then you are responsible to ensure that the factory completes remediation (or to implement the escalation procedure). Therefore, you will still be included on all inspection-related communications. N.B. If you believe that this listing was an error on the part of FFC, please write to tatiana.delany@bangladeshaccord.com to explain the mistake and forward any s relating to the relevant factory updates sent to FFC. THIS FACTORY HAS CLOSED DOWN OR RELOCATED, CAN WE BE REMOVED AS LEAD BRAND? If we get confirmation of a relocation or closure and the factory listing is closed in FFC then we remove the lead brand for this factory as coordination for remediation follow up is no longer needed. The confirmation steps are as follows: 1) The factory and brands write to confirm relocation or closure. 2) Brands get confirmation from the factory that workers have been paid according to the law. 3) The factory to share the employee list with the Case Handler in order for the Accord to monitor that workers received all entitlements. WHO DO I CONTACT TO UPDATE OUR KEY CONTACTS FOR RELEVANT COMMUNICATIONS AT THE ACCORD? Please inform our International Communications Officer (iwan.fokin@bangladeshaccord.com) if you wish to add or remove contacts from any Accord mailing lists. 2

3 WHAT ARE THE DIFFERENT MAILING LISTS FOR COMPANIES IN THE ACCORD? The Accord keeps 2 mailing lists of company signatory contacts for the following types of communication: 1. General mailing list: contacts receive Accord newsletter, invitations to Accord events, notifications of new posts in the signatories login, letters from SC representatives 2. Inspection communications mailing list: contacts receive inspection notifications & remediation updates for all your active and inactive responsible factories; contacts receive s from other Accord companies regarding specific factories (i.e. are included in the FFC database and are listed next to each factory so that addresses are available to other Accord companies in that factory) 3

4 Signatories login & regular Accord communications The signatories login is a private page on the Accord website accessible only by Accord staff & signatories. The Accord posts the latest policies and guidance for signatories to access any time. Please contact iwan.fokin@bangladeshaccord.com to request a personal login. Regular Accord communications We send the following communications on a regular basis so please contact iwan.fokin@bangladeshaccord.com if you have not received these. Newsletter Notification of new posts on signatories login Quarterly Aggregate reports (Feb, May, Aug, Nov) 4

5 Quick guide to managing your factory list There are three key documents regarding company signatories factory data: Factory Data Disclosure Protocol: full explanation of what company signatories are required to disclose regarding factories producing their products. Data Management Guide: summary of key points from the factory data disclosure protocol and the factory list updating procedure. Guide to FFC Member Logins: a user guide for accessing Fair Factories Clearinghouse Please contact tatiana.delany@bangladeshaccord.com to request a login to FFC or for any factory disclosure queries. HOW TO UPDATE YOUR FACTORY LIST: Step 1: Use the correct list for your updates: Login to FFC Accord system with your provided login details: (URL: ge=logoutpage) Go to your Active factory list report under User configured reports Scroll down the Active factory list & select the option Download the Correct format in order to update your factory list Do not delete or remove any columns or rows from this factory list Step 2: To add a factory to your active factory list: Include all new factories at the bottom of your factory list in the first new row and highlight in orange Step 3: To make an existing factory inactive i.e. to de-list: Highlight the row for the factory you would like to make inactive (i.e. de-list) in green Step 4: Update details for existing factories Make any other changes to the information in your factory list (e.g. tiering, factory contact information etc.) and highlight the cells that need updating in blue Step 5: Submitting your updates to the Accord accordupdates@fairfactories.org with your updated factory list, it is important that you include the following information in the Clarify your colour coding for adding and removing factories, for example: I have highlighted one factory to be removed from my factory list in green. I have listed 3 factories in orange that need to be added to our factory list 5

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9 Accord Operations - Organisation Chart Amsterdam Dhaka Dubois&Co Accounting and bookkeeping Executive Director Rob Wayss Chief Safety Inspector Brad Loewen Loyens & Loeff Legal and tax partner Consultant FMCS OSH Trainer Management Accountant (part time) Danny van Opmeer Pretzel Films Video, website & hosting Head of Public Affairs and Stakeholder Engagement Joris Oldenziel Administrations and Communications Officer Iwan Fokin ifresco IT Support Head of Brand Outreach Miriam Neale JUSTAR House style Graphic design Head of Account Management Tatiana Delany FFC Database development Communication Officer Mahafuza Akter Data Management Coordinator Nuzhat Bushra Shejuti Accounts Manager Mohammed Ashraful Hoque Accounts Assistant Mushiur Rahman Receptionist Khadiza Rahman Mst. Saini Sofia Zaman Bangladesh Offices General Manager Md Asiful Hoque HR/AdminOfficer Reajul Islam IT Officer Robeul Haque Rana Union Liaison Officer Sifat Sharmin Amita Field Resource Person x6 Administrative Assistants/ Translator Lawrence Corraya Fahema Sultana Dr. Farana Leemon Samad (TR) Office Cleaner/ Assistant Wilson Mree Tali Sangma Suhas Mrong Semon Sangma Md. Mashly Mridha Training Co-ordinator... Asst. Manager- HR & Operations Raymond Quiah Drivers Bappy Antoni Mahatto Salam Hossain Akash Md. Mahafuzur Rahman David Biplab Gin Dwijen Dhaki Lalon Miah Training Quality & Logistics Manager Rushdina Khan Senior Trainers Md. Shohel Mahamud Trainers Hosneara Swarnaly Imam Uddin Mr. Mir Maniruzzaman Mr. Hemel- Muhammad Roni Md. Imran Hassan Md. Kabir Hossain Daliya Akter Program Manager Anup Kaul Remediation & Complaints Heads Nazmus Sayeed- Sharon K.M.A. Kawsar Remediation & Complaints Case Handlers Imam Hasan Rowshan Ara Akter Runa Zahid Hossain Omor Wali Uz Zaman Iftia Wahab Sushama Apluta Ara Ferdouse Musfiqur Rahman Bhuiyan Muhammad Aftab Uddin Chowdhury Sefat Ahmed Delwar Hosain Sarker Mohammad - Muzahidul Islam Nadia Rahman Anika Musarrat Al Amin Mozumder Rajib Roy Nushrat Jahan Imi Shahid Bin Islam Ahsan Khandaker Lead Engineer Electrical Shahin Azad Electrical Safety Engineers S.M. Hasanul Banna Kasemi Muhammad Mobaidul Islam Mushtashim Billah Stabak Das Jahidur Rahman Mehedi Hasan Shafi Imran A.S.M Muraduzzaman Md. Khitabul Islam Nilufar Yeasmin Md. Nurul Islam Md. Assaduzzaman Subrata Chakma Hossain Shah Arif Mst. Rebeka Sultana Palash Paul Lead Engineer Fire Safety Md Kamrujjaman Fire Safety Engineers Nusrat Hossain Trisha Dalower Hossain Mah Mudur Rahmen Shabbir Hossain Rakibul Alam Nirmal Chandra Sinha A.K.M. Monoarul Huda Rashid Tipu Raju Ahmed Shusmita Saha Mohammad Anayet Hossain Monsurul Akram Azim Mohammad Atick Al Zaman Dilip Kumar Mondal Md. Ferdaus Jaman Md. Sajadul Islam Safawan Abyaz Lead Engineer Structural Mohammed Shafiq Uddin Remediation & Complaints Co-ordinator Wakibul Hasan Structural Safety Engineering Engineers Support Officer Sukanta Barua Rakib Lemon Abdul Momin NizamUddin Ahmed Abdullah-Al-Mahmud Anowarul Azim Emil Abdul Malek Mohammad Ahsan Ullah Mohammad Sipon Khan Asma Ferdous Abu Daud Kabir Ahmed Golam Asibul Alam Mohammed Raihanul Alam Chowdhury Md. Kamruzzamaan Shohug Zannatun Ferdous Jui Rubel Hosen Md. Rakib Hasan S.M. Toufiqur Rahman External Suppliers

10 Key contacts for company signatories Head of Brand Outreach: guidance on lead brand role & cooperation amongst brands. Miriam Neale Tel: Head of Account Management: guidance on managing factory data & tracking remediation. Tatiana Delany Tel: Communications Officer: updating mailing lists & coordinator for Accord events internationally. Iwan Fokin Tel: For queries regarding specific factories: please contact the Accord case handler ( address in your FFC factory list). Dhaka office phone number: Amsterdam office phone number: Fair Factories Clearinghouse: to submit factory updates accordupdates@fairfactories.org 10

11 Company Caucus Regional Coordinators The caucus coordinators are volunteers who stepped forward in 2015 to enable communication between company signatories and their representatives on the Steering Committee. Each region* has a coordinator and alternate who provide a channel for consultation and feedback between company signatories and their Steering Committee representatives. There are two global coordinators who support liaison between the regional coordinators and the SC: Lucy Drage, Sainsbury s, lucy.drage@sainsburys.co.uk & Chris Grayer, NEXT, Christopher_Grayer@next.co.uk Germany North Germany South, Austria United Kingdom Ireland USA, Canada Belgium, Netherlands Spain, Italy, Turkey Australia, Sri Lanka, Hongkong, Japan Poland, Norway, Sweden, Denmark, Finland Astrid Walter Miles Fashion astrid.walter@m iles-fashion.de Dominik Tolksdorf DISTRA d.tolksdorf@distra handel.de Paul Dearman TESCO Ltd. paul.dearman@uk. tesco.com Helga Jing American Eagle Outfitters yingh@ae.com Floran Derijke Padma Textiles floran@padmanl.c om Edward David Southall LC Waikiki ted.southall@lcwaikik i.com Serena Ng Stadium Ltd. serena.ng@stadium.s e Ingrid Porss Lindex Ingrid.porss@linde x.com Maren Bartels Otto Group maren.barthel@ ottogroup.com Lisa Fairclough PVH lisafairclough@pvh.com Aleix GONZALEZ BUSQUETS C&A ALEIXGB@CAND A.COM Ken Machadosugita Fast Retailing ken.machado@fastret ailing.com Anne Blirup DK Company Vejle A/S anbl@dkcompany.c om *The position for regional coordinator in Group 6 France & Switzerland is still open. 11

12 Acronyms commonly used in Bangladesh Accord communications BGMEA Bangladesh Garment Manufacturers and Exporters Association BKMEA - Bangladesh Knitwear Manufacturers and Exporters Association BLA Bangladesh Labour Act BUET - Bangladesh University of Engineering and Technology CAP Corrective Action Plan CBA Collective Bargaining Agreement (sometimes Collective Bargaining Agent) DEA Detailed Engineering Assessment DIFE - Department of Inspection for Factories and Establishments FFC Fair Factories Clearinghouse GoB - Government of Bangladesh GUF - Global Union Federation IBC - IndustriALL Bangladesh Council IFC International Finance Corporation IG Inspector General ILO International Labour Organisation MoLE Ministry of Labour and Employment NTPA National Tripartite Plan of Action (officially: National Tripartite Plan of Action on Fire Safety and Structural Integrity in the Ready-Made Garment Sector in Bangladesh) OSH Occupational Safety & Health SLD Single Line Diagram RAJUK - Capital Development Authority of Bangladesh WPC Worker Participation Committee 12