How is CANDO Doing? Program Evaluation September 2010
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- Rosalyn Norris
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1 How is CANDO Doing? g Program Evaluation September 2010
2 Presentation Agenda Introductions CANDO History Project Context and Objectives Preliminary Findings Questions? Chartered Accountants & Business Advisors mnp.ca 2
3 Why MNP? Founded in 1945 from a single office in MB 7 th largest chartered accountancy and business advisory firm in Canada A strong history of successfully serving Aboriginal communities tes Chartered Accountants & Business Advisors mnp.ca 3
4 MNP Team Ken Fraser Danielle Levine Chartered Accountants & Business Advisors mnp.ca 4
5 CANDO History Founded in 1990 Training, networking and recognition of EDO qualifications Standardized salary grid Developed Occupational Standards Competency profiles began in 1996 Currently 420 members across Canada (full, associate, student and organizational) Chartered Accountants & Business Advisors mnp.ca 5
6 CANDO History TAED/PAED certification process began in institutions accredited 83 TAED certifications 2 grandfathered 135 PAED certifications 132 grandfathered Chartered Accountants & Business Advisors mnp.ca 6
7 CANDO History 1999 Journal of Aboriginal Economic Development 2000 began N-Side news 2007 began circulating 16 Guidebooks Since inception hosted 17 National Conferences on Aboriginal Economic Development, with 5 youth panels Chartered Accountants & Business Advisors mnp.ca 7
8 Ongoing Activities Certification Articulation agreements TAED/PAED TAED curriculum driven workshops - $ National Annual Conference (youth) Journal, N-Side News, (e) Side News Website resources and online network NIEEF scholarships Circulating best practices National Occupational Code New programs Chartered Accountants & Business Advisors mnp.ca 8
9 Project Context INAC funded CANDO through CSSP Federal Framework for Aboriginal Economic Development (FFAED) Proactive review Strategic planning Chartered Accountants & Business Advisors mnp.ca 9
10 Evaluation Objectives Are CANDO s mandate and operations relevant? Are CANDO s objectives being achieved? CANDO design and delivery of programs are EDO s satisfied? Does the organization represent value for the money? Chartered Accountants & Business Advisors mnp.ca 10
11 Methodology Evaluation committee Preliminary interviews Document/file review 6 survey instruments/key stakeholders Available in English and French Online focus group Representation at OFNEDA MNP senate Chartered Accountants & Business Advisors mnp.ca 11
12 6 Respondent Groups Chartered Accountants & Business Advisors mnp.ca 12
13 EDO Regional Representation Chartered Accountants & Business Advisors mnp.ca 13
14 Limitations Timeframe Baseline comparison Outcome specific data Sample Chartered Accountants & Business Advisors mnp.ca 14
15 Preliminary Data Mandate Need Consistent with Aboriginal priorities? Does CANDO complement, duplicate, or overlap with other programs offered by government Design and Delivery Chartered Accountants & Business Advisors mnp.ca 15
16 Are the Mandate and Objectives of CANDO still relevant? Are they based on clearly defined problems and needs? Chartered Accountants & Business Advisors mnp.ca 16
17 Is there a demonstrated need for CANDO and should the Department continue to fund the certification and training of EDO s in Aboriginal communities and organizations? Chartered Accountants & Business Advisors mnp.ca 17
18 Are the objectives, goals and direction of the CANDO mandate consistent with Departmental and Aboriginal priorities? Chartered Accountants & Business Advisors mnp.ca 18
19 Does the programming offered through CANDO complement, duplicate or overlap other programs offered by ygovernment or other Aboriginal institutions? Chartered Accountants & Business Advisors mnp.ca 19
20 Are the current 2 levels of certifications appropriate and useful? Are they as relevant today? Will they be relevant in the future? Chartered Accountants & Business Advisors mnp.ca 20
21 How can the delivery of CANDO certification can be improved? Chartered Accountants & Business Advisors mnp.ca 21
22 Is the number of publications relevant and to what degree do they help CANDO meet it s objectives? Chartered Accountants & Business Advisors mnp.ca 22
23 Are EDO s in Aboriginal communities and organizations satisfied with the delivery of CANDO services? Did the services lead to a positive change? What improvements could be made to the delivery? Chartered Accountants & Business Advisors mnp.ca 23
24 Are there alternatives for the delivery of CANDO certification? Chartered Accountants & Business Advisors mnp.ca 24
25 What practices and delivery processes have contributed to CANDO s successes (best practices)? What practices or inefficiencies have contributed to poor performance? Chartered Accountants & Business Advisors mnp.ca 25
26 Criteria for Success Challenges of performance evaluation Internal Capacity to manage operations Strategic direction External Satisfaction amongst membership Membership # s Completion of workplan Chartered Accountants & Business Advisors mnp.ca 26
27 Questions? Final report in October 2010 Published in November 2010 Chartered Accountants & Business Advisors mnp.ca 27
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