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1 Sensor Monitoring and Remote Technologies 9 Voyager St, Linbro Park, Johannesburg Tel: ; 1

2 Environment Monitoring in computer rooms, data centres and other facilities has become a critical part of 'Disaster Prevention' for professional managers everywhere. The reason is that a typical IT infrastructure supports the entire organization. Without continued operation of IT resources, an organization may have no access to information, databases, or the internet. Even worse, an organization may appear 'out of business', 'unstable' or simply 'irrelevant'. SMART provides wireless environmental monitoring systems that enable administrators to monitor server rooms, data centres and other critical within their facility through a web browser and sensor data for factors like temperature, humidity, airflow, light, power, water leakage and more, showing current and historical data as well as providing , SMS and SMTP alert notifications under abnormal conditions. SMART prevents disastrous situations resulting from climate and power related issues within mission-critical environments. By providing our clients with the highest quality and most reliable wireless environmental monitors on the market, we reduce revenue loss, guard reputations, and prevent system downtime, damage and data loss. Keep an eye on network closets, server rooms, and enterprise level data centres with fully scalable environmental monitoring solutions SMART has to offer. Configure alert notifications to receive , SMS, and SMTP or voice call alarms to notify you when something goes wrong. The most common environment problems encountered continue to be air conditioning and power failure. Air conditioning failure can lead to high temperatures, high or low humidity, water flooding and more. Power failure can lead to costly network, server, and website downtime - never mind the cost to replace or fix expensive equipment. Extreme temperature changes due to heating or cooling equipment failure and even seasonal changes can damage hardware, threaten uptime, block network access and destroy data. During downtime, ongoing costs continue to accrue while more and more profits are lost. Thankfully, there are easy, inexpensive and proven solutions available from SMART to prevent environment caused disasters. Consider These Research Facts: Failure of a primary or backup air conditioner is a major threat in any data centre. It is the #1 cause of overheating and environment related downtime. The power consumption used by the typical data centre rose 39% over the last 5 years. Given the average power consumption in a data centre today, if cooling is lost, temperatures will rise 18 F in approximately 8.6 minutes. For every 18 degree rise in temperature above 68 F, servers lose approximately 50% of their performance and reliability. 61% of data centres say downtime was due to environmental issues 1X in the past 12 months and 23% say that it caused downtime 5X in the past 12 months, all downtime events lasting anywhere between 1/2 and 3 days. On average, 45% of downtime incidents will cost R10, 000 or more. SMART offers wireless solutions for Temperature and Environmental monitoring. These solutions save millions of Rands each year for organizations worldwide by allowing them to monitor temperature, humidity, power, flood, smoke, room entry, air flow and more in their computer rooms, data centres and/or other facilities. Users can log and graph data, send alerts when conditions change, take automatic action to shutdown servers or start backup systems when issues occur; all managed through a web interface via a single IP address. SMART S powerful imonnit software is ideal for advanced discovery, management, monitoring, logging, alerting, graphing, automatic corrective action and more. 2

3 Big Features in a small package Technical Specifications 3

4 Gateway Monitoring Options By harnessing both the reach and power of GSM GPRS Cellular and internet communication as well as the functionality and convenience of today s smart devices, the SMART online system is able to address your monitoring requirements in virtually any environment, protecting your assets and giving you peace of mind. SmartLink Cellular Gateway 868 MHz - GSM-GPRS Cellular Gateway Don't have an existing network connection where you need it most? The SmarttLink Cellular gateway allows your Smart Wireless Sensors to communicate with the imonnit Online Wireless Sensor Monitoring and Notification System via cellular transmission. This is the perfect solution for remote locations, or where an existing internet connection is not an option. Note: User must provide their own SIM card from a local provider. SmartLink Ethernet Gateway 868 MHz - Ethernet Gateway (Std or POE) The SmartLink Ethernet gateway allows your Smart Wireless Sensors to communicate with the imonnit Online Wireless Sensor Monitoring and Notification System without the need for a PC. Simply plug this device into any open network port with internet connection and it will automatically connect with our online servers. The device will buffer up to 50,000 sensor data messages in on-board memory in the event of an internet connection interruption. When internet communication is re-established the sensor data will download to the imonnit online system. Available Sensors to suit your specific requirements 4

5 Software Monitoring Options imonnit Premiere Unlimited user accounts for system configuration, monitoring and notifications. Sensor heartbeats (check-ins) down to 10 minutes. o Timed sensors (i.e. temp) can be user set to check against alert thresholds up to 256 times between heartbeats. o Triggered sensors (i.e. motion, door/window, etc.) record data as it happens, regardless of heartbeat. Advanced sensor configuration options. SMS text and notifications sent from the system when sensor thresholds are exceeded. Unlimited data storage. Sensor Mapping Tool. imonnit API commands for integrating into 3rd party applications 5

6 imonnit Express Standalone PC Software IMonnit Express is an alternative to the online version that runs as a standalone PC application without the need for an Internet connection. This system is meant to provide a simple and effective way for customers to manage a smaller network of sensors. The local software supports up to 10 wireless gateways and 50 wireless sensors, and is capable of sending notifications via or SMS text when sensor thresholds have been met or exceeded. (Internet connection is required to send notifications.) Works with standard and/or Wi-Fi sensors Works with USB and Ethernet gateways Works without Internet access On screen notifications Export sensor data to CSV format Sensor heartbeats down to 1 second Includes notifications via (internet connection required for alerts) Minimum System Requirements A MonnitLink USB or Ethernet Gateway with sensors or Monnit Wi-Fi sensors Windows 7 / Vista (Microsoft suggests minimum of 1024MB Memory) 20 Megabytes free disk space imonnit Enterprise Edition IMonnit Enterprise is available for large organizations with specific data/usage requirements. It provides the same feature set as the imonnit Premiere online software but allows the organization to host and maintain their own sensor data. Installed on your company's computer servers* Includes notification via SMS text and (requires SMTP server) Export sensor data to CSV format Requires annual license Minimum System Requirements Web Server, Windows Server, IIS 7, 2 GB RAM, 2.0GHz Processor, ASP.NET 3.5 SQL Server 2005 or Newer (Database Server) 6

7 Rack Level Monitoring: What are the environmental threats at a rack level? A mistake often made is to only rely on monitoring the conditions at a room level and not at a rack level. The American Society of Heating, Refrigerating and Air- Conditioning Engineers (ASHRAE) recommends no less than 6 temperature sensors per rack in order to safeguard the equipment (top, middle, bottom at front & back of rack). When a heat issue arises, air conditioning units will initially try to compensate the problem. This means that with room level temperature monitoring, the issue will only be detected when the running air conditioning units are no longer capable of compensating the heat problem. It may be too late then. We recommend monitoring temperature per rack at a minimum of 3 points: at the bottom front of the rack to verify the temperature of the cold air arriving to the rack (combined with airflow monitoring); at the top front of the rack to verify if all cold air gets to the top of the rack; and finally one at the top back of the rack which is typically the hottest point of the rack. Intake temperature should be between C. Outtake temperature should typically be not more than 20 C of the intake temperature. What is the impact of temperature on your systems? High end systems have auto shutdown capabilities to safeguard themselves against failures when temperature is too high. However before this happens systems will experience computation errors at a CPU level resulting in application errors. Then 7

8 system cooling (fan) will be stressed reducing equipment life time expectance (and as such their availability and your business continuity). Ambient room monitoring: Temperature, Humidity, Airflow & Smoke Ambient room monitoring is the environmental monitoring of the room for its humidity and temperature levels. Temperature and humidity sensors are typically deployed in: Potential hot zones inside the server room or data centre Near air conditioning units to detect failure of such systems. When multiple air conditioning systems are available in a room, then a failure of one system will initially be compensated by the others before it may lead to a total failure of the cooling system due to overload. As a result temperature / airflow sensors are recommended near each unit to get early failure detection. Humidity in server rooms should be between 40% and 60% rh. Too dry will result in the build-up of static electricity on the systems. Too humid and corrosion will start slowly damaging your equipment resulting in permanent equipment failures. American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE), changed its recommendations for air temperatures in data centers and computer room humidity. The following chart shows new recommendations for safely maintaining IT equipment. Minimum, Maximum Temperatures and Humidity Levels Humidity & Temperature Celsius Temperature High limit 27 C Temperature Low limit 18 C Maximum relative humidity 60% Minimum relative humidity 40% Maximum dew point 15 C Minimum dew point 5.5 C When using cold corridors inside the data centre, then ambient temperature outside the corridor may be at higher levels. Temperatures of 37 C are not uncommon in such setups. This allows to significantly reduce the energy cost. However this also means that temperature monitoring is of utmost importance as a failing air conditioning unit will have a way faster impact on the systems lifetime and availability (fans stress, CPU overheating,) and running a room at higher temperatures may also affect non rack mounted equipment. When using hot corridors it is important to monitor temperature across the room to ensure that sufficient cold air gets to each rack. In this case however one can also rely on rack based temperature sensors in addition of temperature and humidity sensors close to each air conditioning unit. 8

9 Water & Flooding Monitoring Water leakage is a less known threat for server rooms & data centres. The fact that most data centres and server rooms have raised floors makes the risk even bigger as water seeks the lowest point. If using a raised floor, then one should consider putting the sensor under the raised floor as water seeks the lowest point. The four main sources of water in a server room are: leaking air conditioning systems water leaks in floors or roof above the data centre & server room leaks of water pipes running through server rooms traditional flooding 9

10 Sensor Deployment Application Location Setting Rack Level Monitoring Sensors to monitor intake temperature Sensors to monitor outtake temperature Ambient Monitoring Temperature & humidity monitoring in server room Air-conditioning Monitoring Early detection of failing air conditioning units Water Leaks / Flooding Front - Bottom of rack for room or floor cooling, top of rack for top cooling Back - Top of rack (hot air climbs) small server rooms: centre of the room data centres: potential hot zones - furthest away from aircon units next to aircon units C less than 20 C difference from inlet temperature (typically <40 C) Temperature depends on type of room setup Humidity: 40-60% rh Dew Point Temperature: 15 C - 15 C Temperature depends on setting of aircon Humidity: 40-60% rh Detecting water leaks coming from outside of room Detecting water leaks from air conditioning units Around outside walls of server room / data centre and under raised floor best is to keep a 30-50cm / 10-20" from outer wall Under each air conditioning unit It doesn t matter where in the world you are or what time it might be, deploying a Smart Wireless sensor and monitoring solution connects you from anywhere, 24/7 so you ll know immediately when a problem starts. For information about our products or to place an order, please contact our sales department at Sensor Monitoring and Remote Technologies 9 Voyager St, Linbro Park, Johannesburg Tel:

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