Subject: ITN for Redundant High Speed Communications (Part I) Proposed Committee Action

Transcription

1 AGENDA ITEM: IV (A) Florida Polytechnic University Strategic Planning Committee August 26, 2013 Subject: ITN for Redundant High Speed Communications (Part I) Proposed Committee Action To approve the award of the ITN for High Speed Communications to Bright House Networks for services related to: 1. Redundant High Speed Internet and Data Communications, 2. Cable Television Services, and 3. Telecommunication Services, authorize staff to negotiate the final agreement and, once negotiated, to authorize Chair Gidel to sign the contract. Background Information An Invitation to Negotiate (ITN) was issued inviting organizations to submit proposals to provide high speed communications services to the University. The Process May 3 rd, 2013: working with University of Florida Purchasing, FPU issued an ITN for the following systems and related services: 1. High Speed Internet (Redundant High Speed Fiber Optic connections for internet services with capacity up to 10 Gbs each). 2. Telecommunication Services (Direct Lines, Hosted Telephone Services, and Telephone trunk lines for up to 1000 DIDs. Leverage both SIP and Hosted PBX.) 3. Television Services (Basic and High Definition) 4. Off Campus Equipment Location (Colocation Data Center services for off campus backups and storage services.) June 19 th, 2013: Responses were received from the following vendors: Sprint Verizon Windstream Peak 10 Inland Fiber & Data Bright House Networks Data Site Orlando Snappy Internet and Telecom A selection committee (Dr. Darkazalli, Gina DeIulio, Rick Maxey, Josh Bresler, and Jay Morton) was appointed by COO Ava Parker to review the submissions and make a recommendation for a vendor(s) to provide the requested services. The Selection Agenda Item IV A - ITN - Part I 1

2 Committee had access to consultants Bryan Mehaffey and Charlie Moran during the process. The Selection Committee: 1. Reviewed all proposals using the selection criteria. 2. Ranked the proposals. 3. Invited the top three high speed communications vendors to make presentations of their proposals to the Selection Committee and consultants. 4. Evaluated the proposals to make a recommendation on their vendor of choice for each of the enumerated services. As a result of this process, the Selection Committee is making a recommendation to the Board that the contract for: (1) high speed internet services, (2) Telecommunications Services, and (3) High/Standard Definition Television Services be awarded to Bright House Networks. Supporting Documentation: Appendix A Evaluation Matrix for Initial Responses to ITN13RL-133 Appendix B About Bright House Networks Appendix C ITN for High Speed Communications Cost Comparison Fiscal Impact (Prior to Negotiation) based on Option 1 with University paying upfront for set-up costs: Services Set-Up Annual Recurring Total First year Total Contract (10 years) High Speed Internet Services $89,000 $24,300 $113,300 $332,000 Telecommunications Services (Includes all toll charges except international calls) High Definition Cable Television (based on 50 Users) $172,320 $172,320 $1,723,200 $10,200 $102,000 $102,000 Connectivity for Co-Location Services $32,400 $32,400 $324,000 (dual dedicated 1 Gbs Connections) Total: $89,000 $239,220 $420,020 $2,157,200 Note: The ITN was intentionally drafted to permit the University to award the contract related to the enumerated services to one vendor or to two or more vendors, whichever Agenda Item IV A - ITN - Part I 2

3 was in the best interest of the University. Therefore; the Selection Committee evaluated the proposals for Off Campus Equipment Location services, and the Selection Committee s recommendation for award of the contract for those services will be presented in a separate agenda item. Prepared by: Bryan Mehaffey, Technology Consultant Agenda Item IV A - ITN - Part I 3

4 Appendix A Evaluation Matrix for Initial Responses to ITN13RL-133 High Speed Communications Tab 1 Tab 2 Tab 3 Tab 4 Completed and signed Certification of Proposal form, and/or signed and completed acknowledgement forms for any addenda issued. A one to two page executive summary of the vendor s proposal, including brief descriptions of the company s expertise procuring a contract the size and scope described in the ITN, and how the vendor plans to address the University s requirements. Contact name(s) and title(s) of the individual(s) responsible for the company s proposal and negotiation during this ITN process. Please include the Organizational chart beginning with your account management team through CEO of your company. A listing of the company projects/customers similar in size and scope to the services described in the ITN, both current and past customers. This list must include the name, address, telephone, and address of the client contract administrator. If applicable, please list examples of services rendered in the State of Florida, particularly within institutions of higher learning. Tab 5 Explain your company s approach and the methodology to be applied in obtaining the overall goals of this ITN. Provide a thorough explanation of products, methods, staffing, oversight, safety training, background checks, quality review, and other aspects of a successful implementation project. Tab 6 Tab 7 Please describe any financial considerations and flexibility of the vendor (Creative pricing (e.g. multiyear contract discount, process improvements, incentives for early payment) HIGH SPEED INTERNET SERVICES Describe in detail the backbone and per-link bandwidth of the proposed solution and how redundancy is achieved. Tab 8 Tab 9 Describe use of Network Multiplexing, including link and type of multiplexing (if used). Provide redundancy details with maps. Tab 10 Describe the equipment to be issued and type of hand off to FPU Tab 11 Describe the scalability and cost effectiveness of proposed approach. Tab 12 Tab 13 Reliability: (include MTBF information, and describe your 5 largest network failures for the preceding year - including geographic area and extent of failure of each) Performance: Please cite the five longest times in the last twelve months it took to restore service to the level contracted for. Agenda Item IV A - ITN - Part I 4

5 Tab 14 Tab 15 Tab 16 Tab 17 Availability (include MTTR information) Please insert after each item below your policy, guarantee, fee, or description of the following: Quality of service (QoS), Redundancy, 60 minute response time on site, 24/7 support, Network configuration, On net Traffic and Peerage and Record of service delivery. TELECOMMUNICATIONS SERVICES FPU Seeks % uptime for network. Please provide a detail history report reflecting this level of service to include a SLA of a 1 hour response time for outages and 4 hour response time for other issues. HIGH DEFINITION TELEVISION SERVICES Please describe your proposed channel line up to include at a minimum the following: ESPN, ESPN2, Sun Sports, ESPNU, Fox Sports, and ESPN News, CNN, Fox News, MSNBC, CNBC, History, A & E, and Discovery, ABC, CBS, NBC, the Florida Channel, Weather Channel, PBS, and Fox Tab 18 Please describe your proposed delivery method of providing the signal throughout campus and the scalability and cost effectiveness of proposed approach Tab 19 Tab 20 Tab 21 Please provide your Service Level Agreement (SLA) and describe five longest times in the last twelve months it took to restore service to the level contracted for. OFF-CAMPUS SERVER-BUSINESS CONTINUITY LOCATION Include the description of services of being proposed, security of facility along with redundancy/reliability capabilities. (Attachment Pricing Proposal) Agenda Item IV A - ITN - Part I 5

6 Appendix B About Bright House Networks Introduction Bright House Networks is the sixth largest owner and operator of cable systems in the U.S. and the second largest in Florida with technologically advanced systems located in five states including Florida, Alabama, Indiana, Michigan and California. Bright House Networks serves more than 2.4 million customers who subscribe to one or more of its video, high-speed data and voice services. The company also offers a full suite of phone, Internet, Ethernet and cable television services to businesses of all sizes. Bright House Media Strategies, the advertising arm of Bright House Networks, offers businesses advanced targeted advertising solutions. Bright House Networks also owns and operates exclusive local news and sports channels in its Florida markets. Service Areas BHN supports over 100,000 business customers throughout the Central, Eastern, and Western Florida. Approximately 8,100 employees with over 30 years in Florida. Agenda Item IV A - ITN - Part I 6

7 Over 100,000 miles of Fiber Optic Networks Privately owned Converged IP/MPLS network that can support voice, video and data services over a fiber infrastructure to any location. Highly scalable platform allowing solutions with carrier reliability in 1G, 10Gbs, and 100Gbs capacity. Owns its Fiber Optic Construction Division (no outsourcing/contracting). Employs entire Network Engineering Team (no outsourcing). References: Republican Party National Convention (Official Voice, Data, and Video Telecommunications Provider). Colleges and Universities: Pinellas County Schools Hillsborough County Schools Orange County Schools University of Central Florida Saint Leo University Polk State College Florida College Agenda Item IV A - ITN - Part I 7

8 Florida Polytechnic University ITN Pricing for Bid Vendors Considered Appendix C ITN for High Speed Communications Cost Comparison Bright House Solutions Bright House Solutions Sprint Wind stream 10 year term 10 year term 3 year term 3 year term HIGH SPEED REDUNDENT INTERNET Option 1 Option 2 (calculated- 10 year, extended at same terms) Setup Monthly Optional costs Setup Monthly Optional costs Setup Monthly Optional costs Setup Monthly Non Recurring Set-up $ 89,000 $ - To be determined None discussed High Speed Redundant Internet $ 2,025 $ 2,250 $ 2,813 GIGe / GIGe Access $ 30,972 20M Frac FastE / 20M Ethernet Access (Option) 15, GIG Ethernet Loop 17,000 Telecommunication / Trunking Did not respond PRI or IP Trunking $4,770 $5, Mb SIP Port $1,496 Capacity 500 users, scalable to 1000 users $9,540 $10, DID numbers $50 $50 included unlimited local 75K minutes 75K minutes not included separate pricing unlimited long distance (international calling) not included separate pricing High Definition Television Did not respond Did not respond per outlet (not assumed for calculation) Opt 1 $450 9 Did not respond per outlet (not assumed for calculation) Opt 2 $ Total monthly costs $16,385 $18,200 $30,972 $4,309 Total costs 1 year $ 295,820 $ 218,400 $ 371,667 $ 51,708 Total 10 year costs, including one time fees $ 2,055,200 $ 2,184,000 $ 3,716,670 $ 517,080 (many services not offered, or not addressed, and will require additional agreements) (many services not offered, or not addressed, and will require additional agreements) Agenda Item IV A - ITN - Part I 8