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1 tw telecom Enterprise Cloud Migration Enablement" tw telecomʼs unique approach is your advantage.! Ben Greenberg! Strategic Manager, Data Center & Cloud EcoSystem!

2 tw telecom overview" National Reach" As of March 31, 2014" 30,000+ local and regional fiber miles" 20,000+ fiber-connected buildings" " Largest Competitive Local Exchange Carrier (CLEC) in America and 3rd largest vendor of business Ethernet ports." Extensive Ethernet Reach" 100+ Ethernet NNIs in place" ~750,000 Buildings for FinE" Reach to additional ~ 500,000 enterprise buildings" Broad Metro Reach" Nearly 2,700 connected LSOs" 450+ connected 3 rd Party Data Centers" " ~30,000 Customers" " ~650 tw telecom sales force" PLEASE NOTE: this map is a marketing collateral document. It is not meant to represent the actual physical spans or diversity, the literal or physical location of markets and cities where a POP or central office is located, or other technical factors.! 2"

3 Product Capabilities " tw telecom offers a broad array of solu.ons to accommodate DC Operators & Tenants: Business Ethernet Intelligent Network Transport & Wavelength IP & Managed Voice Ancillary E- Line Enhanced Management Transport Internet Voice Coverage IP Conferencing E- Access Dynamic Capacity Wavelengths IP VPN Managed SIP IP/FX elynk Threshold Alerts DDoS Scrubbing Voice T1 IP Voic ApplicaKon Aware Converged Single Site Long Distance BES, EES Converged MulK Site Analog Calling Plans & Usage PromoKng private, secure, scalable WAN solukons for data center operators and their tenants. Managed Router Professional IP Trunks Direct SIP Business ConKnuity Telephone Numbers (ITN, VTN, RTN) 3"

4 tw telecomʼs Ethernet Position" Ethernet offers a flat and flexible platform to allow secure routing transparently to and between cloud assets. Leading & innovating with our Ethernet and IP strategy Unique capabilities and service portfolio Leveraging our fiber footprint and connected buildings 20,000+ fiber-connected buildings have access WINNER Delivering a differentiated value proposition Diverse Network and infrastructure Industry Leader Light Reading Leading Lights 2012 & 2013 Carrier Ethernet 2.0 MEF certification 2012 Frost & Sullivan Growth Leadership Best In Class Awards From ATLANTIC-ACM Award for Retail Carrier Ethernet 2010 MEF 9,14 & 33 Certification 4" 10 Gig, Fractional 10 Gig, Long haul

5 Initial State" Large education institution, hundreds of thousands of students, dozens of campuses and extensive distance learning programs. 2 Centralized data centers were interconnected to campuses with private lines and IPSEC over Internet. Distance learning was served out of data centers with complex routing schema linking partner sites. Customer data center virtualization efforts initially yielded great efficiencies, but could not scale with incredible demand increases. Private data centers were augmented with additional 3 rd party colocation, dedicated PaaS, and bare metal IaaS. Server capacity was only ever able to satisfy 70% of reoccurring peak usage level on average. Additional Internet and CDN services also helped residential distribution of static content, but compute remained the bottleneck. Scaling up server assets to target 95% peak load would require far more collocated servers and severely undercut margins for the 2.75 peak hour window, 3 days a week. 5"

6 Network redesign" Radical redesign of folding nearly all collocation and bare metal to Amazon Web Private WAN Direct Connect from campus and data centers to AWS on scalable ELINE connections. Near real-time scaling of compute and WAN bandwidth to satisfy expected and unexpected peak load exceeded expectations. Alerts Driven Dynamic Capacity automatically doubles bandwidth when utilization reaches a upper threshold of each Virtual Circuit to match increases in compute load. If an unexpected event taxes the connectivity/compute to a single region or zone, the EVC can also triple the bandwidth with full SLAs. Both customer data centers have an active/active pair of EVCs to East and West AWS Regions, 6"

7 Final Analysis " Final design has been in place for 16 months. Private compute infrastructure and associated costs have been scaled back to minimum levels. Since implemented, peak loads have been sa.sfied to just under 99% Now, the cri.cal path between the data center and Cloud isn t exposed to the publicly switched Internet. AWS Direct Connect allows much lower cost data transfer. The widely reported issues with AWS East Region had no impact on their plaqorm. They didn t even know it happened un.l they read our Dynamic Bandwidth Alert . Instead of the crippling expense of adding addi.onal bare metal and new data center space, they were able to reduce their net infrastructure spend by around 20%. They are looking forward to tw telecom s Constella.on products coming out this year allowing Dynamic connec%ons and capacity to data center and Cloud operators. tw has replicated this and similar Cloud enablement solu.ons for Fortune 5 to small businesses. 7"

8 Thank You" May 5, 2014" Ben Greenberg! Strategic Manager, Data Center & Cloud EcoSystem!

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