Getting Ready For The Next Wave
|
|
- Andrew Daniels
- 8 years ago
- Views:
Transcription
1 Getting Ready For The Next Wave
2 About Jesus C. Romero Head, Enterprise Business Group Began his career in telco in Globe Mackay Cable and Radio Corp Has held previous positions as Director for Business Services Sales & as Head of Wireline Data in Globe BS Electronics and Communications Engineering, De La Salle University
3 Globe Telecom: Who We Are, What We Do Globe Telecom is a full-service telecommunications provider in the Philippines, catering to more than 23.9 million mobile subscribers, 841,000 broadband subscribers and over 100,000 businesses. Partly owned by Singapore Telecom and Ayala Group of Companies Globe Business, its corporate arm, offers end-to-end corporate solutions from international and domestic voice and data services, to corporate and wholesale Internet access services, and segment specific solutions customized to the needs of vertical industries Globe has its own international gateways, cable landing stations, domestic fiber backhaul and a national access network (data, fiber, 3G/HSDPA, WiMAX). Globe is the only telecom in the Philippines who was awarded by the Metro Ethernet Forum (MEF) of the MEF 9 Certification
4 Globe s Support to the Industry Globe consistently supports industry orgs Business Processing Association of the Philippines Trade Missions General Membership Association Meeting, CEO Forums International Outsourcing Summit in October Contact Center Association of the Philippines International Contact Center Conference Golf events Various Government Agencies Commission on Communication and Information Technology (CICT) Board of Investments (BOI)
5 As IT-BPO companies expand, they need to find the right solutions that can help them sustain their growth Based on the recent news and trends, BPO & IT companies are actively looking at expanding to new, cost-efficient and talent abundant geographic locations locally. However, these companies need to ensure that wherever they go, they will have: The right people The right ICT infrastructure The business environment The flexibility to manage growth fluctuations
6 An IT-BPO Company s Major Investments Space Manpower Telco Infrastructure Hardware Data Center
7 However, these major investments come with risks High Cost Obsolescence Lack of scalability Need to adapt to growth fluctuations Reduced business focus Manage cost w/o sacrificing quality
8 Today, companies are constantly looking at how to best grow their business From one site. to multiple sites Makati City Quezon City Bacolod City Cagayan de Oro City
9 Today, companies are constantly looking at how to best grow their business From managing current costs to new solutions that allow them to control growing expenses
10 Globe has the capability to connect your sites, wherever you may locate in the country today E-Line Leased Line Headquarters Site 2 Whether you require point to point connection
11 Globe has the capability to connect your sites, wherever you may locate in the country today MPLS Site 2 Headquarters Site 3 or any-to-any connection Site 4
12 Globe Business can help you in managing current costs Our Direct Internet will ensure that you have high-speed, dedicated internet connectivity Headquarters
13 and find new solutions that allows you to control growing expenses Headquarters Our Burstable GIX offers dedicated Internet connectivity and double the Bandwidth burst from the CIR
14 Globe allows you to make use of managed products without buying your own Managed IP-PBX PBX IP Phones IP PBX Media Gateway Media Server IP Phones Makati City IP Phones Bacolod City Quezon City Cagayan De Oro
15 Globe allows you to make use of managed products without buying your own Hosted Contact Center Hosted Contact Center Company Agents Agents Go to new location +20 seats Hosted Provider Contact Center Platform Headquarters Hosted Provider Operations Group Monthly Recurring Charge (MRC) per seat One-Time Charge (OTC) initial setup fee
16 Globe allows you to make use of managed products without buying your own Managed Voice Services UK Australia -USA -Canada Total Cost:
17 IT-BPO companies need to ensure that their operations will run smoothly at any given time Disaster Recovery Seats Cebu Makati Davao Our Data Center Services will enable you to ensure that your business will run even during times of disaster
18 As your company grows, so should your people Quezon City Cagayan De Oro City Bacolod City
19 Employee Prepaid Plus Business Loop: Discounted call rates within company calling circle AMAX CE: web-based loading facility that can allow you to administer employee load spending while managing company spending Provide Employee Benefit - Employee enjoys communication allowance and means Discounted Call Rates & Expanded Corporate Communication - Your Corporate Business Loop will allow members of the company ecosystem to enjoy special rates Greater Control for Communication Spending The prepaid nature of the products provides the company with the control on communication spending per employee AMAX CE allows you to increase this control through the scheduling of loading the prepaid amount specified by the company Easier for HR to administer expenses
20 Case Study #1 BANK About the Company -Global contact center present in more than 4 countries worldwide -Currently has 3 sites in the Philippines -Has more than 8,000 employees Business Need -Need to create a communications program for the company employees -Large number of agents makes it a challenge to manage communication benefits -Required visible support from service provider
21 Case Study #1 BANK Globe s Solution -Alignment of new processes between the client & Globe for handyphone issuance, upgrade, etc -Deployment of Globe personnel to each site -Exclusive prepaid hotline for the company -Preference for company employees (thru company IDs) in Globe Business Centers Results -Satisfaction of higher management on results of the program -Increased requirement for unlimited SMS for all Globe & TM subscribers in the company -Recognition as one of the best IT-BPO employers in the country
22 Case Study #2 BANK About the Company -Captive call center for a global bank Business Need -Expect surge in voice traffic for 3 months -Long lead-time for installation of additional lines -Required early upfront investments -Wanted to avoid an IP-based deployment`
23 Case Study #2 BANK Globe s Solution -Installed MVS for the company -Accounts for the seasonality of the requirement with pay-per-use model -Highly scalable Results -Pay-per-use model allowed the company to maintain its profitability despite lean months -Scalability reduced service delivery time by as much as 25% -Excellent call quality and network availability
24 Case Study #3 BANK About the Company -Philippine-based Call Center -Major Client: Global Bank Business Need -New campaign expected to come in soon -Due to uncertainty of business, did not want to incur additional fixed costs -Poor experience with IP
25 Case Study #3 BANK Globe s Solution -Installed Managed Voice Service for the company -Scalability allows for short-lead time for installation -Pay-per-use allows them to accept surge in traffic without incurring fixed costs Results -Shorter delivery time for network setup and upgrade allowed the company to match the cost commitment to revenue growth -Provided for excellent call quality and network availability
26 Contact Us To learn more about our products & services: Jesus C. Romero Head, Enterprise Segments Phone: Mobile:
VoIP Solutions Guide Everything You Need to Know
VoIP Solutions Guide Everything You Need to Know Simplify, Save, Scale VoIP: The Next Generation Phone Service Ready to Adopt VoIP? 10 Things You Need to Know 1. What are my phone system options? Simplify,
More informationThe Business Case for Ethernet Services Whitepaper Sponsored by Time Warner Cable Business Class
The Business Case for Ethernet Services Whitepaper Sponsored by Time Warner Cable Business Class Executive Summary Network-based applications such as Voice over IP (VoIP), cloud, collaboration services
More information[PRIVATE LABEL TELEPHONY SOLUTION]
POWERED BY: [PRIVATE LABEL TELEPHONY SOLUTION] DISTRIBUTION UNDER 3NG NETWORKS NON-DISCLOSURE AGREEMENT ONLY Table of Contents INTRODUCTION:... 3 MISSION:... 4 OVERVIEW:... 5 WHAT DO OUR PARTNERS GET WITH
More informationCABLE S ENTERPRISING NEW DIRECTION
Business Services Report Series CABLE S ENTERPRISING NEW DIRECTION WHITE PAPER Produced by Stewart Schley, Founder and Principal of Stewart Schley Content, LLC, a Denver-based research and writing firm
More informationLevelling the Playing Field
ROGERS WHITE PAPER 1 Rev. May 2011 page 2 2 TABLE OF CONTENTS Introduction 3 Small Business Telephony Options 4 Basic Phone Service 4 Traditional PBX and Key Systems 4 Digital Services Business Cable and
More informationYOUR CANADIAN CONNECTION
YOUR CANADIAN CONNECTION Rogers Carrier Services offers domestic and international wholesale partners a broad range of innovative telecommunications services featuring the performance, scalability and
More informationThe Business Value of SIP Trunking
July 2013 US$39.00 S P E C I A L R E P O R T The Business Value of SIP Trunking By Khali Henderson Editor-in-Chief, Channel Partners COMMUNICATIONS Table of Contents Introduction... 3 What Is SIP Trunking?...
More informationFounded in 2003, Worldwebnet Telecom is a fast growing Canadian owned and operated carrier that specializes in providing voice services to the
Founded in 2003, Worldwebnet Telecom is a fast growing Canadian owned and operated carrier that specializes in providing voice services to the wholesale, retail and business markets. Carrier Services Access
More informationComparing Fax Servers to Outsourced Messaging Services. April 28, 2005
Comparing Fax Servers to Outsourced Messaging Services April 28, 2005 Comparing Fax Servers to Outsourced Messaging Services Abstract Faxes are embedded into the workflow of many business processes: in
More informationNovaTel The Next Generation Carrier
NovaTel The Next Generation Carrier The network is the core of your business and our network is built to withstand the most demanding requirements. Designed for tomorrow s needs, NovaTel s network is engineered
More informationNovember 2013. The Business Value of SIP Trunking
November 2013 S P E C I A L R E P O R T The Business Value of SIP Trunking Table of Contents Introduction... 3 What Is SIP Trunking?... 3 What Is the Demand for SIP Trunking?... 5 How Does SIP Trunking
More informationGOODS AND SERVICES TAX. A Guide On Zero-rating Telecommunication And Related Services Under Section 21(3)(q)
GOODS AND SERVICES TAX A Guide On Zero-rating Telecommunication And Related Services Under Section 21(3)(q) Published by Inland Revenue Authority of Singapore 1st Edition 26 April 2007 Disclaimers: IRAS
More informationMITEL. NetSolutions. Flat Rate MPLS VPN
MITEL NetSolutions Flat Rate MPLS VPN A Comprehensive, Intelligent Network-based Solution Businesses today demand an ever-evolving list of requirements of their networks. From connecting branch locations
More informationFax Services. Fax Automation as a Cloud Service. Integrated with ERP Solutions. www.esker.com ESKER ON DEMAND
Services Automation as a Cloud Service Integrated with Solutions www.esker.com ESKER ON DEMAND Why is Moving to the Cloud as a service Adoption of cloud services for fax communication has steadily increased
More informationCloud Computing Solutions
Cloud Computing Solutions Cloud computing and virtualization solutions W NTT Communications believes cloud services should integrate into the overall ICT solution, appropriate. Our cloud computing and
More informationFive Hosted VoIP Features
Five Hosted VoIP Features WHITEPAPER: three COST-SAVING voice technology innovations for the enterprise www.megapath.com summary Voice technologies are advancing and converging to meet enterprise demands
More informationHow To Use An At9924 For A Long Distance Connection On A Powerline On A Ppltd Network (Powerline) On A Superfast Network (Networking) On An At 9924 (Powerplt) On The P
Case Study PLDT PLDT PLDT, the leading telecommunications provider in the Philippines, selects Allied Telesis advanced Gigabit switches for the layer 2 aggregation requirements of its Next Generation Network.
More informationALTERNATIVE BACKHAUL AND DATA OFFLOAD SOLUTIONS FOR GSM AND UMTS OPERATORS
QUICK LOOK ALTERNATIVE BACKHAUL AND DATA OFFLOAD SOLUTIONS FOR GSM AND UMTS OPERATORS The Cisco RAN Optimization solution offers alternative radio access network (RAN) backhaul transport and data offload
More informationConstellation Technology Overview
Constellation Technology Overview October, 2014 William Simmons Cloud EcoSystems Specialist A Unique Set of Network Assets Over 30,000 local and regional fiber route miles across 80 markets Nearly 21,000
More informationWhy Should Unified Communications Be Part Of Your Strategy?
oip Why Should Unified Communications Be Part Of Your Strategy? It s not just the large firms implementing Unified Communications (UC), small organisations are also starting to reap the benefits. Who Should
More informationBuyer s Guide. 10 questions to ask. Essential information about your Voice over IP options
VOIP Buyer s Guide 10 questions to ask Essential information about your Voice over IP options VoIP is the Future. There s a lot of buzz about Voice over IP these days. People are talking about how it can
More informationColocation. Scalable Solutions for a Shared IT Infrastructure. Enterprise. Colocation
Scalable Solutions for a Shared IT Infrastructure Global and domestic competition, rising real estate and power costs, and shrinking IT budgets are causing today s businesses to seek alternatives to building
More informationHow To Know The Cost Of A Voip Service
Making the Move to VoIP Total Cost of Ownership (TCO) xo.com Making the Move to VoIP: Total Cost of Ownership (TCO) Straight Talk about Costs Contents Abstract 3 Introduction 3 Needs of businesses are
More informationData Services Portfolio
Data Services Portfolio Carrier Relations & Wholesale Department Local Services enet ewan Microwave National MPLS Local Leased Circuits Extended Services IP Transit International MPLS International Private
More informationTHE FUTURE OF BROADBAND & IMPACT ON BUSINESS
THE FUTURE OF BROADBAND & IMPACT ON BUSINESS 1 Broadband Commission Letter to G20 June 2012 Like water, roads, rail and electricity before it, broadband is of fundamental importance to social and economic
More informationDEDICATED INTERNET CONNECTIVITY PROPOSAL
IGH DEDICATED INTERNET CONNECTIVITY PROPOSAL Connectivity proposal to deliver high speed dedicated, secure Internet Bandwidth to facilitate internet access to all LAN users in the enterprise. COMMITMENT
More informationJ.P. Morgan High Yield & Leveraged Finance Conference. Sunit Patel, CFO
J.P. Morgan High Yield & Leveraged Finance Conference Sunit Patel, CFO February 28, 2011 Safe Harbor Statement Some of the statements made in this presentation are forward looking in nature. These statements
More informationOur story EION s WOrldWIdE headquarters IN OttAWA, canada EION leadership
Corporate Profile EION Wireless Intelligence in the Air More Range. More Reach. More Subscribers. Our Story EION Wireless, a division of EION Inc. is a privately owned Canadian company headquartered in
More informationVodacom Business Solutions Portfolio. The complete package... Your guide to business solutions from Vodacom Business
The complete package... Your guide to business solutions from Vodacom Business Vodacom Business Solutions Portfolio Business to your taste... An overview of Vodacom Business Solutions portfolio Access
More informationA Quick Guide. Xpedeus ICE: Comparison & Value Proposition. Xpedeus, Incorporated - January 2014
A Quick Guide Xpedeus ICE: Comparison & Value Proposition Xpedeus, Incorporated - January 2014 Xpedeus, Inc. 510 Vonderburg Drive Brandon, Florida 33511 813.774.4800 Office 813.354.2454 Fax www.xpedeus.com
More informationVoIP Deployment Options
AN ATLANTIC-IT.NET WHITEPAPER VoIP Deployment Options Whether cloud-based or on premises, IP-based voice platforms can deliver a wide range of significant business benefits. 2 VoIP Deployment Options EXECUTIVE
More informationHow to Cut Expenses with your Next Phone System Upgrade
WHITEPAPER How to Cut Expenses with your Next Phone System Upgrade 877-277-3303 www.cio-now.com Overview Since The Great Recession of 2007, companies of all sizes have watched their budgets carefully,
More informationSkyVision is a leading global telecommunication solution provider to corporate markets, offering solutions that combine satellite service platforms
SERVICES CATALOG About SkyVision SkyVision is a leading global telecommunication solution provider to corporate markets, offering solutions that combine satellite service platforms with high-capacity fiber
More informationWANHUB. As of 10/26/2009, Updates at WANHUB.com. A service of TelecomAssociation.com & TelecomReseller.com
WANHUB Circuit Price Monitor and Buyer s Guide for multi-location enterprise customers As of 10/26/2009, Updates at WANHUB.com A service of TelecomAssociation.com & TelecomReseller.com Circuit Price Monitor:
More informationColocation. Scalable Solutions for Shared IT Infrastructure. Enterprise. Colocation
Scalable Solutions for Shared IT Infrastructure Global competition, rising real estate and power costs, and shrinking IT budgets are causing today s businesses to seek alternatives to building their own
More informationHOSTED VOIP VS VOIP PBX
HOSTED VOIP VS VOIP PBX 10/1/2015 Settling Between the Two Systems Thinking about installing a VoIP phone system for your business? Make sure you know all about both hosted VoIP and VoIP PBX before you
More informationMigrating to IP Telephony
Migrating to IP Telephony Implementation pitfalls and challenges Gerard K M Lim 19.07.2006 Why use IP Telephony (VoIP)? VoIP allows consumers and businesses to do : Call routing from branch location to
More informationGARTNER REPORT: SIP TRUNKING
GARTNER REPORT: SIP TRUNKING SIP Trunking Slashes U.S. Telecom Expenses by Up to 50%. SUMMARY Network architects and procurement managers can leverage SIP trunking services to slash enterprise telecom
More informationFive Hosted VoIP Features
Five Hosted VoIP Features WHITEPAPER: cost SAVINGS with hosted voice www.megapath.com overview Since the Great Recession of 2007, companies of all sizes have watched their budgets carefully, making it
More informationJAMII TELECOMMUNICATIONS LTD COMPANYPROFILE
YOUR TRUSTED BUSINESS PARTN E R JAMII TELECOMMUNICATIONS LTD COMPANYPROFILE Table of Contents 1. Introduction 2. Our Vision 3. Our Mission 4. Our Core Values 5. Our Customer Service Vision 6. The Company
More informationHow To Get A Metro Ethernet Connection For Healthcare Providers
Metro Ethernet for the Healthcare Industry Why You Should Choose Cox Metro Ethernet While being one of the most highly regulated of all industries, the healthcare industry is faced with the social needs
More informationPART TWO OF A FOUR-PART SERIES
Driving BROADBAND INNOVATORS SMALL BUSINESS Forward PART TWO OF A FOUR-PART SERIES BROADBAND INNOVATORS PART 2 OF 4» DRIVING SMALL BUSINESS FORWARD Presented by Businesses, particularly small and medium-sized
More information$80.00 Bonus for orders that have 4-14 sessions $225.00 Bonus for orders that have 15-24 sessions
$80.00 Bonus for orders that have 4-14 sessions $225.00 Bonus for orders that have 15-24 sessions Any SIP/PRI Sale made by an Agent by the end of November 30 th, 2015 and installed by January 15 th, 2016
More informationINFORmATION SOCIETY OUTLOOK
INFORmATION SOCIETY OUTLOOK ICT Indicators Newsletter VOLUME 1, ISSUE 2 - AUGUST 2011 Overview ICT Indicators Web Portal: http://indicators.ncb.mu Contents The second issue of this newsletter highlights
More informationFor Details Contact Carmine Yodice 516-504-9455 carmine@mpgmac.com
For Details Contact Carmine Yodice 516-504-9455 carmine@mpgmac.com Terms and Conditions: *Some Fusion features and products carry additional customer charges. Usage and Minute Packages can be added for
More informationWE FIND A BETTER WAY
WE FIND A BETTER WAY Do enterprise WAN smarter WE FIND A BETTER WAY BOOST SAVE IMPROVE #1 AGILITY #2 MONEY #3 RESILIENCE TIGHTEN #4 SECURITY Do enterprise WAN smarter The business environment is constantly
More informationHow To Set Up An Ip Trunk For A Business
Charter Business : White paper SIP Trunking: A new voice in communications service WHITE PAPER With the rise of next-generation technology, business customers have more options than ever from providers
More informationBusiness Solutions / Value Added Services
A Multimedia Company Digital Voice Communications Internet Services wifi. works Satellite Business Solutions / Value Added Services KONTAK ONE MANAGEMENT EXCHANGE, INC. NTC licensed VOIP provider since
More informationPremise vs. Hosted vs. Hybrid-Hosted
Premise vs. Hosted vs. Hybrid-Hosted Comparing Ip based business Phone solutions For small and medium-sized businesses (SMBs) looking to not just survive but thrive during the downturn, an IP phone system
More informationHosted vs On-Site IP-PBX A Guide for SMEs
A Guide for SMEs 1 When switching to Voice over Internet Protocol (VoIP) telephony, the decision of whether to use a hosted or on-site phone system (IP-PBX) must be made. Both have fundamental differences
More informationSmall Business Phone System Solutions HOSTED PBX OVERVIEW
Small Business Phone System Solutions HOSTED PBX OVERVIEW ABOUT VOXOX Voxox is an innovator in cloudbased unified communications a n d V o I P s o l u t i o n s f o r c o n s u m e r, b u s i n e s s a
More informationGovernment Transport Networks: Minimize Lifetime Costs
What You Will Learn Public sector organizations are preparing to upgrade their transport networks to accommodate a surge in traffic from business video and network-based backups. This white paper, intended
More informationHow SIP for Enterprise Powers Unified Communications
How SIP for Enterprise Powers Unified Communications Written by Steven Shepard, President, Shepard Communications Group, LLC xo.com How SIP for Enterprise Powers Unified Communications AUTHORED BY: Steve
More informationHosted VoIP: Comparison & Value Proposition
Hosted VoIP: Comparison & Value Proposition Jive Communications, Inc. 866-768-5429 www.getjive.com 1 Introduction: Hosted Voice over IP (VoIP) Hosted Voice Over IP (VoIP) telephony is quickly becoming
More informationWHITEPAPER MPLS: Key Factors to Consider When Selecting Your MPLS Provider
WHITEPAPER MPLS: Key Factors to Consider When Selecting Your MPLS Provider INTRODUCTION Multiprotocol Label Switching (MPLS), once the sole domain of major corporations and telecom carriers, has gone mainstream
More informationHow To Make A Phone System Work For You
CLOUD BASED VOIP BUSINESS PHONE SYSTEM Introduction has been providing customers with reliable cloud- based communication service, since 2006 to help business grow with utmost speed and agility. has designed
More informationIP Converged Services
IP Converged Services Company Milestones 2000 2002 2003 2008 Surpassed 600 customers, including multiple top-tier carriers YTD Acquired Carrier Access Corp. 2007 2006 2005 2004 Announced the iconnect solutions
More informationHosted voice pricing begins with a flat monthly rate per line for service and features.
TABLE OF CONTENTS OVERVIEW...3 LOWER START-UP COSTS...4 MAINTENANCE SAVINGS...4 LONG-DISTANCE SAVINGS...4 SCALABILITY AND FLEXIBILITY...4 MULTI-SITE COORDINATION...5 TRAVELING AND REMOTE WORKERS...5 BUSINESS
More informationAccelerate Private Clouds with an Optimized Network
Accelerate Private Clouds with an Optimized Network An Allstream White Paper 1 Table of contents The importance of WAN 1 WAN challenges for Private Clouds 1 WAN Optimization methods 2 Benefits of WAN Optimization
More informationCisco Unity PBX and T1 IP Media Gateways
Cisco Unity PBX and T1 IP Media Gateways Description The Cisco Unity IP Media Gateway products are integration devices designed to offer a highquality connection between Cisco Unity or Cisco Unity Connection
More informationREDUCE YOUR BUSINESS COST TIME VOICE OVER BROADBAND BUSINESS
REDUCE YOUR BUSINESS COST TIME VOICE OVER BROADBAND BUSINESS AFFORDABLE VOICE SOLUTION TIME Voice Over Broadband Business TIME Voice Over Broadband Business is a revolutionary telephony service that allows
More information1 Introduction to Outsourcing and BPO
1 Introduction to Outsourcing and BPO Summary Learning Objectives: Internet ISP and its types. Concept of Make or Buy and Outsourcing. Reasons for outsourcing. Concept of a virtual organization. Business
More informationivoice Networks Pte Ltd
ivoice Networks Pte Ltd 1 North Bridge Road, #19-04/05 High Street Centre, Singapore 179094 Phone: +65 31080707 - Fax: +65 68264115 www.ivoice.sg Company Highlights Name of Company: Registration No: SBO
More information4Motion. End-to-end 4G Wireless Broadband
4Motion End-to-end 4G Wireless Broadband Meeting your 4G needs with freedom of choice 4Motion is Alvarion s end-to-end 4G wireless broadband solution, connecting people and businesses everywhere for a
More informationWhite Paper. Calculating the Real Cost of a Business Phone System
White Paper Calculating the Real Cost of a Business Phone System Calculating the Real Cost of a Business Phone System How cloud phone systems eliminate the many hidden costs of an on-premise PBX Most IT
More informationNEXTix UNIFIED CITY-WIDE TELECOMMUNICATIONS
NEXTix UNIFIED CITY-WIDE TELECOMMUNICATIONS Unlocking the infinite possibilities of communications SUMMARY The city of Taguig, known for its openness to technological innovations, has recently implemented
More informationSprint s Partner Interexchange Network (PIN) A New Approach to Scalable Voice Peering
Sprint s Partner Interexchange Network (PIN) A New Approach to Scalable Voice Peering Sprint Wholesale White Paper October, 2009 Executive Overview has caused Sprint to develop a a larger community of
More informationHosted vs On-Site IP-PBX A Guide for SMEs
A Guide for SMEs When switching to Voice over Internet Protocol (VoIP) telephony, the decision of whether to use a hosted or on-site phone system (IP-PBX) must be made. Both have fundamental differences
More informationYOUR WHOLESALE PARTNER IN PORTUGAL
YOUR WHOLESALE PARTNER IN PORTUGAL WHO? A Portuguese telecommunications and Information technology provider focused mainly on the enterprise and government sectors. Retail Fiber network MPLS VoIP ICT AWS
More informationNEC Contact Centres (Genesys)
Customisable and scalable solutions with enhanced functionality NEC Contact Centres (Genesys) On-premise or Cloud Solutions NEC Australia nec.com.au NEC supports more than 10,000 Genesys-based agent seats
More informationMaking the Move to VoIP: Total Cost of Ownership (TCO) for Small Business
L e a r n i n g C e n t e r S e r i e s Making the Move to VoIP: Total Cost of Ownership (TCO) for Small Business Straight Talk About Costs by John Macario President, Savatar Table of Contents ABSTRACT.............................................1
More informationOn the call today from MIND is Mrs. Monica Iancu, MIND's CEO, who will summarize our major achievements in 2013 and discuss our business.
Andrea Dray Greetings, and welcome to the MIND CTI Fourth Quarter and Full Year 2013 Earnings Conference Call. At this time, all participants are in a listenonly mode. A brief question-and-answer session
More informationExpand Your Enterprise With a Wireless Network
Expand Your Enterprise With a Wireless Network The Challenge: You have two weeks to build IT infrastructure for a new building on the other side of town. How can you connect this facility to the enterprise
More informationEnterprise Phone Systems. The Complete Buyer s Guide
Enterprise Phone Systems The Complete Buyer s Guide SMB Technologies: Enterprise Phone Systems Executive Summary Even with the rise of new communication forms, telephony systems are still an essential
More informationHow To Save Money On An Ip Trunking (Ip Trunking)
SIP Trunking The line is virtual. The benefits are real. Savings, scalability, and service for any business What is SIP trunking? In the days before the internet, a trunk was the name for a dedicated line
More informationDelivering effective voice services over your IP Network
Delivering effective voice services over your IP Network Why duplicate costs? Voice and data networks have evolved independently of each other and consequently most organisations operate two separate networks,
More informationComplementary Solutions
Information Technology & Website Services Complementary Solutions Diverse Wireless Internet Service Hosted & On Premises Telephone Systems & Data Network Security Communications & Mobility Review Service
More informationConnecting your business
mobiles Connecting your business fixed voice & data digital & IT autovoice managed services adsi energy About us Founded in 2002, ADSI are dedicated to reducing business costs by offering high-quality
More informationProduct Overview. Steve Erickson
Product Overview Steve Erickson Memorylink products GPS-100C Flanger About Flanger TDM over IP, wired or wireless applications Wireless T1/E1 using Ethernet radios 1-4 T1 s or E1 s per unit Additional
More informationBrief Company Profile
Brief Company Profile Who we are TALINDA EAST AFRICA is a highly innovative, technology driven and customer focused organization; Our solutions focus on enabling businesses save cost, increase their operational
More informationCOMPTEL PLUS Keys To Profitably Delivering VoIP to SMBs. Hosted IP-PBX and IP Trunking
COMPTEL PLUS Keys To Profitably Delivering VoIP to SMBs Hosted IP-PBX and IP Trunking 34 Topics for Discussion COSTS Hardware, Install, Network & Seat, Distribution, & Support Costs Pricing in SMB Market
More information[VIRTUAL PBX OVERVIEW]
Powered by: [VIRTUAL PBX OVERVIEW] The following document contains program details for 3NG s Hosted IP PBX Solution. Please contact your Account Manager for a System Demo Introduction 3NG Networks owns
More informationSIP Trunking: The New Normal in the Cloud Era
SIP Trunking: The New Normal in the Cloud Era Executive Summary As IP and VoIP technologies continue to mature and the thirst for cloud services escalates, the SIP Trunking market is growing rapidly, driven
More informationDelivering Dedicated Internet Access (DIA) and IP Services with Converged L2 and L3 Access Device
Delivering Dedicated Internet Access (DIA) and IP Services with Converged L2 and L3 Access Device THE NEED Communications Service providers (CSPs) have been transitioning from legacy SONET/SDH to IP and
More informationADVANTAGES OF CLOUD ULTRA AN ULTRA COMMUNICATIONS WHITEPAPER CLOUD CONTACT CENTRE SOLUTIONS COMMUNICATIONS. www.ultraasp.net +44 (0) 207 965 0207
ADVANTAGES OF CLOUD AN ULTRA COMMUNICATIONS WHITEPAPER ULTRA COMMUNICATIONS CLOUD CONTACT CENTRE SOLUTIONS www.ultraasp.net +44 (0) 207 965 0207 WHAT IS A CLOUD CONTACT CENTRE? Ever since the world s first
More informationAboveNet Virtual Data Center
AboveNet Virtual Data Center Changing the way companies access their data centers June 26 th, 2008 In this webinar we will address: Best strategies to effectively expand your operations in cities with
More informationService Datasheet. Education Communication Platform
Education Communication Platform The Education Communications Platform has been designed for schools and colleges to get the best out of their IT needs. ECP incorporates connectivity, UTM security including
More informationNew Horizon Business VoIP Services
New Horizon Business VoIP Services IP-based services are more than a view into the future. The power of VoIP is a bright reality of modern business. Let New Horizon chart your course. Voice over IP is
More informationNext generation enterprise communications
Next generation enterprise communications Peter Hall Principal Analyst July 2010 1 Agenda Top CIO/IT manager issues The role of managed services and outsourcing Evolution of players - the expanding role
More informationACE IP Wireless Loop Alternatives Wireless Broadband Access Platforms. Russ Hamilton Director Technology May 2, 2008
IP Wireless Loop Alternatives Wireless Broadband Access Platforms Russ Hamilton Director Technology May 2, 2008 Agenda Is Wireless A True Broadband Option? 4G? LTE WiMax Femtocells Fixed Options Backhaul
More informationCritical Communications Network Security and Disaster Recovery Do You Know How Vulnerable You Really Are? All rights reserved 2005, Alcatel
Critical Communications Network Security and Disaster Recovery Do You Know How Vulnerable You Really Are? Fabio Tassara - Paul Op De Beeck Scope of the Presentation Critical Communications Network Security
More informationMPLS: Key Factors to Consider When Selecting Your MPLS Provider Whitepaper
MPLS: Key Factors to Consider When Selecting Your MPLS Provider Whitepaper 2006-20011 EarthLink Business Page 1 EXECUTIVE SUMMARY Multiprotocol Label Switching (MPLS), once the sole domain of major corporations
More informationCallika Internet Telephony Voice Over IP (VoIP) Private Label Reseller Program
Callika Internet Telephony Voice Over IP (VoIP) Private Label Reseller Program Start selling VoIP services with no minimum investment no equipment purchases no hidden fees 1 888 276 8881 info@callika.com
More informationParklands internet. Tim King Tim.king@investcope.com 0779 851 7370 (22 Tulip Tree Close)
Parklands internet Tim King Tim.king@investcope.com 0779 851 7370 (22 Tulip Tree Close) Please note The content of these slides are an initial proposal, not an offer for service. It is likely that the
More informationMEF Standards och affärsmöjligheter. Johan Såge MEF Nordics, Marketing Co-chair Sales Director Nordics, RAD Data Communications
MEF Standards och affärsmöjligheter Johan Såge MEF Nordics, Marketing Co-chair Sales Director Nordics, RAD Data Communications 1 MEF at a Glance MEF is the defining body for Carrier Ethernet and driving
More informationTelephony & Connectivity to the Cloud
Telephony & Connectivity to the Cloud Why Choosing a True All-In-One Solution Matters Creating Tomorrow s Contact Center. Today. 02 Introduction If you are a contact center executive, telephony is critical
More informationA Simple Idea: Multiple Carriers, One Point of Contact
A Simple Idea: Multiple Carriers, One Point of Contact Private Network & MPLS Gurus 10 Years of Experience Industry Recognition Experienced Install & Provisioning Support Thousands of Installs Hundreds
More informationNetwork Enabled Cloud
Network Enabled Cloud Your company network is the company s vital circulatory system that quickly moves information to people so they can make informed decisions about ways to accelerate your business
More informationBreaking Down VoIP: Selecting the Best Solution for Success
Breaking Down VoIP: Selecting the Best Solution for Success July 2013 Introduction With technology in a perpetual state of evolution, it s no wonder that many companies feel overwhelmed with the array
More informationMore bandwidth More diversity
More bandwidth More diversity Operations Review: Fixed-line Business As a trusted network operator and ICT adviser, HGC is dedicated to providing customers with one-stop solutions via extensive and advanced
More information