Market Commentary PBX/UC Call Control Q2 2015

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Market Commentary PBX/UC Call Control Q2 2015"

Transcription

1 Market Commentary PBX/UC Call Control Q September 2015 Press Release MEA Only Bright Spot for Falling Global PBX/Call Control Market The latest figures released by MZA have shown that PBX/Call Control extensions and licenses market (excluding Micro PBX products) fell by 5% year-on-year in the calendar year Q (April to June 2015 inclusive). Following a slow start to the year in Q1 2015, the first half of the 2015 global market witnessed a 6% year-on-year decline, against the first half of The Middle East and African market was the only region to significantly grow in the quarter, up by 10% year-on-year, with the North American market up by 1% year-on-year as all other regional markets fell. WORLD PBX/IP PBX MARKET Total Extensions Market (excl Micro PBXs), by Technology - 000s 13,312 12,691 54% 52% 46% 48% Q Q IP Extensions TDM Extensions The SME market continued to fall at a faster rate than the enterprise market, hastened by the continued adoption of multi-tenant hosted telephony solutions as solutions 100 extensions/licenses (SME) fell by 7% year-on-year while solutions >100 extensions/licenses (enterprise) fell by 3% year-on-year. At a regional level, growth was seen in the MEA and Asia Pacific enterprise markets. Panasonic and Alcatel-Lucent were notable movers in MEA posting strong figures while Huawei enjoyed a strong uplift in year-on-year volumes in Asia Pacific, specifically China. All other regional markets were in decline, with the Eastern European market in free fall amid the ongoing Russian Financial crisis. Poorly performing major markets, notably France, Germany, Netherlands and the UK, drove the Western European enterprise market into a double-digit decline year-on-year. Overall the North American enterprise market was relatively stable this quarter, as the US enterprise market remained flat year-on-year. However, the Canadian enterprise market suffered a double-digit decline with official government figures stating business

2 outlays in communications products fell, as the Canadian economy moved into recession. Latin America saw a double-digit decline. Deployments slowed significantly within the Mexican public sector due to new competition law changes imposed by the new Federal Telecommunications and Broadcasting Law, and the Brazilian market struggled in the wake of continued economic stagnation. In the SME market, the biggest regional market, Asia Pacific, largely drove the global decline. However, this was against a strong Q when the availability of the KX-NS 300 communications solution from Panasonic drove many Asia Pacific SME markets into growth. Germany and the UK, steered a 7% decline in the Western European SME market. Business investment has slowed in recent quarters in Germany, while the weakness of the euro has impacted on the expected sales of the non-european manufacturers with global price lists particularly in the SME driven German PBX market, as well as in other eurozone countries. In the UK, a sharp decline in volume sales should be considered against a strong quarter the year before, but nevertheless showed a significant decline in volume driven by some of the key UK market leaders in the segment. Bucking recent trends North America witnessed year-on-year growth for the first time since Q3 2013, while the other regional markets faltered. However, against a strong Q in the region, MEA saw a much less significant decline than the more troubled regional markets of Latin America and Eastern Europe. Global PBX/IP PBX Market Competitive Landscape Q Avaya regained the lead in the global PBX/Call Control market in Q2 2015, with a market share of 12%. Avaya, the global leader in 2014, witnessed volume uplifts with Aura and IP Office in North America, allied to improving IP Office sales in both Middle East and Africa and Latin America. Q market leader Cisco, enjoyed strong growth in collaboration revenue driven by a refreshed product line and its shift towards more recurring revenue through its subscription and SaaS buisnesses. However call control license volume fell in the quarter and Cisco dropped to second position with an 11% share. NEC, climbed to third position with a 10% share, up one percentage point, supplanting Panasonic who dropped to fourth position. NEC saw growth along with a number of vendors in Japan, against a slow market in Q when a planned increase in sales tax in April 2014 pushed many sales into the previous quarter. Moreover, NEC introduced the SV9000 series to the rest of Asia Pacific and witnessed a strong uplift in volume in a number of markets, as well as improving its volumes in Western Europe and Middle East and Africa. Panasonic were unable to match its volume levels year-on-year, against a particularly strong Q when the introduction of the KX-NS 300 saw a strong uptake through its channel, particularly in emerging Asia Pacific markets. Mitel remained in fifth position globally with an 8% share bolstered by good traction in the US market Of the major players, Huawei and Microsoft in sixth and ninth positions globally posted the strongest year-on-year performances. For Microsoft, volumes in the enterprise market were aided by the launch of Skype for Business 2015 in April, an updated version of Lync which heralded a brand change and some new features. Huawei posted substantial growth in China, largely driving a significant increase in global volume and market share. Alcatel-Lucent Enterprise continued to see strong growth in IP lines in both SME and enterprise, with overall line volume up 2.5% in Q driven by volume uplifts in extensions in Western Europe, Middle East and Africa and China. Alcatel-Lucent Enterprise claimed seventh position and a 6% global share in Q2 2015, up from a 5%

3 share of the market in Q Unify also performed well in the MEA market as it remained in eighth position globally. In solutions 100 extensions/licenses (excluding Micro PBX products), Panasonic continued to lead the way from NEC with both vendors obtaining a 14% share of the market. Cisco and Avaya remained out front in the >100 extensions/licenses market in Q2 2015, with shares of 19% and 13% respectively. Huawei, through its growth in the Chinese market, closed the gap in third position gaining a position and 12% of the market, up four percentage points year-on-year. World IP Extensions/Licenses Market IP extensions/licenses fell by 1% year-on-year, but outperformed the total market driven by the growth in the North American, Asia Pacific and MEA markets. North America saw its IP penetration rate (the % of IP extensions into total extensions to the desktop) rise to 73% in the quarter, driven by continued adoption in the US market. Huawei and NEC largely drove the Asia Pacific IP licenses market up 6% year-onyear, while Avaya, Microsoft and Mitel can be largely credited with driving a 3% growth in the North American market. The global IP penetration rate rose to 48% in Q from 46% in Q with the Eastern European market recording its lowest IP penetration rate in Q for five quarters; as IP centric Western manufacturers struggled to compete for market share in Russia against some of the more TDM-centric vendors due to the continuation of economic sanctions. Cisco retained leadership of the global IP licenses market with a 20% share from Avaya in second position with 17%. Mitel followed in third position with a share of 9% ahead of Microsoft and Huawei in fourth and fifth positions respectively. Global PBX/IP PBX Market Rolling Year Excluding Micro PBX products, the global PBX/Call Control extensions and licenses market over the rolling year CY Q to CY Q (July 2014 to June 2015 inclusive) fell by 2% year-on-year, with both solutions in enterprise (>100 licenses/extensions) and solutions in SME ( 100 licenses/extensions) segment, falling by 2%. In volume terms, the market is down by close to a million extensions over the rolling year. Of particular significance, are the declines in the Russian, German and the UK markets, these three markets combined accounted for a loss of over one million extensions against the previous rolling year. The Russian financial crisis and restrictions on foreign exports into Russia due to economic sanctions, has seen the Russian PBX market freefall. The weakness of global trade and depreciation of the euro against other currencies has particularly hampered investment in call control solutions in recent quarters in the SME led German market. Declines in volume sales in the UK market should be set against a very strong rolling year (Q to Q2 2014), where a number of large deployments spiked the market somewhat. Although political uncertainty during the run-up to the UK general election amongst enterprises with strong EU trade links led to an increasing reticence to invest in solutions, and influenced the downward trend in the UK market volumes over the rolling year. Avaya led the global market with a 12% share overall and its rolling year share performance is tracking positively. Volume growth in North America allied to rapid growth in Middle East and Africa largely drove its global lead. Avaya s volume growth

4 in the mid-market through its IP Office solution is helping to sustain its rolling year leadership. Cisco is tracking one percentage point behind the market leader in second position with an 11% share. NEC bolstered by the launch of its SV9000 series and continued uptake of the SL1000/1100 solutions, gained market share over the rolling year. Year-on-year volume growth in Asia Pacific, particularly in Japan, aided the rolling year performance. Panasonic is now tracking flat over the rolling year in fourth position, compared to tracking up one percentage point in the rolling year featured in our Q report published in June. Strong sales in Q following Panasonic s new product launch, as well as the impact in some markets of the end of sale announcement of the NCP range and the KX-TDE100 and KX-TDE200 solutions in Q2 2015, saw a volume decline in the quarter for the vendor. The remaining positions are unchanged from our last report. Mitel and Alcatel-Lucent Enterprise remain in fifth and sixth positions respectively ahead of Huawei, Unify, Microsoft and Ericsson-LG Enterprise. However, year-on-year, both Alcatel-Lucent Enterprise and Huawei have moved up to sixth and seventh positions. Alcatel- Lucent Enterprise, whose vast majority of shipments are sold in Western Europe, have performed particularly well in difficult markets in the region with line volume up over the rolling year versus a 6% regional market decline. Huawei s strong uplift in volume in China in Q saw it take its global market share to 5% over the rolling year, up one percentage point. In the SME ( 100 licenses/extensions) market, Panasonic retained first position for the rolling year for the third consecutive quarter, with its market share at exactly 15% for the rolling year, up one percentage point. NEC remained in second position with a stable 14% share, ahead of Avaya who took a 10% market share. Cisco continued to lead the global >100 extensions/licenses market, with a market share of 20%, down two percentage points. The leading positions are unchanged and as per the rolling year market shares in our Q publication Avaya continue to track well with its market share at 14%, up one percentage point year-on-year.

5 WORLD PBX/IP PBX MARKET Total Extensions Market (excl Micro PBXs), by Technology - 000s Rolling Annual Total 56,138 53,897 52,921 56% 54% 53% 44% 46% 47% Q to Q Q to Q Q to Q IP Extensions TDM Extensions Note: This analysis refers to user license/extension volume performance, due to the fact that this is the key performance indicator provided by all contributing parties, with no vendor providing sector specific analysis of revenue performance. Further Information This press release is a summary of MZA s Q analysis. The complete analysis provides granular insight at a regional, country and segment level of all leading players active, including a full market commentary. Additional MZA analysis services are available covering the Hosted/Cloud Telephony UC Applications, Contact Centre, Business Communications Devices and the business mobility markets. All extensions/licenses deployed on premise or within a public or private multi-instance or single instance environment are counted within this analysis, multi-tenant solutions are excluded. An additional service on Hosted/Cloud Telephony provides insight on trends for deployment models for single-instance and multi-instance call control solutions together with multi-tenant solutions. About MZA MZA specialises in the provision of marketing consultancy services to the telecommunications and IT industries at a European and Global level, with expertise covering a wide range of consumerbased and professional communications solutions. For more information: Please contact Will Parsons Analyst Author on or visit Or Stephanie Watson (General Manager)

Financial Information

Financial Information Financial Information Solid results with in all key financial metrics of 23.6 bn, up 0.4% like-for like Adjusted EBITA margin up 0.3 pt on organic basis Net profit up +4% to 1.9 bn Record Free Cash Flow

More information

Enterprise Networking and Communication Vendor Scorecard

Enterprise Networking and Communication Vendor Scorecard Vendor Scorecard Excerpts This is an excerpt of the report provided at no charge that provides detailed information on Brocade, key summary information, detailed information on Brocade s assessment, and

More information

Mitel. Powering connections

Mitel. Powering connections Mitel Powering connections TD Securities - Technology Care Investor Conference November 19, 2014 Safe Harbor Statement Forward Looking Statements Some of the statements in this presentation are forward-looking

More information

February 4, 2015 (For your information) Mazda Motor Corporation FISCAL YEAR MARCH 2015 THIRD QUARTER FINANCIAL RESULTS (Speech Outline)

February 4, 2015 (For your information) Mazda Motor Corporation FISCAL YEAR MARCH 2015 THIRD QUARTER FINANCIAL RESULTS (Speech Outline) February 4, 2015 (For your information) Mazda Motor Corporation FISCAL YEAR MARCH 2015 THIRD QUARTER FINANCIAL RESULTS (Speech Outline) Executive Officer In charge of Financial Services Tetsuya Fujimoto

More information

I. World trade developments

I. World trade developments I. World trade developments World merchandise exports stagnated in value terms in 2012 while exports of commercial services increased by 2 per cent. Key developments in 2012: a snapshot Trade data List

More information

North American Enterprise Telephony Implementation and Management Services Market Advancements in Internet Protocol (IP)Technology Spark Interest in

North American Enterprise Telephony Implementation and Management Services Market Advancements in Internet Protocol (IP)Technology Spark Interest in North American Enterprise Telephony Implementation and Management Services Market Advancements in Internet Protocol (IP)Technology Spark Interest in Managed Services December 2011 Contents Section Slide

More information

Technology FOUR KEY TRENDS IN THE GLOBAL SMARTPHONE MARKET

Technology FOUR KEY TRENDS IN THE GLOBAL SMARTPHONE MARKET FOUR KEY TRENDS IN THE GLOBAL SMARTPHONE MARKET 1.2 billion smartphones were sold globally in 2014, and in the first quarter of 2015, smartphone unit demand was up +7% on the same period of last year.

More information

Economic outlook 1/2016. Global economy grows, but outlook is uncertain s. 3

Economic outlook 1/2016. Global economy grows, but outlook is uncertain s. 3 Economic outlook 1/216 ELECTRONICS AND ELECTROTECHNICAL INDUSTRY MECHANICAL ENGINEERING METALS INDUSTRY CONSULTING ENGINEERING INFORMATION TECHNOLOGY Global and Finnish Economic Outlook Global economy

More information

UNIFIED COMMUNICATION AND COLLABORATION: TECHNOLOGIES AND GLOBAL MARKETS

UNIFIED COMMUNICATION AND COLLABORATION: TECHNOLOGIES AND GLOBAL MARKETS UNIFIED COMMUNICATION AND COLLABORATION: TECHNOLOGIES AND GLOBAL MARKETS IFT125A January 2016 Nandita Bhotika Project Analyst ISBN: 1-62296-219-2 BCC Research 49 Walnut Park, Building 2 Wellesley, MA 02481

More information

Insurance Market Outlook

Insurance Market Outlook Munich Re Economic Research May 2014 Premium growth is again slowly gathering momentum After a rather restrained 2013 (according to partly preliminary data), we expect growth in global primary insurance

More information

THE ITALIAN MACHINE TOOLS, ROBOTS AND AUTOMATION SYSTEMS MANUFACTURING INDUSTRY 2

THE ITALIAN MACHINE TOOLS, ROBOTS AND AUTOMATION SYSTEMS MANUFACTURING INDUSTRY 2 THE ITALIAN MACHINE TOOLS, ROBOTS AND AUTOMATION SYSTEMS MANUFACTURING INDUSTRY 2 THE DATA OF 2014 2 EXPORTS 3 STRUCTURAL CHARACTERISTICS 6 Machine tools 6 Robotics 7 THE WORLD MACHINE TOOL INDUSTRY 8

More information

LENOVO 1 ST QUARTER FY15-16: TOUGH MARKETS, SOLID RESULTS

LENOVO 1 ST QUARTER FY15-16: TOUGH MARKETS, SOLID RESULTS LENOVO 1 ST QUARTER FY15-16: TOUGH MARKETS, SOLID RESULTS Decisive actions being taken to meet challenges and accelerate business transformation Revenue was US$10.7 billion, up 3 percent; excluding foreign

More information

Point Topic s Broadband Operators and Tariffs

Point Topic s Broadband Operators and Tariffs 1 Point Topic s Broadband Operators and Tariffs Broadband tariff benchmarks: Q1 2013 May 2013 Point Topic Ltd 73 Farringdon Road London EC1M 3JQ, UK Tel. +44 (0) 20 3301 3305 Email tariffs@point-topic.com

More information

EXPERIAN FOOTFALL: FASHION CONVERSION BENCHMARKING REPORT: 2014

EXPERIAN FOOTFALL: FASHION CONVERSION BENCHMARKING REPORT: 2014 EXPERIAN FOOTFALL: FASHION CONVERSION BENCHMARKING REPORT: 2014 An overall look into fashion conversion performance across different countries, sectors and categories. OVERVIEW The fashion conversion benchmark

More information

Minimizing Costs, Maximizing Value of IP Telephony

Minimizing Costs, Maximizing Value of IP Telephony Minimizing Costs, Maximizing Value of IP Telephony By Irwin Lazar VP and Service Director, Nemertes Research Executive Summary IT leaders face the challenge of delivering improved collaboration capabilities

More information

Global Productivity Slowdown Moderated in May See Better Performance

Global Productivity Slowdown Moderated in May See Better Performance 2014 Productivity Brief Key Findings Global Productivity Slowdown Moderated in 2013 2014 May See Better Performance The global economy witnessed a deceleration in labor productivity growth for the third

More information

Enterprise Media Gateways - Global Strategic Business Report

Enterprise Media Gateways - Global Strategic Business Report Brochure More information from http://www.researchandmarkets.com/reports/3397954/ Enterprise Media Gateways - Global Strategic Business Report Description: This report analyzes the worldwide markets for

More information

Brochure More information from http://www.researchandmarkets.com/reports/3067683/

Brochure More information from http://www.researchandmarkets.com/reports/3067683/ Brochure More information from http://www.researchandmarkets.com/reports/3067683/ Global Unified Communication Market Size, Market Share, Application Analysis, Regional Outlook, Growth Trends, Competitive

More information

Overview. carried interest. Copyright 2014 by Cambridge Associates LLC. All rights reserved.

Overview. carried interest. Copyright 2014 by Cambridge Associates LLC. All rights reserved. Overview Cambridge Associates LLC Global ex U.S. Developed and Emerging Markets Private Equity and Venture Capital Benchmark Commentary Quarter Ending September 30, 2013 During the third quarter, in U.S.

More information

FIRST QUARTER REPORT 2008-04-25

FIRST QUARTER REPORT 2008-04-25 FIRST QUARTER REPORT This presentation contains forward looking statements. Such statements are based on our current expectations and are subject to certain risks and uncertainties that could negatively

More information

Analysis of Russian PBX market in 2011 July 2012

Analysis of Russian PBX market in 2011 July 2012 Analysis of Russian PBX market in July 2012 J son & Partners Consulting conducted a research of Russian PBX market in. According to J son & Partners Consulting estimations, PBX sales in amounted 2036,7

More information

Consumer Credit Worldwide at year end 2012

Consumer Credit Worldwide at year end 2012 Consumer Credit Worldwide at year end 2012 Introduction For the fifth consecutive year, Crédit Agricole Consumer Finance has published the Consumer Credit Overview, its yearly report on the international

More information

Overview. Main Findings

Overview. Main Findings This Report reflects the latest trends observed in the data published in March 2014. Remittance Prices Worldwide is available at http://remittanceprices.worldbank.org Overview The Remittance Prices Worldwide*

More information

Magic Quadrant for Corporate Telephony in EMEA, 2003

Magic Quadrant for Corporate Telephony in EMEA, 2003 Markets, S. Blood, C. Lock Research Note 2 September 2003 Magic Quadrant for Corporate Telephony in EMEA, 2003 Cisco and Alcatel continue to offer the market's most comprehensive corporate propositions.

More information

Unified Communications and Collaboration (UC&C) Market in the EMEA Region 2015-2019

Unified Communications and Collaboration (UC&C) Market in the EMEA Region 2015-2019 Brochure More information from http://www.researchandmarkets.com/reports/3109429/ Unified Communications and Collaboration (UC&C) Market in the EMEA Region 2015-2019 Description: About Unified Communications

More information

Overview. Main Findings

Overview. Main Findings This Report reflects the latest trends observed in the data published in June. Remittance Prices Worldwide is available at http://remittanceprices.worldbank.org Overview The Remittance Prices Worldwide*

More information

Ontex Q3 2015: Trading in line with Company expectations and full year outlook reiterated

Ontex Q3 2015: Trading in line with Company expectations and full year outlook reiterated Ontex Q3 2015: Trading in line with Company expectations and full year outlook reiterated Aalst-Erembodegem, November 5, 2015 - Ontex Group NV (Euronext Brussels: ONTEX; Ontex, the Group or the Company

More information

Outsourcing: driving efficiency. and growth. Grant Thornton International Business Report 2014

Outsourcing: driving efficiency. and growth. Grant Thornton International Business Report 2014 Outsourcing: driving efficiency and growth Grant Thornton International Business Report 2014 Outsourcing: driving efficiency and growth Contents Introduction Outsourcing today Drivers Encouraging outsourcing

More information

WORLD. Geographic Trend Report for GMAT Examinees

WORLD. Geographic Trend Report for GMAT Examinees 2011 WORLD Geographic Trend Report for GMAT Examinees WORLD Geographic Trend Report for GMAT Examinees The World Geographic Trend Report for GMAT Examinees identifies mobility trends among GMAT examinees

More information

Point Topic s Broadband Operators and Tariffs

Point Topic s Broadband Operators and Tariffs 1 Point Topic s Broadband Operators and Tariffs Broadband tariff benchmarks: Q2 2013 July 2013 Point Topic Ltd 73 Farringdon Road London EC1M 3JQ, UK Tel. +44 (0) 20 3301 3303 Email tariffs@point-topic.com

More information

Summary. Economic Update 1 / 7 May 2016

Summary. Economic Update 1 / 7 May 2016 Economic Update Economic Update 1 / 7 Summary 2 Global World GDP is forecast to grow only 2.4% in 2016, weighed down by emerging market weakness and increasing uncertainty. 3 Eurozone The modest eurozone

More information

Global payments trends: Challenges amid rebounding revenues

Global payments trends: Challenges amid rebounding revenues 34 McKinsey on Payments September 2013 Global payments trends: Challenges amid rebounding revenues Global payments revenue rebounded to $1.34 trillion in 2011, a steep increase from 2009 s $1.1 trillion.

More information

X. INTERNATIONAL ECONOMIC DEVELOPMENT 1/

X. INTERNATIONAL ECONOMIC DEVELOPMENT 1/ 1/ X. INTERNATIONAL ECONOMIC DEVELOPMENT 1/ 10.1 Overview of World Economy Latest indicators are increasingly suggesting that the significant contraction in economic activity has come to an end, notably

More information

Analysis of Asia-Pacific Enterprise Mobile Collaboration Applications Market

Analysis of Asia-Pacific Enterprise Mobile Collaboration Applications Market Analysis of Asia-Pacific Enterprise Mobile Collaboration Applications Market Disruptive Integrated Applications and New Partnerships Drive Growth 9847-64 January 2014 Contents Section Slide Numbers Executive

More information

Carat forecasts growth of 5.0% for 2012 and 5.3% in 2013 with digital advertising overtaking newspapers sooner than expected

Carat forecasts growth of 5.0% for 2012 and 5.3% in 2013 with digital advertising overtaking newspapers sooner than expected 23 August 2012 Carat forecasts growth of 5.0% for 2012 and 5.3% in 2013 with digital advertising overtaking newspapers sooner than expected Carat, the world s leading independent media communications agency,

More information

TRUE COST OF OWNERSHIP FOR UNIFIED COMMUNICATIONS

TRUE COST OF OWNERSHIP FOR UNIFIED COMMUNICATIONS brought to you by ISSUE PAPER TRUE COST OF OWNERSHIP FOR UNIFIED COMMUNICATIONS How Vendor Selection Impacts ROI By Robin Gareiss President, Nemertes Research Q2 15 True Cost of Ownership for Unified Communication

More information

PBX Market Update: Confusion, Uncertainty and Opportunity Allan Sulkin TEQConsult Group teqconsult.com Amsulkin@aol.com

PBX Market Update: Confusion, Uncertainty and Opportunity Allan Sulkin TEQConsult Group teqconsult.com Amsulkin@aol.com PBX Market Update: Confusion, Uncertainty and Opportunity Allan Sulkin TEQConsult Group teqconsult.com Amsulkin@aol.com TEQConsult Group 2002 1 2001 PBX Market Highlights Total PBX market demand declined

More information

2015 Growth in data center employment continues but the workforce is changing

2015 Growth in data center employment continues but the workforce is changing Published in Conjunction with MARKET BRIEFING GLOBAL DATA CENTER EMPLOYMENT 2015 2015 Growth in data center employment continues but the workforce is changing Globally, the number of people working in

More information

Media Information February 18, 2011

Media Information February 18, 2011 Media Information February 18, 2011 voestalpine continues upward trend in the third quarter of 2010/11 EBIT forecast for the 10/11 business year increased to 850 m EUR Revenues grow by more than a quarter

More information

TRADING STATEMENT FINANCIAL YEAR 2014/15

TRADING STATEMENT FINANCIAL YEAR 2014/15 METRO GROUP TRADING STATEMENT FINANCIAL YEAR 2014/15 P. 1 TRADING STATEMENT FINANCIAL YEAR 2014/15 METRO GROUP achieves sales target and confirms EBIT guidance Like-for-like sales growth of 1.5% in financial

More information

International Trade Monitor

International Trade Monitor British Small and Medium-Sized Enterprises Split Over Health of the UK Economy Overall SME importer and exporter confidence sees dip in Q1 Increase in SMEs hurt by sterling volatility Eurozone concerns

More information

Changing Landscape. TDM to IP. Matthew Townend

Changing Landscape. TDM to IP. Matthew Townend Changing Landscape TDM to IP Matthew Townend Matthew Townend MD illume Consulting Biography MD illume last 5 years. Judge on Channel Awards & ITSPA awards Marketing and Channels Director Inclarity Senior

More information

Outsourcing: driving efficiency and growth. Grant Thornton International Business Report 2014

Outsourcing: driving efficiency and growth. Grant Thornton International Business Report 2014 Outsourcing: driving efficiency and growth Grant Thornton International Business Report 2014 Outsourcing trends Contents Introduction Outsourcing today Drivers Obstacles Encouraging outsourcing This report

More information

REPORT HIGHLIGHTS. Infonetics: Videoconferencing is up as market moves to lower-cost solutions

REPORT HIGHLIGHTS. Infonetics: Videoconferencing is up as market moves to lower-cost solutions REPORT HIGHLIGHTS Lead Analyst: Matthias Machowinski Directing Analyst, Enterprise Networks and Video Infonetics Research +1-408-583-3363 matthias@infonetics.com Twitter: @infonetics Infonetics: Videoconferencing

More information

The International Communications Market 2014. 6 Telecoms and networks

The International Communications Market 2014. 6 Telecoms and networks The International Communications Market 24 6 Telecoms and networks 227 Contents 6. Key market developments in telecoms and networks 23 6.. Overview 23 6..2 Introduction 23 6..3 Next generation access

More information

FOR IMMEDIATE RELEASE

FOR IMMEDIATE RELEASE FOR IMMEDIATE RELEASE CITIGROUP REPORTS FIRST QUARTER CORE INCOME OF $3.66 BILLION ($0.71 PER SHARE, DILUTED) VS. $3.94 BILLION ($0.76 PER SHARE, DILUTED) IN THE FIRST QUARTER OF 2000 INCOME FROM INVESTMENT

More information

ama:whitepaper PBX installations Market movement in detail

ama:whitepaper PBX installations Market movement in detail ama:whitepaper PBX installations Market movement in detail The big winner is Cisco with strong gains in the PBX business In the period from March to October 2011, information provider ama interviewed 5,000

More information

DISCOVER ASCOM S EXCITING BUSINESS FRITZ MUMENTHALER, CEO

DISCOVER ASCOM S EXCITING BUSINESS FRITZ MUMENTHALER, CEO DISCOVER ASCOM S EXCITING BUSINESS FRITZ MUMENTHALER, CEO ABOUT ASCOM OUR STRATEGY ATTRACTIVE GROWTH OPPORTUNITIES AN APPEALING INVESTMENT CASE ASCOM THE ELEVATOR PITCH Two independent ICT businesses,

More information

FTI Consulting +44 (0)20 3727 1340 Richard Mountain / Susanne Yule

FTI Consulting +44 (0)20 3727 1340 Richard Mountain / Susanne Yule 13 October 2015 THIRD QUARTER 2015 INTERIM MANAGEMENT STATEMENT Highlights* 10.2% Group gross profit growth, good contributions from all four regions FX lowered gross profit by c. 7m (c. 18m YTD) Double-digit

More information

World Manufacturing Production

World Manufacturing Production Quarterly Report World Manufacturing Production Statistics for Quarter IV, 2013 Statistics Unit www.unido.org/statistics Report on world manufacturing production, Quarter IV, 2013 UNIDO Statistics presents

More information

Media-Saturn posts strong increase in earnings METRO GROUP generates better operating performance net debt at record low

Media-Saturn posts strong increase in earnings METRO GROUP generates better operating performance net debt at record low 10 February 2015 1/9 Media-Saturn posts strong increase in earnings METRO GROUP generates better operating performance net debt at record low EBIT before special items totals 1,024 million (Q1 2013/14:

More information

Understanding the Unified Communications Market in Latin America

Understanding the Unified Communications Market in Latin America Understanding the Unified Communications Market in Latin America Introduction Market Definition and Evolution Stage in Latin America Latin America is a reality. Seemed unstable and unreliable in the past,

More information

AGORA ASIA-EUROPE. EU-Asia trade relations: getting through the crisis Nº 2 JANUARY Anne Pollet-Fort and Yeo Lay Hwee.

AGORA ASIA-EUROPE. EU-Asia trade relations: getting through the crisis Nº 2 JANUARY Anne Pollet-Fort and Yeo Lay Hwee. Nº 2 JANUARY 2012 AGORA ASIA-EUROPE EU-Asia trade relations: getting through the crisis Anne Pollet-Fort and Yeo Lay Hwee The 2008 financial and economic crisis had its origins in the developed economies

More information

PRESS RELEASE. Revenue as of March 31, 2011. Sharp growth in Bureau Veritas Q1 2011 revenue Revenue up 23% to 775 million Organic growth of 6.

PRESS RELEASE. Revenue as of March 31, 2011. Sharp growth in Bureau Veritas Q1 2011 revenue Revenue up 23% to 775 million Organic growth of 6. 1 PRESS RELEASE Neuilly-sur-Seine, France, May 4, 2011 Sharp growth in Bureau Veritas Q1 2011 revenue Revenue up 23% to 775 million Organic growth of 6.5% Frank Piedelièvre, Chairman and Chief Executive

More information

The wine market: evolution and trends

The wine market: evolution and trends The wine market: evolution and trends May 2014 1 Table of contents 1. WINE CONSUMPTION 3 2. TRENDS IN WORLD WINE TRADE IN 20 6 3. TOP WINE EXPORTERS IN 20 7 4. TOP WINE IMPORTERS IN 20 9 5. THE FIVE LARGEST

More information

DILUTED EPS $0.87, UP 23% FROM $0.71

DILUTED EPS $0.87, UP 23% FROM $0.71 FOR IMMEDIATE RELEASE CITIGROUP SECOND QUARTER CORE INCOME RISES 21% TO $3.0 BILLION First Half Core Income up 35% to $6.6 Billion Revenues up 10% to $16.4 Billion from $15.0 Billion DILUTED EPS $0.87,

More information

Unless otherwise stated all comparisons are made against the previous study conducted in spring 2008 covering a period of two-years

Unless otherwise stated all comparisons are made against the previous study conducted in spring 2008 covering a period of two-years PR/40/10 SATELLITE TV RECEPTION IN EUROPE, NORTH AFRICA AND MIDDLE EAST SHOWS CONTINUED STRONG TAKE-UP: DOUBLE-DIGIT GROWTH IN 24 MONTHS Eutelsat releases key highlights of its two-yearly survey of satellite

More information

Key Performance Indicators

Key Performance Indicators Vodafone Performance Key Performance Indicators The Board and the Executive Committee monitor Group and regional performance against budgets and forecasts using financial and non-financial metrics. In

More information

Global Recruitment Market Report

Global Recruitment Market Report Global Recruitment Market Report ----------------------------------------- 2013 Executive Summary The recruitment market varies considerably from one country to another with the US, Japan and the UK showing

More information

Foreign Direct Investors Outlays to Acquire or Establish U.S. Businesses Rose in 2004

Foreign Direct Investors Outlays to Acquire or Establish U.S. Businesses Rose in 2004 EMBARGOED UNTIL RELEASE AT 8:30 A.M. EDT, WEDNESDAY JUNE 1, 2005 Thomas Anderson: (202) 606-9879 BEA 05-23 Foreign Direct Investors Outlays to Acquire or Establish U.S. Businesses Rose in 2004 In 2004,

More information

VoIP Statistics Market Analysis

VoIP Statistics Market Analysis VoIP Statistics Market Analysis Q1 2013 June 2013 Point Topic Ltd 73 Farringdon Road London EC1M 3JQ, UK Tel. +44 (0) 20 3301 3303 Email toby.french@point-topic.com 2 Contents 1 Introduction 3 2 Global

More information

2012 Unified Communications & Collaboration SURVEY. Exclusive Research from

2012 Unified Communications & Collaboration SURVEY. Exclusive Research from 2012 Unified Communications & Collaboration SURVEY Exclusive Research from EXECUTIVE SUMMARY Productivity Improvements, Flexibility Key Drivers of Unified Communications and Collaboration Investments Size

More information

Corporate Communications. Media Information 5 November 2013. - Check against delivery - Ladies and gentlemen, Good morning from my side as well.

Corporate Communications. Media Information 5 November 2013. - Check against delivery - Ladies and gentlemen, Good morning from my side as well. - Check against delivery - Statement Dr. Friedrich Eichiner Member of the Board of Management of BMW AG, Finance Conference Call Interim Report to 30 September 2013, 10:00 a.m. Ladies and gentlemen, Good

More information

Worldwide DDI Market Update

Worldwide DDI Market Update Update Worldwide DDI Market Update Nolan Greene Petr Jirovsky IN THIS UPDATE This IDC update reviews the revenue and shipments of the worldwide DDI (DNS, DHCP, and IP address management [IPAM]) solutions

More information

Cloud UC. North America Service Provider Scorecard INFONETICS RESEARCH REPORT EXCERPTS. May 2015

Cloud UC. North America Service Provider Scorecard INFONETICS RESEARCH REPORT EXCERPTS. May 2015 INFONETICS RESEARCH REPORT EXCERPTS Cloud UC North America Service Provider Scorecard May 2015 Telecommunications Equipment Vendor Scorecard: Excerpts Table of Contents TOP TAKEAWAYS 1 BACKGROUND 2 CLOUD

More information

The Total Cost of Ownership for Unified Communications. Hyoun Park Research Analyst Collaboration and Integrated Communications

The Total Cost of Ownership for Unified Communications. Hyoun Park Research Analyst Collaboration and Integrated Communications The Total Cost of Ownership for Unified Communications Hyoun Park Research Analyst Collaboration and Integrated Communications AberdeenGroup 2011 Agenda for this Webinar Who was surveyed for this study?

More information

Introduction. Now, I ll turn the call over to Mark Loughridge.

Introduction. Now, I ll turn the call over to Mark Loughridge. Introduction Thank you. This is Patricia Murphy, Vice President of Investor Relations for IBM. I m here with Mark Loughridge, IBM s Senior Vice President and CFO, Finance and Enterprise Transformation.

More information

InfoTrack for Unified Communications

InfoTrack for Unified Communications InfoTrack for Unified Communications Impact of Microsoft Lync on the Enterprise Voice Market 2014 June 2014 A T3i Group Market Intelligence Program Focused on Unified Communications Enterprise and SMB

More information

European SME Export Report - FRANCE Export / import trends and behaviours of SMEs in France

European SME Export Report - FRANCE Export / import trends and behaviours of SMEs in France SOUS EMBARGO JUSQU AU 8 JUILLET A 8H00 European SME Export Report - FRANCE Export / import trends and behaviours of SMEs in France July 2015 European SME Export Report Small and medium-sized enterprises

More information

Statement by Kasper Rorsted Chairman of the Management Board Conference-Call August 12, 2015, 10.30 a.m.

Statement by Kasper Rorsted Chairman of the Management Board Conference-Call August 12, 2015, 10.30 a.m. Statement by Kasper Rorsted Chairman of the Management Board Conference-Call August 12, 2015, 10.30 a.m. Welcome to our conference call. This morning you will have received our news release and our financial

More information

North America Business VoIP Service Scorecard

North America Business VoIP Service Scorecard North America Business VoIP Service Scorecard Excerpts This is an excerpt of the report provided at no charge that provides detailed information on 8x8, key summary information, detailed information on

More information

The Smart Meter Revolution_

The Smart Meter Revolution_ The Smart Meter Revolution_ Towards a Smarter Future m2m 1 00 - Contents Contents_ 01_ Introduction - By Rob Searle, Smart Metering Industry Lead at Telefónica Digital 02_ Market dissemination 03_ Installed

More information

World Manufacturing Production

World Manufacturing Production Quarterly Report World Manufacturing Production Statistics for Quarter III, 2013 Statistics Unit www.unido.org/statistics Report on world manufacturing production, Quarter III, 2013 UNIDO Statistics presents

More information

Global Unified Communication as a Service (UCaaS) Market, By Deployment Model

Global Unified Communication as a Service (UCaaS) Market, By Deployment Model Brochure More information from http://www.researchandmarkets.com/reports/3197154/ Unified Communication as a Service (UCaaS - On-Premise and Cloud Deployment Models) Market - Global Industry Analysis,

More information

News Release. Henkel reports good start to fiscal May 7, Strong performance in first quarter

News Release. Henkel reports good start to fiscal May 7, Strong performance in first quarter News Release May 7, 2015 Strong performance in first quarter Henkel reports good start to fiscal 2015 Sales: +12.7% to 4,430 million euros (organic: +3.6%) Operating profit*: +14.1% to 707 million euros

More information

North America Business VoIP Service Scorecard

North America Business VoIP Service Scorecard Excerpts This is an excerpt of the report provided at no charge that provides detailed information on Star2Star, key summary information, detailed information on Star2Star s assessment, and the methodology

More information

Next generation enterprise communications

Next generation enterprise communications Next generation enterprise communications Peter Hall Principal Analyst July 2010 1 Agenda Top CIO/IT manager issues The role of managed services and outsourcing Evolution of players - the expanding role

More information

Economic situation and outlook

Economic situation and outlook Economic situation and outlook 3/215 ELECTRONICS AND ELECTROTECHNICAL INDUSTRY MECHANICAL ENGINEERING METALS INDUSTRY CONSULTING ENGINEERING INFORMATION TECHNOLOGY Global and Finnish Economic Outlook Emerging

More information

WORLDWIDE RETAIL ECOMMERCE SALES: EMARKETER S UPDATED ESTIMATES AND FORECAST THROUGH 2019

WORLDWIDE RETAIL ECOMMERCE SALES: EMARKETER S UPDATED ESTIMATES AND FORECAST THROUGH 2019 WORLDWIDE RETAIL ECOMMERCE SALES: EMARKETER S UPDATED ESTIMATES AND FORECAST THROUGH 2019 Worldwide retail sales including in-store and internet purchases will surpass $22 trillion in 2015, up 5.6% from

More information

COMPASS DIRECTION POINTS

COMPASS DIRECTION POINTS Q1 15 Nemertes 2014-15 Benchmark Report Unified Communications in the Cloud Nemertes Research Benchmark Reports provide detailed assessment and analysis of adoption of key technologies and services. Data

More information

Fiscal Year 2014/15 12 months ended 31 March April 2015

Fiscal Year 2014/15 12 months ended 31 March April 2015 Fiscal Year 2014/15 12 months ended 31 March 2015 15 April 2015 2014/15 Sales Analysis m FY 13/14 Edrington contract FY 13/14 pro forma (*) Organic (**) Currency FY 14/15 (6.4%) 1,031.6 102.8 928.8 +0.6%

More information

I am Takeshi Okazaki, Group Senior Vice President and CFO at Fast Retailing.

I am Takeshi Okazaki, Group Senior Vice President and CFO at Fast Retailing. I am Takeshi Okazaki, Group Senior Vice President and CFO at Fast Retailing. I would like to run through Fast Retailing Group s business performance over the full business year through end August 2013,

More information

July 2014. UK Commercial & Residential Property Markets Review: July 2014 1

July 2014. UK Commercial & Residential Property Markets Review: July 2014 1 July 2014 UK Commercial & Residential Property Markets Review: July 2014 1 UK Commercial & Residential Property Markets Review: July 2014 2 UK COMMERCIAL & RESIDENTIAL PROPERTY MARKETS REVIEW: JULY 2014

More information

UK Television Exports FY 2014/2015

UK Television Exports FY 2014/2015 UK Television Exports FY 2014/2015 Page 1 of 5 The annual UK Television Exports Survey highlights the popularity of UK programming abroad by collecting revenue figures relating to the international activity

More information

Overview on milk prices and production costs world wide

Overview on milk prices and production costs world wide Overview on milk prices and production costs world wide This article summarises the key findings of the IFCN work in 2013 and the recently published IFCN Dairy Report 2013 Authors: Torsten Hemme and dairy

More information

For personal use only

For personal use only Integrated Research Limited (IRI) FY2015 Annual Financial Results August, 2015 ABN: 76 003 588 449 9 of the top 10 US banks 4 of the world s 10 largest companies 6 of the 10 biggest stock exchanges 7 of

More information

High Performance Business Study. 2014 results

High Performance Business Study. 2014 results High Performance Business Study 2014 results About the study Accenture s High Performance Business (HPB) study aims at understanding which companies are top performers and what makes them great. Each quarter

More information

Emerging economies expected to drive demand TeleFocus, August 16, 2010

Emerging economies expected to drive demand TeleFocus, August 16, 2010 Driven primarily by technology advancements and the increasing use of data-intensive applications, global broadband subscriptions have witnessed strong growth both in the wireless and wireline broadband

More information

Application Service Providers\Software-As-A-Service (Saas) - Global Outlook

Application Service Providers\Software-As-A-Service (Saas) - Global Outlook Brochure More information from http://www.researchandmarkets.com/reports/1084163/ Application Service Providers\Software-As-A-Service (Saas) - Global Outlook Description: The global outlook series on Application

More information

ABB Q3: Solid performance across the business

ABB Q3: Solid performance across the business ABB Q3: Solid performance across the business Revenues 1 and operational EBITDA 2 higher in all divisions, net income up 10 percent Base orders 3 return to year-on-year growth, large project awards remain

More information

Q1 2015: GROWTH MOMENTUM CONTINUED FOR COMMUNICATION & SHIPPING SOLUTIONS ACTIVITIES

Q1 2015: GROWTH MOMENTUM CONTINUED FOR COMMUNICATION & SHIPPING SOLUTIONS ACTIVITIES FIRST QUARTER SALES 2015 Q1 2015: GROWTH MOMENTUM CONTINUED FOR COMMUNICATION & SHIPPING SOLUTIONS ACTIVITIES Strong growth in Communication & Shipping Solutions while Mail Solutions decreased Total sales

More information

Call Center Growth Strategies: Vendor Opportunities In North America and Europe

Call Center Growth Strategies: Vendor Opportunities In North America and Europe Brochure More information from http://www.researchandmarkets.com/reports/238679/ Call Center Growth Strategies: Vendor Opportunities In North America and Europe Description: The contact center market has

More information

2013 North American Unified Communications and Collaboration Company of the Year Award

2013 North American Unified Communications and Collaboration Company of the Year Award 2013 North American Unified Communications and Collaboration Company of the Year Award 2013 Company of the Year Award Unified Communications and Collaboration North America, 2013 Frost & Sullivan s Global

More information

State of the Satellite Industry Report

State of the Satellite Industry Report State of the Satellite Industry Report June 2012 Sponsored by the Prepared by Futron Corporation SIA Member Companies as of June 2012 2 Study Overview Based on year-end 2011 annual statistics from key

More information

Managing a Global Business

Managing a Global Business Managing a Global Business Whitepaper from Global Drivers of Change: There are several driving forces in the global business landscape that will continue to shape the future of these organisations: Technological

More information

WHAT YOU DON T KNOW ABOUT MADE IN ITALY

WHAT YOU DON T KNOW ABOUT MADE IN ITALY PrideandPrejudice #theforceofexport WHAT YOU DON T KNOW ABOUT MADE IN ITALY INTRODUCTION An increasingly internationalised economy: export is a major driver of domestic growth and has accounted for over

More information

PMI economic overview

PMI economic overview Markit Economics PMI economic overview Global economy sees worst quarter since 2012 July 8 th 2016 Global economic growth lowest since 2012 in second quarter The JPMorgan Global PMI, compiled by Markit

More information

Manpower Employment Outlook Survey Norway

Manpower Employment Outlook Survey Norway Manpower Employment Outlook Survey Norway Q2 2015 The Manpower Employment Outlook Survey for the second quarter 2015 was conducted by interviewing a representative sample of 751 employers in Norway. All

More information

UKRAINE: Another Outsourcing Destination or Emerging Leader?

UKRAINE: Another Outsourcing Destination or Emerging Leader? UKRAINE: Another Outsourcing Destination or Emerging Leader? Country Overview UKRAINE - THE LARGEST COUNTRY IN EASTERN EUROPE Population: 46 million. Languages: Ukrainian (official), Russian, others. Education:

More information

RTX TELECOM COMPANY PRESENTATION Q2 2010/11

RTX TELECOM COMPANY PRESENTATION Q2 2010/11 RTX TELECOM COMPANY PRESENTATION Q2 2010/11 Nordea Markets, May 2011 By Jesper Mailind, President & CEO Jacob Vittrup, CFO AGENDA Introduction to RTX Telecom Financials Q2 2010/11 Business areas Outlook

More information