Social Media Usage in Indian Information Technology Professionals

Size: px
Start display at page:

Download "Social Media Usage in Indian Information Technology Professionals"

Transcription

1 11 Social Media Usage in Indian Information Technology Professionals Amol Kumar Gupta, Research Scholar, Department of Management, EIILM University, Sikkim Dr. Sangya Shrivastava, Director, Rai Business School, Raipur ABSTRACT Social media usage has grown by leaps and bound over the last decade and has become an important platform being used by the workforce for both work and non-work related purposes. The usage of these tools varies across employees and organizations depending on multiple factors. The present study examines the social media usage at workplace in Information Technology professionals by measuring it on the basis of their usage, pride in using, routine of use, and belongingness to the social media community. Social media usage intensity is analyzed for various employee groups. These groups are categorized on the basis of social media accessibility at workplace, smart phone availability, gender of employees, employee age group, managerial level, highest educational qualification, and city of residence of employees. A questionnaire was completed for around 400 users and the data was analyzed utilizing descriptive statistics, t tests, and one-way ANOVA. The results indicated that usage of social media varied for some of these employee groups. Keywords: Information technology, smart phone, social media, social media usage intensity 1. INTRODUCTION Social Media has now become part of everyday life for a majority of online Indians. According to a study on social media usage by The Nielsen Company conducted in collaboration with AbsolutData, nearly 30 million Indians who are online are members of social networking sites and about two-thirds of them spend time on these social networking sites daily. More importantly, Indians spend more time on social media than they do using personal (nielsenwire, 2011). Boyd and Ellison (2007) define social network sites as web-based services that allow individuals to (1) construct a public or semi-public profile within a bounded system, (2) articulate a list of other users with whom they share a connection, and (3) view and traverse their list of connections and those made by others within the system. Social media usage (SMU) has grown by leaps and bound over the last decade and has become an important platform being used by the workforce for both work and non-work related purposes. The usage of these tools varies across employees and organizations depending on multiple factors. The research is relevant in today s context as most of the IT professionals have access to social media. Even if employers do not allow access at workplace, employees now carry their own smart phones which make accessing these sites extremely convenient. Hence impact of social media access at workplace cannot be ignored. The present study examines the social media usage at workplace in Information Technology professionals by measuring it on the basis of their usage, pride in using, routine of use, and belongingness to the social media community. Social media usage intensity is analyzed for various employee groups. 2. PROBLEM AND HYPOTHESIS Research problems and their corresponding hypotheses for this research study are listed below: Research Problem 1: Whether social media use intensity varies with access to social media at workplace? Hypothesis 1: It is hypothesized that social media use intensity will vary with access to social media at workplace. Research Problem 2: Whether social media use intensity varies with availability of smart phones with employees? Hypothesis 2: It is hypothesized that social media use intensity will vary with availability of smart phones with employees. Research Problem 3: Whether social media use intensity varies between two employee gender groups? Hypothesis 3: It is hypothesized that social media use intensity will vary between the two employee gender groups. Research Problem 4: Whether social media use intensity varies among employees of different age groups? Hypothesis 4: It is hypothesized that social media use intensity will vary among employees of different age groups.

2 12 Research Problem 5: Whether social media use intensity among employees at different managerial levels? Hypothesis 5: It is hypothesized that social media use intensity will vary among employees at different managerial levels. Research Problem 6: Whether social media use intensity varies among employees with different educational levels? Hypothesis 6: It is hypothesized that social media use intensity will vary among employees with different educational levels. Research Problem 7: Whether social media use intensity varies among employees from different cities? Hypothesis 7: It is hypothesized that social media use intensity will vary among employees from different cities. 3. METHODS AND MATERIAL The study is analytical in nature and is based on the data collected from IT professionals. Non-probability judgmental sampling was used for the study in order to select only those respondents who were appropriate for the study. ids of the sample were selected from online groups of IT professionals available on professional networking websites. A total of 750 s were sent out for participation in on online self-administered web-based survey which was created on Google Docs. a better measure of Facebook usage than the more commonly used frequency or duration indices available in various surveys. This scale was modified for the current study. For the scale used in this study, the term Facebook was replaced with Social Media and the questions were made relevant to the workplace context. Inputs were also taken from Moqbel (2012) who had also modified the Facebook Intensity scale to include social networking site use at workplace. The scale consisted of a total of 6 items. The sample statements were, At work, my social media sites account/s are/is a part of my everyday activity, At work, I am proud to tell people I m on social media, and At work, I feel out of touch when I haven t logged onto social media sites for a while. The score ranged from 6 to DATA ANALYSIS The survey was conducted via invitation to a Webbased questionnaire created on Google Docs. The online survey did not allow blank responses; therefore missing data did not exist. Out of the 750 s sent, a total of 453 responded. 15 respondents mentioned that they do not use social media in the first question and hence they were not considered further. 438 completed responses were received resulting in a response rate of 58.4%. These were used for further analysis. A detailed breakup of the sample is presented in Table 1. Social Media Use Intensity Scale: Eliison et al. (2007) developed The Facebook Intensity scale in order to obtain Table 1. Distribution of Surveyed Employees in Indian IT Companies Respondent Category Respondents (in percentage) Access allowed at workplace to Yes 21.00% external social media sites No 45.89% For limited period of the day 33.11% Access to external social media No Do not have a smart phone 40.87% sites using smartphone at No Have a smart phone but do not 20.09% workplace access these sites from workplace Yes 39.04% Gender Male 63.01% Female 36.99% Age Group % % % 50 and above 1.83% Managerial Level Junior Level 68.04% Middle Level 26.03% Leadership Level 5.94% Highest Education Graduate (B.Sc., B.Com, B.A. etc.) 17.12% Qualification Engineer (B.E., B.Tech. B.Sc. etc.) 69.86% Post Graduate (M.S., M.Tech., M.B.A. etc.) 10.96%

3 13 Respondent Category Respondents (in percentage) Others 2.05% City of Residence Bangalore 22.83% Chennai 5.48% Hyderabad 24.20% Kolkata 5.48% Mumbai 9.82% NCR 16.67% Pune 11.19% Others 4.34% Research Problem 1: Whether social media use intensity varies with access to social media at workplace? critical F value at 0.05 alpha level with 2 and 435 degrees of freedom. More specifically, these results suggest that employees who differ in the access to social media at workplace, differ in their social media usage intensity. In other words, employees with limited access to social media have the highest usage intensity, followed by employees who have no access, whereas employees with social media access at workplace have the least social media usage intensity score. Research Problem 2: Whether social media use intensity varies with availability of smart phones with employees? Fig 1. Distribution of Respondents Mean SMU scores by level of access to Social Media at Workplace Respondents with access to social media for a limited period of the day showed the highest mean social media usage (SMU) score (36.02) followed respondents who did not have access to social media at workplace (34.59). Respondents who had access to social media at workplace had the least mean social media usage score at (Fig 1). social media usage intensity among the IT employees who differ in social media access at the workplace. Table 2. Summary of One-way ANOVA for Social Media Use Intensity Score by Level of Access at Workplace Between: 4, , Within: 21, Total: 26, usage scores of employees who differed in their access to social media at the workplace (F(2,435)=49.051, p=0.05) (Table 2). The obtained F ratio , is greater than Fig 2. Distribution of Respondents Mean SMU scores by Usage of Smartphone to Access Social Media at Workplace Social Media Usage mean value was the lowest (27.57) among the respondent category that had a smartphone with the capability to access social media but did not prefer to use it in workplace. This was followed by the respondents who had no smartphone and their social media usage mean score was The highest social media usage intensity mean score at was for the category of respondents who had a smartphone and used it to access social media at workplace (Fig 2). social media usage intensity among IT employees who differed in their usage of smartphone to access social media at workplace.

4 14 Table 3. Summary of One-way ANOVA for Social Media Use Intensity Score by Usage of Smartphone to Access Social Media at Workplace Between: 4, , Within: 21, Total: 26, There were significant differences in the SMU intensity scores of employees who differed in their usage of smartphones to access social media at workplace (F(2,435)=44.409, p=0.05) (Table 3). The obtained F ratio , is greater than critical F value at 0.05 alpha level with 2 and 435 degrees of freedom. More specifically, these results suggest that employees who differ in their usage of smartphones to access social media at workplace truly differ in their social media usage intensity. In other words, employees who have smartphones and use it as well for social media access have the highest SMU scores, followed by those employees who do not have smartphones. The least SMU score is of group of those employees who have a smartphone but do not use it to access social media. Research Problem 3: Whether social media use intensity varies between two employee gender groups? usage intensity scores of male (M=34.598, SD=6.629) and female (M=31.636, SD=9.147) IT employees; t(436)=3.909, p=0.05 (Table 4). The obtained t-value 3.909, is greater than the critical t-value at 0.05 alpha level with 436 degrees of freedom. More specifically, these results suggest that male and female IT employees actually differ in their social media usage intensity. In other words, social media usage intensity is greater in male employees than in their female counterparts. Research Problem 4: Whether social media use intensity varies among employees of different age groups? Fig 4. Distribution of Respondents Mean SMU scores by their Age Group Highest mean social media usage score was for the respondents in the age group of years. This was followed by the respondents of the age group of years who had a mean SMU score of years age group showed a mean SMU score of followed by the lowest mean SMU score of for respondents who were older than 50 years (Fig 4). Fig 3. Distribution of Respondents Mean SMU scores by their Gender Male respondents had a higher mean social media usage score of in comparison to for the female respondents (Fig 3). An independent-samples t-test was conducted to compare the social media usage intensity score between male and female IT employees. Table 4. Group Statistics for Social Media Usage Intensity Score by Gender N Mean SD SEM t Male Female social media usage intensity among IT employees of various age groups. Table 5. Summary of One-way ANOVA for Social Media Use Intensity Score by Age Group Between: 4, , Within: 22, Total: 26, usage intensity scores of employees of different age groups (F(3,434)=26.062, p=0.05) (Table 5). The obtained F ratio is greater than critical F value at 0.05 alpha level with 3 and 434 degrees of freedom. More specifically, these results suggest that

5 15 employees of different age groups truly differ in their social media usage intensity. In other words, employees belonging to the age group of years have the highest SMU intensity, followed by employees belonging to the age group of years, and then by employees belonging to the age group of years. The lowest social media usage intensity is of the employees who are more than 50 years old. the highest social media usage intensity is junior level employees. Research Problem 6: Whether social media use intensity varies among employees with different educational levels? Research Problem 5: Whether social media use intensity among employees at different managerial levels? Fig 6. Distribution of Respondents Mean SMU scores by their Highest Educational Qualification Fig 5. Distribution of Respondents Mean SMU scores by their Managerial Level At the top of the scale with a mean social media usage score of were the respondents who were at the junior levels in their organisations. They were followed by the middle level respondents who had a mean SMU score of Senior level respondents had the lowest mean social media usage score at (Fig 5). social media usage intensity among the IT employees at various managerial levels i.e. Junior Level, Middle Level, and Senior Level employees. Table 6. Summary of One-way ANOVA for Social Media Use Intensity Score by Managerial Level Between: 7, , Within: 18, Total: 26, usage intensity scores of employees of different managerial levels (F(2,435)=93.440, p=0.05) (Table 6). The obtained F ratio , is greater than critical F- ratio at 0.05 alpha level with 2 and 435 degrees of freedom. More specifically, these results suggest that employees at different managerial levels truly differ in their social media usage intesity. In other words, senior level employees have the least social media usage intensity, followed by middle level employees. However, Respondents with the highest qualification as an engineering degree had the highest mean SMU score at This was followed by a mean SMU score of for the respondent category having the highest qualification as a Post graduate degree. Graduates had a mean SMU score of followed by respondents having other qualifications as their highest education who had a mean SMU score of (Fig 6). social media usage intensity among the IT employees of different educational qualifications. Table 7. Summary of One-way ANOVA for Social Media Use Intensity Score by Highest Educational Level Between: Within: 26, Total: 26, There were no significant differences in the social media usage intensity scores of employees with different highest educational qualifications (F(3,434)=1.587, p=0.05) (Table 7). The obtained F ratio 1.587, is lesser than critical F- ratio at 0.05 alpha level with 3 and 434 degrees of freedom. More specifically, these results suggest that employees with different highest educational qualifications do not truly differ in their social media usage intesity.

6 16 Research Problem 7: Whether social media use intensity varies among employees from different cities? evidence suggests that employees who have limited access to social media have the highest usage intensity, followed by employees who have no access, whereas employees with social media access at workplace have the least social media usage intensity score. This outcome suggests that deprivation of access can instill more desire to use social media. As can be seen, the Social Media Usage intensity is least in people who have full-time access to it. It can also be inferred that employees who are given access to social media for a limited period during the day perceive that duration as free time meant to be used only for accessing social media. Fig 7. Distribution of Respondents Mean SMU scores by their City of Residence Respondents from NCR had the highest mean SMU score of followed closely by residents of Hyderabad who had a score of Mean social media usage intensity in Pune was which was higher than that in Bangalore (33.36). This was followed by Chennai (33.04). Mumbai (30.86) and Others (30.47) had the lowest mean SMU scores in the respondent sample (Fig 7). social media usage intensity among the IT employees from different cities. Table 8. Summary of One-way ANOVA for Social Media Use Intensity Score by City of Residence Between: Within: 25, Total: 26, There were no significant differences in the social media usage intensity scores of employees with different educational qualifications (F(7,430)=1.793, p=0.05) (Table 8). The obtained F ratio 1.793, is lesser than critical F- ratio at 0.05 alpha level with 7 and 430 degrees of freedom. More specifically, these results suggest that employees from different cities do not truly differ in their social media usage intesity. 5. RESULTS AND DISCUSSION Findings and Discussion 1: A one-way ANOVA test was among the IT employees who differ in social media access at the workplace; F(2,435)=49.051, p=0.05. One-way ANOVA indicated a statistically significant difference in the social media usage scores of employees who differed in their access to social media at the workplace. Thus, the Findings and Discussion 2: A one-way ANOVA test was among IT employees who differed in their usage of smartphone to access social media at workplace; F(2,435)=44.409, p=0.05. One-way ANOVA indicated a statistically significant difference in the social media usage scores of employees who differed in their usage of smartphones to access social media at workplace. Thus, the evidence suggests that employees who have smartphones and use it as well for social media access have the highest SMU scores, followed by those employees who do not have smartphones. The least SMU score is of group of those employees who have a smartphone but do not use it to access social media. The findings suggest that most of the people who buy smartphones use it to access social media. This is something that they do at the workplace as well thereby having very high social media usage intensity. On the other hand, there are some people who do have smartphones and still do not use social media at workplace. These are mostly people who also have access to social media at workplace and have low social media usage intensity. Another reason for this category to not use smartphone for social media access is that they might not be aware of all the features of smartphones or have lesser inclination to connect on social media in general. Findings and Discussion 3: An independent-samples t- test was conducted to compare the social media usage intensity between male and female IT employees; t(436)=3.909, p=0.05. The t-test indicated a statistically significant difference in the social media usage intensity of male and female IT employees. Thus, the evidence suggests that social media usage intensity is greater for male employees than for their female counterparts. The social media usage intensity being high in case of males possibly is linked to the fact that this demographic group iskeener to try out various technology platforms as well as emerging trends. Women on the other hand might be more inclined to connect face-to-face or by using other channels such as , telephone etc. Further research can

7 17 be carried out to determine the reason for this variance as it cannot be clearly explained with the current data points. Findings and Discussion 4: A one-way ANOVA test was among IT employees of different age groups; F(3,434)=26.062, p=0.05. One-way ANOVA indicated a statistically significant difference in the social media usage scores of employees of different age groups. Thus, the evidence suggests that employees belonging to the age group of years have the highest SMU intensity, followed by employees belonging to the age group of years, and then by employees belonging to the age group of years. The lowest social media usage intensity is of the employees who are more than 50 years old. The difference can be explained by the fact that younger generation has higher awareness level about social media as it is a recent phenomenon and a majority of their social circle also happens to be active on this platform. On the other hand, for older people the connect with social media is less as they attribute lesser importance to this medium given that a limited set of their social circle is active on social media. Findings and Discussion 5: A one-way ANOVA test was among IT employees of different managerial levels; F(2,435)=93.440, p=0.05. One-way ANOVA indicated a statistically significant difference in the social media usage scores of employees of different managerial levels. Thus, the evidence suggests that senior level employees have the least social media usage intensity, followed by middle level employees. However, the highest social media usage intensity is junior level employees. This can possibly be explained by the argument that social media usage intensity is proportional to age which in turn is proportional to the managerial level of employees. Junior level employees possibly have lower level of responsibility and thereby have more time to connect in addition to the fact that they have a bigger social circle which is present on this medium. Senior people tend to have more personal and professional responsibilities thereby showing lesser intensity of usage of social media. Findings and Discussion 6: A one-way ANOVA test was among IT employees of with different highest educational qualifications; F(3,434)=1.587, p=0.05. One-way ANOVA did not indicate a statistically significant difference in the social media usage scores of employees of different highest educational qualification. Thus, the evidence suggests that employees with different highest educational qualifications do not differ in their social media usage intensity. Social media usage as such does not seem to have a link to education level and rightly so. The initiation to this platform can happen at any time for anyone who has access to the internet/smartphones and thereby not linked to the education level. The only possibility of the linkage could have been due to the better accessibility to internet and higher awareness at the educational institutes. But as the research was focused on the usage intensity at workplace, there was no evidence of any impact of education level in this case. Findings and Discussion 7: A one-way ANOVA test was among IT employees of different cities of residence; F(7,430)=1.793, p=0.05. One-way ANOVA did not indicate a statistically significant difference in the social media usage scores of employees of different cities of residence. Thus, the evidence suggests that employees from different cities do not differ in their social media usage intensity. The accessibility and awareness of internet and social media is similar across all cities because of which the location of the participants does not have any impact on their social media usage intensity. 6. CONCLUSION The results indicate that usage of social media vary for some of the employee groups. Organizations need to realize that with the advent of technology and increased awareness of employees, social media access at workplace will also increase. Thus, companies will have to design their social media guidelines and policies so that they are able to leverage social media as a medium that promotes self-learning and awareness of emerging trends across the globe. It can also help in promoting the organizational image as a sought after workplace.. REFERENCES [1] Boyd, D.M., and Ellison, N.B. (2007). Social network sites: Definition, history, and scholarship. Journal of Computer-Mediated Communication, 13, [2] Ellison, N. B., Steinfield, C., & Lampe, C. (2007). The benefits of Facebook friends: Social capital and college students' use of online social network sites. Journal of Computer-Mediated Communication, 12(4), [3] Moqbel, M. (2012). The Effect of the Use of Social Networking Sites in the Workplace on Job Performance. PhD Dissertation. Texas A&M International University. [4] Nielsenwire (2011). Indians Now Spend More Time on Social Media Sites than on Personal .

A STUDY ON THE INFLUENCE OF SOCIAL NETWORKING SITES ON THE INTERPERSONAL RELATIONSHIPS OF COLLEGE STUDENTS IN CHENNAI AND COIMBATORE CITIES OF INDIA

A STUDY ON THE INFLUENCE OF SOCIAL NETWORKING SITES ON THE INTERPERSONAL RELATIONSHIPS OF COLLEGE STUDENTS IN CHENNAI AND COIMBATORE CITIES OF INDIA A STUDY ON THE INFLUENCE OF SOCIAL NETWORKING SITES ON THE INTERPERSONAL RELATIONSHIPS OF COLLEGE STUDENTS IN CHENNAI AND COIMBATORE CITIES OF INDIA *PurinatYamakanith, Research scholar, School of Commerce,

More information

THE EXPERIENCES OF DEAF AND HARD OF HEARING PEOPLE ON SOCIAL NETWORKING SITES Ines Kožuh 1, Manfred Hintermair 2, Matjaž Debevc 1

THE EXPERIENCES OF DEAF AND HARD OF HEARING PEOPLE ON SOCIAL NETWORKING SITES Ines Kožuh 1, Manfred Hintermair 2, Matjaž Debevc 1 THE EXPERIENCES OF DEAF AND HARD OF HEARING PEOPLE ON SOCIAL NETWORKING SITES Ines Kožuh 1, Manfred Hintermair 2, Matjaž Debevc 1 1 University of Maribor, Maribor, Slovenia 2 University of Education Heidelberg,

More information

Use of Social Networking Sites at Workplace in Bangladesh: Employees Perspective

Use of Social Networking Sites at Workplace in Bangladesh: Employees Perspective Global Disclosure of Economics and Business, Volume 4, No 2/2015 ISSN 2305-9168(p); 2307-9592(e)/ Prefix 10.18034 Use of Social Networking Sites at Workplace in Bangladesh: Employees Perspective Tabassum

More information

The Effectiveness of Online Advertising: Consumer s Perceptions of Ads on Facebook, Twitter and YouTube

The Effectiveness of Online Advertising: Consumer s Perceptions of Ads on Facebook, Twitter and YouTube The Effectiveness of Online Advertising: Consumer s Perceptions of Ads on Facebook, Twitter and YouTube Bohdan Pikas Niagara University Gabi Sorrentino Niagara University The growth of Internet usage has

More information

EFFECTIVENESS OF CUSTOMER RELATIONSHIP MANAGEMENT PRACTICES IN STAR HOTELS IN KARNATAKA

EFFECTIVENESS OF CUSTOMER RELATIONSHIP MANAGEMENT PRACTICES IN STAR HOTELS IN KARNATAKA EFFECTIVENESS OF CUSTOMER RELATIONSHIP MANAGEMENT PRACTICES IN STAR HOTELS IN KARNATAKA Dr.Ashoka.M.L, Faculty, Department of Post-Graduate Studies and Research in Commerce, University of Mysore, Manasagangotri,

More information

EFL LEARNERS PERCEPTIONS OF USING LMS

EFL LEARNERS PERCEPTIONS OF USING LMS EFL LEARNERS PERCEPTIONS OF USING LMS Assist. Prof. Napaporn Srichanyachon Language Institute, Bangkok University gaynapaporn@hotmail.com ABSTRACT The purpose of this study is to present the views, attitudes,

More information

SOCIAL MEDIA IN THAI WORKPLACE

SOCIAL MEDIA IN THAI WORKPLACE SOCIAL MEDIA IN THAI WORKPLACE Arpa Jirakoonsombat Kamonwan Monkanphai Laliphat Wongchinsri Nattacha Juengwattanasirikool Phisonlaya Kasemkolsonsri Nattharika Rittippant School of Management Technology,

More information

THE BARRIERS AND NEEDS OF ONLINE LEARNERS

THE BARRIERS AND NEEDS OF ONLINE LEARNERS Turkish Online Journal of Distance Education-TOJDE July 2014 ISSN 1302-6488 Volume: 15 Number: 3 Article 5 THE BARRIERS AND NEEDS OF ONLINE LEARNERS ABSTRACT Asst. Prof. Napaporn SRICHANYACHON Language

More information

Overexposure in Social Networking Sites

Overexposure in Social Networking Sites Overexposure in Social Networking Sites AUTHORS: Weng Marc Lim, School of Business, Monash University Ding Hooi Ting, School of Business, Monash University Melani Puspitasari, School of Business, Monash

More information

International Journal of Management, Innovation & Entrepreneurial Research Vol 1 (1), April 2015, Pg 10-14

International Journal of Management, Innovation & Entrepreneurial Research Vol 1 (1), April 2015, Pg 10-14 IMPACT OF DEMOGRAPHIC VARIABLES ON PURCHASE OF E-INSURANCE IN URBAN AREAS IN INDIA Dr. Syed Shahid Mazhar, Dr. Anisur Rehman and Mr. Shahab Ud Din Assistant Professor, Integral University, Department Of

More information

Social Media use by Purchasing Professionals

Social Media use by Purchasing Professionals Final Report Social Media use by Purchasing Professionals Results of a websurvey amongst NEVI members 2011 Prof dr Frank Rozemeijer Dr. Lieven Quintens Konstantin Kinast MSc Maastricht University School

More information

THE INFLUENCE OF SOCIAL NETWORKING SITES ON STUDENTS ACADEMIC PERFORMANCE IN MALAYSIA

THE INFLUENCE OF SOCIAL NETWORKING SITES ON STUDENTS ACADEMIC PERFORMANCE IN MALAYSIA International Journal of Electronic Commerce Studies Vol.5, No.2, pp.247-254, 2014 doi: 10.7903/ijecs.1114 THE INFLUENCE OF SOCIAL NETWORKING SITES ON STUDENTS ACADEMIC PERFORMANCE IN MALAYSIA Adam Mahamat

More information

A study on customer satisfaction towards smart phone users

A study on customer satisfaction towards smart phone users 2015; 1(10): 270-274 ISSN Print: 2394-7500 ISSN Online: 2394-5869 Impact Factor: 5.2 IJAR 2015; 1(10): 270-274 www.allresearchjournal.com Received: 17-07-2015 Accepted: 18-08-2015 Dr. M.Ragupathi Assistant

More information

Integrated Study on Service Fees

Integrated Study on Service Fees Integrated Study on Service Fees Nearly seven out of ten bank customers and credit union members are likely to use the services we examined. The importance of these services to the majority of current

More information

COMPARISONS OF CUSTOMER LOYALTY: PUBLIC & PRIVATE INSURANCE COMPANIES.

COMPARISONS OF CUSTOMER LOYALTY: PUBLIC & PRIVATE INSURANCE COMPANIES. 277 CHAPTER VI COMPARISONS OF CUSTOMER LOYALTY: PUBLIC & PRIVATE INSURANCE COMPANIES. This chapter contains a full discussion of customer loyalty comparisons between private and public insurance companies

More information

IMPACT OF TRUST, PRIVACY AND SECURITY IN FACEBOOK INFORMATION SHARING

IMPACT OF TRUST, PRIVACY AND SECURITY IN FACEBOOK INFORMATION SHARING IMPACT OF TRUST, PRIVACY AND SECURITY IN FACEBOOK INFORMATION SHARING 1 JithiKrishna P P, 2 Suresh Kumar R, 3 Sreejesh V K 1 Mtech Computer Science and Security LBS College of Engineering Kasaragod, Kerala

More information

Use of Social Networking Sites (SNSs): A study of Maharishi Dayanand University, Rohtak, India

Use of Social Networking Sites (SNSs): A study of Maharishi Dayanand University, Rohtak, India University of Nebraska - Lincoln DigitalCommons@University of Nebraska - Lincoln Library Philosophy and Practice (e-journal) Libraries at University of Nebraska-Lincoln 10-7-2013 Use of Social Networking

More information

Asian Research Journal of Business Management

Asian Research Journal of Business Management Asian Research Journal of Business Management FACTORS INFLUENCING ONLINE TRADING ADOPTION: A STUDY ON INVESTORS ATTITUDE IN GREATER VISAKHAPATNAM CITY Dr. Krishna Mohan Vaddadi 1 & Merugu Pratima 2 * 1

More information

Age Factor in Business Education Students Use of Social Networking Sites in Tertiary Institutions in Anambra State, Nigeria

Age Factor in Business Education Students Use of Social Networking Sites in Tertiary Institutions in Anambra State, Nigeria Age Factor in Business Education Students Use of Social Networking Sites in Tertiary Institutions in Anambra State, Nigeria Ementa, Christiana Ngozi 1 & Ile, Chika Madu 1 1 Department of Vocational Education,

More information

Antecedence for Valuable MBA Projects: A Case Study of Graduate School of Business, Universiti Sains Malaysia

Antecedence for Valuable MBA Projects: A Case Study of Graduate School of Business, Universiti Sains Malaysia Antecedence for Valuable MBA Projects: A Case Study of Graduate School of Business, Universiti Sains Malaysia Rajendran Muthuveloo Graduate School of Business, Universiti Sains Malaysia, Penang, Malaysia

More information

RECRUITERS PRIORITIES IN PLACING MBA FRESHER: AN EMPIRICAL ANALYSIS

RECRUITERS PRIORITIES IN PLACING MBA FRESHER: AN EMPIRICAL ANALYSIS RECRUITERS PRIORITIES IN PLACING MBA FRESHER: AN EMPIRICAL ANALYSIS Miss Sangeeta Mohanty Assistant Professor, Academy of Business Administration, Angaragadia, Balasore, Orissa, India ABSTRACT Recruitment

More information

Title of paper: ROLE OF SOCIAL MEDIA MARKETING IN AUTOMOBILE SECTOR

Title of paper: ROLE OF SOCIAL MEDIA MARKETING IN AUTOMOBILE SECTOR Title of paper: ROLE OF SOCIAL MEDIA MARKETING IN AUTOMOBILE SECTOR Authors: 1. Prof. Priyanka Shah Asst. Prof. Shri Chimanbhai Patel Institute of Management & Research 2. Prof. Anu Gupta Asst. Prof. Shri

More information

A STUDY ON CONSUMER BEHAVIOUR TOWARDS ONLINE SHOPPING IN COIMBATORE DISTRICT

A STUDY ON CONSUMER BEHAVIOUR TOWARDS ONLINE SHOPPING IN COIMBATORE DISTRICT IMPACT: International Journal of Research in Business Management (IMPACT: IJRBM) ISSN(E): 2321-886X; ISSN(P): 2347-4572 Vol. 3, Issue 7, Jul 2015, 51-62 Impact Journals A STUDY ON CONSUMER BEHAVIOUR TOWARDS

More information

Pondicherry University 605014 India- Abstract

Pondicherry University 605014 India- Abstract International Journal of Management and International Business Studies. ISSN 2277-3177 Volume 4, Number 3 (2014), pp. 309-316 Research India Publications http://www.ripublication.com Management Information

More information

The Technology Acceptance Model with Online Learning for the Principals in Elementary Schools and Junior High Schools

The Technology Acceptance Model with Online Learning for the Principals in Elementary Schools and Junior High Schools The Technology Acceptance Model with Online Learning for the Principals in Elementary Schools and Junior High Schools RONG-JYUE FANG 1, HUA- LIN TSAI 2, CHI -JEN LEE 3, CHUN-WEI LU 4 1,2 Department of

More information

Impact of ICT on Teacher Engagement in Select Higher Educational Institutions in India

Impact of ICT on Teacher Engagement in Select Higher Educational Institutions in India Impact of ICT on Teacher Engagement in Select Higher Educational Institutions in India Bushra S P Singh 1, Dr. Sanjay Kaushik 2 1 Research Scholar, University Business School, Arts Block 3, Panjab University,

More information

Chapter VIII Customers Perception Regarding Health Insurance

Chapter VIII Customers Perception Regarding Health Insurance Chapter VIII Customers Perception Regarding Health Insurance This chapter deals with the analysis of customers perception regarding health insurance and involves its examination at series of stages i.e.

More information

Effects of Social Networks on Social Life of Undergraduate Students

Effects of Social Networks on Social Life of Undergraduate Students 4 Effects of Social Networks on Social Life of Undergraduate Students Cenk AKBIYIK Erciyes University Faculty of Education, Kayseri Turkey cenkakbiyik@gmail.com Abstract The aim of the study is to determine

More information

A Comparison of E-Learning and Traditional Learning: Experimental Approach

A Comparison of E-Learning and Traditional Learning: Experimental Approach A Comparison of E-Learning and Traditional Learning: Experimental Approach Asst.Prof., Dr. Wanwipa Titthasiri, : Department of Computer Science : Faculty of Information Technology, Rangsit University :

More information

Influence of Demographic Factors on Customers Perceptions towards CRM Practices among Banks

Influence of Demographic Factors on Customers Perceptions towards CRM Practices among Banks Influence of Demographic Factors on Customers Perceptions towards CRM Practices among Banks Zuliana Zulkifli, *Izah Mohd Tahir Faculty of Business Management and Accountancy, University Sultan Zainal Abidin,

More information

Digital Advertising and Accelerated Customer Service Strategies

Digital Advertising and Accelerated Customer Service Strategies perspective Digital Advertising and Accelerated Customer Service Strategies Karthik Ramachandran, Madhula Sathyamoorthy Abstract Digital advertising is an essential component of organizations marketing

More information

CUSTOMER PERCEPTION AND RESPONSE TOWARDS ONLINE MARKETING IN CHENNAI CITY

CUSTOMER PERCEPTION AND RESPONSE TOWARDS ONLINE MARKETING IN CHENNAI CITY CUSTOMER PERCEPTION AND RESPONSE TOWARDS ONLINE MARKETING IN CHENNAI CITY Dr. K. KRISHNAMURTHY Assistant Professor, Research Supervisor, P.G & Research Dept of Commerce, Rajeswari Vedachalam Government

More information

Exploring People in Social Networking Sites: A Comprehensive Analysis of Social Networking Sites

Exploring People in Social Networking Sites: A Comprehensive Analysis of Social Networking Sites Exploring People in Social Networking Sites: A Comprehensive Analysis of Social Networking Sites Abstract Saleh Albelwi Ph.D Candidate in Computer Science School of Engineering University of Bridgeport

More information

A Comparison of Training & Scoring in Distributed & Regional Contexts Writing

A Comparison of Training & Scoring in Distributed & Regional Contexts Writing A Comparison of Training & Scoring in Distributed & Regional Contexts Writing Edward W. Wolfe Staci Matthews Daisy Vickers Pearson July 2009 Abstract This study examined the influence of rater training

More information

Comparing Ethical Attitudes of Expatriates working in UAE. K.S. Sujit. Institute of Management Technology, Dubai Email: kssujit@gmail.com.

Comparing Ethical Attitudes of Expatriates working in UAE. K.S. Sujit. Institute of Management Technology, Dubai Email: kssujit@gmail.com. Comparing Ethical Attitudes of Expatriates working in UAE K.S. Sujit Institute of Management Technology, Dubai Email: kssujit@gmail.com Abstract UAE is a multi cultural country with 80% of the population

More information

Facebook Use on Campus: A Social Capital Perspective on Social Network Sites

Facebook Use on Campus: A Social Capital Perspective on Social Network Sites Facebook Use on Campus: A Social Capital Perspective on Social Network Sites Nicole Ellison, PhD Dept. of Telecommunication, Information Studies, and Media Michigan State University Overview Social network

More information

Policyholder s Satisfaction of Private Life Insurance Companies With Reference To Tirupur District, Tamilnadu

Policyholder s Satisfaction of Private Life Insurance Companies With Reference To Tirupur District, Tamilnadu International Journal of Computational Engineering Research Vol, 03 Issue, 9 Policyholder s Satisfaction of Private Life Insurance Companies With Reference To Tirupur District, Tamilnadu Dr.N.Kathirvel*

More information

Global Gender Pay Gap Survey. United States, Canada, United Kingdom, France, Germany, The Netherlands, Switzerland

Global Gender Pay Gap Survey. United States, Canada, United Kingdom, France, Germany, The Netherlands, Switzerland Global Gender Pay Gap Survey United States,, United Kingdom,,, The, Overview There has been much discussion of late related to the pay gap between men and women. The World Economic Forum finds that, while

More information

Motivators for Obtaining Advanced Degrees in Today s Society. Caroline Mulhall and Cassandra Rehmel. Hanover College

Motivators for Obtaining Advanced Degrees in Today s Society. Caroline Mulhall and Cassandra Rehmel. Hanover College Motivators for Obtaining Advanced Degrees in Today s Society Caroline Mulhall and Cassandra Rehmel Hanover College 2 Abstract 2 Graduate school involves a significant commitment of time and money and often

More information

Chapter Introduction

Chapter Introduction Chapter 4 Statistical analysis and interpretation of data 4.1 Introduction The previous chapter presented the methodology adopted for the present investigation, while this chapter presents the statistical

More information

JANUARY 2013 VOL 4, NO 9 AN INVESTIGATION ON ADOPTION OF LEAN PRODUCTION PRINCIPLES IN KITCHENWARE MANUFACTURING INDUSTRIES.

JANUARY 2013 VOL 4, NO 9 AN INVESTIGATION ON ADOPTION OF LEAN PRODUCTION PRINCIPLES IN KITCHENWARE MANUFACTURING INDUSTRIES. INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS VOL 4, NO 9 AN INVESTIGATION ON ADOPTION OF LEAN PRODUCTION PRINCIPLES IN KITCHENWARE MANUFACTURING INDUSTRIES. ABSTRACT Mrs.G.S.Subashini

More information

in Switzerland. 1 The total values reported in the tables and

in Switzerland. 1 The total values reported in the tables and 1 in Switzerland. Recruiting is increasingly social and Adecco wants to know how it evolves. An international survey, that involved over 17.000 candidates and 1.502 Human Resources managers between March

More information

USEFULNESS AND BENEFITS OF E-BANKING / INTERNET BANKING SERVICES

USEFULNESS AND BENEFITS OF E-BANKING / INTERNET BANKING SERVICES CHAPTER 6 USEFULNESS AND BENEFITS OF E-BANKING / INTERNET BANKING SERVICES 6.1 Introduction In the previous two chapters, bank customers adoption of e-banking / internet banking services and functional

More information

GENERATION Y EXPECTATIONS OF QUALITY IN MASTER OF BUSINESS ADMINISTRATION PROGRAMS. for the. Christian Business Faculty Association.

GENERATION Y EXPECTATIONS OF QUALITY IN MASTER OF BUSINESS ADMINISTRATION PROGRAMS. for the. Christian Business Faculty Association. GENERATION Y EXPECTATIONS OF QUALITY IN MASTER OF BUSINESS ADMINISTRATION PROGRAMS for the Christian Business Faculty Association 2006 Conference by Vicken A. Bezjian, DBA Adjunct Professor, Center for

More information

THE INTERNATIONAL JOURNAL OF BUSINESS & MANAGEMENT

THE INTERNATIONAL JOURNAL OF BUSINESS & MANAGEMENT THE INTERNATIONAL JOURNAL OF BUSINESS & MANAGEMENT Management Education and Entrepreneurial Skill Set A Study among MBA Students of Bangalore J. Krithika Research Scholar, R&D Centre, Bharathiar University,

More information

Satisfaction Toward on Agricultural Extension by Social Media of Phokaruna Co., Ltd. in Chiang Mai Province

Satisfaction Toward on Agricultural Extension by Social Media of Phokaruna Co., Ltd. in Chiang Mai Province Journal of Agricultural Technology 2015 Vol. 11(5):1033-1046 Available online http://www.ijat-aatsea.com ISSN 1686-9141 Satisfaction Toward on Agricultural Extension by Social Media of Phokaruna Co., Ltd.

More information

Employability of Graduates in Sport

Employability of Graduates in Sport Employability of Graduates in Sport Needs Analysis (Work Package 2) Executive Summary University of Gloucestershire June, 2014 Copyright, University of Gloucestershire (2014). Acknowledgements We are extremely

More information

THE CHALLENGES OF BUSINESS OWNERSHIP: A COMPARISON OF MINORITY AND NON-MINORITY WOMEN BUSINESS OWNERS

THE CHALLENGES OF BUSINESS OWNERSHIP: A COMPARISON OF MINORITY AND NON-MINORITY WOMEN BUSINESS OWNERS THE CHALLENGES OF BUSINESS OWNERSHIP: A COMPARISON OF MINORITY AND NON-MINORITY WOMEN BUSINESS OWNERS Cheryl L. Adkins, adkinscl@longwood.edu, Longwood University, Farmville, VA 23909 Sally W. Gilfillan,

More information

NRMERA 2011 Distinguished Paper. Instructors Perceptions of Community and Engagement in Online Courses

NRMERA 2011 Distinguished Paper. Instructors Perceptions of Community and Engagement in Online Courses Kennedy, A., Young, S., & Bruce, M. A. (2012). Instructors perceptions of community and engagement in online courses. The Researcher, 24(2), 74-81. NRMERA 2011 Distinguished Paper Instructors Perceptions

More information

Tarleton State University 2015

Tarleton State University 2015 REPORT ID: 713 Introduction & Survey Framework... 1 Organization Profile & Survey Administration... 2 Overall Score & Participation... 3 Construct Analysis... 4 Areas of Strength... 5 Areas of Concern...

More information

ASIAN JOURNAL OF MANAGEMENT RESEARCH Online Open Access publishing platform for Management Research

ASIAN JOURNAL OF MANAGEMENT RESEARCH Online Open Access publishing platform for Management Research Online Open Access publishing platform for Management Research Copyright by the authors Licensee IPA Under Creative Commons license 3.0 Research Article ISSN 2229 3795 Indian life insurance industry changing

More information

The University of Texas at Austin

The University of Texas at Austin REPORT ID: 721 Introduction & Survey Framework... 1 Organization Profile & Survey Administration... 2 Overall Score & Participation... 3 Construct Analysis... 4 Areas of Strength... 5 Areas of Concern...

More information

A CASE STUDY COMPARISON BETWEEN WEB-BASED AND TRADITIONAL GRADUATE LEVEL ACADEMIC LEADERSHIP INSTRUCTION

A CASE STUDY COMPARISON BETWEEN WEB-BASED AND TRADITIONAL GRADUATE LEVEL ACADEMIC LEADERSHIP INSTRUCTION A CASE STUDY COMPARISON BETWEEN WEB-BASED AND TRADITIONAL GRADUATE LEVEL ACADEMIC LEADERSHIP INSTRUCTION Shari Koch, Instructional Designer imedia.it Christine D. Townsend, Professor and Head Kim E. Dooley,

More information

Potentiality of Online Sales and Customer Relationships

Potentiality of Online Sales and Customer Relationships Potentiality of Online Sales and Customer Relationships P. Raja, R. Arasu, and Mujeebur Salahudeen Abstract Today Internet is not only a networking media, but also as a means of transaction for consumers

More information

Making the Connection

Making the Connection Making the Connection How Facebook is changing the supervisory relationship Strategy Wins. Making the Connection How Facebook is changing the supervisory relationship Like the telephone, fax machine and

More information

Running Head: SOCIAL MEDIA RECRUITMENT: GETTING GENERATION Y S ATTENTION. Social Media Recruitment: Getting Generation Y s Attention.

Running Head: SOCIAL MEDIA RECRUITMENT: GETTING GENERATION Y S ATTENTION. Social Media Recruitment: Getting Generation Y s Attention. Social Media Recruitment: Getting Generation Y s Attention Andrew Nixon Mihai Ciuca Adam Venditti Hailey Desormeaux Kayla Dynan University of Guelph SOCIAL MEDIA RECRUITMENT: GETTING GENERATION Y S ABSTRACT

More information

A STUDY ON IMPACT OF JOB ENRICHMENT PRACTICES TOWARDS EMPLOYEE SATISFACTION AT HDFC STANDARD LIFE INSURANCE

A STUDY ON IMPACT OF JOB ENRICHMENT PRACTICES TOWARDS EMPLOYEE SATISFACTION AT HDFC STANDARD LIFE INSURANCE A STUDY ON IMPACT OF JOB ENRICHMENT PRACTICES TOWARDS EMPLOYEE Shilpa R* A. Asif Ali* N. Sathyanarayana* Roopa Rani * SATISFACTION AT HDFC STANDARD LIFE INSURANCE Abstract: In today s dynamic world organizations

More information

Abstract. Introduction

Abstract. Introduction TURIZAM Volume 13 Issue 1, 51-56 (2009) Facebook as a Means of Promotion of Tourist Agencies Specialized for Youth Travel in Croatia and Serbia Iva Slivar* Received: May 2009 Accepted: August 2009 Abstract

More information

Organizational Commitment among Public and Private School Teachers

Organizational Commitment among Public and Private School Teachers The International Journal of Indian Psychology ISSN 2348-5396 (e) ISSN: 2349-3429 (p) Volume 2, Issue 3, Paper ID: B00381V2I32015 http://www.ijip.in April to June 2015 ABSTRACT: Organizational Commitment

More information

Our Lady of the Lake University

Our Lady of the Lake University Our Lady of the Lake University Executive Summary 2010 ID: 875 Executive Summary Table of Contents Introduction 1 Survey Framework & Administration 1 Organization Profile 2 Synthesis Score & Response Rates

More information

JOB SATISFACTION AMONG TEACHERS OF PRIVATE AND GOVERNMENT SCHOOL: A COMPARATIVE ANALYSIS

JOB SATISFACTION AMONG TEACHERS OF PRIVATE AND GOVERNMENT SCHOOL: A COMPARATIVE ANALYSIS JOB SATISFACTION AMONG TEACHERS OF PRIVATE AND GOVERNMENT SCHOOL: A COMPARATIVE ANALYSIS TILAK RAJ*; LALITA** *ASSOCIATE PROFESSOR, DEPARTMANT OF COMMERCE, M.D.U., ROHTAK **RESEARCH SCHOLAR, DEPARTMENT

More information

Department of Business Management, Islamic Azad University, Iran

Department of Business Management, Islamic Azad University, Iran Factors Influencing Online Purchase Books By Students and Lecturer of Qazvin University of Medical Sciences Maryam Jabbari Department of Business Management, Islamic Azad University, Iran Abstract The

More information

Total Quality Management in the Malaysian Automobile Industry

Total Quality Management in the Malaysian Automobile Industry Total Quality Management in the Malaysian Automobile Industry Ismah Osman Faculty of Business Management, Universiti Teknologi MARA 40450, Shah Alam, Selangor, Malaysia Tel: 60-3-554-4446 E-mail: ismah817@salam.uitm.edu.my

More information

CONTENTS. About the report 3. Methodology & survey demographics. Key findings. SECTION 1: Most-used online resources and devices

CONTENTS. About the report 3. Methodology & survey demographics. Key findings. SECTION 1: Most-used online resources and devices Published July 2014 Published July 2014 Contents CONTENTS About the report 3 Methodology & survey demographics 4 Key findings 5 SECTION 1: Most-used online resources and devices Online versus offline resources

More information

Towards the design of a decentralized support system for online learners (Proposal Feedback ID 493)

Towards the design of a decentralized support system for online learners (Proposal Feedback ID 493) Towards the design of a decentralized support system for online learners (Proposal Feedback ID 493) Olabisi Kuboni University of the West Indies, Trinidad and Tobago olabisi.kuboni@dec.uwi.edu INTRODUCTION

More information

Learners Perceptions toward the Web-based Distance Learning Activities/Assignments Portion of an Undergraduate Hybrid Instructional Model

Learners Perceptions toward the Web-based Distance Learning Activities/Assignments Portion of an Undergraduate Hybrid Instructional Model Journal of Information Technology Education Volume 2, 2003 Learners Perceptions toward the Web-based Distance Learning Activities/Assignments Portion of an Undergraduate Hybrid Instructional Model Alex

More information

Chi Square Analysis. When do we use chi square?

Chi Square Analysis. When do we use chi square? Chi Square Analysis When do we use chi square? More often than not in psychological research, we find ourselves collecting scores from participants. These data are usually continuous measures, and might

More information

SYNOPSIS OF THE THESIS ON A STUDY ON HUMAN RESOURCE MANAGEMENT IN BPO WITH SPECIAL REFERENCE TO HIGH EMPLOYEE ATTRITION

SYNOPSIS OF THE THESIS ON A STUDY ON HUMAN RESOURCE MANAGEMENT IN BPO WITH SPECIAL REFERENCE TO HIGH EMPLOYEE ATTRITION SYNOPSIS OF THE THESIS ON A STUDY ON HUMAN RESOURCE MANAGEMENT IN BPO WITH SPECIAL REFERENCE TO HIGH EMPLOYEE ATTRITION JAMES. M. J. Research Scholar Dr. U. Faisal Supervising Teacher INTRODUCTION The

More information

An Empirical Analysis on the Performance Factors of Software Firm

An Empirical Analysis on the Performance Factors of Software Firm , pp.121-132 http://dx.doi.org/10.14257/ijseia.2014.8.7,10 An Empirical Analysis on the Performance Factors of Software Firm Moon-Jong Choi, Jae-Won Song, Rock-Hyun Choi and Jae-Sung Choi #3-707, DGIST,

More information

CHAPTER 5: CONSUMERS ATTITUDE TOWARDS ONLINE MARKETING OF INDIAN RAILWAYS

CHAPTER 5: CONSUMERS ATTITUDE TOWARDS ONLINE MARKETING OF INDIAN RAILWAYS CHAPTER 5: CONSUMERS ATTITUDE TOWARDS ONLINE MARKETING OF INDIAN RAILWAYS 5.1 Introduction This chapter presents the findings of research objectives dealing, with consumers attitude towards online marketing

More information

Dr. Joseph Straubhaar Dr. Wenhong Chen Jeremiah Spence Teresa Correa Dr. Nádie Machado-Spence

Dr. Joseph Straubhaar Dr. Wenhong Chen Jeremiah Spence Teresa Correa Dr. Nádie Machado-Spence August 10, 2011 Dr. Joseph Straubhaar Dr. Wenhong Chen Jeremiah Spence Teresa Correa Dr. Nádie Machado-Spence Department of Radio, TV & Film University of Texas-Austin Contact: Dr. Joseph Straubhaar, jdstraubhaar@mail.utexas.edu

More information

Demographic and Environment Factors Influence on Training and Development Effectiveness in Hotel Industry: A Case Study of Selected Hotels in Chennai

Demographic and Environment Factors Influence on Training and Development Effectiveness in Hotel Industry: A Case Study of Selected Hotels in Chennai Journal of Human Resources Management and Labor Studies March 2014, Vol. 2, No. 1, pp. 83-95 ISSN: 2333-6390 (Print), 2333-6404 (Online) Copyright The Author(s). 2014. All Rights Reserved. American Research

More information

Patient survey report 2008. Category C Ambulance Service User Survey 2008 North East Ambulance Service NHS Trust

Patient survey report 2008. Category C Ambulance Service User Survey 2008 North East Ambulance Service NHS Trust Patient survey report 2008 Category C Ambulance Service User Survey 2008 The national Category C Ambulance Service User Survey 2008 was designed, developed and co-ordinated by the Acute Surveys Co-ordination

More information

CONSUMERLAB. Flexibility in work life

CONSUMERLAB. Flexibility in work life CONSUMERLAB Flexibility in work life An Ericsson ConsumerLab Insight Summary Report June 2015 contents ANY PLACE IS A WORK PLACE 3 TOWARDS GREATER FLEXIBILITY 4 ENABLING MOBLITY 5 THERE S AN APP FOR THAT

More information

Profiles and Data Analysis. 5.1 Introduction

Profiles and Data Analysis. 5.1 Introduction Profiles and Data Analysis PROFILES AND DATA ANALYSIS 5.1 Introduction The survey of consumers numbering 617, spread across the three geographical areas, of the state of Kerala, who have given information

More information

EFFECTIVENESS OF SOCIAL MEDIA AS A MARKETING TOOL: AN EMPIRICAL STUDY

EFFECTIVENESS OF SOCIAL MEDIA AS A MARKETING TOOL: AN EMPIRICAL STUDY EFFECTIVENESS OF SOCIAL MEDIA AS A MARKETING TOOL: AN EMPIRICAL STUDY Abu Bashar Assistant Professor, Brown Hills College of Engineering & Technology, Faridabad, Haryana, Irshad Ahmad Assistant Professor,

More information

Web as New Advertising Media among the Net Generation: A Study on University Students in Malaysia

Web as New Advertising Media among the Net Generation: A Study on University Students in Malaysia Web as New Advertising Media among the Net Generation: A Study on University Students in Malaysia Arasu Raman* and Viswanathan Annamalai** Globalization drives a number of opportunities for small to medium

More information

Examining Differences (Comparing Groups) using SPSS Inferential statistics (Part I) Dwayne Devonish

Examining Differences (Comparing Groups) using SPSS Inferential statistics (Part I) Dwayne Devonish Examining Differences (Comparing Groups) using SPSS Inferential statistics (Part I) Dwayne Devonish Statistics Statistics are quantitative methods of describing, analysing, and drawing inferences (conclusions)

More information

IT S LONELY AT THE TOP: EXECUTIVES EMOTIONAL INTELLIGENCE SELF [MIS] PERCEPTIONS. Fabio Sala, Ph.D. Hay/McBer

IT S LONELY AT THE TOP: EXECUTIVES EMOTIONAL INTELLIGENCE SELF [MIS] PERCEPTIONS. Fabio Sala, Ph.D. Hay/McBer IT S LONELY AT THE TOP: EXECUTIVES EMOTIONAL INTELLIGENCE SELF [MIS] PERCEPTIONS Fabio Sala, Ph.D. Hay/McBer The recent and widespread interest in the importance of emotional intelligence (EI) at work

More information

Social Media: Understanding User Patterns and Compliance Issues. June 2011. Electronic copy available at: http://ssrn.com/abstract=1859443

Social Media: Understanding User Patterns and Compliance Issues. June 2011. Electronic copy available at: http://ssrn.com/abstract=1859443 Social Media: Understanding User Patterns and Compliance Issues June 2011 Electronic copy available at: http://ssrn.com/abstract=1859443 TABLE OF CONTENTS I. Executive Summary....3 II. Key Findings of

More information

Comparing Two or more than Two Groups

Comparing Two or more than Two Groups CRJ 716 Using Computers in Social Research Comparing Two or more than Two Groups Comparing Means, Conducting T-Tests and ANOVA Agron Kaci John Jay College Chapter 9/1: Comparing Two or more than Two Groups

More information

Journal of Technology Education Vol. 13 No.1, Fall 2001. Comparing Computer Usage by Students in Education Programs to Technology Education Majors

Journal of Technology Education Vol. 13 No.1, Fall 2001. Comparing Computer Usage by Students in Education Programs to Technology Education Majors Articles Comparing Computer Usage by Students in Education Programs to Technology Education Majors Aaron C. Clark and Eric N. Wiebe Introduction The 1990s have been an era of growth in computer usage for

More information

PREFERENCES FOR WEALTH MANAGEMENT SERVICES: AN EMPIRICAL STUDY IN UDAIPUR, RAJASTHAN

PREFERENCES FOR WEALTH MANAGEMENT SERVICES: AN EMPIRICAL STUDY IN UDAIPUR, RAJASTHAN PREFERENCES FOR WEALTH MANAGEMENT SERVICES: AN EMPIRICAL STUDY IN UDAIPUR, RAJASTHAN Dr. Dhiraj Jain, Asistant Professor, Pacific Institute of Management, Udaipur, India Ms. Anupama Jhala, Research Scholar,

More information

Hansani Chathurika Dassanayake a a University of Peradeniya, Sri Lanka. hansanidassanayake@gmail.com. Abstract

Hansani Chathurika Dassanayake a a University of Peradeniya, Sri Lanka. hansanidassanayake@gmail.com. Abstract Reshaping Management and Economic Thinking through Integrating Eco-Friendly and Ethical Practices Proceedings of the 3 rd International Conference on Management and Economics 26-27 February 2014 Faculty

More information

Pearson Student Mobile Device Survey 2015

Pearson Student Mobile Device Survey 2015 Pearson Student Mobile Device Survey 2015 National Report: College Students Report date: Revised June, 2015 Conducted by Harris Poll This report contains public findings Table of Contents Background &

More information

The Administrative Creativity Skills of the Public Schools Principals in Tafila Directorate of Education

The Administrative Creativity Skills of the Public Schools Principals in Tafila Directorate of Education Kamla-Raj 2011 Int J Edu Sci, 3(1): 1-7 (2011) The Administrative Creativity Skills of the Public Schools Principals in Tafila Directorate of Education Suliman S. Al-hajaya and Atallah A. Al-roud * Department

More information

Influence of Social Media on the Indian Automotive Consumers: Primary Study in National Capital Region

Influence of Social Media on the Indian Automotive Consumers: Primary Study in National Capital Region IOSR Journal of Business and Management (IOSR-JBM) e-issn: 2278-487X, p-issn: 2319-7668. Volume 17, Issue 8.Ver. IV (Aug. 2015), PP 01-05 www.iosrjournals.org Influence of Social Media on the Indian Automotive

More information

Study into the Sales of Add-on General Insurance Products

Study into the Sales of Add-on General Insurance Products Study into the Sales of Add-on General Insurance Quantitative Consumer Research Report Prepared For: Financial Conduct Authority (FCA) March, 2014 Authorised Contact Persons Frances Green Research Director

More information

Patterns of Asking for Help with Software

Patterns of Asking for Help with Software Patterns of Asking for Help with Software Zhixian Yi Texas Woman's University United States zhixianyi@mail.twu.edu ABSTRACT: This study examines who is more or less likely to ask for help with software

More information

Statistics Review PSY379

Statistics Review PSY379 Statistics Review PSY379 Basic concepts Measurement scales Populations vs. samples Continuous vs. discrete variable Independent vs. dependent variable Descriptive vs. inferential stats Common analyses

More information

Job Satisfaction among Government and Private School Teachers of Ranchi

Job Satisfaction among Government and Private School Teachers of Ranchi The International Journal of Indian Psychology ISSN 2348-5396 (e) ISSN: 2349-3429 (p) Volume 2, Issue 2, Paper ID: B00369V2I22015 http://www.ijip.in January to March 2015 ABSTRACT: Job Satisfaction among

More information

A survey of public attitudes towards conveyancing services, conducted on behalf of:

A survey of public attitudes towards conveyancing services, conducted on behalf of: A survey of public attitudes towards conveyancing services, conducted on behalf of: February 2009 CONTENTS Methodology 4 Executive summary 6 Part 1: your experience 8 Q1 Have you used a solicitor for conveyancing

More information

Fig. 2 - Active Company Presence on Social Media by Industry. % Value. Netherlands, 2014. 89,888,1 88,1 76,7 68,2 69,3 57,4 26,1 0,6 0,6 0 0,6 0,6

Fig. 2 - Active Company Presence on Social Media by Industry. % Value. Netherlands, 2014. 89,888,1 88,1 76,7 68,2 69,3 57,4 26,1 0,6 0,6 0 0,6 0,6 1 in Netherlands. Recruiting is increasingly social and Adecco wants to know how it evolves. An international survey, that involved over 17.000 candidates and 1.502 Human Resources managers between March

More information

A Critical Study of implementation of Cloud Computing in IT & Educational Sectors

A Critical Study of implementation of Cloud Computing in IT & Educational Sectors A Critical Study of implementation of Cloud Computing in IT & Educational Sectors Dr. Manisha Kumbhar, Mr. Shekhar Gavali, Mr.Ajit Jagdale, Mr. Rohit Sovani, Mr. Lalit Bhokare & Mr. Nagesh Kulkarni Asso.

More information

Law Review Diversity Report

Law Review Diversity Report 2011-2012 Law Review Diversity Report The New York Law School Law Review October 2012 Stephanie Chichetti, Emily J. Freeborn, and Lilia Volynkova Features Editors Marcey L. Grigsby Publisher ABOUT THE

More information

Older Adults Internet and Social Media Usage Summary

Older Adults Internet and Social Media Usage Summary Linkage Connect Study In Partnership with AgeTech West Older Adults Internet and Social Media Usage Summary December 2013 Background: The Pew Research Center fields research annually that looks at US Adults

More information

PURCHASE DECISION FACTORS OF LIFE INSURANCE POLICY HOLDERS IN DHARMAPURI DISTRICT, TAMIL NADU, INDIA

PURCHASE DECISION FACTORS OF LIFE INSURANCE POLICY HOLDERS IN DHARMAPURI DISTRICT, TAMIL NADU, INDIA PURCHASE DECISION FACTORS OF LIFE INSURANCE POLICY HOLDERS IN DHARMAPURI DISTRICT, TAMIL NADU, INDIA V. Karthiga* Dr. G. Vadivalagan** Abstract The Indian Insurance Industry is as old as it is in any other

More information

Comparative Study of Health Promoting Lifestyle Profiles and Subjective Happiness in Nursing and Non- Nursing Students

Comparative Study of Health Promoting Lifestyle Profiles and Subjective Happiness in Nursing and Non- Nursing Students Vol.128 (Healthcare and Nursing 2016), pp.78-82 http://dx.doi.org/10.14257/astl.2016. Comparative Study of Health Promoting Lifestyle Profiles and Subjective Happiness in Nursing and Non- Nursing Students

More information

An Empirical Study on the Influence of Perceived Credibility of Online Consumer Reviews

An Empirical Study on the Influence of Perceived Credibility of Online Consumer Reviews An Empirical Study on the Influence of Perceived Credibility of Online Consumer Reviews GUO Guoqing 1, CHEN Kai 2, HE Fei 3 1. School of Business, Renmin University of China, 100872 2. School of Economics

More information

Green HR: Analysis of sustainable practices incorporated by IT firms in India

Green HR: Analysis of sustainable practices incorporated by IT firms in India Green HR: Analysis of sustainable practices incorporated by IT firms in India Parida Ruchismita*, Raj Shitij*, Sharma Pallavi*, Yadav Vivek* *MBA students of Symbiosis Institute of Management Studies,

More information