Hello! With thousands of potential hosting companies available, I d like to thank you for stopping by QiQ to review our offering.

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1 Guide to Hosting

2 OFFICE AU 2/45 Ena Street, Terrigal, NSW 2260 Australia OFFICE UK Home Farm, Cottesbrooke, Northamptonshire NN6 8PH United Kingdom WEB Hello! With thousands of potential hosting companies available, I d like to thank you for stopping by QiQ to review our offering. All our accounts are activated instantly and come with a 30 day money back guarantee. We are therefore confident your search for an ideal hosting solution is over and would like to invite you to try us out with no risk. In the unlikely event our services do not meet your needs, drop us a line and we ll make a full refund. No quibble - no hassle. I hope you will find the following pages helpful in assessing our services but if you have any questions, please contact us. Sincerely yours, Peter Harris Managing Director QiQ Communications PTY LTD

3 The Basics 30 Day Money Back Guarantee Instant account activation Online Control Panel Web Space 10,000 MB 10,000 MB 20,000 MB Unmeasured Bandwidth (Monthly Quota) 100,000 MB 100,000 MB 200,000 MB Unmeasured Free Dial Up Internet Access (UK Only) Web Builder Features Unmeasured POP3/IMAP Boxes Unmeasured Forwarders Unmeasured Mailing lists Unmeasured Auto Responders Unmeasured Spam Filters Authenticated SMTP Relay Web Mail Scripting & Databases Perl, CGI, PHP4, PHP5, Python, Ruby Sun One ASP (Chilisoft ASP) mysql Databases (Up to 500MB each) 5 Unmeasured Unmeasured Front Page Extensions, SSH Support Searchable Online Support Database Online Forum Prompt Support Telephone Support Optional Optional Optional

4 Account Utilities Account Utilities Scheduled Tasks (cron jobs) Website Password Protection and IP Address Blocking Backup your website Site Submission Sub Domains Unmeasured Unmeasured Additional FTP Accounts Unmeasured Unmeasured Unmeasured File Manager Scheduled Tasks Scheduled tasks allows you to enable programs to run automatically on the server, you can set your programs to run at a specific interval. Each account can run 3 scheduled tasks. Website Password Protection and IP Address Blocking This feature allows you to password protect a directory on your website. By keeping the password a secret you can let only people who have the password into this area. IP blocking allows you to block certain IP addresses from accessing your website Backup your website Download your website as a zip file, you can use this feature to make a regular backup of your website in case you lose any data. Site submission Submit your site to 10 search engines. Sub Domains Sub domains allow you to have a new web address for separate areas of your website, for example you could have support.qiqcommunications.com and point this at your qiqcommunications.com/ support/ directory. You can use sub domains in conjunction with additional FTP accounts, creating, in effect, simple hosting accounts with a sub domain and additional FTP accounts. On each sub domain you add you also have full capabilities, for example you could have an box, forwarder, catch all forwarder or autoresponder on anything@what-ever-youchoose.qiqcommunications.com. Additional FTP Accounts Additional FTP accounts are most commonly used to give others access to an account for the purpose of sharing a web development project - without giving them control over the entire website. By restricting their access to their home directory, you can ensure they can only modify files within this particular space. File Manager Our browser based file manager has a great range of features to help you manage your files and folders online including editing, deleting, moving, copying and uploading files.

5 Web Resources Web Resources Free Software 550+ Website Templates 100,000+ Photos, Images and Web Art Web Design Links Javascript Maker Free Software A selection of of over 31 software applications, with a recommended retail value of more than 300, is yours for free. Simply click a "Download" icon to download the software to your computer. Web Templates Why not use one of over 550 website templates created by professional web designers to get your website off to a great start? Simply browse the templates and click on the image of any you want to download to your computer. Most files include HTML templates and Adobe Photo Shop layered files for updating any images in the website. Photos, Images and Web Art Our packages come with over 22,000 photos, 75,000 web art images, over 100 company logos and 50 flash banners to help you design the perfect web presence. Handy Links A collection of handy links to useful web resources for both new and seasoned web professionals Javascript Maker Our JavasScripts are great little tools to drop into your website to make it more interactive. They include bookmark tools, frameless popups and the ability to redirect users based on their language.

6 Website Diagnostics Website Diagnostics Web Space Checker HTML Tools Network Tools CGI Script Tools A range of easy to use tools to help you with your website which include: Web Space Checker Check how much web space you have used on your whole account or specify a directory within your account to check. Module List View a list of the Perl and PHP modules installed on your web hosting server. Paths and Versions View a list of the the paths to common programs and see their relevant version number. HTML Validator Validate the quality of your HTML using this handy HTML checker. Perl Validator Validate the quality of your Perl using this handy script checker. Ping, Trace & Nslookup This feature allows you to ping, trace or nslookup an IP address or hostname. Raw WHOIS This feature allows you to view the full WHOIS output of a domain name. HTML Tidy This feature will try to tidy up the layout of a HTML page

7 Website Reporting Resources Website Reporting Google Site Map Webalizer Graphical Statistics AWStats Graphical Statistics Log File Download Graphical/Text Access Counter and hits logger in one Bandwidth Graphs Tracewatch Google Site Map Having your website listed in Google is vital. Google has a special tool called Google Sitemaps which generates a list of all the files on your website and sends them to Google. This allows Google to ensure it finds all of your web pages and files. The software to generate a Sitemap is quite complicated but we have made it really easy by integrating the software into our extend Control Panel. We would recommend everyone generates a Google sitemap and then re-generates it every time their site is updated. Webalizer Graphical Statistics Webalizer is a highly detailed and easily configurable web site statistics package that analyses the access log files that we automatically create for your website. AWStats Graphical Statistics AWStats is a powerful tool that generates advanced web server statistics, graphically. Log File Download This feature allows you to download your server access log as a zip file, you can then manipulate the file locally on your PC to get any specific data you need. Graphical/Text Access Counter & Hits Logger in One This feature allows you to add a plain text or graphical counter to your website, you also get a full set of statistics for the page the counter is on. Bandwidth Graphs When someone visits your website they use your bandwidth, our Bandwidth Statistics show you graphs and data on the amount of bandwidth you have used. Tracewatch TraceWatch Real Time Web Stats and Traffic Analysis lets you keep track of the visitors to your

8 E-commerce E-Commerce Secure Server Access oscommerce Shopping Cart Agora Shopping Cart Zen Cart CubeCart Why not let us lend you a helping hand in getting your business online? Secure Server Access This feature allows you to accept data securely via your website using our special url Your secure web address will be: This address points to the main folder on your website so you can make any document on your website secure usign 128 bit SSL encryption. oscommerce Shopping Cart oscommerce Online Merchant is a complete online store solution that contains both a catalog frontend and an administration tool backend which can be easily installed and configured over a web-based installation procedure. Agora Shopping Cart AgoraCart offers a very wide range of "out-of-the-box" features that allow you to setup an online ecommerce solution ranging from a simple template based store to the integration of a complex visual design concept containing all the creative magic of your web designer. Zen Cart Zen Cart is built by programmers and designers who understand the online selling process from start to finish. Zen Cart has included all the necessary tools required to build a successful online store and we are constantly improving and upgrading the software based on user requirements. CubeCart CubeCart is a fully featured ecommerce shopping cart solution used by over a million store owners around the world.

9 Scripts Directory 1 CGI/PHP Scripts Form to Free For All Links Page Website Search Guestbook Web Postcards Web Auction Domain Name Checker Banner Advert Manager Java Clock Web Calendar Web Survey Internet Countdown Random Text Displayer Random Images Displayer Tell-A-Friend Web Ring Classified Adverts MediaWiki SugarCRM Openads Drupal CMS Coppermine Photo Gallery Locked Area Lite Photo Gallery E-Blah Discussion Board WordPress Blog 404/500 Error Pages

10 Scripts Directory 2 CGI/PHP Scripts Trouble Ticket Express Typo3 Tracewatch Crafty Syntax Live Help osticket dotproject PHPCoin Joomla! CMS 1.5 Joomla! CMS 1.0 Mambo CMS Geeklog Nucleus Weblog phpbb 2 & 3 RoundCube WebMail

11 Great scripts easily installed With over 40 great scripts waiting to be installed on your account with just a few simple clicks, there is sure to be something to add value to your website. Here is a selection of some of the more popular applications used by our clients. JOOMLA! One of the most powerful Open Source Content Management Systems. Easy to install and simple to manage. WORDPRESS BLOG A publishing system that allows you to easily create a complex blog, or web blog, on your site. COPPERMINE An online picture gallery with loads of great features you can customise to fit into your website. FORM TO This feature allows you to implement forms on your website and receive the results via . SUGAR CRM A powerful Customer Relationship Management application. Helps a business keep track of its relationships with its customers. DRUPAL CMS Drupal allows individuals or communities to publish, manage and organise a variety of content on a website. OS TICKET A widely used open source support ticket system. DOT PROJECT A web based project management application, designed to support project layout and control functions. CRAFTY SYNTAX LIVE HELP An Open Source live support solution that helps customers get in touch via your website.

12 Server Specifications Our current server specification is: Dual Quad Core Intel Xeon 3.16GHz with 2X6MB Cache 8 GB SDRAM Dual 136 GB SCSI Drive (for the operating system) RAID Mirroring (for the operating system) Dual Power Supplies Dual Gigabit Network Adapters 100% Cisco Gigabit Network The network operates on industry leading network equipment from Cisco Systems, all our switches and routers are developed by Cisco. The network is based on gigabit technology that means that it runs at a speed of 1000 MB per second, most web hosting networks are limited to 100 MB per second. The network also utilises 100% CAT6 network cable, CAT6 cable contains four pairs of copper wire and unlike CAT5, utilises all four pairs. CAT6 supports Gigabit (1000 Mbps) Ethernet and supports communications at more than twice the speed of CAT5e, the other popular standard for Gigabit Ethernet cabling Redhat Enterprise Linux Platform Redhat is the leading provider of Linux open source software, for many years now Redhat Linux has been the number one choice for web hosting companies. Not just because of Redhats scalability but also because of its track record as the most stable operating system available in the market today. The systems utilise the latest Redhat server technology to allow our servers to be continually up to date with Redhat system & security patches. The hosting runs on Redhat Enterprise Linux, the most stable release of Redhat Linux available and the only version that stays totally up to date with security patches. Connectivity Our hosting is on a multi-homed network utilising BGP4 technology, simply put we have multiple connections to the Internet with different backbone providers, should any connection fail our other connections automatically take all the traffic. Not only does this mean that we are very unlikely to lose connectivity to the Internet but it also means that traffic moving to and from our network can choose from a range of paths to get to its final destination, this means that we have been able to configure the network to always take the fastest paths. Backups Backups of sites are taken but we always recommend that customers keep their own backups. If data is valuable, the owner of that data should be taking steps to ensure that there are regularly updated redundant copies at different locations. QiQ Backups can only be used to restore entire servers in the event of a failure, not individual sites or files. Server Usage Please read our terms and conditions to confirm our web hosting is appropriate for your needs. In particular, please note: Should your account use more than 5% of the servers processing power and as a result have a detrimental effect on other customers we will discuss with you alternative solutions for your hosting requirements. Web hosting accounts are prohibited from hosting file distribution websites, adult content orientated websites, hosting banners, graphics or cgi scripts for other websites, storing pages, files or data as a repository for other websites, reselling or giving away web space under a domain, sub domain or directory. Terms and Conditions Full terms and conditions are available at QiQ Communications PTY LTD 2008