What is onboarding and how can you make the most of it. Presentation by Matt Orozco from

Transcription

1 What is onboarding and how can you make the most of it. Presentation by Matt Orozco from

2 What is Onboaring? What occurs during onboarding? What s the difference between onboarding and orientation? Why is onboarding important? The 10 Commandments of Onboarding Leveraging today s technology How do you onboard?

3 Onboarding, also known as organizational socialization, refers to the mechanism through which new employees acquire the necessary knowledge, skills, and behaviors to become effective organizational members and insiders. (from wikipedia)

4 Onboarding is NOT the same as pre employment Typically, onboarding occurs once the person has already passed their pre-employment criteria. Things such as background checks, drug screenings, personnel action forms / hire authorization forms, etc.

5 New Hire receives their employee handbook Employment documents such as (I-9, W-2, etc.) are completed and verified The employee learns about their new role and the people they will be working with This is the time when the employee will be acclimated to the culture of your organization Onboarding is a structured process that lasts anywhere from 3-6 months, on average

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7 Orientation is typically a one-time event that occurs on the employees first day Orientation is when the new employee learns the need to knows such as: Where is the bathroom? Where s my desk? Where do I go if I need office supplies? Orientation is when new hires will fill out their employment paperwork such as: I-9 W4 Direct Deposit Forms Benefits information is discussed and new hires are able to learn about what is available to them and ask questions about coverage Typical orientations will occur in a group / classroom setting

8 Onboarding is a process that lasts longer than orientation, anywhere from 3-6 months in most cases Onboarding is the period when your new employee will learn about the culture of your organization and the way of working Onboarding is a more learning based process, where as orientation is founded more in administrative The process of onboarding an employee is a structured process that encourages engagement with their management and peers to provide feedback on performance and assist in providing a welcoming environment for your new team member Onboarding is the time when you are able to reinforce the values of your organization and put them into practice Onboarding can set the tone for the employee and helps to shape their performance in the long run

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10 The Onboarding process is a lot like a first date, it can set the tone for the entire relationship. The Onboarding process can have a significant effect on job performance, satisfaction, organizational commitment, and retention. Research conducted in 2005 by The Recruiting Roundtable reveals that effective onboarding programs can improve employee performance by up to 11.3%. Provides a good look at the culture of your organization and allows employees to feel more at home when the onboarding process is engaging and informative.

11 Timeframe an Employee Makes a Decision to Stay with a Company

12 New employees are on an emotional high and that excitement can be nurtured during the onboarding process. A positive onboarding experience can increase employee retention Hunter Douglas found that by upgrading their company s onboarding process, it was able to reduce new hire turnover from 70% to 16%. Onboarding is essential in making sure that the expectations are clear for the new hire and gives them an opportunity to interact with departments and people that they may not normally, socialization.

13 The 10 Commandments of Onboarding 1. Thou shall not bear false witness against thy employee. 3. Thou shall give they employee thy undivided attention. 5. Thou shall introduce they employee to thy neighbors. 7. Thou shall schedule one-on-one time. 9. Thou shall clarify the company culture. 2. Thou shall give a written plan of employee objectives and responsibilities. 4. Thou shall have relevant paperwork ready. 6. Thou shall set up they employee s workstation. 8. Thou shall create a balance. 10. Thou shall think beyond the first few days. Source:

14 What kind of technology is currently out there? HRMS / ERP Modules Third Party Providers Document Management Systems LMS

15 How can technology help? Automate your manual process for form completion and approval Better organize the process to ensure that is followed accurately and tasks are completed in a timely manner Allow new hires to complete necessary forms ahead of time to alleviate some of the administrative effort applied during the first day / week Keep other departments engaged in the process to ensure they fulfill their responsibility to the new employee Provide better tracking for HR to be able to identify tasks that are incomplete or overdue and ensure proper follow up Save time, money, and effort!

16 NEOGOV (obviously) Other 3 rd Party Applications Silk Road Taelo 321 Forms ERP / Payroll Modules Oracle PeopleSoft Munis

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19 How do you Onboard?

20 Matt Orozco (310)