ACTi MobileGo User Manual. Version

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1 ACTi MobileGo User Manual Version /18/2013

2 Table of Contents MobileGo V Overview 3 Introduction... 3 Network Architecture... 3 Specification... 4 Compatible NVR Firmware Version... 4 Things You Need to Know Before You Start... 5 Startup Operating Instructions 7 Login... 7 Live... 8 Live Main Screen... 8 Module Tabs... 9 Live Streaming Channel Swiping PTZ Function Digital PTZ Function Manually Trigger DO Function Playback Search Result Playback Control Panel and Time Track Tips to Optimize the Performance of MobileGo

3 Overview Introduction MobileGo is a free app for ios platform devices ( e.g. ipad, iphone or ipod Touch) that allow you to do remote-monitoring on ACTi software NVR and Standalone NVR. This App supports overview of instant channel snapshots upon logging in, single channel live streaming, real-time PTZ control, digital PTZ, going to presets, playback and search functions. MobileGo is ready to connect with Standalone NVR and Software NVR 3.0 without further configuration or installation. With software NVR Enterprise v2.3, you need to install ACTi Mobile Server on the same computer along with NVR server to do streaming re-direction. The Mobile Server V1.1 program is available from Network Architecture The service architecture is described in the following figure. Please note that the architecture may change to fit different applications. Scenario 1 MobileGo connects with Standalone NVR Scenario 2 MobileGo connects with Software NVR 3.0 Scenario 3 MobileGo connects with Software NVR 2.3 redirected by Mobile Server (on the same computer) 3

4 Specification Mobile Client NVR Server Main Screen Single Channel Live Streaming Screen Playback Screen Live View Playback Function Supported NVR Type Supported Device Supported Language Single Channel Image Format Layout Type Displayed Channels Streaming Video Format Optical PTZ Standalone NVR (XNR-4200, GNR-2000) MobileGo Software NVR 3.0 Software NVR Mobile Server iphone, ipod Touch, ipad 1, ipad 2 and New ipad Chinese, English, Japanese, Dutch, French, German, Italian, Spanish, Russian, Romanian, and Vietnamese Image resolution based on view area of mobile device, from 160x112 up to 1FPS MJPEG 6-grid Display, swipe to go to previous /next page Total number of channels based on device access permissions for logged user Image resolution based on resolution setting from camera 1 FPS MJPEG V (Enabled for supported devices) Digital PTZ V Go to PTZ Preset Points V (Enabled for supported devices) Trigger DO X V X Take Snapshots Go to Previous/Next Channel Camera Info Streaming Video Format V Swipe to go to previous /next channel Image resolution based on resolution setting from camera 1 FPS MJPEG V MJPEG; Resolution and FPS are based on the setting from camera device Digital PTZ V Playback Mode Continuous playback control, 1/2/4/8x Rewind/Fast forward File by file Search Criteria Camera, Start time, End time, Event type ( Schedule / Motion / DI) Function Standalone NVR Software NVR 3.0 Software NVR 2.3+ Mobile Server Resolution: Up to 4M Compression: Video Format MJPEG/MPEG-4/H.264 Resolution: Up to 4M Frame Rate: Up to 30 FPS Compression: MJPEG/MPEG-4/H.264 (Not recommended to use Frame Rate: Up to 30 FPS 2M or higher H.264 video format) Compatible NVR Firmware Version NVR Type Model Firmware Version Standalone NVR XNR-4200 v or later GNR-2000 v or later Software NVR NVR or later NVR 2.3 Enterprise v or later Mobile Server: v (this application is no longer available on ACTi website) 4

5 Things You Need to Know Before You Start 1. MobileGo supports optical PTZ function only when the PTZ device has been enabled on NVR server. 2. Manual Trigger DO function via MobileGo is only available for devices on NVR 3.0 server. 3. MobileGo does not support audio function. 4. When connecting to software NVR 2.3 via Mobile Server s re-direction service, it s not recommended to use H.264 high resolution (2M or above) video stream, for this may influence video streaming performance. 5. MobileGo supports both numeric IP address and domain name for NVR connection. 5

6 Startup To start using MobileGo, please download and install this app in your device. Download MobileGo from App Store In App Store, search the keyword MobileGo and install the app directly. It requires Internet access for the mobile device. Upon successful installation, the MobileGo icon will appear on your device main screen. Get Prepared for MobileGo Connection Before starting up connection, please make sure your NVR is connected to the Internet and that your mobile device has Internet access. 6

7 Operating Instructions Login Upon tapping on MobileGo on desktop, the program starts to run and displays as in the following figures. 1 Username Please key in account username on NVR. Default username is admin. 2 Password Please key in account password. Default password is IP Please key in an IP address of NVR Server. 4 Port Please key in the port number of NVR Server. The default HTTP port for accessing to NVR is 80. Note: You may tap to clear the text in the field. 7

8 Live Live Main Screen Upon login of the system, Live tab will display a six-grid layout to show all the channels your NVR account is allowed to access by six channels on each page. Users may swipe to see more channels. Module Tabs Display Panel On/Off Button Summary of the Live Main Screen 1. Module Tab To switch modules, user may tap on one of the tabs to change modules between Live and Playback. 2. Log out To log out, please tap the On/Off icon to return to the log-in main page. 3. Display Panel On Live main screen, each channel panel displays still images captured on the spot when users log in. Tap on a panel to start sinle challe live view.. 8

9 Module Tabs There are two modules in the system, Live and Playback, to carry out live streaming and playback. Upon switching in the page, live view would be displayed as in the following figures. Portrait or Landscape is automatically sensed by device position. 9

10 Live Streaming In Live main screen, tap on a channel to start live view. Tap on Back to go back to the previous page. Tap on for more Camera Information. Tap on to snapshot the image. A prompt window would inform that the snapshot is saved. Tap on OK and go to the gallery to check out snapshots. Snapshot 10

11 Channel Swiping Users may swipe channel backwards and forwards while streaming by swiping the screen directly or tapping on the pager. PTZ Function Users may take a snapshot and control PTZ function (for supported models) on each camera page. To manipulate PTZ function, please make sure that you have successfully enabled PTZ on NVR Server. Please try to control PTZ on NVR Live View first to confirm that PTZ function is properly set. When PTZ button is enabled, transparent indicators will display in the pane. Tap arrows, +, or - to move, zoom in or zoom out. Tap on the indicator to command one move. Hold the indicator to command continuous move. 11

12 1. Go-to-preset If you have previously set the preset points for a PTZ device though its web configurator, the Go-to-preset button will appear right next to Snapshot button. Tap on it, a list will show pre-defined preset points. Select a preset point and tap Done.. 12

13 Digital PTZ Function MobileGo supports Digital PTZ by hand gesture in screen. If Go-to-preset button is tapped under Digital PTZ mode, Digital PTZ will automatically be switched off Function Zoom in Zoom out Spread Double-tap Pinch Double-tap Hand Gesture 13

14 Manually Trigger DO Function You may manually trigger a digital out device via MobileGo live view screen control, once the camera supports DO device, the DO icon will appear on bottom of the channel screen. By tapping on the icon, the DO control panel will reveal. On the DO control panel displays two DO trigger buttons: DO1 and DO2. The DO button will become enabled if the camera supports, and vice versa. Activated 1 Not supported by camera Inactivated To trigger a DO: 1. Tap once on a DO trigger button, the button will turn from inactivated state to activated state. 2. Tap again to bring it back to inactivated state. 3. To close the DO control panel, tap on the DO icon Note: Please always test the manual trigger function on NVR interface before you execute it via MobileGo. Note: This function is only supported for devices on NVR 3.0 server via MobileGo. 14

15 Playback MobileGo provides playback function. In Playback module, tap on one of the channel, the page will switch to Video Search. 1 Camera Users may switch channels via tapping on camera name in the text field. A gauge will appear to choose a camera for playback. Tap Done after selection. 2 Start Date Select date and time. Default start time is 8 AM of the day. Tap on a text field to open time gouge, roll it to a desired time, and then tap Done to close the gauge. Note: Gauge will remain on the screen if it is not closed. 3 End Date Select a period of time starting from Start Date to query and list all video clips within the period. Tap Done to close. The default end date is 1 hour later from start date. 15

16 4 Event Type 4.1 Schedule Search for schedule recordings. Note: If a channel has multiple rules of recording concurrently, for example, schedule with motion, then only schedule will be recognized and performed. 4.2 Motion Search for motion triggered recordings. 4.3 Alarm Search for Digital Input triggered recordings. Search Result Video clips will be listed in Search Result page regarding search criteria. Tap on one of the events and streaming will start automatically. Note: Please note that recording file length and pre-event recording length are set in NVR Server configuration. Users are not allowed to change any NVR settings through MobileGo. 16

17 Playback Control Panel and Time Track Tap on the display panel to show control panel in terms of Play, Pause, Rewind, Play speed, and a time track. You may: 1. Slide the time track to select a designated time to start playback. 2. Tap on play speed button to open the speed selection menu to select a desired speed. Note: Playback controls are not supported when connected with NVR 2.3 server. 17

18 Tips to Optimize the Performance of MobileGo MobileGo makes remote-monitoring possible as soon as you install it on your i-devices. With normal network connectivity, you may enjoy the convenient functions it provides and satisfactory video streaming quality. However, you might experience certain unstable video display performance, for example, certain channels take longer to display the images upon logging in, or the live view streaming is not smooth enough. Please consider the following factors that are possibly influencing the performance of live view result: How fast the Mobile server or NVR server can provide the output image Mobile Server or NVR server would transform the original image to lighter format before outputting it to the mobile client. However, the higher compression level or resolution the original image comes with, the more CPU usage is required to process image-transforming, and the longer processing time is needed to generate the output image before it can be delivered. Network quality This is the major factor to affect the display result. With more bandwidth of the network connection, your mobile client gets the images sooner and the streaming gets smoother. There are several tips you may try to get better live view result as possible, given that your network condition is not easy to control: 1. To preserve more CPU power for image-transforming (especially for Mobile Server, for it shares the same CPU resource with NVR server) to generate the images faster and more efficiently, you may make use of the dual-streaming devices on your site. Mobile Server and NVR server support dual-streaming devices and would recognize Stream 1 output from video source. Simply use lower video format for Stream 1 for Live view (640X480 resolution is recommended), while Stream 2 uses better format for the purpose of recording. Thus it may take shorter for the mobile device to obtain the image data and display the view. 2. As video stream with better compression level will consume more CPU usage for Mobile Server or NVR server to decode the image, you may try using lower compression levels such as MPEG-4 or MJPEG for high resolution video. 18

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