HRG App for Android Devices. User Guide

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1 HRG App for Android Devices User Guide Document Rev A 07/2012

2 Revisions Issue Date Revisions A 07/2012 New document.

3 Contents 3 Contents 1 1 Introduction Overview Mobile Device Requirements Installing the HRG App Running the HRG App Logging On About the Main Menu Managing Devices Adding a Device Editing a Device s Settings Deleting a Device Configuring Cameras Viewing Live Video Viewing Live Video Controlling PTZ Cameras Playing Recorded Video Managing Favorites Adding a Camera to Favorites Removing a Camera from Favorites Adding a Bookmark to Favorites Removing a Bookmark from Favorites Managing Saved Images and Video Viewing Saved Images and Video Deleting Saved Images and Video Managing Alarms Enabling/Disabling Alarm Notifications Viewing Alarm Notifications Clearing Alarm Notifications Managing Local Configuration Adjusting Pan/Tilt Speed Enabling/Disabling Auto Login Changing the Password Troubleshooting

4 1 Introduction 1 Overview Honeywell s HRG mobile client app lets you remotely monitor live video, search, play back, and control PTZ cameras from an embedded DVR via a wireless network connection. With this app installed on your smartphone or tablet device, you can log on to the front-end DVR or camera using WiFi, 2G, or 3G. If no public IP address is available, the device can be accessed by using a dynamic domain name (host name) or by forwarding ports to the public IP of the router. Note Carrier data rates may apply when using this software. Contact your carrier for information about your cellular data plan rates. Mobile Device Requirements The HRG mobile client app can be used with an Android device running version 1.6 or higher. Devices with a resolution of , , , and are supported.

5 2 Installing the HRG App 2 To install the app: 1. Search for "HRG" in the Google Play store. 2. Download and install the HRG app on your mobile device. 3. Tap the HRG app icon to start the app.

6 3 Running the HRG App 3 Logging On You will need to register a user account the first time you start the app. To register a user account 1. Tap the HRG app icon. 1. Next to User Name, enter a user name. 2. Next to Password, enter a password. The password must contain six or more characters. 3. Next to Confirm, re-enter the password. 4. Tap Register.

7 Running the HRG App 7 To log on to the app 1. Tap the HRG app icon. 1. Next to User Name, enter your user name. 2. Next to Password, enter your password. 3. If you want your mobile device to remember your user name and password the next time you start the app, enable the Auto Login check box. The check mark changes to green when Auto Login is enabled. 4. Tap Login. The main menu appears.

8 Running the HRG App 8 About the Main Menu The main menu appears when you log on to the application. Scroll down to see all of the menu options. Menu Item Live Playback Devices Favorites Alarm Management Channel Config Images Local Config Account Settings About User Action(s) View live video and control connected PTZ cameras. Play back recorded video clips. Display device list, add/delete/modify a new device or view device information. Set channels and bookmarks as favorites. Manage alarm settings. Configure camera s stream type, resolution, frame rate, and bit rate. View saved still images and recorded video. Set auto login, PTZ step speed. Modify password. View software name and version information.

9 4 Managing Devices 4 Adding a Device To remotely view video from a DVR or network camera, or to remotely control a network PTZ camera, you must add a device. You can add up to 100 devices. To add a device 1. On the main menu, tap Devices. 2. In Devices, press the Menu key, and then tap Add. The following screen appears: 3. In New Device, do the following: a. Next to Device Name, enter a name for the device. b. Next to Register Mode, select IP, Domain, or DDNS. c. Next to Address, enter the IP address/domain address/dns address of the device. d. Next to Port, enter the port number. The default port number for IP/domain mode is The default port number for DDNS mode is 80. e. Next to User Name, enter a user name. The default user name is admin. f. Next to Password, enter a password. The default password is

10 Managing Devices 10 g. Next to Channel No., enter a new number of channels. The default number of channels is Press the Menu key, and then tap Save to save the settings. The device that you have added now appears in the Devices list. Editing a Device s Settings You can edit the settings of a device that you have added. To edit a device s settings 1. In Devices, tap the device that you want to edit. The following screen appears: 2. Press the Menu key, and then tap Modify.

11 Managing Devices You can edit any of the following device properties: Device Name Register Mode Address Port User Name Password Channel Number 4. Press the Menu key, and then tap Save to save the settings. Deleting a Device You can delete a device that you have added. To delete a device 1. In Devices, tap the device that you want to delete. The following screen appears: 2. Press the Menu key, and then tap Delete. The device is removed from the Devices list.

12 5 Configuring Cameras 5 You can configure the live view parameters of each camera according to your network environment. To configure a camera 1. On the main menu, tap Channel Config. 2. In Select Channel, tap the device that you want to configure to display a drop-down list of that device s channels. 3. Tap the channel (camera) that you want to configure. The following screen appears:

13 Configuring Cameras In Channel Config, do the following: a. Next to Channel Name, enter a name for the camera. b. Next to Param Type, select Custom or General. When the parameter type is set to General, not all parameters are configurable, and the following default settings are used: Parameter Description Encoding Para. Sub stream Resolution QCIF Image Quality Lowest Bitrate Type CBR Max. Bitrate 32K Frame Rate 4 c. Next to Encoding Para., select the live video encoding type (Sub stream or Main Stream). d. Next to Resolution, select the resolution type (camera dependant). e. Next to Image Quality, select the image quality level (Highest, Higher, Medium, Low, Lower, Lowest). f. Next to Bitrate Type, select the bit rate type (VBR [variable] or CBR [constant]). g. Next to Max. Bitrate, select the maximum bit rate for the camera depending on your network environment (from 32K to 16384K scroll up or down the list for more options). h. Next to Frame Rate, select a frame rate for the camera (from 25/30 to 22). 5. Press the Menu key, and then tap Save to save the settings.

14 6 Viewing Live Video 6 After you have configured the live view parameters of a camera on your mobile device, you can remotely view live video from the camera and control PTZ movement. Viewing Live Video The Live screen has the following buttons: Buttons Description Buttons Description Add camera for live view Stop playing Manual record Audio on/off Switch camera for live view Picture capture PTZ control Bookmarks To view live video 1. On the main menu, tap Live. By default, the Live screen is divided into four panes. 2. Select the pane where you want to display live video, and then tap.

15 Viewing Live Video Tap the device that you want to view video from to display a drop-down list of that device s channels. By default, Sub (sub stream) is selected. To view main stream video, tap Main. 4. Tap the camera that you want to view live video from. To enlarge a live video pane On the Live screen, double-tap the pane that you want to enlarge. (Double-tap the pane again to return it to its original size.) To add a bookmark 1. In the toolbar at the bottom of the Live screen, tap to save the current live view information as a bookmark. 2. Enter the bookmark name, and then tap Confirm.

16 Viewing Live Video 16 To capture a still image from the Live screen Select the pane where you want to capture the image (the active pane is outlined in red), and then, in the toolbar at the bottom of the Live screen, tap to capture a still image. When a still image is captured, the camera icon turns red and a shutter click sound is heard. To manually record video from the Live screen Select the pane where you want to manually record video from (the active pane is outlined in red), and then, in the toolbar at the bottom of the Live screen, tap to start recording video. Tap again to stop recording video. Note You can access captured images and video in the Images menu (see Managing Saved Images and Video on page 24). Captured images are also stored in the Picture folder of your mobile device. Controlling PTZ Cameras You can remotely control the pan and tilt movements of a PTZ camera. To enable PTZ control mode 1. Select the pane where you want to control the camera (the active pane is outlined in red), and then, in the toolbar at the bottom of the Live screen, tap to enable PTZ control mode. When PTZ control mode is enabled, the PTZ control icon turns red, and four white direction arrows appear on the screen. 2. Slide your finger over the screen in the direction that you want to move the camera.

17 Viewing Live Video 17 To set a preset 1. While PTZ control mode is enabled, move the camera to the position you want to set as a preset, and then tap. 2. Enter a preset number, and then tap Set. To call a preset 1. While PTZ control mode is enabled, tap. 2. Enter the number of the preset that you want to call, and then tap Call. To adjust the picture brightness 1. While PTZ control mode is enabled, tap. 2. Using your finger, move the slider left or right to adjust the picture brightness. Moving the slider to the left decreases the brightness, while moving the slider to the right increases the brightness. To zoom in or out Tap or to zoom in or out on the image. To disable PTZ control mode While PTZ control mode is enabled, tap to disable PTZ control mode. The icon changes to gray, indicating that PTZ control mode is disabled.

18 7 Playing Recorded Video 7 You can retrieve recorded video files from a remote storage device for playback. To retrieve recorded video for playback 1. On the main menu, tap Playback. The following screen appears: 2. In the Channel box, tap the right arrow to go to the Devices list. 3. Tap the device to display a drop-down list of that device s channels. 4. Tap a channel to retrieve recorded video from. The selected channel now appears in the Channel box on the Remote Recording screen.

19 Playing Recorded Video Define the search parameters by entering a Start Time and End Time (see below). 6. After you have entered a start time and an end time, tap Search by File. The Remote Recording file list is displayed. Scroll down to see all files. 7. Select the file that you want to retrieve, and then tap to start playing the video.

20 Playing Recorded Video 20 During playback, you can: Tap to capture a still image. Note You can access captured images and video in the Images menu (see Managing Saved Images and Video on page 24). Captured images are also stored in the Picture folder of your mobile device.

21 8 Managing Favorites 8 You can add or remove a camera (channel) or bookmark from your Favorites list. Adding a Camera to Favorites To add a camera to Favorites 1. On the main menu, tap Favorites. 2. In Favorites, press the Menu key, and then tap Add. 3. In Select Channel, tap a device to display a drop-down list of that device s channels. 4. Tap the cameras that you want to add to Favorites. The cameras you have selected are added to the Favorite Channels list.

22 Managing Favorites 22 Removing a Camera from Favorites To remove a camera from Favorites 1. On the main menu, tap Favorites. 2. Next to the camera that you want to remove, tap. The following dialog box appears: 3. Tap Confirm to delete the camera. The camera is removed from the Favorite Channels list. Adding a Bookmark to Favorites See To add a bookmark on page 15. Removing a Bookmark from Favorites To remove a bookmark from Favorites 1. On the main menu, tap Favorites. 2. In Favorites, tap Bookmarks to view and manage the list of added bookmarks.

23 Managing Favorites Next to the bookmark that you want to remove, tap. The following dialog box appears: 4. Tap Confirm to delete the bookmark. The bookmark is removed from the Bookmarks list.

24 9 Managing Saved Images and Video 9 You can view and manage image and video files that you have captured from the Live screen (see Viewing Live Video on page 14). Note To store images and video on your mobile device, a microsd card must be installed. Viewing Saved Images and Video To view saved images 1. On the main menu, tap Images. 2. Tap the image file that you want to view. 3. Tap or to zoom in or out on the image.

25 Managing Saved Images and Video 25 To view saved video clips 1. On the main menu, tap Images. 2. In Images, tap the Videos tab to view the list of saved video files. 3. Tap the video file that you want to view. 4. Tap to play the video. Deleting Saved Images and Video To delete saved images 1. On the main menu, tap Images. 2. Tap the image that you want to delete.

26 Managing Saved Images and Video Tap. The following dialog box appears: 4. Tap Confirm to delete the file. To delete saved video clips 1. On the main menu, tap Images. 2. In Images, tap the Videos tab to view the list of saved video files.

27 Managing Saved Images and Video Tap the video clip that you want to delete. 4. Tap. The following dialog box appears: 5. Tap Confirm to delete the file.

28 10 Managing Alarms 10 You can view and manage alarm notifications. Enabling/Disabling Alarm Notifications To enable alarm notifications 1. On the main menu, tap Alarm Management. 2. Tap Receive Settings. 3. Next to the device that you want to receive alarm notifications from, tap ON. To disable alarm notifications 1. On the main menu, tap Alarm Management. 2. Tap Receive Settings. 3. Next to the device that you want to disable alarm notifications from, tap OFF.

29 Managing Alarms 29 Viewing Alarm Notifications Note You can view alarm notifications from any screen that displays the alarm info button in the top right corner. Tap the button to go to the Alarm Info screen. To view alarm notifications in Alarm Management On the main menu, tap Alarm Management. The Alarm Info tab lists any alarm notifications. Clearing Alarm Notifications To clear an alarm notification 1. On the main menu, tap Alarm Management. 2. Tap the alarm notification that you want to clear from the list, and then tap. 3. A dialog box appears asking if you want to clear all the alarm information. Click Confirm to clear the alarm notification.

30 11 Managing Local Configuration 11 You can adjust the pan/tilt movement speed and turn auto login on or off in the Local Configuration settings. Adjusting Pan/Tilt Speed To adjust the pan/tilt movement speed 1. On the main menu, tap Local Config. 2. Move the PTZ Step slider left or right to adjust the pan/tilt movement speed. Seven steps are selectable. The higher the number, the faster the speed. 3. Press the Menu key, and then tap Save to save the setting.

31 Managing Local Configuration 31 Enabling/Disabling Auto Login To enable auto login 1. On the main menu, tap Local Config. 2. In Local Config, set Auto Login to Yes. 3. Press the Menu key, and then tap Save to save the setting. To disable auto login 1. On the main menu, tap Local Config. 2. In Local Config, set Auto Login to No. 3. Press the Menu key, and then tap Save to save the setting.

32 12 Changing the Password 12 You can change the password of the current login user account in the Account settings. To change the password 1. On the main menu, tap Account. 2. In the Old Password box, enter your current password. 3. In the New Password box, enter the new password. 4. In the Confirm box, re-enter the new password. 5. Press the Menu key, and then tap Save to save the settings.

33 13 Troubleshooting 13 What kinds of devices are compatible with this app? Devices that adopt the H.264 standard are compatible with this app. I see a 'login failed' error message when I try to access a device via WiFi. Check whether the WiFi parameters are configured properly on your mobile device. After starting to view live video, the video does not run smoothly and my mobile device is noticeably slower. Try viewing less cameras at the same time, or decrease the frame rate and resolution in the Channel Config settings (see Configuring Cameras on page 12).

34 CCTV (North America only) Document Rev A 07/ Honeywell International Inc. All rights reserved. No part of this publication may be reproduced by any means without written permission from Honeywell. The information in this publication is believed to be accurate in all respects. However, Honeywell cannot assume responsibility for any consequences resulting from the use thereof. The information contained herein is subject to change without notice. Revisions or new editions to this publication may be issued to incorporate such changes.

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