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1 Training & Services Brochure Improving the quality of life of all South Africans South African Quality Ins tute Tel: (012) Fax: (012)

2 SAQI Mission & Vision Promo ng Quality since 1993 Vision To contribute to the establishment and maintenance of a Quality culture in South Africa Mission Play a leading role in establishing and sustaining a Na onal Quality Infrastructure that enhances the compe veness of the South African Economy Create a Na onal awareness of Quality to help improve the Quality of Life of all South Africans par cularly in those sectors that do not benefit from legislated Quality Unify the Quality in all fields of human endeavour Represen ng South Africa Quality abroad and help with the improvement of Africa's Quality infrastructure People in South Africa o en talk about quality but how many of them can produce it or even know what quality means? We need everyone in South Africa to be an ambassador for quality and that means you. Paul Harding SAQI MD

3 SAQI Membership & Benefits Student, Associate Member & Senior Member SAQI membership Card (Credit card type) Newsle ers & Other quality informa on Consumer support (SAQI Membership card is an advantage) Access to the SAQI Social Media network and Quality specialists Discounted In-House training Opportunity to become a SAQI training Facilitator SMME and General Business level Company membership cer ficate Approval to use SAQI Logo on all marke ng and promo onal adver sing Discounted access to SAQI forums and conferences Discounted rates for training & consul ng services Website lis ng as a SAQI registered Company Access to Networking opportuni es, product and service adver sing in our monthly SAQI newsle er Large Corporate level 1&2 + Invited Pla num Membership All of the above benefits plus: A once off complementary Quality Health Check Assistance with: - Development of your companies Quality strategy - Design & Development of your Quality personnel HR development plan - Design & Development of unique Quality training curriculum - Assist in your companies Supplier Development Program for new & SMME suppliers - Design & development of your Con nuous Improvement programs Category Student Associate Member Senior Member SMME Business Level ( Employees) Corporate Level 2 ( Employees) Corporate Level 1 (>1000 Employees) Pla num SAQI MEMBERSHIP FEES STRUCTURE: Renewal Fee R 235 R 425 R 580 R 900 R 2220 R 2750 R 5300 R Registra on Fee R 50 R 75 R 100 R 150 R 250 R 500 R 1000 R 1000

4 Level 1 Quality Awareness Level 2 Quality Control concepts Level 3 Quality Assurance methods Level 4 Managing for sustained success Operators Inspectors Personnel Inspectors Team Leaders Quality Engineers Technicians Supervisors Quality Managers Opera ons Managers All Engineers Level 1 Quality Awareness B73- Quality Awareness in Manufacturing B70- Quality Awareness in Services B71- Introduc on to Lean Services B76- Introduc on to Lean Manufacturing Level 2 Quality Control B41- Introduc on to Quality Control B90- Introduc on to Sta s cal Techniques B91- Introduc on to Sta s cal Process Control (SPC) B79- A3 Problem Solving Level 3 Quality Assurance B48- ISO 9001 Requirements B24- Procedure Wri ng B16- Internal Quality Audi ng B92- Advanced Sta s cal Techniques B77- Advanced Product Quality Planning (APQP) Level 4 Quality Management B38- Development of a QM System B01- Cost of Quality B58- New SA Excellence Model B74- Lean in Manufacturing # B76- Lean for Service Industries # B93- Policy Deployment (Hoshin Kanri ) # Industry specific selec on SAQI Cer ficate in Quality Control SAQI Cer ficate in Quality Assurance SAQI Cer ficate in Quality Management Addi onal SAQI Short Courses Addi onal SAQI Short Courses Outsourced Short Courses B20- QMS Lead Auditor TD1- Project Management Demys fied Con nuous Improvement Short Courses (Lean Manufacturing) B78- Rapid Kaizen Workshop B79- A3 Problem Solving B74- Lean in Manufacturing B76- Lean for Service Industries Con nuous Improvement Short Courses (Six Sigma ) B111- Six Sigma Green Belt B112- Six Sigma Black Belt B113- Six Sigma Overview Training

5 Training Services ISO 9001 QMS SERVICES & TRAINING At SAQI, be believe that an effec ve Quality Management System, should not only improve your company's processes, but should also be evident to your bo om line. The ISO 9001 standard is based on a strong Plan-Do-Check-Act (PDCA) improvement methodology, and we believe that it should be seamlessly integrated with your other con nuous improvement programs. SAQI offers assistance with implementa on, internal audi ng and ISO 9001 training for members and non members of SAQI. We will also advise and assist in the total integra on of your ISO 9001 based QMS & other Con nuous Improvement programs within your organisa ons. All our prac oners are experienced industry and service specialists and not just theore cal consultants and that's why we believe in developing your QMS around your needs and not an off-the-shelf one size fits all solu on. LEAN & SIX SIGMA IMPROVEMENT METHODOLOGIES Lean & Six Sigma, are both very powerful con nuous improvement methodologies, developed by Toyota and Motorola. SAQI does not provide an integrated LeanSigma curriculum, as we believe that the two methodologies have different approaches and is dependent on your company's current culture and process maturity level. Our Lean and Six Sigma facilitators are well experienced, and have previously effec vely implemented these methodologies in their own respec ve organisa ons. They will be able to guide you through the pi alls, and will assist you not only in the implementa on and training of your CI programs, but also in the integra on of your CI program into your cer fied ISO 9001 QMS. SAQI offers training and consul ng services for: Lean for Manufacturing Lean for service industries Rapid Kaizen workshop training A3 Problem solving training workshops Six sigma Green belt Six sigma Black belt Lean & Six Sigma overview training RAPID KAIZEN IMPROVEMENT WORKSHOPS Kaizen ( 改 善 ), is Japanese for Con nuous improvement". It refers to the philosophy or prac ces that focus upon con nuous improvement of processes. The literal meaning can best be described by the flowing defini ons: Kai = Change & Zen = For the be er

6 Training Services The Toyota manufacturing system is based on this philosophy of Con nuous Improvements (Kaizens) and is used daily to improve a process when inefficiencies and opportuni es for improvement are iden fied. Why join our Rapid Kaizen Workshops? SAQI can provide you with a Prac cal In-house workshop, where one of our facilitators will facilitate and coach your team through a prac cal improvement Kaizen event in your own organisa on. The combina on of our prac cal Lean approach and our skilled Lean prac oners, will result in an effec ve and efficient skill transfer process to you as our client, enabling you to drive your own improvement ini a ves. We also offer a two day workshop at our SAQI offices, which includes a prac cal simula on exercise, to create an opera onal process environment. SUPPLIER & SMME DEVELOPMENT Most organisa ons are under tremendous pressure to develop SMME suppliers to improve their own BEE score card. Organisa ons do not always have the necessary me and resources to effec vely execute their procurement strategy and are le with below standard service and product quality from these SMME suppliers. SAQI can help you with the design and development of your SMME supplier development strategy, and can assist you in implemen ng the basic Advanced Product Quality Planning APQP tools with your New and SMME supplier to ensure process and product improvements. These APQP core tools include: Process design & development Failure Mode Effect Analysis & Control plans Process & Quality Standards and documenta on Process capability and Sta s cal controls Measurement system analysis & Calibra on Problem solving & Visual Management techniques Process & Quality controls CONTINUOUS PROFESSIONAL TEACHER DEVELOPMENT (CPTD) The South African Council for Educators (SACE) has introduced a mandatory CPTD programme for all registered teachers at South African schools. The programme came into effect in January 2014 and SAQI Courses are endorsed by SACE and earn Professional Development (PD) points. Under the aegis of SAQI, our educa on specialist gives such courses. The provider number is NG Cer ficates are issued by SAQI. The main course is an introduc on to Total Quality Educa on (TQE) The workshop is an adapta on of the best principles and prac ces found in the business, industrial and other professional sectors. The TQE model iden fies five core pillars common to Quality schools. The course shows the applica on of each pillar in the context of the school and there are a further 5 support courses also given by SAQI.

7 SAQI Training Centre and Head Office CSIR North Gate Building 4 1 Floor Meiring Naude Road Pretoria Follow us on Linked In in South African Quality Ins tute Tel: (012) Fax: (012)

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