Passion Parties PassionNet Order Payment Options

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1 Passion Parties PassionNet Order Payment Options Passion Parties is pleased to offer the flexibility several payment options when placing orders through the PassionNet. You may apply any of the following in any combination to a single order: 1. Personal Credit Card 2. Credit Certificate 3. Customer Credit Card (Pre authorization) 1 PERSONAL CREDIT CARDS You may use up to three different personal credit cards to pay for each individual PassionNet order. These are credit or debit cards issued in your name by your financial institution. 2 CREDIT CERTIFICATE Credit Certificates allow you to use overpayments such as money left over after applying preauthorized customer credit cards to an order toward a future order. Credit Certificates: Allow you to apply overpayments (credits) to your online orders automatically Do not expire they are valid until redeemed May be used on all types of orders phone, web, events, etc. When an order is overpaid, you will be asked to issue a Credit Certificate to your account or refund the overpayment at the end of the month. A Credit Certificate cannot be changed to a refund or vice versa once your order has been submitted. Please note: Shipping credits are issued as Credit Certificates Credit Certificates are non refundable and non transferable Credit Certificate Listing in your Back Office gives you the option to view all used and unused Credit Certificates In the event that the entire balance of a Credit Certificate is not used, the remaining balance may be applied to a future order 3 CUSTOMER CREDIT CARD PROCESSING (PRE AUTHORIZATION) You may choose to process your customers Visa, MasterCard or Discover (U.S. only) credit cards through Passion Parties for a nominal fee and apply those payments to your order. Consultant participation is optional. If you currently have your own merchant account with a credit card processing company, you do not have to use the pre authorization service offered by Passion Parties.

2 There are no additional costs incurred by using this option. There are no monthly or annual fees and no per transaction fees. This option is currently in place and available for every Consultant there is no sign up or enrollment to use this feature. This is a fantastic opportunity for those who have had difficulty obtaining their own merchant account to finally be able to upgrade their YPC site website to Premium to allow your customers to place orders via your site. If you choose to use the pre authorization payment option, you will incur a 3.5% credit card processing fee on the retail total of the order the pre authorizations are applied to. This fee is collected by reducing your buying discount by 3.5%. For example: If your buying discount is 40%, retail orders placed using a pre authorized payment will reflect a 36.5% buying discount. The 3.5% fee applies only to pre authorized credit card amounts. If you use a personal credit card to complete an order, the remaining balance from the initial 3.5% withhold for each order placed is refunded to you and added to your monthly bonus check, or as a separate refund check if a bonus is not due. Once the order is submitted, your customers credit cards will be charged. Their credit card billing statement will show a charge from Passion Parties Inc. in the amount you preauthorized. In the event that a preauthorized amount is more than your order total, you have the option to have a Credit Certificate issued to your account or refund the overpayment which will be paid out monthly. If you receive a monthly bonus check, the overpayment amount will be included in this check / direct deposit (if you participate in this option). Overpayments do not count as income and the totals will not be included on your IRS 1099 (U.S. only). Or, you may choose to create a Credit Certificate to apply the overpayment to a future order. For tax records, you will be provided with a statement of the total amount of credit card fees incurred by Passion Parties at the end of each month. Completing the pre authorization payment option is a two part process. First you will need to obtain preauthorization of your customers cards; then you will apply those pre authorizations to your order. Please refer to the following pages for step by step instructions on using the Pre Authorization option.

3 Entering Customer Credit Card Payments for Pre Authorization Step 1: Log into your PassionNet Back Office. Step 2: Click the Data / Reports tab. Step 3: Select Pre Authorization Request Listing. Step 4: Select Add Pre Authorization Request.

4 Step 5: Enter the customer name, billing information, credit card information (including verification code) and the total amount to be authorized to your customer s credit card. In the Group Name field, enter identifying information such as Joanne s Party or the client s name if it is a single order. Click on Submit Pre Authorization Request. At this point the payment will be submitted for authorization. If the payment declines, this will be noted beside the payment. If the payment is authorized, an authorized notification will be displayed. An authorized payment means the credit card has cleared and the funds are available. At any time you can click on the Pre Authorized Request Listing for a period of five business days. If the preauthorization is not applied to an order within five business days it will expire and disappear from the listing. Once all payments have been authorized they may be applied as payments toward an order. Applying Customer Credit Card Pre Authorizations to an Order Enter the order screen by clicking on the Order tab at the top of the page.

5 On the right hand side of the page, you will see a purple box that says Allow Pre Auths? This field is defaulted to NO. Change this to YES and click the Pre Auth Setting button. Notice the (40% Discount) displayed next to the Gigi in the order sample to the left. At the top of the page, you will see a message that says: Set to allow Pre Auths: Pre Authorized Payments can now be applied to this order. Notice the buying discount has changed from 40% to 36.5% next to the retail item. Sales Aids and non discount items are not affected only retail items. When you have completed entering your order, click on Pay For Order.

6 Using Customer Credit Card Pre Authorization to Pay for an Order To apply your clients pre authorized credit card payments, click on Apply Pre Authorized Payments. Click on Apply to Order (located under the Status of each pre authorized card).

7 You can now see the first credit card applied to the order. Notice the change in the amount next to Total Owed on Order. To apply the next pre authorization, click on Apply Pre Authorized Payments (please note you also have the option to by Credit Certificate which is not shown in the sample). You have now returned to the Pre Authorizations Listing Screen. Notice how the first payment now says Applied to Order. Continue to apply all customer pre authorizations.

8 All customer pre authorized credit card payments have now been applied to this order. Notice the $3.84 overpayment on this order. Once you have selected Submit Order & Payments, you will have two options: Have the overpayment amount refunded to you after month end processing (via paper check or direct deposit if you have opted in), or: The system will issue you a Credit Certificate in the amount of the overpayment. Make your selection carefully. Once you have requested a refund or certificate it cannot be changed. Credit Certificates do not expire; they are valid until redeemed. If you have any questions about Third Party Authorizations or Credit Certificates, please contact Consultant Services at PASSION during normal business hours. Or, you may info@passionparties.com and a Consultant Services representative will contact you as soon as possible.