Dear Principia Billing Services Customers,

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2 Dear Principia Billing Services Customers, The Principia Billing Services Office is pleased to announce our new online bill called PrinBill. It can be accessed at PrinBill is powered by TouchNet Information Systems, Inc., a leading bill presentment and payment provider. We have taken this step primarily to be in compliance with the new Payment Card Industry (PCI) data security standards set out by the major credit card companies to better protect the security of individuals credit card information. The new approach also allows us to provide a Web-based system that meets today s parents and students expectations. Other key features of the program include: Convenient notification when PrinBills are available and new charges are incurred Online access to current account activity and past statement history Quick and secure online payments Student payment plans that adjust automatically for new charges or credits No financial contract to complete There are two other major changes that affect payment by credit card: First, all credit card transactions will incur a non-refundable PayPath service fee of 2.75% ($3.00 minimum). In recent years, Principia s merchant fees for handling credit cards have increased to over $100,000 per year. Please be aware that there are no fees on payments from bank accounts and no fees for enrolling in a payment plan to spread installment payments over academic terms. Second, credit card payments can be accepted only on MasterCard, American Express, and Discover due to restrictions within Visa s merchant services agreement. This PrinBill Guide will help you begin accessing your account(s) to review charges, set up payment plans, and schedule payments. We believe you will find PrinBill easy to use, and our Billing Services staff is available if you need assistance. Thank you for your support of Principia. We trust that PrinBill will make your bill paying simple and easy while at the same time enabling us to better secure your account information. Yours truly, Douglas Gibbs Controller and Assistant Chief Financial Officer The Principia

3 Welcome to PrinBill What is PrinBill? PrinBill is Principia s new online billing and bill payment service. Beginning in August 2008, Principia bills will be viewable online, and payments can be made using secure online access. Payments can be made electronically from your U.S. checking or savings account or by credit card (MasterCard, Discover, or American Express). All PrinBill accounts will have a personal, secure login (logins for parents of School students will give them access to their children s accounts). Please remember to protect this login as it provides access to any stored account numbers. PrinBill Guide This Guide highlights the most important aspects of the PrinBill service. Frequently Asked Questions, detailed instructions, and other information can be found on PrinBill.com. Here s a quick summary of the sections: School Information School Student Accounts Parent Access (St. Louis campus) School Payment Plans College Information College Student Accounts (Elsah campus) Parents of College Students College Payment Plans General Information Authorized User Login Payment Methods International Payments Payments on a Student Account from Multiple Households Non-Student Accounts (faculty, staff, clubs, outside organizations, other individuals) 1

4 School Information School Student Accounts Parent Access For parents of students attending The Principia School, a personal login (see Authorized User Login section) will be provided that will give you access to your child s PrinBill account. If you have more than one child attending the School, your Authorized User login will give you access to all of their accounts. School Payment Plans School charges may be paid over ten months during the school year. There is no fee for the use of this interest-free installment plan. The payment plan starts in August, with the first payment due on August 26 th. Each subsequent payment is due by the 26 th of each month. A late charge of 1% will apply for payments not received by the 26 th of the month. To enroll in a payment plan, log in to PrinBill and select School Payment Plan. If you do not enroll in a payment plan, the total amount due for the year must be paid by August 26 th to avoid late charges. All school related costs charged to your billing account are included in the payment plan. As charges are incurred throughout the school year, they will be added to the plan and spread out over the remaining months of the payment plan. notification will be sent whenever installment amounts change. Monthly payments from bank accounts may be automated to pay plan installments. In PrinBill, when you sign up for a payment plan, you may choose to schedule future installment payments (during the online payment plan enrollment process in PrinBill, this is Step 2 labeled Budget Worksheet ). If you choose this option, the installment payments will be made automatically on the date you establish (prior to, or on, the 26 th of each month). For accounts with multiple payers, please see the General Information section. Note: Monthly installment amounts and corresponding scheduled payments may change at any time after the 26 th of the month because of new account activity. 2

5 College Information College Student Accounts A PrinBill menu is now available within Self-Service Banner (SSB). On the PrinBill menu, click the PrinBill Login button to open a new browser window and automatically log in to your account. Parents of College Students Principia adheres to the Family Educational Rights and Privacy Act (FERPA), a federal law that protects the privacy of students educational records. Therefore, parent access to College student financial records must be granted by the student. Using the Authorized User feature, College students can grant PrinBill access to parents (and other bill payers). Please see the General Information section for additional information on Authorized Users. College Payment Plans College charges for each quarter may be paid in three installments. There is no fee for the use of this interest-free installment plan. You must enroll in a new payment plan each quarter. The payment plan for Fall Quarter starts in August, with the first payment due on August 26 th. Each subsequent payment is due by the 26 th of each month. A late charge of 1% will apply for payments not received by the 26 th of the month. To enroll in a payment plan, log in to PrinBill and select the appropriate payment plan for each quarter. If you do not enroll in a payment plan, the total amount due for the quarter must be paid by the first installment due date listed below in order to avoid late charges. Quarter Payment Plan Installment Due Dates Fall Quarter College Fall 2008 Payment Plan August 26 th, September 26 th, and October 26 th Winter Quarter College Winter 2009 Payment Plan December 26 th, January 26 th, and February 26 th Spring Quarter College Spring 2009 Payment Plan March 26 th, April 26 th, and May 26 th All related costs charged to your billing account are included in the payment plan. As charges are incurred throughout each quarter, they will be added to the plan and spread out over the remaining months of the payment plan. notification will be sent whenever installment amounts change. Monthly payments from bank accounts may be automated to pay plan installments. In PrinBill, when you sign up for a payment plan, you may choose to schedule future installment payments (during the online payment plan enrollment process in PrinBill, this is Step 2 labeled Budget Worksheet ). If you choose this option, the installment payments will be made automatically on the date you establish (prior to, or on, the 26 th of each month). For accounts with multiple payers, please see the General Information section. Note: Monthly installment amounts and corresponding scheduled payments may change at any time after the 26 th of the month because of new account activity. 3

6 General Information Authorized User Login Authorized User logins will be provided for School parents and non-student account holders using the address that we have in our system. The address will become the login ID for accessing billing information. If there are other family members who would like access to view the bill or pay online, please send an to The should contain the student s name and Principia ID number, the address of the new Authorized User, and a subject line of Auth User Setup. An notification containing the password will be sent to the new Authorized User. To log in as an Authorized User, click the Authorized User Login button on the www. PrinBill.com home page. Payment Methods Available payment methods include electronic bank withdrawals, credit card payments, or checks. The following credit cards are accepted: MasterCard, American Express, and Discover. Credit card payments incur a PayPath service fee of 2.75% ($3.00 minimum per transaction). There are no fees for paying by electronic bank withdrawal. Check payments should include the Principia ID number and be mailed to the following address: The Principia Attn: Cashier Clayton Road St. Louis, MO International Payments Options for international payments include wire transfer, credit card (MasterCard, Discover, and American Express), or checks payable in U.S. dollars. Please contact Billing Services for wire transfer instructions and answers to any questions you have about international payments. Payments on a Student Account from Multiple Households If more than one household is paying on a student account, do not select scheduled payments when signing up for the payment plan. Due to system limitations, partial installment payments cannot be scheduled for a future date. Instead, you can make partial installment payments each month on PrinBill.com by entering an amount other than the installment payment amount in the Payments tab. Non-Student Accounts (faculty, staff, clubs, etc.) Faculty, staff, Prin Clubs, College organizations, and other non-student account holders will have a personal login that will provide access to PrinBill accounts. Faculty and staff can log in from Self Service Banner (SSB) or through an Authorized User login. All other non-student accounts will be provided with an Authorized User login. To log in from SSB, go to the PrinBill menu and click the PrinBill Login button. This will open a new browser window and automatically log in to your account. 4

7 Principia Billing Services Support Contacts School Accounts College Accounts Cheryl Carbonell Mac Estes , ext , ext Billing Services Supervisor Connie Fazio , ext Notes 5

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