2 ASIAuth Credit Card Processing Overview

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1 2 ASIAuth Credit Card Processing Overview 1 Overview ProftitMaker ASIAuth Credit Card Processing Option is used to automate the processing of credit cards using these available gateways: PromoPayment, NPC Secure, USAePay, and PayPal using PayFlow Pro. Based on the recommendation of various gateways, each credit card order is a two-step process (pre-authorization and post-authorization). The advantage of this is to ensure that the credit card is valid and has funds available for processing. The funds are reserved on the credit card at pre-authorization time. No money exchange takes place at this time. Later, a post-authorize process is performed that processes the credit card and performs the request to update your bank account with the funds. This process may take 2 or more business days depending on your processor. As orders are entered in the ASI Computer Systems (ASICS) software system, credit card information is entered by the operator and processed via an internet connection using one of several possible secured gateway options. The initial process of submitting an authorization only request is referred to as pre-authorization, which verifies that the credit card is valid and has available funds to cover the order amount plus an optional percentage of the order. This amount is allocated against their credit card account. The number of days that this allocation remains is based on your merchant bank guidelines. Later a post-authorize request is performed, generally after recording ship quantities and adding any additional charges. The post-authorize transaction completes the sale and makes the request to deposit the funds into your bank account within a few business days upon settlement. The time of the settlement depends on credit card processor, but it is usually done the same night and is performed using the console manager for your specific gateway choice. Since these daily procedures are related to your credit card processor and gateway selection, please contact your merchant service group for specific requirements. 1.1 Setup Please make a choice: PromoPayment (Safe Save Payment Gateway Services) Access Group/NPC Secure Access Group/USAePay PayPal (using PayFlow Pro) EFSNet Note: Contact the Gateway software provider for assistance with the installation of their software PromoPayment (Safe Save Payment Gateway Services) Minimum System Requirements Requires Internet Access for each station that processes credit cards. Requires ProfitMaker version or higher. PromoPayment is a new processing service, provided by SofterWare Inc. that provides discounted CC Merchant Services exclusively to ASI members. The method of processing as implemented by ASI Computer Systems makes it easier for the merchant to meet PCI Compliancy requirements and ASI Computer Systems to meet PA-DSS Compliancy guidelines. Getting started 1. Contact SofterWare Inc. at , to begin the process. Once you have signed up for the service and have received an API-Key from SafeSave, then continue with the next step to implement this service in ProfitMaker. ProfitMaker - Company Information Edit the credit authorization window and select PromoPayment as your authorization provider and enter the API-Key. Notes: 1. PromoPayment requires that the post authorization value must be equal or less than the pre-authorization value. To ensure that this occurs, it is recommended to set your payment method Add l approval % to a value that will ensure that the pre-authorization amount will be greater than the post-authorization amount. See Payment Method for more details. Additional Programs ASI Computer Systems, Inc.

2 ASIAuth Credit Card Processing Overview 2. PromoPayment will perform the collection of credit card information outside of ProfitMaker using an HTML form that will request the credit card#, expiration date and credit card security code. None of this information will be stored at any point on the local PC nor in any ProfitMaker related database tables. I ' Credt Cant h.thonl'2111ion - lko It 0 Authorizt on IPromoPayment a IZILevelthreeinformation IZITest mode WebPayment loo10 Edit Ne><t Close Credit Card Processing _I if!l Credit Card Processing Miller Medical Supply Address 1 Cedar Falls,!A Billto Credit Card Number: Expiration Date:1 1 January I J 2012H Credit Card Security Code: 333 I Submit J!\Vh;;t ;;ibi;i Sub Total:11.17 Shipping: LOO Tax: 0.70 Grand Total:12.87 fe Credit Card Processing You may close this window and return to Profit::v!aker to reyiew the transaction response. Additional Programs AS/ Computer Systems, Inc.

3 4 ASIAuth Credit Card Processing Overview Access Group/NPC Secure Minimum System Requirements Win NT, Win 2000, Win 2008, XP or Vista Requires Internet access for each station processing credit cards Access Group (a registered agent of NPC {the merchant account provider/processor}) is the ASI Affiliate that provides discounted CC Merchant Services exclusively to ASI Members. Access Group uses the USAePay gateway services exclusively with ASI Computer Systems and ProfitMaker software. Getting started 1. Contact Access Group to begin the process at Once you have signed up for the service and have received the Serial # from NPC Secure continue on with the next step. Company Information Edit the credit authorization window and select NPC Secure as your authorization provider and enter the serial number Access Group/USAePay Minimum System Requirements Win NT, Win 2000, XP or Vista (not compatible with Win bit operating systems) Requires Internet access for each station processing credit cards USAePay Com Object Access Group (a registered agent of NPC {the merchant account provider/processor}) is the ASI Affiliate that provides discounted CC Merchant Services exclusively to ASI Members. Access Group uses the USAePay gateway services exclusively with ASI Computer Systems and ProfitMaker software. Getting started 1. Contact Access Group to begin the process Once you have signed up for the service and have created the necessary source key on the USAePay console manager then continue on with the next step. Please refer to the USAePay user guide for instructions on creation of Users and Source Key information. 2. Installation requires the downloading, installation and registration of USAePay s Com Object application. Please contact Access Group for assistance with this process.

4 ASIAuth Credit Card Processing Overview 5 Note: The com object needs to be installed on each PC that will process credit cards. Company Information Edit the Credit Authorization window to enter information required for processing credit cards through Access Group/USAePay. Selecting Access Group/USAePay will enable the field for Key. This completes the setup for processing credit cards using USAePay as your processing gateway PayPal (using PayFlow Pro) Minimum System Requirements Win 2000, Win 2003, XP or Vista Requires Internet access for each station processing credit cards PayFlow Pro Software Development Kit PayFlow Pro is the gateway solution for Verisign, which has since been merged into PayPal. Once you establish a merchant account with VeriSign/PayPal, you may then download, install, and use the PayFlow Pro application for online credit card processing in ProfitMaker. Getting started Please contact PayPal for assistance with the installation of their software at Note: Make sure ProfitMaker is closed on the computer when the comobj is being installed. The comobj will need to be installed on each workstation that will be processing credit cards. Company Information Edit the Credit Authorization window to enter information required for processing credit cards through PayPal. Selecting PayPal will enable the fields that need to be setup. Partner enter the partner name to be used when logging into your credit card transaction manager s website. User enter the user name to be used when logging into your credit card transaction manager s website. Login - Enter the login name to be used when signing into your credit card transaction manager's website. Password Enter the password to be used when logging into your credit card transaction manager's website.

5 6 ASIAuth Credit Card Processing Overview For ecommerce Gold customers, your websites will need to be on verison or higher. Once you are done updating your SDK for Paypal on the webserver here is what needs changed on your sites. In each site you will go into the payment options and look for this option. That is what it is currently set to. You will set it to PayPal v4 or later. Then you will go to each website s directory on the server. There will be a file called web.config Open that in notepad. You will find this line of code. <add key="payflow_host" value="pilot-payflowpro.paypal.com" /> You will want to remove the pilot- It will look like this when you are done. <add key="payflow_host" value="payflowpro.paypal.com" /> Payment Method Use this option under Masters/Codes -> Maintenance to Create or Edit all relative Payment Method master records in ProfitMaker. Records will need to be created for both Manual and Interface" processing for each credit card type that will be accepted (MasterCard, Visa, American Express etc ). The setup of both types are similar, except for the Authorization type, Add l approval %, and the additional security options for address and CSC validation. For the Interface type, the Additional approval % is used for the pre-authorization process only. The order value at the time of pre-authorization is increased by the percentage entered here, and that amount is sent during the pre-authorization request. Later, when the order has shipped, only the actual value of the shipment will be charged to the card. Checking the boxes for "Enable address verification service" and "Enable credit card security code" will allow you to enter additional credit card information from ProfitMaker. This information (credit card holder's name and address, and 4 digit CSC #) is not sent to PayPal unless the "Line item information" checkbox in Company Information has been checked (see the above paragraph for more information).

6 ASIAuth Credit Card Processing Overview EFSNet Minimum System Requirements Win NT, Win 2000 or XP Requires Internet access for each station processing credit cards Internet Explorer 5 or higher for EFSNet option EFSNet does not require any additional software to be installed on the station performing credit card transactions. You will need a valid Store Key and Store ID to complete the setup of Company Information, which is assigned when setting up your merchant account information through EFSNet. Company Information Edit the Credit Authorization window to enter information required for processing credit cards through EFSNet. Selecting EFSNet will enable the fields for Key, Store ID, and Test mode. When EFSNet is first selected we recommend testing several transactions before using the system in Live mode. 1.2 Payment Method Payment Method Use this option under Masters/Codes -> Maintenance to Create or Edit all relative Payment Method master records in ProfitMaker. Records will need to be created for both Manual and Interface" processing for each credit card type that will be accepted (MasterCard, Visa, American Express etc ). The setup of both types are similar, except for the Authorization type, Add l approval %, and the additional security

7 8 ASIAuth Credit Card Processing Overview options for address and CSC validation. For Interface type, the Additional approval % is used for the pre-authorization process only. The order value at the time of pre-authorization is increased by the percentage entered here, and that amount is sent during the pre-authorization request. Later, when the order has shipped, only the actual value of the shipment will be charged to the card. Checking the boxes for "Enable address verification service" and "Enable credit card security code" will allow you to send additional credit card information from ProfitMaker. 1.3 Procedure Test by entering a sample order for an amount of 1.00 on each PC that will be processing credit cards. This will require a valid test credit card account number for processing ( ). At this time PromoPay, VeriSign/PayPal and EFSNet should be set to test mode. Once the transaction has been processed and the operator has received notification that the transaction has been approved, load the appropriate gateway s web site to review the transaction details through their specific manager console. Once you are sure that each PC is operating and processing properly, then select to go "live" and make any required changes to Company Information. These changes may include unchecking Test mode and may require a change to the identification codes used to confirm your merchant account information. Order Processing All order entry processes (including Fulfillment) contain a credit card processing window. For Regular orders, activate credit card processing in each order by checking "Cr card" on the Order Info tab window. Continue to process the order as normal. Once all line item details have been entered, use the Method of Payment button located on the Options tab window to enter credit card information. If the payment type is set up as Interface, a Pre-Authorize button will be enabled. Selecting this button will transmit order-related information to the appropriate gateway service and, if approved, the funds will be allocated against the card. The Verification button will allow additional information to be captured on the order and transmitted to the appropriate gateway.

8 ASIAuth Credit Card Processing Overview 9 For Fulfillment orders, activate credit card processing by entering CC in the payment type field located on the Edit Summary window. This will activate the Method of payment button where credit card information is entered. If the payment type is set up as an Interface type, the Pre-Authorize button will become enabled. Selecting this button will transmit order-related information to the appropriate gateway and, if approved, the funds will be allocated against the card. If the selected Payment method is set up to capture additional credit card information, the Verification button will be enabled. Clicking this button will allow you to enter more information, including the cardholder's name, address, and CSC #. If the checkbox in Company Information is checked for Level 3 support, this additional information will be transmitted to PayPal.

9 10 ASIAuth Credit Card Processing Overview Post Credit Card Deposit To minimize transaction fees it is recommended by ASICS that posting of Interface orders occur after shipping. This reduces the need to issue new charges/credits against the card due to changes that occur at billing time, such as adding freight. This application allows the ability to select credit card orders to be processed by program, order #, customer #, unit #, or payment type. This allows the ability for different operators to be in the application at the same time to handle the processing of their specific orders. Once the selections have been processed a list of the orders will be displayed. Interface orders are identified by the * that appears in the 2nd column of the listing of orders to be processed. Orders that have been shipped will show a status (St column) of S (shipped complete), P (shipped partial) or empty (not shipped). To process one order at a time, select an order by double clicking or highlighting and selecting Edit. The Pre-Authorize button will transmit the "AuthOnly" request and the PostAuthorize button will complete the capture of the order information and transmit the information to the appropriate gateway.

10 ASIAuth Credit Card Processing Overview 11 To authorize a batch of orders at once, click the Process CC button at the bottom of the Post Credit Card Deposits window. This will bring up an options window to select which orders to process. Choose Pre-Authorize to process all Interface orders waiting for a pre-authorization. Choose Post-Authorize to process all Interface orders waiting for a post-authorization. Choose to "Include backorder amount now" if you wish to authorize the card for the entire amount of the order, including backordered items. Choose "Include backorder amount later" to only authorize the card for the amounts shipping on this order, not including any backordered items. Credit memos will not be processed; they must be authorized separately. When OK is pressed, the system will go through each order and try to pre or post-authorize the order (based on your selection). A message box will pop up for each order that is declined, stating the reason the card was declined. An order can only be post-authorized once. Any changes made after the post-authorization will require a manual transaction using the appropriate gateway manager console. Manual entries may include Voids (due to deletion of order), new transaction ( for changes that may occur after PostAuthorize ) etc Once the order has been Post-Authorized, the icon to the left of the order on the Post Credit Card Deposits window will turn green. When the Post button is pressed, all orders with a green status will post a cash deposit to the general ledger against the order(s). You may then print the invoice in the normal manner. Additional information Deleting credit card orders that have been processed through the appropriate gateway as a PostAuthorize will require a Manual transaction to either void or credit the transaction against the original credit card. This is done on the appropriate gateway manager console. Settlement is performed using the appropriate gateway s manager console, and should be completed at the end of each business day.