WIM Image Upgrade Instructions

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1 v2.1

2 v2.1 Publication Information 2015 Imagine Communications Corp. Proprietary and Confidential. Imagine Communications considers this document and its contents to be proprietary and confidential. Except for making a reasonable number of copies for your own internal use, you may not reproduce this publication, or any part thereof, in any form, by any method, for any purpose, or in any language other than English without the written consent of Imagine Communications. All others uses are illegal. This publication is designed to assist in the use of the product as it exists on the date of publication of this manual, and may not reflect the product at the current time or an unknown time in the future. This publication does not in any way warrant description accuracy or guarantee the use for the product to which it refers. Imagine Communications reserves the right, without notice to make such changes in equipment, design, specifications, components, or documentation as progress may warrant to improve the performance of the product. Trademarks Product names and other appropriate trademarks, e.g. D-Series, Invenio, PowerSmart, Versio are trademarks or trade names of Imagine Communications or its subsidiaries. Microsoft and Windows are registered trademarks of Microsoft Corporation. All other trademarks and trade names are the property of their respective companies. Contact Information Imagine Communications has office locations around the world. For domestic and international location and contact information, visit our Contact page ( Support Contact Information For domestic and international support contact information see: Support Contacts ( ecustomer Portal ( Academy Training ( Imagine Communications Corp. Proprietary and Confidential. 3/10/2015 Page 2

3 Contents Contents... 4 Requirement for Versios in a NEXIO Environment... 4 Backup Settings and Files... 4 Backup the NEXIO Settings... 4 Backup Files and Network Settings... 5 Backup the ASDB Database... 5 Download the Latest WIM Image on a Separate System... 6 Apply the Versio 2.1 WIM Image... 6 Restore the ASDB Database... 8 Upgrade the ASDB Database... 9 Restore the Saved NEXIO Settings... 9 Review Versio Configuration Settings... 9 Create a New Image for Future Recovery... 9 Format a Third-Party USB Stick Capture the WIM Image Imagine Communications Corp. Proprietary and Confidential. 3/10/2015 Page 3

4 Upgrade Versio Systems to the 2.1 Image Use the instructions in this note to upgrade Versio systems currently running 1.x or 2.0.x versions to the Versio 2.1 WIM image. Complete the steps in the described order. Requirement for Versios in a NEXIO Environment If you are upgrading a standalone PRODUCTNAME platform you can skip this step. If your Versio platform is part of a NEXIO environment that attaches to external storage via a NEXIO MIOH platform, it is essential to ensure the following before upgrading to Versio 2.1. Make sure the NEXIO system is running on the software release. If it is running on an earlier version, it must be upgraded to the release BEFORE the Versio platform is upgraded. If upgrading the NEXIO system to the software release, the Versio platform must be offline during the entire upgrade process. Read the NEXIO Software Installation Guide and carefully follow the steps, while noting all recommendations provided, to properly upgrade the NEXIO system. Backup Settings and Files Backup the NEXIO Settings Before applying the Versio 2.1 image, use the batch file available on Dropbox to archive the current NEXIO settings and license information. You will reapply the saved settings after the image is applied. 1. On the Versio system, create a folder on the D:\ drive called "Backup." 2. In the Backup folder, create a subfolder called "Settings." 3. Save the Nexio.bat files to the Versio system. a. In a browser, go to > Public > 030 Integrated Playout > Software > Versio 2.1. b. Browse to the System Image folder. Note: Check any readme.txt files in the System Image folder for the correct location. c. Navigate to the latest available WIM image folder. d. Open the Resources subfolder Imagine Communications Corp. Proprietary and Confidential. 3/10/2015 Page 4

5 e. Save the Archive_NEXIO_Settings.bat and the Restore_NEXIO_Settings.bat files in the Resources folder to the D:\Backup\Settings folder you created on the Versio system. 4. On the Versio system, navigate to the D:\Backup\Settings folder and double-click the Archive_NEXIO_Settings.bat file to run the file. 5. Press any key to continue. A window opens indicating the backup operations were successful and additional files containing the archived settings appear in the D:\Backup\Settings folder. Backup Files and Network Settings Applying the WIM image will reformat the C:\ drive on the Versio system. If you want to preserve any files on the C:\ drive, backup the files to the D:\ drive before proceeding. It is also recommended that you archive the network configuration settings and then restore them after the WIM image is applied. Backup the ASDB Database If you are upgrading a Versio 2.0.x system you can skip this step. This step is only required for upgrading a Versio 1.x system. Before applying the Versio 2.1 image, create a backup of the ASDB Database that you will restore after the WIM image is applied. Earlier 1.x versions of Versio stored the database on the C:\ drive. Versio 2.1 stores the database on the D:\ drive and must be backed-up before the new image is applied. 1. In the D:\Backup folder you created, add a new subfolder called "BackupDatabase." 2. Select Start > All Programs > Microsoft SQL Server 2008 R2 > SQL Server Management Studio. 3. Click Connect in the Connect to Server window. 4. In the Object Explorer expand Databases. 5. Right-click on ASDB and select Tasks > Back Up. 6. Verify that the path displayed in the Destination area is highlighted and click Remove. 7. Click Add in the same area and then click the browse (...) button. 8. Browse to the D:\Backup\BackupDatabase folder. With the BackupDatabase folder highlighted, enter ASDB.bak in the Filename area, and click OK. 9. Click OK in the Select Backup Destination window. 10. Select Options and then select Overwrite All Existing Backup Sets. Click OK. 11. Click OK in the confirmation message that indicates "The backup of database ASDB completed successfully." 12. Close SQL Server Management Studio Imagine Communications Corp. Proprietary and Confidential. 3/10/2015 Page 5

6 Download the Latest WIM Image on a Separate System 1. On a separate computer connected to the internet, insert the System Recovery USB stick into an available USB port. 2. In a browser, go to > Public > 030 Integrated Playout > Software > Versio Browse to the System Image folder. Note: Check any readme.txt files in the System Image folder for the correct location. 4. Navigate to the latest available WIM image. 5. Download the WIM image (.wim file) to the Recovery folder on the Recovery Boot drive. Note: If there is no Recovery folder in the root, create a New Folder and name it Recovery. 6. After the image is fully downloaded to the Recovery folder, right-click on the Recovery Boot drive and select Eject to safely remove the USB stick. Apply the Versio 2.1 WIM Image 1. Insert the System Recovery USB stick containing your WIM image into the USB port on the back of the Versio system. 2. Restart the Versio system. 3. To open the Boot Menu, press F11 a few times each time the screen changes during the POST. 4. When the Boot Menu displays, select the USB drive and press ENTER to access the Recovery Desktop. 5. On the Recovery Desktop, double-click the Utility Launcher icon Imagine Communications Corp. Proprietary and Confidential. 3/10/2015 Page 6

7 Note: If the Utility Launcher icon does not appear on the Recovery Desktop, double-click on "RecoveryDT.exe" located in the root of the System Recovery USB stick to add it. 6. In the Utility Launcher, click the Imaging button to open the NxImage application. 7. From the File menu, select Format Disk to open the Format Disk dialog. 8. From the Disk Discovery list, select the disk marked "System." 9. In the Assign Letter list, select C. 10. In the Format Type list, select NTFS. 11. Click the Format button. 12. In the Format Disk pop-up, click Yes to confirm the formatting of the C:\ drive. 13. When the formatting is complete, click Close to return to the NxImage application. 14. From the File menu, select Apply WIM Image. 15. In the Apply Image dialog, click Open to access the Select the Source Image dialog. 16. In the Open dialog, navigate to the Recovery USB drive, open the Recovery folder, and then doubleclick the downloaded.wim file. The filename displays in the Step (1) field of the Apply Image dialog. 17. In the Apply Image dialog, click the Browse button and select the C:\ drive. The drive displays in the Step (2) field. Note: You must use the Browse button to select the destination drive. 18. Click the Apply Image button. The progress and status displays in the title bar. 19. After the image is applied, click Close to return to the Recovery Desktop. 20. Go to Start > Computer. Right-click on the Recovery Boot USB drive and select Eject from the menu. 21. Remove the System Recovery USB stick from the back of the system Imagine Communications Corp. Proprietary and Confidential. 3/10/2015 Page 7

8 22. Shutdown the Versio system (Start > Shutdown). 23. After the system has completely shut down, press the Power button on the front panel to restart the Versio system. Note: When the Versio system reboots you are prompted to update the firmware. In rare circumstances the firmware might not update properly. If this happens, when you power on the system, immediately shutdown the FXP and LLM before proceeding with the firmware update. Restore the ASDB Database If you are upgrading a Versio 2.0.x system you can skip this step. This step is only required for upgrading a Versio 1.x system. This procedure will restore the ASDB Database into the D:\ Database folder. 1. Create a new folder on the D:\ drive called "Database." 2. Select Start > All Programs > Microsoft SQL Server 2012 > SQL Server Management Studio. 3. Depending on the Versio system name, use one of the following methods to connect to the server. If the name of the Versio system is still NX1801NGC-729 then click Connect in the Connect to Server window. If the Versio system has been renamed, enter the new computer name in the Server Name area before the "\SQLEXPRESS" and then click Connect in the Connect to Server window. 4. In the Object Explorer expand Databases. 5. Right-click the Databases folder and select Restore Database. 6. In the Source area of the Restore Database window, select Device and click the browse (...) button beside the Device field. 7. In the Select Backup Devices window click Add. 8. Navigate to D:\Backup\BackupDatabase if the path did not default to it, select the ASDB.bak file, and click OK in the Locate Backup File window. Then click OK in the Select backup devices window. 9. Select Files (in the top-left corner), click the browse (...) button for the Logical File Name ASDB_dat, and browse to D:\Database. Enter ASDB.mdf into the File name area. Click OK. 10. Click the browse (...) button for the Logical File Name ASDB_log, browse to D:\Database, and enter ASDB.ldf into the File name area. Click OK. 11. Click "Options" in the top-left of the Restore Database - ASDB window and select the "Overwrite the existing database (WITH REPLACE)" check box on the right side. 12. Click OK. This will convert the ASDB.bak file into ASDB.mdf and ASDB.ldf files in the D:\Database folder. 13. Click OK in the Database 'ASDB' restored successfully confirmation message Imagine Communications Corp. Proprietary and Confidential. 3/10/2015 Page 8

9 Upgrade the ASDB Database When upgrading a Versio system, use the following procedure to ensure the database version supports the current functionality and has the correct permissions. 1. In SQL Server Management Studio, select File > Open > File and navigate to C:\Install\Versio2.1\Software Upgrade\Resources\SQL_2012_Scripts_v1.2\. 2. Highlight the Upgrade_All_ADC_SQL_2012_V1_2.sql script and click Open. 3. Click the!execute button (with the red exclamation mark) in the top-left of the SQL Management Studio. This gives the database permissions to operate on the system and ensures current functionality. 4. Verify that Command(s) completed successfully is displayed in the lower-middle Messages area of SQL Server Management Studio. 5. Close the SQL Server Management Studio. Restore the Saved NEXIO Settings Restore the saved NEXIO settings and license information by running the Restore_NEXIO_Settings.bat file. 1. Navigate to the D:\Backup\Settings folder you created during the procedure Backup the NEXIO Settings (on page 4). 2. Run the Restore_NEXIO_Settings.bat file. Review Versio Configuration Settings To review the configuration settings complete the following steps. 1. Double-click the Magellan Software Manager icon on the Versio desktop. 2. Click the Edit Settings button on the Versio plug-in line. 3. Review all of your system configuration options and make any necessary changes. 4. Click Save to save the settings. 5. Click the Push Config to Device button to update the system with the saved configuration. Create a New Image for Future Recovery After you verify that the Versio 2.1 image has been upgraded successfully, it is recommended that you create a new WIM image to capture the current state of the C:\ drive for future system recovery Imagine Communications Corp. Proprietary and Confidential. 3/10/2015 Page 9

10 Format a Third-Party USB Stick The WIM image must be captured to a properly formatted USB stick. It is recommended that the WIM image is captured to the System Recovery USB stick, which is already properly formatted for the WIM image. Note that you can also capture the WIM image to a network share. If you are using a third-party USB stick, use the following steps to format the USB stick for the WIM image. 1. Insert the third-party USB stick into the USB port on the back of the Versio system. 2. On the Versio system, open the Programs\PE_Apps folder. 3. Double-click NxImage.exe to start the NxImage application. 4. From the File menu, select Format Disk. The Format Disk dialog opens. 5. From the Assign Letter drop-down list, select only the third-party USB stick. 6. From the Format Type drop-down list, select NTFS. 7. Click the FORMAT button to format the third-party USB stick. Capture the WIM Image Use the following steps to capture a WIM image for future system recovery. 1. Insert the System Recovery USB stick into the USB port on the Versio system. 2. Restart the system Imagine Communications Corp. Proprietary and Confidential. 3/10/2015 Page 10

11 3. Continuously press F11 during the POST to open the Boot Menu. 4. Select the USB drive and press ENTER to access the Recovery Desktop. 5. On the Recovery Desktop, double-click the Utility Launcher icon. 6. In the Utility Launcher, click the Imaging button to open the NxImage application. 7. From the File menu, select Capture WIM Image to open the Capture Image dialog. 8. If necessary, click the Browse button beside the Step (1) field and select the C:\ drive. 9. Click the Browse button beside the Step (2) field. 10. Select the location on the USB stick for saving the WIM file and enter a name for the file. 11. In the Capture Image dialog, select the Make Bootable checkbox. 12. Click the Capture Image button. The progress and status displays in the title bar. 13. When the capture is complete, click Close. Note: If the final WIM image does not fit on the System Recovery USB stick or the third-party USB stick, you can capture the WIM image to a network share Imagine Communications Corp. Proprietary and Confidential. 3/10/2015 Page 11

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