Sentinel Management Server

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Sentinel Management Server"

Transcription

1 Sentinel Management Server Installation, Reinstallation, and Upgrade Guide Server Sentinel and Higher April 2007

2 .

3 unisys imagine it. done. Sentinel Management Server Installation, Reinstallation, and Upgrade Guide Server Sentinel and Higher April

4 NO WARRANTIES OF ANY NATURE ARE EXTENDED BY THIS DOCUMENT. Any product or related information described herein is only furnished pursuant and subject to the terms and conditions of a duly executed agreement to purchase or lease equipment or to license software. The only warranties made by Unisys, if any, with respect to the products described in this document are set forth in such agreement. Unisys cannot accept any financial or other responsibility that may be the result of your use of the information in this document or software material, including direct, special, or consequential damages. You should be very careful to ensure that the use of this information and/or software material complies with the laws, rules, and regulations of the jurisdictions with respect to which it is used. The information contained herein is subject to change without notice. Revisions may be issued to advise of such changes and/or additions. Notice to U.S. Government End Users: This is commercial computer software or hardware documentation developed at private expense. Use, reproduction, or disclosure by the Government is subject to the terms of Unisys standard commercial license for the products, and where applicable, the restricted/limited rights provisions of the contract data rights clauses. Unisys is a registered trademark of Unisys Corporation in the United States and other countries. Cisco is a registered trademark of Cisco Systems, Inc. AppManager is a registered trademark of NetIQ Corporation or its subsidiaries in the United States and other jurisdictions. Knowledge Scripts is a registered trademark of NetIQ Corporation or its subsidiaries in the United States and other jurisdictions. All other brands and products referenced in this document are acknowledged to be the trademarks or registered trademarks of their respective holders.

5 Sentinel Management Server Installation, Reinstallation, and Upgrade Guide Server Sentinel and Higher Sentinel Management Server Installation, Reinstallation, and Upgrade Guide Server Sentinel and Higher Bend here, peel upwards and apply to spine.

6 .

7 Contents Section 1. Introduction Procedures in This Guide Understanding Server Sentinel Installation Scenarios Advantages to Using a Server Sentinel Management Server Servers That Can Host Sentinel Management Server Software Section 2. Requirements Management Server Requirements Required Media Configuring the SNMP Service Verifying the Security Policy for Sentinel Management Servers Running Windows XP Professional Cabling the Management Server Required Fixes for Systems Running Server Sentinel 3.x Section 3. Preparing to Upgrade a Sentinel Management Server Isolating the Sentinel Management Server During Software Installation Uninstalling the Cisco Security Agent Uninstalling the AppManager Program or Server Director on the Management Server Stopping the Call Home Generator Service Section 4. Preparing to Manage Systems Running Server Sentinel 3.x and Previous Installing or Upgrading the AppManager Agent on a Partition Installing AppManager Extensions Section 5. Installing, Reinstalling, or Upgrading a Sentinel Management Server Setting Internet Explorer Security Options iii

8 Contents Satisfying Firewall Configuration Requirements Configuring a Default Instance of SQL Server Installing the Management Server Software Installing the Server Sentinel Software Installing Product Documentation and Documentation Tools Reconnecting the Sentinel Management Server to the Network Defining Server Sentinel Users Using Windows on an External Service Processor, Windows Partition, or Workstation Installing Remote Desktop Using an Internet Proxy Server with Server Sentinel Using a Modem Connection for Call Home Configuring and Testing the Modem Modifying the Hosts File to Use a Modem Connection Obtaining Updates Section 6. Adding Systems to Be Monitored Modifying the Sentinel Management Server Hosts File Verifying and Completing Server Sentinel Settings Adding and Configuring Systems to Be Monitored Adding Monitored Systems Verifying and Completing System Definition Verifying and Completing AppManager Setup Verifying Server Configuration Section 7. Completing the Server Sentinel Configuration Verifying Server Sentinel Communication Configuring Server Sentinel Communications Call Home Configuration for Server Sentinel 4.x Systems Configuring Call Home Generator Services Defining the Call Home Central Service Computer Introduction to Sending a Call Home RFU Packet Prerequisites to Use the Internet for Transmissions Identifying the Central Service Connection Method Sending a Call Home RFU Packet Verifying Call Home Changing the Server Sentinel Services Account Password Changing the Account Key Password on a Sentinel Management Server Installing Virus Protection Software Upgrading Client Workstations iv

9 Contents Creating Additional Sentinel Management Servers Appendix A. Firewall Considerations Firewall Requirements for Server Sentinel A 1 Firewall Requirements for Sentinel Management Server A 1 Firewall Requirements for AppManager Management Server A 3 Firewall Requirements for Service Processors A 3 Firewall Requirements for Windows Partitions A 4 Firewall Requirements for Client Workstations A 5 Firewall Requirements for Monitored Servers A 5 Appendix B. Supporting Server Sentinel Software Downloading Server Sentinel Batch Files for Windows Operating Systems B 1 Appendix C. Installing Server Sentinel AppManager Extensions in an Existing AppManager Infrastructure Integrating Server Sentinel into an Existing AppManager Installation C 1 Index v

10 Contents vi

11 Section 1 Introduction This guide provides the information necessary to install, reinstall, and upgrade management server software. This guide is intended for system administrators and Unisys service representatives who are responsible for installing and administering servers. Depending on your particular server model and configuration, some of the procedures or steps in this guide may not apply. Skip the unnecessary procedures and continue with those procedures that apply to your system or situation. Procedures in This Guide This guide enables you to complete the following procedures: Install Sentinel Management Server software and AppManager management server software to create a new Sentinel Management Server and gain the full benefits of Server Sentinel management. Reinstall a previously configured Sentinel Management Server. Upgrade the software on existing Sentinel Management Servers (known as management servers in previous releases). Note: If your current Service Processor also acts as a Sentinel Management Server, you cannot upgrade the management software running on it. You must provide an independent server to act as the Sentinel Management Server if you want to monitor systems running Server Sentinel 4.x. Install the applicable software and fixes to existing systems running earlier versions of Server Sentinel to enable them to be managed by a Server Sentinel 4.x Sentinel Management Server. Understanding Server Sentinel Server Sentinel is a centralized operations environment that provides world-class data center system management capabilities for greater business continuance and system resiliency. Server Sentinel provides management of multiple qualified systems in your environment through the use of Sentinel Management Servers

12 Introduction Note: Earlier releases of Server Sentinel referred to Sentinel Management Servers simply as management servers. A Sentinel Management Server is simply an independent server that is running Sentinel Management Server software. You can have one or more independent servers acting as Sentinel Management Servers in your environment. You can provide your own servers or purchase them from Unisys. (See the Requirements section for more information.) Note that to access the full range of Server Sentinel management capabilities, your environment must also include AppManager management server software. Installation Scenarios There are four basic scenarios that you can follow to obtain the full benefits of a Server Sentinel management: Note: Only one instance of AppManager management server software should be installed in your environment. Install Sentinel Management Server software and AppManager management server software on one independent server in your environment. This option produces one Sentinel Management Server and conserves your hardware resources. Install Sentinel Management Server software on one independent server, and install AppManager management server software on another independent server in your environment. You might want to choose this option, for example, if you are a current customer of NetIQ Corporation and you already have a dedicated server running AppManager software. This option produces one Sentinel Management Server

13 Introduction Note: If you are a current customer of NetIQ Corporation and you want to integrate Server Sentinel with your existing AppManager infrastructure, see Appendix C for more information. Install Sentinel Management Server software and AppManager management server software on one independent server, and install Sentinel Management Server software only on another independent server in your environment. This option produces two Sentinel Management Servers for redundancy. Install AppManager management server software on one independent server, and install Sentinel Management Server software on two independent servers in your environment. You might want to choose this option, for example, if you are a current customer of NetIQ Corporation and you already have a dedicated server running AppManager software. This option produces two Sentinel Management Servers for redundancy. For even greater redundancy or for environments with a large number of systems, you can add any number of Sentinel Management Servers

14 Introduction Advantages to Using a Server Sentinel Management Server A Sentinel Management Server is an optional component, but using a Sentinel Management Server can provide the following advantages: Including a Sentinel Management Server in your environment enables you to obtain the benefits of full Server Sentinel functionality. If you do not include a Sentinel Management Server, only a core set of Server Sentinel functionality is provided by default for platform management. Each Sentinel Management Server can manage up to 50 qualified systems (or 200 operating system instances) that are running Server Sentinel releases 2.0 and higher. Notes: - If a selected system is running a Server Sentinel version prior to 3.0, a new browser instance will open for that system when it is selected. - Systems running different releases of Server Sentinel (3.x versus 4.x) might display the same features in different ways; however, there is no loss of functionality. You can manage systems - Locally, by using Internet Explorer on the Sentinel Management Server to view the status of the systems in your environment - Remotely, by using Internet Explorer on one or more client workstations to connect to the Sentinel Management Server and view the status of the systems in your environment

15 Introduction The Server Sentinel home page offers at-a-glance notification of the status of each monitored system in your enterprise and enables you to conveniently access each system. There is no limit to the number of Sentinel Management Servers that can be included in your environment, and different Sentinel Management Servers can be used to monitor different types of systems. For example, if your current systems are already being managed adequately by an existing Sentinel Management Server, you can create a new Sentinel Management Server to manage only your new systems. For information about the features provided by Server Sentinel when a Sentinel Management Server is not present in your environment, see the Server Sentinel Software Release Announcement. Servers That Can Host Sentinel Management Server Software You can install Sentinel Management Server software and AppManager management server software on any independent server in your environment that meets the appropriate requirements. (See the Requirements section for more information.) You can provide your own hardware, or you can purchase one or more qualified servers from Unisys. If you already have an independent Sentinel Management Server (which might have been referred to simply as a management server in a previous release), you will be able to upgrade its software and use it to manage systems running Server Sentinel 4.x as well as systems running earlier releases of Server Sentinel. Caution If your current Sentinel Management Server is also your external Service Processor, you will have to provide a new Sentinel Management Server if you want to manage systems running Server Sentinel 4.x. You cannot install the 4.x version of Sentinel Management Server software and AppManager management server software on a Service Processor

16 Introduction

17 Section 2 Requirements Management Server Requirements Hardware Requirements All management servers require the following minimum hardware configuration: 2.4-GHz Xeon processor (single processor) with at least 512 megabytes (MB) of memory Super VGA color monitor with a display area of at least 1024 x 768 pixels; a 1280 x 1024 display area is recommended Fast Ethernet network interface card (NIC) Connection to the network through a network segment that can access the partition operating systems and Service Processors Software Requirements A management server can run any of the following Windows operating systems. Note: The following are the latest supported Service Packs for each operating system. Windows 2000 Server, with Service Pack 4 Windows 2000 Advanced Server, with Service Pack 4 Windows Server 2003 R2, Standard Edition, with Service Pack 2 Windows Server 2003 R2, Enterprise Edition, with Service Pack 2 Windows XP Professional, with Service Pack 2 Note: If, after you complete the Sentinel Management Server configuration, you decide to upgrade the management server operating system, see Appendix B for information about batch files that you might be required to download. All management servers require the following software configuration: Internet Explorer 6.0 and higher TCP/IP Each management server must be configured to run TCP/IP with either static or dynamic IP addressing. SNMP service

18 Requirements SNMP must be configured on the Sentinel Management Server and on all partitions and Service Processors that it manages. Note: For information on how to configure the SNMP service on partitions and Service Processors, refer to your system installation and configuration documentation. Valid administrator group privileges on the system User authentication requirements User authentication on all of the components of each system you plan to manage (including Service Processors, partitions, and client workstations) must be the same as the Sentinel Management Server. Unisys systems are installed using the Microsoft workgroup model, meaning that you must configure the same user name, password, and group membership on each component. See your system planning documentation for more information. Internet Information Services (IIS) If you intend to configure the Call Home Central Service from your Sentinel Management Server, hardware and software that enables you to connect to the Internet (either a modem or a network interface card) If a default instance of SQL Server is present, it must be SQL Server 2000 or Microsoft SQL Server Desktop Engine (MSDE). The default instance must be configured to use SQL Server and Windows authentication mode (also known as mixed mode). You can use SQL Server Enterprise Manager to change the authentication mode for a SQL instance. Note: If you do not have SQL Server installed on your system, the Sentinel Management Server installation program installs MSDE, properly configured to use SQL Server and Windows authentication. Required Media The following media are required. Server Sentinel CD/DVD One of the following product documentation CD/DVDs, depending on your enterprise server: - Getting Started CD/DVD - Product Documentation CD/DVD AppManager Supplement CD/DVD Configuring the SNMP Service To support system management software that uses SNMP, you must configure SNMP. Configuring the SNMP community and defining SNMP traps enables communication between the management server and your environment

19 Requirements Note: You can add and remove SNMP trap destinations at any time as required. If your environment includes other management servers or third-party management frameworks, configure them as an SNMP trap destinations; otherwise, you will not receive all of the applicable data. To configure SNMP, perform the following steps: 1. Access the Computer Management window. 2. In the left pane, expand Services and Applications and click the Services icon. 3. In the list of services in the right pane, right-click SNMP Service and click Properties. The SNMP Service Properties dialog box appears. 4. Select the Agent tab. 5. Type a value in the Contact box. This string value indicates the person to contact if an error is found with the system. 6. Type a value in the Location box. This string value indicates the physical and logical location of the system. 7. Select the Traps tab. Note: It is recommended that you use public for a community name because most SNMP-enabled management frameworks expect this value. 8. If you want to use public for a community name, verify that it is entered in the Community names list. If it is not listed, enter it and then click Add to list. 9. If you want to use a value other than public for a community name, enter it in the Community names list and then click Add to list. If public is present by default and you do not want to use it, delete it. 10. Select the Security tab. 11. Ensure that the Send authentication trap check box is selected. If the SNMP agent receives traps from an unknown IP address and community string pair, it generates an authentication failure trap to all the remote management servers. 12. Ensure that the community name that you specified previously is listed as READ ONLY. If it is not, do the following: a. Click Add in the Accepted community names box. b. Enter the community name in the Community Name box. c. Select READ ONLY from the Community rights list. d. Click Add. 13. Enter a community name with a READ WRITE value as follows: Note: Do not specify a value of READ WRITE for the community name whose value you previously specified as READ ONLY; you should use two different community names for security reasons

20 Requirements a. Click Add in the Accepted community names box. b. Type a community name in the Community Name box. (This value is specific for your site, and it is case-sensitive.) c. Select READ WRITE from the Community rights list. d. Click Add. 14. Decide whether to accept SNMP packets from any host or from only selected hosts, depending on your desired security and level of network traffic. If you selected Accept SNMP packets from any host, the configuration is complete. Click OK. If you selected Accept SNMP packets from these hosts, do the following: Note: Repeat the following steps to add the value local host and the computer name for each partition and Service Processor being monitored by this management server. a. Click Add below the Accept SNMP packets from these hosts value. The SNMP Service Configuration dialog box appears. b. In the Host name, IP, or IPX Address box, type the appropriate computer name. c. Click Add. d. Click OK. 15. Locate SNMP Service in the right pane of the Computer Management window and right-click. 16. Select Restart to restart the service and save your settings. 17. If you are prompted to restart other services, click Yes. 18. Close the Computer Management window. Verifying the Security Policy for Sentinel Management Servers Running Windows XP Professional Note: Perform the following procedure only if your Sentinel Management Server is running Windows XP Professional. In Windows XP Professional, the default security policy is set to Guest only. This setting only enables you to log on to the Sentinel Management Sever remotely using guest privileges. (You cannot log on with administrative privileges.) To verify that the security policy is set properly, perform the following steps: 1. On the Start menu, point to Settings, and then click Control Panel. The Control Panel displays. 2. Double-click Administrative Tools

21 Requirements The Administrative Tools window displays. 3. Double-click Local Security Policy. The Local Security Settings window displays. 4. In the left pane, expand Local Policies if it is not already expanded. 5. In the left pane, select Security Options if it is not already selected. 6. In the right pane, right-click Network access: Sharing and security model for local accounts and select Properties. The Network access: Sharing and security model for local accounts Properties dialog box displays. 7. Verify that the value in the drop-down menu is set to Classic - local users authenticate as themselves. If it is not, update the setting. 8. Click OK to close the Properties dialog box. 9. Close the Local Security Settings window. 10. Close the Administrative Tools window. Cabling the Management Server Antivirus software and Microsoft required hotfixes must be installed on the management server before it is connected to the LAN. After the software and hotfixes are installed, cable the server to the LAN and power it up. Required Fixes for Systems Running Server Sentinel 3.x If you want to manage a system running Server Sentinel 3.x with a 4.x Sentinel Management Server, ensure that your Service Processor is running Firmware Web Services version or higher. If it is not, install the latest Server Sentinel Interim Correction (IC) from the Unisys Support Web page for the Server Sentinel 3.x release that you are currently running. (For example, if your system is currently running Server Sentinel 3.4, install the latest IC from the Server Sentinel 3.4 Support Web page.)

22 Requirements

23 Section 3 Preparing to Upgrade a Sentinel Management Server If you are installing a new Sentinel Management Server in your environment, or if you are reinstalling software on an existing management server running Server Sentinel 4.x software, proceed to the next section. If you are planning to upgrade an existing Sentinel Management Server that is running Server Sentinel 2.x or 3.x software, perform the procedures in this section and then proceed to the next section. Note: If your current Service Processor also acts as a Sentinel Management Server, you must provide a new Sentinel Management Server and follow the installation procedure in the next section; you cannot install the 4.x version of Sentinel Management Server software and AppManager management server software on a Service Processor. Isolating the Sentinel Management Server During Software Installation If you are upgrading an existing Sentinel Management Server, you must isolate it from any Service Processors on the network. If you do not isolate the Sentinel Management Server from these Service Processors, the AppManager software upgrade could fail. Isolate the existing Sentinel Management Server by disconnecting all network cables or by disabling all network interface cards (NICs). Uninstalling the Cisco Security Agent If you are upgrading a management server running Server Sentinel 2.x or 3.x software, perform the following procedure: 1. On the Start menu, point to Settings and click Control Panel. 2. Double-click Add/Remove Programs and remove Cisco Security Agent. 3. Close the Add/Remove Programs window. 4. Restart the server and log on

24 Preparing to Upgrade a Sentinel Management Server Uninstalling the AppManager Program or Server Director on the Management Server If you are preparing for an upgrade, read the information under Before Uninstalling the AppManager Program or Server Director. Otherwise, proceed with the information under Uninstalling the Software. Before Uninstalling the AppManager Program or Server Director If you are upgrading a management server running Server Sentinel 2.1 or earlier software, you must uninstall Server Director. This is necessary because a Server Director repository gives undefined results if it is upgraded to the AppManager program. If you are upgrading a management server running Server Sentinel 2.2 through Server Sentinel 3.4 software, consider the following factors in deciding whether to uninstall the AppManager program: Advantage: The new Server Sentinel software is installed quickly because the installation of a new AppManager management server and repository takes only about 30 minutes. Upgrading an existing installation usually takes 3 hours or longer. Disadvantage: Customized scripts and graph data are deleted. Uninstalling the Software To uninstall the AppManager program or Server Director on a management server, perform the following steps: 1. On the Start menu, point to Settings, and then click Control Panel. 2. Double-click Administrative Tools and then double-click Services. The Services window is displayed. 3. Right-click one of the following services, depending on whether you are uninstalling the AppManager program or Server Director: NetIQ AppManager Management Service (NetIQms) Server Director Management Service (NetIQms) 4. Click Stop. 5. Right-click the Enterprise Server Directory service and then click Stop. This service is started automatically during the installation of Server Sentinel. 6. Disconnect any users and applications that are accessing the AppManager or Server Director repository. For example, close all console programs (such as the Operator Console, Security Manager, or License Manager) and the Operator Web Console. 7. On the Start menu, point to Settings, and then click Control Panel. 8. Double-click Add/Remove Programs and uninstall NetIQ AppManager or Server Director

25 Preparing to Upgrade a Sentinel Management Server 9. After the uninstallation process is complete, delete any existing QDB repository database by using the SQL Server Enterprise Manager. If you do not have the SQL Server Enterprise Manager, enter the following command from a command prompt: osql -E -q drop database qdb Cold-Starting the AppManager Agent Cold-start the AppManager agent on each partition and on each available Service Processor to remove cache information related to the old QDB repository database. 1. Ensure that the AppManager agent has been upgraded with the same level of AppManager software running on the management server. 2. On the Start menu, point to Settings, and then click Control Panel. 3. Double-click Administrative Tools and then double-click Services. The Services window is displayed. 4. Right-click NetIQ AppManager Client Resource Monitor Service and click Properties. The Properties dialog box for the service is displayed. 5. Click Stop. 6. Type -o (hyphen, lowercase letter o) in the Start Parameters box. 7. Click Start. Note: You must click Start, not OK. The OK button does not start the service. 8. Click OK to close the Properties dialog box. Stopping the Call Home Generator Service Before upgrading, you should stop the Call Home Generator Service on the management server by doing the following: 1. From the Computer Management window, select Services and Applications. 2. Right-click the Call Home Generator Service and then click Stop. 3. Verify that the Startup Type is Manual. If the Startup Type is not Manual, do the following: a. Right-click the Call Home Generator Service and then click Properties. The Call Home Generator Service Properties dialog box displays. b. On the General tab, select Manual from the Startup type list

26 Preparing to Upgrade a Sentinel Management Server

27 Section 4 Preparing to Manage Systems Running Server Sentinel 3.x and Previous To enable systems running Server Sentinel 3.4 or earlier software to be managed by a 4.x Sentinel Management Server, perform the procedures in this section on each Windows partition. AppManager 6.0 management server software can coexist temporarily with AppManager 4.3 and 5.0.x agents; however, Unisys recommends that you upgrade your AppManager agents at your earliest convenience (for example, as part of a staged roll-out). Upgrading the AppManager agents on all your managed client computers enables you to use the new features included with the latest version of the AppManager program and to obtain the best performance and functionality. Installing or Upgrading the AppManager Agent on a Partition Note: Perform this procedure only on a partition. If the AppManager agent and Operator Console are present on a Service Processor, remove them. Server Sentinel does not support the monitoring of AppManager agents and Operator Consoles on Service Processors. If you remove the AppManager agent, you must also disable the Unisys Health Monitor service if installed. Complete the following steps to install the AppManager agent on a system running an earlier level of Server Sentinel, Server Management Tools, or Enterprise Server Software. Caution To ensure a successful installation, you must follow these instructions step by step. 1. Log on to the Windows environment using a user account that has Administrator privileges on the management server. 2. Verify if any previous version of Server Director or AppManager software is installed on your system by using Control Panel. If a previous version of this software is installed, continue with step 3; otherwise, continue with step

28 Preparing to Manage Systems Running Server Sentinel 3.x and Previous 3. From Control Panel, click Add or Remove Programs and uninstall Any previous version of Server Director or AppManager software that is present The Unisys Server Sentinel managed object, if present 4. Wait until Server Director or the AppManager program is removed completely. 5. Reboot the system. 6. Insert the Unisys Server Sentinel AppManager Supplement Software Version CD-ROM. Note: Do not use the Server Sentinel CD-ROM to install the AppManager agent because Installation Assistant automatically updates the Server Sentinel version at the same time. This action can cause problems when you later install Interim Corrections (ICs). The AppManager Suite screen appears. If this screen does not appear, use Windows Explorer to navigate to the CD-ROM drive, and double-click the file setup.exe. 7. Select the Production tab. 8. Click Begin AppManager Setup. The Welcome dialog box appears. 9. Click Next. The Install AppManager dialog box appears. 10. Select Install Products only. 11. Click Next. The Choose Destination Location dialog box appears. 12. Accept the default destination folder, or click Browse to select a new folder. 13. Click Next. The AppManager Components dialog box appears. 14. Select only the AppManager management agent check box and then click Next. The AppManager Agent Configuration dialog box appears with introductory text that starts with Select the applications and systems you want to monitor on this server. 15. Complete the following steps: a. Ensure that the AppManager Asynchronous Event Receiver check box is selected. b. Clear all the other check boxes in this dialog box. (Licenses for these options expire within 30 days.) c. Click Next. The ResponseTime Module Selection dialog box appears

29 Preparing to Manage Systems Running Server Sentinel 3.x and Previous 16. Clear all the check boxes in this dialog box. (These modules are not included in the basic AppManager license.) Click Next. The AppManager Agent Configuration dialog box appears with introductory text that starts with Select the agent options you want. 17. Accept the following default values: Perform Discovery Use computer name in the Operator Console display Use default RPC port number 18. Clear the following check boxes if selected: Enable MAPI mail as an action Enable Report Agent Enable Remote Agent Capability 19. Click Next. The AppManager Agent Configuration dialog box appears with introductory text that starts with Configure the local repository. 20. Accept the default destination folder, or click Browse to select a new folder. Click Next. The AppManager Agent Configuration dialog box appears with introductory text that starts with Type the domain, user name, and password for the Windows account. 21. Ensure that Use local system account is selected and then click Next. The Windows Security Level Configuration dialog box appears with introductory text that starts with Select the level of security you want to use. 22. Accept the default values and then click Next. The AppManager Agent Configuration dialog box appears with introductory text that starts with Specify the management servers you want. 23. Select I will do this later and then click Next. The installation program begins to copy and install files. During the installation, you might see messages about components that you chose not to install for example, response time modules. Ignore these messages. 24. Click Yes when the following message appears: After you designate a primary and optionally, a secondary management server, do you want to restrict management server communication with this agent? 25. Click OK when the Information: Setup is complete dialog box appears

30 Preparing to Manage Systems Running Server Sentinel 3.x and Previous Installing AppManager Extensions Complete the following steps to install the AppManager extensions: 1. Insert the Server Sentinel CD-ROM that contains the same level of Server Sentinel software running on the partition. The Server Sentinel Software screen of Installation Assistant appears. 2. Click Finished to close Installation Assistant. 3. Double-click the following file on the CD/DVD drive in Windows Explorer: AppManager\OEM\UnisysExtensions.exe The Unisys AppManager Enhancements dialog box appears. The default values displayed in this dialog box vary depending on which AppManager components are already installed on the system. 4. Accept the default values, and click Install even if none of the check boxes are selected. (The program installs other extensions, such as the Unisys managed object, even if no check boxes are selected.) The Installation Status dialog box appears. 5. Click Done. The Installation Assistant status bar message changes to Done. 6. Click Return and then Finished to close Installation Assistant

31 Section 5 Installing, Reinstalling, or Upgrading a Sentinel Management Server Use the procedures in this section to install, reinstall, or upgrade your Sentinel Management Server. Note: If you are upgrading a Sentinel Management Server, ensure that you completed the required procedures in the previous sections, Preparing to Upgrade a Sentinel Management Server and Preparing to Manage Systems Running Server Sentinel 3.x and Previous, before you continue. See Section 1 for more information on installation considerations (for example, whether to install the Sentinel Management Server software and the AppManager management server software on the same server or on different servers). Setting Internet Explorer Security Options Use these steps to set and verify the proper Microsoft Internet Explorer settings: 1. From Internet Explorer, click Internet Options on the Tools menu. The Internet Options dialog box appears. 2. Select the Security tab. 3. Select the Trusted sites icon. 4. Click Sites. The Trusted sites dialog box appears. 5. Make sure the Require server verification ( for all sites in this zone check box is not selected. 6. Add a URL for each Service Processor, management server, and Windows partition. If a Service Processor, management server, or Windows partition is in a different domain than the computer on which you are performing this procedure, use fully qualified host names instead of the URL for that component. a. In the Add this Web site to the zone box, enter one URL, for example, b. Click Enter or Add. c. Repeat steps a and b until you have added each URL

32 Installing, Reinstalling, or Upgrading a Sentinel Management Server Note: If you are running Internet Explorer on a management server or Service Processor, repeat steps a and b to add the URL 7. Add an IP address for each Service Processor, management server, partition, and Console Manager (if applicable). Be sure to add an IP address for each Service Processor public LAN (if applicable). a. In the Add this Web site to the zone box, enter one IP address, for example, b. Click Enter or Add. c. Repeat steps a and b until you have added each IP address. 8. Click Close or OK to close the dialog box. 9. Click Custom Level under Security level for this zone. The Security Settings dialog box appears. 10. In the Settings list, ensure that the following settings are selected. Note: Not all of the settings in the following table are available in every Internet Explorer and Windows operating system combination. If you do not see a setting in your environment, simply disregard that setting. Category Option Setting ActiveX controls and plugins Miscellaneous Automatic prompting for ActiveX controls Binary and script behaviors Download signed ActiveX controls Download unsigned ActiveX controls Initialize and script ActiveX controls not marked as safe Run ActiveX controls and plug-ins Script ActiveX controls marked safe for scripting Access data sources across domains Navigate sub-frames across different domains Submit nonencrypted form data Enable Enable Enable Enable or Prompt Enable Enable Enable Enable Enable Enable or Prompt Scripting Active scripting Enable or Prompt

33 Installing, Reinstalling, or Upgrading a Sentinel Management Server Note: If the computer accessing Server Sentinel is not in the same intranet zone as the management server or Service Processor being accessed, select Automatic Logon with current username and password under User Authentication to avoid being prompted for credentials. 11. Click OK. If you receive a warning message, click Yes. 12. If you are installing software on Windows XP Service Pack 2 or Windows Server 2003 with Service Pack 1, continue with this step; otherwise, skip to step 14. Select the Advanced tab in the Internet Options dialog box. 13. Scroll down and select the following two check boxes under Security: Allow active content from CDs to run on My Computer Allow active content to run in files on My Computer Note: After you have completed installing software, return these settings to their previous values. 14. If you are configuring a client workstation, and your client workstation and management server are part of the same Internet Explorer security zone, skip to the next step. Otherwise, perform the following: a. Select the Internet icon on the Security tab. b. Click Custom Level under Security levels for this zone. The Security Settings dialog box appears. c. In the Settings list, ensure that the following setting is selected: Category Option Setting ActiveX controls and plugins Initialize and script ActiveX controls not marked as safe Prompt d. Click OK. If you receive a warning message, click Yes. 15. Click OK in the Internet Options dialog box. 16. Close Internet Explorer. Note: Pop-up blockers prevent Server Sentinel from operating properly. To avoid this problem, allow pop-ups from the management server and service processor. For information on allowing pop-ups, refer to the documentation for Internet Explorer or for your third-party software. Satisfying Firewall Configuration Requirements If you do not plan to use a hardware or a software firewall to protect your system connection to the Internet, skip this subsection

34 Installing, Reinstalling, or Upgrading a Sentinel Management Server If you are using the software firewall provided by Windows known as the Windows Firewall you should verify that it is enabled now. The Windows Firewall is available with Windows XP Service Pack 2, Windows Server 2003 Service Pack 1, and later operating systems. During the Server Sentinel software installation, the Windows Firewall is automatically configured. If you are using any other hardware or software firewall to protect your system connection to the Internet, refer to Appendix A for prerequisites. Configuring a Default Instance of SQL Server If a default instance of SQL Server is present, it must be SQL Server 2000 or Microsoft SQL Server Desktop Engine (MSDE). The default instance must be configured to use SQL Server and Windows authentication mode (also known as mixed mode). You can use SQL Server Enterprise Manager to change the authentication mode for a SQL instance. Note: If you do not have SQL Server installed on your system, the Sentinel Management Server installation program installs MSDE, properly configured to use SQL Server and Windows authentication. Installing the Management Server Software Use the following procedures to install the management server software. Note that you can install the Sentinel Management Server software and the AppManager management server software on the same server or on different servers, as appropriate for your environment. See Section 1 for more information on possible installation scenarios. Note: If you are a current customer of NetIQ Corporation and you want to integrate Server Sentinel with your existing AppManager infrastructure, see Appendix C for more information. Caution If you previously installed the Sentinel Management Server software and the AppManager management server software on the same physical server, you must upgrade the software together by selecting both of the appropriate checkboxes in the Installation Assistant interface. In Server Sentinel 3.1 and earlier releases, the Sentinel Management Server software and AppManager management server software were installed together by default and therefore must be upgraded together. If you do not install the software together, errors will occur during the installation

35 Installing, Reinstalling, or Upgrading a Sentinel Management Server Installing the Server Sentinel Software Note: Do not install the Server Sentinel software on domain controllers; the software is not qualified for such installation. Prerequisites Prior to installing the Server Sentinel software using Installation Assistant, ensure that the following prerequisites have been met: Internet Explorer security options have been configured. You are logged on to Windows under a user account that has administrator privileges. All clustered Microsoft SQL Server instances are offline. Clustered SQL Server instances interfere with the installation of the SQL Server 2000 Desktop Engine (MSDE). Installation Procedure To access the Installation Assistant interface, either double-click the Sentinel Install Assistant icon if it is available on the desktop or insert the Server Sentinel CD-ROM into the CD/DVD drive. Note: If the autorun option is not set for your CD/DVD, use Windows Explorer to navigate to the CD/DVD drive and double-click the setup.exe file. Install the Server Sentinel software using the following procedure. Note: During the installation process, Installation Assistant attempts to enable the Windows Firewall if it is not already enabled. If Installation Assistant cannot enable the Windows Firewall, you are prompted to enable it. You can either follow the on-screen instructions to enable the Windows Firewall, or you can click OK to continue with the software installation. 1. Ensure that system software requirements for the software that you want to install have been met. System functions that have requirements yet to be satisfied are listed in the right pane and marked with a red triangle. Refer to the Installation help in the left pane of the interface for assistance. 2. Under Select Software to Install, select the appropriate check boxes to specify which Server Sentinel software components to install. You can select more than one of the listed components as appropriate for your environment. Note: Some system functions are automatically detected and selected for installation. 3. If any requirements have not been met, a dialog box appears. Click the red triangles in the right pane and then install the appropriate software. Refer to the Installation help for assistance. 4. If you are prompted to reboot, click Yes. After the reboot is complete, access the Installation Assistant interface

36 Installing, Reinstalling, or Upgrading a Sentinel Management Server 5. Install the Server Sentinel software by clicking one of the following: Recommended Installation The recommended installation procedure automatically installs all appropriate Server Sentinel software using default settings. Refer to the Installation help in the left pane for additional information. Custom Installation If you need to install a subset of the Server Sentinel software or redistributable software manually, such as when reinstalling software, use the custom installation procedure. The custom installation screen enables you to select specific software components to install as well as define a minimal or interactive installation. Refer to the Installation help in the left pane for additional information. Note: If you click Custom Installation, the Installation Assistant does not warn you if installation requirements for the software you are installing have not been met. Ensure that all requirements have been met before clicking Custom Installation. A dialog box that states installation was successful appears. 6. Click OK. 7. Click Finished to close the Installation Assistant interface. 8. If you are prompted to reboot, click Yes. If a reboot does not occur after installation is complete, reboot the system. Installing Product Documentation and Documentation Tools Note: Server Sentinel product documentation is installed automatically when you install the Server Sentinel software using the recommended procedure; this subsection describes how to Install tools that enable you to access and view documentation directly from the desktop of your Sentinel Management Server. Install the product documentation for your enterprise server so that it is accessible from the Server Sentinel interface. To install the applications that enable you to access product documentation from the Sentinel Management Server Windows Start menu, do the following: 1. Insert the CD-ROM that contains your product documentation (depending on your enterprise server, either the Getting Started CD-ROM or Product Documentation CD-ROM) into the CD/DVD drive. Note: On the Getting Started interface, click Related Documents. 2. Follow the on-screen instructions to install or upgrade Adobe Reader and Unisys CDLib Manager. 3. After installing the documentation, exit the installation interface

37 Installing, Reinstalling, or Upgrading a Sentinel Management Server After you complete this procedure, you can view the product documentation for your enterprise server or for Server Sentinel by clicking Start, pointing to Programs, and then pointing to Unisys CD-ROM Library, and then clicking CD-ROM Library. From the CDLib Manager, you can access documentation libraries by clicking Open on the File menu and navigating to the appropriate.mdb file. To install the product documentation for your enterprise server so that it is accessible from the Server Sentinel interface, do the following: 1. On the Start menu, click Run, and then click Browse. 2. Double-click CopyCD.exe. Note: On the Getting Started CD-ROM, the CopyCD.exe file is located in the docs\documentationlibrary directory. The path to the executable file is displayed in the Run dialog. 3. If you receive a message asking if you want to copy the files, click Yes. 4. Click OK when you receive a message that the files have been copied successfully. After you complete this procedure, you can view the product documentation for your enterprise server in addition to the Server Sentinel documentation from the Server Sentinel interface. To do so, starting from the upper-left of the Server Sentinel interface, click Help, click Libraries and tours, and then, under Other Resources, click the product documentation library you want to view. Reconnecting the Sentinel Management Server to the Network Note: Perform this procedure only if you are upgrading an existing Sentinel Management Server. In preparation for upgrading an existing Sentinel Management Server, you were instructed to isolate the management server from all Service Processors on the network by disconnecting all network cables or disabling all network interface cards (NICs). At this time, reconnect the Sentinel Management Server to the network by reconnecting the network cables or enabling all NICs. Defining Server Sentinel Users Using Windows on an External Service Processor, Windows Partition, or Workstation To define Server Sentinel users (administrators, operators, and observers) on an external Service Processor, Windows Partition, or workstation, perform the steps that follow. For more information on Server Sentinel users, refer to the Server Sentinel User s Guide. Perform this procedure on each Windows computer from which you plan to access Server Sentinel

Server Management 2.0

Server Management 2.0 Server Management 2.0 Installation and Configuration Guide Server Management 2.0 and Higher May 2008 . unisys imagine it. done. Server Management 2.0 Installation and Configuration Guide Server Management

More information

Server Sentinel Client Workstation

Server Sentinel Client Workstation Server Sentinel Client Workstation Installation and Reinstallation Guide Server Sentinel 4.4.3 and Higher April 2008 . unisys imagine it. done. Server Sentinel Client Workstation Installation and Reinstallation

More information

Server Sentinel Monitored Server

Server Sentinel Monitored Server Server Sentinel Monitored Server Installation and Reinstallation Guide for Systems Monitoring Third-Party Products Server Sentinel 4.4.3 and Higher April 2007 . unisys imagine it. done. Server Sentinel

More information

Enterprise Server. Application Sentinel for SQL Server Installation and Configuration Guide. Application Sentinel 2.0 and Higher

Enterprise Server. Application Sentinel for SQL Server Installation and Configuration Guide. Application Sentinel 2.0 and Higher Enterprise Server Application Sentinel for SQL Server Installation and Configuration Guide Application Sentinel 2.0 and Higher August 2004 Printed in USA 3832 1097 000 . Enterprise Server Application Sentinel

More information

UNISYS. Server Management 2.0. Software Release Announcement. imagine it. done. Server Management 2.0 and Higher. May 2008 8216 3445 000

UNISYS. Server Management 2.0. Software Release Announcement. imagine it. done. Server Management 2.0 and Higher. May 2008 8216 3445 000 UNISYS imagine it. done. Server Management 2.0 Software Release Announcement Server Management 2.0 and Higher May 2008 8216 3445 000 NO WARRANTIES OF ANY NATURE ARE EXTENDED BY THIS DOCUMENT. Any product

More information

VERITAS Backup Exec TM 10.0 for Windows Servers

VERITAS Backup Exec TM 10.0 for Windows Servers VERITAS Backup Exec TM 10.0 for Windows Servers Quick Installation Guide N134418 July 2004 Disclaimer The information contained in this publication is subject to change without notice. VERITAS Software

More information

Core Protection for Virtual Machines 1

Core Protection for Virtual Machines 1 Core Protection for Virtual Machines 1 Comprehensive Threat Protection for Virtual Environments. Installation Guide e Endpoint Security Trend Micro Incorporated reserves the right to make changes to this

More information

VERITAS Backup Exec 9.1 for Windows Servers Quick Installation Guide

VERITAS Backup Exec 9.1 for Windows Servers Quick Installation Guide VERITAS Backup Exec 9.1 for Windows Servers Quick Installation Guide N109548 Disclaimer The information contained in this publication is subject to change without notice. VERITAS Software Corporation makes

More information

Version 3.8. Installation Guide

Version 3.8. Installation Guide Version 3.8 Installation Guide Copyright 2007 Jetro Platforms, Ltd. All rights reserved. This document is being furnished by Jetro Platforms for information purposes only to licensed users of the Jetro

More information

WhatsUp Gold v16.1 Installation and Configuration Guide

WhatsUp Gold v16.1 Installation and Configuration Guide WhatsUp Gold v16.1 Installation and Configuration Guide Contents Installing and Configuring Ipswitch WhatsUp Gold v16.1 using WhatsUp Setup Installing WhatsUp Gold using WhatsUp Setup... 1 Security guidelines

More information

Table of Contents. CHAPTER 1 About This Guide... 9. CHAPTER 2 Introduction... 11. CHAPTER 3 Database Backup and Restoration... 15

Table of Contents. CHAPTER 1 About This Guide... 9. CHAPTER 2 Introduction... 11. CHAPTER 3 Database Backup and Restoration... 15 Table of Contents CHAPTER 1 About This Guide......................... 9 The Installation Guides....................................... 10 CHAPTER 2 Introduction............................ 11 Required

More information

File and Printer Sharing with Microsoft Windows

File and Printer Sharing with Microsoft Windows Operating System File and Printer Sharing with Microsoft Windows Microsoft Corporation Published: November 2003 Abstract File and printer sharing in Microsoft Windows allows you to share the contents of

More information

Portions of this product were created using LEADTOOLS 1991-2009 LEAD Technologies, Inc. ALL RIGHTS RESERVED.

Portions of this product were created using LEADTOOLS 1991-2009 LEAD Technologies, Inc. ALL RIGHTS RESERVED. Installation Guide Lenel OnGuard 2009 Installation Guide, product version 6.3. This guide is item number DOC-110, revision 1.038, May 2009 Copyright 1992-2009 Lenel Systems International, Inc. Information

More information

User Manual. Onsight Management Suite Version 5.1. Another Innovation by Librestream

User Manual. Onsight Management Suite Version 5.1. Another Innovation by Librestream User Manual Onsight Management Suite Version 5.1 Another Innovation by Librestream Doc #: 400075-06 May 2012 Information in this document is subject to change without notice. Reproduction in any manner

More information

WhatsUp Gold v16.3 Installation and Configuration Guide

WhatsUp Gold v16.3 Installation and Configuration Guide WhatsUp Gold v16.3 Installation and Configuration Guide Contents Installing and Configuring WhatsUp Gold using WhatsUp Setup Installation Overview... 1 Overview... 1 Security considerations... 2 Standard

More information

Troubleshooting File and Printer Sharing in Microsoft Windows XP

Troubleshooting File and Printer Sharing in Microsoft Windows XP Operating System Troubleshooting File and Printer Sharing in Microsoft Windows XP Microsoft Corporation Published: November 2003 Updated: August 2004 Abstract File and printer sharing for Microsoft Windows

More information

WhatsUp Gold v16.2 Installation and Configuration Guide

WhatsUp Gold v16.2 Installation and Configuration Guide WhatsUp Gold v16.2 Installation and Configuration Guide Contents Installing and Configuring Ipswitch WhatsUp Gold v16.2 using WhatsUp Setup Installing WhatsUp Gold using WhatsUp Setup... 1 Security guidelines

More information

Getting Started with. Ascent Capture Internet Server 5. 10300260-000 Revision A

Getting Started with. Ascent Capture Internet Server 5. 10300260-000 Revision A Ascent Capture Internet Server 5 Getting Started with Ascent Capture Internet Server 5 10300260-000 Revision A Copyright Copyright 2001 Kofax Image Products. All Rights Reserved. Printed in USA. The information

More information

Nexio Connectus with Nexio G-Scribe

Nexio Connectus with Nexio G-Scribe Nexio Connectus with Nexio G-Scribe 2.1.2 3/20/2014 Edition: A 2.1.2 Publication Information 2014 Imagine Communications. Proprietary and Confidential. Imagine Communications considers this document and

More information

Topaz Installation Sheet

Topaz Installation Sheet Topaz Installation Sheet P/N 460924001E ISS 08FEB12 Content Introduction... 3 Recommended minimum requirements... 3 Setup for Internet Explorer:... 4 Topaz installation... 10 Technical support... 14 Copyright

More information

Dell SupportAssist Version 2.0 for Dell OpenManage Essentials Quick Start Guide

Dell SupportAssist Version 2.0 for Dell OpenManage Essentials Quick Start Guide Dell SupportAssist Version 2.0 for Dell OpenManage Essentials Quick Start Guide Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer.

More information

MGC WebCommander Web Server Manager

MGC WebCommander Web Server Manager MGC WebCommander Web Server Manager Installation and Configuration Guide Version 8.0 Copyright 2006 Polycom, Inc. All Rights Reserved Catalog No. DOC2138B Version 8.0 Proprietary and Confidential The information

More information

Diamond II v2.3 Service Pack 4 Installation Manual

Diamond II v2.3 Service Pack 4 Installation Manual Diamond II v2.3 Service Pack 4 Installation Manual P/N 460987001B ISS 26APR11 Copyright Disclaimer Trademarks and patents Intended use Software license agreement FCC compliance Certification and compliance

More information

Enterprise Vault Installing and Configuring

Enterprise Vault Installing and Configuring Enterprise Vault Installing and Configuring Enterprise Vault 6.0 Legal Notice Copyright 2005 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, VERITAS, the VERITAS Logo, and Enterprise

More information

Symantec AntiVirus Corporate Edition Patch Update

Symantec AntiVirus Corporate Edition Patch Update Symantec AntiVirus Corporate Edition Patch Update Symantec AntiVirus Corporate Edition Update Documentation version 10.0.1.1007 Copyright 2005 Symantec Corporation. All rights reserved. Symantec, the Symantec

More information

Portions of this product were created using LEADTOOLS 1991-2010 LEAD Technologies, Inc. ALL RIGHTS RESERVED.

Portions of this product were created using LEADTOOLS 1991-2010 LEAD Technologies, Inc. ALL RIGHTS RESERVED. Installation Guide Lenel OnGuard 2010 Installation Guide, product version 6.4. This guide is item number DOC-110, revision 1.045, May 2010 Copyright 1995-2010 Lenel Systems International, Inc. Information

More information

Getting Started. Symantec Client Security. About Symantec Client Security. How to get started

Getting Started. Symantec Client Security. About Symantec Client Security. How to get started Getting Started Symantec Client Security About Security Security provides scalable, cross-platform firewall, intrusion prevention, and antivirus protection for workstations and antivirus protection for

More information

Installing and Configuring vcloud Connector

Installing and Configuring vcloud Connector Installing and Configuring vcloud Connector vcloud Connector 2.7.0 This document supports the version of each product listed and supports all subsequent versions until the document is replaced by a new

More information

LifeSize Control Installation Guide

LifeSize Control Installation Guide LifeSize Control Installation Guide April 2005 Part Number 132-00001-001, Version 1.0 Copyright Notice Copyright 2005 LifeSize Communications. All rights reserved. LifeSize Communications has made every

More information

Metalogix SharePoint Backup. Advanced Installation Guide. Publication Date: August 24, 2015

Metalogix SharePoint Backup. Advanced Installation Guide. Publication Date: August 24, 2015 Metalogix SharePoint Backup Publication Date: August 24, 2015 All Rights Reserved. This software is protected by copyright law and international treaties. Unauthorized reproduction or distribution of this

More information

CANON FAX L360 SOFTWARE MANUAL

CANON FAX L360 SOFTWARE MANUAL CANON FAX L360 SOFTWARE MANUAL Before You Begin the Installation: a Checklist 2 To ensure a smooth and successful installation, take some time before you begin to plan and prepare for the installation

More information

Bosch ReadykeyPRO Unlimited Installation Guide, product version 6.5. This guide is item number DOC-110-2-029, revision 2.029, May 2012.

Bosch ReadykeyPRO Unlimited Installation Guide, product version 6.5. This guide is item number DOC-110-2-029, revision 2.029, May 2012. Bosch ReadykeyPRO Unlimited Installation Guide, product version 6.5. This guide is item number DOC-110-2-029, revision 2.029, May 2012. Copyright 1995-2012 Lenel Systems International, Inc. Information

More information

Installing and Configuring vcenter Multi-Hypervisor Manager

Installing and Configuring vcenter Multi-Hypervisor Manager Installing and Configuring vcenter Multi-Hypervisor Manager vcenter Server 5.1 vcenter Multi-Hypervisor Manager 1.1 This document supports the version of each product listed and supports all subsequent

More information

Administrator s Guide

Administrator s Guide Administrator s Guide Citrix Network Manager for MetaFrame XPe Version 1.0 Citrix Systems, Inc. Information in this document is subject to change without notice. Companies, names, and data used in examples

More information

Citrix Access Gateway Plug-in for Windows User Guide

Citrix Access Gateway Plug-in for Windows User Guide Citrix Access Gateway Plug-in for Windows User Guide Access Gateway 9.2, Enterprise Edition Copyright and Trademark Notice Use of the product documented in this guide is subject to your prior acceptance

More information

Installing and Configuring WhatsUp Gold

Installing and Configuring WhatsUp Gold Installing and Configuring WhatsUp Gold This guide provides information about installing and configuring WhatsUp Gold v14.2, including instructions on how to run the WhatsUp web interface through an Internet

More information

Symantec Backup Exec TM 11d for Windows Servers. Quick Installation Guide

Symantec Backup Exec TM 11d for Windows Servers. Quick Installation Guide Symantec Backup Exec TM 11d for Windows Servers Quick Installation Guide September 2006 Symantec Legal Notice Copyright 2006 Symantec Corporation. All rights reserved. Symantec, Backup Exec, and the Symantec

More information

Installation & Upgrade Guide. Hand-Held Configuration Devices Mobility DHH820-DMS. Mobility DHH820-DMS Device Management System Software

Installation & Upgrade Guide. Hand-Held Configuration Devices Mobility DHH820-DMS. Mobility DHH820-DMS Device Management System Software Installation & Upgrade Guide Hand-Held Configuration Devices Mobility DHH820-DMS Mobility DHH820-DMS Device Management System Software WARNING notices as used in this manual apply to hazards or unsafe

More information

Maintaining the Content Server

Maintaining the Content Server CHAPTER 7 This chapter includes the following Content Server maintenance procedures: Backing Up the Content Server, page 7-1 Restoring Files, page 7-3 Upgrading the Content Server, page 7-5 Shutting Down

More information

Getting started. Symantec AntiVirus Corporate Edition. About Symantec AntiVirus. How to get started

Getting started. Symantec AntiVirus Corporate Edition. About Symantec AntiVirus. How to get started Getting started Corporate Edition Copyright 2005 Corporation. All rights reserved. Printed in the U.S.A. 03/05 PN: 10362873 and the logo are U.S. registered trademarks of Corporation. is a trademark of

More information

http://docs.trendmicro.com

http://docs.trendmicro.com Trend Micro Incorporated reserves the right to make changes to this document and to the products described herein without notice. Before installing and using the product, please review the readme files,

More information

ArcGIS 9. Installation Guide: Workgroup for Microsoft SQL Server Express

ArcGIS 9. Installation Guide: Workgroup for Microsoft SQL Server Express ArcGIS 9 Installation Guide: Workgroup for Microsoft SQL Server Express Copyright 2006 ESRI All Rights Reserved. Printed in the United States of America. The information contained in this document is the

More information

Kaseya Server Instal ation User Guide June 6, 2008

Kaseya Server Instal ation User Guide June 6, 2008 Kaseya Server Installation User Guide June 6, 2008 About Kaseya Kaseya is a global provider of IT automation software for IT Solution Providers and Public and Private Sector IT organizations. Kaseya's

More information

Tharo Systems, Inc. 2866 Nationwide Parkway P.O. Box 798 Brunswick, OH 44212 USA Tel: 330.273.4408 Fax: 330.225.0099

Tharo Systems, Inc. 2866 Nationwide Parkway P.O. Box 798 Brunswick, OH 44212 USA Tel: 330.273.4408 Fax: 330.225.0099 Introduction EASYLABEL 6 has several new features for saving the history of label formats. This history can include information about when label formats were edited and printed. In order to save this history,

More information

http://docs.trendmicro.com

http://docs.trendmicro.com Trend Micro Incorporated reserves the right to make changes to this document and to the products described herein without notice. Before installing and using the product, please review the readme files,

More information

Introduction and Overview

Introduction and Overview Inmagic Content Server Workgroup 10.00 Microsoft SQL Server 2005 Express Edition Installation Notes Introduction and Overview These installation notes are intended for the following scenarios: 1) New installations

More information

Getting Started - Client VPN

Getting Started - Client VPN Getting Started - Client VPN Symantec Client VPN v9.0 This chapter includes the following topics: What is new in this release on page 2 System requirements on page 3 Documentation on page 3 Upgrading to

More information

FileMaker Server 15. Getting Started Guide

FileMaker Server 15. Getting Started Guide FileMaker Server 15 Getting Started Guide 2007 2016 FileMaker, Inc. All Rights Reserved. FileMaker, Inc. 5201 Patrick Henry Drive Santa Clara, California 95054 FileMaker and FileMaker Go are trademarks

More information

Table of Contents. Introduction...9. Installation...17. Program Tour...31. The Program Components...10 Main Program Features...11

Table of Contents. Introduction...9. Installation...17. Program Tour...31. The Program Components...10 Main Program Features...11 2011 AdRem Software, Inc. This document is written by AdRem Software and represents the views and opinions of AdRem Software regarding its content, as of the date the document was issued. The information

More information

Installing Novell Client Software (Windows 95/98)

Installing Novell Client Software (Windows 95/98) Installing Novell Client Software (Windows 95/98) Platform: Windows 95/98 Level of Difficulty: Intermediate The following procedure describes how to install the Novell Client software. This software allows

More information

Additional Requirements for ARES-G2 / RSA-G2. One Ethernet 10 Base T/100 Base TX network card required for communication with the instrument.

Additional Requirements for ARES-G2 / RSA-G2. One Ethernet 10 Base T/100 Base TX network card required for communication with the instrument. TA Instruments TRIOS Software Installation Instructions Installation Requirements Your TRIOS Instrument Control software includes all the components necessary to install or update the TRIOS software, as

More information

NSi Mobile Installation Guide. Version 6.2

NSi Mobile Installation Guide. Version 6.2 NSi Mobile Installation Guide Version 6.2 Revision History Version Date 1.0 October 2, 2012 2.0 September 18, 2013 2 CONTENTS TABLE OF CONTENTS PREFACE... 5 Purpose of this Document... 5 Version Compatibility...

More information

Veritas Cluster Server Database Agent for Microsoft SQL Configuration Guide

Veritas Cluster Server Database Agent for Microsoft SQL Configuration Guide Veritas Cluster Server Database Agent for Microsoft SQL Configuration Guide Windows 2000, Windows Server 2003 5.0 11293743 Veritas Cluster Server Database Agent for Microsoft SQL Configuration Guide Copyright

More information

TANDBERG MANAGEMENT SUITE 10.0

TANDBERG MANAGEMENT SUITE 10.0 TANDBERG MANAGEMENT SUITE 10.0 Installation Manual Getting Started D12786 Rev.16 This document is not to be reproduced in whole or in part without permission in writing from: Contents INTRODUCTION 3 REQUIREMENTS

More information

Direct Storage Access Using NetApp SnapDrive. Installation & Administration Guide

Direct Storage Access Using NetApp SnapDrive. Installation & Administration Guide Direct Storage Access Using NetApp SnapDrive Installation & Administration Guide SnapDrive overview... 3 What SnapDrive does... 3 What SnapDrive does not do... 3 Recommendations for using SnapDrive...

More information

Pearl Echo Installation Checklist

Pearl Echo Installation Checklist Pearl Echo Installation Checklist Use this checklist to enter critical installation and setup information that will be required to install Pearl Echo in your network. For detailed deployment instructions

More information

Reporting for Contact Center Setup and Operations Guide. BCM Contact Center

Reporting for Contact Center Setup and Operations Guide. BCM Contact Center Reporting for Contact Center Setup and Operations Guide BCM Contact Center Document Number: NN40040-302 Document Status: Standard Document Version: 04.00 Part Code: N0060637 Date: June 2006 Copyright 2005

More information

Features - Microsoft Data Protection Manager

Features - Microsoft Data Protection Manager Page 1 of 63 Features - Microsoft Data Protection Manager TABLE OF CONTENTS OVERVIEW SYSTEM REQUIREMENTS - MICROSOFT DATA PROTECTION MANAGER INSTALLATION Install the Microsoft Data Protection Manager BACKUP

More information

Symantec Integrated Enforcer for Microsoft DHCP Servers Getting Started Guide

Symantec Integrated Enforcer for Microsoft DHCP Servers Getting Started Guide Symantec Integrated Enforcer for Microsoft DHCP Servers Getting Started Guide Legal Notice Copyright 2006 Symantec Corporation. All rights reserved. Federal acquisitions: Commercial Software - Government

More information

Team Foundation Server 2010, Visual Studio Ultimate 2010, Team Build 2010, & Lab Management Beta 2 Installation Guide

Team Foundation Server 2010, Visual Studio Ultimate 2010, Team Build 2010, & Lab Management Beta 2 Installation Guide Page 1 of 243 Team Foundation Server 2010, Visual Studio Ultimate 2010, Team Build 2010, & Lab Management Beta 2 Installation Guide (This is an alpha version of Benjamin Day Consulting, Inc. s installation

More information

NeuralStar Installation Guide

NeuralStar Installation Guide NeuralStar Installation Guide Version 9.8 Release 2 October 2011 1st Edition Preface Software License Agreement Software is defined as the Kratos Technology & Training Solutions, Inc. computer programs

More information

Sophos Anti-Virus for NetApp Storage Systems startup guide

Sophos Anti-Virus for NetApp Storage Systems startup guide Sophos Anti-Virus for NetApp Storage Systems startup guide Runs on Windows 2000 and later Product version: 1 Document date: April 2012 Contents 1 About this guide...3 2 About Sophos Anti-Virus for NetApp

More information

4cast Client Specification and Installation

4cast Client Specification and Installation 4cast Client Specification and Installation Version 2015.00 10 November 2014 Innovative Solutions for Education Management www.drakelane.co.uk System requirements The client requires Administrative rights

More information

FAS Asset Accounting FAS CIP Accounting FAS Asset Inventory SQL Server Installation & Administration Guide Version 2011.1

FAS Asset Accounting FAS CIP Accounting FAS Asset Inventory SQL Server Installation & Administration Guide Version 2011.1 FAS Asset Accounting FAS CIP Accounting FAS Asset Inventory SQL Server Installation & Administration Guide Version 2011.1 2011 Sage Software, Inc. All rights reserved. Published by Sage 2325 Dulles Corner

More information

Desktop Surveillance Help

Desktop Surveillance Help Desktop Surveillance Help Table of Contents About... 9 What s New... 10 System Requirements... 11 Updating from Desktop Surveillance 2.6 to Desktop Surveillance 3.2... 13 Program Structure... 14 Getting

More information

LepideAuditor Suite for File Server. Installation and Configuration Guide

LepideAuditor Suite for File Server. Installation and Configuration Guide LepideAuditor Suite for File Server Installation and Configuration Guide Table of Contents 1. Introduction... 4 2. Requirements and Prerequisites... 4 2.1 Basic System Requirements... 4 2.2 Supported Servers

More information

Quick Install Guide. Lumension Endpoint Management and Security Suite 7.1

Quick Install Guide. Lumension Endpoint Management and Security Suite 7.1 Quick Install Guide Lumension Endpoint Management and Security Suite 7.1 Lumension Endpoint Management and Security Suite - 2 - Notices Version Information Lumension Endpoint Management and Security Suite

More information

Sage 200 Web Time & Expenses Guide

Sage 200 Web Time & Expenses Guide Sage 200 Web Time & Expenses Guide Sage (UK) Limited Copyright Statement Sage (UK) Limited, 2006. All rights reserved If this documentation includes advice or information relating to any matter other than

More information

Installing the Microsoft Network Driver Interface

Installing the Microsoft Network Driver Interface Installing the Microsoft Network Driver Interface Overview This guide explains how to install the PictureTel Live200 Microsoft Network Driver Interface (NDIS) software you have downloaded from PictureTel's

More information

Installing, Uninstalling, and Upgrading Service Monitor

Installing, Uninstalling, and Upgrading Service Monitor CHAPTER 2 Installing, Uninstalling, and Upgrading Service Monitor This section contains the following topics: Preparing to Install Service Monitor, page 2-1 Installing Cisco Unified Service Monitor, page

More information

Microsoft BackOffice Small Business Server 4.5 Installation Instructions for Compaq Prosignia and ProLiant Servers

Microsoft BackOffice Small Business Server 4.5 Installation Instructions for Compaq Prosignia and ProLiant Servers Integration Note October 2000 Prepared by OS Integration Engineering Compaq Computer Corporation Contents Introduction...3 Requirements...3 Minimum Requirements...4 Required Information...5 Additional

More information

Sage ERP MAS 90 Sage ERP MAS 200 Sage ERP MAS 200 SQL. Installation and System Administrator's Guide 4MASIN450-08

Sage ERP MAS 90 Sage ERP MAS 200 Sage ERP MAS 200 SQL. Installation and System Administrator's Guide 4MASIN450-08 Sage ERP MAS 90 Sage ERP MAS 200 Sage ERP MAS 200 SQL Installation and System Administrator's Guide 4MASIN450-08 2011 Sage Software, Inc. All rights reserved. Sage, the Sage logos and the Sage product

More information

Managing Multi-Hypervisor Environments with vcenter Server

Managing Multi-Hypervisor Environments with vcenter Server Managing Multi-Hypervisor Environments with vcenter Server vcenter Server 5.1 vcenter Multi-Hypervisor Manager 1.0 This document supports the version of each product listed and supports all subsequent

More information

Operating System Installation Guide

Operating System Installation Guide Operating System Installation Guide This guide provides instructions on the following: Installing the Windows Server 2008 operating systems on page 1 Installing the Windows Small Business Server 2011 operating

More information

4.0 SP1 (4.0.1.0) November 2014 702P03296. Xerox FreeFlow Core Installation Guide: Windows Server 2008 R2

4.0 SP1 (4.0.1.0) November 2014 702P03296. Xerox FreeFlow Core Installation Guide: Windows Server 2008 R2 4.0 SP1 (4.0.1.0) November 2014 702P03296 Installation Guide: Windows Server 2008 R2 2014 Xerox Corporation. All rights reserved. Xerox, Xerox and Design, FreeFlow, and VIPP are trademarks of Xerox Corporation

More information

Administration GUIDE. SharePoint Server idataagent. Published On: 11/19/2013 V10 Service Pack 4A Page 1 of 201

Administration GUIDE. SharePoint Server idataagent. Published On: 11/19/2013 V10 Service Pack 4A Page 1 of 201 Administration GUIDE SharePoint Server idataagent Published On: 11/19/2013 V10 Service Pack 4A Page 1 of 201 Getting Started - SharePoint Server idataagent Overview Deployment Configuration Decision Table

More information

Xcalibur Global Version 1.2 Installation Guide Document Version 3.0

Xcalibur Global Version 1.2 Installation Guide Document Version 3.0 Xcalibur Global Version 1.2 Installation Guide Document Version 3.0 December 2010 COPYRIGHT NOTICE TRADEMARKS 2010 Chip PC Inc., Chip PC (Israel) Ltd., Chip PC (UK) Ltd., Chip PC GmbH All rights reserved.

More information

NETWRIX WINDOWS SERVER CHANGE REPORTER

NETWRIX WINDOWS SERVER CHANGE REPORTER NETWRIX WINDOWS SERVER CHANGE REPORTER INSTALLATION AND CONFIGURATION GUIDE Product Version: 4.0 March 2013. Legal Notice The information in this publication is furnished for information use only, and

More information

SOS Suite Installation Guide

SOS Suite Installation Guide SOS Suite Installation Guide rev. 8/31/2010 Contents Overview Upgrading from SOS 2009 and Older Pre-Installation Recommendations Network Installations System Requirements Preparing for Installation Installing

More information

Installation and Program Essentials

Installation and Program Essentials CS PROFESSIONAL SUITE ACCOUNTING PRODUCTS Installation and Program Essentials version 2015.x.x TL 28970 3/26/2015 Copyright Information Text copyright 1998 2015 by Thomson Reuters. All rights reserved.

More information

STEP BY STEP IIS, DotNET and SQL-Server Installation for an ARAS Innovator9x Test System

STEP BY STEP IIS, DotNET and SQL-Server Installation for an ARAS Innovator9x Test System STEP BY STEP IIS, DotNET and SQL-Server Installation for an ARAS Innovator9x Test System Abstract The intention of this document is to ensure successful installation of 3rd-Party software required for

More information

Setting Up a Unisphere Management Station for the VNX Series P/N 300-011-796 Revision A01 January 5, 2010

Setting Up a Unisphere Management Station for the VNX Series P/N 300-011-796 Revision A01 January 5, 2010 Setting Up a Unisphere Management Station for the VNX Series P/N 300-011-796 Revision A01 January 5, 2010 This document describes the different types of Unisphere management stations and tells how to install

More information

UPS WorldShip Install on a Workgroup Remote

UPS WorldShip Install on a Workgroup Remote PRE-INSTALLATION INSTRUCTIONS: Install UPS WorldShip on the Workgroup Admin. Temporarily disable any virus scan software that you may have installed. Request access to the network share drive created by

More information

Product Manual. Administration and Configuration Manual

Product Manual. Administration and Configuration Manual Product Manual Administration and Configuration Manual http://www.gfi.com info@gfi.com The information and content in this document is provided for informational purposes only and is provided "as is" with

More information

Sharp Remote Device Manager (SRDM) Server Software Setup Guide

Sharp Remote Device Manager (SRDM) Server Software Setup Guide Sharp Remote Device Manager (SRDM) Server Software Setup Guide This Guide explains how to install the software which is required in order to use Sharp Remote Device Manager (SRDM). SRDM is a web-based

More information

BUILDER 3.0 Installation Guide with Microsoft SQL Server 2005 Express Edition January 2008

BUILDER 3.0 Installation Guide with Microsoft SQL Server 2005 Express Edition January 2008 BUILDER 3.0 Installation Guide with Microsoft SQL Server 2005 Express Edition January 2008 BUILDER 3.0 1 Table of Contents Chapter 1: Installation Overview... 3 Introduction... 3 Minimum Requirements...

More information

Installation Instructions Release Version 15.0 January 30 th, 2011

Installation Instructions Release Version 15.0 January 30 th, 2011 Release Version 15.0 January 30 th, 2011 ARGUS Software: ARGUS Valuation - DCF The contents of this document are considered proprietary by ARGUS Software, the information enclosed and any portion thereof

More information

Introduction 1-1 Installing FAS 500 Asset Accounting the First Time 2-1 Installing FAS 500 Asset Accounting: Upgrading from a Prior Version 3-1

Introduction 1-1 Installing FAS 500 Asset Accounting the First Time 2-1 Installing FAS 500 Asset Accounting: Upgrading from a Prior Version 3-1 Contents 1. Introduction 1-1 Supported Operating Environments................ 1-1 System Requirements............................. 1-2 Security Requirements........................ 1-3 Installing Server

More information

Abila MIP. Installation User's Guide

Abila MIP. Installation User's Guide This is a publication of Abila, Inc. Version 2014.x Copyright 2013 Abila, Inc. All rights reserved. Abila, the Abila logos, and the Abila product and service names mentioned herein are registered trademarks

More information

Microsoft Dynamics GP Release

Microsoft Dynamics GP Release Microsoft Dynamics GP Release Workflow Installation and Upgrade Guide February 17, 2011 Copyright Copyright 2011 Microsoft. All rights reserved. Limitation of liability This document is provided as-is.

More information

CA VPN Client. User Guide for Windows 1.0.2.2

CA VPN Client. User Guide for Windows 1.0.2.2 CA VPN Client User Guide for Windows 1.0.2.2 This Documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to as the Documentation ) is for your

More information

Legal Notes. Regarding Trademarks. 2013 KYOCERA Document Solutions Inc.

Legal Notes. Regarding Trademarks. 2013 KYOCERA Document Solutions Inc. Legal Notes Unauthorized reproduction of all or part of this guide is prohibited. The information in this guide is subject to change without notice. We cannot be held liable for any problems arising from

More information

HP ProLiant Essentials Vulnerability and Patch Management Pack Release Notes

HP ProLiant Essentials Vulnerability and Patch Management Pack Release Notes HP ProLiant Essentials Vulnerability and Patch Management Pack Release Notes Supported platforms... 2 What s new in version 2.1... 2 What s new in version 2.0.3... 2 What s new in version 2.0.2... 2 What

More information

Server Installation: ServerTools

Server Installation: ServerTools Server Installation: ServerTools ServerTools Page 1 Table of Contents To Install ServerTools...3 Backup and Restore...6 Purpose...6 Background...6 Requirements...6 Creating a Backup Schedule using the

More information

GUARD1 PLUS SE Administrator's Manual

GUARD1 PLUS SE Administrator's Manual GUARD1 PLUS SE Administrator's Manual Version 4.4 30700 Bainbridge Road Solon, Ohio 44139 Phone 216-595-0890 Fax 216-595-0991 info@guard1.com www.guard1.com i 2010 TimeKeeping Systems, Inc. GUARD1 PLUS

More information

File Auditor for NAS, Net App Edition

File Auditor for NAS, Net App Edition File Auditor for NAS, Net App Edition Installation Guide Revision 1.2 - July 2015 This guide provides a short introduction to the installation and initial configuration of NTP Software File Auditor for

More information

Tufts VPN Client User Guide for Windows

Tufts VPN Client User Guide for Windows Tufts VPN Client User Guide for Windows Introduction The Tufts Virtual Private Network (VPN) implementation is a service that is provided to the faculty and staff of Tufts University to enable secure access

More information

Liebert Nform Infrastructure Monitoring Software. User Manual - Version 4

Liebert Nform Infrastructure Monitoring Software. User Manual - Version 4 Liebert Nform Infrastructure Monitoring Software User Manual - Version 4 TABLE OF CONTENTS 1.0 ABOUT LIEBERT NFORM................................................1 1.1 How Do You Contact Emerson Network

More information

INSTALL AND CONFIGURATION GUIDE. Atlas 5.1 for Microsoft Dynamics AX

INSTALL AND CONFIGURATION GUIDE. Atlas 5.1 for Microsoft Dynamics AX INSTALL AND CONFIGURATION GUIDE Atlas 5.1 for Microsoft Dynamics AX COPYRIGHT NOTICE Copyright 2012, Globe Software Pty Ltd, All rights reserved. Trademarks Dynamics AX, IntelliMorph, and X++ have been

More information

Sophos for Microsoft SharePoint startup guide

Sophos for Microsoft SharePoint startup guide Sophos for Microsoft SharePoint startup guide Product version: 2.0 Document date: March 2011 Contents 1 About this guide...3 2 About Sophos for Microsoft SharePoint...3 3 System requirements...3 4 Planning

More information