Nexio Connectus with Nexio G-Scribe

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1 Nexio Connectus with Nexio G-Scribe /20/2014 Edition: A

2 2.1.2 Publication Information 2014 Imagine Communications. Proprietary and Confidential. Imagine Communications considers this document and its contents to be proprietary and confidential. Except for making a reasonable number of copies for your own internal use, you may not reproduce this publication, or any part thereof, in any form, by any method, for any purpose, or in any language other than English without the written consent of Imagine Communications. All others uses are illegal. This publication is designed to assist in the use of the product as it exists on the date of publication of this manual, and may not reflect the product at the current time or an unknown time in the future. This publication does not in any way warrant description accuracy or guarantee the use for the product to which it refers. Imagine Communications reserves the right, without notice to make such changes in equipment, design, specifications, components, or documentation as progress may warrant to improve the performance of the product. Trademarks Nexio Connectus and Nexio G-Scribe are trademarks or trade names of Imagine Communications or its subsidiaries. Microsoft and Windows are registered trademarks of Microsoft Corporation. All other trademarks and trade names are the property of their respective companies. Contact Information Imagine Communications has office locations around the world. For domestic and international location and contact information, visit our Contact page (http://www.imaginecommunications.com/company/contact-us.aspx). Support Contact Information For domestic and international support contact information see: Support Contacts (http://www.imaginecommunications.com/services/technical-support.aspx) ecustomer Portal (http://support.imaginecommunications.com) 2014 Imagine Communications. Proprietary and Confidential. 3/20/2014 Page 2

3 Contents Contents Connectus with G-Scribe... 4 Install a Connectus Server... 5 Connectus System Specifications... 5 Set Up Connectus Server System... 7 Install Connectus as a Server... 7 Set Up Connectus SQL Server Backend Install SQL Server 2008 Express Harris NMMT Server Account Set the Data Source in the NetManMTServer Configuration File Set Up Database in Connectus Set Up and Assign File Server Set Up File Server Assign File Server Within Connectus Install and Connect a Remote Console Confirm Your Administrator Privileges Microsoft.NET Framework Windows Media Player Install Connectus Remote Console Connect the Remote Console to the Server Use G-Scribe with Connectus Set Up G-Scribe Publishers Publish a Scribelist Download CG Content Advanced Connectus Features Imagine Communications. Proprietary and Confidential. 3/20/2014 Page 3

4 Connectus with G-Scribe Connectus with G-Scribe Quickstart Guide This quickstart describes how to configure a typical Nexio Connectus network with Nexio G-Scribe. See Install a Connectus Server (on page 5) to learn how to install your Connectus server. See Set Up Connectus SQL Server Backend (on page 10) to set up a Connectus SQL server backend which will store Connectus data. See Set Up and Assign File Server (on page 15) to set up the file server which will store your Connectus content. See Install and Connect a Remote Console (on page 17) to learn how to install a remote Connectus console. See Use G-Scribe with Connectus (on page 20) to configure G-Scribe as a publisher, and then learn how to publish to and download content from the Connectus server. When you have finished using this quickstart guide, consult the Connectus User Guide for more information. See Advanced Connectus Features (on page 24) for a list of features which are often useful to Connectus operators Imagine Communications. Proprietary and Confidential. 3/20/2014 Page 4

5 Connectus with G-Scribe Install a Connectus Server These steps describe how to install your Connectus server. Connectus servers consist of both a server and a console. The server is the hub of your Connectus network. It integrates your remote Connectus console, your file server, your SQL database, and your G-Scribe system. The console is the user interface which allows a Connectus administrator to control the server and all the network components. Later in this guide you will set up a remote console on another machine which will be the primary user interface with the server. Connectus System Specifications The Connectus server must be a dedicated system which does not have any other Nexio components installed. To build a dedicated Connectus system which contains the SQL Server data storage and content file server, please ensure that the system meets the supported system requirements. CPU Motherboard RAM Intel I5 (2320 or better) Intel Xeon Processor (X3450 or better) USB for Digital Rights Management dongle 8GB RAM Monitor Minimum desktop resolution of 1280 x 1024 Network Operating System SQL Server Version Free Hard Drive Space Gigabit Ethernet Windows XP x64 Windows 7 x64 Professional Windows 7 x64 Ultimate Windows Server 2003 R2 x64 Standard SP2 Windows Server 2003 R2 x64 Enterprise SP2 Windows Server 2008 R2 x64 Standard Windows Server 2008 R2 x64 Enterprise Windows 8 x64 Enterprise Windows Server 2012 x64 Standard SQL Server 2008 R2 x64 Express with Advanced Services SQL Server 2008 R2 x64 Express with Tools SQL Server 2008 R2 x64 Workgroup 500GB For large networks where performance and availability are a factor, we recommend a distributed system where your Connectus server and dedicated SQL server system meet the following supported system requirements Imagine Communications. Proprietary and Confidential. 3/20/2014 Page 5

6 Connectus with G-Scribe Note: When setting up your file server, there are many options such as a network file share, FTP server, HTTP server, HTTPS server, etc. The type and configuration you choose must take into account your network and security requirements. Dedicated SQL Server Supported System Requirements CPU RAM Network Operating System SQL Server Version Intel I5 (2320 or better) Intel Xeon Processor (X3450 or better) 12GB RAM Gigabit Ethernet Windows 2008 R2 x64 Standard Windows 2008 R2 x64 Enterprise (if Failover Clustering is required) For additional supported operating systems, please consult the Microsoft SQL Server System Requirements page for the SQL Server edition you are using. SQL Server 2008 R2 x64 Workgroup SQL Server 2008 R2 x64 Standard (Supports Failover Clustering) SQL Server 2008 R2 x64 Web SQL Server 2008 R2 x64 Enterprise (Supports Failover Clustering) Distributed Connectus Server Supported System Requirements CPU Motherboard RAM Intel I5 (2320 or better) Intel Xeon Processor (X3450 or better) USB for Digital Rights Management dongle 12GB RAM Monitor Minimum desktop resolution of 1280 x 1024 Network Operating System SQL Server Version Gigabit Ethernet Windows 2008 R2 x64 Standard Windows 2008 R2 x64 Enterprise (if Failover Clustering is required) Windows Server 2012 x64 Standard SQL Server 2008 R2 x64 Workgroup SQL Server 2008 R2 x64 Standard (Supports Failover Clustering) SQL Server 2008 R2 x64 Web SQL Server 2008 R2 x64 Enterprise (Supports Failover Clustering) 2014 Imagine Communications. Proprietary and Confidential. 3/20/2014 Page 6

7 Connectus with G-Scribe Set Up Connectus Server System The following pre-installation requirements must be met before Connectus is installed. Confirm Your Administrator Privileges You must have administrator privileges to install Connectus. Complete the following steps to confirm your administrator privileges. 1. Login to your computer with your username and password. If the computer is in a Workgroup, you cannot leave the password blank. 2. Select Start > Control Panel > User Accounts. If the computer is in a domain, the login account is listed in Users for this Computer. Check that "Administrators" displays under the Group heading. If the computer is not in a domain, "Computer Administrator" displays beside your login account. 3. If you do not have administrator privileges, contact your IT professional. Microsoft.NET Framework The Microsoft.NET framework must be installed and enabled on the system. In some situations the framework will be automatically installed by Connectus, as detailed below. On workstation versions of Windows (such as XP, Vista, and Windows 7) the.net framework is automatically installed by Connectus. No further action is required. On Windows Server 2008, an administrator must enable the.net framework before installing Connectus. If the.net framework is not preinstalled on your system you must install it before you install Connectus. Windows Media Player Windows Media Player must be installed and enabled on the system. Windows Media Player is preinstalled on some workstation versions of Windows (such as XP, Vista, and Windows 7), but in some parts of the world it is not automatically preinstalled on these systems. If Windows Media Player is not preinstalled on your workstation system you must install it before you install Connectus. On server versions of Windows (such as 2003 and 2008 R2), an administrator must enable the Windows Desktop Experience feature before installing Connectus. Install Connectus as a Server The following instructions describe how to install Connectus as a server Imagine Communications. Proprietary and Confidential. 3/20/2014 Page 7

8 Connectus with G-Scribe Connect Your Dongle If you are registering Connectus with a hardware dongle (sometimes called an interlock device), then the purple USB dongle is included in the Connectus software envelope. The install reads the dongle for installation information. Note: If you are registering Connectus with a software license key you will not be provided with a dongle. See Register Connectus with the Software License Key (on page 9) to learn how to register Connectus after installation. 1. On the Connectus system where you are installing Connectus as a server, log in as a user with administrator privileges. 2. Connect the dongle to a USB port on the computer. 3. Wait a few seconds. 4. If you get a message indicating that new hardware (the dongle) has been found, cancel the message. The dongle driver is installed during Connectus installation so you do not need to locate software for the dongle. Install the Software Complete the following steps to install Connectus. 1. Insert the Connectus CD in your CD ROM tray. 2. Click on Install Connectus. 3. On the Welcome screen click Next to start the install. 4. View the license agreement. If you agree with the license agreement, accept it and click Next. You cannot continue without accepting the agreement. 5. On the next screen, accept the default destination program folder. 6. Select the Console and Server configuration and click Next. 7. Check the Create Desktop Shortcut checkbox and click Next. 8. Enter the Connectus Server Account information. It is recommended that the account be a Power User, but not an Administrator. You can run Connectus using the Administrator account, but another account is recommended so that the administrator privileges are reserved for administrators. Note: This user account is used by the HarrisNMMTServer to connect with the SQL Server backend. For ease of setup, we recommend that you add this account to the list of SQL Server administrators during the SQL Server installation. SeeSet Up Connectus SQL Server Backend (on page 10) for server installation instructions. 9. Enter the Domain name, or leave the Domain field blank if you are using a Workgroup. 10. Click on Verify User Settings to confirm the user name and password. 11. Click on Next to install Connectus. When the installation is complete, click Finish and reboot your system when prompted. 12. Install any service packs delivered on the CD in the software envelope Imagine Communications. Proprietary and Confidential. 3/20/2014 Page 8

9 Connectus with G-Scribe Register Connectus with the Software License Key If you are registering Connectus with a software license key, run Registry Manager after you have finished installing Connectus. Note: Do not follow these steps if you are registering Connectus with a hardware dongle. The dongle must have been attached before installing Connectus. See Connect Your Dongle (on page 8) for more information. 1. Click Start > Programs > Harris > Software License Key > Registration Manager. 2. In Registration Manager, click the Register button. The Save As dialog opens. 3. In the File name field, enter a name for the deployment code (.dc). 4. Save the.dc file to your system or to an external drive. 5. the.dc file, what you are registering, and your order number to Imagine Communications Support. 6. Copy the registration code (.rc) that Imagine Communications s you to the same location as the.dc file. 7. In Registration Manager (Start > Programs > Software License Key > Registration Manager) click Load RC. 8. In the Open dialog, navigate to the.rc file and double-click to open. 9. Run Connectus to complete the registration process Imagine Communications. Proprietary and Confidential. 3/20/2014 Page 9

10 Connectus with G-Scribe Set Up Connectus SQL Server Backend Follow these steps to set up an SQL server backend. You must be logged in locally with a local administrator s domain account. Install SQL Server 2008 Express We recommend that SQL Server 2008 Express is installed on an independent machine which is accessible from the Connectus system and on the same public network. Installation Notes If you are installing SQL Server 2008 Express on a Windows XP system, Windows Installer and Window PowerShell must be on the system. Ensure SQL Server Management Studio is installed, along with SQL Server 2008 Express. Use the default instance. Special Setting: Note the Account Name and Startup Type settings on the Server Configuration installation screen Imagine Communications. Proprietary and Confidential. 3/20/2014 Page 10

11 Connectus with G-Scribe Special Setting: Note that on the Database Engine Configuration installation screen, select the Windows Authentication Mode option on the Account Provisioning tab. Add the Connectus Server Account to the list of SQL Server administrators. This is the account you specified during the Connectus install. With the SQL server system, make sure that the firewall is disabled, or that the necessary ports are opened for communicating to the Connectus machine. Launch SQL Configuration Manager. Go to SQL Services and ensure all the SQL services are running. Ensure Named Pipes are enabled in the SQL Configuration Manager. Harris NMMT Server Account The HarrisNMMTServer account must be set to the domain user account that you are using to connect to the database. This configuration is automatically done when Connectus is installed, but you can follow these steps to ensure that the settings are correct. 1. Open the Computer Management window. 2. Select the Services option on the left side of the window. 3. Right-click HarrisNMMTServer and select Properties from the menu. 4. In the Properties dialog, select the This Account radio button Imagine Communications. Proprietary and Confidential. 3/20/2014 Page 11

12 Connectus with G-Scribe 5. If the account details are not for the domain user account that you are using to connect to the database, enter the details for the account you want Connectus to use when connecting to the SQL server. Note: The account should have full administrative permissions so Connectus can create databases, create tables, and modify records. 6. Click OK. 7. If you made any changes, right-click on HarrisNMMTServer in the Computer Management window and select Restart. Set the Data Source in the NetManMTServer Configuration File 1. Navigate to the Connectus program folder (...\Program Files\Harris\Connectus). 2. Open the NetManMTServer.exe.config file in Notepad. 3. Set the database connectionstrings information, so the Data Source points to the server. Note: The Data Source should be the same as the Server Name, entered in SQL Server Management Studio. 4. Save the file. 5. In the Computer Management window, right-click on HarrisNMMTServer and select Restart Imagine Communications. Proprietary and Confidential. 3/20/2014 Page 12

13 Connectus with G-Scribe Troubleshooting: Verify Database Connection Through ODBC Follow these steps to verify the database connection through ODBC. 1. Go to Control Panel > Administrative Tools > Data Source (ODBC). 2. Switch to the System DNS tab and click Add. The Create New Data Source dialog opens. 3. Select SQL Server and click Finish. 4. In the next dialog, enter a name and description for the connection test. 5. Select the server from the Server drop-down list and click Next. 6. In the Create a New Data Source to SQL Server dialog, click the Next button. 7. Cancel out of the ODBC Data Source dialogs Imagine Communications. Proprietary and Confidential. 3/20/2014 Page 13

14 Connectus with G-Scribe Set Up Database in Connectus Configure Connectus to use a database for storage. Note that by default Connectus saves all configuration and status files to disc in All Users\Application Data. 1. Start the Connectus Console on the Connectus Server. 2. Select Edit > Preferences to open the Preferences dialog. 3. Switch to the Server Internal Files tab. 4. In the New Storage section, select the Database option. 5. Make sure the Migrate Files to the New Storage checkbox is checked. 6. Click the Use New Storage button. 7. Click OK in the Warning dialog. Connectus saves all configuration and status files to the database. Click OK in the Preferences dialog. Connectus is configured to use the database Imagine Communications. Proprietary and Confidential. 3/20/2014 Page 14

15 Connectus with G-Scribe Set Up and Assign File Server These steps describe how to set up and assign a LAN file server. If you need to use FTP, HTTP, or HTTPS instead of LAN, please see the File Servers chapter of the Connectus User Guide. The file server stores all content which has been published to Connectus. Set Up File Server LAN setups use a shared folder as the file server for storing content. All publishers, players, and Connectus servers must be connected to the LAN to access the file server. We recommend that the file server be a separate system. Note: The HarrisNMServer account must have full access to the file server. Player (G-Scribe) users must have read access. Set up a shared folder on the file server system. Set folder permissions for the accounts that will access the folder. To limit access to the shared folder, create new groups or users and set permissions as needed. Assign File Server Within Connectus 1. In Connectus, select Tools > Server Preferences. 2. Switch to the File Server tab. 3. Switch to the Published Content Locations subtab. 4. The list contains a default file server. Select the file server and click the Edit button. The Published Content Main File Server Location window opens Imagine Communications. Proprietary and Confidential. 3/20/2014 Page 15

16 Connectus with G-Scribe 5. In the first text box assign the file server location for published content. a. Click the Choose button. The Select a File Server Location dialog opens. b. Navigate to the shared folder over the network and double-click on the folder. c. Click OK. Note: Make sure the complete network file path displays, starting with the machine name, even if the Connectus and the shared folder are on the same machine. 6. Check the Clients Will Download From This Location checkbox to enable downloading from the file server. 7. Set the location that consoles and G-Scribe players will download from. This is the external path to a file server. 8. Click OK to save the Published Content main file server settings and to return to the Published Content File Servers Location dialog. 9. Click OK in the dialogs until you return to Connectus Imagine Communications. Proprietary and Confidential. 3/20/2014 Page 16

17 Connectus with G-Scribe Install and Connect a Remote Console These steps describe how to install a remote Connectus console. This console will be used to remotely access the Connectus server. Confirm Your Administrator Privileges You must have administrator privileges to install Connectus. Complete the following steps to confirm your administrator privileges. 1. Login to your computer with your username and password. If the computer is in a Workgroup, you cannot leave the password blank. 2. Select Start > Control Panel > User Accounts. If the computer is in a domain, the login account is listed in Users for this Computer. Check that "Administrators" displays under the Group heading. If the computer is not in a domain, "Computer Administrator" displays beside your login account. 3. If you do not have administrator privileges, contact your IT professional. Microsoft.NET Framework The Microsoft.NET framework must be installed and enabled on the system. In some situations the framework will be automatically installed by Connectus, as detailed below. On workstation versions of Windows (such as XP, Vista, and Windows 7) the.net framework is automatically installed by Connectus. No further action is required. On Windows Server 2008, an administrator must enable the.net framework before installing Connectus. If the.net framework is not preinstalled on your system you must install it before you install Connectus. Windows Media Player Windows Media Player must be installed and enabled on the system. Windows Media Player is preinstalled on some workstation versions of Windows (such as XP, Vista, and Windows 7), but in some parts of the world it is not automatically preinstalled on these systems. If Windows Media Player is not preinstalled on your workstation system you must install it before you install Connectus. On server versions of Windows (such as 2003 and 2008 R2), an administrator must enable the Windows Desktop Experience feature before installing Connectus Imagine Communications. Proprietary and Confidential. 3/20/2014 Page 17

18 Connectus with G-Scribe Install Connectus Remote Console The following instructions describe how to install Connectus as a remote console. 1. Insert the Connectus CD in your CD ROM tray. 2. Click on Install Connectus. 3. On the Welcome screen click Next to start the install. 4. View the license agreement. If you agree with the license agreement, accept it and click Next. You cannot continue without accepting the agreement. 5. On the next screen, accept the default destination program folder. 6. Select the Console configuration and click Next. 7. Continue clicking Next until the installation is complete. 8. Click Finish and reboot your system when prompted. 9. Install any service packs delivered on the CD in the software envelope. Connect the Remote Console to the Server The remote console must be enabled by the Connectus server. Add a Remote Console to a Server s Console List To add a remote console to a server s console list, the console must first try to connect to the server. The server will deny the connection, but this process adds the console to the server s console list. After the remote console is added to the server s console list, the server operator can enable the console. 1. On the remote console system, launch the Connectus console using one of the following methods: Choose Start > Programs > Harris > Connectus > Connectus. Double-click on the Connectus shortcut on the desktop. 2. When Connectus first launches, the Connect to Server window appears Imagine Communications. Proprietary and Confidential. 3/20/2014 Page 18

19 Connectus with G-Scribe If the window does not appear at startup, you can open it by choosing Tools > Connect to Server within Connectus. 3. To add a new server to the list, click the Add Server button. The Server Properties window opens. 4. Enter a description, address, and port number for the server. 5. Click the OK button. The new server is added to the Connect to Server list. 6. Select the new server in the list. If you are already running a console on your system which is connected to a server, press the Start New Console button. A new console is opened on your system. Otherwise, press the Connect to Server button. 7. If the console is able to contact the server system you are told that the connection is denied. Enable Console on the Server System After a console system attempts to connect to a server system, the server s operator can enable the console. 1. On the server system, switch to the Permissions tab. 2. Switch to the Console Permissions subtab. Any remote consoles that have attempted to connect will display in the list with a "Disabled" status. 3. Select the console from the list. 4. Check the Enable For checkbox. 5. Click the Apply New Settings button near the bottom of the tab. The console is enabled and can now access the server Imagine Communications. Proprietary and Confidential. 3/20/2014 Page 19

20 Connectus with G-Scribe Use G-Scribe with Connectus These steps describe how to set up G-Scribe as a publisher, and then how to publish to and download content from the Connectus server. Set Up G-Scribe Publishers You must add the Connectus system to the Locations list in G-Scribe's Publisher Settings window. 1. Switch to the CG module within G-Scribe. 2. Choose File > Connectus > Preferences > Connectus Locations. The Publisher Settings window opens. 3. Set your publisher s Name and Location in the Publisher Identity section of the window. 4. Click the New button. A new untitled location appears in the Locations list. 5. Enter the details for the Connectus server selected in the Locations list. In the Name field, enter a descriptive name for the Connectus server the publisher will connect to. In the Connectus Location field, click the Choose button to select the network computer name for the Connectus server system. You can also identify the Connectus system by entering the system s IP address in the Connectus Location field. If you want to change the port that the publisher uses to communicate to the Connectus system, type a new number in the Connectus Server Port field Imagine Communications. Proprietary and Confidential. 3/20/2014 Page 20

21 Connectus with G-Scribe In the Contact field, enter the address of a person who should be notified every time content is updated. This information is optional. 6. Click the OK button to close the Publisher Settings window. Publish a Scribelist The G-Scribe publisher must be enabled by the Connectus server. The procedure for enabling a publisher is: 1. The publisher attempts to connect to the server. 2. The connection is denied, but the server becomes aware of the publisher, and the publisher is added to the server s approved publisher list. 3. The server s operator enables the publisher. Add a Publisher to a Server s Approved Publisher List 1. In the publisher, switch to the CG module. 2. Open a Scribelist. 3. Select File > Connectus > Publish > Scribelist. An error tells you that the publish action failed. See the instructions below to learn how to enable the publisher in Connectus. Enable Publisher in Connectus After a publisher attempts to publish content, the Connectus operator can enable the system for publishing. 1. In Connectus, switch to the Permissions tab. 2. Switch to the Publisher Permissions subtab. Any publishers that have attempted to publish content to the Connectus server will display in the Publishers list with a Disabled status. 3. Select the publisher in the Publisher list. 4. Check the Enable For checkbox. 5. Click the Apply New Settings button near the bottom of the Connectus window. The publisher is enabled and can now publish content to the Connectus. Publish Scribelists from CG Module 1. In the publisher, switch to the CG module. 2. Open the Scribelist you want to publish. 3. Select File > Connectus > Publish > Scribelist Imagine Communications. Proprietary and Confidential. 3/20/2014 Page 21

22 Connectus with G-Scribe A Publish Content to Connectus dialog opens. 4. Do not change the name of the content project. By default, Scribelists are always published to Connectus using the name of the Scribelist. 5. Select the Connectus server you want to publish to from the drop-down list. 6. Click the Publish button to publish the content. The Scribelist and its assets are published to Connectus. Download CG Content 1. In the publisher, switch to the CG module Imagine Communications. Proprietary and Confidential. 3/20/2014 Page 22

23 Connectus with G-Scribe 2. Select File > Connectus > Download > [content type]. The Download Content from Connectus window opens. 3. Use the Connectus Server drop-down list to select the server you want to access. 4. Use the Search field to display only the content that contains the search text. Enter your search text in the Search field and click the Search button. Only the content which matches your search condition will appear in the Content list. To display all of your content again, remove the text in the Search field and click the Search button. 5. Use the Filter controls to display only the content that meets certain conditions. 6. Select the content you want to download from the Content list. 7. Click the Download button to download the selected content Imagine Communications. Proprietary and Confidential. 3/20/2014 Page 23

24 Connectus with G-Scribe Advanced Connectus Features See the Connectus User Guide to learn about advanced Connectus functionality. Use different types of file servers (in the "Set Up Your File Servers" chapter of the user guide). Mirror your file servers ("Assign Mirrored File Servers"). Publish content from Media Store ("Publish media Assets from Store Module") Publish G-3D content ("Use G-3D Publishers). Integrate with Direct Control ("Use Direct Control Publishers"). Group your players and consoles ("Group Network Components"). Log the status of Connectus and its network communication ("Status Tab"). Change the permissions of Connectus consoles ("Manage Connectus Consoles") Imagine Communications. Proprietary and Confidential. 3/20/2014 Page 24

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