Welcome Webinar A/endees
|
|
- Darlene Barbra Stone
- 8 years ago
- Views:
Transcription
1
2 Welcome Webinar A/endees Your GoToWebinar A/endee Viewer is made of 2 parts: 1. Viewer Window 2. Control Panel Type your ques+on here Follow today s webinar discussion on Twi/er, #CustEngageRT
3 About Retail TouchPoints Launched in 2007 Over 20,000 subscribers To provide executives with relevant, insightful content across a variety of digital medium Free subscription to our weekly newsletter:
4 Panelists Moderator Andrew Gaffney Editorial Director Retail TouchPoints Speaker Sco/ Pearson CEO Retaligent, a Raymark company Speaker Danya Rielly Business Analyst Raymark Speaker Will Roche Senior Vice President Raymark
5 Agenda The evolujon of retail What IS customer- centric retailing? Why CRM, not ERP, should be at the core of your enterprise Value of obtaining a 360 view of the customer Best pracjces for implemenjng clienteling into a customer- centric approach Benefits of incorporajng customer metrics into all areas of the retail organizajon
6 Retail in the 20th Century Forrester: CompeJJve Strategy In The Age Of The Customer by Josh Bernoff
7 The Age of Manufacturing Forrester: CompeJJve Strategy In The Age Of The Customer by Josh Bernoff
8 The Age of DistribuJon Forrester: CompeJJve Strategy In The Age Of The Customer by Josh Bernoff
9 The Age of InformaJon Forrester: CompeJJve Strategy In The Age Of The Customer by Josh Bernoff
10 The Age of the Customer Forrester: CompeJJve Strategy In The Age Of The Customer by Josh Bernoff
11 Shopping Around
12 The Power of Reviews
13 The Customer is in Control
14 CulJvaJng Learning RelaJonships
15 What s the Difference?
16 Persuasive vs. Personal Even in a negative economy, customer experience is a high priority for consumers, with 60% often or always paying more for a better experience. Source: Harris Interactive, Customer Experience Impact Report
17 Customer- centric CollaboraJon
18 The End of Mass MarkeJng
19 You Can t Manage What You Can t Measure
20 The Stretch
21 What s the Difference?
22 The Customer- centric Retail Ecosystem
23 The Customer- centric Retail Ecosystem
24 Personalized Product RecommendaJons Jane, You ll just love this bracelet! It matches the earrings you recently purchased. $89
25 You Can t Resist!
26 The Customer- centric Retail Ecosystem
27 PersonalizaJon
28 Merchandising Challenges The number one business challenge facing retailers today is underperforming inventory, followed closely by out of stocks. RSR Research 2011 Merchandising Study
29 The Customer- centric Retail Ecosystem
30 Before the Sale At a Glance Day Planner Performance Outreach Tasks Appointments
31 Client Profile Purchase History During the Sale Wish List Up- sell/cross- sell Availability Preferences
32 Ader the Sale Ecommerce Virtual Closet Offers/PromoJons Social Networking Client Profile Store Events
33 Closing the Loop Sales Figures Clienteling Data Wish List Items Customer KPIs
34 Shopping Jme of day, day of week Preferred salesperson (clienteling) Call frequency Call category Issue resolujon rate OpJmal communicajon channel Campaign response InteracJon with consumer- facing applicajons: kiosks, mobile apps, social media Jme spent, acjvity, pageviews Outreach sales E- mail opens, bounces, clicks, forwards, unsubscribes Opt- in/out channels and communicajon preferences Social media presence: reach/klout, likes, menjons, Frequency Customer Metrics
35 What to Look For RETAIL FLEXIBLE SCALABLE INTEGRATED EASY TO LEARN & USE
36 Garbage In, Garbage Out USAGE QUALITY STORAGE COLLECTION CONSISTENCY MANIPULATION
37 1. Assess your current state 2. Determine your vision, goals and objecjves 3. Make your plan 4. System selecjon, technology change 5. Cultural change, organizajonal alignment, responsibilijes and rewards 6. ImplementaJon, execujon 7. Measure, refine To- do s.
38 Q&A CUSTOMER ENGAGEMENT MASTERCLASS 1. Viewer Window 2. Control Panel Type your ques+on Type here your ques+on here
39 Thank You for A/ending Download this presentajon at RetailTouchPoints.com: hcp://rtou.ch/cem- part- 2 Contact Today s Speakers: Danya Rielly, Business Analyst, Raymark drielly@raymark.com ScoC Pearson, CEO, Retaligent, a Raymark Company spearson@retaligent.com Will Roche, Senior Vice President, Raymark wroche@raymark.com
40 Video
41
MASTERING EMAIL MARKETING WITH ANDY BARGERY, DIRECTOR, KLAXON
MASTERING EMAIL MARKETING WITH ANDY BARGERY, DIRECTOR, KLAXON Event Marketing Certificate Webinar Series: Email Marketing and Conversion 10 October, 2012 1 TODAY S SPEAKERS Moderator Guest Speakers ADD
More informationPhysical/Digital Convergence: New Technology for Omnichannel Retail
Physical/Digital Convergence: New Technology for Omnichannel Retail Moderator Allison Enright Editor Internet Retailer Featured Panelist Nikki Baird Partner Retail Systems Research Speaker Jeremy Wilson
More informationMonthly Web Chat with Calvin O Driscoll. August 14, 2014
Monthly Web Chat with Calvin O Driscoll August 14, 2014 Agenda GoToMeeting Housekeeping Sage 300 ERP Roadmap Sage CRM Roadmap Q & A Housekeeping During the Webinar, all attendees will be muted and placed
More information1 Which of the following questions can be answered using the goal flow report?
1 Which of the following questions can be answered using the goal flow report? [A] Are there a lot of unexpected exits from a step in the middle of my conversion funnel? [B] Do visitors usually start my
More informationEmail Marketing Center
Email Marketing Center Saturno Email Marketing Center enables firms to send newsletters, legal updates, and event invitations to large distribution lists, manage distribution lists, and track campaign
More informationGoogle Analytics 101
American Marketing Association San Antonio Chapter presents Google Analytics 101 Instructor: Maria Haase Workshop Objectives Learn how to create an effective Measurement Plan for your organization Learn
More informationEMAIL The Digital Marketing Heavyweight
To come EMAIL The Digital Marketing Heavyweight March 15, 2012 Today s Panel To come Gwen Tomasulo [Case Study: Email Aud Dev & Adv] Gwen Tomasulo is the Managing Director of Audience Development at The
More informationTracking True & False Demystifying Recruitment Marketing Analytics
Tracking True & False Demystifying Recruitment Marketing Analytics THE CANDIDATE JOURNEY SIMPLIFIED THE DECISION CYCLE SIMPLIFIED Awareness & Attraction Research & Decision Conversion Action THE CANDIDATE
More informationEmail Marketing Basics
Email Marketing Basics Email Marketing Basics Background Since 1994, Visual Data Systems has been a leader in: Website Design Software Integration Search Engine Optimization & Marketing Technology Consultation
More information132: Collaboration is Key: Introducing CPFR 2.0 in an Omni-Channel World
132: Collaboration is Key: Introducing CPFR 2.0 in an Omni-Channel World Inez Blackburn, Market Techniques and Innovations Bob Downey, Robert Downey Consulting Dave Rush, GS1 US Apparel and General Merchandise
More informationCASE STUDY. Ren s Pets Depot. renspets.com. pet food & products
CASE STUDY Ren s Pets Depot renspets.com pet food & products The flexibility of Sweet Tooth software allows us to offer our rewards program online and instore. This enables our customer to view and earn
More informationGoogle Analytics Guide. for BUSINESS OWNERS. By David Weichel & Chris Pezzoli. Presented By
Google Analytics Guide for BUSINESS OWNERS By David Weichel & Chris Pezzoli Presented By Google Analytics Guide for Ecommerce Business Owners Contents Introduction... 3 Overview of Google Analytics...
More informationPREDICTIVE ANALYTICS FOR RETAILERS
MARCH 2014 PREDICTIVE ANALYTICS FOR RETAILERS Insights into Tomorrow's Shopping Behaviors GOTOWEBINAR NAVIGATION Ways to ask quesdons during the webinar DURING THE WEBINAR: Everyone will be muted during
More information2,5 * 10 17 2,500,000,000,000,000,000
What is Big Data? 2 What is Big Data? 3 2,5 * 10 17 2,500,000,000,000,000,000 = BYTES OF DATA PER DAY THAT LOOKS LIKE THIS 2,5 QUINTILLIONS Big Data is anything too big to deal with in an Excel spreadsheet.
More informationLead Management CRM Marketing Automation Powerful. Affordable. Intuitive. gold-vision
Unify your communications with Gold-Vision, a fully featured CRM solution with customer Contact, Sales, Marketing, Projects and Events. Gold-Vision stands out from the crowd with interactive dashboard
More information8 Critical Success Factors for Lead Generation
8 Critical Success Factors for Lead Generation Measurement for the Complex Sale Start with a lead 8 Critical Success Factors for Lead Generation Brian Carroll, CEO InTouch and author of Lead Generation
More informationDigital Marketing E L I Z A B E T H S M I T H B R I G H A M F E B R U A R Y 1 5, 2 0 1 1
Digital Marketing E L I Z A B E T H S M I T H B R I G H A M F E B R U A R Y 1 5, 2 0 1 1 Agenda Introduction What is Digital Marketing? Definition discussion Major channels Recent trends and growth Digital
More informationwww.pwc.com Measuring the effectiveness of online advertising ACA webinar April 15, 2011
www.pwc.com Measuring the effectiveness of online advertising ACA webinar April 15, 2011 Agenda 1. Introductions 2. Background Online Advertising & Measuring Effectiveness 3. Market Context Rapidly Changing
More informationSales Performance Improvement
Sales Performance Improvement The CappcoPartners team manage and improve revenue generation processes by fine tuning the value proposition, implementing demand creation campaigns which drive quality leads
More informationHow to deliver a superior multi channel experience including the new Web Channel Experience Management 3.0
How to deliver a superior multi channel experience including the new Web Channel Experience Management 3.0 Matthias Göhler Vice President Product Management Multi Channel, SAP AG Learning Points In this
More information20 Quick Tips for Improving Your Email Marketing Programmes
20 Quick Tips for Improving Your Email Marketing Programmes June 25, 2008 Presenter: Paul Bates UK Managing Director, StrongMail Systems 1 Agenda Introduction Best Practices Overview 20 Quick Tips About
More informationThe Cost of Lazy Email Marketing
The Cost of Lazy Email Marketing Listrak s Email Marketing Best Practices Webinar Series: June 17, 2009 Visit www.listrak.com/resources.asp to view other webinars on demand after today s presentation.
More informationWEB ANALYTICS 101. March 20, 2015
WEB ANALYTICS 101 March 20, 2015 AGENDA 1. Define web analytics 2. Explore how analytics tools work 3. Review best practices 4. Get to know your visitors 5. Identify traffic sources 6. Understand site
More informationChapter. Enterprise Business Systems
Chapter 4 Enterprise Business Systems Learning Objectives Identify and give examples to illustrate the following aspects of customer relationship. Business processes supported Customer and business value
More informationQuarterly email benchmark report
Quarterly email benchmark report Q2 2014 April, May, June An Experian Marketing Services benchmark report Q2 2014 email benchmark report Q2 2014 executive summary...1 Spotlight on: Email for mobile acquisition...2
More informationMerging Web Analytics with Email Marketing to Increase Performance
Merging Web Analytics with Email Marketing to Increase Performance Moderator: David Baker, VP Email Solutions, Avenue A Razorfish Panelists: Bill Nussey, CEO, Silverpop Jay Kulkarni, CEO, Theorem Margie
More informationFULLY INTEGRATED CLOUD-BASED BUSINESS SYSTEMS THE SKY S THE LIMIT
FULLY INTEGRATED CLOUD-BASED BUSINESS SYSTEMS THE SKY S THE LIMIT Real time ALL THE TIME WHEN RUNNING A BUSINESS YOU NEED OPERATING SYSTEMS THAT ARE RELIABLE, FAST AND WORK THE WAY YOU WANT THEM TO. PAUL
More informationeflorist Email Marketing Program
eflorist Email Marketing Program Agenda Overview Frequency Content Promotions Other messages Developing your list Maintenance Overview of the program Provided at no additional fee to eflorist members Members
More informationEmail Marketing and Marketing Automation in Complex Buying Processes
Email Marketing and Marketing Automation in Complex Buying Processes Email Marketing and Marketing Automation in Complex Buying Processes 1 Introduction We often hear the question: How is Marketing Automation
More informationVideo Metrix. The Ultimate Video Audience Insights Tool
Video Metrix The Ultimate Video Audience Insights Tool comscore Video Metrix Already the Reference for the Top Players in the UK Video Marketplace 2 KEY ADVANTAGES comscore Video Metrix Why Video? Measuring
More informationFive Strategies to Build a Successful Email Marketing Campaign
Five Strategies to Build a Successful Email Marketing Campaign David Daniels, CEO & Co-Founder - The Relevancy Group, LLC Christopher Nash, Senior Business Optimization Consultant Sitecore Reminders for
More informationIncreasing Demand Insight and Forecast Accuracy with Demand Sensing and Shaping. Ganesh Wadawadigi, Ph.D. VP, Supply Chain Solutions, SAP
Increasing Demand Insight and Forecast Accuracy with Demand Sensing and Shaping Ganesh Wadawadigi, Ph.D. VP, Supply Chain Solutions, SAP Legal disclaimer The information in this presentation is confidential
More informationINTEGRATING CRM, ECOMMERCE AND ANALYTICS
INTEGRATING CRM, ECOMMERCE AND ANALYTICS MARK JONES Senior Solutions Consultant for ExactTarget Interactive marketing expert specializing on maximizing CRM data TROY BURK CEO & Founder, Right On Interactive
More informationHOW TO ENGAGE CUSTOMERS
In-store At-home On-the-go Social Everywhere HOW TO ENGAGE CUSTOMERS In Stores Traditional store merchandising decided by retailers and vendors Handwritten client books managed by associates (usually only
More informationCapturing and Leveraging Data A Key to CRM Success 10.17.13
Capturing and Leveraging Data A Key to CRM Success 10.17.13 A series of CRM webinars Brought to you by 2 SPEAKER MARK JOHNSTON SVP/Strategy, CRM & AnalyIcs GlynnDevins 3 What we ll cover today v Capturing
More informationWinning with BIG DATA Drive Marketing ROI across all Channels & Campaigns
Winning with BIG DATA Drive Marketing ROI across all Channels & Campaigns @tkahlow @BOLoptimized Why Big Data? Why now? /////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////
More informationMobile Marketing Best Practices
Mobile Marketing Best Practices TABLE OF CONTENTS Why Mobile Marketing...1 Creating a Solid Foundation...2 Executing Effectively...3 Tackling Advanced Tactics...4 Next Steps...5 About Genesys...5 Why Mobile
More informationHiP COMPANY PRESENTATION
HiP COMPANY PRESENTATION Table of Contents About HiP 3 About Bret Smith, CEO & Founder. 4 The HiP Difference 5 Industry/Vertical Expertise 6 Products and Services.. 7 Clients.. 21 Client Testimonials.
More informationWHITE PAPER Analytics for digital retail
WHITE PAPER Analytics for digital retail Introduction The advent of organized retail propelled businesses to reach out to a wider spectrum of consumers in an effort to increase market share. This gave
More informationAn Introduction to Integrated Marketing Communications
An Introduction to Integrated Marketing Communications Using IMC To Market Las Vegas 1 Creating a Unique Brand Identity for Las Vegas *Click outside of the video screen to advance to the next slide Taking
More informationOnDemand CRM Executive Brief
OnDemand CRM Executive Brief Marketing to the Masses with OnDemand CRM www.tatacommunications.com/enterprise/saas/crm.asp We have seen tremendous results from using OnDemand CRM. Our marketing team has
More information7 Strategies for Creating E-Newsletters that Get Results. Presented by Julie Perrine, CAP-OM, MBTI Certified Founder & CEO of All Things Admin
7 Strategies for Creating E-Newsletters that Get Results Presented by Julie Perrine, CAP-OM, MBTI Certified Founder & CEO of All Things Admin What You ll Learn Today The Anatomy of an Effective E-Newsletter
More informationWhy email marketing. 7 reasons why email marketing will help your business grow
Why email marketing 7 reasons why email marketing will help your business grow WHY EMAIL MARKETING: 7 REASONS WHY USING EMAIL MARKETING CAN HELP YOUR BUSINESS GROW 1 Table of contents Introduction 3 has
More informationJOYN is a digital marketing consultancy for lifestyle brands.
Facts are sacred. The potential of social media to reduce marketing costs and increase profits is well understood, but with your Inbox littered with social media experts, finding advice on how it all fits
More informationBuild a Customer-Focused Digital Strategy
Build a Customer-Focused Digital Strategy Featuring: Mike Rowland, Director of Digital Strategy, West Monroe Partners Brian Strojny, Co-Founder, Executive VP, Insite Moderated by: Thomas P. Gale, Publisher,
More informationHow to Engage Your Contacts Using Email Marketing
How to Engage Your Contacts Using Email Marketing We will be starting at 2:00 pm EST. Use the Question Pane in GoToWebinar to Ask Questions! CHAT WITH US: 1 Using the question pane shown above 2 Use the
More informationWhat is online? Offline?
Splinternet What is online? Offline? Web Windows Mobile Game Consoles Digital Asset FiOS TV Widgets Facebook Apps iphone Apps Android Apps One person? Multiple channels? Windows Mobile Web Game Consoles
More informationHow To Learn Marketing Skills
Table of Contents Professional Diploma in Digital Marketing Module 1: Introduction to Digital Marketing Module 2: Search Engine Marketing (SEO) Module 3: Search Engine Marketing (PPC) Module 4: Email Marketing
More informationThe List Building Checklist
The List Building Checklist An addon checklist to: 68+ List Building Tactics & Ideas for ecommerce & Beyond ( Link) A Publication of KommerZen.com 1. Gather Preliminary Data [9] Determine month over month
More informationHow to Power Up Your Email- Marketing ROI
How to Power Up Your Email- Marketing ROI TM FulcrumTech EMAIL MARKETING RESULTS YOU CAN MEASURE www.fulcrumtech.net 215-489-9336 Doylestown, PA ROI Goalsetter is a registered trademark of FulcrumTech,
More informationonline marketing redefined
online marketing redefined agency techtelligence media agency Madrivo has generated over $150M for advertisers in the United States Global Media (in billions USD) 474 483 503 521 548 580 Internet Advertising
More informationOnward Reserve: 2.7x Revenue From Segmented Newsletters, 18x Conversions From Automated Emails.
CASE STUDY Onward Reserve uses ecommerce data to segment weekly email newsletters into 4 variations, leading to: 41% more Opens. 183% more Clicks 233% more Conversions 278% more revenue 39% higher AOV
More informationMarketing Automation. Improve Efficiency, Lower Costs, and Maximize Revenue
Marketing Automation Improve Efficiency, Lower Costs, and Maximize Revenue MDR s Free Webinar Series October 6, 2011 Copyright 2011 Market Data Retrieval 1 MDR s Free Webinar Series Provide customers added
More informationHow Top B2B Companies Use CRM and Email to Drive Sales and Serve Customers. Joel Book Principal, emarketing Research & Education ExactTarget, Inc.
24/7 CRM How Top B2B Companies Use CRM and Email to Drive Sales and Serve Customers Joel Book Principal, emarketing Research & Education ExactTarget, Inc. Key Insights: Real time customer insights and
More informationThe Customer and Marketing Analytics Maturity Model
EBOOK The Customer and Marketing Analytics Maturity Model JOE DALTON, SMARTFOCUS $ INTRODUCTION Introduction Customers are engaging with businesses across an increasing number of touch points websites,
More informationShell CRM 2020. October 2014
Shell CRM 2020 October 2014 MOST CONFIDENTIAL 2 2 THE SITE OF THE FUTURE RETAIL VISION Experience Role in Retail Strategy BEST FUELS RETAILER IN THE WORLD Accelerate Future Heartlands Defend and Grow the
More informationA Modern Sales Roadmap. 7 best practices to drive sales success. tellwise
A Modern Sales Roadmap 7 best practices to drive sales success tellwise Introduction Whether you re an inside sales rep or the Chief Sales Officer (CSO), you know sales is a demanding field, with countless
More informationREASONS TO USE CAMPAIGNER S EMAIL MARKETING SERVICE
TOP 10 REASONS TO USE CAMPAIGNER S EMAIL MARKETING SERVICE Email marketing with Campaigner helps you turn your contact lists into customers and emails into revenue. Email marketers choose Campaigner for
More informationReasons we chose Telecoms.com: global coverage, brand reputation, size of databases and easy to do business with. PRODUCT LAUNCH DEMOS
ON-SITE VIDEO FILMED PANEL SESSIONS PRODUCT LAUNCH DEMOS WEBINARS SURVEYS AND WHITEPAPERS Reasons we chose Telecoms.com: global coverage, brand reputation, size of databases and easy to do business with.
More informationMONETIZING IOT: THINGWORX MARKETPLACE AND THE SUBSCRIPTION ECONOMY
MONETIZING IOT: THINGWORX MARKETPLACE AND THE SUBSCRIPTION ECONOMY Relationship Business Management We build modern, flexible and easy to use enterprise software (RBM) that enables companies to manage
More informationGet the Most Out of Social Media to Stay Ahead of Your Competition and Win More Business. February 19 th, 2015
Get the Most Out of Social Media to Stay Ahead of Your Competition and Win More Business February 19 th, 2015 About the Speaker Steve Weaver CEO, GrowthWeaver Steve Weaver is a successful entrepreneur,
More informationHow is Lead Scoring Implemented? Implementing lead scoring policies is done in three phases:
Lead Scoring What is Lead Scoring? Simply put, lead scoring is an automated way to qualify leads. Successful companies have proven that focusing on quality vs. quantity of leads is an optimal strategy.
More informationMeasuring the Effectiveness of Your Content Marketing
Measuring the Effectiveness of Your Content Marketing 1 Measuring the Effectiveness of Your Content Marketing A 5-Step Process to Prove Value and Grow Your Business Measuring the Effectiveness of Your
More informationWhite Paper. Measuring ROI: The Marketing Metrics You Can t Ignore. Best Practices and Emerging Marketing Trends
White Paper Best Practices and Emerging Marketing Trends Measuring ROI: The Marketing Metrics You Can t Ignore What gets measured, gets managed. Peter Drucker Why Measure? From beginning to end and sometimes
More informationSpeaker Monique Sherrett
Speaker Monique Sherrett Monique Sherrett has a passion for all things digital, in particular using analytics to measure and improve marketing communications. She began her career as the web marketing
More informationResponsive Web Design for ecommerce. Presented by Mediachase and Sparkbox
Responsive Web Design for ecommerce Presented by Mediachase and Sparkbox Agenda What is Responsive Web Design? Future Proofing Your Website What it means to have a true ecommerce platform How to leverage
More informationSoftware Solutions Digital Marketing Business Services. Email Marketing. What you need to know
Software Solutions Digital Marketing Business Services Email Marketing What you need to know Contents Building Your Email List 1 Managing Your Email List. 2 Designing Your Emails 3 Branding Your Emails.....
More informationKeep America Beautiful Social Media Part 3 Going mobile, saving time and exploring new platforms. December 5, 2012 2:00pm eastern
Keep America Beautiful Social Media Part 3 Going mobile, saving time and exploring new platforms December 5, 2012 2:00pm eastern Introduction Kelley Dennings Director of Recycling Initiatives Keep America
More informationLead Generation Quickstart Guide
Lead Generation Quickstart Guide 1 2 Lead Generation Quickstart Guide Copyright 2014 Mooloop Ltd All Rights Reserved You re welcome to email, tweet, blog, and pass this ebook around. But please don t change
More informationApp Development Strategies Top 6 Trends
App Development Strategies Top 6 Trends November 27, 2012 Yankee Group Jason Armitage, Principal Analyst Chris Marsh, Principal Analyst Page 1 Copyright 2012 Poll Question In 2013, will your company/organization
More informationEMAIL MARKETING REPORT. How India Reads Emails
EMAIL MARKETING REPORT How India Reads Emails - A study of 4 billion emails / month - MESSAGE FROM THE CEO A Time to Reflect. A Time to Look Ahead. As we welcome 2016, it's important for email marketers
More informationIABC The Voice Podcast: Omni channel Reality Check: Panacea or Pain? Published February 25, 2015
IABC The Voice Podcast: Omni channel Reality Check: Panacea or Pain? Published February 25, 2015 Hello, listeners. I m really excited about this episode. Today we ll be delving into the world of omni channel
More informationThe Emergence of Internet Marketing. white paper
The Emergence of Internet Marketing white paper Traditional marketing relies on decisions in four basic controllable categories labeled the four P s : Product, Price, Place and Promotion. In this marketing
More informationHot Trend: Attribution in Performance Marketing. Rick Gardiner iaffiliate Management Cristian Miculi Avangate
Hot Trend: Attribution in Performance Marketing Rick Gardiner iaffiliate Management Cristian Miculi Avangate Housekeeping Rules 1. All lines are on mute 2. Use the Questions Box on the right 3. Questions
More informationMS DYNAMICS CRM FLEXMAIL INTEGRATION
MS DYNAMICS CRM FLEXMAIL INTEGRATION Ms Dynamics CRM Flexmail Integration Flexmail 1 Tremelobaan 50 B-3140 Keerbergen P +32 15 27 47 24 F +32 15 27 09 73 info@helios-it.com www.helios-it.com Table of Contents
More informationSecrets to Email Marketing Success 9 tips for measuring performance
internet made easy Secrets to Email Marketing Success 9 tips for measuring performance There s more to bouncing than what the rubber balls do. Conversion: it s not just for churches anymore. OCTOBER 2012
More informationBDW ICOM Digital Workshop. Digital metrics and analytics
BDW ICOM Digital Workshop Digital metrics and analytics Web analytics Web analytics is the measurement, collection, analysis and reporting of internet data for purposes of understanding and optimizing
More informationWe ll begin the webinar at approximately 1:01 pm EST.
Beyond Surveys- Capturing the Real Customer Experience Martha Brooke We ll begin the webinar at approximately 1:01 pm EST. Brian LaRoche Today s Educational Webinar Beyond Surveys- Capturing the Real Customer
More informationGoogle Analytics Boot Camp Presented by:
Google Analytics Boot Camp Presented by: Shelby Thayer Web Strategy and User Experience Penn State Outreach Suzanne Clark Division of University Advancement Miami University Today s Speakers Shelby Thayer
More informationBringing Digital into Store, now and in the future
Bringing Digital into Store, now and in the future Neil Adamson Digital Commerce Lead Accenture Interactive Agenda The now An integrated store The future Recent history: multi/omni-channel Multi-channel
More informationPREPARE FOR THE B2B E-COMMERCE REVOLUTION:
PREPARE FOR THE B2B E-COMMERCE REVOLUTION: FEATURING FINDINGS FROM FORRESTER RESEARCH S STATE OF B2B E-COMMERCE GLOBAL STUDY & LESSONS LEARNED FROM BDI December 6, 2013 Download handouts (PDF) : www.mdm.com/slides
More informationBrands That Engage consumers Online
ONLINE ENGAGEMENT MONITOR Mass Skincare (United States) January 2015 A snapshot of how, and how well, brands are engaging consumers online This issue covers Olay, Neutrogena, L'Oréal Paris, Nivea and Dove
More information2014 eproduct Media Kit
2014 eproduct Media Kit TOC JOURNAL website ipad ADVERTISING Resource Center Webinar SPONSORSHIP Table of Contents Click to go to Introduction.... 3 PracticeUpdate.com... 4 TOC Banner Advertising.... 6
More informationLeveraging Big Social Data
Leveraging Big Social Data Leveraging Big Social Data New ways of processing and analyzing Big Data have led to innovations across many industries from software that can diagnose Parkinson s to earthquake
More informationMedia Kit. Effectively reach your target audience with year-round content, branding, and lead generation campaigns.
Effectively reach your target audience with year-round content, branding, and lead generation campaigns. Introduction Several years ago, we formed WBR Digital out of a simple premise: that our exceptional
More informationIgnify ecommerce. Ignify ecommerce: Marketing and Promotions. Ignify ecommerce integrates with:
Ignify ecommerce Ignify ecommerce integrates with: Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Optimized for: Responsive Web Design Social Media Search Engines Ignify ecommerce Modules:
More informationBuilding and Deploying Customer Behavior Models
Building and Deploying Customer Behavior Models February 20, 2014 David Smith, VP Marketing and Community, Revolution Analytics Paul Maiste, President and CEO, Lityx In Today s Webinar About Revolution
More information5 Immediate Tactics to Create a Seamless Responsive Experience
5 Immediate Tactics to Create a Seamless Responsive Experience Today s Speakers Speakers Ken Burke Founder and CEO MarketLive Jeff Hawley Director, Customer Experience Group Yamaha 2 MarketLive Customer
More informationCIBC Business Toolkit Grow and Manage Your Business Online. Part 5: Grow Online Worksheet
CIBC Business Toolkit Grow and Manage Your Business Online Part 5: Grow Online Worksheet 2 Grow Your Business Online Worksheet As you re thinking about new ways to grow your business online, use this worksheet
More informationGet your businesses going in the right direction with a targeted list of permission based emails. Don t get into spam. Get into their hearts.
EMAIL MARKETING Get your businesses going in the right direction with a targeted list of permission based emails. Don t get into spam. Get into their hearts. PERMISSION SEGMENTATION SUCCESS We all are
More informationTrends & ideas for success CRM & Email marketing
Trends & ideas for success CRM & Email marketing Michael Leander michael@michaelleander.me @michaelleander < Twitter Facebook/Linkedin Michael Leander 1 Email not so dead after all... (tell your friends
More informationVirtual Training Series: Using Technology to Build Your Communications & Networking Capacity
Virtual Training Series: Using Technology to Build Your Communications & Networking Capacity Session #5: Blogging, LinkedIn, Google AdWords, Web Analytics August 12, 2014 4-5 pm EDT / 3-4 pm CDT / 2-3
More informationTable of Contents. Copyright 2011 Synchronous Technologies Inc / GreenRope, All Rights Reserved
Table of Contents Introduction: Gathering Website Intelligence 1 Customize Your System for Your Organization s Needs 2 CRM, Website Analytics and Email Integration 3 Action Checklist: Increase the Effectiveness
More informationAdobe Digital Publishing Suite, Analytics Service
Adobe Digital Publishing Suite, Analytics Service Analyze and optimize content for greater business impact Table of contents 1: Business benefits 2: Key features 2: Standard baseline analytics reporting
More informationSEPTEMBER 2015 RETAIL ADVERTISING REPORT CARD MAKING THE GRADE IN AN OMNICHANNEL WORLD
SEPTEMBER 2015 RETAIL ADVERTISING REPORT CARD MAKING THE GRADE IN AN OMNICHANNEL WORLD IS YOUR DIGITAL MARKETING MAKING THE GRADE? A 7% These days, everyone is an omnichannel consumer. We shop in stores,
More informationHow To Run An Ecommerce Business With An Integrated Ecommerce Platform
INTEGRATED ECOMMERCE UniteU Technologies UniteU Commerce CRM ERP + Legacy Systems Point of Sale P1 UniteU Commerce Many retailers deal with the frustration that accompanies having to manage separate functions
More informationSAP Digital CRM. Getting Started Guide. All-in-one customer engagement built for teams. Run Simple
SAP Digital CRM Getting Started Guide All-in-one customer engagement built for teams Run Simple 3 Powerful Tools at Your Fingertips 4 Get Started Now Log on Choose your features Explore your home page
More informationWhy Google? Scale 144,000,000 searches in the UK per hour. Dominant Over 90% of UK Search market. Customers Most shopping journey starts with search
Welcome to Google Masterclass 16 March, 2016 Why Google? Scale 144,000,000 searches in the UK per hour Dominant Over 90% of UK Search market Customers Most shopping journey starts with search Agenda Creative
More informationProfessional Diploma. in Digital Marketing
Professional Diploma in Digital Marketing RelevantLearning.ca www.digitalmarketinginstitute.com Contents Professional Diploma in Digital Marketing 1. Welcome 2. Programme overview 3. Programme content
More information