Leveraging Big Social Data
|
|
- Betty Merritt
- 8 years ago
- Views:
Transcription
1 Leveraging Big Social Data
2 Leveraging Big Social Data New ways of processing and analyzing Big Data have led to innovations across many industries from software that can diagnose Parkinson s to earthquake warning systems in Japan. But for marketers, the integration of big data is still in its infancy. Some brands in the B2B sector have made progress, tapping into transactional and campaign data to improve their CRM capabilities. But for most companies, the biggest resource for consumer data, social networks, remains untapped. If you re not leveraging this intelligence, you re ignoring a deep well of insights about consumers and content. This report will outline the ways your brand can successfully identify and implement actionable social data into its marketing programs. We ve broken it down into three easily digestible parts. Sizing the Social Opportunity Key Metrics for Success Integrating and Analyzing Big Social Data
3 Sizing the Social Opportunity Social media is the single largest resource for information about consumers. So for marketers, big data and social data are one and the same. Big social data spans the three dimensions that define all big data: volume, velocity, and variety. Volume: In 2012, 1.4 billion consumers spent 22% of their online time on social platforms. There are more than 250 million Tweets and 800 million Facebook updates every day. These numbers will multiply as mobile and social usage continues to grow. Velocity: Big social data is constantly refreshing giving marketers real-time, accurate insights into the latest developments in consumers lives. Your team can stop targeting campaigns based on outdated, dirty consumer data and start offering consumers information they really want, when they actually want it. Variety: Social network users produce many different kinds of data, including images, videos, comments and social actions. They also offer up information about their age, gender, location, and addresses. They re even assigned unique IDs by social networks, allowing you to track them from top of the funnel through conversion and beyond. Platforms like Facebook and Twitter give marketers access to consumers entire social networks. Using this data, you can actually map social patterns, tracking how consumers influence their friends, and grow word of mouth about your brand.
4 Key Metrics for Success Before you can establish a process for integrating data, determine which metrics are most valuable to your business. The number of metrics available is daunting, and it s often tough to know what to evaluate first. Focus on information that s actionable data you can use to target your consumers and sell to them across all of your marketing initiatives. Here are a few key metrics to get you started. Content Engagement: Measure the ways social users interact with your content, including comments, shares, referrals, and participation in social campaigns. For more nuanced insights, categorize your content by topic and type posts about shoes, videos, etc. Evaluate engagement metrics to find trending subjects, and use the findings to create compelling content and define best practices across all channels social, , Facebook ads, etc. Fan Loyalty: Don t just track overall content performance look at how frequently individual fans interact with your posts and campaigns. Identify the people who are engaged with your content, loyal to your brand, and influential among their friends. Your team can use this information to create exclusive programs and offers for your brand advocates, cultivating further engagement and more sharing. Fan Interests: Look at fan interactions with content categories for clues about their interests and intent to purchase. Your team can then react to these insights with targeted marketing content about their favorite subjects and products. Social Profile Data: Fan-created profiles give you access to their demographics location, gender, age, etc. Evaluate other brands your fans follow as well. It s a great way to get competitive intelligence, and identify common interests across your consumer base. User-Submitted Data: There s no point in collecting social data unless it s actionable. Use social campaigns to collect addresses and mailing addresses from your fans and tie them to other data about their behaviors and interests. You can then run targeted campaigns based on any number of combinations of the data you ve collected. For instance, target yoga fans under 25 with an exclusive discount via Facebook ads, or send New Yorkers an exclusive invite to a flash sale in Soho.
5 Campaign Performance: Track the performance of your big social data-fueled campaigns, and use your findings to refine the data collection process. Be prepared to make exciting discoveries about what your audience wants, and make sure your team is ready to react quickly. Integrating and Analyzing Big Social Data With a clear understanding of which metrics matter most, the next step is to invest in technology that helps your team capture, analyze, and export social data. Consider solutions that can capture how your social content performs, as well as demographic and behavioral data. The system should automatically tag unstructured data types like comments, addresses, etc. It should also allow easy integration of social into other systems, like Google Analytics and your CRM. With a well-tuned system, you can leverage social data across channels, serving multiple business functions.
6 Sharing Data Across Functions: Marketers use social data to learn about consumer behavior and preferences and run targeted messaging and campaigns across multiple channels. They segment lists by factors like location, activities, and interests enabling targeted communications that yield higher clickthrough rates and better offer performance. Integrating social data into your CRM gives you a fuller, more accurate read of consumers at all stages of the buy cycle, making your sales team s interactions with customers and prospects more timely and effective. For retailers, social insights can inform merchandising and manufacturing strategies. Companies may discover many of their Facebook fans like a brand they don t carry, and then use that insight to buy that product or create something similar. Or they can run social campaigns that solicit fan feedback about products they re likely to buy anticipating client demand without investing in costly market testing. Online retailer ModCloth has found success in applying user data to inform their inventory decisions. Their Be the Buyer program allows consumers to vote for the designs that ModCloth will sell on their site. Items created as a result of the Be the Buyer program sell twice as much overall as other inventory. Big social data has the power to transform the way brands market to consumers by producing content that s more timely, relevant, and persuasive than ever before. This strategy will help marketers drive more conversions across all channels. In order to stay competitive, brands will need to leverage big social data in About Offerpop: Offerpop is a super easy-to-use social marketing platform for Facebook and Twitter. Marketers across the globe use Offerpop to build active fan bases, optimize their social content, and unlock rich, actionable data that converts fans into customers. From small businesses to top brands like Amazon, Pepsi, and MTV, companies use Offerpop to drive success across their key marketing channels engaging and converting fans like never before. Offerpop is a Facebook Preferred Marketing Developer, qualified by the PMD program in Apps. Website: offerpop.com contact@offerpop.com Facebook:
Social media has CHANGED THE WORLD as we know it by connecting people, ideas and products across the globe.
Social Media for Retailers: Six Social Media Marketing Tips to Drive Online Sales........................................................ 2 Social media has CHANGED THE WORLD as we know it by connecting
More informationSocial Marketing Suite Launch Track Optimize. (888) 801-9197 crowdfactory.com @crowdfactory 1
Social Marketing Suite Launch Track Optimize (888) 801-9197 crowdfactory.com @crowdfactory 1 Crowd Factory Overview First to deliver social campaign suite for the social marketer with personlevel data
More informationTHE STATE OF Social Media Analytics. How Leading Marketers Are Using Social Media Analytics
THE STATE OF Social Media Analytics May 2016 Getting to Know You: How Leading Marketers Are Using Social Media Analytics» Marketers are expanding their use of advanced social media analytics and combining
More informationHow To Use Social Media To Improve Your Business
IBM Software Business Analytics Social Analytics Social Business Analytics Gaining business value from social media 2 Social Business Analytics Contents 2 Overview 3 Analytics as a competitive advantage
More informationThe Case for Commercial Data The Time to Act is Now
Today, we have access to a vast amount of customer data that can be used to power sales and marketing efforts. That may not be the case tomorrow. behind. Currently, regulations for customer data are looser
More informationMarketing Solutions Built with People in Mind
Marketing Solutions Built with People in Mind Tailored emails, web recommendations and data-driven digital advertising designed to engage new prospects and excite customers. MAGNETIC MISSION To understand
More informationA Customer Data Platform Built For Marketers
720 NW Davis Suite 400 Portland,Or 97209 www.getlytics.com 2 A Customer Data Platform Built For Marketers Lytics is a customer data hub that lets you create and share segments across all marketing tools.
More informationSocial Media and Inbound Marketing for Retail. An Overview for Resort Shopping Centers
Social Media and Inbound Marketing for Retail An Overview for Resort Shopping Centers Unique challenges for retail stores and restaurants. For high-ticket items customers may think that it requires them
More informationEMAIL MARKETING TRENDS B2B BENCHMARKS FOR 2015
EMAIL MARKETING TRENDS B2B BENCHMARKS FOR 2015 FIND. NURTURE. CONVERT. Research Conducted by Ascend2 in Partnership with Dun & Bradstreet NetProspex OVERCOMING THE MOST CHALLENGING OBSTACLE TO EMAIL SUCCESS.
More informationEloqua Social Suite Integrate Social directly into your campaigns with just a few mouse clicks.
Data Sheet Eloqua Social Suite Integrate Social directly into your campaigns with just a few mouse clicks. Product Description B2B organizations recognize that social channels represent an increasingly
More informationMarketing Report. 2013 survey results. Yesler Software Shortlist Maximizer Hanley Wood. Sponsored by
Marketing Report 2013 survey results Sponsored by Yesler Software Shortlist Maximizer Hanley Wood Introduction B2B buyer behavior has been changing dramatically over the last few years as buyers become
More information5 TIPS FOR SETTING MEASURABLE SOCIAL MEDIA GOALS
TIP SHEET 5 TIPS FOR SETTING MEASURABLE SOCIAL MEDIA GOALS Social media participation has become a must for businesses today. A survey by CMO in February 2012 revealed that marketers expect to spend almost
More informationHow To Create A Customer Experience For Retail
Webtrends for Retail Revolutionize Your Customers End-To-End Experiences Across Digital Channels solution brief JAN 2013 2013 Webtrends, Inc. www.webtrends.com. Webtrends for Retail Revolutionize Your
More informationData Management in a Marketing Environment. 2013 Chris Sukornyk
Data Management in a Marketing Environment 2013 Chris Sukornyk Omni-channel marketing Omni-channel marketing is based on the concept of creating personalized, contextually relevant customer experiences
More informationTransforming Big Data Into Smart Advertising Insights. Lessons Learned from Performance Marketing about Tracking Digital Spend
Transforming Big Data Into Smart Advertising Insights Lessons Learned from Performance Marketing about Tracking Digital Spend Transforming Big Data Into Smart Advertising Insights Lessons Learned from
More informationAdobe Analytics Premium Customer 360
Adobe Analytics Premium: Customer 360 1 Adobe Analytics Premium Customer 360 Adobe Analytics 2 Adobe Analytics Premium: Customer 360 Adobe Analytics Premium: Customer 360 3 Get a holistic view of your
More informationDigital Marketing Center
Digital Marketing Center One Product, Many Ways to Engage with Your Customers Solution Insight 01.15 DIGITAL MARKETING Automate complex omni-channel digital marketing campaigns Plan, design and send campaigns
More informationGet on the Fast Track with RSS-Driven Automation.
Get on the Fast Track with RSS-Driven Automation. Streamline your content delivery program through RSS, email, and social media. Maximize reach, increase engagement, build customer trust and, ultimately
More informationOmnichannel Strategy Adoption At Tipping Point, Marketers Share Action Plans
Omnichannel Strategy Adoption At Tipping Point, Marketers Share Action Plans By Karlene Lukovitz Industry Report by Exclusive Sponsor Introduction Marketers are keenly aware of the tremendous potential
More informationOptimizing Analytics for Connected Commerce
Optimized Commerce Optimizing Analytics for Connected Commerce An Intelligent Selling whitepaper from MarketLive >> Optimizing Analytics for Connected Commerce MarketLive, Inc. MarketLive incorporates
More informationBest Practices for Relationship Marketing
WebTrends 851 SW 6th Ave., Suite 600 Portland, OR 97204 1.503.294.7025 1.503.294.7130 fax US Toll Free 1-877-WebTrends (1-877-932-8736) WebTrends Sales 1.888.932.8736 sales@webtrends.com Europe, Middle
More informationSTATE OF B2B SOCIAL MEDIA MARKETING 2015
STATE OF B2B SOCIAL MEDIA MARKETING 2015 Research Report - June 2015 WHO WE SPOKE TO In a study that we did earlier this year on B2B marketing trends 1, we asked our respondents which distribution channels
More informationWhy Automation Should Drive Your Marketing Engagement, Starting Now
Why Automation Should Drive Your Marketing Engagement, Starting Now Do we need a marketing automation system? If you re planning on marketing in 2016 and beyond, the answer is Yes. The truth of the matter
More informationUsing Google Analytics
Using Google Analytics Overview Google Analytics is a free tracking application used to monitor visitors to your website in order to provide site designers with a fuller knowledge of their audience. At
More informationSocial Business Intelligence For Retail Industry
Actionable Social Intelligence SOCIAL BUSINESS INTELLIGENCE FOR RETAIL INDUSTRY Leverage Voice of Customers, Competitors, and Competitor s Customers to Drive ROI Abstract Conversations on social media
More informationJobvite Hire: High Tech. The innovative recruiting solution that fuels your innovation. information@jobvite.com. Follow Jobvite:
Jobvite Hire: High Tech The innovative recruiting solution that fuels your innovation. Few industries today are as hot as high tech and few are as dynamic and competitive. The pace of technology growth
More informationTurning Big Data into a Big Opportunity
Customer-Centricity in a World of Data: Turning Big Data into a Big Opportunity Richard Maraschi Business Analytics Solutions Leader IBM Global Media & Entertainment Joe Wikert General Manager & Publisher
More informationThe Power of Relationships
The Power of Relationships How to build long-lasting customer relationships to help you do more business 2014 Copyright Constant Contact, Inc. 14-3931 v1.0 Helping Small Business Do More Business When
More informationNew Solutions New Opportunities
New Solutions New Opportunities What is Penton Marketing Services Penton Marketing Services offers a full range of content solutions, digital services and lead nurturing and qualifying services that leverage
More informationTake Online Lead Generation to the Next Level
Take Online Lead Generation to the Next Level 5 Ways to Capture New Market Niches By: Deven Pravin Shah WSI Internet Marketing Consultant Overview Many business owners ask the same questions about capturing
More informationWhite Paper. Cross-channel Marketing: Go Mobile. Go Social.
Cross-channel Marketing: Go Mobile. Go Social. Cross-channel Marketing: Go Mobile. Go Social. Introduction: Mobile and Social Media and Buying Cross-channel marketing is evolving from the vast number of
More informationHow Social CRM Connects You to Customers
How Social CRM Connects You to Customers 1 of a 4-Part Series SELL. SERVICE. MARKET. SUCCEED. Hello. You ve just opened one of four books in a series on CRM systems from the #1 CRM solution in the world,
More informationBetter Sales Leads and Conversion Rates in a 360-Degree World
Growth Services Selling Power: Better Sales Leads and Conversion Rates in a 360-Degree World Better Sales Leads and Conversion Rates in a 360-Degree World THE LEADERSHIP CHALLENGE: A WEALTH OF DATA Today,
More informationPOWER YOUR ECOMMERCE BUSINESS
ebook POWER YOUR ECOMMERCE BUSINESS With Referral Marketing Did you know that customers are 4 times more likely to buy when referred by a friend? Learn how to launch a successful ecommerce referral marketing
More informationCDK Digital Marketing Websites
CDK Digital Marketing Websites VW Digital Base Digital Core Audience Management (AMP) $950/mo* $1,650/mo* $2,889/mo* Multi-Device Website Platform Drag and Drop Content Management System Expansive Widget
More informationRawson Internet Marketing
Introduction: Connect Connecting with the right prospects is the first step to sales and marketing automation success. Let s cover how to identify your ideal buyer and connect with leads that come to your
More informationThe Greatest Strategy. For Social Media Marketing
The Greatest Strategy For Social Media Marketing Table of Contents The Greatest Strategy for Social Media Marketing 03 Introduction: Why Social Media Marketing? 07 Part 1: Attracting Target Audience 12
More informationThe Executive s CXM Strategy Guide
The Executive s CXM Strategy Guide Cut through the CXM noise Customer Experience Management (CXM) is a strategy and practice for delivering online and offline customer experiences to acquire and retain
More informationEssential. Guide to Inbound Marketing. For Business Owners & Executives. The
The Essential Guide to Inbound Marketing For Business Owners & Executives a g u i d e f o r i n c r e a s i n g r e v e n u e a n d g e n e r a t i n g i n b o u n d m a r k e t i n g l e a d s f a s t
More informationCase Study: Closing The Loop
Case Study: Closing The Loop Connect digital marketing data and offline sales data to get true ROI with this cost-effective approach to Customer Intelligence. As digital marketing techniques and technologies
More informationContent creation remains important as ever. Lead generation is still important, but lead nurturing is growing
Introduction As consumers flock to the internet, the marketing industry continues to evolve and expand. As this happens, traditional models of marketing begin to lose efficiency and new types of marketing
More informationUnderstanding your customer s lifecycle journey
IBM Software Thought Leadership White Paper Customer Analytics Understanding your customer s lifecycle journey Shorten digital purchase cycles by solving conversion struggles 2 Understanding your customer
More informationSocial Media Marketing for Local Businesses
Social Media Marketing for Local Businesses The average number of hours a U.S. consumer spends on social media per week. - PQ Media, 2013 Social is the Norm A lot has changed in the 10 years since Facebook
More informationWhite Paper. Transforming Big Data into Insight: Getting Past the Hyperbole
Transforming Big Data into Insight: Getting Past the Hyperbole Transforming Big Data into Insight: Getting Past the Hyperbole Introduction: Big Data, Roadmap to a Big Revenue Opportunity It doesn t matter
More informationAt The Speed Of Life. Fortune 500 CMOs Share Their Priorities and Challenges For 2014. New study in partnership with The CMO Club
At The Speed Of Life Fortune 500 CMOs Share Their Priorities and Challenges For 2014 New study in partnership with The CMO Club The times, they are a changin. Every day, consumers share millions of pieces
More information5 Tips For Setting Measurable. Social Media Goals. 5 Tips for Measurable social media goals
5 Tips For Setting Measurable Social Media Goals 1 introduction Five practical tips for setting measurable social media goals Social media participation has become a must for businesses today. A survey
More informationDecisyon/Engage. Connecting you to the voice of the market. Contacts. www.decisyon.com
Connecting you to the voice of the market Contacts www.decisyon.com Corporate Headquarters 795 Folsom Street, 1st Floor San Francisco, CA 94107 1 844-329-3972 European Office Viale P. L. Nervi Directional
More information4How Marketing Leaders Can Take Control of Data for Better
Steps to Achieve Better Marketing Results 4How Marketing Leaders Can Take Control of Data for Better Marketing Performance and Customer Interactions As a marketing leader, you rely heavily on data to inform
More informationGet the Most Out of Social Media to Stay Ahead of Your Competition and Win More Business. February 19 th, 2015
Get the Most Out of Social Media to Stay Ahead of Your Competition and Win More Business February 19 th, 2015 About the Speaker Steve Weaver CEO, GrowthWeaver Steve Weaver is a successful entrepreneur,
More information1. Layout and Navigation
Success online whether measured in visits, ad revenue or ecommerce transactions requires compelling content and intuitive design. It all starts with the fundamentals: the key building blocks to create
More informationIBM G-Cloud - IBM Social Media Analytics Software as a Service
IBM G-Cloud - IBM Social Media Analytics Software as a Service Service Definition 1 1. Summary 1.1 Service Description IBM Social Media Analytics Software as a Service is a powerful Cloud-based tool for
More informationIBM Social Media Analytics
IBM Analyze social media data to improve business outcomes Highlights Grow your business by understanding consumer sentiment and optimizing marketing campaigns. Make better decisions and strategies across
More information8 STEPS TO AN EFFECTIVE CONTENT MARKETING SYSTEM
8 STEPS TO AN EFFECTIVE CONTENT MARKETING SYSTEM Produced by Katie Wilson Aspire Internet Design www.aspireid.com @aspireid Overview... 2 1: Set Goals and Create a Set of Metrics for Your Content Marketing
More informationFind, track, pipeline, and manage your highly-skilled talent.
Jobvite Engage: High Tech Find, track, pipeline, and manage your highly-skilled talent. As competition heats up for hard-to-find skills across the tech industry everything from precious engineering and
More informationECM 210 Chapter 6 - E-commerce Marketing Concepts: Social, Mobile, Local
Consumers Online: The Internet Audience and Consumer Behavior Around 75% (89 million) of U.S. households have Internet access in 2012 Intensity and scope of use both increasing Some demographic groups
More informationSOCIAL MEDIA: The Tailwind for SEO & Lead Generation
SOCIAL MEDIA: The Tailwind for SEO & Lead Generation 2 INTRODUCTION How can you translate followers into dollars and social media engagement into sales and deals? Search Engine Optimization (SEO) strategy
More informationSocial Media Implementations
SEM Experience Analytics Social Media Implementations SEM Experience Analytics delivers real sentiment, meaning and trends within social media for many of the world s leading consumer brand companies.
More informationDriving Relevant Business Insights From Social Media
A FROST & SULLIVAN EXECUTIVE SUMMARY Driving Relevant Business Insights From Social Media In Collaboration With: View the ondemand version of the ebroadcast: www.frost.com/insights Even the most successful
More informationManaging the Lead Lifecycle. Getting the Most from Your Leads
Managing the Lead Lifecycle Getting the Most from Your Leads Leads are the lifeblood of marketing and sales, the raw material every marketer hopes to turn into gold. Just as marketing technologies have
More informationEffective B2B Selling. The Guide to Effective B2B Selling with Insights
Effective B2B Selling The Guide to Effective B2B Selling with Insights What this ebook is: It s a guide written to show professionals in Microsoft Dynamics CRM how to increase their productivity using
More informationTransform Inbound Contacts Into Profits: Best Practices for Optimizing Lead Management.
Transform Inbound Contacts Into Profits: Best Practices for Optimizing Lead Management. September 2012 OptifiNow September 2012 Transform Inbound Contacts Into Profits: Best Practices for Optimizing Lead
More informationactionable big data. maximum roi. HOW TO DRIVE OFFLINE RETAIL SALES USING ONLINE MARKETING Building a bridge to overcome the online to offline gap
actionable big data. maximum roi. HOW TO DRIVE OFFLINE RETAIL SALES USING ONLINE MARKETING Building a bridge to overcome the online to offline gap Why read this paper? We are inundated with online marketing
More information8 CRITICAL METRICS FOR MEASURING APP USER ENGAGEMENT
8 CRITICAL METRICS FOR MEASURING APP USER ENGAGEMENT Contents Measuring the Success of Your Mobile App...01 1. Users...04 2. Session Length...07 3. Session Interval...12 4. Time in App...15 5. Acquisitions...18
More information[REFERENCES] newsroom.fb.com/company-info http://www.searchenginejournal.com/facebook-reaches-1-39b-monthly-active-users
1 2 3 [REFERENCES] newsroom.fb.com/company-info http://www.searchenginejournal.com/facebook-reaches-1-39b-monthly-active-users 4 [REFERENCES] https://about.twitter.com/company 5 [REFERENCES] https://press.linkedin.com/about-linkedin
More informationSOCIAL MEDIA CAMPAIGNS
5 BEST SOCIAL MEDIA CAMPAIGNS to Drive Customers Through Your Sales Funnel Stages a publication 5 Best Social Media Campaigns to Drive Customers Through Your Sales Funnel Stages 2 5 Best Social Media Campaigns
More informationHow to Measure the ROI of a Press Release
How to Measure the ROI of a Press Release The Secret Formula for Success Great content + Great content distribution = Higher ROI What a News Release Does Awareness! Aids potential discovery by customers
More informationGUIDE Hootsuite Campaigns. Acquire fans, gain leads, and build customer loyalty
GUIDE Hootsuite Campaigns Acquire fans, gain leads, and build customer loyalty Hootsuite Campaigns Acquire fans, gain leads, and build customer loyalty This guide covers the 5 essential steps for launching
More informationBEST PRACTICE BRIEF. Five Key Ingredients of Social Media for Your Website. By Ted Prodromou
BEST PRACTICE BRIEF Five Key Ingredients of Social Media for Your Website By Ted Prodromou BEST PRACTICE BRIEF: Five Key Ingredients of Social Media for Your Website By Ted Prodromou Social media is the
More informationChico s Extends Its Customer Insights With Social Media Analytics
Chico s Extends Its Customer Insights With Social Media Analytics Written by Lorna Pappas, Contributing Editor Social media analytics strategies help retailers to profile and analyze social channels to
More information4 ecommerce challenges solved using analytics
4 ecommerce challenges solved using analytics 4 ecommerce challenges solved using analytics Contents ONE Customer Journey Attribution TWO Valuable Customer Marketing THREE User Flow Analysis (Registration
More informationBEST PRACTICE GUIDE. Six Top Tactics for Marketing your Local Business
BEST PRACTICE GUIDE Six Top Tactics for Marketing your Local Business THE SIX TOP TACTICS FOR MARKETING YOUR LOCAL BUSINESS The ability to implement effective marketing is what differentiates thriving
More informationRecognize the five signs that your channel is underperforming and turn the situation around by engaging and empowering your resellers.
Recognize the five signs that your channel is underperforming and turn the situation around by engaging and empowering your resellers. Your resellers success is critical to your own success. While there
More informationGoing Beyond The Obvious With Predictive Analytics
Going Beyond The Obvious With Predictive Analytics How Progressive Marketing Organizations Are Looking Beyond Behavioral Triggers To Truly Understand Their Best Potential Customers In the world of B2B
More informationLeaving Money On The Table
10 Ways Retailers Are Leaving Money On The Table Page 1 Let s face it: gaining and retaining customers can often feel like a high stakes match. What s the right balance between what you ll give in the
More informationWhat is online? Offline?
Splinternet What is online? Offline? Web Windows Mobile Game Consoles Digital Asset FiOS TV Widgets Facebook Apps iphone Apps Android Apps One person? Multiple channels? Windows Mobile Web Game Consoles
More informationCONTENT MARKETING FOR B2B SOFTWARE COMPANIES CONTENT MARKETING FOR B2B SOFTWARE COMPANIES
CONTENT MARKETING FOR B2B SOFTWARE COMPANIES 1 INTRODUCTION If you re a B2B software company trying to grow, you must find effective ways to build brand awareness, connect with customers and prospects,
More information2016 Mobile Social Ticketing Survey. Conducted by:
2016 Mobile Social Ticketing Survey Conducted by: other Introduction As we enter 2016 there are several questions hanging above the future of the live entertainment ticketing industry. What are today's
More informationHow to Create a Content Strategy to Drive Each Stage of the Sales Funnel
How to Create a Content Strategy to Drive Each Stage of the Sales Funnel 1 How to Create a Content Strategy to Drive Each Stage of the Sales Funnel Copyright 2014 Mooloop Ltd All Rights Reserved You re
More informationMarketing Automation User; 2010 marketing review notes and 2011 plans
Marketing Automation User; 2010 marketing review notes and 2011 plans Each December we ask our marketing customers if they would like to participate in a short, informal yearend review. The scope of the
More informationElevate Customer Experience and Engagement in the New Digital World
Elevate Customer Experience and Engagement in the New Digital World John Chan CRM Solutions Lead, Microsoft Business Solutions Microsoft Asia Customer buying behavior has fundamentally changed therefore,
More informationHow to acquire high lifetime value (LTV) app users at scale? May 12, 2015
How to acquire high lifetime value (LTV) app users at scale? May 12, 2015 User acquisition management User Acquisition Management (UA) is one of the most crucial parts of integrated app marketing efforts.
More informationinsided News & Blogs Engage your customers and increase traffic, conversions & sales
insided News & Blogs Engage your customers and increase traffic, conversions & sales November 2015 insided News & Blogs Digital marketing is all about content. Publishing content that educates, entertains
More informationYour Toughest Questions. Answered
Introduction Are you setting aggressive, yet reasonable goals for your SEO program? Are you consistently measuring and tracking your results, but not seeing progress as soon as expected? If you are experiencing
More informationUSING SOCIAL MEDIA EFFECTIVELY TO MAKE
[Type text] 3/23/2012 HMI USING SOCIAL MEDIA EFFECTIVELY TO MAKE THE MOST OF YOUR FARM BUSINESS Contents What Is Inbound Marketing?... 2 Part I: Introduction to Inbound Marketing... 3 Part II: Get Found
More informationSitecore Experience PlatformTM. Know every customer. Shape every experience.
Sitecore Experience PlatformTM Know every customer. Shape every experience. Because you need to own every experience The Sitecore Experience Platform TM Know every customer How do you treat millions of
More informationLocation Analytics for. Marketing A Knowledge Brief
Location Analytics for Marketing A Knowledge Brief Improving Customer Insight and Intimacy with Location Analytics This use case details how Esri helps companies enhance the performance of marketing campaigns
More information\ guide. Marketing Software. Buying Signals. Social Search Email Publicity. Visit us at www.vocus.com
\ guide When social media media users users express express a need a need for your for your product product or service, or engaging service, engaging can yield the can biggest yield the marketing biggest
More informationThe ROI of Energizing Brand Advocates
The ROI of Energizing Brand Advocates Zuberance Report, October 2010 The ROI of Energizing Brand Advocates By Rob Fuggetta, Founder & CEO, Zuberance This whitepaper from Zuberance shows why getting your
More informationA Quick Guide to Social Customer Service: Measure, Refine & Scale
A Quick Guide to Social Customer Service: Measure, Refine & Scale Measuring how well your Social Customer Service program is working for both your customers and your business is not easy. For the last
More informationMulti-channel Marketing
RIGHT TIME REVENUE OPTIMIZATION How To Get Started RIGHT TIME REVENUE OPTIMIZATION How To Get Started Summary: The Short List Here s our suggested short list from this paper: Multi-channel marketing is
More informationFACEBOOK FOR NONPROFITS
SOCIAL MEDIA TIPS & TRICKS FACEBOOK FOR NONPROFITS 10 Tips to Get the Most Out of Facebook 1. Be helpful. If someone asks a question on your Facebook page, respond. If someone shares feedback, thank them
More informationOMNI-CHANNEL MARKETING. Top 9 Questions
OMNI-CHANNEL MARKETING Top 9 Questions TABLE OF CONTENTS 2 3 5 7 8 9 10 11 12 13 14 15 16 Table of Contents Introduction Top 9 Questions How does omni-channel differ from multi-channel marketing? Why is
More informationLeveraging Existing Business Data to Build Effective and Lucrative Omnichannel Retail Experiences
Most retailers have seen the need to create omnichannel customer experiences. Leveraging Existing Business Data to Build Effective and Lucrative Omnichannel Retail Experiences TECHBLOCKS WHITEPAPER Leveraging
More informationFacebook Marketing. Jeff Hupp Senior Account Manager
Facebook Marketing Jeff Hupp Senior Account Manager Tools to help your brand grow Pages Canvas Social plugins Mobile Graph API Credits Ads Insights Pages Communicate & engage with your community Publish
More informationFive Strategies to Build a Successful Email Marketing Campaign
Five Strategies to Build a Successful Email Marketing Campaign David Daniels, CEO & Co-Founder - The Relevancy Group, LLC Christopher Nash, Senior Business Optimization Consultant Sitecore Reminders for
More informationOnline Marketing Training
Online Marketing Training Level: 1 Duration: 3 Days Time: 9:30 AM - 4:30 PM Cost: 697 Overview Online Marketing is all about ensuring your business, product or service is maximising the potential of the
More information5 Reasons to Adopt A Social Selling Strategy
5 Reasons to Adopt A Social Selling Strategy April 6, 2015 The concept of using social insights for more efficient selling processes has started catching on rapidly within the more forward-thinking marketing
More informationAgenda Overview for Digital Commerce, 2015
G00270685 Agenda Overview for Digital Commerce, 2015 Published: 18 December 2014 Analyst(s): Jennifer Polk Marketing is making a greater impact on, and taking more responsibility for, digital commerce.
More informationWhy email marketing. 7 reasons why email marketing will help your business grow
Why email marketing 7 reasons why email marketing will help your business grow WHY EMAIL MARKETING: 7 REASONS WHY USING EMAIL MARKETING CAN HELP YOUR BUSINESS GROW 1 Table of contents Introduction 3 has
More information