Product Overview for Windows Small Business Server December 2010

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1 Product Overview for Windows Small Business Server 2011 December 2010 Abstract Microsoft offers Windows Small Business Servers as a business solution for small businesses by providing a simplified setup, intuitive management of day-to-day tasks, comprehensive network and data protection, and rich business productivity features, combined with high performance within a Windows environment. This guide provides an overview of the benefits of a server-based small business solution and introduces Windows Small Business Server 2011 Essentials (a new edition of Windows Small Business Server) and Windows Small Business Server 2011 Standard. It describes the new and enhanced features of Windows Small Business Server, presents scenario walkthroughs to highlight several of the new capabilities, and provides references to additional resources.

2 Disclaimer THIS IS NOT A PRODUCT SPECIFICATION. The information contained in this document represents the current view of Microsoft Corp. on the issues disclosed as of the date of publication. Because Microsoft must respond to changing market conditions, this document should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information presented. This document is provided as-is. This document is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT. Information in this document, including URL and other Internet web site references, is subject to change without notice. You bear the risk of using it. Unless otherwise noted, the companies, organizations, products, domain names, addresses, logos, people, places and events depicted in examples herein are fictitious. No association with any real company, organization, product, domain name, address, logo, person, place or event is intended or should be inferred. Complying with all applicable copyright laws is the responsibility of the user. Microsoft grants you the right to reproduce this guide, in whole or in part. Microsoft may have patents, patent applications, trademarks, copyrights or other intellectual property rights covering subject matter in this document, except as expressly provided in any written license agreement from Microsoft, the furnishing of this document does not give you any license to these patents, trademarks, copyrights or other intellectual property. The names of actual companies and products mentioned herein may be the trademarks of their respective owners. The example companies, organizations, products, domain names, addresses, logos, people, places, and events depicted herein are fictitious. No association with any real company, organization, product, domain name, address, logo, person, places, or events is intended or should be inferred. Last Updated: December 2010

3 Contents Abstract... 1 Disclaimer... 2 Overview of Small Business Needs... 5 The Small Business Challenge... 5 The Windows Small Business Server Solution... 5 How Small Businesses Benefit... 6 How the Partner Community Benefits... 7 Trends in Small Business Computing... 8 Growing Interest in Cloud Computing... 8 Windows Small Business Server 2011 Essentials A Cross-Premise Small Business Solution The Dashboard and Launchpad Remote Web Access Feature Computers and Backup Network Health Monitoring Extensibility and Add-ins Windows Small Business Server 2011 Standard A Fully On-Premise Small Business Solution Administration Console Remote Web Access Feature Messaging and Collaboration Server Backup Network Health Monitoring What s New: Scenario Walkthroughs Windows Small Business Server 2011 Essentials The Dashboard Backup & Restore for Clients & Servers Shared Folders Windows Small Business Server 2011 Standard The Administration Console Backup and Restore Servers... 36

4 Common Feature Areas Remote Web Access Feature Adding Client Computers Health and Security Monitoring Resources How to Install Windows Small Business Server 2011 Essentials Setup and Configuration Windows Small Business Server 2011 Standard Setup and Configuration Online Resources Windows Small Business Server blog... 44

5 Overview of Small Business Needs The Small Business Challenge Today s small business owners face daily challenges in running their businesses, and one of the more difficult challenges is managing an IT infrastructure. However, the primary focus for most business owners is on their core business competencies, not on becoming technology experts. Because investments in technology directly impact the bottom line, there is a constant need to achieve real business benefits and mitigate costs against a backdrop of time pressures and limited technical skills. To add to this pressure, many small businesses are now looking toward cloud services, and what they may offer which can add even more complexity and apprehension in adopting new technology. To help small businesses solve these challenges, Microsoft built upon its success with Microsoft Windows Small Business Server 2008 to develop the next generation of solutions for small business, Windows Small Business Server 2011 Essentials and Windows Small Business Server 2011 Standard. These products are designed to help small businesses operate at the same technology level as much larger organizations, without the added costs and complexities of managing an intricate IT infrastructure. The next-generation of the Windows Small Business Server family also provides the choice of a solution focused on traditional on-premise workloads, or a solution that is designed to have a high degree of interoperability with cross-premise (cloud computing) technologies. The Windows Small Business Server Solution Technology has always promised to solve problems, not create them. Windows Small Business Server 2011 Essentials and Windows Small Business Server 2011 Standard simplify business technology and deliver on that promise. Previous versions of Windows Small Business Server took significant steps toward reducing the complexity of implementing and managing server technology in a small business environment. Windows Small Business Server 2011 Essentials and Windows Small Business Server 2011 Standard build upon that foundation with easier setup, installation, and migration experiences, a simplified management experience, and better network-wide security features for the small business customer. They incorporate the latest Microsoft technologies for networking, data storage and backup, security, and document and printer sharing as well as providing on-premise solutions for advanced and calendar capabilities, database and line-of-business support. New to the family are cross-premise capabilities for cloud based workloads, allowing small business customers the flexibility to choose the best environment for their line-of-business and collaboration solutions. Windows Small Business Server 2011 Standard continues to be an ideal on-premise solution that includes all the key workloads small businesses need to be productive and competitive. Windows Small Business Server 2011 Essentials enables a cross-premise solution, allowing small businesses to retain core infrastructure and security features on their local networks, and also includes technologies such as Active Directory Federation Services to enable simple, single sign-on experiences with cloud-based

6 services. This allows end-users to work in ways that are familiar to them, while at the same time making it easier for small businesses to take advantage of the growing set of offerings available in the cloud through platforms such as Windows Azure. Partners are also a great way to reduce complexity for businesses. Windows Small Business Server 2011 Essentials and Windows Small Business Server 2011 Standard make it easier for partners to deliver value to customers through simplified installation, administration and mitigated costs. How Small Businesses Benefit Windows Small Business Server 2011 Essentials and Windows Small Business Server 2011 Standard provide small businesses with a simplified installation and management experience making the transition from peer-to-peer networks to server-based technology painless. It also helps in keeping small business data and systems highly secure including and documents - from malicious attacks, disasters, or hardware failures. Windows Small Business Server 2011 Essentials and Windows Small Business Server 2011 Standard increase productivity through near anytime, anywhere access for employees and/or business partners to company information regardless of their location. Simplified Purchase and Setup. Rather than requiring customers to identify, purchase, install, and manage multiple products or technologies, Windows Small Business Server 2011 Essentials and Windows Small Business Server 2011 Standard bring these technologies together into a single-server installation and management experience. Simplified Management. By its very nature, an operating system running multiple technologies tends toward complex management. However, managing a complex environment does not have to expose that complexity for all tasks. Windows Small Business Server 2011 Essentials and Windows Small Business Server 2011 Standard reduce operating system complexities by using an intuitive management interface, one that presents relevant system information and a matching set of tasks. Network-wide Protection. As the digital age increases the volume of business data, and increases reliance on communication tools such as , line-of-business applications, and remote access, businesses of all sizes need to protect these assets. The more sophisticated the collaboration and business data becomes, the greater the need for complete, network-wide protection. Windows Small Business Server 2011 Essentials and Windows Small Business Server 2011 Standard utilize protection technologies, such as the Security Center and Windows Backup and Restore, which help guard a small business network and its data. Client Protection. Desktop clients sometimes change on a daily basis as employees add, remove, or modify applications and information without your knowledge. Windows Small Business Server 2011 Essentials and Windows Small Business Server 2011 Standard monitor your client computers for antivirus status, update compliance, and overall security health. This gives administrators a quick view into overall client status and helps address issues before they arise. Simplified Backup for Business Data. Both Essentials and Standard servers help businesses can easily backup server data to internal and/or external hard drives and optionally rotate drives to offsite storage

7 locations. Additionally, for Essentials, client computers can also be backed up to the server, providing a centralized location to help protect critical data. This simplifies the ability of businesses to help secure their data and keep it safer. Remote Web Access 1. Remote Web Access (formerly Remote Web Workplace) is a dynamically-updated web site that uses encrypted connections to provide a single, simple, and consolidated entry point into a small business network. Employees or partners can gain access to , files, or even a desktop computer through Remote Web Access. For Windows Small Business Server Standard this includes a fully-configured internal web site managed by Microsoft SharePoint 2010 Foundation. Desktop Synergies with Windows 7 and Office By combining the Windows 7 operating system and Microsoft Office 2010 productivity and content management tools to Windows Small Business Server 2011 Essentials and Windows Small Business Server 2011 Standard, small business will have the IT foundation they need to work fast, smart, and together, to take it on the road, and to help protect their business data from the inside out. Mobile Device Support. Windows Small Business Server 2011 Essentials and Windows Small Business Server 2011 Standard offer excellent support for Windows Mobile smartphone devices. These devices give highly-mobile employees such as sales staff or field personnel access to , contact lists, calendars, and documents stored on the company web site. Businesses can administer mobile devices as if they were on the local network, installing certificates or remotely wiping devices for security purposes. Active Directory Federation Services. A powerful feature of the underlying Windows Server 2008 R2 operating system, Active Directory Federation Services enables simple, single sign-on experiences with cloud-based services. This allows end-users to work in ways that are familiar to them, while at the same time making it easier for small businesses to take advantage of the growing set of offerings available in the cloud through platforms such as Windows Azure. How the Partner Community Benefits The partner community can realize significant benefits from selling and supporting Windows Small Business Server 2011 Essentials and Windows Small Business Server 2011 Standard. Their intuitive and streamlined management tools simplify administration, reducing guesswork and allowing partners to optimize their time. For example, the daily health reports can help a partner determine which customer sites might require some remote administration tasks, or which ones may require a site visit in the near future. Expansion and data management features, such as the Move Users Shared Data wizard, minimize the time required to grow the network to match business needs. These tools, and the underlying design goals of Windows Small Business Server 2011 Essentials and Windows Small Business Server 2011 Standard, will afford the partner community the ability to move beyond traditional break-fix services. Partners can become specialists in vertical market technology and provide value-added services to their customers. Infrastructure management is not a commodity, but it 1 Use of Remote Web Access feature may require additional services from your broadband provider, such as access to certain ports that some providers may block for customers on some service plans. Contact your broadband provider if you have questions about their services or service terms.

8 is one that can t be heavily promoted as a value-add line item; customers expect that the infrastructure is configured properly and just works. By providing a core infrastructure that already meets customer expectations, it frees the partner to focus on and promote value-add solutions to the customer in other words, the partner gets to focus on doing what the partner does best. Partners can also increase customer trust by providing them with a known-good infrastructure. As businesses grow, the potential for loss increases and the more products need to be installed and configured to help reduce the risk. Even when products are supplied by the same vendor, additional configuration and modification is needed to ensure the products work efficiently and with a high degree of security. This requires that partners become knowledgeable about different products so that the systems will be protected. Yet there can be lingering questions, wondering if all the options been properly set or whether something was missed from the best practice guide. With a core infrastructure in place that has already been configured according to best practice guidelines, partners can increase customer trust and improve their status as a true strategic partner for the midsize business. In addition, partners can use the versatile Windows Server Solutions SDK to extend and customize the experience for small business owners. For Windows Small Business Server 2011 Essentials the SDK provides a toolset to extend the platform, develop server and client add-ins, and provides customized interoperability with cloud services. Partners can use this to easily develop the Windows Small Business Server 2011 Essentials integration components for new and existing cloud services. For Windows Small Business Server 2011 Standard, partners can use the SDK to extend, customize and tailor Small Business Server solutions and add-ins. Windows Small Business Server 2011 Standard provides an unparalleled out-of-the-box experience for a small business customer. For the partner community, Windows Small Business Server 2011 Standard provides the solid foundation to grow the partner business, both by adding more customers without adding staff, and to grow the business into value-add services. Trends in Small Business Computing Growing Interest in Cloud Computing If we look at small businesses today, about 55 percent of the primary workloads 2 include collaboration, file and print, networking and security. Many organizations spend large percentages of their limited IT budget on simply maintaining on-premise applications and services such as these, which are not fully utilized. Over the past few years, cloud services such as , online back-up and line-of-business tools are now becoming key considerations. Many small businesses don t have regular IT budget cycles or dedicated IT staff, so maintaining a complex set of on-premise solutions can be cost prohibitive. In fact, when you look at organizations below 25 PCs, over 70 percent 3 have used or are now using cloud-based applications such as 2 Based on 2008 data from IDC Workloads Tracker (2009 release) 3 Based on Microsoft Deployment Tracker, January 2009

9 (through services such as Windows Live Mail, and other online providers). These services provide small businesses the power and flexibility of enterprise class solutions without the cost of on-premise support. However, while many organizations may already be using online services, they not align with single signon facilities, and can they cannot easily be centrally managed in bulk. Customers are looking for ways to extend their investment in on-premise platforms and seamlessly integrate them into the cloud. That is not to say on-premise support is declining across all small businesses. For larger organizations, supporting on-premise collaboration and line-of-business applications is still a primary choice. Organizations such as these are looking for a complete server platform that is integrated and optimized, or a customizable platform for their exact requirements. Ultimately it is a business decision for small businesses. Some organizations may feel comfortable with everything in the cloud or a hybrid solution. Others, typically those who have already invested in client or client-server line-of-business applications, will feel more comfortable with an on-premise server. Microsoft is now able to provide more than a one-size-fits-all approach and has offerings for a wide range of customer and partner preferences.

10 Windows Small Business Server 2011 Essentials Windows Small Business Server 2011 Essentials is a new edition of Windows Small Business Server that introduces cross-premise functionality, providing small businesses with on-premise file and print, security, backup, remote access, and identity management services, combined with optional off-premise services. A Cross-Premise Small Business Solution Windows Small Business Server 2011 Essentials incorporates best-of-breed 64-bit product technologies to deliver a server environment well suited for most small businesses. The product technologies include: Server Operating System: Windows Server 2008 R2 product technologies provide the core foundation of Windows Small Business Server 2011 Essentials. Windows Server 2008 R2 is the most flexible and robust Windows Server operating system to date. For more information, visit the Windows Server 2008 R2 web site. Network Monitoring and Protection: Windows Small Business Server 2011 Essentials monitors its own health status and the status of client computers running Windows XP, Windows Vista, Windows 7, and Mac OS X version 10.5 and above. Health status notifies you of issues or problems related to computer backups, server storage, low disk space, and more. Database: The optional Small Business Server Premium Add-on includes a licensed copy of Windows Server 2008 R2 Standard technologies and Microsoft SQL Server 2008 R2 Standard Edition for Small Business, providing customers and partners with a comprehensive data management and analysis solution. For more product-specific information, visit the Microsoft SQL Server web site. The Dashboard and Launchpad The Dashboard is the command and control center for Windows Small Business Server 2011 Essentials. From the Dashboard, you can perform all the management and maintenance tasks you need to control how your server behaves on your network, who can access it, what information can be stored and retrieved, how it is organized, protected, and made available remotely. The Dashboard itself can be accessed remotely by users who have permission. The Dashboard is organized around tasks, with different activities presented on different tabs. Each tab in the Dashboard contains specific action items, giving you better control, while still making changes simple to understand and perform. The Home tab provides shortcuts to the necessary tasks for getting started as well as common tasks that will be used to maintain the server, such as adding users and shared folders. It also displays a list of community links. The Users tab allows you to add up to 25 user accounts. You can change the shared folders that users have access to and enable and define what level of remote access each user has.

11 The Computers and Backup tab allows you to view the health and backup status and configure backups on the server and computers where you have installed the Connector software. The Server Folders and Hard Drives tab allows you to manage the server s shared folders and physical hard drives. The Server Folders sub-tab is used to created, modify, and remove shared folders. The Hard Drives sub-tab is used to view, add, and remove hard drives on your server. The Add-ins tab is used to view, manage, and remove software components developed by Microsoft and other third parties that can extend the functionality of Windows Small Business Server 2011 Essentials The Dashboard also provides links to: o Alerts, which opens the Alert Center to show any active error, warning, or informational messages. o Server settings, which can be used to configure the server s date and time, the Windows Update properties, and Remote Access. o Help, which displays product information and allows management of the Dashboard tabs. Easy Client Setup. For each computer you want to fully participate in a Windows Small Business Server network, install the Connector software by opening a web browser and entering where <servername> is the name you gave your server. This installs the Launchpad, which runs on each client PC in your network, providing a simple way to access Shared Folders, initiate a backup, connect to your Remote Access page, or open the Dashboard. Remote Web Access Feature Remote Web Access feature 4 is a dynamically-updated web site that uses encrypted connections to provide a single, simple, secure and consolidated entry point into a small business network. Authorized users can connect to Remote Web Access using any Internet-connected computer or mobile device with a supported browser. It brings flexibility to small businesses by offering near anytime, anywhere access for employees. Remote Web Access allows you to use a supported web browser on a computer or mobile device from outside your network to access your server and computers remotely. Remote Web Access has a higher degree of extensibility in the software development kit (SDK), allowing for more customization, gadgets, add-in extensions, mobile rendering and an improved shared folder experience with AJAX support. Remote Access to Shared Folders. Users can download files and folders, and upload one or more files to the shared folders on their server while away from the network. Users can also search through the Shared Folders when they are trying to locate a specific file or files. Files are stored on your server and only authorized users can access them. 4 Use of Remote Web Access feature may require additional services from your broadband provider, such as access to certain ports that some providers may block for customers on some service plans. Contact your broadband provider if you have questions about their services or service terms.

12 Remote Access to Computers. Connect remotely to the computers in your network. Run an application as if you were sitting in front of your computer. Remotely Connect to the Windows Small Business Server 2011 Essentials Dashboard. If the need arises, you can access the Windows Small Business Server 2011 Essentials Dashboard while away from to add new users, add new shared folders or check the health of your network. To connect to one of your computers, on the Computers tab, click the Connect button next to the computer. You can only connect to a computer that is Available for connection and that is running one of the following operating systems: Windows XP Professional with Service Pack 3 (SP3) Windows Vista Ultimate, Windows Vista Business, or Windows Vista Enterprise with Service Pack 2 (SP2) Windows 7 Ultimate, Windows 7 Enterprise, Windows 7 Professional Computers and Backup Windows Small Business Server 2011 Essentials automatically backs up your client computers to the server and can help you easily restore the computer or an individual file or folder from its backup. The Windows Small Business Server Backup solution uses an innovative method to back up only the data that has not already been backed up before. Even if you have several copies of the same data on different computers, the data is backed up only once on your server, and your server keeps track of what data was stored on each computer on each day. Backups complete quickly and efficiently, and use less space on your server. Automated Daily Backup of your Computers. Computer backups are automatically configured when you install the Windows Small Business Server 2011 Essentials Connector software on your computers. Backup is performed on a daily basis for every configured computer. Restore an Entire Computer. Restoring a computer from a backup is easy. If you want to restore your computer to a previous point in time, you boot the computer from the Computer Restore CD. The computer connects to your server, which provides a simple wizard for restoring a single hard drive or multiple hard drives from a backup of that computer that is stored on your server. Restore Individual Files and Folders. Windows Small Business Server 2011 Essentials can help you restore individual files or folders by selecting a computer and a specific backup of that computer from the Dashboard. The Restore Wizard initiates and displays the files and folders that were backed up for that computer on that day. You can easily select individual files or entire folders from this Restore Window and then restore them to any location on your computer. Server Backup and Restore. Windows Small Business Server 2011 Essentials helps you back up its Shared Folders to external drives. This feature gives you the ability to take your files offsite and easily restore them later, so they are stored at an alternate location in case of fire damage, theft, or other catastrophe to your primary computer. In case of accidental data loss, you can simply restore a file from

13 your server backup. You can add a hard disk drive, either internally or externally to the device, and designate it as a backup destination as opposed to server storage. Windows Small Business Server 2011 Essentials will then use this drive to back up all the data stored on the server. Using multiple external drives makes it easy to rotate your backup s offsite, to maximize availability of backups in case of theft, fire, flood, and other disasters in relation to your primary computer. Computer Backup Archiving. If you are replacing an old computer with a new computer and you d like to keep the old computer s backups, Windows Small Business Server 2011 Essentials provides an archiving feature. When removing the Windows Small Business Server Connector software from the old PC, you will be asked if you d like to keep the backups for this computer on the server. Computers that are archived are not part of the 25 device limit. Network Health Monitoring Windows Small Business Server monitors its own health status and the status of your computers that are running Windows XP, Windows Vista and Windows 7. Health status notifies you of any issues or problems that are found. Windows Small Business Server 2011 Essentials monitors the following health information: Computer Backups. Monitors that your computers are being backed up on a regular basis and that the backups are completing successfully. Security Center Status for Windows 7, Windows Vista and Windows XP. Collects the Security Center status from your computers running Windows 7, Windows Vista and Windows XP, and helps you centrally monitor the health status of your computers from the Windows Small Business Server 2011 Essentials Dashboard. Core Service and Low Disk Space Monitoring. Monitors key Windows services and the hard drives of your computers. Displaying health alerts should available space on a particular hard drive fall below 10% and if a key Windows service has stopped. Macintosh Monitoring. Windows Small Business Server 2011 Essentials also provides monitoring for Macintosh computers (Mac OS X version 10.5 and above) including firewall status, software update status, and disk space utilization. If a problem is found, you can connect to the Windows Small Business Server Essentials Dashboard to get more detailed information. Extensibility and Add-ins Windows Small Business Server 2011 Essentials is based on the proven technologies of the Windows Server 2008 R2 operating system and is designed to be a platform upon which other solutions can be developed. We re excited to make a new Software Development Kit (SDK) available for developers. Some of the SDK capabilities include: Dashboard Extensibility

14 o Add Dashboard Tab High level tabs can optionally contain sub tabs o Tabs / Sub tabs can be of the following different types: List View tabs/sub tabs: add-ins have the option not to use custom UI, but instead use the rendered common list view UI with many extensible parts. This allows users to enjoy a common look and feel regardless of who developed the add-in Custom control tabs/sub tabs: Custom control tabs can be WinForms based OR WPF (Windows Presentation Foundation) based o Default Tabs are extensible the SDK will walk you through them Add sub tabs under these tabs Add more data to the existing tabs, such as task, columns, details o Extensible Home page allows adding common tasks and community links Launchpad Extensibility o Add categories and tasks to the Launchpad Remote Web Access site extensibility o You can add your own link in an online services section, create a new item in the menu bar, create a new gadget for the page Cloud Service Interoperability o Samples, guidance and tools to build interoperability between cloud service offerings and Windows Small Business Server 2011 Essentials. A new framework called the Provider Framework is an architectural layer that performs all the business data processing and holds state for each feature. Certain wizards and property pages are also extensible Samples and templates are included to help add-in developers A helpful How-to section provides walkthroughs of several common extensibility scenarios Large Ecosystem of Software and Hardware Partners. Microsoft has partners throughout the world that have built and are continuing to build new software and hardware solutions that work with Microsoft Windows software. As these partners become familiar with Windows Small Business Server 2011 Essentials, we will see solutions delivered that will enhance the usefulness and functionality of your server.

15 Windows Small Business Server 2011 Standard Windows Small Business Server (SBS) 2011 Standard is the next release of Windows Small Business Server Standard, which is a fully on-premise solution. Windows Small Business Server 2011 Standard minimizes initial acquisition and deployment times by offering an easily deployed single server solution that combines several server technologies under one Microsoft license. With Windows Small Business Server 2011 Standard, small businesses or partners are not tasked with identifying, purchasing, or licensing multiple server technologies, or subsequently matching them to appropriate hardware resources. They also benefit from a simplified deployment experience one delivered on a single piece of media that combines the configurations of all underlying server technologies into a single server installation wizard. A Fully On-Premise Small Business Solution Windows Small Business Server 2011 Standard incorporates best-of-breed 64-bit product technologies to deliver a complete server solution environment well suited for small businesses. The product technologies include: Server Operating System: Windows Server 2008 R2 product technologies provide the core foundation of Windows Small Business Server 2011 Standard. Windows Server 2008 R2 is the most flexible and robust Windows Server operating system to date. For more information, visit the Microsoft Windows Server 2008 R2 web site. Messaging and Collaboration: Microsoft Exchange Server 2010 product technologies introduce advanced and calendar functionality to Windows Small Business Server 2011 Standard. Exchange Server 2010 delivers a seamless end-user collaboration experience and robust security features. For more information, visit the Microsoft Exchange Server 2010 web site. Collaboration and Productivity: Microsoft SharePoint 2010 Foundation is a versatile technology that organizations and business units of all sizes can use to increase the efficiency of business processes and improve team productivity. With tools for collaboration that help people stay connected across organizational and geographic boundaries, Windows SharePoint Services gives people access to information they need. For more product-specific information, visit the Microsoft SharePoint 2010 Foundation web site. Network Updates and Protection: Windows Server Update Services (WSUS) enables administrators to deploy the latest Microsoft product updates to computers running the Windows operating system. By using WSUS, administrators can fully manage the distribution of updates that are released through Microsoft Update to computers in their network. For more information, visit the Windows Server Update Services web site. Database: The optional Premium Add-on includes a licensed copy of Windows Server 2008 R2 Standard technologies and Microsoft SQL Server 2008 R2 Standard Edition for Small Business, providing customers and partners with a comprehensive data management and analysis solution. SQL Server 2008 R2 is a performance-leader and the fastest growing database solution

16 in the industry today. For more product-specific information, visit the Microsoft SQL Server web site. Administration Console Small businesses perform a balancing act of trying to reduce costs while increasing profits. The Windows SBS Console offers small businesses an intuitive and uncomplicated IT management tool that controls IT management costs while providing a customizable environment designed to help them reach their full potential. The Windows SBS Console is the primary hub for managing most aspects of the small business. It helps minimize the cost of managing and maintaining multiple applications, systems, and network resources such as users, computers, and devices. Designed for simplicity, the Windows SBS Console abstracts away management complexities by providing a streamlined interface into the most common client and server administration tasks for a small business environment. It also offers real-time insight into an organization s overall health, security, and network management. The Windows SBS Console collects primary management tasks and status indicators into related tabs. Each tab focuses on a set of tasks or functions that can be applied to similar resources on the network. As an example, you can add or modify a user or group through the Users and Groups tab, set a user s access to various resources, establish mailbox storage quotas for a user, assign a user to a specific client computer, or redirect a user s My Documents folder to additional storage volumes on the network. Grouping the tasks together makes it easier for administrators to determine where to go to manage the network and what to do once there. The Console s tabs include: Home includes Getting Started Tasks, most frequently used tasks, an overall system health summary, and links to community resources; Users and Groups focal point for managing users, user roles, and groups; Network management of computers, devices (including printer and fax devices), and network connections; Shared Folders and Web Sites manages Windows shares and web sites; Backup and Server Storage manages backup settings and server disk drives; Reports includes standard reports and allows creation of custom reports; and Security provides security summary and control over Windows updates. Each of these tabs contains related information and tasks. Secondary tabs enable additional categorization of information or tasks. Several of the main tabs use color-coded icons to represent the overall health of a particular set of objects. Remote Web Access Feature

17 The Remote Web Access feature 5 (formerly Remote Web Workplace) is a dynamically-updated web site that uses encrypted connections to provide a single, simple, highly secure and consolidated entry point into a small business network. Authorized users can connect to Remote Web Access using any Internetconnected computer or mobile device with a supported browser. It brings flexibility to small businesses by offering near anytime, anywhere access for employees. Remote Web Access allows you to use a supported web browser on a computer from outside your network to access your server and computers remotely. Remote Access to Shared Folders. Users can download files and folders, and upload one or more files to the shared folders on their server while away from the network. Users can also search through the Shared Folders when they are trying to locate a specific file or files. Files are stored on your server and only authorized users can access them. Remote Access to . Microsoft Exchange Server 2010 and Outlook Web App deliver a rich, familiar Web experience, so your users can work and collaborate more effectively on the go. Users can access , voice mail, instant messaging, SMS text messages, and more all in one place and through all major Web browsers. Remote Access to Internal Web Site. Users can access document libraries, internal knowledge base sites, team calendars, and other applications and content available on the company s internal web site. Remote Access to Computers. Connect remotely to the computers in your network. Run an application as if you were sitting in front of your computer. Administrators can easily connect to the Windows Small Business Server 2011 Standard server to perform remote management tasks. To connect to one of your computers, on the Computers tab, click the Connect button next to the computer. You can only connect to a computer that is Available for connection and that is running one of the following operating systems: Windows XP Professional with Service Pack 3 (SP3) Windows Vista Ultimate, Windows Vista Business, or Windows Vista Enterprise with Service Pack 2 (SP2) Windows 7 Ultimate, Windows 7 Enterprise, Windows 7 Professional Messaging and Collaboration Messaging. Microsoft Exchange Server 2010 provides businesses of all sizes, from the largest to the smallest, a rich and productive messaging and collaboration environment. The latest release of Exchange builds on previous generations to help you: Lower IT costs with a flexible and reliable messaging platform. Increase productivity through anywhere access to business communications. 5 Use of Remote Web Access feature may require additional services from your broadband provider, such as access to certain ports that some providers may block for customers on some service plans. Contact your broadband provider if you have questions about their services or service terms.

18 Better manage risk by safeguarding your business with protection and compliance capabilities. Your business success relies on technology solutions that make your users more productive. With Exchange Server 2010 you can cost effectively provide your users the freedom to access all of their communications from virtually any platform, web browser, or device to get more done wherever they are. Your users live their business lives in their inboxes, but the ever-growing flow of information through those inboxes affects productivity and profitability. With Exchange Server 2010 enhancements, your users can increase their productivity and more easily collaborate with each other and their business partners with these advanced features: Time-saving inbox management tools that help your users more easily organize and prioritize the communications they receive each day. Exchange 2010 includes an enhanced conversation view that automatically arranges messages into threads, regardless of their location in the inbox, and MailTips that inform users about details that could result in unnecessary or undeliverable messages, before they click send. The user experience available through Outlook on the desktop, Outlook Web App in the Web browser, and Exchange ActiveSync, the de facto industry standard for mobile devices. With the built in capabilities of Exchange Active Synch, you can reduce costs for mobile messaging while supporting users on virtually any smart phone, including iphones, Windows Mobile or Blackberry. Mobility features. Users of Windows Small Business Server 2011 Standard can easily configure their portable devices to access calendars and contacts, read and respond to and browse internal web sites while on the road or at customer sites. The mobility solution in Windows Small Business Server 2011 Standard simplifies the setup and provisioning of devices running Microsoft Windows Mobile 6.0 and later software. This provides a competitive advantage to small businesses that want to provide answers to customers in minutes rather than hours or days. Collaboration. SharePoint Foundation 2010 provides a web-based collaboration platform that s easy to manage. With SharePoint Foundation, you can quickly access the documents and information you need to make good decisions and get work done. Collaborate Easily and Effectively. SharePoint Foundation 2010 helps people work together in ways that are most effective for them. With collaboration tools such as blogs, wikis, and document libraries, anyone can customize a Web site to address a specific business need. Deploy an Easy-to-Maintain Infrastructure. SharePoint Foundation 2010 saves you time. A full set of administrative tools makes it easy to monitor and manage server performance and health. Plus, the platform s scalability means that you can quickly deploy business solutions as your company changes and grows. Build and Manage Web Applications. SharePoint Foundation 2010 provides an extensible platform for developing custom business solutions. Create Web applications and workflow

19 scenarios to improve business processes. Build specific sites to help people work together and get results. What s more, maintain control over these solutions with centralized management tools. Server Backup Business data is one of the most critical assets that any business creates. Without the data, a business can go from Open to Closed in a matter of days. To help protect business data, Windows Small Business Server 2011 Standard uses server backup technology to help ensure the data can be saved in an offsite location. You can also configure Folder Redirection for users Desktop, Documents, and Start Menu folders to have them stored on the server, which allows the data in these folders to be included in the server s normal backup schedule. Configure Server Backup. Windows Small Business Server 2011 Standard includes a wizard which simplifies the process of backing up business critical information to external hard disk drives. It can back up important data such as files, folders, and volumes from product technologies such as Exchange Server, SharePoint, or SQL Server to one or more external USB (1.1 or 2.0) or IEEE 1394 (FireWire ) hard disk drives. The Configure Server Backup wizard lets you choose where to back up data, select the type of data to back up, and schedule the automated backup process. Prior to launching the Configure Server Backup wizard, the external hard disk should be attached to the server and be available for use. Previous Versions. In any environment that involves users and data there is always the risk that documents may be accidentally overwritten with data. In the past, when a document was overwritten, a version had to be restored from a backup tape, which often took hours to accomplish. With Windows Small Business Server 2011 Standard, employees can restore previous versions of files without requiring intervention by an administrator. In the Document Properties dialog box, an end user clicks the Previous Versions tab and then selects the version to restore. The Volume Shadow Copy feature restores the earlier version in seconds, not hours, and the user can continue working with the correct document version. Network Health Monitoring Windows Small Business Server 2011 Standard continuously monitors the overall health status of the small business network, including the server and client computers. Alerts are generated to warn of security issues, missing critical updates, issues with the server backup, missing anti-malware protection or out-of-date virus definitions on client computers, and other important issues that require administrator action. Server Health. Windows Small Business Server 2011 Standard includes the Network Essentials Summary on the Home tab of the Administration Console. It displays real-time status of the network s overall health and security. Color-coded icons provide an overall assessment of a particular security or health function. For example, the Updates summary may show a yellow icon, indicating a warning condition.

20 Expanding the item shows that some updates have not been installed, and provides a link directly to the Security tab where the administrator can find out more information and take any necessary action. Client Computer Health. The Network tab is the primary location for managing physical devices on the Windows Small Business Server 2008 network. From here, the administrator can view the overall health and security status of devices on the network, including a snapshot of the device s security and update compliance. Health Reports. The Reports tab provides consolidated reporting information on the Windows Small Business Server 2008 environment and a means to distribute status information to desired recipients. With the Reports tab, the administrator can: Leverage native reports to get a complete snapshot of the environment; Generate reports immediately or on a schedule with automatic forwarding; and Create custom reports, or view past reports through the reports archive. Reporting information may include: Security Status of antivirus and malicious software filtering on Exchange Server 2010, and on clients running Windows XP, Windows Vista, and Windows 7 on the network; Updates Update compliance, synchronization status, and current policy settings; Backup Backup history and results; Other Alerts Critical server events and client and server threshold monitoring; Usage Incoming and outgoing per-user mail volume and mailbox sizes; Server Event Logs Roll up of all critical events on the server. Reports are available at any time in the Administration Console, and reports can also be delivered to multiple recipients through . By default a daily summary report is sent to the network administrator every night, and a weekly detailed status report is sent to the network administrator once a week.

21 What s New: Scenario Walkthroughs The following sections will take you through a guided tour of new and enhanced features in Windows Small Business 2011 Essentials and Windows Small Business Server 2011 Standard. These include specific examples for each product, as well as a number of common scenarios. These walkthroughs are based on pre-release software, and subject to change. Windows Small Business Server 2011 Essentials The Dashboard The Dashboard is the command and control center for Windows Small Business Server 2011 Essentials. From the Dashboard, you can perform all the management and maintenance tasks you need to control how your server behaves on your network, who can access it, what information can be stored and retrieved, how it is organized, protected, and made available remotely. The Dashboard itself can be accessed remotely by users who have permission. The Home Tab The Home tab provides shortcuts to the necessary tasks for getting started as well as common tasks that will be used to maintain the server, such as adding users and shared folders. It also displays a list of community links. The Dashboard also provides links to: The Alert Center, which shows any active error, warning, or informational messages. Server settings, which can be used to configure the server s date and time, the Windows Update properties, and Remote Access. Help, which displays product information and allows management of the Dashboard tabs.

22 The Users Tab The Users tab allows you to add and manage up to 25 user accounts. You can change the shared folders that users have access to, and well as enable and define what level of remote access each user has. The Computers and Backup Tab The Computers and Backup tab allows you to view the health and backup status and configure backups on the server and computers where you have installed the Connector software. The Server Folders and Hard Drives Tab

23 The Server Folders and Hard Drives tab allows you to manage the server s shared folders and physical hard drives. The Server Folders sub-tab is used to created, modify, and remove shared folders. The Hard Drives sub-tab is used to view, add, and remove hard drives on your server. The Add-ins Tab The Add-ins tab is used to view, manage, and remove software components developed by Microsoft and other third parties that can extend the functionality of Windows Small Business Server 2011 Essentials Backup & Restore for Clients & Servers

24 Essentials Server Backup Windows Small Business Server 2011 Essentials uses a backup configuration wizard to help you back up its Shared Folders to external drives. This feature gives you the ability to take your files offsite and easily restore them later, so they are stored at an alternate location in case of fire damage, theft, or other catastrophe to your primary computer. In case of accidental data loss, you can simply restore a file from your server backup. Several options for customizing the backup to meet your individual needs are available during the backup configuration wizard, including setting the schedule for backups.

25 You can also specify whether or not to perform a System Backup, which allows you to do a bare metal restore in the event of a hard drive failure. You can also select which shared folders to include as part of the backups. Essentials Client Backup Computer backups are automatically configured when you install the Windows Small Business Server 2011 Essentials Connector software on your computers. Backup is performed on a daily basis for every configured computer.

26 In addition to the daily automatic backups, users can manually start a backup using the Launchpad right from their client computer. Backups can also be customized for each client computer using the Dashboard. To restore data for a client computer, start the Dashboard from the Launchpad on that client computer and start the Restore wizard from the Computers and Backup tab, which guides you through the simple process. Select the desired date from a list of all the available backups for the computer.

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