LogMeIn Backup. Getting Started Guide

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1 LogMeIn Backup Getting Started Guide

2 Contents Getting Started with LogMeIn Backup...3 About LogMeIn Backup...3 How does LogMeIn Backup Work, at-a-glance?...3 About Security in LogMeIn Backup...3 LogMeIn Backup System Requirements...3 About Your LogMeIn Account...4 How to Create an Account...4 How to Install LogMeIn Backup to a Local Computer...4 About Installing LogMeIn Backup on a Remote Computer...4 How to Install LogMeIn Backup on a Remote Computer...5 How to Start the LogMeIn Backup Console...6 How to View LogMeIn Backup Computers on the Computers page...6 LogMeIn Backup Glossary...8 For More Information...10 Legal Notice...11 ii LogMeIn Backup Getting Started Guide

3 Getting Started with LogMeIn Backup This guide will help you download and install LogMeIn Backup and understand key LogMeIn Backup concepts. About LogMeIn Backup LogMeIn Backup is an easy-to-configure and easy-to-use backup solution. If you have two PCs connected to the Internet, you can create a Backup network allowing important files on each PC to be automatically backed up on the other. For information about LogMeIn Backup, visit https://secure.logmein.com/products/backup/. For additional help and reference, visit the LogMeIn Backup Support Site and Knowledge Base. The content of this document is also available as online Help from the Backup Console Help menu. How does LogMeIn Backup Work, at-a-glance? 1. Create an account with LogMeIn. 2. Install LogMeIn Backup on each machine that you want to add to your LogMeIn Backup account. 3. Define the machines you want to use as Storage PCs (computers to which you are saving Backup Sets). 4. Define Backup Sets (groups of files to be backed up) on the Source PCs. Your important files will be automatically and securely backed up on the Storage PC. About Security in LogMeIn Backup There is no need to open any extra ports on your corporate or personal firewall, as all communication between the Source and Storage PC uses the standard web protocol (HTTP). An encrypted connection is established between the Source PC and Storage PC, using established Internet protocols (256-bit TLS 1.2). Files held on the Storage PC can be encrypted with password protection using a 1024-bit public key. No files or folders are held on LogMeIn servers. LogMeIn Backup System Requirements LogMeIn Backup is officially supported on the following Operating Systems. The same minimum requirements apply to both Storage PCs and Source PCs. Copyright 2015 LogMeIn, Inc. 3

4 Microsoft Windows 7, Vista, XP, Server 2003 and 2008 (all including 64-bit); and Windows/Server 2000 (VSS is not supported) You must have a connection to the Internet when performing non-local backups You must have JavaScript enabled in your browser You must have enough disk space to hold the backed up data Note: Backup cannot backup open files on Windows 2000 and 2000 Server. Note: Backup is not supported on Windows 8 and About Your LogMeIn Account You must have a LogMeIn ID (account) to use LogMeIn Backup. Once you have an account you can install and configure the LogMeIn Backup software (the "Backup Console"). You do not need to create a new account if you already have an account for any of these LogMeIn products: LogMeIn Pro, Central, Hamachi, join.me, Cubby, AppGuru, or Xively. How to Create an Account Follow these instructions to create a LogMeIn Backup account. If you do not have an account, go to the LogMeIn Backup product page at https://secure.logmein.com/products/backup/ and click Try it free. You will be taken to a simple registration page where you create your account. How to Install LogMeIn Backup to a Local Computer Follow this procedure to download and install the LogMeIn Backup software to your local computer. 1. On the LogMeIn website, go to the Backup > My Computers page. 2. Click Back up this computer or Add Computer. Installation begins. 3. Follow the on-screen instructions to complete the installation process. The installation wizard will guide your progress. About Installing LogMeIn Backup on a Remote Computer You can send installation links to remote machines to facilitate the process of downloading and installing LogMeIn Backup. Deployment is a simple process. At a glance, the process looks like this: Send an Installation Link (a clickable URL) to the remote computer on which you want to install LogMeIn Backup. Ask a colleague at the remote computer (or use a remote access tool) to open the Installation Link. You will then be able to access the computer using LogMeIn Backup. 4 LogMeIn Backup Getting Started Guide

5 How to Install LogMeIn Backup on a Remote Computer Send a LogMeIn Backup installation link to a remote computer or user. LogMeIn Backup will be installed on the computer that the recipient is using when the link is followed. Who can use this feature? The Deployment page is available to LogMeIn Central Account Holders and users who have Deployment permission. 1. On the LogMeIn website, go to the Backup > My Computers page. The Deployment Links page is displayed. 2. Click Create Deployment Link. The Deploy Backup to Remote Computers (Step 1 of 2) page is displayed. 3. Fill in the necessary fields and select the appropriate options for the remote installation: Option Description Subscription to use Description For your own reference, type a brief description that you will use to identify the new storage PC. Select the subscriptions to assign to storage PCs receiving this installation package. Maximum # of installations from the link Any Backup deploys Backup using any available Backup subscriptions in your account Backup Trial - Free deploys Backup using any available free trial subscriptions You can also select a specific paid Backup subscription for deployment Enter the maximum number of computers that will be able to use the installation package. Expiration date Enable computer(s) as a Storage PC to store Backup sets Default is one week. Select Never expires to allow installations from this package at any time in the future. This enables the machine receiving the link to act as both a Backup Source PC and a Storage PC. Read more in the LogMeIn Backup Knowledge Base. Copyright 2015 LogMeIn, Inc. 5

6 Option Protect LogMeIn Backup Console with the LogMeIn account password Show the Backup icon in the system tray I want to receive alerts about backup results Description Provide an additional level of security to ensure that the LogMeIn account password has to be entered before Backup can be used on the remote machine. Prevent users from seeing the Backup icon. Monitor backup activity made by the remote machine. alerts are sent to the specified address(es). 4. Click Continue. The Deploy LogMeIn Host Software to Remote Computers (Step 2of 2) page is displayed. 5. Send the installation link using one of these methods: Option Copy Link Send Test Link Description Copy the link to your clipboard. Paste it into an message or an instant message service message. The recipient then clicks the link to begin the LogMeIn Backup installation process. This will automatically open the administrator's default client, for example Microsoft Outlook, and insert the link into the body of the message. See how the link will look to the recipient. This could be used, for example, to check if settings have been made correctly. 6. Tell the recipient to click on the installation link and follow all on-screen instructions. LogMeIn Backup will be installed on the computer that the recipient is using when the link is followed. How to Start the LogMeIn Backup Console Use the LogMeIn Backup Console to perform all backup and restore actions. There are four ways to start the LogMeIn Backup Console: Double-click the LogMeIn Backup icon in the system tray Right-click the LogMeIn Backup icon in the system tray and select Launch Backup Console Use the Windows Start menu and locate LogMeIn Backup on the Programs List Double-click the LogMeIn Backup desktop icon How to View LogMeIn Backup Computers on the Computers page You must be logged in to your LogMeIn account at On the Computers page, select Backup. All computers running LogMeIn Backup are displayed. 6 LogMeIn Backup Getting Started Guide

7 Copyright 2015 LogMeIn, Inc. 7

8 LogMeIn Backup Glossary Backup Account The Backup Account is a single account with LogMeIn containing a number of PCs on which backups can be made. Backup Console The Backup Console is the software you use to manage and execute your backups. Backup Network All the PCs in one Backup Account make up a Backup Network. Backup Set A Backup Set is a collection of files and folders to be backed up as a group. The files in a Backup Set can be backed up manually or according to a Backup Schedule. We use the term both to refer to the group of files and to the definition of the group of files. Backup Schedule A predefined schedule assigned to a Backup Set defining when the Backup Set is to be backed up. A Backup Set with no Backup Schedule will only be saved when you explicitly request it. Manual Backup A backup that takes place outside a schedule is referred to as a Manual Backup. Source PC A Source PC is a computer from which Backup Sets are backed up to a Storage PC. A PC can be both a Source PC and a Storage PC. 8 LogMeIn Backup Getting Started Guide

9 Storage Location A storage location is a folder on the local Storage PC to which Backup Sets from Source PCs can be directed. Use storage locations to manage Backup Sets coming from various source computers. Storage PC A Storage PC is a computer in your Backup Account to which Backup Sets can be saved. A PC can be both a Source PC and a Storage PC. By default, every PC added to your account is a Storage PC. Copyright 2015 LogMeIn, Inc. 9

10 For More Information... LogMeIn Backup User Guide The User Guide is available as online Help from the Backup Console Help menu or as a PDF. LogMeIn Backup Knowledge Base LogMeIn Backup Community 10 LogMeIn Backup Getting Started Guide

11 Legal Notice PUBLISHED BY LogMeIn, Inc. 320 Summer Street Suite 100 Boston, MA All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form or by any means without the written permission of the publisher. AppGuru, LogMeIn Backup, BoldChat, LogMeIn Central, Cubby, LogMeIn Hamachi, join.me, LogMeIn Pro, LogMeIn Rescue or LogMeIn Rescue+Mobile, and Xively, along with their related software, including the Network Console, and the other denoted terms in this publication are the trademarks and service marks of LogMeIn, Inc., and may be registered in the U.S. Patent and Trademark Office and in other countries. All other trademarks and registered trademarks are property of their respective owners. This publication may contain the trademarks and service marks of third parties and such trademarks and service marks are the property of their respective owners. These marks may be registered and/or used in the U.S. and other countries around the world. These third party marks include, but are not limited to, Blackberry, Windows, Windows Mobile, Symbian, Apple, iphone, ipod Touch, itunes App Store and related trademarks, names and logos. These third party marks are the property of Research In Motion Limited, Microsoft Corporation, Symbian Software Limited and Apple, Inc., respectively, and are registered and/or used in the U.S. and other countries around the world. THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS AND SERVICES IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS AND SERVICES. THE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT AND SERVICES ARE SET FORTH IN THE LOGMEIN TERMS AND CONDITIONS AND ARE INCORPORATED HEREIN BY THIS REFERENCE. Copyright 2015 LogMeIn, Inc. 11

12 Index Index A account 4 LogMeIn account 4 B Backup Console starting 6 D deployment 4 F first steps 3 G glossary 8 I installation remote 5 local 4 installation, remote 4 L LogMeIn Backup Console start 6 S security general information 3 system requirements 4 V viewing LogMeIn Backup computers 6 12 LogMeIn Backup Getting Started Guide

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