Human ReSouRceS management c a S e S a R t i c l e S S i m u l at i o n S o n l i n e c o u R S e S b o o k S c H a p t e R S product update 2010

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1 Human Resources Management cases articles SIMULATIONS ONLINE COURSES books chapters PRODUCT UPDATE 2010 Academic institutions around the world use course materials available from Harvard Business Publishing to add dynamic, real-life perspectives to their undergraduate, MBA, and executive education courses. Here is a selection of new and noteworthy course materials in HR management.

2 Harvard Business Publishing serves the finest learning institutions worldwide with a comprehensive catalog of case studies, journal articles, books, and elearning programs, including online courses and simulations. In addition to material from Harvard Business School and Harvard Business Review, we also offer course material from these renowned institutions and publications: Babson College Business Enterprise Trust Business Horizons Magazine California Management Review Darden School of Business Design Management Institute IESE Business School INSEAD International Institute for Management Development (IMD) Ivey School of Business Kellogg School of Management Rotman Magazine Sloan Management Review Social Enterprise Knowledge Network Stanford Graduate School of Business Thunderbird School of Global Management University of Hong Kong Customer service is available 8 am to 8 pm ET, Monday through Friday Phone: ( outside the U.S. and Canada) Fax: custserv@hbsp.harvard.edu Web: hbsp.harvard.edu

3 New Cases Cases, a slice of business life, focus on actual problems and decisions facing a company. Students are challenged to put themselves in the protagonist s place and suggest business strategies, tactics, and solutions. A.J. Washington: Retaining an NFL Star The general manager of the Los Angeles Spartans struggles with how to negotiate a long-term contract for A.J. Washington, the team s ambitious new star quarterback with high salary expectations. Harvard Business School. # Bank of London The vice president of the Bank of London is faced with a complaint of gender discrimination in starting salaries. How should he manage perceptions both inside and outside the organization? To begin, he analyzes differences between male and female jobholders in staring salary, time at current job, education, and experience. Harvard Business School. #909C04 Cabot Pharmaceuticals, Inc. Bob Marsh, a pharmaceutical salesperson, has had an uneven career with Cabot Pharmaceuticals over 12 years and is eventually asked to resign. When Marsh s former customers complain about the termination, Cabot s VP of sales must investigate the matter and decide what, if anything, to do about it. Harvard Business School. # Development of a Multinational Personnel Selection System The owner of a company with production plants in various regions in the world wants to standardize the methods of personnel selection. He has two opposing goals in mind: the new selection system should apply to a particular country and simultaneously be valid globally. Ivey School of Business. #907C41 Insulting Andrew A compensation negotiation between a global HR director and a candidate for a high-level executive position becomes awkward when the candidate feels insulted when he is given a monetary incentive to join the company sooner than planned. Harvard Business School. # The Layoff The CEO of a struggling home-improvement retailer must decide how best to cut costs quickly. Students consider the advantages and disadvantages of strategies such as first-in, first-out layoffs; performance-based layoffs; and divestiture of business units. Harvard Business Review. #R0903A People Management, The Mantra for Success: The Case of Singhania and Partners The Indian legal services industry has been booming since the country s economy began liberalizing in the early 1990s. But the boom is accompanied by an acute talent crunch, and the ability to hire and retain talent is a source of competitive advantage. University of Hong Kong. #HKU763 Performance Management at the National Institute of Management (Central India Campus) The director of a business school is caught between top management and faculty employees, who disagree on performance standards. The case enables students to understand all aspects of performance management and to evaluate the shortcomings and opportunities of proposed solutions. Ivey School of Business. #908C20 hbsp.harvard.edu 1

4 QiLing Research Hospital The QiLing Research Hospital, in partnership with the China Research Network, aims to become a leader in health-care quality standards and techniques. CRN provides the candidates for key hospital positions, but the latest batch of candidates may be hindering QiLing s potential. Can the hiring system be overhauled without damaging the partnership? Ivey School of Business. #909C02 Royal Bank of Scotland Group: The Human Capital Strategy Describes an advanced human resource management online toolkit that measures employee performance, gauges overall impact on business performance, and recommends unit-specific surveys and studies. Harvard Business School. # SAP: Establishing a Research Center in China This case illustrates and evaluates HR strategies used to attract and retain top researchers to a new venture in China. Covers the challenges of research and development, newmarket entry, human resource management, and innovation in rapidly developing countries. University of Hong Kong. #HKU817 Solvay Group: International Mobility and Managing Expatriates The head of international mobility at Brussels-based Solvay Group faces decisions on the expatriation status of four of his firm s talented executives with implications for the future of the business in the global market. Harvard Business School. # Teena Lerner: Dividing the Pie at Rx Capital CEO Teena Lerner has a problem: one of her equities analysts lost a lot of money for the firm. If Lerner follows her existing compensation system, designed to reward teamwork, she will significantly underpay her other analysts, all of whom have performed well. Harvard Business School. # World-Class Bull A human resources VP believes a salesman s tactics to win a customer constitute an ethics breach. Students consider how to cultivate genuine common interests with prospective customers without crossing ethics boundaries. Harvard Business Review. #R0905X Brief Cases Brief Cases from Harvard Business Publishing outline compelling business dilemmas that illustrate core learning objectives. Each case is 5 8 pages long plus exhibits and is supported with a Teaching Note. A Day in the Life of Alex Sander: Driving in the Fast Lane at Landon Care Products A driven superstar performer at a cosmetics firm has an impressive record of accomplishments but is limited by an inability to function effectively in a team, as a 360 performance evaluation makes clear. #2177 Engstrom Auto Mirror Plant: Motivating Through Good and Bad Times A plant manager confronts morale issues when, on the heels of an industry downturn, an incentive program stops producing payouts that employees have come to expect. #2175 Stone Finch, Inc.: Young Division, Old Division To stimulate innovation in a new technology division, the CEO milks the firm s cash cow, an old manufacturing unit. Soon, key employees depart and morale sinks in both divisions. # HR management product update

5 Thomas Green: Power, Office Politics, and a Career in Crisis A promising career appears to be headed off the rails as conflict deepens between a young marketing manager and his boss. Can this career be saved? #2095 Treadway Tire Company: Job Dissatisfaction and High Turnover at the Lima Plant Line foremen in a manufacturing plant are caught in the middle of an adversarial relationship between workers and management. #2189 ÆÆFind more cases and Brief Cases at hbsp.harvard.edu New Articles Articles from Harvard Business Review and other content partners provide up-to-theminute ideas from the best business thinkers. The Definitive Guide to Recruiting in Good Times and Bad Covers state-of-the-art hiring practices for the top levels of an organization. Students gain exposure to recommendations for the complete hiring cycle: anticipating resource needs, specifying the job, developing the candidate pool, assessing candidates, closing the deal, integrating the newcomer, and reviewing hire-process effectiveness. Harvard Business Review. #R0905F How Gen Y and Boomers Will Reshape Your Agenda When it comes to workplace preferences, Generation Y workers closely resemble Baby Boomers and their shared values will hold sway in the companies that hire them. Covers employee retention, overtime, and workforce optimization. Harvard Business Review. #R0907G Making Mobility Matter Mobility as a leadership development strategy has promise and pitfalls, and developing an appropriate mobility strategy requires having a solid understanding of which areas of an enterprise will benefit from employee mobility. Students learn to design managers crossunit assignments in ways that best meet an organization s needs. Harvard Business Review. #R0903F The Market Within: A Marketing Approach to Creating and Developing High-Value Employment Relationships In the battle for high-value talent, managers could think like marketers, creating job offerings and employment relationships that provide mutual value for firms and their employees. Students analyze a three-stage framework for the application of marketing techniques to the recruitment and retention process. Business Horizons. #BH306 ÆÆ Find more articles at hbsp.harvard.edu hbsp.harvard.edu 3

6 Simulations Online simulations present real-world management challenges for students and encourage lively classroom interaction and discussion. Included with all simulations: video assets, debrief-ready results, and detailed Teaching Note guidance for comprehensive debrief. NEW! Project Management: Scope, Resources, Schedule Students make qualitative and quantitative decisions as they manage a critical new product development project. Human resource issues covered include project staffing, managing schedules, deadlines, team morale, coaching and training priorities, and setting appropriate team and management expectations. #3356 ÆÆ Find more simulations at hbsp.harvard.edu Online Courses Online courses introduce complex subjects and can be used in advanced undergraduate business courses, as pre-matriculation requirements for MBAs, or assigned as homework over the course of a semester or year. Finance Covers the core topics in Finance that a business student must master. # Financial Accounting Introduces Financial Accounting in a management context. # NEW! Mathematics for Management Reviews key math concepts and skills used in the MBA curriculum and in business. #3350 Quantitative Methods Covers basic topics in statistical analysis required for MBA-level coursework. # Spreadsheet Modeling Demonstrates how to use Excel functionality to solve business problems. #3252 ÆÆ For more online courses, visit hbsp.harvard.edu Books & Chapters Individual chapters may be integrated into course materials, while books may serve as primary class text. BOOKS Financial Intelligence for HR Professionals: What You Really Need to Know About the Numbers Presents the essentials of finance specifically for HR management. Topics include: why the assumptions behind financial data matter; what a company s income statement, balance sheet, and cash flow statement reveal; how to use ratios to assess a company s financial health; how to calculate return on investment, ways to use financial information to support business units; and how to instill financial intelligence throughout a team. # HR management product update

7 Performance Management: Measure and Improve the Effectiveness of Your Employees A competitive workplace demands that managers evaluate employee performance and provide coaching. Students are exposed to comprehensive advice, background information, and guidance on the most relevant topics in human resource management. #8428 CHAPTERS Design an HR Architecture for the Differentiated Workforce Focuses on the importance of developing a philosophy and culture of accountability to help drive successful strategy execution. Topics include the design of an integrated system of HR management policies and practices to help execute strategy, and the key roles, accountabilities, and infrastructure needed in the HR function to support a process of strategic transformation. #3247BC From The Differentiated Workforce: Transforming Talent into Strategic Impact #446X Managing Talent: Maximizing the Value of IT Talent Students walk in the shoes of Jim Barton, the new CIO of a fictional corporation, in his first year of leadership. In this chapter, Barton is confronted with some of the challenges inherent in managing top talent. An unproductive but valuable employee highlights the necessity of assessing his team s key skills and contributors. #3029BC From The Adventures of an IT Leader #11990 ÆÆ Find more books and chapters at hbsp.harvard.edu Course Modules Course modules offer a road map to the best teaching materials, with recommendations on how to organize them. Each module suggests 4 6 items, with alternates. Popular modules in Human Resources Management include the following: Compensation Employee Training and Development Performance Evaluation Recruiting, Hiring, and Promoting ÆÆ Find out about these and other course modules at hbsp.harvard.edu hbsp.harvard.edu 5

8 4 Steps to Finding and Delivering Material to Students Online Step 1 Step 2 Step 3 Step 4 Register on the site as a Premium Educator: hbsp.harvard.edu. Search for digital print and elearning materials with easy access to Educator Copies, free trial access, and Teaching Notes. Create courses or collections of content for students using our search tools and your own Library for saving and reference. Activate and send your students a link to course materials they ll receive up to 50% off standard pricing Harvard Business School Publishing. Harvard Business Publishing is an affiliate of Harvard Business School. Product #M12516 MC