ROAD MAP. How to Successfully Add Cloud Services as a Revenue Stream Using a Partnership Model
|
|
- Morgan McGee
- 8 years ago
- Views:
Transcription
1 ROAD MAP How to Successfully Add Cloud Services as a Revenue Stream Using a Partnership Model
2 Table of Contents Introduction Is This ebook for You? 03 Part One: Following the Signs How Companies Purchase IT is Changing 05 Part Two: Finding Your On-Ramp Starting Your Cloud Strategy 08 Part Three: The Two-Way Street Picking a Cloud Partner 16 Appendix: Hostway s Partnership Hosting Program 22 Webinar / Additional Resources 26
3 Is This ebook For You? Knowledge Level: Moderate Cloud Opportunities Are Huge Are you interested in reselling cloud services? What about selling cloud-based applications? If so, you re in good company. Cloud services are expected to increase dramatically in the next five years, and companies in the IT space are wisely seeing the opportunity to cash in on this growing demand. But despite the overwhelming market opportunity, a large percentage of companies going to market with cloud services will fail. The reason? The most successful cloud strategies employ collaboration across multiple organizations, and establishing these partnerships can be complicated and confusing for those new to the cloud space. This ebook will teach you how to navigate the tricky landscape of cloud services to create partnerships that will successfully add this new revenue stream to your company. Who will benefit from this ebook? VARs with Integrated IT Solutions Hosting Resellers Companies with Multiple Data Centers Application Developers Managed Services Companies Gaming Services SaaS Integrators and Developers Utility and Grid Solutions Providers What will we cover? Finding a partner that: Provides revenue opportunities back to you, so you can sustain your growth Provides technical resources for both tactical and strategic guidance Provides service offerings that complement yours
4 04 PART ONE - FOLLOWING THE SIGNS Life is one big road with lots of signs Bob Marley PART ONE - FOLLOWING THE SIGNS How Companies Purchase IT is Changing
5 05 PART ONE - FOLLOWING THE SIGNS How Companies Purchase IT is Changing The tides are shifting in the world of buying traditional information technology, and the new wave revolves around cloud deployment. As cloud becomes more common in consumer life, priorities are being set by groups outside of IT, and companies are moving pieces of their business to the cloud at a rapid pace. Among the reasons why customers are adopting cloud: 2012 Cloud vs. Non-Cloud SMB Spend North America SMB Cloud SPend*($M) % 14% $27,466 $31,755 $36,565 $41, Cloud Allows SMB to Better Meet Strategic ICT Needs It Solution Importance Enterprise-level Mgmt. Server Virtualization Integrated Conferencing Moving Apps to Cloud 33% 26% 24% 18% Source: TAM Market Analysis by AMI
6 06 PART ONE - FOLLOWING THE SIGNS How Companies Purchase IT is Changing Your Customers Want Cloud They are Increasingly Moving to the Cloud The number of very small companies (2-10 employees) using paid cloud services will triple in the next three years. They Plan to Use More Cloud Services Current cloud users report purchasing an average of 4 services in the cloud now and expect to use 6 in the future. They are Growing More Cofortable with Cloud Services 65% expect to be using cloud services in the next 2-3 years. They Think the Cloud is Important 50% agreed that cloud computing is going to become more important for business such as theirs. Soure: Edge Strategy Survey by Microsoft
7 07 PART TWO - FINDING YOUR ON-RAMP If you don t know where you re going, any road will get you there. Lewis Carroll PART TWO - FINDING YOUR ON-RAMP Starting Your Cloud Strategy
8 08 PART TWO - FINDING YOUR ON-RAMP Starting Your Cloud Strategy There are four questions to ask in order to begin creating your cloud strategy: 1. Should I Be a Sales or Referral Source? 2. Build vs. Buy Which Makes Sense for Me? 3. Which Services Am I Going to Offer? 4. Will My Customers Sign Up?
9 09 08 PART TWO - FINDING YOUR ON-RAMP Should I Be a Sales or Referral Source? Providing cloud services isn t the only way to cash in on the growing demand for cloud. You can also make money by referring customers to cloud providers. The distinctions between reseller and referral relationships can be confusing. It boils down to who owns the customer relationship. Referral the end customer, a direct payment to you, or if you re also reselling a service through that provider it could be a discount back to your bill Hosting companies focus on finding referral partners as agents of lead generation, as opposed to looking at them as partners to go to market with. Reseller of discount structure in place so you can add your margin on top Private and White-label resellers: More advanced products can be resold with a discount coming in the door and a markup from the reseller side. In such a relationship, the reseller will offer first or second-level support on the product for the partner and all communications will be handled through the partner to the end hosting provider.
10 10 08 PART TWO - FINDING YOUR ON-RAMP Should I Be a Sales or Referral Source? Which revenue stream will be a better fit for you? Refer Customers PROS on extra responsibility yourself Sell/Resell Cloud Services PROS CONS CONS communication, etc. Choosing this option? Skip to Part 3 Choosing this option? Continue to next page
11 11 08 PART TWO - FINDING YOUR ON-RAMP Build vs. Buy - Which Makes Sense for Me? If you ve decided to sell/resell cloud services instead of refer, the next question you ll typically face is this: Should I build my own infrastructure or buy resources from a hosting provider? Let s look at the pros and cons of each: Build Your Own Infrastructure PROS CONS customer education Buy (Partner w/ Hosting Provider) PROS CONS problems in the event of an outage In the end, most companies find it much easier and more cost-effective to provide cloud services through a partnership arrangement with a hosting provider. servers and the salaries of the three system engineers we had to manage those servers, the cost difference is extremely significant to our bottom line. - Cloudkey Founder Scott Montgomery
12 12 08 PART TWO - FINDING YOUR ON-RAMP What Services Am I Going to Offer? The driving factor in deciding which services to offer should be your customers demand. What are they asking for? What gaps exist in your current offering? Let s look at a few commonly resold offerings:
13 13 08 PART TWO - FINDING YOUR ON-RAMP What Services Am I Going to Offer? This is a high-level glance at common types of applications and their suitability and revenue opportunities within a cloud environment. When you begin engaging with a hosting provider, they should be able to walk you through your options in more depth, however this is a good starting point. Application & Example Consumer Comfort w/ Ease of Selling Ease of Reselling Sales Effort Revenue Opp Product in Cloud (Does it sell itself?) (Is it seamless?) (Required Knowledge) High Extreme Extreme Moderate Medium Exchange 2010 Collaboration: Medium Moderate Extreme High High SharePoint Business Growth: High Extreme Moderate Low Low Marketing, CRM Web: High Extreme Extreme Moderate Medium ecommerce, Portals, etc Database : Low Difficult Extreme High High Enterprise Resource Planning Legacy/Mission Critical: Low Difficult Extreme High High Billing Systems
14 14 08 PART TWO - FINDING YOUR ON-RAMP Will My Customers Sign Up? Your Advantage: Existing Relationships One common concern for resellers considering the cloud market is that they ll be at a disadvantage compared to large, established cloud hosting providers. This is simply not the case for two reasons: hosting company and can be reluctant to trust their technology to an unknown provider. to provide and emphasize. You know what your customers are asking for, giving you the ability to provide highly targeted services and make sales from day one. Your Relationships + Hosting Provider s infrastructure = Mutually Beneficial Partnership Hostway would prefer that customers go to our partners first. You know your customers, we know hosting. The opportunity for mutual success and growth increases infinitely through our partnerships. Russell Griffin, Hostway Director of Channel Programs
15 15 08 PART THREE - THE TWO WAY STREET Understanding is a two-way street. Eleanor Roosevelt PART THREE - THE TWO WAY STREET Picking a Cloud Partner
16 16 08 PART THREE - THE TWO WAY STREET Picking a Cloud Partner A partnership should never be one-sided. There are a few key things you should look for in a cloud hosting provider, without compromise: Complementary Skills/Offerings A Solid Reputation Network of Contacts to Leverage Agreement on Who Owns the Client
17 17 08 PART THREE - THE TWO WAY STREET Complementary Skills / Offering We re putting this one first, because it s arguably the most important. You need to choose a provider that offers complementary skills and products to yours. Partner Checklist Offers Guidance Your partner should listen to your needs and concerns and help you come up with a plan to bring your cloud services to market. Supports You Technically They provide the hosting expertise, and are willing to get on the phone with your customers, providing high-quality service and support so you can focus on your business. Doesn t Have Many Products/Services that Overlap Yours You don t want to partner with a competitor, especially if they re much larger than you. Their business may start to cannibalize yours. Offers Products/Services that Enhance Yours or FIll a Gap in Your Product Offering You want to choose a partner with an offering that is easy to package with your own and/or meets a need that has prevented you from closing sales in the past.
18 18 08 PART THREE - THE TWO WAY STREET Confirm Their Reputation This may be obvious, but it s important to be extremely selective in choosing who to link to your company name. Partner Checklist Ask for customer references Research online Examine SLAs Will you be compensated for downtime? Is the company s data center(s) SSAE 16 certified? Is the cloud highly available and highly redundant? Ask for a trial period
19 19 08 PART THREE - THE TWO WAY STREET Networking / Marketing Support One of the benefits of utilizing someone else s cloud is that they ve already done a certain amount of legwork so you don t have to. This is true of establishing the infrastructure, certainly, but what do they provide you beyond their technology? Partner Checklist Will they refer business to you when it makes sense? Do they actively promote your business to their other customers and partners? Do they provide marketing support, such as: Will they make it a priority to make you money?
20 20 08 PART THREE - THE TWO WAY STREET Agreement on Who Owns the Client You may think since you re the one bringing in the customers, you re automatically the one who owns them. This is not always the case. Speak with the provider in explicit terms about their rules regarding client ownership. Partner Checklist The partner should let you own the client if you want They should be willing to share the client if that s your preference (you handle the day-to-day relationship, while they handle support calls directly) They should be willing to own the client if you do not want the day-to-day responsibility of service The arrangement should be flexible, on a per-client basis if desired You should not be penalized regardless of the arrangement you select
21 21 08 APPENDIX APPENDIX Information About Hostway Partner Programs
22 22 08 APPENDIX Information About Hostway Partner Program Hostway s Partner Program was the only channel program to be awarded 5 stars by CRN Magazine in The 5-star award is reserved for vendors that understand that a successful partnership does not rely solely on the technology. By offering their partners tools, education and regular updates, vendors on this list go above and beyond traditional support to ensure a mutually beneficial partnership. - Kelley Damore, VP and Editorial Director for CRN
23 23 08 APPENDIX What Sets Us Apart? Industry-leading discounts & payments Education/Thought Leadership for Customers Assigned Channel Manager support to help you grow your customer base. An API Surface Sizes from AddThis.com. Fully-Integrated Partner Portal Onsite Sales Training from a Channel Manager No specific revenue targets or up-front contracts Sales Consultation and Custom Solution Design 40% of Fortune 500 service providers resell our cloud services - Aaron Hollobaugh, VP of Marketing & Communications
24 25 08 APPENDIX Contact Us Get started with a free cloud consultation. Call: partners@hostway.com Visit:
Facebook: https://www.facebook.com/hostway Twitter: https://twitter.com/hostway LinkedIn: http://www.linkedin.com/company/hostway-corporation
Facebook: https://www.facebook.com/hostway Twitter: https://twitter.com/hostway LinkedIn: http://www.linkedin.com/company/hostway-corporation Three Key Messages Cloud Strategies Require Collaboration Channel
More information7 Tips to Maximize Profits as a Hosting Reseller
7 Tips to Maximize Profits as a Hosting Reseller Table of Contents Introduction... 2 Web Hosting 101... 2 Tip #1: Additional Services to Offer... 3 Tip #2: Skills You Will Need... 3 Tip #3: Selecting a
More information7 Essential Benefits of Hybrid Cloud Backup
7 Essential Benefits of Hybrid Cloud Backup Datto is a leading provider of backup, disaster recovery (BDR), and business continuity solutions targeted to the small to medium business (SMB) market. Datto
More information"#!$!%&&!!!! % Hosting Expert: Brian White President/Owner Web Hosting Solutions www.webhostingsolutions.com
! "#!$!%&&!!!! % Introduction 1 - What is Web Hosting? - What is a Web Hosting Reseller? - What Web Hosting Options Are Available?...2 What Additional Services Are Typically Offered? 3 - What Level of
More information7 Essential Benefits of Hybrid Cloud Backup
Datto Whitepaper 7 Essential Benefits of Hybrid Cloud Backup Datto is a leading provider of backup, disaster recovery (BDR), and business continuity solutions targeted to the small to medium business (SMB)
More informationDownload: Best Practices for Successful Partnerships
Download: Best Practices for Successful Partnerships Introduction You finally have the product or solution that you have been pouring your heart and soul into finished and market ready. You now need to
More informationHow to navigate the world of managed services and outsourcing
- How to navigate the world of managed services and outsourcing A publication of : Introduction 3-5 The State of the Cloud 6-10 Navigating the In-between 11-17 The Managed Services Edge 18-23 Getting your
More information10 top tips to reviewing recruitment software hello@itris.co.uk www.itris.co.uk +44 (0) 1892 825 820
1 2 Contents Introduction 3 About Itris 3 1. Why are you reviewing? 4 2. What do you want the new system to do? 4 3. Choosing your new system 6 4. Company structure and change buy-in 8 5. Web based or
More informationHow to Determine if Your Business is Ready for Cloud Computing
How to Determine if Your Business is Ready for Cloud Computing A plain English report on cloud computing for the non-it business executive THE DIRKS GROUP 2012 How to Determine if Your Business is Ready
More informationSaas vs. Traditional ERP: Which is Right for You?
Saas vs. Traditional ERP: Which is Right for You? Eric Kimberling President and Chairman Panorama Consulting Solutions www.panorama-consulting.com Phone: 720-515-1ERP Twitter: @erickimberling 1 Agenda
More information5 Essential Benefits of Hybrid Cloud Backup
5 Essential Benefits of Hybrid Cloud Backup QBR is a backup, disaster recovery (BDR), and business continuity solution targeted to the small to medium business (SMB) market. QBR solutions are designed
More informationMaking the Transition. From ISV to SaaS. with Xterity Wholesale Cloud
Making the Transition From ISV to SaaS with Xterity Wholesale Cloud CONTENTS: 1 The New Business Model...Page 3 2 Business Challenges...Page 5 3 Technology Challenges...Page 7 4 Xterity Wholesale Cloud...Page
More informationHow to Choose the Best CRM Software For Your Business
The CRM Buyer s Guide for Humans In today s technology-dependent world, nearly every company needs software to gain a competitive advantage and achieve success. Specifically, the need to efficiently and
More informationDECIDING WHICH CRM SOLUTION IS RIGHT FOR YOU
Book 4 of 4 DECIDING WHICH CRM SOLUTION IS RIGHT FOR YOU PART OF THE CRM SUCCESS SERIES Introduction It s Time for a CRM Solution Congratulations. Your business is growing and you ve decided the time is
More informationIs Cloud ERP Really Cheaper?
Is Cloud ERP Really Cheaper? A Simple Guide to Understanding the Differences Between Cloud and On- Premise Distribution Software This guide attempts to outline all of the principal considerations that
More informationI-Business Network Cloud News
I-Business Network Cloud News In This Issue: Cloud vs. On-Premise The Soaring Popularity of the Cloud Six Reasons Businesses Choose the Cloud Volume 1: 2015 I-BN is an SAP dedicated hosting provider and
More informationUnderstanding the Microsoft Cloud
Understanding the Microsoft Cloud by Ken Withee 2013 Microsoft Corporation. All rights reserved. Microsoft, Lync, Microsoft Dynamics, SharePoint, Windows, and Windows Azure are trademarks of the Microsoft
More informationGigya Partner Program Overview
Gigya Partner Program Overview Gigya Partner Program Overview...2 Why Partner With Gigya?...2 Partner Types...3 Technology Partners Global System Integrators Global Marketing Agencies Solution Providers
More informationHow On-Premise ERP Deployment Compares to a Cloud (SaaS) Deployment of Microsoft Dynamics NAV
How On-Premise ERP Deployment Compares to a Cloud (SaaS) Deployment of Microsoft Dynamics NAV 13875 Cerritos Corporate Dr., #A Cerritos, CA 90703 Toll Free : (800) 969-APEX Tel : (562) 926-6820 E-mail
More informationA SMALL BUSINESS GUIDE MOVING YOUR SMALL BUSINESS TO THE CLOUD
A SMALL BUSINESS GUIDE MOVING YOUR SMALL BUSINESS TO THE CLOUD Cloud computing is taking off. In the past year several analyst firms have increased their cloud revenue projections, which remains a small
More informationPartnering to Profit from the Cloud. Serguei Beloussov, CEO, Parallels
Partnering to Profit from the Cloud Serguei Beloussov, CEO, Parallels 2 A special Thank You to our sponsors! 3 Partnering for Profit 4 The Opportunity is in Small Business 5 Small Business* Fastest growing
More informationWHY YOU RE READY TO CREATE A PRIVATE CLOUD
WHY YOU RE READY TO CREATE A PRIVATE CLOUD A major issue with private-cloud adoption internal expertise. The majority of data center teams don t have the internal expertise required to execute effectively
More informationBuilding The Business Case For Launching an App Store
Building The Business Case For Launching an App Store Why Telcos and ISPs are perfectly positioned to become the SaaS channel for their SMB customers This paper is intended to help ISPs and Telcos realize
More informationI D C M A R K E T S P O T L I G H T. B u i l d i n g a Cloud Practice: Reselling C l o u d S o l u t ions
I D C M A R K E T S P O T L I G H T B u i l d i n g a Cloud Practice: Reselling C l o u d S o l u t ions April 2015 By Marilyn Carr Sponsored by Ingram Micro and Microsoft This paper is part of a series
More informationEvaluating Business Solutions in the Subscription Economy
Evaluating Business Solutions in the Subscription Economy Matthew Woodward President, NextCorp/SMB Suite 1 Winter, 2013 Agenda State of Business Solutions for Small to Mid-Sized Business Sub Fortune 1000
More informationIs the Time Right to Move Your Contact Center to the Cloud?
1 Whitepaper: Is the Time Right to Move Your Contact Center to the Cloud? Growing numbers of businesses are moving their contact center operations to the cloud. What do they know that you don t? This whitepaper
More informationSMBs Prefer an Integrated Business Applications Suite
Yankee Group DecisionNote SM Survey Analysis February 22, 2006 by Sanjeev Aggarwal, Small & Medium Business Strategies Senior Analyst, saggarwal@yankeegroup.com, 617-880-0246 SMBs Prefer an Integrated
More informationOn-premises vs. cloud
Visma.net Guide On-premises vs. cloud What you need to consider to make the right choice for your business On-premises vs. cloud Today s dilemma demystified! Contents Introduction... 2 What is an on-premises
More informationWELCOME LETTER TO HTG
WELCOME LETTER TO HTG First and foremost, thank you to the HTG team, including Arlin, Scott, Christy, Ken and Rita, and to all HTG peer group members for your ongoing commitment and hard work. We re proud
More informationIs cloud CRM really that great?
Is cloud CRM really that great Cloud CRM is considered the new norm in deploying your CRM for smart, forward thinking businesses, but is it really that good Cloud CRM As cloud has matured, it s reached
More informationDrivers & Inhibitors to Cloud Adoption for Small and Midsize Businesses
Drivers & Inhibitors to Cloud Adoption for Small and Midsize Businesses Operator Operator Channels Channels Contents Overview Infographic...3 Key Classifications Used in Analysis....4 Detailed Findings.5
More informationMEASURING SMB CUSTOMER OUTCOMES: THE DELL MANAGED SERVICES ADVANTAGE
MEASURING SMB CUSTOMER OUTCOMES: THE DELL MANAGED SERVICES ADVANTAGE Sanjeev Aggarwal, Partner Laurie McCabe, Partner Sponsored by Dell CONTENTS Introduction...3 Section 1: SMB Business and IT Challenges...3
More informationHow To Get Ready For Business
A Ready Business rises above infrastructure limitations Vodacom Power to you Vodacom Business Nigeria Managed Hosted Services Get Ready to free up your business. To succeed in today s world of dramatic
More informationHosted Exchange Buyers Guide
20 QUESTIONS TO ASK YOUR VENDOR Introduction Messaging lies at the heart of a business ability to communicate, to interact quickly and effectively with everyone from employees and suppliers to clients
More informationOpex vs. Capex. How your Business Can Take Advantage of Technology and Increase ROI. www.ipromedia.us
Opex vs. Capex How your Business Can Take Advantage of Technology and Increase ROI www.ipromedia.us Content 4 Opex vs. Capex 8 Take Advantage of Opex With a Hosted Communications System 12 How to Take
More informationManaged Services: Why It s Good for Business
Managed Services: Why It s Good for Business The only constant is change, and when technology is involved, change occurs at the speed of light. Is it any wonder that businesses look outside for IT help
More information8 STEPS TO AN EFFECTIVE CONTENT MARKETING SYSTEM
8 STEPS TO AN EFFECTIVE CONTENT MARKETING SYSTEM Produced by Katie Wilson Aspire Internet Design www.aspireid.com @aspireid Overview... 2 1: Set Goals and Create a Set of Metrics for Your Content Marketing
More informationWhich Managed Hosting And Private Hosted Cloud Option Is Right For You?
A Forrester Consulting June 2014 Thought Leadership Paper Commissioned By AT&T Which Managed Hosting And Private Hosted Cloud Option Is Right For You? Table Of Contents Executive Summary... 1 Select The
More informationSizzling Website Copy
Sizzling Website Copy FOR: Gavin Sloan www.whitelabelseo.com.au Home Page: An SEO Partner You Can Trust. Pure Results. Experience the Power of our White Label SEO.
More informationHow to Choose the Best Inbox Integration for Salesforce
How to Choose the Best Inbox Integration for Salesforce This guide is written for information technology specialists who are looking for ways to improve Salesforce productivity. Salesforce is one of the
More informationwww.channelmanagement.com
Exploiting the Benefits of Lead Referral Programs as a Profitable Marketing Tool WHITE PAPER Referral Programs are an increasingly popular resource for marketers to add new sources of revenue or to streamline
More informationCloud Based Document Management
Cloud Based Document Management WHY IS THE CLOUD IMPORTANT? The Information Explosion It is the information that is setting up competitive differentiation, not specifically products and processes. It is
More informationThe New Mainstream: Gartner, Microsoft and Hostway Discuss Mission-Critical Apps, Big Data and the Cloud
TRANSCRIPT OF VIDEO The New Mainstream: Gartner, Microsoft and Hostway Discuss Mission-Critical Apps, Big Data and the Cloud Lydia Leong, Research VP, Gartner Leen Kashyap, Strategy Manager, Cloud Infrastructure,
More informationPrimer CLOUD COMPUTING DEMYSTIFIED 5 CLOUD COMPUTING MYTHS EVERY SMALL BUSINESS SHOULD KNOW ABOUT
A Primer CLOUD COMPUTING DEMYSTIFIED 5 CLOUD COMPUTING MYTHS EVERY SMALL BUSINESS SHOULD KNOW ABOUT Everyone is talking about how cloud computing may bring considerable benefits to small and medium-sized
More informationGETTING THE MOST FROM THE CLOUD. A White Paper presented by
GETTING THE MOST FROM THE CLOUD A White Paper presented by Why Move to the Cloud? CLOUD COMPUTING the latest evolution of IT services delivery is a scenario under which common business applications are
More informationHOW TO OPTIMIZE YOUR FLEET TRACKING BUSINESS. A RacoWireless ebook Powering Your Success
HOW TO OPTIMIZE YOUR FLEET TRACKING BUSINESS A RacoWireless ebook Powering Your Success Table of Contents Have a Plan 4 Customers: New and renew 9 Exceptional Implementations 13 Employees 17 Healthy Margins
More informationA SME s guide to launching online: Everything small businesses need to know about ecommerce but aren t sure who to ask
A SME s guide to launching online: Everything small businesses need to know about ecommerce but aren t sure who to ask Welcome to a world where size doesn t matter Launching online can be a daunting prospect
More informationSilverpop Partner Program
Silverpop Partner Program Silverpop Partner Program - Overview Silverpop is the only digital marketing technology provider that unifies marketing automation, email, mobile, and social. Its customers achieve
More informationFlexible SharePoint Hosting
Flexible SharePoint Hosting Proud Sponsor of the SharePoint Community. Microsoft SharePoint MVPs all over the world rely on us for hosted SharePoint. Focus, passion & pride. When someone has a rare medical
More informationAn in-depth look into how today s cloud solution providers create and sustain successful partnerships while empowering customers to move to the cloud.
Partnering in the Cloud 2015 ISV REPORT An in-depth look into how today s cloud solution providers create and sustain successful partnerships while empowering customers to move to the cloud. Partnering
More informationCLOUD-BASED PHONE SYSTEMS WHY YOU NEED ONE & HOW TO GET ONE
CLOUD-BASED PHONE SYSTEMS WHY YOU NEED ONE & HOW TO GET ONE Cloud-based phone systems are growing more and more popular. Simply put, cloud-based phone systems are software-based phone systems that store
More informationThe Case for Cloud-Based Email Services
The Case for Cloud-Based Email Services A Quantix White Paper Feb 2011 Call us on: 0115 983 6200 Visit us on-line at: www.quantix-uk.com E-mail us at : enquiries@quantix-uk.com MICROSOFT EXCHANGE - MISSION
More informationThe adoption of cloud-based computing solutions for business
The adoption of cloud-based computing solutions for business across the globe is staggering. In fact, by 2014, the market is expected to represent an opportunity of close to $110 billion according to a
More informationCloud Computing Safe Harbor or Wild West?
IT Best Practices Series Cloud Computing Safe Harbor or Wild West? With IT expenditures coming under increasing scrutiny, the cloud is being sold as an oasis of practical solutions. It s true that many
More informationOffice 365 Fall Updates FAQ: New Office 365 Plans for SMBs and more!
Office 365 Fall Updates FAQ: New Office 365 Plans for SMBs and more! Table of Contents Overview... 1 Overview of new Office 365 Business plans... 4 Implications for existing customers Open, Advisor, Direct...
More informationPartnering with Simply Mail Solutions. www.simplymailsolutions.com/resellers. Padgate Business Park, Green lane, Warrington.
Partnering with Simply Mail Solutions Reseller programme Helping you stand out Becoming a hosted services reseller opens up additional revenue streams for your company without the hurdle of running in-house
More informationTable of Contents. Abstract. Cloud computing basics. The app economy. The API platform for the app economy
Table of Contents Abstract Cloud computing basics The app economy The API platform for the app economy Your API platform: in the cloud or on premises? The cloud deployment model Cloud characteristics The
More informationContact Centers in the Cloud: A Better Way to Source
Contact Centers in the Cloud: A Better Way to Source By Irwin Lazar Vice President and Service Director, Nemertes Research Executive Summary Contact Center Software as a Service (CCSaaS) solutions provide
More informationDebunking The Myth: The CIO of SMB
Debunking The Myth: The CIO of SMB How do tech marketers pinpoint true decision makers in SMB? By understanding what defines an SMB and who s really calling the shots. www.spiceworks.com/marketing For
More informationThe Cloud Revolution - A Case Study
Joining The Cloud Revolution Table of Contents 1. What is Cloud Computing? a. Technology overview: Joining the b. Different approaches to the cloud i. Software as a Service ii. Platform as a Service iii.
More informationPartner with Eaton to expand your business and gain a competitive advantage.
At a Glance Partner with Eaton to expand your business and gain a competitive advantage. Eaton s PowerAdvantage partner program is designed to help you grow your business through Power Quality and UPS
More informationWHITE PAPER. Microsoft Azure. Microsoft Azure and Office 365: Ask the Experts
Microsoft Azure Microsoft Azure and Office 365: Ask the Experts KEMP recently sponsored an Ask The Experts webinar on MSExchange.org featuring Keith Mayer, Senior Technical Evangelist for Microsoft, Steve
More informationFuture-proofing Your Business with Open Marketing. By David Mennie, Senior Director, Product Marketing, Acquia
Future-proofing Your Business with Open Marketing By David Mennie, Senior Director, Product Marketing, Acquia Table of Contents Marketing the Open Way 3 The Rise of the Technical Marketer 4 What Is Open
More informationSELLING SHAREPOINT ENGAGEMENTS IN THE CLOUD ERA A GUIDE FOR MICROSOFT SI PARTNERS
SELLING SHAREPOINT ENGAGEMENTS IN THE CLOUD ERA A GUIDE FOR MICROSOFT SI PARTNERS Sponsored by Microsoft Corporation 1/ Selling SharePoint Online 2/ Selling SharePoint Farms on Windows Azure 3/ Selling
More informationClearing the ERP Clouds
AUTHORED BY Clearing the ERP Clouds SPONSORED BY Table of Contents 4 5 6 7 8 9 10 11 12 1 14 15 The SMB Dilemma Charting a Course in the ERP Clouds What Exactly Are Cloud Computing and Cloud ERP? The Cloud
More informationService Models Comparisons & Total Cost of Ownership by Coupa Software
Service Models Comparisons & Total Cost of Ownership by Coupa Software Procurement software enables organizations to save time, money, and effort throughout the procure- to- pay cycle. It offers a direct
More informationTim Krause. Tony Savoy. General Manager and VP Managed & Cloud BU. Cloud and Service Provider Account Executive
Introducing the Speakers Tony Savoy Tim Krause General Manager and VP Managed & Cloud BU Cloud and Service Provider Account Executive Agenda Hostway and Veeam Partnership Importance of Availability for
More informationOptimize Business Productivity Evolve Your Business with the Cloud. Slide 1
Optimize Business Productivity Evolve Your Business with the Cloud Slide 1 Agenda A changing landscape for sales and customer service Top business challenges for achieving sales and service excellence
More informationATS. The. The Staffing Agency s Guide to Buying an Applicant Tracking System
ATS The Advantage: The Staffing Agency s Guide to Buying an Applicant Tracking System 87 % of North American recruiting professionals agree that using ATS/CRM technology is important to the success of
More informationBringing the Cloud into Focus:
Bringing the Cloud into Focus: Things to Consider When Selecting Cloud-Based Museum Collections Management Software Presented by www.historyassociates.com Thinking About a Cloud-Based CMS? In addition
More informationGET CLOUD EMPOWERED. SEE HOW THE CLOUD CAN TRANSFORM YOUR BUSINESS.
GET CLOUD EMPOWERED. SEE HOW THE CLOUD CAN TRANSFORM YOUR BUSINESS. Cloud computing is as much a paradigm shift in data center and IT management as it is a culmination of IT s capacity to drive business
More informationThe Small Business Guide to Big Business Email
The Small Business Guide to Big Business Email How hosted Microsoft Exchange Server can help your small business become more competitive. Table of Contents Compete More Effectively With Hosted Exchange...
More informationHow To Make A Cloud Based Security Solution For A Small Business
Video Security Provider Offers Customers Cloud-based Security and Reliability Customer: Genetec Website: www.genetec.com Customer Size: 400 employees Country or Region: Canada Industry: IT Services - Security
More informationCloud? Should. My Business Be in the. What you need to know about cloud-based computing for your business. By Bill Natalie
Should My Business Be in the Cloud? By Bill Natalie T HE CLOUD. IT S BEEN A MAJOR topic of conversation for a few years now, and most of us are already leveraging it on a regular basis both at home and
More informationTop 5 Cloud Computing Questions Answered!
Top 5 Cloud Computing Questions Answered! Regardless of your vertical sector or business size, cloud computing is big news for you and your company. However, it s easy to be overwhelmed with the sheer
More informationA LOOK AT U.S. & EUROPEAN CLOUD ADOPTION TRENDS & FORMING LASTING PARTNERSHIPS. Pete Lamson Senior Vice President of Sales & Marketing Carbonite
A LOOK AT U.S. & EUROPEAN CLOUD ADOPTION TRENDS & FORMING LASTING PARTNERSHIPS PRESENTED BY: Pete Lamson Senior Vice President of Sales & Marketing Carbonite 1 The End of the Story First: Distributors
More informationTHE SME GUIDE TO CHOOSING THE RIGHT ACCOUNTING SOFTWARE
THE SME GUIDE TO CHOOSING THE RIGHT ACCOUNTING SOFTWARE 1 Why Read this Guide? This guide is aimed at SMEs who are just about to acquire their first accounting software solution, as well as businesses
More information10 things you should look for. Choosing HR software
10 things you should look for Choosing HR software Introduction Selecting a new piece of HR software can be a daunting task. There s a lot to think about. At the end of the day, the chosen software won
More informationCustomizing and Integrating
Customizing and Integrating Microsoft Dynamics CRM The Essential Guide 1 INTRODUCTION What s in this Guide Ease of Use and System Design: How easy is the system to use for your company s users? What are
More information7 Ways a Cloud Phone System Can Improve Your Bottom Line
WHITEPAPER 7 Ways a Cloud Phone System Can Improve Your Bottom Line If you re like a lot of businesses, the only time you think about your phone system is when it s not working. But the set it and forget
More informationCloud Enterprise Computing Solutions EMEA. ArrowSphere. arrow.com
Cloud Enterprise Computing Solutions EMEA ArrowSphere arrow.com The cloud possesses extraordinary promise and comes with complex challenges. ArrowSphere. Where Cloud Meets the Channel. That s why we at
More informationTape and cloud strategies for VM backups
Tape and cloud strategies for VM backups Scott Lowe Founder and Managing Consultant of the 1610 Group Modern Data Protection Built for Virtualization Abstract: Tape and cloud storage targets have their
More informationTHREE KEYS TO COST-EFFECTIVE SECURITY FOR YOUR SMALL BUSINESS
THREE KEYS TO COST-EFFECTIVE SECURITY FOR YOUR SMALL BUSINESS Learn more about Symantec security here OVERVIEW Data and communication protection isn t a problem limited to large enterprises. Small and
More informationW H I T E P A P E R C l o u d E n a b l i n g P l a t f o r m s f o r S e r v i c e P r o v i d e r s, U p d a t e ( 0 4. 1 2.
Athens Tower, Building B, 2-4 Mesogeion Ave., 5th Floor, GR 115 27, Athens, Greece Tel.: +30 2107473674 W H I T E P A P E R C l o u d E n a b l i n g P l a t f o r m s f o r S e r v i c e P r o v i d e
More informationPartnership. Program
Partnership Program sales-i is one of the best technology investments you can make. - Donnie Eatherley, P&E Distributors sales-i is looking for the leaders in technology, industry associations and buying
More informationEFFICIENTLY RUN YOUR OPERATIONS. Accounts Receivable Track individual clients, organizations, and funding sources separately.
At a Glance years serving the nonprofit and education sectors MANAGE ACCOUNTING FOR NONPROFITS REPORT AND BUDGET WITH CONFIDENCE EFFICIENTLY RUN YOUR OPERATIONS MAINTAIN DATA INTEGRITY UNDERSTAND AND MANAGE
More informationPUBLIC CLOUD COMES OF AGE
50 PUBLIC CLOUD COMES Public cloud services are seeing significant uptake in the Middle East. OF AGE AFTER A LONG PERIOD OF PROMOTION AND HYPE AROUND PUBLIC CLOUD SERVICES, REGIONAL PROVIDERS REPORT THAT
More informationMOVING TO THE CLOUD. ebook. Moving to new heights - an analysis of the good and the bad when moving ERP into the Cloud.
MOVING TO THE CLOUD ebook Moving to new heights - an analysis of the good and the bad when moving ERP into the Cloud. Contents Introduction... 2 Chapter 1. Hardware Infrastructure What does your existing
More informationThe Ultimate Guide to Buying HR Software for your Growing Business. Get your decision right with this step-by-step guide!
The Ultimate Guide to Buying HR Software for your Growing Business Get your decision right with this step-by-step guide! Ward Christman Chief Advisor, HR Tech Advisor Ward Christman s career in HR technology
More informationWhat s a fee-only financial advisor? Steve Juetten, CFP November 7, 2011
What s a fee-only financial advisor? Steve Juetten, CFP November 7, 2011 Introduction Someone giving personal financial advice may use a variety of titles: financial adviser, financial consultant, financial
More informationHow cloud computing can transform your business landscape.
How cloud computing can transform your business landscape. This whitepaper will help you understand the ways cloud computing can benefit your business. Introduction It seems like everyone is talking about
More informationPremise vs. Hosted vs. Hybrid-Hosted
Premise vs. Hosted vs. Hybrid-Hosted Comparing Ip based business Phone solutions For small and medium-sized businesses (SMBs) looking to not just survive but thrive during the downturn, an IP phone system
More informationNavigating The Cloud: A Primer For Understanding Cloud Computing. White Paper: 2012
Navigating The Cloud: A Primer For Understanding Cloud Computing White Paper: 2012 Cloud Computing: Modern Solutions for Today s Businesses What Do You See In The Cloud? For most people, looking up at
More informationFlexiant Cloud Orchestrator with Parallels Cloud Server
Flexiant Cloud Orchestrator with Parallels Cloud Server Solution Brief Industry leading container virtualization from Parallels Cloud Server, now available for Flexiant Cloud Orchestrator www.parallels.com
More informationTOP 10. Features Small and Medium Businesses
Introduction Once thought of as only relevant for enterprises, CRM technology is increasingly being used by small and medium businesses across industries. Even the smallest organizations recognize the
More informationBrivo OnAir TOTAL COST OF OWNERSHIP (TCO) How Software-as-a-Service (SaaS) lowers the Total Cost of Ownership (TCO) for physical security systems.
Brivo OnAir TOTAL COST OF OWNERSHIP (TCO) How Software-as-a-Service (SaaS) lowers the Total Cost of Ownership (TCO) for physical security systems. WHITE PAPER Page 2 Table of Contents Executive summary...
More informationBuying Guide for Cloud Services
BUYING GUIDE Buying Guide for Cloud Services Getting Started Welcome to the CompTIA Buying Guide for Cloud Services. If you are like most executives, buying technology often entails elements of excitement,
More informationAN INTERVIEW WITH PAUL WEBER OF INTERACTIVE INTELLIGENCE, ON CHANNEL PARTNER RECRUITMENT
AN INTERVIEW WITH PAUL WEBER OF INTERACTIVE INTELLIGENCE, ON CHANNEL PARTNER RECRUITMENT Russell Bennett Principal UC Insights http://www.ucinsights.com/ russell@ucinsights.com This is Russell Bennett
More informationHOW AN EFFECTIVE CHANNEL HOSTING STRATEGY CAN INCREASE YOUR SOFTWARE SALES
HOW AN EFFECTIVE CHANNEL HOSTING STRATEGY CAN INCREASE YOUR SOFTWARE SALES In a changing market, how can traditional software vendors realise true value from software-as-aservice models by developing effective
More informationBest Of Breed Solutions - Advantages and Disadvantages
A Whitepaper for Chief Financial Officers The Best-of-Breed Advantage for Financial Management: Published by THINKstrategies, Inc. Executive Summary One of the fundamental questions facing CFOs in small
More information