USER EXPERIENCE TRAINING CLASSES New York City

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1 USER EXPERIENCE TRAINING CLASSES City

2 webcredible > user experience training classes - NYC Want to be a digital superstar? Want a team full of digital superstars? You re in the right place. Get in touch on: (212) or training@webcredible.com

3 What can the Webcredible Training Academy do for me? As a user experience design agency we create peoplecentered, delightful & efficient digital experiences for our clients. Our training academy can help you do the same. The Webcredible Training Academy specializes in helping individuals and teams to become digital superstars with our user experience classes. Our training courses are fantastic - small class sizes, highly interactive & taught by experts. We ve trained over 8000 individuals across organizations through our public courses and corporate programs. Whether you re new to user experience or want to remind yourself of the essential techniques for research and design, this series of courses gives you a solid grounding to help you set up and get going with user experience in your organization. User experience skills and processes will help you design digital communications that differentiate, increase sales, engage customers and improve loyalty. Latest dates and info:

4 user experience program > ux fundamentals Don t forget... We re user experience experts. We can teach you, coach you or if you prefer we can deliver user experience research & design for your organization. Get in touch! training@webcredible.com (212) Format Options 1-day public course In-house training Corporate programs Venue & Dates May 19th 2014 July 14th 2014 September 15th 2014 November 10th 2014 Your Office In-house training and corporate programs available across the United States and worldwide USER EXPERIENCE FUNDAMENTALS Learn how to embed user experience best practices into your organization User experience fundamentals will help you understand the processes, deliverables and results that will get your user experience off the ground. A fantastic user experience is core for successful brands and this course is the perfect introduction to make sure you don t miss out. This course is for you if you are... Head of digital, marketing manager or director, product manager, digital project manager Wanting to work better with user experience teams and agencies Looking for an initial understanding or more strategic view of user experience Course topics How user-centered is your organization? The user experience process Understanding the different tools used in user experience work The how, what and why of experience strategy Communicating user experience across the business Building a business case for user experience UX roles, skills and deliverables How to brief and scope user experience work Multi-channel and user experience best practice What s included Interactive tuition, course manual, lunch, refreshments, small classes taught by experts, support after course Pricing and booking information Public course $875 Book as part of UX program $4250 In-house and corporate programs prices are bespoke so get in touch on (212) or training@webcredible.com. iv Get in touch on: (212) or training@webcredible.com

5 user experience program > information architecture INFORMATION ARCHITECTURE Discover how to structure your website to balance the needs of your customers and your business Meet Yeevon Ooi Yeevon is a Lead User Experience Consultant at Webcredible. She holds a Masters in Human- Computer Interaction with Ergonomics from UCL and a degree in Psychology. Her areas of specialism include managing and implementing user-centered design projects with a particular interest in carrying out user research as well as delivering interaction design projects that involve business requirements gathering, conceptual design and creating wireframes. Format Options 1-day public course In-house training Corporate programs Venue & Dates May 20th - 21st 2014 July 15th - 16th 2014 September 16th - 17th 2014 November 11th - 12th 2014 Your Office In-house training and corporate programs available across the United States and worldwide Our 2-day information architecture course teaches how to organize information and content based on customer behaviour. You ll work through all the stages of a comprehensive user-centered design process to become familiar with every step, leading to robust site and page structures. This course is for you if you are... A web owner, content editor, digital project manager, visual designer, frontend web developer or a manager of marketing and digital platforms Looking for an entry level course into the practical implementation of user experience and structuring your website or digital platform Wanting to refresh your knowledge or intrigued by information architecture Course topics What is information architecture? The user-centered design process User research techniques including interviews, focus groups, surveys, ethnography, diary studies, content inventories, card sorting and tree testing Analyzing & communicating research with personas Using research to create content and information architecture including site maps and navigation Validation and evaluation methods What s included Interactive tuition, course manual, lunch, refreshments, small classes taught by experts, support after course Pricing and booking information Public course $1625 Book as part of UX program $4250 In-house and corporate programs prices are bespoke so get in touch on (212) or training@webcredible.com. Latest dates and info: v

6 user experience program > interaction design & prototyping Can t find the perfect course? We can customize courses, mix and match content, and adapt delivery styles to support the learning outcomes you re looking for. Get in touch! training@webcredible.com (212) Format Options 1-day public course In-house training Corporate programs Venue & Dates May 22nd 2014 July 17th 2014 September 18th 2014 November 13th 2014 Your Office In-house training and corporate programs available across the United States and worldwide INTERACTION DESIGN & PROTOTYPING Learn how to plan, create and test interactions to deliver highly usable digital platforms for your customers A core part of designing for digital, interaction design takes the structure of your content and navigation paths and starts to make this suitable for human interaction. You ll learn how to sketch, prototype and communicate suitable interface solutions based on user research. This course is for you if you are... A user researcher, information architect, visual designer, web & content editor, product manager, front-end developer or marketing manager Knowledgeable about user-centered design and information architecture but want to learn more about designing interactions and prototyping your own products Looking for an entry-level course to give you some practical skills to create wireframes and prototypes for websites and mobile applications Looking for a structured process to translate user research findings into design solutions Seeking to gain more confidence with sketching or UX design This course assumes that participants have a basic working knowledge of user-centered design processes and are familiar with a few research tools or methods. Course topics Interaction design process Translating user requirements into design strategy High level interaction design concepts Interaction principles and guidelines for desktop and mobile Page templates and interaction design patterns Cognitive principles of interaction design & iterative design processes Choosing the appropriate prototyping method and tools (e.g. sketching; using wireframing tools like Balsamiq and Axure) Low fidelity and high fidelity prototypes Conducting a critique and validating your designs What s included Interactive tuition, course manual, lunch, refreshments, small classes taught by experts, support after course Pricing and booking information Public course $875 Book as part of UX program $4250 In-house and corporate programs prices are bespoke so get in touch on (212) or training@webcredible.com. vi Get in touch on: (212) or training@webcredible.com

7 user experience program > mobile ux & responsive design MOBILE UX & RESPONSIVE DESIGN Learn how to plan, create and execute the best possible mobile and tablet presence for your organization. Meet Donna Lichaw Donna is a user experience consultant, advisor, speaker, and educator. She specializes in all things user experience and user centred design with a particular focus on mobile, tablet, responsive web, and mobilefirst product strategy in other words, getting the best results by helping teams think big by starting small. Donna has worked with a variety of businesses around the world, from start-ups to nonprofits to established Fortune 500 companies, such as Seamless, Citi, Bloomberg, Apartment Therapy, WNYC, Atlantic Records, The New School, and Nerve.com. Format Options 1-day public course In-house training Corporate programs Venue & Dates May 23rd 2014 July 18th 2014 September 19th 2014 November 14th 2014 Your Office In-house training and corporate programs available across the United States and worldwide Mobile and tablet are key assets for all organizations engaging with their customers. You ll go away from this 1-day course with a solid introduction to creating a mobile strategy for your organization, as well as key design decisions around content, features and functionality all based on customer behaviors. This course is for you if you are Working as a UX practitioner, online marketing professional or product manager Looking to update your skills in the mobile and tablet arena Wanting to learn best practice and user behaviour in the smaller-screen environment Looking to develop your skills in the strategy and theory behind building a mobile app Course topics Mobile strategy and planning a mobile project Context of use Service lifecycles Mobile web vs. apps & what devices to target User research for mobile Design principles, techniques and tools for smaller screens Touchscreen best practice Evaluating design & testing What s included Interactive tuition, course manual, lunch, refreshments, small classes taught by experts, support after course Pricing and booking information Public course $875 Book as part of UX program $4250 In-house and corporate programs prices are bespoke so get in touch on (212) or training@webcredible.com. Latest dates and info: vii

8 Get in touch If you have any questions, or would like to find out more about our public courses, in-house training, corporate programs or consulting services please get in touch. (212) Keep up to date with linkedin.com/company/webcredible facebook.com/webcredible Webcredible 557 Broadway Space 216 NY 10012