Entel Chile. 14th Annual Latin American CEO Conference, January 2010 Hosted by Santander. Information available at
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1 Entel Chile 14th Annual Latin American CEO Conference, January 2010 Hosted by Santander Information available at 0
2 Table of contents Industry Size and Competitive Environment Company Overview Business Segments Financial Overview 1
3 Chilean telecom market: Mobile telephony leading sector Chilean Telecom Market (Year 2008) Chilean Penetration and Average Prices w/o VAT (Sept 2009) Others 3% Mobile¹ 95% Subscription: 0.11 US$/ min Prepaid: 0.13 US$/ min IT 10% Local 11% Local¹ 21% 0.02 US$/ min Pay TV 8% Mobile 52% Internet² 35% Broadband: US$/ month Datacomm 6% Internet 7% Long Distance 3% Pay TV² 34% Basic: 35 US$/ month Telecom Market Size (Revenues) = US$ 6.8 bn (*) Mobile industry grew 9% vs 2007 Source: Entel estimates Long Distance N.A. 1 % over population 2 % over homes DLD: 0.09S$/ min ILD: 0.25 US$/ min 2 (*): ChGaap Constant CHP as of December 2008 divided by $550,36.
4 Company Overview 3
5 Entel is the largest telecommunication company in Chile Entel Overview Leading competitive position in main markets in which participates. Provides wide range of integrated telecom services. Quality and reliable service. Innovative, reliable and customer oriented. Leader telecom brand name Revenues by Business Line Long distance 4% Local telephony 4% Datacomm services (includes IT) 9% Services to other Telecom companies 4% International subs 2% Call Center 1% Entel s Market Share (September 2009) 39% 32% - 38% 40% Mobile services 76% Mobile DLD - ILD Data Services Total Revenue 2008 = US$1,939 MM (*) Source: Entel * Residential Segment (*): CHGAAP Constant CHP as of December 2008 divided by $550,36. 4
6 Entel is the top brand in the Chilean telecom industry Overall Image Survey Chilean Telecom Sector (October 2009) Entel Telefónica CTC Telmex/Chilesat Telefónica del Sur VTR Movistar Smartcom PCS Claro Best products Customer Services more confiability Leader Market Best Prices Coverage, Brand index It has signal everywhere Better service quality Most Advance Tech Best cell phone company Best internet supplier Best carrier Favorite Brand Would you recomend Best future Most Innovative Company Source: Kronos Chile October
7 Entel s services are supported by its top quality network Mobile Network (60 Mhz in Band 1900 Mhz) Domestic Fiber Optic Network Digital Microwave Network 1 BSC IQUIQUE 1 BSC ANTOF. 1 BSC COPIAPO 1 BSC SERENA 1 BSC QUILLOTA 2 BSC VALP. 11 BSC STGO. 1 BSC SAN ANTO. 2 BSC RANCAGUA 1 BSC CURICO 1 BSC TALCA 2 BSC CONC. 1 BSC CHILLAN 1 BSC TEMUCO 1 BSC VALDIVIA 2 BSC P. MONTT 1 BSC COYHAIQUE 1 MSC-S ANTOF. 1 MSC LA SERENA 1 MSC-S; 1 MSC VALP. 2 MSC; 1GMSC STGO. 4 MSC-S STGO. 1 MSC; 1 MSC-S RANC. 1 MSC; 1 MSC-S CONC. 1 MSC TEMUCO. 1 MSC-S P. MONTT CONC. IQUIQUE ANTOFAGASTA LA SERENA VALPARAISO SANTIAGO RANCAGUA CONCEPCION TEMUCO PUERTO MONTT 1 BSC P. AREN. 1 MSC; 1 MSC-S PUNTA ARENAS P. AREN. 1 MGW IQUIQUE 1 MGW IQUIQUE 1 RNC IQUIQUE 1 MGW ANTOF. 1 RNC ANTOF. 1 MGW COPIAPÓ 1 MGW 1 MGW LA SERENA 1 RNC LA SERENA 1 MGW VALPO 1 MGW QUILLOTA 1 MGW 1 MGW VALP. 2 RNC VALP. 6 MGW STGO 5 RNC STGO 1 MGW SAN ANTONIO 1 MGW RANCAG. 1 RNC RANCAG. 1 MGW CURICO 1 MGW TALCA 1 MGW CONCEP. 1 RNC 1 RNC CONCEP. 1 MGW CHILLAN 1 RNC CHILLÁN 1 MGW TEMUCO 1 RNC TEMUCO 1 MGW P. MONTT 1 RNC P. MONTT 1 MGW VALDIVIA 1 MGW COYAIQUE 1 MGW P. ARENAS 1 RNC P. ARENAS Panamerican Cable Arica Iquique Antofagasta La Serena Valparaíso Concepción Valdivia FO Cable to Peru Chillán FO Cable to Bolivia Copiapo FO Cable to Argentina and Atlantic ocean Los Andes FO Cable to Santiago B.Aires and P.Arenas (Chile) ARICA R/E IQUIQUE ANTOFAGASTA LA CRUZ R/E R/E EL VIENTO COPIAPO R/E LA SERENA VALPARAISO EL ROBLE R/E SANTIAGO R/E TALCA R/E CHILLAN CONCEPCION TEMUCO R/E VALDIVIA PUERTO MONTT CASTRO R/E R/E PTO. AYSEN R/E R/E COYHAIQUE Capacity 2 X 140 MBPS 4 X 140 MBPS 3 X 140 MBPS 3 X 140 MBPS 4 X 140 MBPS 2 X 140 MBPS 3 X 140 MBPS 2 X 140 MBPS 3 X155MBPS 3 X STM-1 MBPS 3 X STM-1 MBPS BTS ( ) BSC ( 32 ) MSC ( 9 ) MSC-S (10) MGW (23 ) MSC : Mobile Switching Center MSC-S : Mobile Switching Server Center BTS : Base Transceiver Stations BSC : Base Station Controller MGW : Media Gateway RNC: Radio Network Controller RNC (16 ) PSTN: Public Switch Telephony Network PSTN Puerto Montt FO Puerto Montt destino Coyhaique FO: Pta Arenas- Argentina-Stgo PTA. ARENAS 6
8 ...including Local Telephony & Fixed Wireless Networks Local Telephony Network (NGN-IP) Fixed Wireless Coverage (WiMax) ARICA IQUIQUE ANTOFAGASTA COPIAPO LA SERENA COQUIMBO QUILLOTA VALPARAISO CHILLAN TALCAHUANO CONCEPCIÓN TEMUCO VALDIVIA OSORNO PUERTO MONTT SAN ANTONIO SANTIAGO RANCAGUA SAN FERNANDO CURICO TALCA LINARES LOS ÁNGELES COIHAIQUE VALLENAR OVALLE SAN FELIPE LOS ANDES CALAMA Arica Iquique Antofagasta Copiapó La Serena Coquimbo Viña del Mar Valparaíso Santa Cruz Curicó Concepción Talcahuano Llanquihue Castro Chuquicamata (San Jorge) Calama San Pedro Michilla Lince Paipote Pichincha Pan de Azucar Los Andes - San Felipe - Nogales Quillota Casablanca Santiago Rancagua Pichidegua Talca Chillán Los Ángeles Temuco Osorno Puerto Montt PTO. NATALES PTA. ARENAS NGN Presence Switches NGN Entel s network provides services to the main cities of Chile (digital and NGN switches). San Gregorio WiMax Presence WiMax Presence (Cluster) Nationwide capacity for 350,000 equivalent lines. 2 national coverage licenses. 100 MHz total spectrum frequency in 3.5 GHz band 7
9 Entel provides transportation capacity via global consortiums Fiber Optic and Satellites Los Angeles Nueva York OJUS Miami NAP Miami PORTADORA HAITI PORTADORA CUBA LANautilus Miami - NY 1024 KBPS 2 MBPS 2x 2x STM-1 1x 1x STM-4 16xSTM-1 1xSTM-1 1 Giga Ethe ENTEL Bolivia (1 (1 STM-1) Panamericano, Columbus II II UNISUR, Americas I&II, I&II, Maya Maya Tx Tx Equipment IP IP Router 1x 1x STM-64 1x 1x STM-16 1x 1x STM x 1x STM x STM MB 1 Giga Ethe 1 Giga Ethe POP Santiago Lima Río de de Janeiro 8
10 Moving forward in Social Responsibility Social Responsibility is an essential part of Entel s corporate management... Voluntarily manifesting the ability to listen, understand and meet the expectations and interests of the Company s stakeholders In order to ensure long term sustainability, contributing to the development and welfare of society. Some of Entel s social projects include: Connecting Dreams of Norte Grande Rapa Nui Global, a local education modernization program Connectivity for rural schools in Isla Huar Connectivity for the Diferencial Paul Harris School 9
11 Corporate structure Main Operating Companies (Year 2008) US$ 442 mm US$ 135 mm ENTEL Chile S.A. *** Long Distance / Data Services Internet Entel Consolidated: Total Revenues 2008: US$ 1,939 mm* Total EBITDA 2008: US$ 769 mm US$ 1,499 mm US$ 617 mm 100% ENTEL Telefonía Personal Mobile PCS (60 MHz) Mobile US$ 102mm US$ 10mm mm 100% ENTELPhone Local Telephony / WiLL 100% US$ 46 mm US$ 3 mm Americatel Peru LD / Internet/ Datacom/Local International Wireline US$ 33 mm US$ 4 mm Call Center Chile / Peru 100% 100% Entelfonica Commercial Support US$ 4mm US$ 1mm Cientec ** IT Support Services Chile Wireline *Net of inter-company revenues. **Company acquired in December 2008 (only one month considered) ***Entel Chile S.A includes other subsidiaries 10 Values in CHGAAP: Constant CHP as of December 2008 divided by $550,36.
12 Entel shares are traded in the Chilean stock market Highlights Entel s Ownership Strong and experienced Listed on Santiago stock exchange. Market cap 1 : US$ 3.4 billion. Daily average trading volume 2 : US$ 4.1 million. Represents 3.0% of the top 40 most traded stocks (IPSA Index ) 2. Foreing Funds / Direct Investment 5,4% Pension Funds 22,4% Retail 17,4% Altel Investments Ltda. 54,8% 3 As of December 30, : Exchange rate Ch$/1 US$.- Stock price as of January 4, : Average from December 2007 to December : Altel is a wholly-owned subsidiary of Almendral (Holding Company) and its main controllers are Matte, Fernandez/Hurtado, Izquierdo cc and Gianoli Economic Groups. 11
13 Business Segments 12
14 Mobile Netbooks 13
15 Mobile industry worlwide trends Mobile industry revenue mix VOICE VAS (Without Mobile Broadband) Mobile Broadband 90,0% 85,0% 80,0% 75,0% 70,0% 65,0% 85,9% 84,1% 77,1% 74,3% 71,1% 67,7% ,0% 24,0% 22,0% 20,0% 18,0% 16,0% 14,0% 12,0% 10,0% 23,7% 23,0% 22,1% 20,9% 13,5% 14,5% ,0% 9,0% 8,0% 7,0% 6,0% 5,0% 4,0% 3,0% 2,0% 1,0% 0,0% 8,6% 5,9% 3,6% 1,4% 2,0% 0,5% Source: Informa Telecoms and Media Voice business is decreasing share over total revenues. Innovative VAS and mobile broadband increasing share. 14
16 Trend of worldwide mobile broadband penetration v/s per Capita GDP ppp ( ) Mobile Penetración broadband penetration BAM (%) (%) 30% 25% Austria 20% Germany Italy 15% Netherlands 10% Poland Check Rep. 5% UK Spain France 0% PIB GDP per per Cápita Capita (USD) US$ Country France 2% 4% 7% 10% Poland 4% 6% 9% 11% Check Rep. 2% 5% 8% 10% Spain 4% 7% 10% 12% UK 4% 8% 12% 15% Netherlands 5% 8% 12% 15% Italy 7% 11% 14% 17% Germany 7% 11% 15% 18% Austria 12% 17% 21% 24% 15 Sources: Mobile Broadband trends Analysis Mason; GDP trends IMF.
17 Entel is a leader in the mobile industry Mobile Overview 60 MHz in the 1,900 MHz band with GSM technology. Upgraded to 3.5G nationwide. Strong market share at 39%, growing in postpaid. 95% penetration in Chile. Entel s Mobile Subscribers* (in Thousands) 4, , % % 5,638 6, ,822 5, , Market growth driven by mobile broadband and innovative VAS (Internet mobile and ) affected by a 45% reduction in access charges. Strategic Focus Be the most highly regarded Chilean mobile company, with best-inclass services and network M08 9M09 Prepaid Postpaid Cagr *Including Mobile Broadband Growth 08/09 Market Share as of September 2009** Create value enhancing ARPU. Improve global service (customer care / satisfaction and deployment of innovative services). Expand penetration of mobile broadband services (flat rates, prepaid plans, 3.5G network expansion). Continue growing in innovative VAS (mobile Internet and download). Keep selective migration to postpaid and reposition prepaid segment strategy. Expand distributions channels. Ensure best performance of the network for 2G (voice) and 3G services: expand capacity and coverage nationwide. Claro 19% Movistar 42% Nextel 0% Entel PCS 39% 16 Source: Entel ** Market Share measure over active customers
18 Value added services and 3.5G growing at high rates Value Added Services Revenues * (US$ Millions) CH GAAP CHGAAP: Constant CHP as of December 2008 divided by $550, % % M08 9M09 * Including Mobile Broadband (as of September th. customers) Cagr Growth 08/09 VAS / Outgoing Revenues(%) 11,6% 13,0% 15,4% 18,5% 7,7% 9,7% 1998 to M 2009 SMS GPRS XAT (SMS) WAP SMS Premium MMS EDGE EDGE Nationwide Video Streaming PTT Blackberry 3.5 G in Santiago and V region 3.5 G coverage nationwide 17
19 Profitable client base Mobile Revenues (US$mm) Mobile EBITDA and EBITDA Margin (US$mm, %) CH GAAP 14% CH GAAP 16% IFRS % IFRS % % 43% 42% 41% 43% 41% M08 9M M08 9M09 Blended ARPU 1 (US$) MOU 2 (Minutes/month) CH GAAP IFRS -1% 8% -6% 10% 19,9 19,6 19,8 19,4 18,2 17, M08 9M09 1 Average Revenue per User. 2 Minutes of Usage Cagr Growth 08/ M08 9M09 CHGAAP: Constant CHP as of December 2008 divided by $550,36. 18
20 Mobile Access Charges Setting for Access Charge Average price Ch$/min , ,67 60,52 57, ,09 59, Previous Decree New Decree Tariff decree process for Mobile access charges effective late January 2009 resulted in a decrease of 45% in average (to 63,67 Ch$/min 0,12 US$/min). Growth in the postpaid base and reduction in handsets subsidies have mitigated the impacts of the access charge reduction. 19
21 The wireline business - Chile 20
22 Chile wireline offers integrated solutions focused on the enterprise segment Revenue distribution per segment Year 2008 Corporate and SME * Residential * Services to Other Telecom Companies * Local Telephony 30% Long Distance and value added services 12% Internet 9% Internet 11% Local Telephony 6% Traffic Business 31% IT Services 17% Data services 32% Long Distance and value added services 83% Network Rentals 69% US$ 273 million US$ 53 million US$ 175 million CHGAAP: Constant CHP as of December 2008 divided by $550,36. * Includes intercompany Revenues 21
23 Corporate and SME segments: leading position, expanding into IT services Overview Leading position and expertise, leveraging Entel s extensive network (40% market share in traditional data services). Growing participation in IT. Market trends: integrated offerings including IT/telco; convergence of fixed and mobile; bundle solutions over IP networks (NGN MPLS). Lines in Service Enterprise Market (Local Telephony) 90,4 28% 127,7 28,2 172,4 59,8 63,4 63,3 68,7 90,4 99,5 112,6 127,4 125,4 136, M08 9M09 Local Telephony Lines 190,8 NGN Lines 188,7 8% 204,8 Cagr Growth 08/09 Corporate Strategic Focus Be the best and largest provider of integrated telecom services (data, local telephony and network administration). Consolidate competitive position in the target IT market (including Cientec consolidation), aligned with international quality standards. Provide innovative solutions based on the convergence of fixed-mobile services and growth in next generation technology demand. SME Strategic Focus Increase market share. Expand low cost NGN-IP bundling solutions. Develop a competitive access network (copper pair, WiMax). Lead in innovative services: IT offer and convergence to fixed - mobile solutions. Network providers Data Centers SW Providers Professional Consultancy Access and Transportation Network Operation Datacenter infrastructure Datacenter Management Application Support and Operation Management and Maintenance of Application Process and System Integrations Business Plans High Focus Medium Focus Low Focus 22
24 Services to other telecom companies: Optimization of network usage Overview Leading provider of network infrastructure to the operators. Revenues 2008 Traffic Business Total revenues of US$ 175 million in Service provided to Entel PCS represents more than 50% of Network Rentals. US$ 55mm US$ 120mm Traffic desk manages high volumes related to Wholesale, Incoming Traffic and Value Added. Network Rentals Note: Includes intercompany Revenues Strategic Focus Provide quality service of rental network capacity to related companies and other operators. Leverage current network capacity. Traffic routing optimization to assure low tariffs for LD traffic. Focus on low risk profile customers. 23 CHGAAP: Constant CHP as of December 2008 divided by $550,36.
25 Structural changes are showing results in Chile wireline (US$ millions) CH GAAP 2% IFRS % 27% 26% 27% 29% 29% M08 9M09 33% 50% 45% 40% 35% 30% 25% 20% EBITDA EBITDA Margin After deep structural changes, EBITDA is growing again. This reflects the strategy of developing business through integrated solutions including voice, data and IT services focused on the enterprise segment. Cagr Growth 08/09 24 CHGAAP: Constant CHP as of December 2008 divided by $550,36.
26 Americatel Peru 25
27 Americatel Peru Overview Relevant presence in LD service through its dial around 1977 code and presubscribed/contract plans. Increasing presence in Datacom and local telephony services for business clients in Lima. Growing in NGN-IP services over WiMax focused on the enterprise segment, synergizing with the Chilean experience. Strategic Focus Change in revenue mix, increasing services over its own access network in Lima (WiMax, copper). Revenues (US$ millions) CH GAAP 4% IFRS -2% M08 9M09 Cagr Growth 08/09 Revenue Mix : Changing to services provided over own access network Data, Local Telephony & NGN 14% Wholesale 36% LD 50% Data, Local Telephony & NGN 31% LD 44% Wholesale 25%
28 Financial Overview 27
29 Strong profitability Consolidated Figures (US$ MM ) Revenues CH GAAP 5%* IFRS % EBITDA and EBITDA Margin CH GAAP 12% IFRS 1% Cagr Growth 08/09 33% 39% 40% 40% 41% 40% M08 9M09 * Excluding the impact of int. subs. sold in 2006, Cagr is 10% 5, M08 9M09 Operating Income CH GAAP 12% Net Income CH GAAP 22% IFRS IFRS -8% % M08 9M M08 9M09 28 CHGAAP: Constant CHP as of December 2008 divided by $550,36.
30 CAPEX plan driven by the mobile expansion CAPEX Strategy Focused on keeping technological / quality edge in the Mobile, managing growth and providing broadband solutions. Investments in mature services at minimum levels. 82% of CAPEX focused on Mobile. Bulk of investment is driven by demand. Other Mobile 55% 2008 CAPEX Breakdown Mobile Handsets 27% Data + Internet + Local Telephony + NGN 14% Network Infraestructure 2% Int. Subs. 1% LD + Others 1% Historical CAPEX * - Excluding postpaid handsets (US$ in Millions) Total = US$ 491 million CAPEX / Revenues % % % 19% *Average Exchange rate of each year. 29
31 Cash Flow in line with mobile expansion Cash Flow * (US$ Millions) CH GAAP 1% IFRS -15% M08 9M09 * Cash Flow is defined as: EBITDA - Capex - Net financial expenses Cagr Growth 08/09 30 CHGAAP: Constant CHP as of December 2008 divided by $550,36.
32 Liquidity and debt ratios reflects the company s healthy financial position CH GAAP IFRS M08 9M09 Current Ratio 1,84 1,42 1,44 1,40 1,39 1,19 EBITDA/Financial expenses 11,68 11,59 18,51 29,22 26,41 34,99 Total Borrowed Funds/EBITDA 1,70 1,43 0,99 1,01 0,96 1,02 Total liabilities /(Equity+ Minority interest) 1,28 1,25 0,94 1,00 1,01 1,00 Net financial debt (US$ Million) Net financial Expenses (US$ Million) Fully hedged to F/X exposure. 44% of debt is at fixed rate. Moody s rating: Baa1, S&P rating: BBB+ (both with stable outlooks) Dividend policy: Up to 80% of Net Income. 31 CHGAAP: Constant CHP as of December 2008 divided by $550,36.
33 with a comfortable debt payment schedule Maturities (US$ Millions) onwards Bank Leasing Comercial Paper Total gross debt = US$ 669 million as of September,
34 End of Presentation 33
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