BeCommerce Figures & Trends 2012 ECOMMERCE IN BELGIUM
|
|
- Alyson Strickland
- 8 years ago
- Views:
Transcription
1 BeCommerce Figures & Trends 2012 ECOMMERCE IN BELGIUM March 2012 Powered by
2 About BeCommerce Belgian Ditance Selling Organisation BeCommerce is the Belgian association for companies active in distance selling, both online (via all forms of e-commerce) and offline (via catalog, direct mail, phone, SMS, TV, etc.). Through awareness raising, information, promotion, certification of e-commerce sites through a quality label and its own code of conduct, BeCommerce encourages the further growth of the ecommerce sector and the strengthening of consumer confidence in distance selling. BeCommerce counts today 215 e-tailers and 31 business partners. More info:
3 Patricia Ceysens President of the Board of Directors In march 2012 BeCommerce ran a major member survey in association with ivox into the current situation of ecommerce in Belgium and distance seller expectations for Focusing on the expected growth of the industry, most sold products online, logistical services, payment methods and new this year, mobile commerce. I m glad to announce that the Belgian e-commerce market is catching up with their neighbours. But there is still much room for improvement and expansion. And this is exactly where BeCommerce and its partners will provide the necessary support and knowledge. Patricia Ceysens, President of the Board of Directors
4 BeCommerce Annual Figures & Trends 83% of online shops expect 2-digit growth in 2012 Mobile Commerce is the next big thing! Trust in E-commerce is growing Brussels, 27 March 2012 At the occasion of the E-shop Expo on 28 and 29 March at Tour & Taxis, Patricia Ceysens, chair of BeCommerce, presents the results of their annual study about E-commerce in Belgium. The research on the figures of 2011 and the growing expectations of the Belgian market for 2012 was carried out in March 2012 by the research agency ivox in more than 500 online shops. The market remains extremely positive about the future: 83% of the respondents expect a 2-digit growth of their turnover through online sales. Expectations are high for mobile commerce (M-commerce) too, as
5 demonstrated by the survey of the federation of Belgian distance sellers. Patricia Ceysens, chair of Be- Commerce is pleased: We noticed a growth of 23.8% in the total turnover of online transactions processed by Belgian e-commerce sellers in 2011 compared with And for 2012 we leave the 1.8 billion BtoC E-commerce of 2011, far behind us!. Big traditional retailers now fully opt for E-commerce. The share of online sales in the total turnover of the surveyed companies amounts to 58.1% (vs. 66.1% in 2010). That drop is due to the successful growth in online sales of a large number of traditional retailers such as e5mode, Brantano, Kiabi, Decathlon, Delhaize, Pierre Marcolini who reinforce their internet strategy with actions. Overall, this is very good news because the market of pure players, companies who only sell on the internet, is complemented by the established retailers which will lead to more E-commerce. Furthermore it seems that E-commerce in Belgium is mainly focused on selling to Belgian consumers and that share has considerably increased compared with 2010: 66.7% of the total online sales are realised in Belgium (vs. 45.3% last year). That trend is partially explained by the progress of the traditional food and non-food retailers who are strongly active at national level. Colruyt and Delhaize are strong players in the Belgian market, but are less active in the Netherlands for example. It is important that Belgian online shops (definitely the pure players too) look soon beyond the national borders, if they do not want to be pushed out by international trans-border online trade, says Patricia Ceysens.
6 Debit cards in the lift as online payment method Credit cards like Visa and MasterCard remain the absolute leaders as online payment method for the pure players. 95% of the surveyed online shops provide this payment method. But debit cards as payment method clearly are in the lift: more and more pure players now also allow customers to pay with Bancontact/Mister Cash (81% in 2011 vs 65% in 2010). Buying behaviour of the E-consumer Irrespective of the payment method, the majority (55%) of online consumers buys for an average sum of between 50 and 200 euro (vs. 5% in 2010). 11% of the purchases are even higher than 500 euro (vs. 5% in 2010). The consumer is more and more familiar with online buying and paying. In total, some 20 million online transactions are expected by BeCommerce members for 2012, with the last quarter being decisive a.o. because of the Christmas period. The top 5 product categories bought online are Electronics (38%), Home & Garden (36%), Clothing & Fashion (34%), Entertainment (34%) and Hard & Software (28%). The research also demonstrates that the importance of comparison sites decreases by 33% in 2011 compared to 53% in That is logical as the E-consumer now is familiar with E-shops and E-brands and therefore buys in full confidence from E-shop x or z. Logistics: the last mile Consumers are demanding: goods must be traceable online or be delivered at home within a defined time slot and the consumer wishes to be informed on time. Time slot delivery e.g. is still not provided
7 as an option by three-quarters of the respondents: there is still room for innovative logistic solutions! On the question how they deliver the ordered products to the consumer 34% of the respondents answered they work with a private transport company, completed or not with bpost services. Patricia Ceysens explains: We notice a strong growth of 15% compared with 2010 of the use of private transport companies for the delivery of online orders. The difference can be explained by new needs of the consumer and increased segmentation of the market. However, bpost has survived the segmenting of the market well, as confirmed by the following figures: 2 out of 3 respondents (64% vs. 49% in 2010) indicate they work with bpost as logistics partner. Kiala and TNT PostPakketService follow with respectively 26% and 21%. A good example of complementarity is a mix of the offer of Kiala e.g. (recently taken over by the American UPS), with a strong European network of collection points and bpost. New! M-Commerce: explosive growth expected in M-commerce, online selling via mobile applications currently only represents 2.6% of the total turnover generated by online sales. That could change soon, explains Patricia Ceysens. 15% of the respondents indicate that they use Mobile commerce to reach the consumer, while half of the surveyed companies want to use it in the future. The success of tablets is not without importance in this, which is why many BeCommerce members make their website tablet-friendly. There still is a great growth potential for distance selling through mobile applications. 71% of the respondents expect, just like me, additional turnover by applying M-Commerce!
8 Introduction About the study Aim of the study Study of the current situation in the online distance selling market in Belgium as well as expectations and trends Method o Online quantitative survey by ivox o Respondents from BeCommerce database (approximately 550 contacts) o Target group: Belgian organizations with distance selling activities o Fieldwork: 9-19 March 2012
9 Introduction About the study
10 Introduction About the study General remarks concerning the research o The figures in this report are based on an online questionnaire about figures 2011 & expectations 2012, conducted in March 2012 during 1 week with all the BeCommerce members o Research facilitated by ivox (Leuven) ( o Sectors NOT included in this research: - Tourism: travelling, airplane tickets, train tickets, - Financial sector: stocks, bonds, insurances, o The figures relate to sales B2C, not including sales B2B o The figures relate to the sales results of Belgian companies, they are not consumer figures (consumers buy on Belgian and foreign e-shops) o Yearly survey
11 Distance selling profiles Belgian company vs. Foreign company
12 Distance selling profiles Distance sales vs. Traditional sales
13 Distance selling profiles Pure player vs. Multichannel player
14 Distance selling profiles Share of distance selling in total turnover The share of the distance selling in total business turnover is higher in the last two years.
15 Distance selling profiles B2C vs. B2B
16 Distance selling profiles Share of B2C in total turnover A small decrease of the share of B2C in the total turnover of distance selling in comparison to 2010
17 Distance selling profiles Business export
18 Distance selling profiles Business export Share of distance selling turnover realized in Belgium increases
19 Payment methods Pure players
20 Payment methods All distance sellers
21 Payment methods Average amount per order
22 Payment methods Share of distance selling in business turnover
23 Payment methods Number of transactions in relation to orders
24 Payment methods Number of transactions in relation to parcels
25 Payment methods Online transactions
26 Payment methods Number of transactions
27 Payment methods Number of transactions
28 Payment methods Number of transactions
29 Payment methods Number of transactions
30 Delivery methods Delivery to the end user Increase in delivery by private transport services. Via postal services Courier (e.g. UPS, TNT, DHL, ) Through pick-up points (e.g. Kiala, ) Through a private transport service Other Non of those
31 Delivery methods Logistics service providers 2 out of 3 distance sellers has Bpost as a logistics service provider.
32 Delivery methods Time slot delivery Time slot delivery methods are still emerging.
33 Communication mix Pure players 2011 Direct mail (via post) Direct mail (via ) Internet banners Search engine optimization Search engine advertisement Radio TV Affiliate Marketing Price comparison sites Other (e.g. offline advertising)
34 Communication mix All distance sellers 2011 Direct mail (via post) Direct mail (via ) Internet banners Search engine optimization Search engine advertisement Radio TV Affiliate Marketing Price comparison sites Other (e.g. offline advertising)
35 Communication mix All distance sellers Direct mail (via post) 0% 0% 13% 12% 5% Direct mail (via ) 73% 86% 60% 82% 86% Internet banners 36% 29% 27% 53% 33% Search engine optimization 100% 71% 67% 88% 81% Search engine advertisement 82% 71% 67% 88% 81% Radio % 0% TV % 5% Affiliate Marketing % 52% Price comparison % 33% sites Other (e.g. offline advertising) 46% 29% 47% 41% 10%
36 Social media All distance sellers 2011 Facebook is the most important social media for 50% of the distance sellers.
37 Facebook commerce All distance sellers % of all distance sellers are already engaged in Facebook commerce.
38 Opinions of the Belgian distant sellers The Belgian distance selling market will continue to grow in the next 2 years
39 Opinions of the Belgian distant sellers The competition with foreign distance selling companies will increase in the next 2 years
40 Opinions of the Belgian distant sellers The internet will become the main ordering method in the next 2 years
41 Opinions of the Belgian distant sellers It is important for an e-commerce website to be certified by an independent institution
42 Opinions of the Belgian distant sellers The Belgian legislation prevents the growth of my distance selling activities
43 Top products 2011
44 Top products Year Over Year TOP 5 is: (1) Electronics (2) Home & garden (3) Clothing (4) Entertainment (5) Hard & software
45 Mobile commerce 2011 Engaged in mobile commerce? 15% does M-commerce, 50% is planning to. Period to start with mobile commerce
46 Mobile commerce Reasons not to start with mobile commerce Non-users mainly have other priorities
47 Mobile commerce Mobile application vs. Mobile website Mobile applications 71% 29% Mobile web 14% 86% No Yes
48 Mobile commerce Supported Operating Systems for mobile application When distance sellers are engaged in mobile commerce via a mobile application, ios from Apple is always supported. ios (Apple) 100% Android Bada Blackberry OS Windows Symbian Other 0% 0% 0% 0% 50% 50%
49 Mobile commerce The share of mobile commerce in the total turnover of distance selling 2011 Mobile commerce is already 2,6% of the total turnover of distance sellers. The average amount (incl. VAT) per mobile selling order in 2011 The share (%) of orders placed by mobile commerce in the total number of orders placed by distance selling 2011.
50 Mobile commerce Top products
51 Mobile commerce Reason to start with mobile commerce Mobile commerce is expected to generate additional e-business.
52 Mobile commerce IT development & Results Internal vs External IT development Results of mobile commerce are satisfying
53 Employment Number of people per company active in distance selling 43% % 35% 25% 27% 22% 22% 21% 16% 13% 10% 0% 12% 15% 10% 11%11% 7% 19% 5% 6% 5% 9% 16% 7% 6% 1 2 TO 5 6 TO TO TO TO TO TO 500 >500 0% 4% 3% 9% 15% 14% 3% 7% 5% 0% 5% 2% 3% 2% 3% 5% 4% 5% 0%
54 Employment Needed profiles 53,5% of the distance sellers has plans to hire new employees this year, mainly online marketeers.
55 Contact Follow us Wetenschapspark 1 - lab 1 Campuslaan Diepenbeek België twitter.com/becommerce info@becommerce.be BeCommerce Quality Label RELIABLE ONLINE SHOPPING
Introduction. Without commerce, e is just a letter
E-commerce Belgium Introduction Without commerce, e is just a letter For the third year in a row, we have conducted the most comprehensive online survey of its kind. And year after year, we have seen how
More informationMARIANNE BRUCY, INTERNATIONAL & BUSINESS DEVELOPMENT DIRECTOR AT SHOWROOMPRIVE: WE CREATE CAMPAIGNS THAT RESPOND TO BRANDS' NEEDS
emarket Services makes it easier to use emarkets for international business MARIANNE BRUCY, INTERNATIONAL & BUSINESS DEVELOPMENT DIRECTOR AT SHOWROOMPRIVE: WE CREATE CAMPAIGNS THAT RESPOND TO BRANDS' NEEDS
More informationOpportunities in Cross-Border ecommerce
Thomas Baldry Senior Vice President Global Mail Germany Opportunities in Cross-Border ecommerce 14th Königswinter Seminar on Postal Economics Königswinter, 26 th November 2013 esubstitution A bright Future?
More informationMain Trends in B2C E-commerce in the Slovak Republic
Ľ. Lesáková Main Trends in B2C E-commerce in the Slovak Republic Main Trends in B2C E-commerce in the Slovak Republic Ľubica Lesáková Matej Bel University, Faculty of Economics, Slovak Republic lubica.lesakova@umb.sk
More informationE-commerce. A promising future. Anacom conference
E-commerce A promising future Anacom conference Joost Vantomme Lisbon, 6 October 2011 Agenda 1. The context 2. What does the consumer say? 3. What does the regulatory community undertake? 4. The bpost
More informationIntroduction to Online Trading
Introduction to Online Trading Housekeeping Toilets are located (insert text specific to venue) If the Fire Alarm sounds (insert text specific to venue) Smoking is not allowed in any part of the building.
More informationWhite Paper. Shipping and return as marketing tools for B2C e-commerce
White Paper Shipping and return as marketing tools for B2C e-commerce Shipping and return as marketing tools for B2C e-commerce 2 The inexorable rise of e-commerce Contents The inexorable rise of e-commerce
More informationI V A N N I K K H O O
I N T RODUCTION I V A N N I K K H O O 2 I N T RODUCTION I V A N N I K K H O O 3 W h a t i s E - C o m m e r c e? ˈēˌkämərs/ Noun: ecommerce commercial transactions conducted electronically on the Internet.
More informationSocial and Legal Issues in Informatics. E-Commerce
Social and Legal Issues in Informatics MSc Management IS and Services Science E-Commerce Giovanna Di Marzo Serugendo Giovanna.Dimarzo@unige.ch, room B 235, 022 379 00 72 1 Overview E-Commerce Web Auctions
More informationRealising Europe s potential: e-commerce and the postal operators
Realising Europe s potential: e-commerce and the postal operators Realising Europe s potential: e-commerce and the postal operators / 1 Table of contents Executive Summary 2 Embracing e-commerce 4 A choice
More informationEntrepreneurship and Innovation Strategy - Mini-Project Spotify s Ecosystem
Entrepreneurship and Innovation Strategy - Mini-Project Spotify s Ecosystem Diego Diaz, Luis Gonzalez, Henrique Thielen Description Origin Spotify is a Swedish music streaming platform that offers digitally
More informationPosition Paper Cross Border e-logistics
Position Paper Cross Border e-logistics A Need for Integrated European E-Logistics Solutions www.ecommerce-europe.eu POSITION PAPER 3 Table of contents Summary Summary & Recommendations 3 Introduction
More informationMaster Move in Mastering the Online Multi-Channel. Mark Craig Business Development Manager
Master Move in Mastering the Online Multi-Channel Mark Craig Business Development Manager Agenda What is multichannel? Opportunities & challenges of multichannel The need to be platform agnostic One high
More informationAlexander Nikov. 10. Online Retail and Services. Blue Nile Sparkles For Your Cleopatra Class Discussion. Outline. 1. The Online Retail Sector
INFO 3435 ecommerce Teaching Objectives 10. Online Retail and Services Describe the environment in which the online retail sector operates today. Explain how to analyze the economic viability of an online
More informationWhite paper. Cross-border e-commerce: Rethinking distribution networks. www.landmarkglobal.com
White paper Cross-border e-commerce: Rethinking distribution networks White Paper. Cross-border e-commerce: Rethinking distribution networks 2 Table of content Cross-border e-commerce is on the up 3 Evolution
More informationDigital Commerce in Retail: Supporting a Common Mobile Customer Journey RETAILER SURVEY - CONDUCTED NOVEMBER 2014
Digital Commerce in Retail: Supporting a Common Mobile Customer Journey RETAILER SURVEY - CONDUCTED NOVEMBER 2014 Digital Commerce in Retail: Supporting a Common Mobile Customer Journey CONTENTS 1. Background
More informationemarket Services make it easier to use emarketplaces for international business
emarket Services make it easier to use emarketplaces for international business ERNESTO GRAEFENHAIN DE CODES, CO-FOUNDER AND BUSINESS DEVELOPMENT DIRECTOR OF SHIPIUS: WE OFFER AN INTEGRATED SHIPPING SERVICE
More informationGLOBAL MOBILE PAYMENT METHODS: FIRST HALF 2015
PUBLICATION DATE: AUGUST 2015 PAGE 2 GENERAL INFORMATION I PAGE 3 KEY FINDINGS I PAGE 4-8 TABLE OF CONTENTS I PAGE 9 REPORT-SPECIFIC SAMPLE CHARTS I PAGE 10 METHODOLOGY I PAGE 11 RELATED REPORTS I PAGE
More informationIPC Cross-Border E-Commerce Report THE NATURAL PARTNER FOR THE POSTAL INDUSTRY
IPC Cross-Border E-Commerce Report THE NATURAL PARTNER FOR THE POSTAL INDUSTRY Table of Contents Foreword................................... 1 Introduction................................ 3 Executive Summary...........................
More informationECM 210 Chapter 6 - E-commerce Marketing Concepts: Social, Mobile, Local
Consumers Online: The Internet Audience and Consumer Behavior Around 75% (89 million) of U.S. households have Internet access in 2012 Intensity and scope of use both increasing Some demographic groups
More informationE-commerce in Europe 2015
E-commerce in Europe 2015 Contents Foreword: E-commerce market increasingly international... 3 Overview: The European e-commerce market...4 Outlook: Cross-border trade will increase...6 Product categories:
More informationE-commerce in the Nordic region Q3 2014 THEME: E-COMMERCE AT CHRISTMAS
E-commerce in the Nordic region Q3 2014 THEME: E-COMMERCE AT CHRISTMAS Nordic e-commerce valued at SEK 34.5 bn FOREWORD Nordic consumers estimate that during Q3 they have made online purchases to a total
More informationContent 1. A massive commercial opportunity 6
DIBS E-Commerce Survey 2 11 A comprehensive study of European e-commerce a growth opportunity for merchants 1 2 Preface DIBS Payment Services, the largest provider of Internet payment solutions in Northern
More information22/06/2011. 1996 2000 Internet 5 22 people. 2002 2008 Mobile PDA FMCG 3 35 people. 10 months 6 people Smart App s for consumers
1996 2000 Internet 5 22 people 2002 2008 Mobile PDA FMCG 3 35 people 10 months 6 people Smart App s for consumers 1 Smartphone market in Belgium Smartphone usage Where do people use mobile internet? 5,0
More information17-18 june 2013 E-commerce Challenges and opportunities in Egypt
17-18 june 2013 E-commerce Challenges and opportunities in Egypt Dr. Nagwa El Shennawy Information Center Director Ministry of Communication & Information technology E-commerce has become a central element
More informationTranslation Services 4 Printing Services 5 Address Services 6 Legal Advice Services 7 Logistics Services. Distribution Services
Introduction 2 Partners 3 Translation Services 4 Printing Services 5 Address Services 6 Legal Advice Services 7 Logistics Services Catalogue and Direct Mail 8 Products 9 Distribution Services Catalogue
More informationPayment method ecommerce B2C - overview 2007 AWT 20/11/2007
Payment method ecommerce B2C - overview 2007 AWT 20/11/2007 1 What is Ogone? A seamless technical gateway between shoppers, merchants and providers of payment methods in the card-not-present environment
More informationOnline business models
Online business models 1 B2C INTERNET MARKETING: CATEGORIES OF PLAYERS 2 E-commerce: players Dot.com Pure Player Old Economy Click & Bricks Click & Mortar 3 E-commerce: players Dot.com Pure Player Old
More informationE Commerce INTRODUCTION LEARNING OUTCOMES
Topic 9 E Commerce LEARNING OUTCOMES By the end of this topic, you should be able to: 1. Describe the benefits and limitations of e-commerce; 2. Explain major EC mechanisms; 3. Differentiate between B2C
More informationMobile Devices. & Behaviour. How devices and operating systems influence the mcommerce journey. tradedoubler.com
Mobile Devices & Behaviour How devices and operating systems influence the mcommerce journey Know your phone: the key to effective mobile commerce Mobile consumers are not created equal. If advertisers
More informationAUSTRALIAN GOVERNMENT PRODUCTIVITY COMMISSION. Economic Structure and Performance of the Australian Retail Industry
AUSTRALIAN GOVERNMENT PRODUCTIVITY COMMISSION Economic Structure and Performance of the Australian Retail Industry Bicycle Industries Australia Ltd Suite 324, 1 Queens Road Melbourne VIC 3004 Bicycle Industries
More informationPostal Services - enabling SME in E-commerce market. Paul DONOHOE Programme Manager, Electronic postal services & E-Commerce
Postal Services - enabling SME in E-commerce market Paul DONOHOE Programme Manager, Electronic postal services & E-Commerce UPU 2013 All rights reserved Agenda 1. Domestic SME support 2. International
More informationENTERPRISE BUSINESS MANAGEMENT SOLUTIONS
ENTERPRISE BUSINESS MANAGEMENT SOLUTIONS INTRODUCTION OF FASTMAG COMPANY Fastmag is a software publisher fouded in 1989, specialized in retail management, e-commerce sites creation, B2B business accounting
More informationRoyal Mail Share Offer
Frequently Asked Questions This set of Frequently Asked Questions is intended to answer general queries that members of the public might have about the Royal Mail Share Offer. They cover queries which
More informationMETHODOLOGY THANKS TO CONNECTED DEVICES LIKE TABLETS AND SMARTPHONES, THE WAY PEOPLE SHOP IS CHANGING DRAMATICALLY.
METHODOLOGY THANKS TO CONNECTED DEVICES LIKE TABLETS AND SMARTPHONES, THE WAY PEOPLE SHOP IS CHANGING DRAMATICALLY. We aim to better prepare brands for the future of retail. So for the second consecutive
More informationCheck list for a successful international ecommerce strategy
PFSweb s End2End ecommerce Solutions Check list for a successful international ecommerce strategy 2012 PFSweb Europe www.pfswebeurope.com ecommerce Iceberg Concept Emotions Telling Stories User experience
More informationUK Parcels Distribution Survey Programme 2014 UK Domestic B2B Parcels UK Domestic B2C Parcels UK Domestic Parcels Delivery Report
UK Parcels Distribution Survey Programme 2014 UK Domestic B2B Parcels UK Domestic B2C Parcels UK Domestic Parcels Delivery Report Parcels Benchmarking Research Proposal A Multi-Client Research Programme
More informationPHILIPPINES B2C E-COMMERCE MARKET 2015
PUBLICATION DATE: AUGUST 2015 PAGE 2 GENERAL INFORMATION I PAGE 3 KEY FINDINGS I PAGE 4-5 TABLE OF CONTENTS I PAGE 6 REPORT-SPECIFIC SAMPLE CHARTS I PAGE 7 METHODOLOGY I PAGE 8 RELATED REPORTS I PAGE 9
More informationUNIT I OVERVIEW OF E- COMMERCE
1 UNIT I OVERVIEW OF E- COMMERCE Definition of E-Commerce: The use of electronic transmission medium ( telecommunications ) to engage in the exchange including buying and selling of products and services
More informationzanox Mobile Performance Barometer 2013: Europe is still playing it big in m-commerce no levelling effect in sight yet
zanox Mobile Performance Barometer 2013: Europe is still playing it big in m-commerce no levelling effect in sight yet Outstanding growth rates: 64% in mobile transactions, even 95% in mobile revenues
More informationTrends & Expectations: E-commerce & Logistics
Trends & Expectations: E-commerce & Logistics February 6 th, 2013 Radisson Blu Hotel Amsterdam Airport Logicon Supply Chain Management Conference for Retail & FMCG Take aways.. Collaboration is the key
More informationCloud-based trading & financing ecosystem for global ecommerce
Cloud-based trading & financing ecosystem for global ecommerce specializing in China inbound and outbound trade for small online retailers and social commerce players Our Motto MAKING BUY AND SELL EASY!
More information(Dixons Retail plc.)
(Dixons Retail plc.) e merchant E-COMMERCE PLATFORM & SERVICES E-Commerce Outsourcing & consulting E-merchant, a subsidiary of the Pixmania Group, provides high-end services enabling brands to build and
More informationOverview of the Belgium Retail & Food Service market. November 2008
Overview of the Belgium Retail & Food Service market November 2008 Overview Economy: The Belgian economy grew by 2.7% in 2007 (forecast 2008: 2.1%) Unemployment rate at end of Sept. 2008: 6.6% Belgian
More informationFrequently Asked Questions
Frequently Asked Questions Click and Send updated 13 May 2014 Australia Post s new flat rate products What s the difference between the new Australia Post flat rate products sold online and those sold
More informationE- commerce as an Added Value in the Tourism Services in Albania
Doi:10.5901/ajis.2016.v5n1p329 Abstract E- commerce as an Added Value in the Tourism Services in Albania Elton Noti, Phd University Alexander Moisiu, Durrës, Albania; Email: eltonoti@gmail.com Assoc. Prof
More informationTECHNOLOGIES BUSINESS PRODUCT CATALOG. info@hgstechnologies.com www.hgstechnologies.com. Search Engine Optimization.
TECHNOLOGIES BUSINESS PRODUCT CATALOG Responsive Webdesign Web Application Search Engine Optimization Software Development Mobile Application E - Commerce Application info@hgstechnologies.com www.hgstechnologies.com
More informationJK WEBCOM TECHNOLOGIES
Who We Are? JK Webcom Technologies has been providing unending services to the audience at large since August 2004. Located in Rajouri Garden in New Delhi, we operate and serve individuals and businesses
More informationWhitepaper Online Selling in China in 3 Easy Steps
Whitepaper Online Selling in China in 3 Easy Steps www.salesupply.com Copyright 8-2015 Salesupply AG, All rights reserved Introduction China is at present the world s second largest economy and the EU
More informationE Commerce & Business Strategy
E Commerce & Business Strategy Page 1 Contents 1. Introduction...4 2. Company Background...5 3. Competitors...6 4. Types of e commerce...6 5. Forces that drive the e commerce...6 6. Business strategy of
More informationE-commerce workshop data pack
1 E-commerce workshop data pack Andrew Griffin (griff@oakhallventures.com) E-commerce workshops panel host DAA12 engagement website e-commerce animator http://daa.ec.europa.eu/ E-commerce workshop twitter
More informationapp design & development
FOR MOBILE BUSINESS app design & development SMARTPHONES AND TABLETS App Market Revolution $9B $8B $7B $6B $5B $4B News and Business $3B $2B $1B $0B 2008 2009 2010 2011 2012 2013 2014 From Apple s App
More informationINTRODUCTION TO THE LEADING EVENT MOBILE APP PLATFORM A PRODUCT OF
INTRODUCTION TO THE LEADING EVENT MOBILE APP PLATFORM A PRODUCT OF Is the Mobile Revolution here? Yes. There are now over 1.4 billion smartphone users on the planet in North America 1 in 7 people around
More informationExpanding. Nordic neighbours and beyond Payment and other preferences create opportunities and challenges for export-oriented retailers
Financial Solutions Insight Reports Expanding e-commerce into Nordic neighbours and beyond Payment and other preferences create opportunities and challenges for export-oriented retailers Executive summary
More informationE-commerce and Development Key Trends and Issues
E-commerce and Development Key Trends and Issues Torbjörn Fredriksson Chief, ICT Analysis Section UNCTAD, Division on Technology and Logistics (torbjorn.fredriksson@unctad.org) Workshop on E-Commerce,
More informationGLOBAL B2C E-COMMERCE DELIVERY 2015
PUBLICATION DATE: OCTOBER 2015 PAGE 2 GENERAL INFORMATION I PAGE 3 KEY FINDINGS I PAGE 4-8 TABLE OF CONTENTS I PAGE 9 REPORT-SPECIFIC SAMPLE CHARTS I PAGE 10 METHODOLOGY I PAGE 11RELATED REPORTS I PAGE
More informationBEST CASE STUDY: Content-Marketing @ vente-privee.com Customized sales approach in online mobile and social media
BEST CASE STUDY: Content-Marketing @ vente-privee.com Customized sales approach in online mobile and social media 1 CONTENT p.3 INVENTOR OF ONLINE FLASH-SALES-EVENTS vente-privee.com: Worldwide leader
More informationAdvertising services
Advertising services Reference year 2001 Please fill in the following questions as accurately as possible. If some of your products overlap with several of the proposed product categories, we invite you
More informationStudy on the Impact of E-Commerce on Tax and Accounting Activities
World Applied Sciences Journal 24 (4): 534-539, 2013 ISSN 1818-4952 IDOSI Publications, 2013 DOI: 10.5829/idosi.wasj.2013.24.04.329 Study on the Impact of E-Commerce on Tax and Accounting Activities Claudiu
More informationE-Commerce ERP for successful online business.
E-Commerce ERP for successful online business. plentymarkets: E-Commerce ERP for successful online business. You can manage all of your online business processes with one software: plentymarkets. From
More informationState of Mobile Commerce.
State of Mobile Commerce. Apps and cross-device lead mobile business Q2 2015 JUNE 2015 Executive summary Consumer mobile behavior continues to advance faster than retailers ability to keep up. Key takeaways
More informationPayment processing on the Internet
Payment processing on the Internet - significance, status quo and future challenges - Management Summary Abridged version Dr. Ernst Stahl / Thomas Krabichler Markus Breitschaft / Georg Wittmann July 2006
More informationE-Commerce: Digital Markets, Digital Goods
Chapter 9 E-Commerce: Digital Markets, Digital Goods 9.1 Copyright 2011 Pearson Education, STUDENT LEARNING OBJECTIVES What are the unique features of e-commerce, digital markets, and digital goods? How
More informationGroupon s Business Model: Social and Local
Electronic Commerce and Social E-Commerce Groupon s Business Model: Social and Local Problem: Competing with other business models utilizing social and local commerce in group couponing Solution? Scale:
More informationBecome a registered seller with the new Rochdale Online Department Store
122 Yorkshire Street Rochdale OL16 1LA Tel: 01706 523583 Fax: 0871 277 3040 store@rochdaleonline.co.uk www.rochdaleonline.co.uk/store At work, at home, on the move Become a registered seller with the new
More informationAnnual Analysis Card Payments
Annual Analysis Card Payments Cards and Transactions February 2014 With an expected GDP growth of 0.5% and an almost 1% decline in consumption, analysts define 2013 as a year of feeble economic recovery
More informationTHAILAND B2C E-COMMERCE MARKET 2015
PUBLICATION DATE: AUGUST 2015 PAGE 2 GENERAL INFORMATION I PAGE 3 KEY FINDINGS I PAGE 4-5 TABLE OF CONTENTS I PAGE 6 REPORT-SPECIFIC SAMPLE CHARTS I PAGE 7 METHODOLOGY I PAGE 8 RELATED REPORTS I PAGE 9
More informationBusiness to Consumer Impact on Urban Freight. Chuck Holland, UPS Vice President, Industrial Engineering
Business to Consumer Impact on Urban Freight Chuck Holland, UPS Vice President, Industrial Engineering Evolution Messenger Retail Common Carrier Global Air Technology Logistics Founded in Seattle, WA in
More informationInnovation Case Study: Becloud e-commerce by Belgacom. Copyright Ovum. All rights reserved. Ovum is a subsidiary of Informa plc.
Innovation Case Study: Becloud e-commerce by Belgacom 1 Copyright Ovum. All rights reserved. Ovum is a subsidiary of Informa plc. Innovation In March 2013, Belgacom launched its "Becloud e- Commerce",
More informationGLOBAL ONLINE PAYMENT METHODS: FIRST HALF 2015
PUBLICATION DATE: JULY 2015 PAGE 2 GENERAL INFORMATION I PAGE 3 KEY FINDINGS I PAGE 4-9 TABLE OF CONTENTS I PAGE 10 REPORT-SPECIFIC SAMPLE CHARTS I PAGE 11 METHODOLOGY I PAGE 12 RELATED REPORTS I PAGE
More informationTransformation plan Delhaize. Press Conference 11 June 2014
Transformation plan Delhaize Belgium Press Conference 11 June 2014 Agenda press conference 11.00 am : Announcement Denis Knoops CEO Delhaize Belgium 11.20 am : Q&A Denis Knoops CEO Delhaize Belgium Sylvie
More informationE-COMMERCE: DIGITAL MARKETS, DIGITAL GOODS
E-COMMERCE: DIGITAL MARKETS, DIGITAL GOODS Content What are the unique features of e-commerce, digital markets, and digital goods? What are the principal e-commerce business and revenue models? How has
More informationDeveloping Apps for Business
Developing Apps for Business For small businesses looking to leverage their products and services across their market sector, developing an app can offer a new channel to sales and also a new marketing
More informationSana B2B e-commerce monitor 2015
Sana B2B e-commerce monitor 2015 B2B e-commerce delivers business opportunities. Nowadays, consumers are used to buying everything online. Increasingly, buyers for companies want to be able to do the same.
More informationSecond quarter 2015 results August 20, 2015
Second quarter 2015 results August 20, 2015 Group highlights Q2 2015 Sales of 8.7 billion, up 17.1% (up 3.1% at constant exchange rates) Sales excluding gas up 4.8% at constant exchange rates Underlying
More informationPAKISTAN B2C E-COMMERCE MARKET 2015. January 2015
PAKISTAN B2C E-COMMERCE MARKET 2015 January 2015 General Information Product Details Language: English Format: PDF & Power Point Number of Pages/Charts: 69 Covered Countries/Regions: Pakistan Prices Single
More informationThe process or set of processes that links the consumers, customers, and end
MARKETING SERVICES 1. MARKETING RESEARCH The process or set of processes that links the consumers, customers, and end users to the marketer through information information used to identify and define marketing
More informationEnabling European E-commerce
Enabling European E-commerce Across Europe e-commerce is being fuelled by widescale availability of computing hardware, low cost broadband and advances in smartphone technology. As well as transforming
More informationThe short supply chain in France: a response to consumers expectations?
Symposium of the Scientific Committee of the Belgian Food Safety Agency FOOD SAFETY OF THE SHORT SUPPLY CHAIN Brussels, 9-11-2012 The short supply chain in France: a response to consumers expectations?
More informationadvertise to announce that a product is for sale or that a service is offered in order to encourage people to buy it or to use it
Aa Acquisition process by which a company buys another company advertise to announce that a product is for sale or that a service is offered in order to encourage people to buy it or to use it advertiser
More informationCHAPTER 4: SET UP POSTING GROUPS
Chapter 4: Set Up Posting Groups CHAPTER 4: SET UP POSTING GROUPS Objectives Introduction The objectives are: Explain and set up specific posting groups Explain and set up general posting groups Create
More informationWhite paper. Cart management: How to encourage your customer to complete their order. www.landmarkglobal.com
White paper Cart management: How to encourage your customer to complete their order Contents Introduction 3 Transparent costings: an absolute must 4 Free shipping and returns as a marketing tool 5 Making
More informationAn Oracle White Paper March 2011. European Consumer Views of E-Commerce: A Consumer Research Study of Buying Behavior and Trends
An Oracle White Paper March 2011 European Consumer Views of E-Commerce: A Consumer Research Study of Buying Behavior and Trends Introduction In July 2009, ATG (acquired by Oracle in 2010) commissioned
More informationE-Commerce Fundamentals Sukaina Al-Nasrawi Associate IT Officer ICT Division
Workshop on Delivery of E-Services in Civil Society E-Commerce Fundamentals Sukaina Al-Nasrawi Associate IT Officer ICT Division Outline Introduction: What is E-Commerce Categories of E-Commerce E-Commerce
More informationPresented by Giandev Moteea Chief Executive Officer
Presented by Giandev Moteea Chief Executive Officer 17 April 2011 1 More than just letters.. 2 240 years of postal services in 2012 (1772-2012) Before 2003: A government department Since 2003: Corporatised
More information1.Because e-commerce is ubiquitous it reduces A. marketspace. B. transaction costs. C. dynamic pricing. D. price discrimination.
1.Because e-commerce is ubiquitous it reduces A. marketspace. B. transaction costs. C. dynamic pricing. D. price discrimination. 2. The ability of consumers to use the Internet to discover the actual costs
More informationMARKETING AUTOMATION BROUGHT TO YOU BY W8DATA
MARKETING AUTOMATION BROUGHT TO YOU BY W8DATA About W8Data About Us W8Data are a full data bureau operating with ISO9001, ISO14001 and ISO27001 classification, we also carry 128bit SSL encryption Our focus
More informationBuy from Emerging Designers Create Your Digital Wardrobe Share with People. contact info@wardroba.com
Buy from Emerging Designers Create Your Digital Wardrobe Share with People contact info@wardroba.com Market Overview +20-40% Online Fashion Shopping $ 1.2 tln Fashion & e-commerce revenues 70% 70% E-shoppers
More informationE-commerce in Belgium
E-commerce in Belgium Overview by the numbers by @tomstaelens There s a lot of online knowledge available on e-commerce in Belgium. By sifting through as much data as possible, we intent to get an as accurate
More informationCase No COMP/M.6543 - AHOLD/ FLEVO
EN Case No COMP/M.6543 - AHOLD/ FLEVO Only the English text is available and authentic. REGULATION (EC) No 139/2004 MERGER PROCEDURE Article 6(1)(b) NON-OPPOSITION Date: 07/05/2012 In electronic form on
More informationBig Data Consumers and Firms The ebay Story
Big Data Consumers and Firms The ebay Story Neel Sundaresan ebay Data Labs nsundaresan@ebay.com The broken beginning When asked if he understood that the laser pointer was broken, the buyer said Of course,
More informationPaid 400 / month Sales support and Customer care internship inbarcelona, Spain
Paid 400 / month Sales support and Customer care internship inbarcelona, Spain Company description Our collaborator is specialized in providing corporations with equipment for their telecommunication activities.
More informationMFFA Belastingadvies Tax Advice
MFFA Belastingadvies Tax Advice Specialized in Expats and International Companies Amsterdam Zwolle Assen The Netherlands VAT in Europe an introduction General comments European Union: 27 member states
More informationThanks a lot for the introduction.
Thanks a lot for the introduction. I was really looking forward to be here in Sao Paulo. Some of you know me already. My name is Thomas Goletz. I m one of the cofounders and investors of Netresearch App
More informationCopyright 2015 Criteo. State of Mobile Commerce Apps and cross-device lead mobile business Q2 2015
State of Mobile Commerce Apps and cross-device lead mobile business Q2 2015 Mobile Commerce Report Methodology Individual transaction data analyzed How can marketers use this data? Over 3,000 online retail
More information2010 Brightcove, Inc. and TubeMogul, Inc Page 2
Background... 3 Methodology... 3 Key Findings... 4 Online Video Streams... 4 Engagement... 5 Discovery... 5 Distribution & Engagement... 6 Special Feature: Brand Marketers & On-Site Video Initiatives...
More informationAlexander Nikov. 7. ecommerce Marketing Concepts. Consumers Online: The Internet Audience and Consumer Behavior. Outline
INFO 3435 E-Commerce Teaching Objectives 7. ecommerce Marketing Concepts Alexander Nikov Identify the key features of the Internet audience. Discuss the basic concepts of consumer behavior and purchasing
More informationHow To Market Online
INTERNET MARKETING Daniela Andreini SCHEDULE time date day subject 1.30-4.30 pm May 20 Tue Introduction to Internet Marketing and E-commerce 1.30-4.30 pm May 22 Thu Internet and E-commerce: diffusion and
More informationE-Commerce: Digital Markets, Digital Goods
Introduction to Information Management IIM, NCKU E-Commerce: Digital Markets, Digital Goods Based on Chapter 10 of Laudon and Laudon (2010). Management Information Systems: Managing the Digital Firm (11th
More information資 訊 管 理 個 案. E-commerce: Digital Markets, Digital Goods 1. Facebook, 2. Amazon vs. Walmart (Chap. 10)
Case Study for Information Management 資 訊 管 理 個 案 E-commerce: Digital Markets, Digital Goods 1. Facebook, 2. Amazon vs. Walmart (Chap. 10) 1011CSIM4B10 TLMXB4B Thu 8, 9, 10 (15:10-18:00) B508 Min-Yuh Day
More information