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1 Aa Acquisition process by which a company buys another company advertise to announce that a product is for sale or that a service is offered in order to encourage people to buy it or to use it advertiser person or company that advertises advertising company activity and industry of persuading people to buy the goods or services of a ad (informal) = advertisement advert = advertisement advertisement notice, picture or film telling people about a product, job or service agreement contract between two parties explaining how they will act apply to ask for something, usually in writing appoint to choose someone for a job asset something of value, especially property, which a person or a company owns and can be used or sold to pay debts. Bb Benchmark point in an index that can be measured and used as a standard which other figures can be compared with bond contract document promising to pay interest on the money lent to a company or to the government branch local office of a bank, large business or large chain of shops brand make of product, which can be recognized by a name or by a design brochure small magazine or booklet containing pictures or information about something or advertising something budget (noun) money which is available to a person or an organization and a plan of how it will be spent over a period of time; plan of expected spending and income; (verb)

2 to plan to spend an amount of money for a particular purpose; to plan probable income and expenditure budgetary referring to a budget budgeting preparing budgets to help plan expenditure and income bulk large quantities of goods business 1. activity of making, buying, selling or supplying goods or services for money 2. commercial organization such as a company, shop/store or factory 3. important matters which need to be dealt with or discussed buy to get something by paying money for it buyer a person who buys something buying getting something for money Cc Can-do adjective (informal) willing to try new things and expecting that they will be successful capital 1. money, property and assets used in a business 2. money for investment cash money in coins or notes cash card plastic card used to get money from a cash dispenser credit card immediately plastic card used to buy goods and services without paying for them catalogue complete list of items that people can look at or buy channel method or system used to allow information or goods to pass from one place to another charge money which must be paid or price of a service cheque note to a bank asking them to pay from the customer s account to the account of the person whose name is written on the note commerce sale and distribution of goods and services compete to try to do better than another person or another company competition situation in which people or organizations try to do better than others competitor person or company that competes against others competitive trying very hard to do better than others

3 consumer person who buys and uses goods and services cooperative business run by a group of workers who are the owners and share the profits cross-border adjective involving activity across a border between two countries currency money in coins and notes which is used in a particular country customer person who buys goods customize to make or change something to suit the special needs of a customer Dd Distribution act of sending goods from the manufacturer to the wholesaler and then to retailers deadline date by which something has to be done deliver to transport goods to a customer delivery transport of goods to a customer s address design planning or drawing of a product before it is built or manufactured develop to plan and produce a new idea, product, etc. and make it successful development planning the production of a new or advanced product diagram drawing which shows something as a plan or a map dividend percentage of profits paid to shareholders domestic referring to the home market or the market of the country where a company is based draft 1. noun, order for money to be paid by a bank; 2. noun, first rough plan or document which has not been finished; 3. verb, to make a first rough plan of a document drop 1. noun fall; 2. verb, to fall Ee E-commerce (electronic commerce) buying and selling of products and services via the Internet earn 1. to be paid for working; 2. to produce interest or dividends effectiveness working or producing successful results

4 enquire to ask for information about something enquiry official request for information enterprise 1. system of carrying on a business; 2. business entrepreneur person who directs a company and takes financial risks entrepreneurship capacity and willingness to develop, organize and manage a business along with the risks in order to make a profit. In economics, combined with land, labour, natural resources and capital, it can produce profit exchange 1. noun, act of giving one thing for another 2. noun, process of changing an amount of one currency for an equal value of another 3. verb, to give and receive expenditure amounts of money spent expense 1. money spent ; 2. (usually sing.) something that makes spend money; 3. (expenses) (pl) money paid for doing something expertise specialist knowledge or skill in a particular subject, activity or job export 1. noun, a product or service that is sold to another country; 2. noun, action of sending goods to a foreign country to be sold; 3. verb, to send goods to foreign countries for sale Factor thing which is important or influences factory building where products are manufactured Ff finance 1. noun, money used to run a business, provided by the shareholders or by loans; 2. activity of managing money, especially by a government or commercial organization; 3. (plural) finances= money or cash that is available; 4. verb, to provide money to pay for something or for a project firm business or partnership foreign adjective, dealing with or involving other countries franchise licence to trade using a brand name and paying a royalty for it franchising act of selling a licence to trade as a franchise free not costing any money freight cost of transporting goods by air, sea or land Gg

5 Gain 1. to get or to obtain ; to obtain an advantage or benefit ; to increase in profit, price or value ; to rise in value gap 1. empty space; 2. difference goods plural noun, things that are produced to be sold grow to increase in size, number, strength or quality growth increase in size, amount or degree Hh Handmade made by hand, not by machine Handle to deal with something or to organize something Home adjective, connected with the country where a company is based rather than foreign countries Ii Import 1. noun, a product or service that is brought into one country from another ; 2. noun, the act of bringing a product or service into one country from another; verb, to bring goods from abroad into a country for sale improve to make something better or to become better income money that a person or an organization earns from work or from investing money from business invest to buy property, shares or bonds in a company, in the hope of making a profit investor person who invests money invoice document asking for payment for goods or services supplied Job application formal (often written) request for job Jj join 1. to put things together; 2. to take part in something that others are doing; 3: to become a member of an association, a company or a group joint combined or with two or more organizations linked together joint venture business formed by two or more companies which agree to start a new project together

6 Know-how knowledge about how something works or how something is made Kk Ll Label use piece of paper or card attached to something to show its price or instructions for labour workers human capital, referring to the skills, education, training and experience of the launch 1. to start an activity; 2. to put a new product on the market leaflet sheet of paper giving information used to advertise something liability company) state of being legally responsible for something (damage, loss or debts of a licence or AmE license official document which allows someone to do something limited company company where a shareholder is responsible for the company s debts only for his original investment and not for his personal assets loan money which has been lent logo symbol, design or group of letters used by a company as a special mark on its products and in advertising loss money that has been lost by a company or an organization Mm Manage to control or to be in charge of a company, a team, an organization management directing or running a business manager one head of a department in a company, of a business or organization or part of manufacture 1. verb, to make or produce goods in large quantities for sale, using machinery; 2. noun, the process of producing goods in large quantities manufacturer machinery person or company that produces goods in large quantities, using manufacturing business or industry of producing goods in large quantities in factories market 1. noun, place where a product might be sold or group of people who might buy a product; 2. noun, business or trade or the amount of trade in a particular type of goods; 3.noun, demand for a certain type of product; 4. noun, people who buy and sell goods in

7 competition with each other; 5. verb, to advertise and offer a product for sale; to sell goods marketing activity of presenting, advertising and selling a company s products in the best possible way marketing mix activities associated with marketing, referring to the analysis of product, price, place packaging and promotion market research exploration of the size, characteristics and potential of a market to find out what people want and need and collect any relevant information media means of communicating information to the public (television, radio, newspapers, electronic/audio-visual media) merchandise 1. noun, goods which are for sale or which have been sold; 2. verb, to sell goods by a large variety of means, including display, advertising, promotion merge to join together merger act of joining two or more companies into one mix 1. noun, things put together; 2. verb, to put different things together mobility ability to move easily from one place to another monitor to check or to examine how something is working mortgage legal agreement by which a bank or similar organization lends money to a person or organization to buy a property, the property being the security; the sum of money lent. Nn Need (usually pl.) things that someone requires in order to live in a comfortable way or achieve what they want negotiate to discuss a problem formally with someone, so as to reach an agreement negotiation discussion of terms and conditions to reach an agreement network 1. noun, closely connected group of people, companies or organizations that exchange information; 2. verb, to link together in a network Oo Offer 1. noun, statement that you are willing to pay a certain amount of money to buy something; 2. noun, amount of money that someone is willing to pay for something; 3. verb, to say that you are willing to pay a certain amount of money for something

8 online controlled by or linked directly to a computer or to the Internet order 1. noun, official request for goods to be supplied; 2. noun, item which has been ordered; 3. verb, to ask for goods to be supplied organization 1. noun, way of arranging something so that it works efficiently; 2. noun, group or institution which is arranged for efficient work organize to arrange something so that it works efficiently oriented or orientated working in a certain direction outlet type shop or store selling the goods made by a particular company or of a particular overdraft amount of money which a customer owes to his bank when he has spent more money than he has in his bank account overdue not paid by the required or expected time owe to have to pay money for something you have already received or return money that you have borrowed own to have or to possess ownership act of owning something owner person who owns something Pp Pack 1. noun, number of items put together ready to be sold; 2. verb, to put things in a container for selling or sending package container in which goods are packed and wrapped packaging 1. process of wrapping goods; 2. material used to protect goods which are being packed packing 1. action of putting goods into boxes and wrapping them for shipping; 2. material used to protect goods partner person who works in a business and has an equal share in it with other partners partnership group of two or more people who own and run a business together place 1. to put, to deposit; 2. to give instructions about something or make a request for something to happen (to place an order = to order something) premises ( plural) building and land near to it that a business owns or uses price 1. noun, money which has to be paid to buy something; 2. verb, to fix the price of something at a particular level

9 pricing act of deciding how much to charge for something process 1. noun, series of things that are done in order to achieve a particular result; 2. verb, to treat raw materials in order to transform them into goods and products; 3. verb, to perform a series of operations on data in a computer produce 1. noun, things made or grown on the land, especially connected with farming; 2. verb, to grow or make something as part of a natural process; 3. verb, to make or to manufacture things to be sold, especially in large quantities product 1. thing that is grown or produced, usually for sale; 2. manufactured item for sale production 1. process of growing or making goods for sale, especially large quantities; 2. quantity of goods produced productivity rate at which a worker, a company or a country produces goods, and the amount produced, compared with how much time, work and money is needed to produce them profit money made in business or by selling things, especially after paying the costs involved promote to increase the sales of a product or service or make it more popular by advertising it or offering it at a special price promotion activities giving information about products or services in order to increase the sales publicity attracting the attention of the public to products or services by mentioning them in the media purchase 1. noun, thing that has been bought; 2, verb, to buy purchaser person or company that purchases purchasing buying ù Quality control practice of checking goods as they are being produced, to make sure that they are of a high standard quantity amount or number of items Qq quotation 1. estimate of how much something will cost; 2. (finance) statement of the current value of goods or stocks

10 quote 1. to estimate or to say what costs may be; 2. (finance) to give the prices for a business company s shares on a Stock Exchange Raise 1. to increase or to make higher; 2. to obtain (money) or to organize (a loan) Rr rate fixed amount of money that is charged or paid for time worked or work completed raw adjective, in the original state or not processed; raw materials = substances which have not been manufactured receipt paper showing that money has been paid or that something has been received reimburse to pay someone back for money which they have spent reimbursement paying back money report 1. noun, statement describing what has happened or describing a state of affairs; 2. verb, to make a statement describing something research it careful study of a subject, in order to find out new facts or information about retail sale of small quantities of goods to ordinary customers retailer person who runs a retail business, selling goods direct to the public retailing selling goods to the public, usually through shops/stores rise 1. noun, increase in amount, number or level; 2. verb, to increase; to become higher; to move upwards run 1. to manage or to organize; 2. to be in force; 3. to work on a machine Ss Salary payment for work, made to an employee, usually at the end of each month sale act of selling or of giving an item in exchange for money sector part of the economy or the business organization of a country sell to give items to someone in exchange for money seller person who sells selling giving goods in exchange for money share unit of equal value into which a company s capital is divided and sold to raise money

11 shareholder owner of shares in a company ship to send or transport goods by ship or by another means of transport shipping sending of goods spread 1. range; 2. (finance) difference between two rates or prices staff people who work for a company or for an organization stock 1. quantity of raw materials; 2. quantity of goods for sale; 3. (finance) share in a company; value of the shares in a company that has been sold stockholder person who owns stocks and shares in a company Stock Exchange place where stocks and shares are bought and sold supply 1. noun, amount of something that is provided or available to be used; 2. verb, to provide something that is needed supplier person or company that supplies or sells goods or services survey careful study, view or examination of a problem; general report on a problem Takeover act of taking control of a company by buying most of its shares target 1. noun thing to aim for; result to be achieved ; 2. noun, specific sector of the market; 3. verb to aim to sell; to try to have an effect on a particular group of people Tt tertiary adjective, service industry which does not produce or manufacture but offers services trade activity of buying and selling or of exchanging goods or services between people or countries trademark name, symbol or design that a company uses for its products and that cannot be used by anyone else trading business of buying and selling Uu Umbrella noun, structure containing and including many different parts or elements unemployment lack of work update to revise something so that it is made more modern or able to include the most recent information

12 Vv VAT Value Added Tax venture 1. noun, business project or activity, especially one which involves risks; 2. verb, to risk losing something valuable or important if you are not successful at something visa special document or special stamp in a passport which allows someone to enter a country Ww Wage money paid, usually each week, to a worker for work done want thing which is needed wholesale buying goods from manufacturers and selling in large quantities to retailers wholesaler retailers person who buys goods in bulk from manufacturers and sells them to withdraw to take money out of an account withdrawal removing money from an account Xx Xerox 1. noun trademark for a type of photocopier; 2. to make photocopies by using Xerox or a similar process Yield 1. noun, money produced as a return for an investment; 2. verb, to produce Yy Zz Zip code (AmE) (BrE postcode) group of letters and numbers used to indicate a town or street in an address or on an envelope

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