Certified Software Product Manager (ISPMA)

Transcription

1 Certified Software Product Manager (ISPMA) Secrets To Acing The Exam and Successful Finding And Landing Your Next Certified Software Product Manager (ISPMA) Certified Job 1

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3 Write a review to receive any FREE ebook from our Catalogue - $99 Value! If you recently bought this book we would love to hear from you! Benefit from receiving a free ebook from our catalogue at if you write a review on Amazon (or the online store where you purchased this book) about your last purchase! How does it work? To post a review on Amazon, just log in to your account and click on the Create your own review button (under Customer Reviews) of the relevant product page. You can find examples of product reviews in Amazon. If you purchased from another online store, simply follow their procedures. What happens when I submit my review? Once you have submitted your review, send us an at review@emereo.org with the link to your review, and the ebook you would like as our thank you from Pick any book you like from the catalogue, up to $99 RRP. You will receive an with your ebook as download link. It is that simple! Copyright Notice of Rights All rights reserved. No part of this book may be reproduced or transmitted in any form by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. No Claim to Orig. U.S. Govt. Works. Notice of Liability The information in this book is distributed on an As Is basis without warranty. While every precaution has been taken in the preparation of the book, neither the author nor the publisher shall have any liability to any person or entity with respect to any loss or damage caused or alleged to be caused directly or indirectly by the instructions contained in this book or by the products described in it. Trademarks Many of the designations used by manufacturers and sellers to distinguish their products are claimed as trademarks. Where those designations appear in this book, and the publisher was aware of a trademark claim, the designations appear as requested by the owner of the trademark. All other product names and services identified throughout this book are used in editorial fashion only and for the benefit of such companies with no intention of infringement of the trademark. No such use, or the use of any trade name, is intended to convey endorsement or other affiliation with this book. 3

4 This book figures out ways to boil down critical exam and job landing concepts into real world applications and scenarios. Which makes this book user-friendly, interactive, and valuable as a resource long after students pass the exam. People who teach Certified Software Product Manager (ISPMA) classes for a living or for their companies understand the true value of this book. You certainly will too. To Prepare for the exam this book tells you: What you need to know about the Certified Software Product Manager (ISPMA) Certification and exam Preparation Tips for passing the Certified Software Product Manager (ISPMA) Certification Exam Taking tests The book contains several suggestions on how preparing yourself for an interview. This is an aspect that many people underestimate, whilst having a well-written CV, a personal blog, and possibly a number of past projects is definitively important - there is much more to prepare for. It covers non-technical aspects (how to find a job, resume, behavioral etc.). A Must-study before taking a Tech Interview. To Land the Job, it gives you the hands-on and how-to s insight on Typical Certified Software Product Manager (ISPMA) Careers Finding Opportunities - the best places to find them Writing Unbeatable Resumes and Cover Letters Acing the Interview What to Expect From Recruiters How employers hunt for Job-hunters... and More This book offers excellent, insightful advice for everyone from entry-level to senior professionals. None of the other such career guides compare with this one. It stands out because it: Explains how the people doing the hiring think, so that you can win them over on paper and then in your interview Is filled with useful work-sheets Explains every step of the job-hunting process - from little-known ways for finding openings to getting ahead on the job This book covers everything. Whether you are trying to get your first Certified Software Product Manager (ISPMA) Job or move up in the system, you will be glad you got this book. 4

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6 Contents International Software Product Management Association 10 Software ware management 11 Preparation Tips For The Certified Software Product Manager (ISPMA) Certification Exam 15 Exam time Hints for managing tenseness 15 Exam Preparation Tips 17 Examination hints 21 Preparing for an Essay Exam 23 Multiple Choice examination tips 24 Test Taking Strategies 26 Memory Tips and Test Taking Strategies 27 More Test Taking Strategies 30 Stress Management Test Anxiety 32 Even More Test Taking Strategies 35 Specific Hints for Answering Multiple alternative Questions 36 Taking Tests 37 Before the Test 37 During the test 37 After the test 38 Exam time Hints for result driven studying 38 FINDING AND APPLYING FOR Certified Software Product Manager (ISPMA) JOBS AND EVALUATING OFFERS 42 Where to Learn About Job Openings 42 Job Search Methods 42 Personal contacts. 43 School career planning and placement offices. 43 Employers. 43 Classified ads. 44 Internet resources. 44 Labor unions. 44 State employment service offices. 45 Job matching and referral. 45 Services for special groups. 45 6

7 Federal Government. 46 Community agencies. 46 Private employment agencies and career consultants. 46 Internships. 46 Applying for a Certified Software Product Manager (ISPMA) Job 48 Resumes and application forms. 48 Gathering information. 48 Choosing a format. 49 Resume and KSA (knowledge, skills & abilities) tips: 50 Cover letters. 53 Certified Software Product Manager (ISPMA) Job Interview Tips 54 Preparation: 54 Personal appearance: 54 The interview: 54 Information to bring to an interview: 55 Evaluating a Certified Software Product Manager (ISPMA) Job Offer 56 The organization. 56 Should you work for a relatively new organization or one that is well established? 58 The job 58 Where is the job located? 58 Does the work match your interests and make good use of your skills? 58 How important is the job to the company or organization? 58 What will the hours be? 59 How long do most people who enter this job stay with the company? 59 The company should have a training plan for you. 59 Salaries and benefits. 59 WHAT TO EXPECT FROM THE OTHER SIDE OF THE TABLE 61 THE INTERVIEW AND SELECTION PROCESS 61 Step 1 63 Technical Competencies Assessment Guide 63 Step

8 Determine the Customer Service Focused 64 Competencies of the Job 64 Definitions: 65 Responsible. 65 Likeable. 65 Believable. 66 Outgoing. 66 Unflappable. 67 CUSTOMER SERVICE FOCUSED BEHAVIORS ASSESSMENT GUIDE 68 Step 3 69 Develop Interview Questions to Assess Both 69 Technical and Customer Service 69 Focused Competencies 69 Step 4 70 Conducting the Interview 70 Step 5 72 Background and Reference Checks 72 Making a Job Offer 72 Confirming Job Offer Letter 73 Informing Unsuccessful Candidates 73 Retention of Interview Materials 73 SAMPLE CUSTOMER SERVICE FOCUSED INTERVIEW QUESTIONS 74 Responsible 74 Likeable 75 Believable 76 Outgoing 77 Unflappable 78 INTERVIEWING Certified Software Product Manager (ISPMA) 79 THE INTERVIEW PROCESS 79 Planning 79 Confirming/Scheduling Interview 80 Conducting the Interview 80 Closing 81 Follow Up 81 Interview Questions To Get You Started 82 Supervisor and Manager Competencies 82 8

9 Interviewing People With Disabilities 83 Accommodating Persons With Disabilities For An Interview 84 Interview Do s and Don ts 85 CHECKING REFERENCES 86 Which References Should I Check? 87 Tips for Checking References 87 The Reference Check Questions To Ask 88 Supervisory and Managerial Competencies: 90 Building Coalitions/Communication: 90 Recruiting Certified Software Product Manager (ISPMA) - It Takes More Than A Job Announcement 90 Before Submitting the Vacancy 91 When the Vacancy Announcement is Open 92 Once the Certificate of Eligibles is Received 93 After The Selection is Made 94 ASSESSING YOUR RECRUITMENT AND SELECTION PRACTICES 95 Policies and Procedures 95 Recruitment Strategies 96 Glossary 97 9

10 International Software Product Management Association International Software Product Management Association ISPMA Syllabus and Certification ISPMA certification is based on the ISPMA syllabi that are built with industry and academia. The ISPMA Certified Software Product Manager certificate designates a individual that has competences in the management of software products the software parts of software intensive products software as a service Software as a Service and software solutions that are maintained beyond a sole growth project. Currently obtainable is the following syllabus that describes learning objectives and scope of the competencies for managing a software ware. Foundation Level Software Product Management complete syllabus of V1. 1 Suggestions for adjustment of the syllabi are handled as portion of the syllabus change process. Submit here info ispma. org. Examination education providers usually bring order and organization to a certification examination administered by an intepedent certification expert whose views are taken as definitive only after a education. Certification authorities also verbal act of offering test opportunities independent of trainings. Contact the certification expert whose views are taken as definitive International International Software Quality Institute isqi Switzerland Swiss Association for Quality SAQ ISO IEC Compliance ISPMA strictly separates the determination of competencies education and certification enrolment appraisal in accordance to international standards. The ISPMA recognizes education providers 10

11 and certification networks and bodies via a cooperation among people agreement. Software ware management Software ware management Software ware management is the process of managing software that is built and implemented as a ware taking into report life circle considerations and generally with a wide listeners. It is the school and organization process which governs a ware from its beginning to the commercial or client delivery and service in order to make biggest possible worth to the organization 1. This is in opposition or dissimilarity to software that is delivered in an ad hoc way typically to a bound clientele e. g. service. Software products A software ware is typically a sole application or suite of applications built by a software organization to be being used by many clients organizations or consumers. The all-encompassing commercial concept differs from custom software built for the use of a sole client by consulting firms like IBM Global Services or Accenture. Examples of organization software products comprise the Oracle 10g database by Oracle Corporation SAP R 3 ERP software by SAP AG QuickBooks by Intuit etcetera. Examples of user software products comprise Microsoft Office by Microsoft TurboTax by Intuit. Since the tardy 1990s many software products have been offered as a service so that the clients organizations or end consumers be operating or functioning the same application without installing the software on their computers. Examples comprise Customer Relationship Management CRM software by Salesforce. com user shopping comparison software by Shopping. com various web search tools offered by Google Yahoo and the auction sale marketplace by ebay. Even though these applications are not packaged in media that can be touched and felt they are software products nonetheless and require the same ware management rigor as packaged software do. In fact they do require more rigor since the ware manager must presently be concerned with operative concerns such as service availability and third group relations. 11