Cisco Certified Systems Instructor (CCSI)

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1 Cisco Certified Systems Instructor (CCSI) Secrets To Acing The Exam and Successful Finding And Landing Your Next Cisco Certified Systems Instructor (CCSI) Certified Job 1

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3 Write a review to receive any FREE ebook from our Catalogue - $99 Value! If you recently bought this book we would love to hear from you! Benefit from receiving a free ebook from our catalogue at if you write a review on Amazon (or the online store where you purchased this book) about your last purchase! How does it work? To post a review on Amazon, just log in to your account and click on the Create your own review button (under Customer Reviews) of the relevant product page. You can find examples of product reviews in Amazon. If you purchased from another online store, simply follow their procedures. What happens when I submit my review? Once you have submitted your review, send us an at with the link to your review, and the ebook you would like as our thank you from Pick any book you like from the catalogue, up to $99 RRP. You will receive an with your ebook as download link. It is that simple! Copyright Notice of Rights All rights reserved. No part of this book may be reproduced or transmitted in any form by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. No Claim to Orig. U.S. Govt. Works. Notice of Liability The information in this book is distributed on an As Is basis without warranty. While every precaution has been taken in the preparation of the book, neither the author nor the publisher shall have any liability to any person or entity with respect to any loss or damage caused or alleged to be caused directly or indirectly by the instructions contained in this book or by the products described in it. Trademarks Many of the designations used by manufacturers and sellers to distinguish their products are claimed as trademarks. Where those designations appear in this book, and the publisher was aware of a trademark claim, the designations appear as requested by the owner of the trademark. All other product names and services identified throughout this book are used in editorial fashion only and for the benefit of such companies with no intention of infringement of the trademark. No such use, or the use of any trade name, is intended to convey endorsement or other affiliation with this book. 3

4 This book figures out ways to boil down critical exam and job landing concepts into real world applications and scenarios. Which makes this book user-friendly, interactive, and valuable as a resource long after students pass the exam. People who teach Cisco Certified Systems Instructor (CCSI) classes for a living or for their companies understand the true value of this book. You certainly will too. To Prepare for the exam this book tells you: What you need to know about the Cisco Certified Systems Instructor (CCSI) Certification and exam Preparation Tips for passing the Cisco Certified Systems Instructor (CCSI) Certification Exam Taking tests The book contains several suggestions on how preparing yourself for an interview. This is an aspect that many people underestimate, whilst having a well-written CV, a personal blog, and possibly a number of past projects is definitively important - there is much more to prepare for. It covers non-technical aspects (how to find a job, resume, behavioral etc.). A Must-study before taking a Tech Interview. To Land the Job, it gives you the hands-on and how-to s insight on Typical Cisco Certified Systems Instructor (CCSI) Careers Finding Opportunities - the best places to find them Writing Unbeatable Resumes and Cover Letters Acing the Interview What to Expect From Recruiters How employers hunt for Job-hunters... and More This book offers excellent, insightful advice for everyone from entry-level to senior professionals. None of the other such career guides compare with this one. It stands out because it: Explains how the people doing the hiring think, so that you can win them over on paper and then in your interview Is filled with useful work-sheets Explains every step of the job-hunting process - from little-known ways for finding openings to getting ahead on the job This book covers everything. Whether you are trying to get your first Cisco Certified Systems Instructor (CCSI) Job or move up in the system, you will be glad you got this book. 4

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6 Contents Cisco Career Certifications 11 education 11 Certification 11 Re certification 12 Entry level certification 12 Associate certifications 12 Cisco Certified Network Associate 13 Specialty Paths 13 Security 13 Voice 13 Wireless 14 Service provider 14 Service provider operations 14 Cisco Certified Design Associate 15 Professional certifications 15 Network Professional 15 Design Professional 15 Internetwork Professional 16 Internetwork Professional Service Provider 16 Security 16 CCNP Security exams and recommended education 17 Voice 17 Wireless 17 Expert level certifications 18 Cisco Certified Design Expert 18 Cisco Certified Internetwork Expert 19 CCIE Numbering and Recertification 20 CCIE examination paths 20 Routing Switching 20 Security 20 Service Provider 21 Voice 21 Storage Networking 21 Wireless 21 Service Provider Operations 21 Data Center 22 Retired CCIE tracks 22 6

7 Architect 22 Certification Process 22 Responsibilities 23 Technician 23 Specialist 23 Why IT Professionals Are Selecting Cisco Certifications 24 About Cisco Certification Career Opportunity 27 Cisco Certification and education Steps to a Quality Cisco Certification 31 Cisco Certifications survey Career Path Options 38 Careers 39 Cisco Technical Trainer Instructor 40 FINDING AND APPLYING FOR Cisco Certified Systems Instructor (CCSI) JOBS AND EVALUATING OFFERS 41 Where to Learn About Job Openings 42 Job Search Methods 42 Personal contacts. 42 School career planning and placement offices. 42 Employers. 43 Classified ads. 43 Internet resources. 44 Labor unions. 44 State employment service offices. 44 Job matching and referral. 45 Services for special groups. 45 Federal Government. 45 Community agencies. 45 Private employment agencies and career consultants. 46 Internships. 46 Applying for a Cisco Certified Systems Instructor (CCSI) Job 47 Resumes and application forms. 47 Gathering information. 47 Choosing a format. 48 Resume and KSA (knowledge, skills & abilities) tips: 49 Cover letters. 52 7

8 Cisco Certified Systems Instructor (CCSI) Job Interview Tips 53 Preparation: 53 Personal appearance: 53 The interview: 53 Information to bring to an interview: 54 Evaluating a Cisco Certified Systems Instructor (CCSI) Job Offer 55 The organization. 55 Should you work for a relatively new organization or one that is well established? 57 The job 57 Where is the job located? 57 Does the work match your interests and make good use of your skills? 57 How important is the job to the company or organization? 57 What will the hours be? 58 How long do most people who enter this job stay with the company? 58 The company should have a training plan for you. 58 Salaries and benefits. 58 WHAT TO EXPECT FROM THE OTHER SIDE OF THE TABLE 60 THE INTERVIEW AND SELECTION PROCESS 60 Step 1 62 Technical Competencies Assessment Guide 62 Step 2 63 Determine the Customer Service Focused 63 Competencies of the Job 63 Definitions: 64 Responsible. 64 Likeable. 64 Believable. 65 Outgoing. 65 Unflappable. 66 CUSTOMER SERVICE FOCUSED BEHAVIORS ASSESSMENT GUIDE 67 Step 3 68 Develop Interview Questions to Assess Both 68 8

9 Technical and Customer Service 68 Focused Competencies 68 Step 4 69 Conducting the Interview 69 Step 5 71 Background and Reference Checks 71 Making a Job Offer 71 Confirming Job Offer Letter 72 Informing Unsuccessful Candidates 72 Retention of Interview Materials 72 SAMPLE CUSTOMER SERVICE FOCUSED INTERVIEW QUESTIONS 73 Responsible 73 Likeable 74 Believable 75 Outgoing 76 Unflappable 77 INTERVIEWING Cisco Certified Systems Instructor (CCSI) 78 THE INTERVIEW PROCESS 78 Planning 78 Confirming/Scheduling Interview 79 Conducting the Interview 79 Closing 80 Follow Up 80 Interview Questions To Get You Started 81 Supervisor and Manager Competencies 81 Interviewing People With Disabilities 82 Accommodating Persons With Disabilities For An Interview 83 Interview Do s and Don ts 84 CHECKING REFERENCES 85 Which References Should I Check? 86 Tips for Checking References 86 The Reference Check Questions To Ask 87 Supervisory and Managerial Competencies: 89 Building Coalitions/Communication: 89 Recruiting Cisco Certified Systems Instructor (CCSI) - It Takes More Than A Job Announcement 89 Before Submitting the Vacancy 90 9

10 When the Vacancy Announcement is Open 91 Once the Certificate of Eligibles is Received 92 After The Selection is Made 93 ASSESSING YOUR RECRUITMENT AND SELECTION PRACTICES 94 Policies and Procedures 94 Recruitment Strategies 95 Preparation Tips For The Cisco Certified Systems Instructor (CCSI) Certification Exam 96 Exam time Hints for managing tenseness 97 Exam Preparation Tips 99 Examination hints 104 Preparing for an Essay Exam 106 Multiple Choice examination tips 108 Test Taking Strategies 110 Memory Tips and Test Taking Strategies 112 More Test Taking Strategies 114 Stress Management Test Anxiety 117 Even More Test Taking Strategies 120 Specific Hints for Answering Multiple alternative Questions 121 Taking Tests 122 Before the Test 122 During the test 123 After the test 124 Exam time Hints for result driven studying 124 Glossary

11 Cisco Career Certifications Cisco Career Certifications Cisco Career Certifications are IT Professional certifications for Cisco Systems products. The tests are administered by Pearson VUE. The five levels of certification are Entry Associate Professional Expert and Architect along with targeted certifications for Specialist and Technician. These are obtainable in seven dissimilar subject areas Routing Switching Design Network Security Service Provider Storage Networking Voice and Wireless. education The traditional educational establishment that teaches Cisco skills is called the Cisco Networking Academy. 1 Cisco Networking Academy students can demand examination vouchers that let them to get a needed examination over an extended time of time. 2 Cisco courses are also offered at collegiate institutions and education is obtainable from Cisco Learning Partners such as the Cisco 360 Learning Program for CCIE and the Cisco Learning Network. Certification The table below shows the dissimilar paths and levels for CISCO certifications. To really get CISCO cert exams you must discover a test centre who works with Pearson Vue. Cisco says there are no prerequisites for CCIE exams but they are written exams and they commend lots of practice. There is also a hands on lab test. Both the written and lab tests are USD. Please annotation that Senior Associate is not an functionary CISCO level but the Network Security Voice and Wireless paths all use CCNA as a prerequisite. CISCO lists them at the same associate level as a CCNA. Certification Paths Level Routing Switching 3 Storage Networking 4 Service Provider 5 Design 6 Network Security 7 Voice 8 Wireless 9 Professional CCNP BSCI BCMSN or Composite ISCW ONT CCIP BSCI or

12 Composite QOS BGP MPLS or BGP + MPLS CCDP BSCI BCMSN or Composite ARCH CCSP SNRS SNAF IPS CANAC or MARS or SNAA CCNA Security CCVP QoS CVOICE TUC Communications Manager itinerary CIPT CIPT2 or CallManager itinerary CIPT GWGK any CCIE Certification or a sound CCNA Voice CCNP Wireless CUWSS IUWVN IUWMS IAUWS any CCIE Certification or a sound CCNA Wireless Senior Associate CCDA DESGN CCNA and BCMSN level information to travel past the cert examination. CCNA Security IINS a sound CCNA CCNA Voice IIUC or CVOICE 6. 0 a sound CCNA or any CCIE Certification CCNA Wireless IUWNE a sound CCNA Associate CCNA CCNA or ICND ICND2 Entry Level CCENT ICND1 10 Re certification All CCENT CCNA CCDA CCNP CCDP CCSP CCVP CCNA Security CCNA Voice CCNA Wireless CCIP CCIE certifications and Specialist certifications are sound for 3 years. Re certification requires re taking the examination or passing a higher level test Entry level certification The lowest level of certification is Cisco Certified Entry Networking Technician CCENT which covers fundamental networking information. It is appropriate for an entryway level net support situation. CCENT certified personnel can put into an office or a position control and troubleshoot a small undertaking net including fundamental net security. 13 CCENT is the first pace towards a CCNA certification. The CCENT certification is earned upon passing the Interconnecting Cisco Networking Devices Part 1 ICND1 Exam Associate certifications 12

13 Associate Certifications is the 2nd level of certifications. Associate Certifications split separate certifications by subject substance. Cisco Certified Network Associate The Cisco Certified Network Associate CCNA certification covers skills necessary to administer devices on small or intermediate state sized networks. 14 This certification requires the ICND and ICND exams. Examinees may get the exams separately or the composite CCNA examination. 15 It is generally a prerequisite to more advanced certifications such as the CCNA specialty exams and Cisco Professional level certifications e. g. CCNP CCNP Wireless CCNP Security etcetera. These exams are conducted by Pearson VUE test centers. 16 Specialty Paths CCNA certified individuals specialize by engineering. All specialized tracks require passing and maintain a CCNA certification. Security CCNA Security validates information of security framework threats and vulnerabilities to networks and source of danger mitigation. Required skills comprise installation troubleshooting and monitoring of net devices to maintain the moral soundness confidentiality and availability of data and devices. This certification is earned by passing the IINS Implementing Cisco IOS Network Security or IINS examination The IINS examination is needed for continuing the security certification itinerary to the CCNP. Voice The CCNA Voice certification validates skills for ability to speak technologies such as ability to speak technologies administrator ability to speak applied technologist and ability to speak manager. The certification involves implementing Cisco IOS Unified Communications. It validates skills in VoIP technologies such as IP PBX IP telephony handset phone call discipline in personal activities and ability to speak earth mail solutions. Candidates acquire vulnerability to the elements to the Cisco Unified Communications architec- 13

14 tonics and design that cover mobility comportment and TelePresence applications ICOMM V8. 0 Introducing Cisco Voice and Unified Communications Administration is the needed examination. Wireless The CCNA Wireless certification covers wireless LANs including networking associates administrators wireless support specialists and WLAN project managers. The certification validates skills in the configuration implementation and support of wireless LANs IUWNE Implementing Cisco Unified Wireless Networking Essentials is the needed examination. Service provider CCNA Service Provider focuses validates the way to configure and implement baseline Cisco Service Provider Next Generation networks. The needed Exams are Building Cisco Service Provider Next Generation Networks Part 1 SPNGN1 and Building Cisco Service Provider Next Generation Networks Part 2 SPNGN2. Standard CCNA certification is not a prerequisite. The grade Building Cisco Service Provider Next Generation Networks is delivered in two parts. Part 1 is a 5 day instructor led track that supplies the fundamental information and skills necessary to support a service provider net. The track supplies information of the enormous net parts and helps learners to comprehend how service provider networks work. The track introduces IP Next Generation Network IP NGN architectonics. The track also comprises of remote labs that support benefit concerned with actual use or practice skills for deploying fundamental Cisco IOS IOS XE and Cisco IOS XR software features. Part 2 is a 5 day instructor led track that supplies information of net construction and IP NGN architectonics. The track comprises of additional remote labs. 21 Service provider operations CCNA service provider operations supplies skills in a prescriptive troubleshooting environment in a carrier grade IP NGN center net framework. The needed exams are ICND1 Interconnecting 14

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