CMMI 100 Success Secrets

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "CMMI 100 Success Secrets"

Transcription

1 CMMI 100 Success Secrets Capability Maturity Model Integration 100 Success Secrets Most Asked Questions: The Missing CMMI-DEV, CMMI-ACQ Project Management and Process Guide Lance Batten

2 CMMI 100 Success Secrets Copyright 2008 Notice of rights All rights reserved. No part of this book may be reproduced or transmitted in any form by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Notice of Liability The information in this book is distributed on an As Is basis without warranty. While every precaution has been taken in the preparation of the book, neither the author nor the publisher shall have any liability to any person or entity with respect to any loss or damage caused or alleged to be caused directly or indirectly by the instructions contained in this book or by the products described in it. Trademarks Many of the designations used by manufacturers and sellers to distinguish their products are claimed as trademarks. Where those designations appear in this book, and the publisher was aware of a trademark claim, the designations appear as requested by the owner of the trademark. All other product names and services identified throughout this book are used in editorial fashion only and for the benefit of such companies with no intention of infringement of the trademark. No such use, or the use of any trade name, is intended to convey endorsement or other affiliation with this book.

3 CMMI 100 Success Secrets There has never been an CMMI Guide like this. 100 Success Secrets is not about the ins and outs of CMMI. Instead, it answers the top 100 questions that we are asked and those we come across in forums, our consultancy and education programs. It tells you exactly how to deal with those questions, with tips that have never before been offered in print. This book is also not about CMMI s best practice and standards details. Instead, it introduces everything you want to know to be successful with CMMI.

4 Table of Contents CMM and Its Level...9 All about Capability Maturity Model for Software...11 The Integration of the CMMs...13 Capability Maturity Model or CMM: Understanding the Fundamental Structure...15 Cisco CMM Level...17 CMI PPT Presenting CMMI as a Good Investment...18 The Evolution of the CMM...20 To Be on CMM Level Calibrating the CMM...22 The Old CMM and the New CMMI...23 Find it at CMM.com...25 Attendance to a CMM Conference or Workshop...26 CMM Defined Level on Coordination...28 CMM Engineering and Its Roles...29 The Need for a CMM Inspection...31 The Role of the CMM Inspection Service...32 What a CMM Inspector Does?...33 ISO and CMM Differentiated...35 CMM Jobs for IT Professionals...37 The 5 Levels of CMM...39

5 CMM Level 5 Optimized Approach for Process Improvement The Five Levels of CMM Doing CMM Measurement and Analysis Right The Need for CMM Measuring Capability Maturity Model (CMM) What does it mean? Sad News CMM Misconceptions CMMI Online Evaluating Process Improvement Models for Your Organization The Organization Where the CMM Evolved The Structure of the CMM Process CMM Programmer A Major Player in Software Development58 The CMM as Discuss in the Wiki Bridging the Perfect Solutions thru CMM Accountancy CMM Accuracy Definition of the Best CMM Process The Definition of CMM Airlines The Difference between the CMM and CMMI Different Tasks of CMM Architects The Process for CMM Assessment The Levels of CMM Certification What is the CMM Definition? The Essence of Different CMM Events The Spirit of CMM Forum Finding a CMM Group... 79

6 The Basics of CMMI...80 The Basics of CMMI Appraisal...82 CMMI Assessment Key Indicators...83 Ways to Conduct CMMI Assessments...84 CMMI Certification: Do You Really Need It?...86 Some reasons why companies adopt CMMI...88 CMMI Compliance: Ensuring Quality Corporate Performance 90 The Advantage of Attending CMMI Conference...92 Understanding the Elements of CMMI Configuration Management...94 CMMI Consulting Firms: Providing Vital Help for Companies.96 Area Specific CMMI: The Continuous Approach...98 Understanding CMMI framework...99 Two Most Common Approaches in CMMI Implementation CMMI vs. ITIL: Knowing What to Choose CMMI maturity level: define Features of CMMI Level 1 Organizations What is a CMMI level 3? Some important notes on CMMI Level Defining the Different CMMI Levels How to Select an Appropriate CMMI Model CMMI Overview: A Quick Peek at CMMI How CMMI Process Areas are evaluated? CMMI Processes - Achieving Goals and Best Practices...117

7 CMMI Process Improvement - Maximize Resources and Eliminate Mistakes CMMI Project: Keys to Success of CMMI Implementation CMMI Project Management System: Optimizing Corporate Project Management Models CMMI Project Management System: Optimizing Corporate Project Management Models Understanding the CMMI Quality Systems Understanding the Steps Involved in CMMI SCAMPI The Benefits of CMMI Software CMMI Staged Representation: Providing a Window for CMMI Implementation SEI-CMMI: Some standards, procedures, and policies accounted CMMI Training: Improving the Skills of Management Professionals The Significance of CMM KPA for the Assessment CMM Level 1: When Process Inconsistency Is the Problem CMM Level 2: Where Processes and Successes Start to Be Replicated The Transformation to CMM Level CMM Level 4: When Quantitative Goals Are Set and Met CMM Level 5 Companies: Those Who Achieve Their Quantitative Process Improvement Goals

8 CMM Mailing: Getting the Messages Across The CMM Maturity Levels Companies Must Go Through CMM National Security Agency Way Understanding what CMM Programming Is CMM Quality Benchmark CMM Recruitment Booms as the Model Gains Notice CMM Sales to go Up with CMM Implementation CMM vendors or providers: Types of service offered CMM Services and their Nature Characteristics of an Effective CMM Software Achieving the Best Results thru CMM Training CMM vs. CMMI: Understanding both ends Understanding the difference between CMM and CMMI Introduction to CMMI: Going Back to the Basics of CMMI Intro to CMMI: Why is Important to Understand the Basics of CMMI? ISO CMMI Model: Creating a Synergy to Improve the Business Process What is People CMM? Understanding the Underlying Facts about SEI CMM SEI CMMI: Trailblazing the Way towards Technological Development What is CMM: Looking at its Evolution...182

9 9 CMM and Its Level One way of ensuring that software companies are capable of delivering service with quality is by knowing the maturity level of their organization. A maturity level is based on the capability of software developers in their ability to develop software. Software companies follow a standard of process in the development, testing and software application; and rules for appearance of final program code, components, interfaces, etc. These standards are applied using the Capability Maturity Model (CMM). The CMM is the model of process maturity for software development. The CMM has 5 levels, which are defined based on process capability. The model shows the organizational maturity of software developers as it moves to next level towards a disciplined, measured, and continuously improving software process. The levels are the following: 1. Initial level. The development of quality software depends entirely on the manager s personal approach and the programmers experience. This means that a project s success can be repeated by same set of managers and programmers. 2. Repeatable level. The project planning and management is based on experience earned in the past. This level may have tendency to roll back on initial level. 3. Defined level. The standards for the processes of software development and maintenance are introduced and documented (including project management) under this level. 4. Managed level. Quantitative indices (for both software and process as a whole) established in the organization. 5. Optimizing level. Improvement procedures are carried out both involving processing and evaluation of new technologies introduce.

10 10 It is important that software developers are able to deliver the service as required on time. After all, it is just fair that companies gets their money s worth.

11 11 All about Capability Maturity Model for Software The Capability Maturity Model for Software (SW-CMM) was the first improvement model developed by the Software Engineering Institute (SEI). It was created to address the need for the Department of Defense software projects in determining who should win the bids other than being the lowest bidder. At first, the CMM questionnaire was used to measure the software developer/contractor s capability of producing the quality software systems. It was also the software developer s way of selfassessing their internal process improvement. The SW-CMM provided guidelines towards software process improvement. It was used as a reference model of mature practices in assessing a group s ability to perform the discipline. It provided guidance to organization on how to gain control of their processes in the development and software maintenance, work within the culture of software engineering and excellent management. It was designed in such a way that software organizations may be guided in selecting the process improvement strategies by establishing the current process maturity and identifying some issues that are critical to software quality and process improvement. The SW-CMM is based on recommended practices acquired from software-process assessments and feedbacks from both industry and government. The SW-CMM has 5 maturity levels. The levels are Level 1 (Initial), Level 2 (Repeatable), Level 3 (Defined), Level 4 (Managed) and Level 5 (Optimizing). Each maturity level defines the level of process capability. Each level consists of set of process goals. An establishment of a different component in the software

12 12 process under each level of maturity results to an increase in the organization s process capability. It should be noted that SW-CMM is a guide a model, it is not suppose to be dictatorial. Your process work improvement depends entirely on your decision subject to recommended best practices.

13 13 The Integration of the CMMs The Capability Maturity Model for Software known as the CMM and SW-CMM has been replaced by SEI with Capability Maturity Model Integration (CMMI). The CMMI was introduced to sort out the issues in the use of multiple CMMs. CMMI combined the three source models namely; Capability Maturity Model for Software (SW-CMM) v2.0 draft C, the Systems Engineering Capability Model (SECM), the Integrated Product Development Capability Maturity Model (IPD-CMM) v0.98 The CMMI is a process improvement approach that gives organizations the essential elements of effective processes. The process improvement can be used across a project, a division, or an entire organization. It helps the integration of traditionally separate organizational functions, set process improvement goals and priorities. The CMMI aids in guiding the quality processes, and provide a reference point for appraising current processes. The CMMI models are based on CMMI best practices which are published to address different area of interest. The two areas of interest that cover the CMMI models are Development and Acquisition. CMMI Version 1.2 is the current release models and it has two versions. These versions are the CMMI for Development (CMMI-DEV), Version 1.2 which seeks to address product and service development processes and CMMI for Acquisition (CMMI-ACQ), Version 1.2 which seeks to address supply chain management, acquisition, and outsourcing processes in government and industry. It is for the organization to choose which model that appropriately applies to their business objectives. Software organizations cannot be CMMI certified. However, they can be appraised and be awarded a 1-5 level rating. The rating results of

14 14 which can be published should the organization appraised feels like it.

15 15 Capability Maturity Model or CMM: Understanding the Fundamental Structure The Capability Maturity Model may be a complex process to understand with satisfaction but successfully engaging with and eventually adapting it in an organization will surely entail great success. A neophyte in the use of the CMM should have a basic understanding about what makes up the whole structure of the maturity model. In proper spectrum, what sort of aspects should be clearly defined and understood? Below are some of the aspects of Capability Maturity Model or CMM: First, you will need to understand the Maturity Levels that make-up the whole process of CMM. This is usually contained in a five-level structure. These levels are geared towards the fulfillment of each level to attain optimized process in improving every activity in the organization. Second, you will need to comprehend the areas in the organization that act as key process. The KPA or the key process area is used as an identifier to determine the group-related events in an organization. Having that determined will lead towards attaining a group of objectives that play a vital role in the totality of the organization. Third, you will need to understand and know your objectives or goals. These goals will delimit your key process area. By having this done, you do not only conserve your organizational resources but also makes an efficient utility of all your resources. Lastly, there should be proper identification of the key practice in an organization. These practices will bear great

16 16 impact in contributing to the efficient execution of the key process in the organization.

17 17 Cisco CMM Level Software organizations to be highly competitive should be able to show their capability of delivering the work product on time. Most business transactions during these modern times are done over the internet. Customers use the search engine to search for information they want to know. Purchases and payments can be done over the internet. A search of a product or service would bring up several websites of companies offering the product or service. You need to have your website work so you do not lose your customer. Customers will probably get angry if payments were made and it would not show on your website. Now, you need to rethink and find a software developer that can help you at least make your website or the change of system maybe best thing to do. To find a software developer capable of delivering the software development to your website would mean looking into the level of maturity of the organization. One of the service provider and software developer who can provide you with this need is Cisco. Cisco offers hardware, software and service that create internet solutions whether in business, government, education etc. They have trained programmers and engineers considered the best in process development. They design systems in business processes that helped many companies in their business ventures. The Cisco CMM has a high rating of maturity, as it continues to improve their process based on quantitative feedback and pilot of new ideas and technologies both from customers and staff as well. Cisco products are worth your spending.

18 18 CMI PPT Presenting CMMI as a Good Investment If a company finds itself under-utilizing its resources, lacking in productivity, taking out more waste than ever, repeating the same mistakes over and over again, and just needing a major overhaul, it's time for it to look at its processes and check if they are not working efficiently by themselves and with each other. Capability Maturity Model Integration (CMMI) is an approach that an organization can implement in situations like the one described above. CMMI is a method that is focused on providing an organization the needed components to covert ineffective processes to efficient ones. Of course, people who are not familiar with CMMI may like the idea behind it, but may not completely buy into the idea without a little more explanation. Therefore, it's important to present CMMI to the company in a simple and straightforward manner. One good way to do that is to make a PowerPoint presentation that explains what CMMI is, its purpose, how it works, and the benefits of implementing it. It's also important for the presenter to discuss the four main process area categories and the 22 process areas that make up CMMI. Using actual data measuring success rates of other companies who used CMMI is also a good thing to add in the presentation. The company needs to understand that their expense in implementing CMMI is actually an investment, and

19 19 the ROI is much more profitable for the company in the long run. This is perhaps the most important aspect. A company is a business, and business is always centered on making good investments. CMMI should be presented as an investment that will pay off consistently and continuously.

Supply Chain Management 100 Success Secrets

Supply Chain Management 100 Success Secrets Supply Chain Management 100 Success Secrets Supply Chain Management 100 Success Secrets - 100 Most Asked Questions: The Missing SCM Software, Logistics, Solution, System and Process Guide Lance Batten

More information

Business Process Management 100 Success Secrets

Business Process Management 100 Success Secrets Business Process Management 100 Success Secrets 100 most Asked Questions on BPM Process, Software, Tools and Solutions Gerard Blokdijk Business Process Management 100 Success Secrets Copyright 2008 by

More information

CRM 100 Success Secrets

CRM 100 Success Secrets CRM 100 Success Secrets 100 Most Asked Questions on Customer Relationship Management Software, Solutions, Systems, Applications and Services Gerard Blokdijk CRM 100 Success Secrets Copyright 2008 by Gerard

More information

Change management 100 Success Secrets

Change management 100 Success Secrets Change management 100 Success Secrets The Complete Guide to Process, Tools, Software and Training in Organizational Change Management Gerard Blokdijk Change management 100 Success Secrets Copyright 2008

More information

ERP 68 Success Secrets - 68 Most Asked Questions On ERP - What You Need To Know. Copyright by Jason Wagner

ERP 68 Success Secrets - 68 Most Asked Questions On ERP - What You Need To Know. Copyright by Jason Wagner ERP 68 Success Secrets - 68 Most Asked Questions On ERP - What You Need To Know Copyright by Jason Wagner Notice of rights All rights reserved. No part of this book may be reproduced or transmitted in

More information

CFA 100 Success Secrets

CFA 100 Success Secrets CFA 100 Success Secrets 100 Most Asked Questions: The Missing CFA Exam, Course, Preparation and Review Introduction Guide Korbin Howard CFA 100 Success Secrets Copyright 2008 Notice of rights All rights

More information

Outsourcing 100 Success Secrets

Outsourcing 100 Success Secrets Outsourcing 100 Success Secrets Outsourcing 100 Success Secrets - 100 Most Asked Questions: The Missing IT, Business Process, Call Center, HR- Outsourcing to India, China and more Guide Gerard Blokdijk

More information

Currency Trading and Forex 100 Success Secrets 100 Most Asked Questions on becoming a Successful Currency Trader

Currency Trading and Forex 100 Success Secrets 100 Most Asked Questions on becoming a Successful Currency Trader Currency Trading and Forex 100 Success Secrets 100 Most Asked Questions on becoming a Successful Currency Trader Copyright 2008 Currency Trading and Forex 100 Success Secrets Notice of rights All rights

More information

Business Intelligence 100 Success Secrets

Business Intelligence 100 Success Secrets Business Intelligence 100 Success Secrets 100 Most Asked Questions: The Missing BI software, Tools, Consulting and Solutions Guide Gerard Blokdijk Business Intelligence 100 Success Secrets Copyright 2008

More information

Contingency Plan 32 Success Secrets. Copyright by Philip Downs

Contingency Plan 32 Success Secrets. Copyright by Philip Downs Contingency Plan 32 Success Secrets Copyright by Philip Downs Notice of rights All rights reserved. No part of this book may be reproduced or transmitted in any form by any means, electronic, mechanical,

More information

Network Management 100 Success Secrets

Network Management 100 Success Secrets Network Management 100 Success Secrets The Complete Guide to Network Management Software, Tools, Systems, Services and Performance management Gerard Blokdijk Network Management 100 Success Secrets Copyright

More information

Virtualization 100 Success Secrets. 100 Most asked questions on Server and Desktop Virtualization, Thinapp Software, Windows and Vista Applications

Virtualization 100 Success Secrets. 100 Most asked questions on Server and Desktop Virtualization, Thinapp Software, Windows and Vista Applications Virtualization 100 Success Secrets 100 Most asked questions on Server and Desktop Virtualization, Thinapp Software, Windows and Vista Applications Virtualization 100 Success Secrets Copyright 2008 Notice

More information

ERP 100 Success Secrets

ERP 100 Success Secrets ERP 100 Success Secrets Enterprise Resource Planning 100 Success Secrets - 100 Most Asked Questions: The Missing ERP Software, Systems, Solutions, Applications and Implementations Guide Godfrey Glenn ERP

More information

Point of sale 22 Success Secrets - 22 Most Asked Questions On Point of sale - What You Need To Know. Copyright by Henry Alford

Point of sale 22 Success Secrets - 22 Most Asked Questions On Point of sale - What You Need To Know. Copyright by Henry Alford Point of sale 22 Success Secrets - 22 Most Asked Questions On Point of sale - What You Need To Know Copyright by Henry Alford Notice of rights All rights reserved. No part of this book may be reproduced

More information

IT Security Management 100 Success Secrets

IT Security Management 100 Success Secrets IT Security Management 100 Success Secrets 100 Most Asked Questions: The Missing IT Security Management Control, Plan, Implementation, Evaluation and Maintenance Guide Lance Batten IT Security Management

More information

Siebel 100 Success Secrets

Siebel 100 Success Secrets Siebel 100 Success Secrets 100 most asked questions on Siebel Customer Relationship Management Applications covering Oracle enterprise CRM, On Demand software and Business Intelligence Siebel 100 Success

More information

LUXOFT ADVANTAGES. International Quality Standards

LUXOFT ADVANTAGES. International Quality Standards CMMI LUXOFT ADVANTAGES International Quality Standards CMMI CIS s first SEI CMM/CMMI level 5 assessment in 2003, Europe s first SEI CMMI v1.2 Level 5 assessment in 2007 ISO annual confirmation of ISO 9001:2008

More information

Landing Page 101: Learn the Top 100 Tips to Landing Pages - Improve your ROI with Quality Landing Pages, Now Create Landing Pages that truly convert.

Landing Page 101: Learn the Top 100 Tips to Landing Pages - Improve your ROI with Quality Landing Pages, Now Create Landing Pages that truly convert. Landing Page 101: Learn the Top 100 Tips to Landing Pages - Improve your ROI with Quality Landing Pages, Now Create Landing Pages that truly convert. Landing Pages 100 Success Secrets Copyright 2008 Notice

More information

Six Sigma 100 Success Secrets

Six Sigma 100 Success Secrets Six Sigma 100 Success Secrets The Missing Six Sigma Green Belt, Black Belt Training, Certification, Design and Implementation Guide Gerard Blokdijk Six Sigma 100 Success Secrets Copyright 2008 by Gerard

More information

Knowledge Management 95 Success Secrets. Copyright by Martin Fowler

Knowledge Management 95 Success Secrets. Copyright by Martin Fowler Knowledge Management 95 Success Secrets Copyright by Martin Fowler Notice of rights All rights reserved. No part of this book may be reproduced or transmitted in any form by any means, electronic, mechanical,

More information

Disaster recovery planning 38 Success Secrets - 38 Most Asked Questions On Disaster recovery planning - What You Need To Know

Disaster recovery planning 38 Success Secrets - 38 Most Asked Questions On Disaster recovery planning - What You Need To Know Disaster recovery planning 38 Success Secrets - 38 Most Asked Questions On Disaster recovery planning - What You Need To Know Copyright by Gladys Noel Notice of rights All rights reserved. No part of this

More information

Software Process Improvement CMM

Software Process Improvement CMM Software Process Improvement CMM Marcello Visconti Departamento de Informática Universidad Técnica Federico Santa María Valparaíso, Chile Software Engineering Institute Founded by the Department of Defense

More information

Management Training 100 Success Secrets

Management Training 100 Success Secrets Management Training 100 Success Secrets All you need to know about Management Training Gerard Blokdijk Management Training 100 Success Secrets Copyright 2008 by Gerard Blokdijk Notice of rights All rights

More information

Using Ruby on Rails for Web Development. Introduction Guide to Ruby on Rails: An extensive roundup of 100 Ultimate Resources

Using Ruby on Rails for Web Development. Introduction Guide to Ruby on Rails: An extensive roundup of 100 Ultimate Resources Using Ruby on Rails for Web Development Introduction Guide to Ruby on Rails: An extensive roundup of 100 Ultimate Resources Ruby on Rails 100 Success Secrets Copyright 2008 Notice of rights All rights

More information

Viral Marketing 100 Success Secrets

Viral Marketing 100 Success Secrets Viral Marketing 100 Success Secrets Viral Marketing 100 Success Secrets- Secret Strategies, Buzz marketing Tips and tricks, and Interactive Marketing: 100 Simple Online Campaign Principles Viral Marketing

More information

Internet service provider 24 Success Secrets - 24 Most Asked Questions On Internet service provider - What You Need To Know

Internet service provider 24 Success Secrets - 24 Most Asked Questions On Internet service provider - What You Need To Know Internet service provider 24 Success Secrets - 24 Most Asked Questions On Internet service provider - What You Need To Know Copyright by Dennis Wilkinson Notice of rights All rights reserved. No part of

More information

Adwords 110 Success Secrets. Copyright by Lois Rogers

Adwords 110 Success Secrets. Copyright by Lois Rogers Adwords 110 Success Secrets Copyright by Lois Rogers Notice of rights All rights reserved. No part of this book may be reproduced or transmitted in any form by any means, electronic, mechanical, photocopying,

More information

Getting Started with iphone SDK, Android and others: Mobile Application Development Create your Mobile Applications Best Practices Guide

Getting Started with iphone SDK, Android and others: Mobile Application Development Create your Mobile Applications Best Practices Guide Getting Started with iphone SDK, Android and others: Mobile Application Development Create your Mobile Applications Best Practices Guide Copyright 2008 Mobile Application Development 100 Success Secrets

More information

Configuration Management 100 Success Secrets

Configuration Management 100 Success Secrets Configuration Management 100 Success Secrets All you need to know about Configuration Management Software, Change Management, Jobs, Plans, Tools, Control, Database, Process and System Gerard Blokdijk Configuration

More information

Key Performance Indicator 26 Success Secrets. Copyright by Benjamin Hodges

Key Performance Indicator 26 Success Secrets. Copyright by Benjamin Hodges Key Performance Indicator 26 Success Secrets Copyright by Benjamin Hodges Notice of rights All rights reserved. No part of this book may be reproduced or transmitted in any form by any means, electronic,

More information

Asset Management 42 Success Secrets. Copyright by Patrick Clements

Asset Management 42 Success Secrets. Copyright by Patrick Clements Asset Management 42 Success Secrets Copyright by Patrick Clements Notice of rights All rights reserved. No part of this book may be reproduced or transmitted in any form by any means, electronic, mechanical,

More information

Service Oriented Architecture 68 Success Secrets. Copyright by Irene Gray

Service Oriented Architecture 68 Success Secrets. Copyright by Irene Gray Service Oriented Architecture 68 Success Secrets Copyright by Irene Gray Notice of rights All rights reserved. No part of this book may be reproduced or transmitted in any form by any means, electronic,

More information

Call Center 101 Success Secrets. Copyright by Timothy Phelps

Call Center 101 Success Secrets. Copyright by Timothy Phelps Call Center 101 Success Secrets Copyright by Timothy Phelps Notice of rights All rights reserved. No part of this book may be reproduced or transmitted in any form by any means, electronic, mechanical,

More information

Amazon Web Services 100 Success Secrets

Amazon Web Services 100 Success Secrets Amazon Web Services Amazon Web Services Made Simple: Learn how Amazon EC2, S3, SimpleDB and SQS Web Services enables you to reach business goals faster Copyright 2008 Amazon Web Services 100 Success Secrets

More information

CA Service Desk Manager Administrator

CA Service Desk Manager Administrator CA Service Desk Manager Administrator Secrets To Acing The Exam and Successful Finding And Landing Your Next CA Service Desk Manager Administrator Certified Job 1 2 Write a review to receive any FREE ebook

More information

Avaya Certified Support Specialist Contact Center Control Manager (ACSS)

Avaya Certified Support Specialist Contact Center Control Manager (ACSS) Avaya Certified Support Specialist Contact Center Control Manager (ACSS) Secrets To Acing The Exam and Successful Finding And Landing Your Next Avaya Certified Support Specialist Contact Center Control

More information

Certificate in Software Asset Management Essentials

Certificate in Software Asset Management Essentials Certificate in Software Asset Management Essentials Secrets To Acing The Exam and Successful Finding And Landing Your Next Certificate in Software Asset Management Essentials Certified Job 1 2 Write a

More information

Disaster Recovery 100 Success Secrets

Disaster Recovery 100 Success Secrets Disaster Recovery 100 Success Secrets Disaster Recovery 100 Success Secrets - IT Business Continuity, Disaster Recovery planning and Services Gerard Blokdijk Disaster Recovery 100 Success Secrets Copyright

More information

The Compelling Case For CMMI-SVC: CMMI-SVC, ITIL & ISO20000 demystified

The Compelling Case For CMMI-SVC: CMMI-SVC, ITIL & ISO20000 demystified The Compelling Case For CMMI-SVC: CMMI-SVC, ITIL & ISO20000 demystified T: 01748 821824 E: marketing@lamri.com Agenda What is CMMI-SVC? How Does CMMI-SVC Relate to Existing Models? CMMI-SVC and ISO 20000

More information

A common core ITIL Version 3.0 and CMMi-SVC

A common core ITIL Version 3.0 and CMMi-SVC A common core ITIL Version 3.0 and CMMi-SVC WHITE PAPER Authors: Nikhil P Desai Vyjayanthi Bharadwaj Uday Nagarkatti Bipin Paracha Abstract The objective of this paper is to establish an analogy between

More information

SQL Server. SQL Server 100 Most Asked Questions: Best Practices guide to managing, mining, building and developing SQL Server databases

SQL Server. SQL Server 100 Most Asked Questions: Best Practices guide to managing, mining, building and developing SQL Server databases SQL Server SQL Server 100 Most Asked Questions: Best Practices guide to managing, mining, building and developing SQL Server databases SQL Server 100 Success Secrets Copyright 2008 Notice of rights All

More information

CMMI: Adapting to SEI's New Integrated CMM

CMMI: Adapting to SEI's New Integrated CMM CMMI: Adapting to SEI's New Integrated CMM Richard E. Biehl, CQA, CSQE Data-Oriented Quality Solutions Please note that CMM, CMMI, and Capability Maturity Model are registered trademarks of Carnegie Mellon

More information

Software as a Service - SaaS 100 Success Secrets

Software as a Service - SaaS 100 Success Secrets Software as a Service - SaaS 100 Success Secrets SaaS 100 Success Secrets - How companies successfully buy, manage, host and deliver software as a service (SaaS) Gerard Blokdijk SaaS 100 Success Secrets

More information

Certified Cloud Technology. Professional

Certified Cloud Technology. Professional Certified Cloud Technology Professional Secrets To Acing The Exam and Successful Finding And Landing Your Next Certified Cloud Technology Professional Certified Job 1 2 Write a review to receive any FREE

More information

Certified System Administrator (CSA)

Certified System Administrator (CSA) Certified System Administrator (CSA) Secrets To Acing The Exam and Successful Finding And Landing Your Next Certified System Administrator (CSA) Certified Job 1 2 Write a review to receive any FREE ebook

More information

CCIE 100 Success Secrets

CCIE 100 Success Secrets CCIE 100 Success Secrets Cisco Certified Internetwork Expert; The Missing Training, Exam Study, Certification Preparation and CCIE Application Guide Gerard Blokdijk CCIE 100 Success Secrets Copyright 2008

More information

Getting and Finding Computer Network, Systems, and Database Administrators Jobs. The Ultimate Guide for Job Seekers and Recruiters

Getting and Finding Computer Network, Systems, and Database Administrators Jobs. The Ultimate Guide for Job Seekers and Recruiters Getting and Finding Computer Network, Systems, and Database The Ultimate Guide for Job Seekers and Recruiters Copyright Notice of Rights All rights reserved. No part of this book may be reproduced or transmitted

More information

Adwords 100 Success Secrets. Google Adwords Secrets revealed, How to get the Most Sales Online, Increase Sales, Lower CPA and Save Time and Money

Adwords 100 Success Secrets. Google Adwords Secrets revealed, How to get the Most Sales Online, Increase Sales, Lower CPA and Save Time and Money Adwords 100 Success Secrets Google Adwords Secrets revealed, How to get the Most Sales Online, Increase Sales, Lower CPA and Save Time and Money Adwords 100 Success Secrets Copyright 2008 Notice of rights

More information

A Systematic Review of Software Process Improvement by CMMI

A Systematic Review of Software Process Improvement by CMMI , pp.21-26 http://dx.doi.org/10.14257/ijseia.2014.8.2.03 A Systematic Review of Software Process Improvement by CMMI Poonam Dhankhar 1 and Anil Kumar Mishra 2 1 M.Tech (Software Engineering) 2 Assistant

More information

Certified Software Development Associate (CSDA)

Certified Software Development Associate (CSDA) Certified Software Development Associate (CSDA) Secrets To Acing The Exam and Successful Finding And Landing Your Next Certified Software Development Associate (CSDA) Certified Job 1 2 Write a review to

More information

Certified Professional. Penetration Tester (ecppt)

Certified Professional. Penetration Tester (ecppt) Certified Professional Penetration Tester (ecppt) Secrets To Acing The Exam and Successful Finding And Landing Your Next Certified Professional Penetration Tester (ecppt) Certified Job 1 2 Write a review

More information

Brocade Certified Service Provider Network Engineer (BCSPNE)

Brocade Certified Service Provider Network Engineer (BCSPNE) Brocade Certified Service Provider Network Engineer (BCSPNE) Secrets To Acing The Exam and Successful Finding And Landing Your Next Brocade Certified Service Provider Network Engineer (BCSPNE) Certified

More information

Certified Database Design Specialist

Certified Database Design Specialist Certified Database Design Specialist Secrets To Acing The Exam and Successful Finding And Landing Your Next Certified Database Design Specialist Certified Job 1 2 Write a review to receive any FREE ebook

More information

BUSINESS ETHICS. Copyright

BUSINESS ETHICS. Copyright Copyright Notice of Rights All rights reserved. No part of this book may be reproduced or transmitted in any form by any means, electronic, mechanical, photocopying, recording, or otherwise, without the

More information

Certified Network Security Engineer (CNSE)

Certified Network Security Engineer (CNSE) Certified Network Security Engineer (CNSE) Secrets To Acing The Exam and Successful Finding And Landing Your Next Certified Network Security Engineer (CNSE) Certified Job 1 2 Write a review to receive

More information

Administration of Symantec Endpoint Protection

Administration of Symantec Endpoint Protection Administration of Symantec Endpoint Protection Secrets To Acing The Exam and Successful Finding And Landing Your Next Administration of Symantec Endpoint Protection Certified Job 1 2 Write a review to

More information

Quality Systems Frameworks. SE 350 Software Process & Product Quality 1

Quality Systems Frameworks. SE 350 Software Process & Product Quality 1 Quality Systems Frameworks 1 What is a Quality System? An organization uses quality systems to control and improve the effectiveness of the processes used to deliver a quality product or service A Quality

More information

AIS HP Converged Infrastructure. Secrets To Acing The Exam and Successful Finding And Landing Your Next AIS HP Converged Infrastructure Certified Job

AIS HP Converged Infrastructure. Secrets To Acing The Exam and Successful Finding And Landing Your Next AIS HP Converged Infrastructure Certified Job AIS HP Converged Infrastructure Secrets To Acing The Exam and Successful Finding And Landing Your Next AIS HP Converged Infrastructure Certified Job 1 2 Write a review to receive any FREE ebook from our

More information

Certified Software Product Manager (ISPMA)

Certified Software Product Manager (ISPMA) Certified Software Product Manager (ISPMA) Secrets To Acing The Exam and Successful Finding And Landing Your Next Certified Software Product Manager (ISPMA) Certified Job 1 2 Write a review to receive

More information

PMP/PMBOK 100 Success Secrets

PMP/PMBOK 100 Success Secrets PMP/PMBOK 100 Success Secrets PMP/PMBOK 100 Success Secrets - Project Management Professional; The Missing Exam Study, Certification Preparation and Project Management Body of Knowledge Guide Application

More information

Certified Information Security Manager

Certified Information Security Manager Certified Information Security Manager Secrets To Acing The Exam and Successful Finding And Landing Your Next Certified Information Security Manager Certified Job 1 2 Write a review to receive any FREE

More information

CMMI for Acquisition, Version 1.3

CMMI for Acquisition, Version 1.3 CMMI for Acquisition, Version 1.3 CMMI-ACQ, V1.3 CMMI Product Team Improving processes for acquiring better products and services November 2010 TECHNICAL REPORT CMU/SEI-2010-TR-032 ESC-TR-2010-032 Software

More information

Cisco Certified Network Professional Routing and Switching (CCNP RS)

Cisco Certified Network Professional Routing and Switching (CCNP RS) Cisco Certified Network Professional Routing and Switching (CCNP RS) Secrets To Acing The Exam and Successful Finding And Landing Your Next Cisco Certified Network Professional Routing and Switching (CCNP

More information

CMMI for Development, Version 1.3

CMMI for Development, Version 1.3 CMMI for Development, Version 1.3 CMMI-DEV, V1.3 CMMI Product Team Improving processes for developing better products and services November 2010 TECHNICAL REPORT CMU/SEI-2010-TR-033 ESC-TR-2010-033 Software

More information

CMMI for Development, Version 1.3

CMMI for Development, Version 1.3 Carnegie Mellon University Research Showcase @ CMU Software Engineering Institute 11-2010 CMMI for Development, Version 1.3 CMMI Product Team Follow this and additional works at: http://repository.cmu.edu/sei

More information

GED How To Boot Camp: The Fast and Easy Way to Learn the Basics with 49 World Class Experts Proven Tactics, Techniques, Facts, Hints, Tips and Advice

GED How To Boot Camp: The Fast and Easy Way to Learn the Basics with 49 World Class Experts Proven Tactics, Techniques, Facts, Hints, Tips and Advice GED How To Boot Camp: The Fast and Easy Way to Learn the Basics with 49 World Class Experts Proven Tactics, Techniques, Facts, Hints, Tips and Advice Copyright Notice of rights All rights reserved. No

More information

Certified Data Center Design Professional (CDCDP)

Certified Data Center Design Professional (CDCDP) Certified Data Center Design Professional (CDCDP) Secrets To Acing The Exam and Successful Finding And Landing Your Next Certified Data Center Design Professional (CDCDP) Certified Job 1 2 Write a review

More information

Resource Management 58 Success Secrets. Copyright by Ashley Cote

Resource Management 58 Success Secrets. Copyright by Ashley Cote Resource Management 58 Success Secrets Copyright by Ashley Cote Notice of rights All rights reserved. No part of this book may be reproduced or transmitted in any form by any means, electronic, mechanical,

More information

Administration of Symantec Enterprise Vault for Exchange

Administration of Symantec Enterprise Vault for Exchange Administration of Symantec Enterprise Vault for Exchange Secrets To Acing The Exam and Successful Finding And Landing Your Next Administration of Symantec Enterprise Vault for Exchange Certified Job 1

More information

SW Process Improvement and CMMI. Dr. Kanchit Malaivongs Authorized SCAMPI Lead Appraisor Authorized CMMI Instructor

SW Process Improvement and CMMI. Dr. Kanchit Malaivongs Authorized SCAMPI Lead Appraisor Authorized CMMI Instructor SW Process Improvement and CMMI Dr. Kanchit Malaivongs Authorized SCAMPI Lead Appraisor Authorized CMMI Instructor Topics of Presentation Why improvement? What is CMMI? Process Areas and Practices in CMMI

More information

CMMI Version 1.2. SCAMPI SM A Appraisal Method Changes

CMMI Version 1.2. SCAMPI SM A Appraisal Method Changes Pittsburgh, PA 15213-3890 CMMI Version 1.2 SCAMPI SM A Appraisal Method Changes SM CMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University. Capability Maturity Model, Capability

More information

A Report on The Capability Maturity Model

A Report on The Capability Maturity Model A Report on The Capability Maturity Model Hakan Bayraksan hxb07u 29 November 2009 G53QAT Table of Contents Introduction...2 The evolution of CMMI...3 CMM... 3 CMMI... 3 The definition of CMMI... 4 Level

More information

International Association of Scientific Innovation and Research (IASIR) (An Association Unifying the Sciences, Engineering, and Applied Research)

International Association of Scientific Innovation and Research (IASIR) (An Association Unifying the Sciences, Engineering, and Applied Research) International Association of Scientific Innovation and Research (IASIR) (An Association Unifying the Sciences, Engineering, and Applied Research) International Journal of Engineering, Business and Enterprise

More information

Future of CMM and Quality Improvement. Roy Ko Hong Kong Productivity Council

Future of CMM and Quality Improvement. Roy Ko Hong Kong Productivity Council Future of CMM and Quality Improvement Roy Ko Hong Kong Productivity Council 1 Agenda Future Development of CMMI CMMI and Small Organizations CMMI and Agile Development Good Enough Quality CMMI and Other

More information

Certificate in Information Security Management Principles

Certificate in Information Security Management Principles Certificate in Information Security Management Principles Secrets To Acing The Exam and Successful Finding And Landing Your Next Certificate in Information Security Management Principles Certified Job

More information

Virtualization 105 Success Secrets. Copyright by Emily Rice

Virtualization 105 Success Secrets. Copyright by Emily Rice Virtualization 105 Success Secrets Copyright by Emily Rice Notice of rights All rights reserved. No part of this book may be reproduced or transmitted in any form by any means, electronic, mechanical,

More information

Aligning CMMI & ITIL. Where Am I and Which Way Do I Go? 2006 - cognence, inc.

Aligning CMMI & ITIL. Where Am I and Which Way Do I Go? 2006 - cognence, inc. Aligning CMMI & ITIL Where Am I and Which Way Do I Go? 2006 - cognence, inc. Agenda Where Am I? Current Situation Process Improvement Objectives How Do I Get There? CMMI ITIL Mapping, Commonalities, Differences

More information

MCAT 100 Success Secrets

MCAT 100 Success Secrets MCAT 100 Success Secrets MCAT Test Study Prep and Review 100 Success Secrets - The Missing Medical College Admission Study, Test, Examination concepts and Principles Guide Gerard Blokdijk MCAT 100 Success

More information

Process Improvement -CMMI. Xin Feng

Process Improvement -CMMI. Xin Feng Process Improvement -CMMI Xin Feng Objectives History CMMI Why CMMI CMMI representations 4/11/2011 Software Engineering 2 Process Improvement Achieve both qualityand productivity ( 生 产 力 ) It is not necessary

More information

VoIP Workbook. VoIP Workbook. Copyright 2008. Page 1

VoIP Workbook. VoIP Workbook. Copyright 2008. Page 1 VoIP Workbook Copyright 2008 Page 1 Notice of Rights All rights reserved. No part of this book may be reproduced or transmitted in any form by any means, electronic, mechanical, photocopying, recording,

More information

Success 111 Success Secrets. Copyright by Julia Bullock

Success 111 Success Secrets. Copyright by Julia Bullock Success 111 Success Secrets Copyright by Julia Bullock Notice of rights All rights reserved. No part of this book may be reproduced or transmitted in any form by any means, electronic, mechanical, photocopying,

More information

The Truth About Agile Software Development with Scrum, The Facts You Should Know

The Truth About Agile Software Development with Scrum, The Facts You Should Know The Truth About Agile Software Development with Scrum, The Facts You Should Know Copyright Notice of rights All rights reserved. No part of this book may be reproduced or transmitted in any form by any

More information

Capability Maturity Model Integration (CMMI ) Overview

Capability Maturity Model Integration (CMMI ) Overview Pittsburgh, PA 15213-3890 Capability Maturity Model Integration ( ) Overview SM CMM Integration, SCAMPI, SCAMPI Lead Appraiser, and SEI are service marks of Carnegie Mellon University., Capability Maturity

More information

Web architects. Job Hunting A Practical Manual for Job-Hunters and Career-Changers

Web architects. Job Hunting A Practical Manual for Job-Hunters and Career-Changers Web architects Job Hunting A Practical Manual for Job-Hunters and Career-Changers 1 Write a review to receive any FREE ebook from our Catalogue - $99 Value! If you recently bought this book we would love

More information

AppSense Certified Expert (ACE) Secrets To Acing The Exam and Successful Finding And Landing Your Next AppSense Certified Expert (ACE) Certified Job

AppSense Certified Expert (ACE) Secrets To Acing The Exam and Successful Finding And Landing Your Next AppSense Certified Expert (ACE) Certified Job AppSense Certified Expert (ACE) Secrets To Acing The Exam and Successful Finding And Landing Your Next AppSense Certified Expert (ACE) Certified Job 1 2 Write a review to receive any FREE ebook from our

More information

CMMI: What do we need to do in Requirements Management & Engineering?

CMMI: What do we need to do in Requirements Management & Engineering? Colin Hood Page 1 of 11 : What do we need to do in Requirements Management & Engineering? Colin Hood HOOD Group February 2003 : What do we need to do in Requirements Management & Engineering?... 1 1 Abstract...

More information

Internet Marketing 100 Success Secrets

Internet Marketing 100 Success Secrets Internet Marketing 100 Success Secrets Internet Marketing 100 Success Secrets - Online Marketing's Most asked Questions on how to Manage Affiliates, Techniques, Advertising, Programs, Solutions, Strategies

More information

Health information coders. Job Hunting A Practical Manual for Job-Hunters and Career-Changers

Health information coders. Job Hunting A Practical Manual for Job-Hunters and Career-Changers Health information coders Job Hunting A Practical Manual for Job-Hunters and Career-Changers 1 Write a review to receive any FREE ebook from our Catalogue - $99 Value! If you recently bought this book

More information

ISO20000: What it is and how it relates to ITIL v3

ISO20000: What it is and how it relates to ITIL v3 ISO20000: What it is and how it relates to ITIL v3 John DiMaria; Certified Six Sigma BB, HISP BSI Product Manager; ICT (ISMS,ITSM,BCM) Objectives and Agenda To raise awareness, to inform and to enthuse

More information

Process Improvement. From the Software Engineering Institute:

Process Improvement. From the Software Engineering Institute: Process Improvement From the Software Engineering Institute: The Software Capability Maturity Model (SW-CMM, CMMI) (Especially CMMI V1.1 Tutorial) The Personal Software Process (PSP) (Also see The Team

More information

Electrical engineering technicians. Job Hunting A Practical Manual for Job-Hunters and Career-Changers

Electrical engineering technicians. Job Hunting A Practical Manual for Job-Hunters and Career-Changers Electrical engineering technicians Job Hunting A Practical Manual for Job-Hunters and Career-Changers 1 Write a review to receive any FREE ebook from our Catalogue - $99 Value! If you recently bought this

More information

Software Quality Assurance: VI Standards

Software Quality Assurance: VI Standards Software Quality Assurance: VI Standards Room E 3.165 Tel. 60-3321 Email: hg@upb.de Outline I Introduction II Software Life Cycle III Quality Control IV Infrastructure V Management VI Standards VII Conclusion

More information

Case Study of CMMI implementation at Bank of Montreal (BMO) Financial Group

Case Study of CMMI implementation at Bank of Montreal (BMO) Financial Group Case Study of CMMI implementation at Bank of Montreal (BMO) Financial Group Background Started in 1817, Bank of Montreal - BMO Financial Group (NYSE, TSX: BMO) is a highly diversified financial services

More information

Certified abuse and drug addiction counselors. Job Hunting A Practical Manual for Job-Hunters and Career-Changers

Certified abuse and drug addiction counselors. Job Hunting A Practical Manual for Job-Hunters and Career-Changers Certified abuse and drug addiction counselors Job Hunting A Practical Manual for Job-Hunters and Career-Changers 1 Write a review to receive any FREE ebook from our Catalogue - $99 Value! If you recently

More information

Innovation & Quality for Higher Competitiveness of Companies

Innovation & Quality for Higher Competitiveness of Companies Innovation & Quality for Higher Competitiveness of Companies www.wipro.com DEVENDER MALHOTRA & SHALABH SRIVASTAVA WIPRO BPO Table of Contents Introduction...1 Understanding Innovation...2 Enablers of Innovation...2

More information

Web Analytics 73 Success Secrets. Copyright by Thomas Albert

Web Analytics 73 Success Secrets. Copyright by Thomas Albert Web Analytics 73 Success Secrets Copyright by Thomas Albert Notice of rights All rights reserved. No part of this book may be reproduced or transmitted in any form by any means, electronic, mechanical,

More information

The Capability Maturity Model for Software, Version 1.1

The Capability Maturity Model for Software, Version 1.1 The Capability Maturity Model for Software, Version 1.1 Mark C. Paulk xxx 1998 Carnegie Mellon University Pittsburgh, PA 15213-3890 Sponsored by the U.S. Department of Defense. 1997 by Carnegie Mellon

More information

Heating and cooling systems engineers. Job Hunting A Practical Manual for Job-Hunters and Career-Changers

Heating and cooling systems engineers. Job Hunting A Practical Manual for Job-Hunters and Career-Changers Heating and cooling systems engineers Job Hunting A Practical Manual for Job-Hunters and Career-Changers 1 Write a review to receive any FREE ebook from our Catalogue - $99 Value! If you recently bought

More information

QUALITY CONSULTING SERVICES RAISE

QUALITY CONSULTING SERVICES RAISE QUALITY CONSULTING SERVICES RAISE RAISE with the experts With increasing competition companies are under pressure to cut costs, and many organizations are leveraging technology to address the problem.

More information

Certified Digital Forensics Examiner (CDFE)

Certified Digital Forensics Examiner (CDFE) Certified Digital Forensics Examiner (CDFE) Secrets To Acing The Exam and Successful Finding And Landing Your Next Certified Digital Forensics Examiner (CDFE) Certified Job 1 2 Write a review to receive

More information