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1 Cover White Paper (nchronos 4.1)

2 Copyright Copyright 2013 Colasoft LLC. All rights reserved. Information in this document is subject to change without notice. No part of this document may be reproduced or transmitted in any form, or by any means, electronic or mechanical, including photocopying, for any purpose, without the express written permission of Colasoft. Colasoft reserves the right to make changes in the product design without reservation and without notification to its users. Contact Us Telephone (8:00AM - 6:00PM CST) Sales Technical Support Website Mailing Address Colasoft LLC 8177 South Harvard Ave., Suite 101 Tulsa, OK Copyright 2013 Colasoft LLC. All rights reserved. i

3 Contents Contents Preface... 1 Introduction... 3 Overview... 3 Components... 3 Architecture... 3 Deployment... 4 Technical characteristics... 5 Features... 7 Distributive deployment... 7 Data storage... 7 Retrospective analysis and retrieval... 7 Data drilldown... 8 Traffic monitor... 8 Expert analysis... 9 IPv6 Support... 9 Application performance analysis Application transaction analysis Statistical reports Application Advantages Comprehensive monitor Network problems reappearing Mass storage of data Accurate retrieval Specific application analysis Copyright 2013 Colasoft LLC. All rights reserved. ii

4 Preface Preface Summary This paper describes the software components, the architecture, the features, the technical characteristics and the advantages of nchronos. Who should read this paper This paper is written for: System Engineers Technical Support Engineers Revision history This is the first version of the white paper for nchronos 4.1. Glossary The commonly used terms in this paper are described in Table 1. Table 1 Glossary Term nchronos Server nchronos Console Analysis object Capture interface Management interface Network link Back-in-time Description The core of nchronos, for capturing, analyzing and storing the traffic data of target network which is also called as network link. Communicates with nchronos Console via the communication port. Also called as Server. A data presentation platform. Connects to nchronos Server, provides various statistics for users to view and analyze the network traffic status, and provides retrospective analysis, refine analysis and data drilldown. Also called as Console. The network elements, including protocols, addresses, ports, conversations, applications, hosts, network segments, target network, and other elements. A network interface/port on nchronos Server, generally connected with the mirror port, for capturing the traffic of the target network. A network interface/port on nchronos Server, generally for accessing the Internet such that nchronos Consoles and third-party apps can access the nchronos Server to obtain statistics and analysis data. A network object for nchronos to collect captured network traffic and to make statistics and analysis. Also called as retrospective analysis. Provides detailed Copyright 2013 Colasoft LLC. All rights reserved. 1

5 Preface analysis Term Description analysis presentation, data drilldown, refine analysis and various statistics for historical network data. Time Window Filter IP pair Drilldown Expert Analyzer Web application Signature application Performance analysis A time range with specific span which could be 4 minutes, 20 minutes, 1 hour, 4 hour and other time spans. Smaller time span provides less data volume and finer data granularity. With the Time Window, network data of historical time can be retrieved easily. A group of user-defined data screening conditions or rules to accept the required data. A pair of IP addresses, without the identification of source address and destination address. Level-by-level progressive analysis on selected network objects which include applications, network segments, addresses and conversations. A packet-level analysis system. Provides lots of statistics about selected network objects and original decoding information of the packets. URL-based applications and defined by host name, IP address, port number and URL parameters. Applications defined by the feature codes of original data flow, in ASCII, Hex, UTF-8 or UTF-16. The analysis on the service performance of an application. Copyright 2013 Colasoft LLC. All rights reserved. 2

6 Introduction Introduction As the network retrospective analysis product from Colasoft, nchronos provides innovative solutions for the management of enterprise-level networks. Overview Colasoft provides nchronos of high performance, aiming at solving complex network management problems and overcoming the disadvantages of portable network analysis products. It can store network data for a long time without interruption and retrieve historical data of a specific time range just by a few clicks, thereby benchmarking network performance and auditing network user activities with forensics. Colasoft nchronos includes main features as below: Monitoring the network status in real-time Retrospectively analyzing network traffic based on time Drilling down and retrieving network data level by level Remotely viewing network statistics across LAN and Internet Alerting network anomalies in time with notifications Saving budget and improving efficiency in network management Components nchronos consists of nchronos Server and nchronos Console. nchronos Server nchronos Server is the core of nchronos, like a background data center, for capturing, analyzing and storing the traffic data of target network. An nchronos Server contains at least two network adapters, one called as capture interface and the other as management interface. With the capture interface, nchronos Server captures all packets on the target network via the mirror ports on switches or taps, and then delivers the packets to analysis and statistical modules to analyze and store. With the management interface, nchronos Server communicates with nchronos Consoles and third-party applications. One nchronos Server can be accessed by more than one nchronos Console, simultaneously. nchronos Console nchronos Console is just like a data presentation platform. It accesses nchronos Servers to obtain statistics and other network for presentation and secondary analysis. It provides the up-to-thesecond trend charts of the network traffic, the real-time network utilization, the top applications, top hosts and top network segments, and various custom alarms to alert the network anomalies. Furthermore, nchronos Console can analyze the network data of historical time, drill down a network object level by level, download packets from a Server and decode the packets with Expert Analyzer. One nchronos Console can access multiple nchronos Servers, simultaneously. Architecture nchronos Consoles communicate with nchronos Servers using C/S (Client/Server) technology. nchronos Servers respond the commands from nchronos Console in real-time and return relating Copyright 2013 Colasoft LLC. All rights reserved. 3

7 Introduction data. When users need to monitor or analyze the traffic of target network, just connect nchronos Console to the nchronos Server on target network to obtain statistics and other analysis data. nchronos Consoles and nchronos Servers communicate using TCP/IP protocols over the Internet, nchronos Consoles can connect more than one nchronos Server, and the configurations for an nchronos Server can be done on a webpage browser via a dedicated access port. Therefore, all nchronos Servers can be managed remotely all over the world, and an nchronos Console can access any nchronos Server just with the IP address, access port number, and valid user name and password. The functional architecture of nchronos Consoles and nchronos Servers is described as Figure 1. Figure 1 Functional Architecture of nchronos Deployment For the networks of different scales and with multiple network links, nchronos can not only capture and store the network data of local networks but support distributive deployment and remote monitor. For the critical network links, multiple nchronos Servers can be deployed and users can connect to remote nchronos Servers at any place any time for data analysis and network management. Furthermore, using nchronos Consoles, the traffic of critical network links can be monitored in real-time and can be reported once there are anomalies. The deployment of nchronos is visualized as Figure 2. Copyright 2013 Colasoft LLC. All rights reserved. 4

8 Introduction Figure 2 nchronos Deployment Technical characteristics Some of the many features of nchronos are described as below. Flexible architecture nchronos consists of nchronos Server, and nchronos Console. As the core of nchronos, nchronos Server captures, analyzes and stores traffic data in real-time. By C/S architecture between nchronos Servers and nchronos Consoles, nchronos Servers receive and respond the commands from nchronos Consoles instantly, and return relating data. Data capture of high-performance nchronos can capture and analyze network traffic of 10M/100M/1000Mbps networks in real-time and analyze the mass traffic of gigabit backbone link at linear speed. In addition, nchronos can capture the traffic of more than one network adapter and analyze the network traffic of more than one network link simultaneously. Mass storage of network data By using RAID5/RAID6 storage technology, data storage system of mass storage is available. Network data of several days, several weeks or even several months can be completely stored, thereby ensuring the long-term storing of network traffic of critical link. Visual trend chart Traffic trend chart displays the network communication status visually. nchronos displays the traffic trend chart of a time period which can be defined by users flexibly. The time period can be 4 minutes, 20 minutes, 1 hour, 4 hours, 10 days and other time periods. Furthermore, several types of trend charts can be displayed simultaneously, helping find the anomalies quickly. Copyright 2013 Colasoft LLC. All rights reserved. 5

9 Introduction Time based drilldown Time based data drilldown technology helps users extract communication data of a specific time period quickly. nchronos provides Time Window and time selection controls for users to view historical traffic of any time period. For example, if the database cannot be accessed between 21:00 and 21:10, with nchronos, users can locate this time period and isolate the traffic data of this period for analysis without waiting the repeated occurrence of this fault. Network object based drilldown It is available to drill down data based on network objects which can be network application, IP address, network segments, MAC address, IP conversations, physical conversations, TCP conversation and UDP conversations. Users can drill down through network objects level by level, thereby helping users drill down the key data quickly and solving practical network problems. Copyright 2013 Colasoft LLC. All rights reserved. 6

10 Features Features nchronos captures, analyzes and stores the traffic data of 1000Mbps in real-time, and can retrospectively analyze and drill down stored history data, helping users reappear the network traffic status when the network problems occurred to thereby find out the reasons of the problems. Furthermore, nchronos provides secondary analysis for network data to meet the requirements of central and efficient network management. Distributive deployment nchronos is deployed based on the design idea of distributive deployment and integrated management. nchronos Servers are deployed over the network links as required for capturing and analyzing network traffic; nchronos Consoles can connect to any nchronos Servers for real-time monitor and back-in-time analysis. Data storage nchronos can store data of mass volume for long time and store captured packets, data flow, network conversations, application logs and other statistical data in real-time. With efficient data retrieving ability, nchronos can retrospectively analyze the network behavior, application data and host data conveniently, and user can extract and view the data of any historical time period as required. With the ability of retrospectively analyzing the network data of specific time period, when there are network problems, users can find the reasons quickly by the analysis basis provided by nchronos, to thereby provide powerful data analysis guarantee for network security. Packets storage Packets are the actual raw data of network communication. nchronos can store the packets of 1000 Mbps network for a long time to thereby save all traffic data. With flexible expandability, the storage space of nchronos Servers can be added to enlarge the storage capability. Conversation storage Network conversations are the important data for analyzing network problems. By storing network conversations, users can view and analyze the network conversations of any time period to find the anomalies of network conversations and thereby find the reasons of network problems quickly. Statistics storage nchronos analyzes, collects and stores statistics about network communication data, including protocol statistics, the statistics of total traffic, broadcast/multicast traffic, inbound/outbound traffic, packets, utilization and other network data statistics, helping users know and control the network operation status and find anomaly data. Retrospective analysis and retrieval In traditional network management, it is unavailable to get efficient analysis data because the network data of that time is not saved and thereby the best analysis moment is missed when there are network problems or it is reported that there are network problems. Copyright 2013 Colasoft LLC. All rights reserved. 7

11 Features nchronos solves above problems. Using stored network data, nchronos can reproduce network problems, including related anomalies when the problems occurred, and provides refine analysis of the problems, helping users quickly locate the problems and solve them. For example, if there are network problems on the critical network services at a time period, nchronos can export and analyze the communication data of this time period and find the reasons of the problems. Retrospective analysis When there is burst traffic or traffic anomaly on the network, nchronos retrospectively analyzes the traffic of this time instantly, to thereby find the reason of the anomalies and avoid the further development of the anomalies. In addition, for the problems occurred, nchronos can extract the data of that time period to perform refine analysis for troubleshooting. History data retrieval Some network problems may not occur in the form of anomalies, for example, the slow response of database server in a past period. To get the reasons of such problems, it is necessary to extract the communication data of that time period. With the data storage capability of long time, nchronos can drill down the history data of any time period, to quickly retrieve history data and perform secondary refine analysis to get the reasons of such problems. Data drilldown nchronos provides fast and easy-to-use data drilldown, guiding users to get required data by drilling down from different levels to thereby obtain the data from large amount of network data. Easy-to-use drilldown nchronos provides easy-to-use human-computer interaction user interface, the flexible selection from network links down to packet library, and the visual display from trend chart down to each drilldown view. The trend chart presents the network traffic visually. On the basis of Time Window and traffic types, nchronos can automatically filter out the network traffic of any time period for further drilldown. Hierarchical drilldown nchronos can drill down network data from multiple network objects, including network application, IP addresses, network segments, MAC addresses, IP conversation, physical conversation, TCP conversations and UDP conversations, providing visual relationship between related network objects and data statistical result. For example, nchronos can drill a network application down to the IP addresses, drill the IP addresses down to the conversations and further down to the raw packets with Expert Analyzer. nchronos can also skip some levels when drilling down to conveniently locate required network objects. Traffic monitor nchronos monitors the traffic of critical network links and provides in the form of dynamic graphics, provides long-term statistics of the network traffic, automatically analyzes the rules of network application, the rules of network behaviors, and the tendency of network operation, thereby helping users benchmark the network and find anomalies during daily operation of the network. Copyright 2013 Colasoft LLC. All rights reserved. 8

12 Features Real-time monitor By using innovative chart controls, nchronos visually presents the tendency of network traffic. Taking time as the unit, the trend chart monitors and displays the network traffic in various parameters, including network utilization, packets, traffic and packets. In addition, the real-time window further provides up-to-the-second traffic statistics of top hosts, top network segments and top applications, as well as the bandwidth utilization of the top items. Anomaly alarms In addition to monitoring the network traffic, nchronos can discover the anomalies on the network and alarm instantly. The alarm types include application alarm, traffic alarm, domain alarm, alarm and signature alarm. The traffic alarm can be based on address, application or segment. The thresholds for alarm parameters are defined by users according to the need, and the alarms can be notified with s and syslog. Expert analysis nchronos can download and perform secondary analysis on selected network objects. Packet decoding By Expert Analyzer, nchronos presents detailed, visual packet decoding information and is capable of decoding more than three hundred of network communication protocols, providing reliable data basis for users to analyze network problems and application problems. Data flow analysis Data flow analysis helps users quick analyze network and application problems. nchronos can perform detailed analysis on TCP data flow and UDP data, comprehensively analyze data transmission process and the transaction processing of application, and provide graphical display of the analysis, assisting users to understand the data transmission process visually and helping users analyze and locate network application problems. Logs Expert Analyzer provides powerful log function for applications. Applications initiated by users can be analyzed in detail by analyzing the application communication on the network. The log types include DNS log, log, FTP log, HTTP log, MSN log and Yahoo Messenger log. Diagnosis Diagnosis function is for quickly detecting and examining network errors. nchronos provides automatic diagnosis of forty network events across application layer, transmission layer, network layer and data link layer. All diagnosis events are layered according to OSI/RM model and displayed hierarchically. Users can select which events to be enabled according to practical network environment and make settings about the options including color, severity and response time and other parameters. IPv6 Support nchronos supports real-time monitor and retrospective analysis on IPv6 (Internet Protocol version 6) traffic, including IPv6 addresses, IPv6 conversations which further include TCP conversations and UDP conversations. Copyright 2013 Colasoft LLC. All rights reserved. 9

13 Features Application performance analysis nchronos can monitor and retrospectively analyze a specified application dedicatedly. Just by a few clicks, a separate window appears to show the statistics and analysis data of the specified application, including real-time data, trend charts, Top segments, Top hosts, alarms and matrix. Furthermore, the traffic of the application can be retrospectively analyzed, in the form of clients, servers, network segments, IP conversation, TCP conversations, and alarm logs. Application transaction analysis The transactions over HTTP-based applications can be analyzed in detail. nchronos provides a separate window to present transaction analysis results and statistics, including transaction trend charts, traffic statistics, transaction statistics and CDR logs. The original application transaction content can be saved for reference and detailed analysis. Statistical reports nchronos provides statistical reports, including System Reports and User-Defined Reports. Users can define reports on statistical objects according to built-in report modules. Both System Reports and User-Defined Reports can be sent to specified recipients. Users can schedule hourly reports, daily reports, weekly reports and monthly reports. All reports can be configured to provide actual statistics of the traffic and analysis data in specified time period, as well as the comparison to historical statistics, to thereby provide better references for network administrators. Copyright 2013 Colasoft LLC. All rights reserved. 10

14 Application Advantages Application Advantages Colasoft nchronos has advantageous network management ability, store network data of mass volume and retrospectively analyze history data quickly, making network analysis available without the limit of time. nchronos provides accurate and efficient data drilldown, problem locating and security guarantee, thereby helping users troubleshoot network problems. Comprehensive monitor Along with the upgrading and developing of network scale, network is applied to dealing various business applications. Once there are problems occurred on the network, it may bring huge economic losses. It is a new challenge for enterprise network management to comprehensively control the operation status of critical business application and critical network links. From the application position of users, nchronos provides a console as the monitor platform, to comprehensively control various critical communication data by centralized monitor and management of enterprise network, to thereby troubleshoot once there are anomalies and to avoid further influence. Network problems reappearing It is inevitable to encounter network problems, so it is very important to quickly troubleshoot network problems and recovery the regular operation of network after network problems occur. However, the network is becoming complicated and it is vain to wait the re-occurrence of network problems because network problems occur without period. nchronos can quick reproduce the network problem according to occurrence time and reappear the network status to analyze the reasons for the problems to avoid them from re-occurring. Mass storage of data Network communication data presents network operating status in truth and it is the basis for reappearing network status to store network data. nchronos stores every conversation, every connection, every packet and statistics of every time period in detail. nchronos captures and stores the data of all local and remote network links in real-time, including several hours, several days, several weeks and even several months. In addition, the historical data can be drilled down anywhere at any time. Accurate retrieval nchronos can help users easily retrieve network data of a specific history time period. The time period can be a week, a day, an hour, a minute or even a second in the past. Just by a few clicks, any past moment can be located easily and the network data of that moment can be extracted to display the details. Specific application analysis A specific application can be customized, which could be a standard application defined by IP address, port number and IP pair, a web application based on URL, and a signature application based Copyright 2013 Colasoft LLC. All rights reserved. 11

15 Application Advantages on the feature codes, and furthermore transactions based on the application can be defined. Then the custom application and transactions will show under the network link. Just by a click, you can view the detailed traffic status and statistics of the application or the transactions. The transactions could be any HTTP-based ones. Copyright 2013 Colasoft LLC. All rights reserved. 12

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