SBB Facts and Figures.

Transcription

1 SBB Facts and Figures. 2014

2 SBB SBB keeps Switzerland moving but how does it actually do that? These company statistics answer that question with a wide range of facts and figures. In addition to charts and tables, you will also find the latest rolling stock and the SBB network map. You can find more information on SBB s financial year 2014 and its future challenges in the online Financial Report. But among this wealth of information, there is one thing that should not be forgotten: Who is behind all these facts and figures? People. Which is why people are the central focus of the special edition of our staff magazine. After all, without customers and employees, the wheels of SBB would literally grind to a halt. Thanks to them, SBB is more than just a company: it is part of Switzerland. Cover: Basel SBB railway station in the evening at half past 7. From the Unterwegs special edition to accompany the 2014 Annual Report. All information concerning SBB s reporting year is available free of charge at geschaeftsbericht.sbb.ch.

3 Contents. P 02 Group P 03 Customer satisfaction Punctuality Passenger Division: market share P 05 Traffic figures Total operating performance P 07 Personnel Rolling stock Infrastructure P 09 Income statement Balance sheet P 11 Free cash flow Public-sector funding P 12 Passenger services P 13 Finances Sales P 15 Total operating performance Traffic figures P 17 Personnel Rolling stock P 18 Real Estate P 19 Finances Personnel Installations P 20 Network map P 22 Freight services P 23 Finances Traffic figures P 25 Total operating performance SBB Cargo transalpine freight P 27 Personnel Rolling stock P 28 Infrastructure P 29 Finances Traffic figures P 31 Installations and rolling stock P 33 Personnel Electricity for railway operations Transalpine rail freight P 34 Environment P 36 International P 38 Glossary P 40 Rolling stock

4 P 02 Group Punctuality. Passenger traffic 100 % Freight traffic 100 % 0 % % Customer punctuality (3 minutes) Customer-weighted connection punctuality Punctuality of domestic services (31 minutes) Punctuality of transit services (31 minutes) All railway undertakings; measured at key operating locations of the SBB infrastructure. Inquiries and responses from customers. number Debt Collection Centre Social media Contact Center Brig Customer Service 0 50, , , : 270,000 inquiries and responses from passenger services customers about punctuality, ticket machines, ticket counters, customer information, fares, comfort on board, etc. Debt Collection Centre: inquiries and responses regarding travelling without a valid ticket. Social media: inquiries and responses on Facebook and Twitter. Contact Center Brig: inquiries and responses about Rail Service, sbb.ch, Call Center Handicap and Service Center. Customer Service: inquiries and responses to the regional customer services and the customer service hotline. SBB Facts and Figures 2014

5 Group P 03 Customer satisfaction /14 ± in % Customer satisfaction: Passenger Division Overall satisfaction Index (0 100) Customer satisfaction: Real Estate Division Customer satisfaction at stations 1 Index (0 100) Customer satisfaction: Freight Division SBB Cargo Switzerland customer satisfaction Index (0 100) Purchaser satisfaction Regional services (cantons) Index (0 100) Infrastructure (cantons) Overall customer satisfaction index Index (0 100) Punctuality. 2 Passenger traffic Customer punctuality 3 % Customer-weighted connection punctuality Gross passenger delay minutes 4 minutes m Freight traffic Three-minute punctuality for domestic services 5 % Passenger Division: market share. 6 Rail s share of total motorised traffic % Rail s share of motorised commuter traffic Rail s share of motorised business traffic Rail s share of motorised leisure traffic New parameter: weighted average of all eight measured performance dimensions. 2 All railway undertakings; measured at key operating locations of the SBB infrastructure. 3 Percentage of passengers who arrive on time or less than 3 minutes late. 4 Total passenger-minute delay resulting from rail operations. 5 New punctuality parameter: percentage of freight trains for domestic services which arrive on time or less than 3 minutes late. 6 Market share in terms of passenger-kilometres. 7 Key figures with comparably large confidence interval: changes compared with previous year can be due to stochastic factors.

6 P 04 Group Infrastructure capacity utilisation. Trains per route per day Average number of trains per route per day on SBB infrastructure Railway s operational performance. Train-km m SBB passenger services (excl. buses) SBB freight services SBB Facts and Figures 2014

7 Group P 05 Traffic figures. Passenger services /14 ± in % Seat-kilometres offered m seat-km offered 63,696 64,747 65, Traffic performance Pkm m 12,565 17,545 17,773 18, Traffic volume 1 PJ m Average number of passengers per day 1 m PJ/day Freight services Traffic performance net tonne-km m 10,117 12,132 12,317 14, Traffic volume net tonnes m Average volume of freight traffic per day net tonnes/day , , , Infrastructure Train paths sold and train paths used by the infrastructure operator train-path km m SBB infrastructure Sensetalbahn and Thurbo Zentralbahn (metre gauge) Number of trains on the network (Mon Fri) 2 number... 9,947 10,006 10, Passenger traffic... 8,078 8,153 8, Freight traffic... 1,870 1,854 1, Total operating performance. Operating performance (trains and buses) SBB passenger services vehicle km m Long-distance services Regional services standard gauge train-km m Regional services metre gauge Regional bus services bus-km m SBB Cargo AG and SBB Cargo International AG train-km m Construction and maintenance trains SBB Infrastructure Total vehicle km m New survey and extrapolation methods lead to a better consideration of shorter journeys and therefore a higher passenger traffic volume; figure for 2013 adapted retrospectively. 2 Excluding metre gauge (Zentralbahn). 3 Including intercity bus lines.

8 P 06 Group Personnel. Full-time employees Thousand FTE 40 % employees Passenger services Real Estate Freight services Infrastructure Group-level services Percentage of female employees Rail operation accidents. Number 40 Number/train-path km m Derailments Collisions involving train runs Accidents at level crossings Accidents to passengers or third parties gaining access to trains Collisions involving train runs per million train-path kilometres Cases as per federal government s (owner s) definitions. SBB Facts and Figures 2014

9 Group P 07 Personnel. Yearly average headcount (full-time equivalent) /14 ± in % Passenger services FTE 12,472 13,984 14,165 14, Real Estate Freight services 4,869 3,327 3,061 2, Infrastructure 9,221 9,619 10,078 10, Group-level services 1, ,543 2,871 4, Total 28,351 29,240 30,977 32, of which subsidiaries 1 1,803 2,910 4,218 5, Key head office figures 3 Yearly average headcount (full-time equivalent) FTE 26,784 26,486 26,940 27, of which motive power unit drivers and train attendants 5,411 5,594 5,564 5, Female employees % employees New employees % FTE Non-Swiss employees Staff satisfaction 4 Index (1 100) Staff motivation Training and reorientation Training positions filled by Login FTE 1,116 1,337 1,379 1, Labour market centre Rolling stock. Fleet at year-end Multiple units number Mainline locomotives Shunting locomotives Passenger coaches 3,293 2,785 2,584 2, Freight wagons 11,315 7,869 7,360 6, Infrastructure. Routes managed Standard gauge 6 km [3,006] [3,040] 3,058 3, Metre gauge (Zentralbahn) Total 6 [3,080] [3,138] 3,156 3, Login completely integrated as a fully consolidated subsidiary. 2 Centralisation of cross-divisional functions at group level. 3 SBB AG and SBB Cargo AG , 2012, 2014: full survey; 2013: partial survey , 2014: full survey; 2013: partial survey. 6 Database modified with regard to ownership for 2013 and : Brünig line.

10 P 08 Group Operating income and operating expenses. 47 % Traffic revenue 5 % Rental income from real estate 10 % Other income 11% Own work capitalised 26 % Public-sector funding 46 % Personnel expenses 9 % Cost of materials 10 % Third-party operating and maintenance services 12 % Other expenses 23 % Depreciation Consolidated result. CHF m SBB Facts and Figures 2014

11 Group P 09 Income statement. Operating income 1 ± in % /14 Traffic revenue CHF m [3,049] 3,705 3,961 4, of which passenger revenue [1,870] 2,781 2,996 3, of which freight revenue [1,028] Public-sector funding 1,968 2,321 2,172 2, Rental income from real estate [295] Other income [957] Own work capitalised Total [7,009] 8,169 8,319 8, Operating expenses 2 Personnel expenses CHF m [ 3,075] 3,633 3,727 3, Cost of materials Other operating expenses [ 1,560] 1,656 1,784 1, Depreciation 985 1,692 1,746 1, Total [ 6,758] 7,678 8,010 8, Operating result/ebit 3 CHF m [251] Financial result Non-operating income Taxes and minority interests Consolidated result Balance sheet. Assets Current assets CHF m 2,200 2,413 2,110 2, Fixed assets 26,437 32,464 34,302 35, Financial assets 1, Property, plant and equipment 19,521 25,151 26,074 27, Assets under construction 5,358 6,101 6,872 7, Intangible assets Total 28,636 34,877 36,412 38, Equity and liabilities Current liabilities CHF m 2,450 3,142 3,295 3, Non-current liabilities 14,458 20,971 22,113 23, Equity, incl. minority interests 11,728 10,763 11,004 11, Total 28,636 34,877 36,412 38, Operating income in 2004 additionally includes the items revenue reductions totalling CHF 85.9 m and other income totalling CHF 99.0 m. 2 Operating expenses in 2004 additionally include the item non-capitalised investments totalling CHF 610 m. 3 As of 2006, the operating result corresponds to EBIT. EBIT for 2004: CHF 119 m. 4 Was not reported in this form in 2004.

12 P 10 Group Investment. CHF bn Passenger services Real Estate Freight services Infrastructure Group-level services Capitalised investments in fixed assets and intangible assets. SBB as a purchaser. Civil engineering (underground), rail construction, overhead power lines, signalling systems Rolling stock, including maintenance CHF bn General services Operating materials and services Civil engineering (overground) IT and telecommunications Production, operating and electrical systems Not classified Switzerland Other countries Purchasing volume: in total 4.96 billion Swiss francs, of which 88 % were assigned to suppliers in Switzerland. 15,894 suppliers, of which 92 % in Switzerland. (Only suppliers with a purchasing volume of more than CHF 2,000 were taken into account.) New categorisation of the purchasing volume, only comparable in total with previous years. SBB Facts and Figures 2014

13 Group P /14 ± in % Cash flow from operating activities CHF m 1, Cash flow from investing activities 2,136 3,369 3, Free cash flow before public-sector financing of rail infrastructure 700 2,472 2, Cash flow from public-sector financing of rail infrastructure CHF m 1,605 1,819 1, Free cash flow after public-sector financing of rail infrastructure Cash flow from financing for commercial investments and pension fund restructuring CHF m Total cash flow CHF m Public-sector funding. Payments reflected in income statement Contributions to infrastructure CHF m 1,332 1,703 1,557 1, Grants for regional passenger services Grants for freight traffic Train-path charge subsidies 102 Total 1,968 2,321 2,172 2, Increase in loans, non-repayable contributions 2 Increase in loans for financing of rail infrastructure CHF m Non-repayable contributions to investments Total 805 1, Total public-sector funding CHF m 3,127 3,263 3, Free cash flow relates to the financial resources readily available to the company after all outlays within the financial year, i. e. the net inflow of liquidity. 2 Was not reported in this form in 2004.

14 P 12 Passenger services Offering and revenues. Seat-km offered bn 75 Centime/Pkm Seat-kilometres offered Earnings per passenger km, adjusted for inflation Regular customers. Millions of travelcards GA travelcards (network season tickets) Half-Fare travelcards SBB Facts and Figures 2014

15 Passenger services P 13 Finances. 1 Key financial figures /14 ± in % Operating income CHF m [3,322] 4,543 4,699 4, of which traffic revenue [2,050] 2,880 3,100 3, Operating expenses 3,130 4,206 4,529 4, Operating result Net income for the year Investment 1,014 1, Profitability and productivity Earnings per passenger-km CHF/Pkm Earnings per passenger journey CHF/PJ Op. expenses per train-kilometre CHF/train-km Grant efficiency regional services Percentage of costs covered by revenue regional services 3 % Sales. SBB points of sale Staffed by SBB employees number Staffed by agencies With self-service Total Traffic revenues by sales channel 5, 6 Counters CHF m 1,999 1, Ticket machines Rail Service and GA Service Center Post (payment slip) Online channels (internet, mobile phone) Total 3,563 3,831 3, Regular customers GA travelcards (network season tickets) 7 thousands Half-Fare travelcards 7 1,904 2,381 2,335 2, Total 2,185 2,822 2,777 2, Segment accounting: intra-group income and expenses not eliminated. 2 The lower the absolute figure, the higher the assumed efficiency. 3 Ratio of revenue from users versus total expenditure for the operation of regional traffic lines. 4 Migrolino, Valora, Swiss Post, station operator. 5 Traffic sales are generally higher than traffic revenues. They comprise all sales made through Distribution and Services (P-VS) channels. They also include sales made on behalf of other railway companies. 6 New categorisation of traffic revenues 2013 and Travelcards in circulation at year-end.

16 P 14 Passenger services Average daily traffic volume. m Pkm/day Long-distance services Regional rail services Regional bus services Numbers of passengers using stations. Average number of persons joining and leaving trains per working day Zürich HB Bern Basel SBB Winterthur Lausanne Luzern Zürich Stadelhofen Zürich Oerlikon Olten Genève 0 100, , , , ,000 Numbers of passengers, comprising those of SBB and its subsidiaries plus BLS and SOB. SBB Facts and Figures 2014

17 Passenger services P 15 Total operating performance. Operating performance (trains and buses) /14 ± in % Long-distance services 1 vehicle km m Regional rail services train-km m Regional bus services bus-km m Total vehicle km m Seats offered per train Long-distance services number [649] Regional services [339] Traffic figures. Traffic volume Regional and long-distance passenger journeys 2 PJ m Average number of passengers per day 2 m PJ/day Average passengers per train number Traffic performance Long-distance services 1 Pkm m 9,204 12,925 13,107 13, Regional services 3,353 4,620 4,666 4, Rail services 3,350 4,596 4,643 4, Bus services Total 12,565 17,545 17,773 18, Average length of journey km Average load factor Long-distance services % [28.2] Regional services 3 [16.7] All trains 3 [26.2] Luggage and bicycles Chargeable luggage items conveyed thousands Accompanied bicycles Including intercity bus lines. 2 New survey and extrapolation methods lead to a better consideration of shorter journeys and therefore a higher passenger traffic volume; figure for 2013 adapted retrospectively. 3 Excluding empty trips for regional services.

18 P 16 Passenger services Hourly distribution of train passengers. Long-distance services Monday to Friday 15 % Regional services Monday to Friday 15 % Regional and long-distance services Sunday 15 % 10 % 10 % 10 % 5 % 5 % 5 % Passenger traffic as a percentage of trains arriving at or departing from Zurich HB per hour. On weekdays the percentage per hour before 5 a. m. is negligible. Age of rolling stock. Passenger coaches, driving trailers and power cars: breakdown by year of construction Multiple units: breakdown by year of construction 0 % 20 % 40 % 60 % 80 % 100 % up to or later SBB Facts and Figures 2014

19 Passenger services P 17 Personnel. Yearly average headcount (full-time equivalent) /14 ± in % SBB AG, Passenger Division FTE 11,182 12,223 12,352 12, Central administration Sales and customer service 1,883 1,859 1,888 1, Operations/production 6,115 6,842 6,933 6, of which motive power unit drivers 2,421 2,450 2,433 2, of which train attendants 1,875 2,319 2,367 2, Technicians/maintenance 1,932 2,920 2,975 3, of which rolling stock maintenance 1,717 2,209 2,313 2, Other Subsidiaries 1,290 1,761 1,813 1, Total 12,472 13,984 14,165 14, Rolling stock. Traction vehicles Mainline locomotives number Power cars Shunting locomotives of which diesel-powered Shunting tractors of which diesel-powered or hybrid Total of which metre gauge Passenger coaches 1st and 2nd class coaches number 2,662 2,314 2,129 1, of which dining cars Driving trailers Luggage vans Total 3,293 2,785 2,584 2, of which metre gauge of which air-conditioned 1,491 1,525 1,548 1, Multiple units Long-distance multiple units number Regional services multiple-units Total of which metre gauge of which with dining car Other category discontinued as of 2011.

20 P 18 Real Estate Sales by sector. Proportion of sales by third parties from various sectors at five selected major railway stations. 37 % Food / drink 23 % Restaurant / take-away 11 % Health and body care products 8 % Kiosk / tobacco and cigarettes 7 % Electronics / photography / music 4 % Clothing 4 % Books / stationery / pictures 2 % Watches / jewellery / cameras 1 % Services 1 % Shoes / travel necessities / leather goods 1 % Flowers 1 % Sports / sportsware / leisure 1 % Gifts / house and garden Station users. Average number of station users per working day. Zürich HB Bern Luzern Lausanne Basel SBB Zürich Stadelhofen Genève Winterthur St. Gallen Zug 0 100, , , , ,000 Station users: rail/public transport passengers, customers using shops and other outlets at stations, passers-by. SBB Facts and Figures 2014

21 Real Estate P 19 Finances. Key financial figures 1 ± in % /14 Operating income CHF m [553] of which third-party rental income [289] Operating expenses Operating results [144] Net income for the year Investment Book value of assets 3,106 4,076 4,385 4, Income from disposal of non-operating real estate Third-party sales at stations Sales by third parties in the 32 biggest railway stations CHF m 1,455 1,483 1, of which Zurich HB Personnel. Yearly average headcount (full-time equivalent) SBB AG, Real Estate Division FTE of which RailClean Installations. Real estate owned and rental agreements Area used for transport purposes ha... 8,120 7,960 7, Commercial space... 1,580 1,560 1, Rentals number 27,000 32,433 34,400 35, Shops and kiosks Convenience stores 3 number Station newsstands Advertising Poster and billboard space number 9,124 8,802 8,130 8, Promotions at railway stations 4,025 6,158 6, P+Rail Railway stations with P+Rail number [573] P+Rail parking spaces for private cars [23,685] 26,610 26,994 27, Segment accounting: intra-group income and expenses not eliminated. 2 Net income for 2014 prior to compensation payments: CHF 395 m. 3 Aperto, Avec, Coop Pronto, Migrolino, Spar.

22 P 20 Group Network map Route network. Mulhouse Infrastructure of SBB and its subsidiaries Belfort Basel SBB Liestal Delémont Olten Aarau Besançon La Chauxde-Fonds Biel/ Bienne Solothurn Langenthal Neuchâtel Bern Burgdorf Langnau Luze Sarnen Frasne Yverdonles-Bains Bulle Fribourg/ Freiburg Spiez Interlaken Ost Zweisimmen Obe Lausanne Brig Genève Sion Visp Martigny Annecy SBB Facts and Figures 2014 Aosta

23 Network Group map P 21 Schaffhausen Konstanz DB Ravensburg Kempten Frauenfeld Romanshorn Winterthur Wil St.Gallen Bregenz Zürich HB Herisau Appenzell Feldkirch Zug Ziegelbrücke Buchs SG rn Stans Arth-Goldau Schwyz Glarus Sargans Landquart Altdorf Erstfeld Chur Klosters Platz Scuol-Tarasp Göschenen Disentis/Mustér Filisur rwald Airolo Domodossola Biasca Locarno Bellinzona Lugano Chiasso Varese St.Moritz Railway infrastructure managed by SBB and its subsidiaries SBB routes used for freight traffic only Base tunnel under construction Other railway infrastructure Other freight-only routes km Tirano Network map SBB Facts and Figures 2014 SBB AG, 2015; VECTOR200 swisstopo (JA100134) Bergamo

24 P 22 Freight services Productivity. Net tonne-km/chf Net tonne-kilometres per Swiss franc in operating expenses. Railfreight volume and performance. Net tonnes m 75 Net tonne-km m 15, , , Freight volume (net tonnes m) Freight performance (net tonne-km m) SBB Facts and Figures 2014

25 Freight services P 23 Finances. 1 Key financial figures /14 ± in % Operating income CHF m [1,334] of which traffic revenue [1,103] Operating expenses 1, Operating result Net loss for the year Investment Productivity Op. expenses per train-kilometre CHF/train-km Net tonne-kilometres per Swiss franc in operating expenses net tonne-km/ CHF Traffic figures. Traffic volume 2, 3 Wagonload freight net tonnes m Individual wagon loads Block trains Intermodal freight Piggyback freight Unaccompanied intermodal freight Total Traffic performance by traffic type 2 Wagonload freight net tonne-km m 5,693 4,845 5,274 6, Individual wagon loads 2,844 2,319 2, Block trains 2,001 2,955 3, Intermodal freight 4,416 7,286 7,042 8, Piggyback freight Unaccompanied intermodal freight 4,137 6,642 6,456 7, Total 10,117 12,132 12,317 14, Traffic performance by undertaking SBB Cargo AG net tonne-km m 5,044 5,176 6, SBB Cargo International AG 7,349 7,806 9, Total (consolidated) 10,117 12,132 12,317 14, Segment accounting: intra-group income and expenses not eliminated. 2 Consolidated figures for SBB Cargo AG and SBB Cargo International AG. 3 New traffic structure as of 2007; only totals comparable with previous years.

26 P 24 Freight services Rail freight by traffic type. Share of freight volume (net tonnes) Share of freight performance (net tonne-kilometres) Unaccompanied intermodal freight Piggyback freight Block trains Individual wagon loads SBB Cargo transalpine freight. Net tonnes m Wagonload freight Piggyback freight Unaccompanied intermodal freight Traffic volume: SBB Cargo AG and SBB Cargo International AG. SBB Facts and Figures 2014

27 Freight services P 25 Total operating performance. Operating performance of trains /14 ± in % Freight trains train-km m Wagonload freight Intermodal freight Locomotive trains Total SBB Cargo transalpine freight. 1 Transalpine traffic volume by transit route Gotthard net tonnes m Wagonload freight Piggyback freight Unaccompanied intermodal freight Simplon Wagonload freight Unaccompanied intermodal freight Total Transalpine traffic volume by transport mode Wagonload freight net tonnes m Piggyback freight Unaccompanied intermodal freight Total Traffic volume: SBB Cargo AG and SBB Cargo International AG.

28 P 26 Freight services Personnel. FTE SBB Cargo AG Subsidiaries Freight wagons. Number 20,000 15,000 10,000 5,000 Eight-wheel wagons Four-wheel wagons SBB Facts and Figures 2014

29 Freight services P 27 Personnel. Yearly average headcount (full-time equivalent) /14 ± in % SBB Cargo AG FTE 4,739 2,812 2,535 2, Central administration Sales and customer service Operations/production 3,100 2,221 2,027 1, of which motive power unit drivers Technicians/maintenance Other Subsidiaries Total 4,869 3,327 3,061 2, Rolling stock. 2 Motive power units Mainline locomotives number of which diesel-powered 3 3 of which permitted on foreign networks Shunting locomotives Electric-powered Diesel-powered Hybrid Shunting tractors Total Freight wagons Four-wheel wagons number 6,726 3,319 3,148 3, Eight-wheel wagons 4,589 4,550 4,212 3, Total 11,315 7,869 7,360 6, of which low-noise 1,016 7,072 6,677 6, Other category discontinued as of Including rolling stock leased for longer periods.

30 P 28 Infrastructure Profitability. CHF m % % % % Revenue from infrastructure use (CHF m) Operating expenses (CHF m) Ratio of infrastructure revenue to operating expenses (%) SBB infrastructure. Network utilisation. Train-path km m 200 Trains per main track per day Train paths sold passenger traffic (millions of train-path km) Train paths sold freight traffic (millions of train-path km) Network utilisation effectiveness (trains per main track per day) SBB infrastructure. SBB Facts and Figures 2014

31 Infrastructure P 29 Finances. 1, 2 Key financial figures /14 ± in % Operating income CHF m 3,044 3,522 3,634 3, of which infrastructure revenue ,085 1, Operating expenses 3,130 3,623 3,849 3, Operating result Net income/loss for the year Investment 1,727 2,006 2, Profitability and efficiency Ratio of infrastructure revenue to operating expenses % Revenue per train-path kilometre CHF/train-path km Op. expenses per train-path kilometre Traffic figures. SBB infrastructure train paths sold Passenger traffic train-path km m Freight traffic SBB Cargo AG and SBB Cargo International AG Other freight companies Total Train paths used by the infrastructure operator Subsidiary train paths sold 5, 6 Sensetalbahn and Thurbo (standard gauge) train-path km m Zentralbahn (metre gauge) SBB infrastructure capacity utilisation trains per main track Network utilisation effectiveness 7 per day Train density 8 trains per route per day Passenger trains Freight trains SBB infrastructure. 2 Segment accounting: intra-group income and expenses not eliminated. 3 Net operating expenses per train-path kilometre. 4 Equals unsold train paths. 5 Sensetalbahn, Thurbo and Zentralbahn are passenger transport subsidiaries. 6 The number of train paths used by the infrastructure operator on the infrastructure of subsidiary companies is negligible. 7 Both train paths sold and train paths used by the infrastructure operator are taken into account. Track categories included: category 1, 2 and 3 main tracks. 8 Only train paths sold are taken into account. 9 Only routes used for passenger services are taken into account. 10 Only routes used for freight services are taken into account.

32 P 30 Infrastructure Safety systems. Number of train signals 40,000 Number of signal boxes , , , Train signals (number of train signals) Signal boxes in operation (number of signal boxes) SBB infrastructure. Rolling stock SBB infrastructure. Number of wagons 3000 Number of vehicles Departmental wagons (number of wagons) Motive power units (number of vehicles) Self-propelled special-purpose vehicles (number of vehicles) SBB Facts and Figures 2014

33 Infrastructure P 31 Installations and rolling stock. Routes managed 1 ± in % /14 SBB infrastructure km [2,958] [2,992] 3,014 3, Sensetalbahn and Thurbo [48] [48] Metre gauge (Zentralbahn) Total [3,080] [3,138] 3,156 3, Degree of electrification % Data on SBB infrastructure Routes owned by SBB 1 km [2,953] [2,939] 3,007 3, Tracks 1 [7,411] [7,385] 7,518 7, Points 1 number [14,068] [14,254] 12,993 12, Train signals 28,400 30,888 31,450 31, Signal boxes in operation Fixed installations 3 Level crossings number 1,311 1,186 1,167 1, of which automatic level crossings , of which non-public of which for pedestrian use only Railway tunnels 3 Tunnel sections 4, 5 number Total length 5 km Railway bridges 3, 6 Construction units 7 number [5,963] [6,077] [6,088] 5,926 Total length km [87] [93] [92] 99 Railway stations (passenger services) 3 Stations and halts number of which with disabled access Average distance between stations/halts km [3.8] [3.9] Rolling stock SBB Infrastructure 8 Motive power units number of which diesel-powered or hybrid Self-propelled special-purpose vehicles Departmental wagons 2,744 1,685 1,666 1, Database modified with regard to ownership for 2013 and : Brünig line. 3 SBB Group infrastructure: infrastructure of SBB, Sensetalbahn, Thurbo, Zentralbahn. 4 A rail tunnel may consist of several tunnel sections. 5 Commissioning of Zurich cross-city line. 6 Due to new exclusion and evaluation methods, the figures are not comparable to those of previous years. 7 A rail bridge may consist of several construction units. 8 Not including rolling stock hired in order to cover short-term peak requirements.

34 P 32 Infrastructure Electricity for railway operations. Breakdown by source Breakdown by use Production 16.7 Hz Production 50 Hz Bought on the market / procured on exchange SBB rail operations Other rail operations Own consumption and losses Pump operation Sold or exchanged on the market Transalpine rail freight. Net tonnes m Gotthard Simplon Traffic volume for all railway undertakings on SBB infrastructure. SBB Facts and Figures 2014

35 Infrastructure P 33 Personnel. Yearly average headcount (full-time equivalent) /14 ± in % SBB AG, Infrastructure Division FTE 9,213 8,985 9,320 9, Central administration 1, Production 2,821 2,987 3,013 3, of which motive power unit drivers Technicians/maintenance 4,475 5,440 5,808 6, Other Subsidiaries Total 9,221 9,619 10,078 10, Electricity for railway operations. Source Electricity produced and procured GWh 4,317 3,159 3,381 3, Used for rail operations SBB infrastructure GWh 1,940 2,111 2,148 2, Other infrastructures Total 2,135 2,410 2,442 2, of which from renewable sources 3 % Installations Hydroelectric plants 4 number Transformer stations High voltage lines 132 kv km 1,854 1,854 1, Transalpine rail freight. 5 Transalpine traffic volume by transit route Gotthard net tonnes m Wagonload freight Piggyback freight Unaccompanied intermodal freight Simplon Wagonload freight Piggyback freight Unaccompanied intermodal freight Total Other category discontinued as of SBB subsidiary companies infrastructure (Sensetalbahn, Thurbo, Zentralbahn) and third party infrastructure (BLS, MGB, SOB, etc.). 3 SBB is expecting a multi-year average of 90 per cent for renewable energy in its traction current. The effective share fluctuates year-on-year with natural water flows to the hydroelectric plants. 4 Does not include Wassen power plant; SBB has only been the majority shareholder and operator of this hydroelectric plant since January Traffic volume for all railway undertakings on SBB infrastructure.

36 P 34 Environment Energy and climate. Energy consumption CO 2 emissions Traction current Diesel for rail traction Fuel (non-traction) Electric energy for buildings and installations Thermal energy for buildings Waste materials and refuse. Waste materials from operations Thousand t 500 Public refuse Thousand t Track excavation waste (ballast, sand and gravel) Metals Wood Used oil and fat Batteries Combustible waste Paper, cardboard Glass PET Aluminium SBB Facts and Figures 2014

37 Environment P 35 Environment. 1 Energy consumption /14 ± in % Traction current GWh 1,735 1,775 1, Diesel for rail traction Fuel (non-traction) Electric energy for buildings and installations Thermal energy for buildings Total 2,326 2,374 2, Specific energy consumption of passenger and freight services Energy consumption per 100 passenger-km petrol equivalent Energy consumption per 100 net tonne-km diesel equivalent Climate CO 2 emissions incl. upstream emissions 2 t 131, , , Noise protection Low-noise rolling stock SBB Passenger Traffic % Low-noise freight wagons SBB Cargo Noise barriers 3 km Consumption of environmentally relevant materials Diesel 1000 l 10,274 14,299 14,536 13, of which for train traction [8,948] 11,426 11,608 10, Heating oil 12,017 9,206 8,576 8, Lubricants t [596] Acids, alkaline solutions, chemicals [375] Paints, lacquers and thinners [89] Herbicides Waste materials from operations Track excavation waste (ballast, sand and gravel) t 267, , , , of which recycled and reused % Metals t [30,000] 80,472 92,039 85, Wood 13,510 18,286 15,207 17, Used oil and fat Batteries Public refuse Combustible waste t [16,260] 32,570 32,080 31, Paper, cardboard 4 5,070 5,910 6,030 6, Glass PET 4 [80] Aluminium Data on SBB AG and SBB Cargo AG. 2 CO 2 emissions by upstream industrial processes such as manufacture, storage or transport of raw materials, semi-manufactures or products ( grey energy ). 3 Noise barriers in acc. with the FinöV noise control programme and noise barriers integral to construction projects. 4 Collected and reused by type.

38 P 36 International Kilometres travelled by rail per inhabitant in Switzerland Japan France Austria Denmark United Kingdom Netherlands Belgium Germany Luxembourg Finland Czech Republic Sweden Italy Norway Source: UIC synopsis Kilometres ,000 1,500 2,000 2,500 Network load comparison Train density SBB (CH) ProRail (NL) 1 JR (JP) 1 DB AG (DE) ÖBB (AT) SNCB (BE) 1 FS (IT) RFF (FR) SZDC (CZ) ADIF (ES) PKP (PL) Average number of trains per route per day on the railway infrastructure according to 2012 UIC statistics. Passenger trains Freight trains 1 Data for SBB Facts and Figures 2014

39 International P 37 Comparison of railway companies Passengerkilometres Net tonnekilometres Train-path kilometres Headcount Operating income Operating expenses Net income for the year Company and country pkm m net tonne-km m train-path km m FTE EUR m EUR m EUR m CD (CZ) 1 6,907 11,423 24,882 1,500 1, SZDC (CZ) , DB AG (DE) 3 80,805 78,542 1, ,237 45,353 42,824 1,477 FS (IT) 3 37,489 22, ,341 9,169 8, JR (JP) 3, 4, 5 244,591 20, ,989 NS (NL) 1 16,604 7,959 4,638 4, ProRail (NL) 2, ,954 NSB (NO) 1 2,897 3, JBV (NO) , ÖBB (AT) 3 10,220 17, ,352 6,267 5, PKP (PL) 3 14,720 32, ,112 3,536 3, RENFE (ES) 1 21,143 7,049 13,866 2,697 2, ADIF (ES) ,213 2,134 2, SBB (CH) 3 17,545 12, ,240 6,777 6, SNCB (BE) 3, 5 10,507 5, ,453 3,682 4, SNCF (FR) 1 85,634 32, ,653 19,978 18, RFF (FR) ,353 6,331 4, Source: 2012 UIC statistics. 1 Railway undertaking. 2 Infrastructure manager. 3 Integrated rail company or holding company. 4 Data for the seven regional successors to Japan Railways. 5 Data for 2010.

40 P 38 Glossary Terms used. Block train Railfreight service involving the haulage of an entire train composed of an individual customer s wagons, all of which have the same point of origin and the same destination. Infrastructure manager Company responsible for the operation, maintenance, renewal and enhancement of the rail infrastructure. Integrated rail Railway undertaking that is also a railway infrastructure operator. Intermodal freight Haulage of freight by means of different transport modes without changing the cargo units used. A distinction is made between unaccompanied intermodal (or combined ) freight and piggyback freight (also called Rollende Landstrasse in German-speaking countries). Piggyback freight Synonym for accompanied combined (intermodal) freight: tran s- portation of a truck, together with its driver, on a railfreight wagon. Railway undertaking Rail company providing passenger or freight transport services. Routes managed The lines managed by an infrastructure management company. They may not necessarily be owned by the operator but may be leased by the operator or managed on behalf of third parties. Traffic performance The transport service obtained by the customer, i. e. the volume transported multiplied by the distance travelled. This is measured in passenger-kilometres in the passenger segment, in tonne-kilometres in the freight segment, and in train-path kilometres in the infrastructure business. Traffic volume In the passenger segment, traffic volume relates to the number of passenger journeys while in the freight segment it corresponds to the tonnage transported (net tonne) and in the infrastructure segment it relates to the number of trains travelling on the network. Train path Entitlement to run a train on the infrastructure to a defined place and at a defined time; timetable slot. Transport services provided Services provided by the infrastructure management company or train operator in the fields of infrastructure or transport respectively. Wagonload freight Freight service in which individual wagons are joined together by the railway company to form trains which are then hauled over longer distances. The various wagons may have different points of origin and different destinations. Tonnage Volume of freight traffic. Total gross tonnes: overall weight of a freight train including locomotive(s). Gross tonnes: hauled tonnage, i. e. overall weight of the train without locomotive(s). Net tonnes: actual payload of a freight train. Net-net tonnes: weight of the transported goods in unaccompanied inter-modal transport, excluding the tare weight of the containers, swap bodies or semi-trailers. SBB Facts and Figures 2014

41 Glossary P 39 Units used. Owing to rounding, the sums of the figures in the tables may differ from the totals stated. [ ] Data in square brackets is not directly comparable with the current data due to restatement.... Data on this parameter is not available, or the parameter does not exist. Figure is exactly zero. Bkm Bus-kilometre. Unit of measurement expressing the performance of a bus from the transport operator s point of view. One bus-kilometre corresponds to a journey made by a bus over a distance of one kilometre. CHF Swiss franc. Petrol equivalent Energy content of one litre of petrol: this unit of measurement enables the energy consumption of various types of traction to be compared with each other. PJ Passenger-journey. Standard measure for the volume of passenger services required. One passenger-journey denotes the journey made by a person from his or her starting point on the transport company s network to his or her destination in that network. The number of passengerjourneys stated in the company statistics here are consolidated at group level. Pkm Passenger-kilometre. Standard measure for the performance of passenger services. One passenger-kilometre denotes the distance of one kilometre travelled by one person. Diesel equivalent Energy content of one litre of diesel (see petrol equivalent). Employee Person employed by a company, regardless of whether full-time or part-time. Seat-km offered Unit expressing the number of seats offered by a transport company. One seatkilometre offered denotes that one passenger seat in one train or bus is available for the carriage of a person over one kilometre. FTE Full-time equivalent. Measure of a company s human resources. One FTE corresponds to one person in full-time employment for one year. GWh Gigawatt-hour. Train-km Unit of measurement expressing the performance of a train from the railway company s point of view. One train-kilometre corresponds to a journey made by a train over a distance of one kilometre. ha Hectare. l Litre. Net tonne Unit of measurement for the payload of a freight train, i. e. the weight of the cargo accepted from the customer. Net tonne-km Unit of measurement for volume of freight services required; only takes account of the weight of the cargo. One net tonne-kilometre corresponds to the shipment of one net tonne of freight over a distance of one kilometre. Train-path km Standard measure for the service required by the railway companies in terms of network access, from the viewpoint of the railway infrastructure manager. A train-path kilometre corresponds to a train s use of the rail infrastructure over a distance of one kilometre. Vehicle km Vehicle kilometres. Unit of measurement for the operating performance of a train or bus from the transport operator s point of view. A vehicle kilometre corresponds to a distance of one kilometre travelled by a train or bus.

42 P 40 Rolling stock Rolling stock. Ordered or under construction in 2014 RABDe 502 SBB long-distance double-deck unit RABe 523 FLIRT and RABe 522 FLIRT France ABeh 160 FINK 3-car (Zentralbahn) Fccnpps four-wheeled ballast wagon Faccnpps eight-wheeled ballast wagon FLFZ fleet universal vehicle with modular flat wagon Commissioned in 2014 RABe 511 SBB Regio-Dosto RABe 524 FLIRT (TILO) Completely overhauled in 2014 DPZ-Plus Re 450 with low-floor coach HVZ Re 420 LION with DPZ middle coach SBB Facts and Figures 2014

43 Rolling stock P 41 Completely overhauled in 2014 (continued) RABDe 500 ICN Bpm 51 passenger coach EuroCity coach Re 460 mainline locomotive Rolling stock for North-South services (Gotthard and Ceneri Base Tunnels) Giruno (ordered) RABe 503 SBB ETR 610 (commissioned) Xtmas support coach (commissioned) XTmas/Xans fire-fighting and rescue train LRZ 14 (commissioned) EHFZ fleet basic vehicle, mobile maintenance gate and modular flat wagon (under construction) Half a century in operation for SBB: the Gotthard locomotive Ae 6/6 Time in service: Average operating performance: 3.2 m km Maximum speed: 125 km/h Performance: 4300 kw (5830 HP)

44 SBB AG Communication Hilfikerstrasse Berne 65, Switzerland press@sbb.ch sbb.ch/en/facts-and-figures PERFORMANCE neutral Printed Matter No myclimate The Climate Protection Partnership