Introduction to Digital Workflow Ticketing

Size: px
Start display at page:

Download "Introduction to Digital Workflow Ticketing"

Transcription

1 WhitePaper Introduction to New concepts for enabling dissemination of digital workflow technologies across the enterprise Notable Solutions, Inc. 600 Jefferson Plaza Suite 500 Rockville, MD ph: fax:

2 Table of Content Introduction 3 4 What are tickets? 4 Steps to choose a Digital Workflow and create a SMARTicket? 5 Who can get a ticket? 5 SMARTicket Overview and their use within Digital Workflow 5 Example of SMARTicket ID For printing documents 6 Benefit of SMARTickets to users 7 Benefits of SMARTickets to System Administrators and Workflow Designers 7 ASDW SMARTickets architecture 8 Conclusion 9 Table of Figures Figure 1 - Pull Printing Example using the SMARTickets 6 Figure 2 - Digital Workflow Architecture 8 Powered By AutoStore 2 Information content of this document is NSi confidential and proprietary and shall not be shared without prior written consent by Notable Solutions, Inc.

3 Introduction Digital capture workflows are concepts and techniques that can be implemented around the digital capture technology which is provided through Content Capture server technology. The concept of digital workflow consists of a three tier approach: 1. Digital capture Capture of paper documents, files, s, voice recordings, digital video or any other content in digital format. This includes capturing from MFP devices, scanners, PDAs, Digital Cameras, mobile phones and any other device that can produce digital content. 2. Business rule compliance The core of Digital Workflow and the value this technology brings to organizations is in the implementation of automated business rules and the application of these business rules to the captured content. The act of collection, processing and management of content is the core value of Digital Workflow technologies that the Content Capture applications provide. 3.Centralized management This layer allows the Automated Server-based Digital Workflow (ASDW) to: Administer content capture services centrally Manage distributed capture servers Provide centralized and repeatable intellectual property around the creation and design of the automated business processes Digital Workflow (DW) technologies provided by AutoStore (ASDW) include: Unified Capture: Device capture Allows capturing of content across all device types from MFPs, Scanners, PDAs to cameras and even cell phones. Desktop capture Using the desktop capture clients is a key element in ease of use and faster, more reliable capture into the DW. Using desktop capture, users can capture files into defined Digital Workflows directly from their desktops thereby reducing the need for additional steps in printing, scanning and conversion into PDF. capture This type of capture includes SMTP Tunneling and POP3 Mailbox capture as key features in addressing an increasing need for capture and compliance in various industries. Use this type of capture to apply content based business rules and to become increasingly efficient in ways to comply with regulatory requirements in records management and records retention. Batch Processes Reading of digital files from network drives or other sources into workflows plays a key role in back file conversion and ability of an organization to use outside resources in conversion and maintenance of large volumes of information. Powered By AutoStore 3

4 Processing Services: The ability to add processing services to automate the steps that normally are done manually is the most valuable segment of the ASDW. Utilizing some of the standard content processing services such as OCR, ICR, forms recognition and content categorization increases ROI rate of the Digital Workflow implementation. Some of the most common processing services for automation of content capture include: - Processing engines such as: OCR/ICR/OMR/ Zonal templates - Forms Recognition and automation of forms data entry - XML and support for various messaging interfaces - Server based image clean up and image optimization - Content categorization and automated indexing capabilities Some of the more comprehensive ASDW applications also support (DWT). DWT is normally created to represent one or more content capture workflows. The DWT can be viewed as Tickets that provide the user with a mobile permission to use a particular workflow from any source (MFP, Desktop, etc.) within the organization. Think of as an application that is capable of issuing tickets for Digital Workflow processes. The added benefit provided by the DWT is the fact that the captured documents are required to have a Ticket or more specifically a Ticket number. What are Tickets? A ticket is a permission to use a workflow containing all of the required meta-data values to properly process the content. Tickets are identified by a ticket number. A ticket number is an integer that uniquely identifies a single ticket. Steps to choose a Digital Workflow and create a DW Ticket? The following describes the typical steps users go through to create a DW Ticket. Please keep in mind the creation of a DW Ticket can be fully automated and hidden from the user by an application. 1. Select the right Digital Workflow Process from the list of available workflows 2. Fill out a few required fields for the workflow to process the content 3. Get the ticket that represents your selected workflow with meta-data values Use and re-use the ticket every time you would like to send content into that Digital Workflow. Powered By AutoStore 4

5 Who can get a ticket? The following represent a sample of common and simple ASDW Ticket users: A user on a ASDWT client Example: User walks up to a web client, prints a Ticket (Already created in PDF format for him), uses it as a coversheet on his documents and sends it to be processed. A user on a Printer or MFP Device Applications can directly request and issue tickets to users or to other applications (without any human interactions) Example: A banking application can automatically print paper tickets for every loan application so that the clerk can use the paper coversheet and scan in the supporting documents The concept of Digital Workflow Tickets is a unique and powerful concept. Capture Workflow Ticketing provides the ability to control, track and administer the Digital Workflow usage through the use of DW Tickets. Additionally, more advanced ASDWT applications allows for Digital Workflow definitions as well as the DW Tickets to be managed and administered centrally. This provides the added value of central Digital Workflow management of all business rules. Powered By AutoStore 5

6 DW Ticket overview and their use within the Digital Workflow The DW Ticket is an essential part of organizational and enterprise digital workflow implementation. The more comprehensive ASDWT applications are capable of storing their ticketing information within a centralized database. The capability and use of databases to store DWT information allows applications to provide key features such as: 1. Digital Workflow version control Without version control the ability to administer, modify, track and maintain workflow definitions will become very cumbersome. As the system grows across the enterprise, the need to manage and maintain DW definitions, modify workflow attributes and timing of all the changes within a workflow will require the administrator to maintain multiple versions of the same workflow to implement phasing out DW processes before modified DWs can be phased in the business processes. 2. Workflow Combination Combining workflows to create additional workflows allows the administrator or the user the capability to manage a set of low-level workflows that can be combined to create more complex workflows. Allowing users to create workflow combinations is another key feature that enable users to select their workflows os needed from the list of available defined DWs. 3. Workflow Reporting and usage tracking This is a key feature to look for in DWT based systems. The notification and tracking of tickets are both valuable to users looking for confirmation of their operations and to the administrator managing the ticket usage. 4. Workflow management The ability to create multiple workflows, test prior to updating a workflow, manage workflow usage, access level control and integration with corporate infrastructure such as Active Directory integration of workflow tickets are key areas to look for within a ASDWT application. 5. Workflow User management An ADSWT application that issues DWT to users and organizations cannot do that without capability of managing workflow users. Workflow users and related user management features must be integrated with the existing corporate infrastructure of Active Directory to take advantage of existing corporate resources and reduce administrative tasks. Powered By AutoStore 6

7 Uses of DWTickets When using the user can simply provide the DW Ticket ID at time of submission to trigger the corresponding Digital Workflow. The DW Ticket can be used to trigger any predefined workflow such as: - Get a document printed (brochure information) - Get scanned document routed to a remote printer - Get document faxed and at the same time archived in PDF format - Apply Digital Rights to the document - Apply Digital Signature to the document - Create multiple routes to distribute the document Practically any pre-defined business process involving multiple steps can be automated and triggered based on a single DW Ticket ID. Example of SMARTicket ID For printing documents An example of a SMARTicket ID for managing a printing process is to design a print driver that will prints files into a file location and generates a SMARTicket ID. Digital Workflow Example for Printing Document 1. User Prints document 3. A SMARTicket is returned to the user (user has control over Ticket attributes) SMARTicket ID: User uses the CAC card To login to the printer. User can see the SMARTicket Print Jobs accessible to him. SMARTicket Refero 2 server CAC card used to authenticate the user. User Selects SMARTicket ID: Print file is sent to a queue on the server AutoStore Server Print Job is Sent to the MFP Document Figure 1 - Pull Printing Example using the SMARTickets Powered By AutoStore 7

8 The DW Ticket is then assigned to a specific user or group of users. These users can walk to any printer that has the capability to lookup DW Ticket ID values and request the print files located on the folder to be routed to the printer they are on at the time. This implementation (depicted in figure 1) provides the ability to use to securely pull print jobs from any location within the network. Benefits of DW Tickets to users The users of DW Tickets get direct benefits from the system. The ASDW drastically increases their efficiency and productivity. Listed below are some of the common benefits of the DW Tickets to users: Reduces the error rate and shortens the time to trigger workflows Allows the user to create workflow requests (DW Tickets) once and use the tickets repeatedly, thereby reducing the time to trigger workflow and increasing efficiency of content capture The usage of a DW Ticket requires no training and no system learning curve. Simply use the ticket and the most complex business rules are applied in the background. Summarizing these complex business rules in a simple ticket provides a true benefit of DW Tickets in common business environment. All DW Tickets are independent of the method of capture which means they can be used for printing, scanning, archival, fax or any other means of capturing Digital Content. The DW Tickets give users the capability to combine one or more digital workflows into one simple DW Ticket. This allows the administrator to define the Digital Workflows centrally and at the same time, give users control over the usage. Benefits of DW Tickets to System Administrators and Workflow Designers The benefit of Automated Server-based (ASDWT) to the Administrative and IT staff consists of: Central management of workflow rules and steps. The ASDWT systems allow the digital workflow designers to create a database of workflow rules. The DW database is then re-used across the organization and creates repeatable values across the enterprise. The ASDWT can be used within a larger enterprise consisting of vendors, suppliers, customers and partners. Through the fact that DW Tickets are independent and autonomous entities that can travel with a document (embedded or coversheets), any corporation can use the DW Tickets to better control the flow of content across the larger enterprise entities. Powered By AutoStore 8

9 As an example, an insurance company can publish a list of reusable DW Tickets in form of PDF files that must be attached to any fax or sent to the company by its agencies. All agencies then will start participating within the centrally managed Digital Workflow processes simply by including the DW Tickets on their communication with the company. ASDW SMARTickets architecture The DW Ticket architecture provides a solid and uniform method to interface with the digital workflow processes. Digital Workflow Architecture Client App User User Interfaces Interfaces Device Device Interface Interface Vertical Vertical Application Application Workflow Workflow Engine Engine Application Application Interface Interface ASDWT Server Security Security Rules Rules Engine DW Ticket Database Workflow def. Workflow def. Access rights Access rights Digital Ticket Digital Ticket Tracking Tracking Benefits Benefits Define Once Use Many Compliance enforcement Reduces Risk Secured digital workflows Tracking & accountability Figure 2 - Digital Workflow Architecture Through use of a defined API, all applications can request and interact with the centrally managed workflow processing server, allowing the administrators to centrally control and manage the DW Ticket usage, security and activities. Powered By AutoStore 9

10 Conclusion The concept of ticketing and use of is a necessary tool for allowing the current Digital Workflow technology to expand out of its current shell of IT corner and into a wider audience of large enterprises. The key elements in the success of such technologies remain to be user focused attributes such as simplicity and ease of use and the Digital Workflow Technology can easily satisfy them all. Notable Solutions, Inc. Corporate Headquarters 600 Jefferson Plaza; Suite 500 Rockville. Md ph: Fax: Western U.S / Canada ph: fax: European Office Gebr.-Wahl-Str Braunfels, Germany ph: fax:

Quick Reference Guide

Quick Reference Guide Quick Reference Guide What s New in NSi AutoStore TM 6.0 Notable Solutions, Inc. System requirements Hardware Microsoft Windows operating system (OS) running on computer with at least a 2 GHz Processor

More information

GlobalScan. Capture, process and distribute documents with exceptional efficiency. Workflow Suite Family

GlobalScan. Capture, process and distribute documents with exceptional efficiency. Workflow Suite Family GlobalScan Workflow Suite Family CONTROL > MANAGE > INTEGRATE > AUTOMATE > IMPROVE > Capture, process and distribute documents with exceptional efficiency. > Maximize simplicity, efficiency and productivity.

More information

One Platform for all your Print, Scan and Device Management

One Platform for all your Print, Scan and Device Management One Platform for all your Print, Scan and Device Management Manage all Printing & Scanning with one single Platform. Incorporating uniflow into your document processes will lead to real improvements in

More information

Workflow Suite Family. GlobalScan. Capture & Distribution Solution Comprehensive Document Control. scalable. ersatile. powerful

Workflow Suite Family. GlobalScan. Capture & Distribution Solution Comprehensive Document Control. scalable. ersatile. powerful GlobalScan Workflow Suite Family Capture & Distribution Solution Comprehensive Document Control scalable ersatile powerful Ricoh GlobalScan Workflow Suite Family Maximize simplicity, efficiency and productivity

More information

U.S. Army best practices for secure network printing, scanning, and faxing.

U.S. Army best practices for secure network printing, scanning, and faxing. U.S. Army best practices for secure network printing, scanning, and faxing. Developed by Nuance Document Imaging and RICOH USA 2 Table of contents 3 Introduction Objective Overview Background in U.S. Federal

More information

Document Archiving White Paper. Secure. Accessible. Reliable

Document Archiving White Paper. Secure. Accessible. Reliable Document Archiving White Paper Secure Accessible Reliable Table of Contents IS THERE A SIMPLE WAY TO ARCHIVE PAPER DOCUMENTS ELECTRONICALLY?... 3 HOW IT WORKS... 3 WHAT PROCESSES CAN YOU AUTOMATE?... 6

More information

ONE PLATFORM FOR ALL YOUR PRINT, SCAN, AND DEVICE MANAGEMENT

ONE PLATFORM FOR ALL YOUR PRINT, SCAN, AND DEVICE MANAGEMENT ONE PLATFORM FOR ALL YOUR PRINT, SCAN, AND DEVICE MANAGEMENT MANAGE ALL PRINTING & SCANNING WITH ONE SINGLE PLATFORM Incorporating uniflow into your document processes will lead to real improvements in

More information

Brown County Information Technology Aberdeen, SD. Request for Proposals For Document Management Solution. Proposals Deadline: Submit proposals to:

Brown County Information Technology Aberdeen, SD. Request for Proposals For Document Management Solution. Proposals Deadline: Submit proposals to: Brown County Information Technology Aberdeen, SD Request for Proposals For Document Management Solution Proposals Deadline: 9:10am, January 12, 2016 Submit proposals to: Brown County Auditor 25 Market

More information

GlobalScan. Workflow Suite Family. Streamline workflows and enhance efficiency

GlobalScan. Workflow Suite Family. Streamline workflows and enhance efficiency SOLUTION Streamline workflows and enhance efficiency GlobalScan Workflow Suite Family Powerful, scalable software that makes it easy to capture, process and distribute paper and electronic documents with

More information

One platform for all your print, scan and device management

One platform for all your print, scan and device management One platform for all your print, scan and device management Manage all Printing & Scanning with one single Platform. Incorporating uniflow into your document processes will lead to real improvements in

More information

One platform for all your print, scan and device management

One platform for all your print, scan and device management One platform for all your print, scan and device management Manage all Printing & Scanning with one single Platform. Incorporating uniflow into your document processes will lead to real improvements in

More information

document process automation

document process automation document process automation AccuRoute Enterprise-class document capture and workflow platform Omtool AccuRoute Enterprise-Class Document Capture and Workflow Platform Capture for... AccuRoute enterprise-class

More information

Control scanning, printing and copying effectively with uniflow Version 5. you can

Control scanning, printing and copying effectively with uniflow Version 5. you can Control scanning, printing and copying effectively with uniflow Version 5 you can Bring more control and added efficiency to your scanning and print environment. What is uniflow? uniflow is a software

More information

Nuance AutoStore route destinations

Nuance AutoStore route destinations Data Sheet Nuance AutoStore route destinations is a server-based application which orchestrates the capture and secure delivery of paper and electronic documents into business applications. Once documents

More information

Synergy Document Management

Synergy Document Management Synergy Document Management Maximize Your Time and Minimize Your Clutter Today s paper-intensive business environment creates a fundamental need for a scalable document management system. The Synergy Document

More information

PROCEDURE 1310.26 Issued: October 5, 2001 Effective Date: September 14, 2000

PROCEDURE 1310.26 Issued: October 5, 2001 Effective Date: September 14, 2000 PROCEDURE 1310.26 Issued: October 5, 2001 Effective Date: September 14, 2000 SUBJECT: APPLICATION: PURPOSE: CONTACT AGENCY: Customer Service Center Functional Standard Executive Branch Departments and

More information

InstaFile. Complete Document management System

InstaFile. Complete Document management System InstaFile Complete Document management System Index : About InstaFile 1.1 What is InstaFile 1.2 How does it work 1.3 Where you can use InstaFile 1.4 Why only InstaFile InstaFile features and benefits Start

More information

Professional Services Scoping Questionnaire

Professional Services Scoping Questionnaire Professional Services Scoping Questionnaire Company Name: 2014 Square 9 Softworks All rights Reserved The copyright for all material provided herein is held by Square 9 Softworks. None of the material

More information

Xerox Workflow Automation Services Solutions Brochure. Xerox DocuShare 7.0. Enterprise content management for every organization.

Xerox Workflow Automation Services Solutions Brochure. Xerox DocuShare 7.0. Enterprise content management for every organization. Xerox Workflow Automation Services Solutions Brochure Xerox DocuShare 7.0 Enterprise content management for every organization. Office Work Can Work Better Despite huge advances in the technology and tools

More information

SAMSUNG PRINTING SOLUTIONS Business Core Printing Solutions. FOR YOUR BUSINESS Easy-to-use serverless solutions that work as efficiently as you do

SAMSUNG PRINTING SOLUTIONS Business Core Printing Solutions. FOR YOUR BUSINESS Easy-to-use serverless solutions that work as efficiently as you do SAMSUNG PRINTING SOLUTIONS Business Core Printing Solutions FOR YOUR BUSINESS Easy-to-use serverless solutions that work as efficiently as you do WORK MORE EFFICIENTLY WITH COST-EFFECTIVE, SERVERLESS

More information

Print and Document. for Konica Minolta MFDs

Print and Document. for Konica Minolta MFDs Print and Document for Konica Minolta MFDs Make the most of your multifunctional device with our guide to applications that will enable you to make the most of you document management. Some of these applications

More information

True Enterprise Content Management (ECM) & BPM SUITED FOR HEALTHCARE, TELECOM, BANKING, INSURANCE & HIGH SECURITY INDUSTRIES

True Enterprise Content Management (ECM) & BPM SUITED FOR HEALTHCARE, TELECOM, BANKING, INSURANCE & HIGH SECURITY INDUSTRIES True Enterprise Content Management (ECM) & BPM SUITED FOR HEALTHCARE, TELECOM, BANKING, INSURANCE & HIGH SECURITY INDUSTRIES SHARE INFORMATION, STREAMLINE WORKFLOWS, MAXIMIZE PRODUCTIVITY Freedoc is an

More information

edocumentus Solutions IBM maximo DMS for MAXIMO

edocumentus Solutions IBM maximo DMS for MAXIMO edocumentus Solutions IBM maximo DMS for MAXIMO Documents in Maximo EAM solutions based on IBM Maximo all about assets Requires large amount of different document types: drawings, photos, plans, project

More information

Image Gateway for Apeos 2.0

Image Gateway for Apeos 2.0 IGA2.0 Image Gateway for Apeos 2.0 Business Process Solutions Business Process Optimisation Versatility of the multi-function device (MFD) is an often-touted benefit by all the major office equipment manufacturers,

More information

BUSINESS CORE PRINTING SOLUTIONS

BUSINESS CORE PRINTING SOLUTIONS LEGAL AND ADDITIONAL INFORMATION Samsung Printing Solutions Keeping up with technology is critical to the success of any business or the productivity of any individual. The choice of technology can be

More information

How to Select a Document Management System:

How to Select a Document Management System: How to Select a Document Management System: Criteria and Checklist There are numerous document management systems on the market, and every company has different needs and objectives, so understanding the

More information

document process automation

document process automation document process automation AccuRoute Enterprise-class document capture and workflow platform Omtool AccuRoute Enterprise-Class Document Capture and Workflow Platform Capture for... AccuRoute document

More information

Electronic Forms Processing (eforms)

Electronic Forms Processing (eforms) Electronic Forms Processing (eforms): Collaboration and workflow solutions for digital content and document management A White Paper By Kris Johnson What is eforms Processing? Organizations and the groups

More information

Equitrac Office 5. The intelligent enterprise print management system. 2002-2013 Nuance Communications, Inc. All rights reserved.

Equitrac Office 5. The intelligent enterprise print management system. 2002-2013 Nuance Communications, Inc. All rights reserved. Equitrac Office 5 The intelligent enterprise print management system 2002-2013 Nuance Communications, Inc. All rights reserved. Page 1 Equitrac Office 5 a unique blend of innovation and field proven performance

More information

SOFT FLOW 2012 PRODUCT OVERVIEW

SOFT FLOW 2012 PRODUCT OVERVIEW SOFT FLOW 2012 PRODUCT OVERVIEW Copyright 2010-2012 Soft Click 1 About Soft Flow Platform Welcome to Soft Flow, the most flexible and easiest to use document management and business process management

More information

One platform for printing, copying and scanning management. you can

One platform for printing, copying and scanning management. you can One platform for printing, copying and scanning management you can Bring more control and added efficiency to your scanning and print environment. What is uniflow? uniflow is a software platform designed

More information

Aiimi Energy Solutions. Controlled Document Management System (CDMS)

Aiimi Energy Solutions. Controlled Document Management System (CDMS) Aiimi Energy Solutions Controlled Document Management System (CDMS) CONTENTS Overview... 3 Introduction to Aiimi... 3 Introduction to the CDMS... 5 Automatic Document Numbering... 5 Automatic Correspondence

More information

PageScope Enterprise Suite 3.0

PageScope Enterprise Suite 3.0 PageScope Enterprise Suite 3.0 Categories Modules Device Management Output Management User & Cost Management PageScope Net Care Device Manager PageScope Account Manager PageScope Authentication Manager

More information

Simplify essential workflows with dynamic scanning capabilities. GlobalScan NX Server 32/Server 750 Capture & Distribution Solution

Simplify essential workflows with dynamic scanning capabilities. GlobalScan NX Server 32/Server 750 Capture & Distribution Solution GlobalScan NX Server 32/Server 750 Capture & Distribution Solution SCAN > SHARE > MANAGE > DELIVER > ACCELERATE > Simplify essential workflows with dynamic scanning capabilities. > Manage scanned documents

More information

RS MDM. Integration Guide. Riversand

RS MDM. Integration Guide. Riversand RS MDM 2009 Integration Guide This document provides the details about RS MDMCenter integration module and provides details about the overall architecture and principles of integration with the system.

More information

Whitepaper Document Solutions

Whitepaper Document Solutions Whitepaper Document Solutions ScannerVision 3 Contents Contents... 2 Introduction... 3 ScannerVision introduction... 4 Concept... 4 Components... 4 Deploying ScannerVision... 5 Supported Operating Systems...

More information

Kofax Solution Brief. Kofax Enterprise Capture Solutions Enable Document-driven Business Processes in SharePoint

Kofax Solution Brief. Kofax Enterprise Capture Solutions Enable Document-driven Business Processes in SharePoint Kofax Solution Brief Kofax Enterprise Capture Solutions Enable Document-driven Business Processes in SharePoint Today, information has two faces: On the one hand, it is the basis for most business processes

More information

LibertyNET: A flexible document management solution that reduces costs by automating tasks

LibertyNET: A flexible document management solution that reduces costs by automating tasks LibertyNET Editions Enterprise Edition n Designed for deployment to dozens, hundreds, or thousands of users throughout a commercial or government enterprise. n The Liberty Application Builder (LAB) allows

More information

Common Questions and Concerns About Documentum at NEF

Common Questions and Concerns About Documentum at NEF LES/NEF 220 W Broadway Suite B Hobbs, NM 88240 Documentum FAQ Common Questions and Concerns About Documentum at NEF Introduction...2 What is Documentum?...2 How does Documentum work?...2 How do I access

More information

NSi Mobile Administrator Guide. Version 6.2

NSi Mobile Administrator Guide. Version 6.2 F NSi Mobile Administrator Guide Version 6.2 Revision History Version Date 1.0 October 2, 2012 2.0 September 16, 2013 Copyright 2012 2013 Notable Solutions, Inc. 2 CONTENTS TABLE OF CONTENTS PREFACE...

More information

The idatix Family. Product overview of the idatix family of solutions

The idatix Family. Product overview of the idatix family of solutions The idatix Family Product overview of the idatix family of solutions isynergy provides a completely automated paperless business solution for any business, department or enterprise. It is capable of starting

More information

Connector Access License and Bundle Update

Connector Access License and Bundle Update Connector Access License and Bundle Update ecopy ShareScan Ed White Principal Product Manager 2002-2013 Nuance Communications, Inc. All rights reserved. Page 1 Topics Covered Connector Access License Update

More information

Scan Process Distribute. Secure Scanning integrated in your Office Printing Infrastructure

Scan Process Distribute. Secure Scanning integrated in your Office Printing Infrastructure Scan Process Distribute Secure Scanning integrated in your Office Printing Infrastructure -1- Manage all Scanning & Printing with one single Platform. uniflow is a software platform for all your print,

More information

Electronic Document Management System Specification Checklist

Electronic Document Management System Specification Checklist Electronic Document Management System Specification Checklist Your existing computer systems, number of users, applications and processes greatly influence the selection of a suitable electronic document

More information

Nuance ecopy ShareScan 5 and ecopy PDF Pro Office 5 Reviewers' Guide

Nuance ecopy ShareScan 5 and ecopy PDF Pro Office 5 Reviewers' Guide Nuance ecopy ShareScan 5 and ecopy PDF Pro Office 5 Reviewers' Guide Thank you for your interest in the ecopy multifunction peripheral (MFP) document scanning and workflow software. We hope that the following

More information

Welcome The webinar will begin shortly

Welcome The webinar will begin shortly Welcome The webinar will begin shortly Angela Chumley Angela.Chumley@crownpeak.com 08.18.15 Engagement Tip Mute Button Listen Actively Ask Questions 2 AGENDA Getting Started Web Content Management (WCMS)

More information

Reform PDC Document Workflow Solution Streamline capture and distribution. intuitive. lexible. mobile

Reform PDC Document Workflow Solution Streamline capture and distribution. intuitive. lexible. mobile Reform PDC Document Workflow Solution Streamline capture and distribution intuitive lexible mobile Reform PDC Innovation and convenience to maximize efficiency. Your organization is unique so is its document

More information

Enterprise Content Management with Microsoft SharePoint

Enterprise Content Management with Microsoft SharePoint Enterprise Content Management with Microsoft SharePoint Overview of ECM Services and Features in Microsoft Office SharePoint Server 2007 and Windows SharePoint Services 3.0. A KnowledgeLake, Inc. White

More information

Whether your organization is small, medium or large, OpenText RightFax meets these

Whether your organization is small, medium or large, OpenText RightFax meets these OpenText RightFax Your business faces increasing pressure to improve employee and process productivity, and to reduce operational costs. Whether your organization is small, medium or large, OpenText RightFax

More information

Dispatcher Phoenix is available in three distinct and customizable solutions to meet customer needs most effectively and efficiently:

Dispatcher Phoenix is available in three distinct and customizable solutions to meet customer needs most effectively and efficiently: Overview Konica Minolta s Dispatcher Phoenix is a family of workflow automation products that optimizes business processes, reduces costs, and increases productivity for any organization. Dispatcher Phoenix

More information

The All-In-One Browser-Based Document Management Solution

The All-In-One Browser-Based Document Management Solution The All-In-One Browser-Based Document Management Solution General Overview of Content Central Content Central sets the standard for document management and workflow solutions. Users access and interact

More information

Legal Services & Document Scanning LEGAL USE CASE. When is it useful? CANON SOLUTIONS GENERAL OVERVIEW

Legal Services & Document Scanning LEGAL USE CASE. When is it useful? CANON SOLUTIONS GENERAL OVERVIEW Legal Services & Document Scanning When is it useful? LEGAL USE CASE CANON SOLUTIONS GENERAL OVERVIEW Introduction While there are many types of law practiced within the transactional and litigation segments,

More information

SeCUritY. Safeguarding information Within Documents and Devices. imagerunner ADVANCE Solutions. ADVANCE to Canon MFP security solutions.

SeCUritY. Safeguarding information Within Documents and Devices. imagerunner ADVANCE Solutions. ADVANCE to Canon MFP security solutions. imagerunner ADVANCE Solutions SeCUritY Safeguarding information Within Documents and Devices ADVANCE to Canon MFP security solutions. Whether your business relies on paper documents, electronic documents,

More information

Bringing Your Documents into the Digital Age. Paperless Office... Fact or Fantasy. An overview of Electronic Document and Records Management

Bringing Your Documents into the Digital Age. Paperless Office... Fact or Fantasy. An overview of Electronic Document and Records Management Bringing Your Documents into the Digital Age Paperless Office... Fact or Fantasy An overview of Electronic Document and Records Management Paperless Office... Fact or Fantasy Technical Article Written

More information

CONTROL YOUR INFORMATION BEFORE IT CONTROLS YOU

CONTROL YOUR INFORMATION BEFORE IT CONTROLS YOU CONTROL YOUR INFORMATION BEFORE IT CONTROLS YOU Integrated management of documents and processes Document management contributes decisively to a company s performance and reflects its internal organization.

More information

The Jamcracker Enterprise CSB AppStore Unifying Cloud Services Delivery and Management for Enterprise IT

The Jamcracker Enterprise CSB AppStore Unifying Cloud Services Delivery and Management for Enterprise IT The Jamcracker Enterprise CSB AppStore Unifying Cloud Services Delivery and Management for Enterprise IT Jamcracker, Inc. 4677 Old Ironsides Drive Santa Clara, CA, USA 95054 www.jamcracker.com Table of

More information

The Impact of 21 CFR Part 11 on Product Development

The Impact of 21 CFR Part 11 on Product Development The Impact of 21 CFR Part 11 on Product Development Product development has become an increasingly critical factor in highly-regulated life sciences industries. Biotechnology, medical device, and pharmaceutical

More information

ADVANCED SOLUTIONS FOR. Financial Services. compliance and security effective cost control increased efficiency improved customer information

ADVANCED SOLUTIONS FOR. Financial Services. compliance and security effective cost control increased efficiency improved customer information ADVANCED SOLUTIONS FOR Financial Services compliance and security effective cost control increased efficiency improved customer information New solutions for today s financial services challenges. Processing

More information

Therefore. People. Process. Information. 2015 Product Brochure

Therefore. People. Process. Information. 2015 Product Brochure Therefore People. Process. Information. 2015 Product Brochure Therefore revolutionizes Why Therefore? the way information is managed and shared In today s fast-paced business environment, in your business.

More information

Frequently Asked Questions

Frequently Asked Questions Frequently Asked Questions OpenText RightFax 10 May 2011 Introduction This document provides answers to commonly asked questions and additional links for more information about OpenText RightFax 10. In

More information

Frequently Asked Questions

Frequently Asked Questions Ricoh Canada Inc. ChartMD Frequently Asked Questions Frequently Asked Questions What is ChartMD? Designed specifically for the ambulatory care environment, ChartMD is a standards-based interoperable healthcare

More information

GlobalScan NX. Server 32/Server 750. Intelligent scanning for smarter workflow

GlobalScan NX. Server 32/Server 750. Intelligent scanning for smarter workflow SOLUTION Intelligent scanning for smarter workflow GlobalScan NX Server 32/Server 750 Designed to simplify daily document tasks, these easy-to-use software solutions provide a fast, streamlined approach

More information

Information Technology Strategic Plan

Information Technology Strategic Plan 2401 53 rd Street South Gulfport, Florida 33707. City of Gulfport Florida Information Technology Strategic Plan.......... Gulfport's Technology Principles, Objectives and Developed by the City of Gulfport

More information

XpoLog Center Suite Data Sheet

XpoLog Center Suite Data Sheet XpoLog Center Suite Data Sheet General XpoLog is a data analysis and management platform for Applications IT data. Business applications rely on a dynamic heterogeneous applications infrastructure, such

More information

Document Management with Workgroup Scanners. How to guide

Document Management with Workgroup Scanners. How to guide Document Management with Workgroup Scanners How to guide Overview A document management system is a collection of integrated tools that convert paper documents into electronic form so you can store, share,

More information

Xerox Secure Access Unified ID System 5.4 Administration Guide

Xerox Secure Access Unified ID System 5.4 Administration Guide 2014 Xerox Secure Access Unified ID System 5.4 Administration Guide Xerox Secure Access Unified ID System 5.4 Administration Guide Document Revision History Revision Date Revision List September 12, 2014

More information

Accounts Payable: Invoice Processing Invoice Certification

Accounts Payable: Invoice Processing Invoice Certification Accounts Payable: Invoice Processing Invoice Certification Note: The application is most effective in the latest version of Mozilla for Windows users and the latest version of Safari for Mac users. In

More information

WatchDox Administrator's Guide. Application Version 3.7.5

WatchDox Administrator's Guide. Application Version 3.7.5 Application Version 3.7.5 Confidentiality This document contains confidential material that is proprietary WatchDox. The information and ideas herein may not be disclosed to any unauthorized individuals

More information

RightFax Local Administrator Guide

RightFax Local Administrator Guide Administrative Information Technology Services RightFax Local Administrator Guide Release: 1.2 Date: 5/14/12 Owner: Application Support group Service Description RightFax is used by the University of Illinois

More information

Professional Enterprise Content Management

Professional Enterprise Content Management DocuWare Product Info Professional Enterprise Content Management DocuWare is state-of-the-art document management system software for professional Enterprise Content Management. By tapping into the valuable

More information

Providing enterprise-wide output management solutions for production printing, office printing and information distribution

Providing enterprise-wide output management solutions for production printing, office printing and information distribution Copyright 2010, Multi-Channel Delivery Multi-Channel Delivery Strategies and Case Studies Larry Katz Senior Engineer larry.katz@barrsystems.com 352-491-3100 Multi-Channel Delivery Our Agenda Where to begin?

More information

Admin Reference Guide. PinPoint Document Management System

Admin Reference Guide. PinPoint Document Management System Admin Reference Guide PinPoint Document Management System 1 Contents Introduction... 2 Managing Departments... 3 Managing Languages... 4 Managing Users... 5 Managing User Groups... 7 Managing Tags... 9

More information

ONE INTEGRATED PLATFORM FOR ALL YOUR PRINT, SCAN AND DEVICE MANAGEMENT. uniflow canon.com.au/business

ONE INTEGRATED PLATFORM FOR ALL YOUR PRINT, SCAN AND DEVICE MANAGEMENT. uniflow canon.com.au/business ONE INTEGRATED PLATFORM FOR ALL YOUR PRINT, SCAN AND DEVICE MANAGEMENT uniflow canon.com.au/business INTEGRATED, PRODUCTIVE CONTROL OF PRINTING, COPYING SCANNING, AND FAXING uniflow is an integrated print

More information

AIIM Article. Legal Services & Document Scanning - When is it useful? Sponsored by

AIIM Article. Legal Services & Document Scanning - When is it useful? Sponsored by AIIM Article Legal Services & Document Scanning - When is it useful? Sponsored by Introduction While there are many types of law practiced within the transactional and litigation segments, they are all

More information

Introduction to Zetadocs for NAV

Introduction to Zetadocs for NAV Zetadocs for Microsoft Dynamics NAV Introduction to Zetadocs for NAV Version history Version 1.0 28/03/2008 Equisys plc Equisys House 32 Southwark Bridge Road London SE1 9EU United Kingdom Tel + 44 (0)20

More information

THIS TOPIC INCLUDES FOLLOWING THEMES

THIS TOPIC INCLUDES FOLLOWING THEMES THIS TOPIC INCLUDES FOLLOWING THEMES Electronic document management & Hardware and software for ICT project work-flow 1) Research and development projects 2) Network architecture and hardware for ICT project

More information

PageScope Enterprise Suite 3.2

PageScope Enterprise Suite 3.2 PageScope Enterprise Suite 3.2 Categories Modules Device Management Output Management User & Cost Management PageScope NetCare Device Manager PageScope Authentication Manager (Biometric Gateway option)

More information

EMC Documentum Information Rights Management

EMC Documentum Information Rights Management EMC Documentum Information Rights Management David Mendel Sr. Product Marketing Manager EMC Corporation June 2008 1 Securing Content Across the Enterprise Documentum Security Overview Confirm System is

More information

Solutions for Accounts Payable Process Optimization

Solutions for Accounts Payable Process Optimization Solutions for Accounts Payable Process Optimization ScerIS is your resource for Accounts Payable Process Optimization (APPO). We help clients do more at lower cost, in less time and with fewer people.

More information

End-To-End Invoice Processing Automation at Land O Lakes NATALIE HAWLEY LAND O LAKES

End-To-End Invoice Processing Automation at Land O Lakes NATALIE HAWLEY LAND O LAKES End-To-End Invoice Processing Automation at Land O Lakes NATALIE HAWLEY LAND O LAKES i Fishbowl Solutions Notice The information contained in this document represents the current view of Fishbowl Solutions,

More information

Technical specifications for Medlogic ehim, Electronic Health Information Management

Technical specifications for Medlogic ehim, Electronic Health Information Management Technical specifications for Medlogic ehim, Electronic Health Information Management Introduction The integrated, ready to use MedLogic ehim (Electronic Health Management System) is one of the simplest

More information

MyQ Version Comparing (v5.2)

MyQ Version Comparing (v5.2) THE FIFTH VICTORY AND THREE PRESTIGIOUS AWARDS IT PRODUCT OF THE YEAR 2014 IN THE CATEGORY PRINTING SOLUTION Server Pro Version available MyQ 5.2 MyQ 5.2 Commercial use The original cloud licensing / network

More information

Remote Access Platform. Architecture and Security Overview

Remote Access Platform. Architecture and Security Overview Remote Access Platform Architecture and Security Overview NOTICE This document contains information about one or more ABB products and may include a description of or a reference to one or more standards

More information

HYPER MEDIA MESSAGING

HYPER MEDIA MESSAGING Email based document interchange known as messaging service and contribute to corporate productivity in following ways 1. it strengthens the automation of documentation life cycle 2. It allows document

More information

NETWRIX USER ACTIVITY VIDEO REPORTER

NETWRIX USER ACTIVITY VIDEO REPORTER NETWRIX USER ACTIVITY VIDEO REPORTER ADMINISTRATOR S GUIDE Product Version: 1.0 January 2013. Legal Notice The information in this publication is furnished for information use only, and does not constitute

More information

Matrix in more detail

Matrix in more detail Matrix in more detail five degrees Markt 15 3621 AB Breukelen The Netherlands T: +31 88 0086400 www.fivedegrees.nl Matrix in more detail Functional Architecture Matrix is a sophisticated banking platform

More information

How to configure NT authentication and impersonation in RightFAX component. Settings from the RightFAX side

How to configure NT authentication and impersonation in RightFAX component. Settings from the RightFAX side How to configure NT authentication and impersonation in RightFAX component. Within the RightFAX component the impersonation feature is supported when the accounts are synched through Active Directory and

More information

TIRED OF TYPING? ACCELERATE YOUR BUSINESS WITH: AUTOMATED DATA ENTRY PURCHASE APPROVAL WORKFLOW DIGITAL DOCUMENT ARCHIVE DOCUMENT CAPTURE

TIRED OF TYPING? ACCELERATE YOUR BUSINESS WITH: AUTOMATED DATA ENTRY PURCHASE APPROVAL WORKFLOW DIGITAL DOCUMENT ARCHIVE DOCUMENT CAPTURE TIRED OF TYPING? ACCELERATE YOUR BUSINESS WITH: AUTOMATED DATA ENTRY PURCHASE APPROVAL WORKFLOW DIGITAL DOCUMENT ARCHIVE DOCUMENT CAPTURE DOCUMENT CAPTURE 3 KEY VALUES Document Capture for Dynamics NAV

More information

Lexmark 201: Solutions Selling Horizontal: HR Onboarding Solution

Lexmark 201: Solutions Selling Horizontal: HR Onboarding Solution Synopsis Human Resource Overview: The responsibility of a Human Resource department is to provide strategic, innovative and practical human resource resolutions that address and support business goals

More information

BUSINESS CORE PRINTING SOLUTIONS

BUSINESS CORE PRINTING SOLUTIONS BUSINESS CORE ING SOLUTIONS Usage Tracker I SecuThru Lite 2 I Secure Login Manager I SmarThru Workflow Lite I Cloud Connector Smartify your business with easy-to-use, cost-efficient solutions in a server-less

More information

owncloud Architecture Overview

owncloud Architecture Overview owncloud Architecture Overview Time to get control back Employees are using cloud-based services to share sensitive company data with vendors, customers, partners and each other. They are syncing data

More information

Adobe Developer Workshop Series

Adobe Developer Workshop Series Adobe Developer Workshop Series Working with Security February 2005 San Francisco, California 2005 Adobe Systems Incorporated. All Rights Reserved. Agenda Introduction Overview of Intelligent Document

More information

Enterprise Content Management. Image from http://webbuildinginfo.com/wp-content/uploads/ecm.jpg. José Borbinha

Enterprise Content Management. Image from http://webbuildinginfo.com/wp-content/uploads/ecm.jpg. José Borbinha Enterprise Content Management Image from http://webbuildinginfo.com/wp-content/uploads/ecm.jpg José Borbinha ECM? Let us start with the help of a professional organization http://www.aiim.org http://www.aiim.org/about

More information

BMC Remedy IT Service Management 7.5.00 Concepts Guide

BMC Remedy IT Service Management 7.5.00 Concepts Guide BMC Remedy IT Service Management 7.5.00 Concepts Guide February 2009 www.bmc.com Contacting BMC Software You can access the BMC Software website at http://www.bmc.com. From this website, you can obtain

More information

Konica Minolta Unity Document Suite. Powerful integrated document processing. Document capture & distribution Unity Document Suite

Konica Minolta Unity Document Suite. Powerful integrated document processing. Document capture & distribution Unity Document Suite Konica Minolta Unity Document Suite Powerful integrated document processing Document capture & distribution Unity Document Suite Unity Document Suite, document capture & distribution Streamlined document

More information

Scalability in Log Management

Scalability in Log Management Whitepaper Scalability in Log Management Research 010-021609-02 ArcSight, Inc. 5 Results Way, Cupertino, CA 95014, USA www.arcsight.com info@arcsight.com Corporate Headquarters: 1-888-415-ARST EMEA Headquarters:

More information

Document Capture and Distribution

Document Capture and Distribution Document Capture and Distribution WHITE PAPER SmarThru TM Workflow 2 Document Capture and Distribution Introduction This white paper describes the design and the features used by the Samsung SmarThru TM

More information

AND Recorder 5.4. Overview. Benefits. Datenblatt

AND Recorder 5.4. Overview. Benefits. Datenblatt Datenblatt AND Recorder 5.4 Using affordable call recording enables you to comply with legal and regulatory obligations. These requirements are easily achieved by deploying a secure call recording solution

More information

State of Ohio DMS Solution for Personnel Records Training

State of Ohio DMS Solution for Personnel Records Training State of Ohio DMS Solution for Personnel Records Training 1 Contents LOGGING IN AND THE BASICS... 3 LOGGING INTO THE DMS... 3 NAVIGATING THE UNITY CLIENT... 4 CREATING PERSONAL PAGES... 6 ADDING WEB LINKS

More information

Virtual Data Room. www.millnet.co.uk/vdr. From Deal Making to Due Diligence

Virtual Data Room. www.millnet.co.uk/vdr. From Deal Making to Due Diligence Virtual Data Room From Deal Making to Due Diligence Built with the leading Investment Banks and Law Firms, our revolutionary technology is used by tens of thousands of professionals all over the world.

More information