Ocean Support Tips and Tricks Webinar November 2015



Similar documents
Word 2010: Mail Merge to with Attachments

DocuSign for Microsoft Dynamics CRM

LEVEL 3 SM XPRESSMEET SOLUTIONS

Level 3 SM Connect Outlook Add-In User Guide Level 3 Communications, Inc. All rights reserved.

How to Reinstall SQL Server 2005

Software Support Registration

DocuSign for SharePoint

User Guide. Making EasyBlog Your Perfect Blogging Tool

Ipswitch Client Installation Guide

How to install and use the File Sharing Outlook Plugin

GP REPORTS VIEWER USER GUIDE

Installing VinNOW Client Computers

Getting Started with Vision 6

Montefiore Portal Quick Reference Guide

Sitecore Ecommerce Enterprise Edition Installation Guide Installation guide for administrators and developers

Attachments Internet Explorer

Maintenance Guide. Outpost Firewall 4.0. Personal Firewall Software from. Agnitum

Microsoft Office Access 2007 Training

There are numerous ways to access monitors:

Moving Components of an Amicus Premium Installation

Software Support Registration workflow

SpamTitan Outlook Addin v1.1 Installation Instructions

Getting Started with the LabVIEW Mobile Module Version 2009

Joomla + Virtuemart 2 Template CoolMart TUTORIAL. INSTALLATION CoolMart Template (in 2 Methods):

GO!Enterprise MDM Device Application User Guide Installation and Configuration for BlackBerry

ICP Data Entry Module Training document. HHC Data Entry Module Training Document

TECHNICAL NOTE. The following information is provided as a service to our users, customers, and distributors.

SOLGARI CLOUD BUSINESS COMMUNICATION SERVICES CLOUD CONTACT CENTRE MICROSOFT DYNAMICS INTEGRATION

Administration Guide. . All right reserved. For more information about Specops Deploy and other Specops products, visit

The LSUHSC N.O. Archive

Juris Installation / Upgrade Guide

Integrated Virtual Debugger for Visual Studio Developer s Guide VMware Workstation 8.0

Getting Started with the LabVIEW Mobile Module

Migrate from Outlook Express to Windows Live Mail

Click Studios. Passwordstate. Upgrade Instructions to V7 from V5.xx

Migrating XMap Between Computers

Reduced Quality Sample

SharePoint List Filter Favorites Installation Instruction

Lab 2: MS ACCESS Tables

Zanibal Plug-in For Microsoft Outlook Installation & User Guide Version 1.1

Administration Guide for the System Center Cloud Services Process Pack

Getting Started Guide

Colligo Manager 6.0. Connected Mode - User Guide

IDBS Help Desk Technical Document

ArcGIS Viewer for Silverlight An Introduction

Your guide to building great apps. Upgrade your skills and update your tools to create the next great app

Core Essentials. Outlook Module 1. Diocese of St. Petersburg Office of Training

How to Prepare for the Upgrade to Microsoft Dynamics CRM 2013 (On-premises)

Using Microsoft Visual Studio API Reference

Qlik Sense Desktop. Qlik Sense Copyright QlikTech International AB. All rights reserved.

User Guide. Publication Date: October 30, Metalogix International GmbH., All Rights Reserved.

Installing OneStop Reporting Products

Foxit Reader Deployment and Configuration

Foxit Reader Deployment and Configuration

Web Development Tutorials Web Design: WiX. Tutorial 1-3a

kalmstrom.com Business Solutions

Microsoft Corporation. Project Server 2010 Installation Guide

NovaBACKUP xsp Version 12.2 Upgrade Guide

Teradata SQL Assistant Version 13.0 (.Net) Enhancements and Differences. Mike Dempsey

Scheduler for Outlook User s Guide

Developing Web Applications for Microsoft SQL Server Databases - What you need to know

How To Use Senior Systems Cloud Services

Explore commands on the ribbon Each ribbon tab has groups, and each group has a set of related commands.

Windows Azure Support in Kentico CMS 5.5 R2

Dream Report Version 4.5

Outlook 2010 Essentials Power Point Slides Corporate Training Materials

On-premise and Online connection with Provider Hosted APP (Part 1)

WhatsUp Log Management Installation and Migration Guide, including Getting Started Information. (Applies to v and later)

Interworks. Interworks Cloud Platform Installation Guide

How to Back Up and Restore an ACT! Database Answer ID 19211

SharePoint Checklist and Resources

Installation Guide: Migrating Report~Pro v18

Colligo Manager 6.0. Offline Mode - User Guide

SolidWorks Education Edition 2013 Installation Instructions

Tyler Dashboard. User Guide Version 6.2. For more information, visit

Hands-On Lab. Embracing Continuous Delivery with Release Management for Visual Studio Lab version: Last updated: 12/11/2013

1. Contents 1. Introduction Installation Preparing for the installation Installing the Pre-Requisites Components... 2.

GO!Enterprise MDM Device Application User Guide Installation and Configuration for Android with TouchDown

WHAT'S NEW WITH SALESFORCE FOR OUTLOOK

To install Multifront you need to have familiarity with Internet Information Services (IIS), Microsoft.NET Framework and SQL Server 2008.

This guide provides information on installing, signing, and sending documents for signature with

Online Payroll Remittance Manual for Employers

Set up My Sites (SharePoint Server

GO!Enterprise MDM Device Application User Guide Installation and Configuration for Android

WESTERNACHER OUTLOOK -MANAGER OPERATING MANUAL

Learn how to create web enabled (browser) forms in InfoPath 2013 and publish them in SharePoint InfoPath 2013 Web Enabled (Browser) forms

CISCO VPN CLIENT INSTALL AND UPDATE INSTRUCTIONS

Quick Start Guide. Microsoft Access 2013 looks different from previous versions, so we created this guide to help you minimize the learning curve.

Foxit Reader Quick Guide

AvePoint Meetings for SharePoint Online. Configuration Guide

How to use Microsoft Project? Basic Training to Help You during the BYI challenge

Installation Guide ARGUS Symphony 1.6 and Business App Toolkit. 6/13/ ARGUS Software, Inc.

Introduction to Microsoft Access 2003

DeviceLock Management via Group Policy

NovaBACKUP xsp Version 15.0 Upgrade Guide

kalmstrom.com Business Solutions

Ad Hoc Transfer Plug-in for Outlook Installation Guide

Transcription:

2015 Schlumberger Information Solutions All rights reserved V20151

2015 Schlumberger Information Solutions All rights reserved V20151

2015 Schlumberger Information Solutions All rights reserved V20151

We know this takes some time to do, but believe that it allows us to give better and faster support to you in the long run The more information you give us up front, the quicker we can understand the issue and get back with a response Otherwise, we might have to come back to you for these anyway, which makes the entire process take longer than taking the time to generate this information originally 2015 Schlumberger Information Solutions All rights reserved V20151

Sometimes, it is easier to show how to do something than write it all down In this case, you can use the Microsoft Problem Steps Recorder tool to record the steps in the problem demo 2015 Schlumberger Information Solutions All rights reserved V20151

We typically do not close tickets explicitly; we let the CCC system set it to closed automatically based on its rules 2015 Schlumberger Information Solutions All rights reserved V20151

2015 Schlumberger Information Solutions All rights reserved V20151

2015 Schlumberger Information Solutions All rights reserved V20151

2015 Schlumberger Information Solutions All rights reserved V20151

2015 Schlumberger Information Solutions All rights reserved V20151

in particular, this is with the 2014 Developer Tools download included chm files 2015 Schlumberger Information Solutions All rights reserved V20151

2015 Schlumberger Information Solutions All rights reserved V20151

After you set a favorite, Petrel will use that profile to start and skip bringing up License selection dialog; starts a little faster Once Petrel started, access profiles from File->License modules and can turn Favorite off there; then License selection dialog will come up again for you to choose license to run with if you have multiple profiles, then only one is the favorite and it uses that one until you change it 2015 Schlumberger Information Solutions All rights reserved V20151

%AppData% is the roaming app data directory: C:\Users\<user>\AppData\Roaming\ 2015 Schlumberger Information Solutions All rights reserved V20151

Newer native domain objects (RockPhysicsFunctions,, GeopolygonSet, BoxProbe, etc) are implemented differently than the old ones (Borehole, Property, Grid) The old ones have the Ocean façade in the tree, while the newer ones put an internal implementation type into the tree and the internal type is what is exposed 2015 Schlumberger Information Solutions All rights reserved V20151

Any PNG image will have this problem, however it is only a problem when there are more than 32000 of them This is most likely to happen in Ocean plug-ins when there are custom domain objects in the trees since this depends on the Petrel project contents Ribbon, menus, toolbars are not affected by the issue 2015 Schlumberger Information Solutions All rights reserved V20151

2015 Schlumberger Information Solutions All rights reserved V20151

Error from PluginPackager when building PIP file Look at system assembly properties, including any that are installed by Petrel Quick check: multi-select the references; if all are false, it says False if there is a mixture, it is blank, and you can set them all at once to False after you do all this, then rebuild your plug-in 2015 Schlumberger Information Solutions All rights reserved V20151

2015 Schlumberger Information Solutions All rights reserved V20151

validation rules = plug-in acceptance test rules that PluginPackager tests (not all of them) 2015 Schlumberger Information Solutions All rights reserved V20151

this is done as a sanity test 2015 Schlumberger Information Solutions All rights reserved V20151

no spaces in this probing path string, including right after ; 2015 Schlumberger Information Solutions All rights reserved V20151

2015 Schlumberger Information Solutions All rights reserved V20151

2015 Schlumberger Information Solutions All rights reserved V20151

2015 Schlumberger Information Solutions All rights reserved V20151

Wix must be installed after Visual Studio Had this situation with an older version of WiX and new VS 2013 installation Ocean WiX Plugin installer uses these WiX templates; if not there, project can t build => Reinstall WiX 2015 Schlumberger Information Solutions All rights reserved V20151

example is from Version 1000 to Version 1100 2015 Schlumberger Information Solutions All rights reserved V20151

PluginPluginId implementation uses version from AssemblyInfocs: GetType()AssemblyGetName()Version 2015 Schlumberger Information Solutions All rights reserved V20151

2015 Schlumberger Information Solutions All rights reserved V20151

Delete everything including <Plugin> </Plugin> tags 2015 Schlumberger Information Solutions All rights reserved V20151

2015 Schlumberger Information Solutions All rights reserved V20151

2015 Schlumberger Information Solutions All rights reserved V20151

Some people have not moved to 2015 yet, so including this tip about uninstalling 2014 2015 Schlumberger Information Solutions All rights reserved V20151

Some have seen an uninistall error 1722 There is a problem with this Windows installer package A program run as part of the setup did not finish as expected 2015 Schlumberger Information Solutions All rights reserved V20151

2015 Schlumberger Information Solutions All rights reserved V20151