a Avid Unity MediaNetwork Failover File Manager Installation Notes Important Information Avid recommends that you read all the information in these installation notes thoroughly before installing or using any new software or hardware. These installation notes describe how to install a MediaNetwork Failover File Manager, and how to configure it. These installation notes provide task-oriented instructions for setting up a MediaNetwork Failover File Manager. These installation notes are intended for qualified Avid Field Support personnel or Avid Resellers who know how to install a MediaNetwork workgroup, have a working knowledge of the Windows and Macintosh operating systems, and understand the currently supported configurations. For a list of supported hardware, new software features, and hardware that is no longer supported and must be upgraded, see the latest Avid Unity MediaNetwork Release Notes.
Failover File Manager Installation Notes Contents If You Need Help............................................ 3 Symbols and Conventions.................................... 4 Related Information.......................................... 5 Preinstallation Overview...................................... 6 Before You Begin........................................ 6 File Manager and MEDIASwitch Hardware Package Options...... 6 MediaNetwork Failover File Manager Configuration................. 7 Preparing to Add the Failover File Manager....................... 7 Preparing MediaNet or MediaNetwork Editing Clients............ 8 Preparing MediaNet or MediaNetwork Workgroup Clients......... 8 Preparing to Upgrade the Existing File Manager................ 8 Installing the Failover File Manager............................. 9 Installing the Failover File Manager MediaNetwork Application Key (Dongle).............................................. 9 Installing the File Manager Rack-Mount Rails................. 10 Mounting the File Manager................................ 10 Connecting the File Manager Power Cord.................... 10 Connecting the Failover File Manager.......................... 11 Connecting a Standard Keyboard, Monitor, and Mouse to the Failover File Manager......................................... 11 Connecting the Failover File Manager to the Optional KVM Switch. 12 Connecting the Failover File Manager to the MEDIASwitch....... 12 Cross-Connecting the File Managers in a Failover Configuration.. 13 Installing the SAN InSite Professional Software................... 15 Configuring the MEDIASwitch................................. 17 Copying the MEDIASwitch Files into the SAN InSite Folder...... 17 Adding the MEDIASwitch Address to the hosts File............. 18 Establishing a Connection to the MEDIASwitch................ 18 Starting the SAN InSite Server Manually........................ 19 Using the SAN InSite Client.................................. 20 Setting Up the MediaNetwork File Manager Software.............. 21 Installing the MediaNetwork File Manager Software............ 21 2
If You Need Help Avid Billing Application Information......................... 22 Configuring the MediaNetwork File Manager Software.......... 22 Technical Support Information................................ 23 If You Need Help If you are having trouble using your MediaNetwork system you should: 1. Retry the action, carefully following the instructions given for that task. It is especially important to check each step of your workflow. 2. Check these release notes for the latest information that might have become available after the documentation was published. 3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues. 4. Visit the online Knowledge Center at www.avid.com/support. Online services are available 24 hours per day, 7 days per week. Search this online Knowledge Center to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read/join online message-board discussions. 5. For Technical Support, please call 800-800-AVID (800-800-2843). For Broadcast On-Air Sites and Call Letter Stations, call 800-NEWSDNG (800-639-7364). 3
Failover File Manager Installation Notes Symbols and Conventions These installation notes use the following symbols and conventions: Symbol or Convention n c w Meaning or Action A note provides important related information, reminders, recommendations, and strong suggestions. A caution means that a specific action you take could cause harm to your computer or cause you to lose data. A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment. > This symbol indicates menu commands (and subcommands) in the order you select them. For example, File > Import means to open the File menu and then select the Import command. t k Margin tips Italic font This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed. This symbol represents the Apple or Command key. Press and hold the Command key and another key to perform a keyboard shortcut. In the margin, you will find tips that help you perform tasks more easily and efficiently. Italic font is used to emphasize certain words and to indicate variables. Courier Bold font Courier Bold font identifies text that you type. Click Quickly press and release the left mouse button (Windows) or the mouse button (Macintosh). 4
Related Information Symbol or Convention Double-click Right-click Drag Ctrl+key k+key Meaning or Action Click the left mouse button (Windows) or the mouse button (Macintosh) twice rapidly. Quickly press and release the right mouse button (Windows only). Press and hold the left mouse button (Windows) or the mouse button (Macintosh) while you move the mouse. Press and hold the first key while you press the second key. Related Information The following documents provide more information about the MediaNetwork workgroup, the MediaNetwork client, and other storage options: Avid Unity MediaNetwork File Manager Setup Guide Avid Unity MediaNetwork Site Preparation Guide Avid Unity MediaNetwork Management Guide Avid Unity MediaNetwork Troubleshooting Guide 5
Failover File Manager Installation Notes Preinstallation Overview This section provides preliminary instructions before you install and configure the MediaNetwork Failover File Manager. Before You Begin Keep the shipping boxes that come with your MediaNetwork environment. You might need to repackage and ship the components in the future. Before you begin to install the Failover File Manager, do the following: Unpack all the components. Check the contents of Failover File Manager kit against the list shipped with the order to confirm you have received all the components. Examine all the components for damage, and contact Avid Customer Support if you notice any problems. Obtain a dedicated (static) IP address, which is in the same subnet as your existing File Manager, and a host name for your MediaNetwork Failover File Manager. Alternatively, you can use the nonrouting IP addresses presented throughout these notes to configure the network for the Failover File Manager. File Manager and MEDIASwitch Hardware Package Options When you purchase a Failover File Manager for inclusion in an existing MediaNetwork workgroup, you must match the existing File Manager configuration. If your MediaNetwork workgroup is configured with a single MEDIASwitch, your existing File Manager is configured with a single Fibre Channel adapter board and your Failover File Manager comes configured with a single Fibre Channel adapter board. If you have updated your MediaNetwork workgroup to a dual MEDIASwitch configuration, you must install a second Fibre Channel adapter board into your existing File Manager to match the configuration of the Failover File Manager. To install the second Fibre Channel adapter board, see the manufacturer s documentation. To install and configure the second MEDIASwitch, see the Avid Unity MediaNetwork File Manager Setup Guide. 6
MediaNetwork Failover File Manager Configuration MediaNetwork Failover File Manager Configuration The Primary File Manager and Failover File Manager are identical hardware components. They are rack mountable and require 2U rack space each. A Failover File Manager limits downtime if there is a problem with the Primary File Manager. When properly configured with a Failover File Manager, the MediaNetwork workgroup supports automatic failover to a backup (Failover) File Manager if the active (Primary) File Manager fails. This ensures that the File Manager is not a single point of failure in your environment. n Communication through the first three drives in the drive set, as well as polling over two cross-connected Ethernet paths, ensures that any lack of response from the initially active File Manager occurs because it has gone offline, and that the problem is not due to a failure of the network connections between the two File Managers. In a failover configuration, neither File Manager is assigned to a primary or backup role the first system to come online becomes the Primary File Manager and the second to come online becomes the Failover File Manager. If both systems come online at the same time, the active role is negotiated arbitrarily between the two File Managers. For this reason, Avid recommends that you physically label and refer to your first and second File Managers as FM1 and FM2 (or use a similar convention). Preparing to Add the Failover File Manager Before you begin to add a Failover File Manager to your MediaNet workgroup or MediaNetwork workgroup, you need to prepare the clients and existing File Manager to help the upgrade proceed smoothly. The following sections provide the preparation information. 7
Failover File Manager Installation Notes Preparing MediaNet or MediaNetwork Editing Clients To prepare each MediaNet or MediaNetwork editing client: 1. Stop all running Avid applications. 2. Unmount all mounted workspaces. 3. Set all mounted workspaces so that they are not automatically mounted at the next login. 4. Shut down the MediaNet or MediaNetwork editing client. Preparing MediaNet or MediaNetwork Workgroup Clients To prepare each MediaNet or MediaNetwork workgroup client: 1. Stop all running Avid applications. 2. Unmount all mounted workspaces. 3. Set all mounted workspaces so that they are not automatically mounted at the next login. 4. Stop all Avid Services that might start an Avid application at the next reboot. 5. Shut down the MediaNet or MediaNetwork workgroup client. Preparing to Upgrade the Existing File Manager c To prepare to upgrade the existing File Manager: 1. Use the Monitor tool to stop the File Manager software. 2. Navigate to D:\Program Files\Avid Technology\AvidUnity and check for a PartitionDump.bin file with the current date and time. If the PartitionDump.bin file exists, you can continue with the upgrade. If the PartitionDump.bin file does not exist, contact Avid Customer Support for assistance. Proceeding with the upgrade without this file can cause you to lose some or all of your data. 8
Installing the Failover File Manager Installing the Failover File Manager The following sections describe how to install the Failover File Manager hardware. Installing the Failover File Manager MediaNetwork Application Key (Dongle) c n c Before you install the Failover File Manager, you need to add the MediaNetwork application key (also called a dongle). The application key determines how many MediaNetwork clients can simultaneously use your MediaNetwork workgroup. Do not lose the application key. Your MediaNetwork workgroup does not function without it. If you lose the application key, you must purchase another one from Avid to use your MediaNetwork software. To connect the application key to your MediaNetwork workgroup: 1. Locate the application key in your MediaNetwork kit. 2. Attach the application key to the parallel port on the MediaNetwork Server. Secure the application key with the thumbscrews that are part of the key. The File Manager ships with a parallel port or USB adapter board and a Fibre Channel adapter board (two Fibre Channel adapter boards when the File Manager is configured for two switches). When the File Manager is configured for automatic failover, a 10/100BASE-T Ethernet adapter board is also installed. Do not use the built-in USB connectors on the front or the back of the SR2200 File Manager. These USB connectors can support only a keyboard and mouse, and not devices such as CD-ROM drives. 9
Failover File Manager Installation Notes Installing the File Manager Rack-Mount Rails Follow the instructions supplied with the File Manager to install the rear rack-mount rails, ensuring that: The brackets do not interfere with the power strips, power cords, or other cables at the back of the rack. The brackets allow the File Manager to slide completely into the rack. The bottom of the File Manager is at the bottom of a U-alignment position. Mounting the File Manager c To mount the File Manager on the rack-mount brackets: 1. Attach the left and right front brackets to the File Manager. 2. Attach the rear support washers to the last mounting location on each side of the File Manager. 3. Slide the File Manager into the rack, setting the support washers onto the rack-mount brackets. Make sure the support washers slide onto the rear support brackets. If other equipment is installed close to the brackets, you might need help in supporting the rear of the File Manager. 4. Attach the front mounting brackets to the rack rails. Connecting the File Manager Power Cord To connect the File Manager power cord: 1. Plug one end of the power cord into the top power outlet on the back of the File Manager. 2. Plug the other end of the power cord into the left power strip in the back of the rack. 10
Connecting the Failover File Manager Connecting the Failover File Manager The following sections describe: Connecting the Failover File Manager to the keyboard, monitor and mouse (KMM) Connecting the Failover File Manager to the optional Keyboard, Video, Mouse (KVM) switch in your MediaNetwork workgroup Connecting a Standard Keyboard, Monitor, and Mouse to the Failover File Manager n To connect a standard keyboard, monitor, and mouse to the Failover File Manager: 1. Locate the keyboard and mouse in the Failover File Manager kit. 2. Locate the keyboard/mouse Y-cable in the Failover File Manager kit. When connecting the Y-cable, you determine left and right by looking at the back of the File Manager. Connect all left branch sections of Y-cables to the mouse and right branch sections of Y-cables to the keyboard. The keyboard/mouse Y-cable ends might not be marked with symbols for mouse and keyboard. 3. Attach the 15-pin monitor connector to the monitor port on the back of the File Manager. 4. Attach the right branch of the connector on the Y-cable to the keyboard. 5. Attach the left branch of the connector on the Y-cable to the mouse. 6. Continue with Connecting the Failover File Manager to the MEDIASwitch on page 12. 11
Failover File Manager Installation Notes Connecting the Failover File Manager to the Optional KVM Switch n To connect the Failover File Manager to the KVM switch: 1. Locate the KVM switch cable in the Failover File Manager kit. It has a 25-pin connector on one end, and a 15-pin keyboard connector, and a mouse connector on the other end. 2. Attach the 25-pin connector to port 1 on the back of the KVM switch. Secure the connector with the thumbscrews in the connector. 3. Attach the 15-pin connector to the video port on the back of the File Manager. Secure the connector with the thumbscrews in the connector. 4. Locate the keyboard/mouse Y-cable in the Failover File Manager kit. When connecting the Y-cable, you determine left and right by looking at the back of the File Manager. Connect all left branch sections of Y-cables to the mouse and right branch sections of Y-cables to the keyboard. The KVM cable ends might not be marked with symbols for mouse and keyboard. 5. Attach the single cable end of the Y-cable to the keyboard/mouse port on the back of the File Manager. 6. Attach the right branch of the Y-cable to the keyboard cable coming from the KVM switch. 7. Attach the left branch of the Y-cable to the mouse cable coming from the KVM switch. Connecting the Failover File Manager to the MEDIASwitch n To connect the Failover File Manager to the MEDIASwitch: 1. Locate a 10-foot (3-meter) optical cable in the Failover File Manager kit. If the Failover File Manager has two Fibre Channel adapter boards, attach the cable to the top board in the Failover File Manager PCI card bracket. 2. Attach one end of the cable to the Fibre Channel adapter board. Secure the optical cable by firmly inserting the connector into the optical port. 12
Connecting the Failover File Manager 3. Attach the other end of the cable to port 2 on the first switch. 4. If you have a second switch, locate another 10-foot (3-meter) optical cable in the Failover File Manager kit. 5. Attach one end of the cable to the Fibre Channel adapter board populating the middle slot in the Failover File Manager PCI card bracket. 6. Attach the other end of the cable to port 2 on the second switch. Cross-Connecting the File Managers in a Failover Configuration Use Figure 1, Table 1, and the following instructions to connect and configure the File Managers for failover operation. Primary SR2200 File Manager Parallel port Crossover cable between RJ45 Ethernet connectors 2 Primary Ethernet connector 1 to LAN/WAN/hub Crossover cable between PCI 10/100BASE-T interface cards Failover Ethernet connector 1 to LAN/WAN/hub Failover SR2200 File Manager Figure 1 File Managers in a Failover Configuration 13
Failover File Manager Installation Notes To connect the Primary File Manager and Failover File Manager: 1. Use the crossover cable from the Failover File Manager kit to connect RJ45 Ethernet connector 2 of the Primary File Manager to RJ45 Ethernet connector 2 of the Failover File Manager. 2. Connect the Primary File Manager RJ45 10/100BASE-T Ethernet port on the full-height PCI network interface card (NIC) to the Failover File Manager RJ45 10/100BASE-T Ethernet port on the full-height PCI NIC. 3. Connect RJ45 Ethernet connector 1 of the Primary File Manager to your LAN/WAN or optional Ethernet hub. 4. Connect RJ45 Ethernet connector 1 of the Failover File Manager to your LAN/WAN or optional Ethernet hub. 5. Configure the IP addresses for the File Managers as shown in Table 1. Table 1 IP Address File Manager IP Addresses Description 192.168.1.1 a Primary File Manager RJ45 Ethernet connector 1 192.168.2.1 Primary File Manager RJ45 Ethernet connector 2 192.168.3.1 Primary File Manager 10/100BASE-T Ethernet PCI NIC 192.168.1.2 Failover File Manager RJ45 Ethernet connector 1 192.168.2.2 Failover File Manager RJ45 Ethernet connector 2 192.168.3.2 Failover File Manager 10/100BASE-T Ethernet PCI NIC a. The default IP address to use for configuring the Fibre Channel switch initially. Change this IP address to comply with your specific IP addressing conventions when configuring the Fibre Channel switch for use in your network. 14
Installing the SAN InSite Professional Software n When you view the IP addresses in a Windows 2000 environment, the File Manager Ethernet connector numbering is NOT reversed as it was in the Windows NT environment: Windows NT environment: Connector 1 is shown as Local Area Connection. Connector 2 is shown as Local Area Connection 2. Connector 3, is shown as Local Area Connection 3 (This is the RJ45 10/100BASE-T Ethernet full-height PCI NIC when installed). For actual port and NIC locations, see Figure 1. Installing the SAN InSite Professional Software MediaNetwork uses an updated release, v3.5, of SAN InSite Professional software to configure the MEDIASwitches. To install SAN InSite Professional: 1. Locate the SAN InSite Professional CD-ROM. 2. Insert the CD-ROM into the File Manager CD-ROM drive. The CD-ROM is set to automatically start the SAN InSite Professional installation. This takes approximately 1 minute. The Verify Account Privileges dialog box opens. 3. If the CD-ROM does not start automatically, then start the installation manually as follows: a. Double-click the My Computer icon on the desktop. The My Computer window opens. b. Right-click the CD-ROM icon, and select AutoPlay. The SAN InSite Professional installation starts. The Verify Account Privileges dialog box opens. 4. Click Yes. The SAN InSite Professional window opens to the Introduction screen. 5. Click Next. The License Agreement screen appears. 15
Failover File Manager Installation Notes 6. Read the agreement and click Yes. 7. Click Next. The Choose One Item To Install screen appears. 8. Select SAN InSite Professional. 9. Click Next. The Choose A Directory screen appears. Make no changes. 10. Click Next. The Enter Server Address screen appears, showing the host name for the File Manager. If it is correct, click Yes. Write down the host name; you will need it later. 11. Click Next. The Enter License screen appears. 12. Type the license number in the text box. The license number is on the CD-ROM case. 13. Click Next. The License Status screen appears, showing the status of the license. It should indicate the number of agents available and the license expiration date. 14. Click Next. The Installation screen appears, showing the software installation progress. When the software installation is complete, the SAN InSite Professional Server Configuration window opens. 15. Click the Log tab. 16. Select each check box to turn on all the event-logging capabilities. 17. Select info,config,warning,fail from the Notify Administrator of all SAN Events menu. 18. Click the Discover tab. 19. Select the Discover agents listed below check box. The Add button becomes available. 20. Click the Add button. The Add Agent IP Address/DNS Host Name dialog box opens. 21. Type the IP address for your MEDIASwitch in the text box, and click OK. The IP address appears in the list on the Discover tab. 22. If you have two MEDIASwitches, repeat step 21 for the second switch. 23. Click OK. A message box opens, stating that the configuration was successful. 24. Remove the CD-ROM. 16
Configuring the MEDIASwitch 25. Click the Start button, and then select Shut Down. The Shut Down Windows dialog box opens. 26. Select Restart and click OK. The File Manager reboots. 27. When the reboot is complete, log in as Administrator. Configuring the MEDIASwitch Although you do not need to actually configure the MEDIASwitch (that was done when you set up the File Manager), you need to have appropriate files on your Failover system in case you ever need to use them if the File Manager fails. Copying the MEDIASwitch Files into the SAN InSite Folder The MEDIASwitch has configuration files that you need to copy into the SAN InSite Pro folder. Before you start this section you need determine what size switch you are using (1 Gb or 2 Gb) so you copy the correct files. To copy the MEDIASwitch configuration files: 1. Insert the MediaNetwork CD-ROM into the File Manager CD-ROM drive and wait for the splash screen to appear. 2. Click Exit in the splash screen. 3. Click the Start button, and select Programs > Accessories > Windows Explorer. The Windows Explorer window opens. Follow the instructions for copying the files carefully to prevent errors. 4. Navigate to the following location on the CD-ROM: \Drivers_Firmware\FibreChannelSwitches\Vixel 5. Navigate to the following location on drive C: \SANInSitePro\SIFileSystemRoot\deviceconfig\vixel 6. Drag the \Drivers_Firmware\FibreChannelSwitches\Vixel folder to the \SANInSitePro\SIFileSystemRoot\deviceconfig\vixel folder. The files are copied to the new location. 17
Failover File Manager Installation Notes Adding the MEDIASwitch Address to the hosts File You need to add the MEDIASwitch IP address to the hosts file to be able to download switch firmware and make other updates. To add the MEDIASwitch IP address to the hosts file: 1. Navigate to the following location: %systemroot%\system32\drivers\etc where %systemroot% is typically C:\Winnt. 2. Open the hosts file with a text editor, such as WordPad. 3. Scroll to the end of the file. 4. On a new line, type the correct IP address and switch name for your switch in the following format: 192.168.1.129 #9x00 switch 5. If you have two switches, repeat step 4 for the second switch, using its IP address. 6. Close and save the hosts file. Establishing a Connection to the MEDIASwitch This section describes how to use the SAN InSite Professional software. The software has two sections; a server section and a client section. The server must be running to use the client software. When you first install the SAN InSite Professional software is set to beautomatically activated when the system boots.this allows you to start the client software at any time. However, Avid has discovered performance issues when you run the SAN InSite Server in most MediaNetwork configurations. You can avoid these issues by stopping the SAN InSite Server and changing the SAN InSite Service to start manually. 18
Starting the SAN InSite Server Manually To establish the connection to the switch to see if it is setup: 1. Click the Start button, and select Programs > SAN InSite Professional > Run SAN InSite Client. The SAN InSite Professional Server Specification dialog box opens, showing the server IP address or server DNS name. 2. Click Connect. The SAN InSite Professional User Authorization dialog box opens. 3. Click Monitor & Manage. The Password dialog box opens. 4. Type manage in the Password text box. 5. Click OK. The SAN InSite Professional window opens. The switch IP address is displayed in green. Starting the SAN InSite Server Manually Avid has discovered performance issues when you run the SAN InSite Server in most MediaNetwork configurations. You can avoid these issues by and having the SAN InSite Service start manually, not automatically during the boot procedure. Once it is set to start manually you can start and stop the server using the Start button, and select Programs > SAN InSite Professional > SAN InSite server > Start Server function as needed whenever you need to run the client software to configure or work on the Switch To reset the SAN InSite service to manual: 1. Click the Start button, and select Programs > SAN InSite Professional > SAN InSite server > Stop Server. 2. Right click My Computer and Select Manage. 3. Expand Services and Applications. 4. Click Services and the services appear in the right panel. 5. Right click SAN InSite professional v3.5 services and select Properties. 6. In the Startup Type select Manual. 19
Failover File Manager Installation Notes 7. Click OK. The Service dialog box closes, and the service is reset. 8. Close the Window. Using the SAN InSite Client n This section explains how you would normally start the SAN InSite client during normal system activity. You do not need to do this at this time. The procedure is placed here to keep it with the other SAN InSite information. Avid recommends that you do not run the SAN InSite client and the File Manager software at the same time. Use the Monitor Tool to stop the File Manager before you run the SAN InSite client. To change your MEDIASwitch settings using the SAN InSite client: 1. Use the Monitor Tool to stop the File Manager. 2. Click the Start button, and select Programs > SAN InSite Professional > SAN InSite Server > Start Server. Because it takes the server software about 20 seconds to start, wait before continuing with step 3. 3. Click the Start button, and select Programs > SAN InSite Professional > Run SAN InSite Client. 4. Log in to SAN InSite as usual, and make the necessary changes. 5. Quit the SAN InSite client. 6. Click the Start button, and select Programs > SAN InSite Professional > SAN InSite Server > Stop Server. 7. Use the Monitor Tool to start the File Manager. 20
Setting Up the MediaNetwork File Manager Software Setting Up the MediaNetwork File Manager Software This section describes how to install the MediaNetwork File Manager software that sets up and manages the files stored on the MediaNetwork workgroup. This software is supplied on a CD-ROM in the MediaNetwork installation kit. Installing the MediaNetwork File Manager Software c Use the following procedure to install the MediaNetwork File Manager software on your Failover File Manager. You must install the MediaNetwork File Manager software on drive D there might not be sufficient free space on drive C to completely save a local copy of the MediaNetwork file system metadata. To install the File Manager software: 1. Locate the MediaNetwork CD-ROM. 2. Locate and attach the application key (dongle) to the File Manager. 3. Insert the CD-ROM into the Failover File Manager CD-ROM drive. The CD-ROM is set to start automatically and open the MediaNetwork Installation window. This takes approximately 30 seconds. If the CD-ROM does not start automatically, then start the installation manually as follows: a. Double-click the My Computer icon on the desktop. The My Computer window opens. b. Right-click the CD-ROM icon, and select AutoPlay. The MediaNetwork Installation window opens. 4. Select Product Installers. The screen changes to show the available products. 5. Select MediaNetwork Components. The screen changes to show the available MediaNetwork component installers. 6. Select Install File Manager. The Install Shield Wizard opens, displaying the Welcome screen. 21
Failover File Manager Installation Notes n n 7. Accept the default values presented by the Install Shield Wizard until the Setup Status screen appears, showing the installation progress. The destination for the software installation should default to drive D. 8. On the Install Shield Wizard Complete screen, select Yes, I want to restart my computer now. 9. Click Finish to complete the installation of the File Manager software and to reboot the File Manager. If you have Avid-supplied UPSs, you can set the File Manager to monitor the UPS to determine when a power interruption occurs. For complete instructions to install and configure the UPS monitoring software, see the instructions that ship with it. Avid Billing Application Information Avid Unity MediaNetwork now supports the ability to supply other applications, such as billing applications like ScheduALL from VizuALL, Inc. or databases with information about storage usage. For complete instructions to install and configure the Avid billing application, see Appendix C in the Avid MediaNetwork File Manager Setup Guide. Configuring the MediaNetwork File Manager Software You need to configure the MediaNetwork software to establish a functioning MediaNetwork workgroup. To configure the MediaNetwork software, see the Avid Unity MediaNetwork Management Guide for information about the MediaNetwork software and configuration tools. 22
Technical Support Information Technical Support Information Most products feature a number of coverage options. Avid Assurance service offerings are designed to facilitate your use of Avid solutions. Service options include extended telephone coverage, automatic software maintenance, extended hardware warranty, and preferred pricing on replacement parts. For more information regarding Avid s service offerings, visit www.avid.com/support or call Avid Sales at 800-949-AVID (800-949-2843). Program availability and details might vary depending on geographic location and are subject to change without notice. Contact your local Avid office or your local Avid Reseller for complete program information and pricing. However, if you need help locating an Avid office or Avid Reseller near you, please visit www.avid.com or call in North America 800-949-AVID (800-949-2843). International users call 978-275-2480. 23
Failover File Manager Installation Notes Copyright and Disclaimer Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc. The software described in this document is furnished under a license agreement. You can obtain a copy of that license by visiting Avid's Web site at www.avid.com. The terms of that license are also available in the product in the same directory as the software. The software may not be reverse assembled and may be used or copied only in accordance with the terms of the license agreement. It is against the law to copy the software on any medium except as specifically allowed in the license agreement. Avid products or portions thereof are protected by one or more of the following United States patents: 4,746,994; 4,970,663; 5,045,940; 5,267,351; 5,309,528; 5,355,450; 5,396,594; 5,440,348; 5,452,378; 5,467,288; 5,513,375; 5,528,310; 5,557,423; 5,568,275; 5,577,190; 5,584,006; 5,640,601; 5,644,364; 5,654,737; 5,715,018; 5,724,605; 5,726,717; 5,729,673; 5,745,637; 5,752,029; 5,754,851; 5,799,150; 5,812,216; 5,852,435; 5,883,670; 5,905,841; 5,929,836; 5,929,942; 5,930,445; 5,946,445; 5,987,501; 5,995,115; 6,016,152; 6,018,337; 6,023,531; 6,035,367; 6,038,573; 6,058,236; 6,061,758; 6,091,778; 6,105,083; 6,118,444; 6,128,001; 6,130,676; 6,134,607; 6,137,919; 6,141,007; 6,141,691; 6,157,929; 6,198,477; 6,201,531; 6,211,869; 6,223,211; 6,239,815; 6,249,280; 6,269,195; 6,301,105; 6,317,158; 6,317,515; 6,327,253; 6,330,369; 6,351,557; 6,353,862; 6,357,047; 6,392,710; 6,404,435; 6,407,775; 6,417,891; 6,426,778; D396,853; D398,912. Additional U.S. and foreign patents pending. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, for any purpose without the express written permission of Avid Technology, Inc. Copyright 2003 Avid Technology, Inc. and its licensors. All rights reserved. Printed in USA. Attn. Government User(s). Restricted Rights Legend U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are commercial computer software or commercial computer software documentation. In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms of the License Agreement, pursuant to FAR 12.212(a) and/or DFARS 227.7202-1(a), as applicable. Trademarks 888 I/O, Adrenaline, AirPlay, AirSPACE, AirSPACE HD, AniMatte, AudioSuite, AudioVision, AutoSync, Avid, AVIDdrive, Avid Mojo, AVIDdrive Towers, AvidNet, AvidNetwork, AVIDstripe, Avid Unity, Avid Xpress, AVoption, AVX, CamCutter, ChromaCurve, ChromaWheel, DAE, D-Fi, D-fx, Digidesign, Digidesign Audio Engine, Digidesign Intelligent Noise Reduction, DigiDrive, DigiTranslator, DINR, D-Verb, Equinox, ExpertRender, FieldPak, Film Composer, FilmScribe, FluidMotion, HIIP, HyperSPACE, HyperSPACE HDCAM, IllusionFX, Image Independence, Intraframe, is9, is18, is23, is36, Lo-Fi, Magic Mask, make manage move media, Marquee, Matador, Maxim, MCXpress, Media Composer, MediaDock, MediaDock Shuttle, Media Fusion, Media Illusion, MediaLog, Media Reader, Media Recorder, MEDIArray, MediaShare, Meridien, MetaSync, NaturalMatch, Nearchive, NetReview, NewsCutter, Nitris, OMF, OMF Interchange, OMM, Open Media Framework, Open Media Management, ProEncode, Pro Tools, QuietDrive, Recti-Fi, RetroLoop, rs9, rs18, Sci-Fi, Softimage, Sound Designer II, SPACE, SPACEShift, Symphony, the Avid DS logo, Trilligent, UnityRAID, Vari-Fi, Video Slave Driver, VideoSPACE, and Xdeck are either registered trademarks or trademarks of Avid Technology, Inc. in the United States and/or other countries. inews, inews ControlAir, and Media Browse are trademarks of inews, LLC. Macintosh is a trademark of Apple Computer, Inc., registered in the U.S. and other countries. SAN InSite is a trademark of Vixel Corporation. ScheduALL is a trademark of VizuALL, Inc. Windows and Windows NT are either registered trademarks or trademarks of Microsoft Corporation in the U.S. and/or other countries. All other trademarks contained herein are the property of their respective owners. Avid Unity MediaNetwork Failover File Manager Installation Notes Part 0130-05844-01 Rev. A June 2003 24 Avid make manage move media