SUBSCRIBING TO A NEW WAY OF DOING BUSINESS An NCR White Paper
Should you buy or not? Thanks to the advances of the past two decades, that question no longer rings true. More and more, you are probably asking yourself a different question: Should you buy or should you subscribe? 2
Consumers are signing up at home As a consumer, you likely use pay-as-you-go services such as Netflix, Hulu and Spotify to consume movies, TV and music. Subscription services enable urbanites to use Zipcar s conveniently located autos to do errands; fashionistas to borrow high-end couture from Rent the Runway; and aficionados of coffee, beer and wine to make sure they have an ample supply of their favorite beverage at the ready. 3
Now you can sign up at work As a restaurant owner, subscription services also touch multiple aspects of your business. You probably rent, rather than purchase, major appliances such as refrigerators, dishwashers and ice machines. Routine knife replacement keeps your chefs on point, while utility services keep the lights on and the kitchen running through all of your meal services. 4
Join the subscription revolution The rent versus own decision has become so important a subscription business model has emerged. As consumers, employees and company owners, we are all increasingly choosing subscription services over buying products because they offer greater convenience, lower costs and more options. 5 35% of Global 2000 companies will offer subscription-based services by 2015. Online software services will reach $92.8B by 2016. Source: Gartner Source: Forrester 5
Built for business Given this subscription economy, it s not surprising that point-of-sale (POS) systems are now available on a subscription basis. You can now access the same stateof-the-art POS technology and services for a low initial payment and a monthly fee. Whether you re seeking funds from investors or financing POS capabilities yourself, it s easy to see that the upfront savings are considerable. Access the same state-of-the-art POS technology and services for a low initial payment and monthly fee. 6
Dollars and sense Getting your point-of-sale via a monthly subscription puts top-notch technology within reach for a wide range of restaurateurs. The financial impact of this program is what made it so attractive for us. We inherited an old POS on its last legs and were looking to make a change. By saving on the initial investment, we were able to remodel our restaurant and add TVs, which are tangible improvements that our customers care about. Average Upfront Investment 20,000 15,000 10,000 5,000 1,000 NCR Aloha POS as a Service Traditional installation James Schultz, Owner of Daddy-O s Pub, Lewisville, TX 18,000 15,000 12,000 9,000 3,000 3,000 3,000 3,000 1 terminal 2 terminals 3 terminals 4 terminals 7
NCR Aloha POS as a Service: Ideal for today s restaurateurs Preserve cash flow and establish predictable monthly fees for your POS. Purchasing your point-of-sale system as a monthly subscription can provide today s restaurateurs with significant benefits, including cash flow optimization, which allows you to redirect cash for other investments, or simply bank it for a rainy day. That s important for both new business owners and established restaurants. Additionally, you ll always know what your monthly costs are, allowing you to forecast and budget accurately. When you start a restaurant, the upfront costs are unreal. Subscribing to POS as a Service was almost like finding another investor. The capital that we did not have to spend on our POS system could be invested in other projects and just having back up capital in the bank was key I think sometimes people forget how important that is. - Matt Tobin, Owner of Goodfriend Beer Garden & Burger House, Dallas, TX 8
NCR Aloha POS as a Service: Ideal for today s restaurateurs Everything s included. NCR Aloha POS as a Service provides everything you need to empower restaurant and back office staff. Access the same hardware and software as restaurant operators who purchase the traditional NCR Aloha POS solution. Additionally, with NCR Aloha POS as a Service, you ll get annual software upgrades, next-generation terminals and a back-office server every five years all bundled with hardware maintenance and first-level helpdesk support. This means you ll get expert help at the first sign of trouble, minimizing the potential for any disruption to your business. You also gain access to NCR Network and Security Services, which is a full suite of security capabilities that help fend off Internet attacks and malicious software threats. This can minimize the distractions that data breaches and compliance violations would cause you and your business. We were very attracted to a system that had low upfront costs and that we knew was very stable and secure. We are also very happy that we can stay up to date with hardware and software updates. - Rita Abraldes, Owner of Paladar, San Francisco, CA 9
NCR Aloha POS as a Service: Ideal for today s restaurateurs Flexibility. No binding contracts: NCR Aloha POS as a Service enables you to try as you buy. If you change your mind or your business needs shift, you can cancel the service at any time without a penalty. You can also add capabilities as your business grows. It s easy to add or subtract new tools such as mobile analytics, customer loyalty programs, gift cards and social media applications. We like POS as a Service because it has provided us with tremendous flexibility, and the service has been exceptional. - Joseph Gurdock, Area Development President of Espressamente illy, San Francisco, CA 10
Are you ready to get started? Contact us today to learn more about NCR Aloha POS as a Service, where you gain all of the advanced features of Aloha POS via a simple and economical monthly subscription. To learn more, call 1-877-794-7237 11
why NCR? NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 450 million transactions daily across the retail, financial, travel, hospitality, telecom and technology industries. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Duluth, Georgia with over 26,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries. NCR Corporation 3097 Satellite Boulevard. Duluth, Georgia 30096. USA NCR continually improves products as new technologies and components become available. NCR, therefore, reserves the right to change specifications without prior notice. All features, functions and operations described herein may not be marketed by NCR in all parts of the world. Consult your NCR representative or NCR office for the latest information. NCR APTRA is a registered trademark of NCR Corporation in the United States and/or other countries. All brand and product names appearing in this document are trademarks, registered trademarks or service marks of their respective holders. 2013 NCR Corporation EB10812