AUTOMATE PROCESSES IMPROVE TRANSPARENCY REDUCE COSTS GAIN TIGHTER CONTROL OVER YOUR LEGAL EXPENSES LEGAL SOLUTIONS SUITE
IMPROVE COLLABORATION WHILE REDUCING LEGAL COSTS Leave It to the Experts More than ever, successful companies are outsourcing legal expense review to third party review groups. With CSC s bill monitoring service, you benefit from our business process outsourcing professionals industry expertise as they objectively review your legal bills sent from your law firm directly to CSC. Our experts ensure that legal billing is accurate and vendors are properly complying with your guidelines. Legal Solutions Suite supports: Case planning and strategy Budgeting and staffing Document management Law firm profiles and performance evaluation Bill auditing and trend analysis Receipt handling Electronic invoicing and multiple submission formats Companies that don t have a modern, Web-based legal expense management system are missing an opportunity to manage and reduce legal costs while collaborating more effectively with outside counsel. CSC s Legal Solutions Suite (LSS) automates processes to give you better visibility and increased control over your legal expenditures. Legal expenses can quickly spin out of control if unchecked. With LSS, you gain a clear understanding of where your legal dollars are being spent. Companies in any market and any industry can use LSS to reduce costs, manage cases and work more easily with law firms day-to-day. LSS also rates your representing law firm s performance after a case is closed, allowing you to make better-informed business decisions. Traditionally, legal expense management has been a costly, manual and error-prone process. In today s competitive business landscape, the most successful companies are turning to automation. In addition to enabling consistent electronic billing, LSS allows you to communicate seamlessly online with the lawyer assigned to your company s case. Your legal expenses and matters can now go paperless, and you can work with your outside law firm more collaboratively. Get Automated If your organization does not have an automated legal expense management system in place, then delays, inconsistency and paper-intensive processes will slow down business. It s time to do what successful companies are doing: Get automated and go paperless. Collaboration Made Easier With LSS, you can create a collaborative electronic workspace for budgeting and setting strategies for your legal cases. Easily upload your case planning and strategy documents into the system, along with budgeting information and legal guidelines. Stay informed in real time, to better manage cases. Communicating and collaborating via LSS helps you reduce the paper trail and is more efficient than trading phone calls. CUSTOMER QUOTE: 50% REDUCTION IN LITIGATION COSTS We have been able to reduce our overall litigation costs. We ve actually been able to cut the average monthly payment in half. Stuart Bailey Vice President of Claims Kemper (formerly Unitrin) RESEARCH HIGHLIGHT: CHIEF LEGAL OFFICERS WANT BETTER CONTROL An annual survey by Altman Weil, Inc., found that when hiring outside counsel, what [chief legal officers] really want is predictability and control. The same survey found Greater use of technology tools to be the #1 method for increasing a legal department s service delivery efficiency. Altman Weil, Inc. 2013 Chief Legal Officer Survey
Increased Visibility and Lower Costs LSS main components include Legal e-bill, Legal Bill Analyzer, Legal Matter Manager and Business Analytics. Legal e-bill provides a consistent approach to legal expense management. In an automated process, errors such as duplicate line items can be identified and quickly rectified. An error alert is sent directly to the user s screen with instructions on how to fix the problem. Automated Bill Review for Faster Processing Stop paying for billed items that don t meet your legal guidelines. LSS Legal Bill Analyzer provides an easier way to check each invoice line item against your corporate guidelines. Once an invoice is in the system, Legal Bill Analyzer codes can be assigned to noncompliant items, which are then automatically removed from the bill. WHAT MAKES LSS DIFFERENT? LEGAL E-BILL Provides a secure, Internet-based portal for submitting legal bills to your organization Ensures that invoices comply with company guidelines Features a rules engine that is easily customized to your billing guidelines and billing practices Supports individual or batched invoicing Allows law firms to submit bills in multiple ways Seamlessly integrates with existing matter management or accounts payable systems Reduces errors, which in turn reduces legal expense processing administrative costs LEGAL BILL ANALYZER Adds additional functionality to e-bill, allowing law firms to check invoices before submission Automates all or part of the bill review process Ensures that you pay only for what your guidelines permit Allows for customizable workflow, from compliance alerts to in-depth systems analysis Lets users assign codes to noncompliant items that are automatically removed from bill Features intelligent rules engine with more than 200 easily customizable rules Provides a recap and analysis of invoices with the final billing amount In contrast to competing offerings, CSC s Legal Solutions Suite offers: Pre-screening of Bills: LSS automatically checks invoices for mathematical errors and duplications. Law firms can then resolve billing issues and make corrections before the invoice is submitted to the client. Dashboard-Based Reporting: At no additional cost, LSS provides highly detailed reports that can be customized. The new Explorer feature lets you perform Google-like searches. Active Customer Community: A large installed base lets customers provide feedback and strategic direction to CSC, while sharing best practices with other users. Long History of Success: Developed by skilled law practitioners and leading claims professionals, LSS has been on the market longer than any other product of its kind. SUCCESS STORY SNAPSHOT: PMA COMPANIES Challenge: Improve management of outside legal counsel costs What LSS delivered: Centralized the billing review process Reduced overbilling Shortened payment turnaround time
Avoid Cost Overruns with Budget Monitoring With legal costs skyrocketing, staying within budget is essential. LSS Legal Matter Manager function lets you see in real time how much is being spent against your budget, at the case level and by phase or activity. Outside counsel and case managers get immediate access to the information needed to evaluate the strengths and weaknesses of your case. When defined budget thresholds have been met, the LSS system sends out an automated email to you and your law firm. This lets you take action quickly to avoid or reduce cost overruns. Improve Insights into Law Firm Performance LSS Business Analytics component helps you turn raw data into actionable knowledge. Legal cases involve a wealth of information. Business Analytics transforms that complex data into easy-to-read dashboards communicating the status of your cases as well as legal expenses. Having the facts at hand helps you to make timely, informed business decisions. After a case is closed, LSS lets case handlers evaluate and rate the law firm s performance. You can then create a database of the best-performing law firms. INDUSTRY-LEADING CUSTOMER COMMUNITY LEGAL MATTER MANAGER Provides automated monitoring of incoming legal expenses Offers full document management capabilities, resulting in better collaboration on cases Fosters a collaborative budgeting environment between you and your legal counsel Delivers flexible budgeting at global, phase, task or activity level Allows you to create reports and conduct performance evaluations based on your own criteria Generates automated alerts to remind case managers of key deadlines BUSINESS ANALYTICS Includes a rich combination of mature metadata, ad hoc and real-time reporting for all organizational levels Transforms complex data into easyto-understand dashboards Allows repository access for better case management and increased collaboration Promotes business intelligence, consulting and education Generates reports on legal expenses across multiple key metrics Offers advanced analytical tools to compare and contrast legal spend by rates, hours and matter types Don t Be Left Out LSS users and CSC experts share their knowledge in an active customer community: Participate in 24x7 collaboration with other LSS users and CSC experts Join an exclusive online social network with CSC developers Provide feedback and get involved in product enhancement Attend an annual conference and users group meetings A FEW NUMBERS: AN IMPRESSIVE TRACK RECORD Has been deployed in more than 9,000 law firms across the United States Processes more than $4.5 billion in legal fees annually Is used daily by more than 180,000 law firm and company personnel Has reliably managed outside counsel for more than 25 years Lets you share documents in an indexed, searchable database Lets you evaluate law firms after a case is closed, to build a database of the best performers
Worldwide CSC Headquarters The Americas 3170 Fairview Park Drive Falls Church, Virginia 22042 United States +1.703.876.1000 Asia, Middle East, Africa Level 9, UE BizHub East 6 Changi Business Park Avenue 1 Singapore 468017 Republic of Singapore +65.68099.000 Australia 26 Talavera Road Macquarie Park, NSW 2113 Australia +61(2)9034.3000 Central and Eastern Europe Abraham-Lincoln-Park 1 65189 Wiesbaden Germany +49.611.1420 Nordic and Baltic Region Retortvej 8 DK-2500 Valby Denmark +45.36.14.4000 South and West Europe Immeuble Balzac 10 place des Vosges 92072 Paris la Défense Cedex France +33.1.55.707070 UK and Ireland Region Royal Pavilion Wellesley Road Aldershot, Hampshire GU11 1PZ United Kingdom +44(0)1252.534000 About CSC CSC is a global leader in next-generation IT services and solutions. The company s mission is to enable superior returns on our clients technology investments through best-in-class industry solutions, domain expertise and global scale. For more information, visit us at www.csc.com. 2014 Computer Sciences Corporation. All rights reserved. Creative Services 8180-14 2-2014