PERFORMANCEPLUS GIVE YOUR PRODUCERS

Transcription

1 PERFORMANCEPLUS GIVE YOUR PRODUCERS INCENTIVES TO SELL software for INCENTIVE COMPENSATION MANAGEMENT

2 GIVE YOUR PRODUCERS INCENTIVES TO SELL MOTIVATE SALES AND BOOST PROFITABILITY Consolidate All Producer Information and Sales History Provide Superior Service to Producers in Any Channel Efficiently Manage All Aspects of Compensation and Incentive Strategies Rapidly Develop, Test and Implement New Incentive Plans Taking an active role in managing your distribution channels can turn your most controllable expense producer compensation into a competitive advantage. An attractive incentive compensation plan and superior service will please your existing distributors and attract new ones. You ll respond rapidly to the market with realtime access to sales and performance metrics. And your watertight data will be flexible enough to help you deploy complex and successful plans. A single, flexible incentive compensation management system can help you cost-effectively manage a wide range of products, distributors and compensation plans, and easily meet regulatory requirements. You can create timely and effective incentive programs to motivate sales. And, more importantly, you can model and analyze these plans before implementing them. CSC s PerformancePlus incentive compensation management software gives you easy access to powerful data and helps you align compensation programs with your market objectives.

3 MANAGE INCENTIVE COMPENSATION ACROSS YOUR ENTERPRISE PerformancePlus manages broker arrangements, agent sales channels and hierarchy complexities, as well as the full range of product offerings. It gives you the ability to calculate commissions accurately and efficiently, process adjustments easily and provide full audit trails that document all transactions. Putting the power in the hands of end users is critical, and PerformancePlus gives your users an easy-to-use, singlesource repository of information. Because the data is managed through only one touch point, it s more reliable for fact-based decision-making through reporting and predictive modeling. PerformancePlus provides superior broker services, from Web access for producer self-service and accurate statements to flexible payout options and online support. It works with any policy administration system, extending the life of your legacy systems and maximizing your potential. PerformancePlus blends the latest in technology with flexible software design, so your business requirements drive the technical configurations not the other way around. With PerformancePlus, efficiency and reliability show up on your bottom line. LEADING LIFE INSURER SUPPORTS 200,000 PRODUCERS Like many companies, a leading U.S. insurer had grown through acquisition and strategic alliances, inheriting seven different commission systems. The need for greater flexibility and integration was a key factor in the company s selection of CSC s PerformancePlus. By implementing PerformancePlus, the company was able to centralize licensing, appointment, contracts, demographics and hierarchy relationships for 200,000 producers nationwide. CSC helped this insurer convert 1.1 million selling agreements and 3.7 million transactions to PerformancePlus, integrating the new system with a Web service for appointment management. In addition to supporting a wide range of commission plans, the insurer eliminated numerous manual processes and errors related to commission calculations.

4 DESIGN INNOVATIVE COMPENSATION PLANS STREAMLINE CHANNEL AND PRODUCER MANAGEMENT Primary and Secondary (Debt) Accounts Advance and Annualization Rules Net Commission Support Asset-Based Commissions/Trails Recoupment and Chargebacks Vesting and Reversion Criteria Adjustments and Deductions Incentives and Awards Goals and Achievements EQUIP YOUR STAFF WITH THE TOOLS THEY NEED PerformancePlus streamlines internal processes and lowers costs by giving control to the people who know the business best, the end users. Its ease of use dramatically accelerates speed to market for new incentive strategies with less back-end effort. PerformancePlus provides the tools to create traditional compensation plans and dynamic incentive plans defined by business users. Business rules and rate structures can be defined easily for table and rulebased traditional compensation plans. The system fully supports cloning capabilities for single values or entire schemes and import/export with familiar applications. You can create activity-based incentive programs using many different parameters, such as premium totals, commission amounts, policy counts and persistency. You can also incorporate one plan into another, making layered compensation strategies a reality. SUPPORT MULTIPLE DISTRIBUTION CHANNELS PerformancePlus supports both traditional and emerging distribution channels, such as career agents, personal producing general agents (PPGAs), broker/dealers, direct sales and bank channels. Powerful channel and hierarchy management lets you rapidly create and change hierarchies. The system allows for easy movement of a producer s partial or entire book of business to a new hierarchy. MAINTAIN CHANNEL AND PRODUCER DATA PerformancePlus improves productivity with an intuitive, browser-based interface and a flexible presentation layer that streamlines access to critical channel and producer information including: Producer data, such as demographics, license, appointments, contracts, goals and achievements Producer templates for rapid assimilation of new brokers, agents and other distributors Up-to-date pending account and policy information Complete transaction history, including commission activities, adjustments, payments and special compensation awards Producer financial balances, deduction details, adjustment details, advance and recoupment details, and account and payment history Goals and achievements that you can set and track for producers at any reporting level. The browser-based screens provide real-time data validation, helping to ensure that the producer s information is right the first time and every time.

5 CALCULATE AND ADMINISTER COMPENSATION PerformancePlus supports high-volume compensation processing, calculation and payment. Userdefined payment rules let you vary disbursement frequencies by producer, product, compensation type and other options. PerformancePlus helps you accurately and reliably calculate commissions or accept pre-calculated commissions from external systems. All compensation activities can be combined to deliver a single statement to your producers electronically or on paper. ANALYZE PERFORMANCE AND PROFITABILITY BY PLAN, CHANNEL AND PRODUCER Marketing officers are continually implementing new incentive strategies to enhance top-line revenue, but they need good data to know what s working and what isn t. With the right information in the right format, stakeholders can make strategic decisions quickly and confidently. PerformancePlus facilitates fact-based decision making through flexible reporting, modeling and dashboards. It gives you the ability to develop true what if scenarios through the development of virtual hierarchies. And it provides a quick view of current production statistics for business aggregations. The executive dashboards provide sales, marketing and compensation metrics to measure and analyze the effectiveness of compensation plans, channels and producers. The dashboard displays in PerformancePlus give you an at-a-glance view of business metrics, data and trends.

6 ADAPT AND GROW WITH FLEXIBLE TECHNOLOGY TECHNOLOGY Browser-Based Deployment Relational Database Support Mainframe and Mid-Tier Implementation Options Ease of Integration EASE INTEGRATION WITH OTHER SYSTEMS PerformancePlus efficiently processes blocks of insurance policies that range from small to very large, using either a mainframe processor or a mid-tier server. Concurrent processing provides the ability to process millions of commission transactions offline, allowing for massive throughput volumes. PerformancePlus complies with CSC s proven, service-oriented architecture, which enables communications between Web technology, legacy systems and commercial software components through adapters to middleware services. Using business process management (BPM) tools, these adapters expose business services to analysts, software engineers and end users who can collectively redesign processes in the same environment. PerformancePlus uses industry-standard ACORD TxLife transactions embedded in a SOAP message to communicate with complex financial services environments. It interfaces with other systems through an easy-to-use mapping facility with proprietary or non-proprietary XML or fixed-length formats. Designed to work collaboratively with external rulesbased processing engines, the system defines calculations and business rules in a platform-independent format, which can be reused across multiple systems. COUNT ON CSC S INSURANCE EXPERIENCE CSC s PerformancePlus isn t a generic compensation solution. It s a fully functioning incentive compensation management system designed for the insurance industry, with everything you need to deliver world-class service to your producers and up-to-the-minute information for plan, channel and producer management. To find out more about CSC s PerformancePlus, call or send an to [email protected].

7 CSC S FOCUS ON LIFE AND ANNUITIES REACH FOR NEW HEIGHTS IN PERFORMANCE AND FLEXIBILITY APPLICATION SOFTWARE Product Development Work Management Risk Management and Business Analytics Litigation Management New Business and Underwriting Customer Service Policy Administration Claims Compensation Mobile Insurance APPLICATION OUTSOURCING AND SERVICES Implementations and Upgrades Conversions and Consolidations Development, Maintenance and Enhancements Testing and Quality Assurance User and Production Support Managed Hosting Performance Engineering and Optimization BUSINESS PROCESS SERVICES Business Process Outsourcing Business Process as a Service Active and Closed Block Administration New Product Launches and Start-Ups Transaction-Based BPO INFRASTRUCTURE OUTSOURCING AND SERVICES Cloud Computing Desktop Virtualization Network Management Data Center Operations Voice and Communications Disaster Recovery Help Desk Services Security Services BUSINESS AND TECHNICAL CONSULTING Enterprise Roadmap Customer and Business Performance Intelligence Enterprise Resource Planning (ERP) IT and Business Alignment Performance Engineering Application Portfolio Modernization

8 Worldwide CSC Headquarters North America 3170 Fairview Park Drive Falls Church, Virginia United States Asia 20 Anson Road #11-01 Twenty Anson Singapore Republic of Singapore Australia Level 6/Tower B 26 Talavera Road Macquarie Park, NSW 2113 Sydney, Australia +61(0) Europe, Middle East, Africa Royal Pavilion Wellesley Road Aldershot, Hampshire GU11 1PZ United Kingdom +44(0) Latin America Rua Alexandre Dumas, º andar CEP São Paulo/SP - Brasil About CSC The mission of CSC is to be a global leader in providing technology-enabled business solutions and services. With the broadest range of capabilities, CSC offers clients the solutions they need to manage complexity, focus on core businesses, collaborate with partners and clients and improve operations. CSC makes a special point of understanding its clients and provides experts with real-world experience to work with them. CSC leads with an informed point of view while still offering client choice. For more than 50 years, clients in industries and governments worldwide have trusted CSC with their business process and information systems outsourcing, systems integration and consulting needs. The company trades on the New York Stock Exchange under the symbol CSC. ABOUT CSC IN FINANCIAL SERVICES CSC provides mission-critical business solutions, consulting and outsourcing services to leading financial services firms around the world. We bring more choices to the industry. We help clients plan for business and technology change. We create software, tools and processes to address specific business needs, and we continually enhance those solutions by collaborating with an extensive network of client communities and technology partners. Our global outsourcing operations give us real-world insight into business and IT processes that deliver the best results for our clients. More than 1,200 major banks, insurers, and investment management and securities firms rely on the experience, ingenuity and leadership of more than 10,000 CSC employees focused on financial services Computer Sciences Corporation. All rights reserved. Printed in USA