CSC PROJECT SERVICES

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1 CSC PROJECT SERVICES Smoothly Navigate IT Projects to Enhance Competitive Advantage

2 ARE YOU: Struggling to align your infrastructure projects with the needs of your business? Getting the appropriate financial & performance data you need on your projects and programs to determine ROI? Suffering from budget overruns and scope creep because you lack in-house project management expertise? Delaying technology upgrade programs or IT transformational efforts due to implementation concerns or lack of oversight needed to drive these efforts? WOULD YOU LIKE TO: Bridge the business-it gap in transformational efforts to drive needed change and change management? Integrate IT investment planning and controls across your project life cycle? Engage proven professionals, processes and methodologies to simplify complexity and help achieve predictable business results? Accelerate the adoption of traditional or next-generation technology innovations, such as cloud, big data, and mobility? High-performing organizations that have access to mature project management and technical resources successfully achieve their desired business outcomes 89 percent of the time. The Project Management Institute s 2014 Pulse of the Profession Report SMOOTH-SAILING IT PROJECTS What s the difference between a smooth-sailing IT project and one that hits rough waters? Smooth-sailing projects employ a rigorous portfolio, program and project management discipline and seasoned professionals who aim to execute infrastructure projects on budget, on time and within scope advancing targeted business goals. Mature project management and technology expertise is essential to delivering successful IT infrastructure upgrades, but few organizations have the needed experience in house. The Project Management Institute s 2014 Pulse of the Profession report finds that: Nearly half of companies have low program and project management maturity Only 9 percent of organizations give themselves an excellent rating for successfully executing IT initiatives to deliver strategic results Only 56 percent of projects meet their desired strategic business outcomes Approximately 75 percent of all technology projects run over budget Low-performing organizations achieve desired business outcomes only 36 percent of the time The inability to efficiently implement technology upgrades both traditional technology and modern innovations that drive down costs and improve productivity prevents your business from reaching its full potential. The resulting financial impact is grave. For every $1 billion spent on projects and programs, the Project Management Institute finds, the average organization loses $109 million. CHALLENGE: POOR IT PROJECT OUTCOMES HURT THE BUSINESS As CSC s experience has shown, failure to align infrastructure and operational-improvement projects with business goals and complete them on budget, on time and within scope can ultimately cause a host of business setbacks: Business executives are less likely to identify and prioritize technology investments that advance strategic outcomes when they lack mature management processes that give them visibility of their IT programs and investments. Poor project management execution, coupled with cost overruns, results in projects being delayed or canceled to offset costs the desired business benefits of your active initiatives are then postponed or never realized. The reputation of your IT department may suffer. As infrastructure and operational-improvement projects fail to deliver the promised business benefits, business leaders begin to view IT as a cost center that is not delivering a proper return on investment or effectively advancing strategic business objectives. Your executive team may become hesitant to embark on risky IT upgrades or next-generation technology deployments that are necessary for your company to attain competitive advantage which could cost you significantly in unrealized savings in capital costs and costs of keeping the lights on. CSC Project Services can help you make the transition from managing IT projects to managing business outcomes. Our mature services let you profit from CSC s proven excellence, cultivated over 55 years of managing tens of thousands of successful project implementations. You will benefit from our award-winning track record of guiding major programs and projects including one of the world s largest supply chain networks. CSC: Global Technology Leader CSC is a global leader in both traditional and next-generation IT services and solutions. Our mission is to enable superior returns on our clients technology investments through best-inclass industry solutions, domain expertise and global scale.

3 SUCCESS STORIES ON TIME, UNDER BUDGET A diversified high-tech provider used CSC Project Services to standardize its IT model across its European business units delivering projects up to 30 percent under budget and lowering expenses by nearly $700,000. MERGER COMPLETED AHEAD OF SCHEDULE A major financial-services provider used CSC Project Services to prepare for a merger completing infrastructure integration under a single contract 3 months ahead of schedule. SIMPLIFYING APPLICATIONS COMPLEXITY A global aerospace company sought to separate from its parent company while merging with another company. CSC Project Services helped successfully assess more than 6,000 applications, migrate more than 800 applications and execute 30 program missions simultaneously while giving company executives a transparent view across all IT projects to better enable timely, fact-based business decisions. WHAT IS IT? CSC Project Services provides ondemand access to a full range of end-to-end management services for companies planning transformational IT projects, operational improvements and business-critical IT implementations whether traditional infrastructure or next-generation technologies, such as cloud, big data, and mobility. CSC Project Services can be fully integrated with other CSC infrastructure offerings or wider client initiatives. Our services cover planning and assessment, solution implementation and integration, system and hardware migrations, operational optimization, and infrastructure and hosting services. We deliver our CSC Project Services through experienced portfolio, program and project managers who will oversee the end-to-end lifecycle of your IT projects and programs from strategy through the delivery of your desired business benefit. We can also supply the technical professionals and resources to execute the project as required. Our customers may order one or more of our three service types: Portfolio Management. We work with you to identify, prioritize, monitor, and qualify groups of existing projects and programs and associated opportunities so they can be measured against your strategic objectives. This service is usually longer term and delivers savings, efficiencies, and performance gains across the enterprise. Program Management. We plan and coordinate complex projects and programs and provide program planning and direction to better position your projects to deliver the intended business results. Project Management. When you require short-term, action-specific activities, such as the creation of a new product or service or the transformation of an existing operation, we will guide you through a set of finite activities designed to achieve specific objectives. We manage projects from initiation and planning through execution and completion, following specific time, budget, scope, resource and quality constraints. Our service is responsible for managing individual projects that are staffed either with CSC resources or resources suppllied by you. We offer a disciplined process for identifying, coordinating and focusing on individual project results, enabling us to deliver the most simple to the most complex customer implementation solutions efficiently and effectively. HOW DOES IT WORK? In contrast to other service providers, we work collaboratively with our customers as an extension of your team. Regardless of the size of your effort whether it is a project in the thousands or a $30 million-plus program we apply the same proven principles, processes and procedures to simplify complexity and promote a successful outcome. We help drive success through proactive methodologies designed to qualify requirements and improve customer satisfaction, team morale and collaboration. These mature methodologies, based on CSC s industry-best practices, advance an organization s ability to comply with such standards and guidelines as SEI CMMI, ISO 9001, PMI, PRINCE2, ITIL and Lean/Six Sigma, among others. They provide a robust delivery framework for managing both traditional and nextgeneration technology deployments. We accomplish this through: 1. Tailored portfolio management 2. Approaches that promote collaboration as one team with your team 3. Our overarching Global Project Management Framework (GPMF) and supporting methodologies and toolsets to promote consistency 4. Robust program governance 5. On-demand staff who utilize our core business change methodology, CSC Catalyst, and Agile/Lean practices to provide a leading approach to the management of IT investments, solution development, and rapid business process change 6. PM professionals who are accredited through our PM10 resource competency model, have expertise overseeing next-generation technologies, and are PMI certified 7. Capability assessments for project portfolio, staff, toolsets and future technology 8. Advanced strategic planning and technology roadmap assessments 9. Methods for rapid technology deployment 10. Advanced data and risk analytics These tools and methodologies help you better align IT projects to advance the strategic needs of your business, optimize resources, and manage your programs and projects to budget, time and within scope.

4 To navigate the complexity of your IT programs and projects, our mature services and experienced professionals offer you a new way forward. We will: PORTFOLIO MANAGEMENT CAN: Increase visibility of initiatives and IT investment decisions by management and stakeholders Help You Build IT Governance for Your Entire Portfolio of Initiatives. Implementing traditional or next-generation technologies is a complex job that requires a deep understanding of key business drivers, the ability to select the right technology to advance strategic business goals, and a clear roadmap to implement IT programs and projects cost-effectively. Our IT governance best practices will help support fundamental changes to your technology, culture and organization in a transparent, orderly manner helping you avoid delays, cost overruns and IT upgrades that fail to deliver the desired business outcome. Enhance total business impact with fewer investments, thereby reducing redundancy Improve alignment of IT investments with enterprise vision and strategies Provide transparent reporting due to a clear view of the enterprise Optimize resources and business value Reduce the number of lowvalue projects and overspend A BETTER WAY TO NAVIGATE ROUGH WATERS Become Your Trusted Partner to Create a Collaborative Team. We are not outsiders coming in; we work with you as one team to understand your business challenges. Our passion for exceeding expectations and providing exceptional service will help you drive business results. Our professionals can help implement virtually any project or program, whether it is a CSC technology or service or one that is provided by another technology vendor. financial risk they have managed. It also assesses management attributes, demonstrated competencies and training and professional qualifications, such as Project Management Institute (PMI) certifications. Next Generation Infrastructure Services. Let CSC and our technology partners help you reshape your IT landscape taking advantage of our wide range of next generation as a service offerings. Streamline data and increase collaboration Leverage technology innovation PROGRAM MANAGEMENT CAN: Establish strategic alignment Implement governance and reporting Help You Drive Change by Adopting Proven Agile/Lean and Other Change Management Methodologies. We help drive success through proactive methodologies, including Agile/Lean practices designed to qualify requirements and improve customer satisfaction, team morale and collaboration. Our mature methodologies, based on CSC best practices, help you comply with standards and guidelines such as SEI CMMI, ISO 9001, PMI, PRINCE2, ITIL and Lean/Six Sigma, among others. Give You Global, On-Demand Access to Skilled Professionals. You ll have access to the collective knowledge of our 72,000 technology professionals and 3,500 certified portfolio, program and project management professionals worldwide, who provide traditional and next-generation solutions to clients in more than 70 countries. By working with strategic partners, using deep industry vertical expertise and delivering on a global scale, we bring the skills and experience you need to identify and implement technology solutions. We help you gain competitive advantage by working with you to improve your project delivery and business outcomes. Put the Right Project Management Team in Place. Our proprietary PM10 competency framework emphasizes real project experience and performance, including the size of teams, budgets and levels of SMOOTH SAILING AHEAD Unlike other technology providers, our CSC Project Services staff is highly trained in the broad technical aspects of implementing IT programs and projects, as well as in developing close people relationships with our clients to establish unified, highly collaborative teams. Our mission is to help you adopt technology enhancements and achieve real business results. Our aim is to deliver your projects on budget, on time and within scope, and enhance each project s value to the business. COMPLEMENTARY OFFERINGS Other offerings that complement our CSC Project Services: Consulting and Assessment Services. We offer a wide range of consulting offerings to help you assess project and program management maturity and establish strategic technology roadmaps to guide your implementation. WHY CSC? We help sim plify complexity through our processes and methods, refined from thousands of client engagements with our experienced and credentialed people. By working with strategic partners, using deep industry vertical ex pertise and delivering on a global scale, we bring the skills and experience to help you harness next-generation services and solutions. FIND OUT MORE To find out more about our CSC Project Services, visit or contact your account manager. Manage program complexity Increase agility to respond to changes Manage scope changes Provide technically optimized solutions PROJECT MANAGEMENT CAN: Significantly improve project quality and predictable business outcomes Strengthen competitive advantage by delivering projects on time, on budget and within scope Provide measurable process baselines Enable technology-driven solutions that transform the existing IT platforms within the organization Improve accuracy in budget and time estimates Leverage our on-demand industry and technology experts Reduce startup and overall project budgets

5 Worldwide CSC Headquarters The Americas 3170 Fairview Park Drive Falls Church, Virginia United States Asia, Middle East, Africa Level 9, UE BizHub East 6 Changi Business Park Avenue 1 Singapore Republic of Singapore Australia 26 Talavera Road Macquarie Park, NSW 2113 Australia +61(0) Central and Eastern Europe Abraham-Lincoln-Park Wiesbaden Germany Nordic and Baltic Region Retortvej 8 DK-2500 Valby Denmark South and West Europe Immeuble Balzac 10 place des Vosges Paris la Défense Cedex France UK, Ireland and Netherlands Floor 4 One Pancras Square London N1C 4AG United Kingdom About CSC CSC is a global leader in next-generation IT services and solutions. The company s mission is to enable superior returns on our clients technology investments through best-in-class industry solutions, domain expertise and global scale. For more information, visit us at Computer Sciences Corporation. All rights reserved. Creative Services MD 7156a-16 04/2015

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