e-governance Applications



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e-governance Applications e-hospital (Hospital Management System): It is workflow-based web-enabled patient-centric comprehensive IT solution for Agartala Govt. Medical College & Hospital, developed by NIC. It has a number of modules including Patient Registration (OPD/IPD), Clinics, Billing/ Cash, Medical Records, Radiology, Blood Bank, Laboratory, Ward/ICU/Cabin Management, Pharmacy, OT Management, Birth/Death Record, Administration, etc. Agartala Govt. Medical College & Hospital implemented the solution in 2004. TMC has also implemented it with certain modifications. NIC is now popularising the solution as generic application software for Govt. Hospitals in other States. The Project got e- World 2011 award. The Application has already been replicated/ is proposed to be replicated in other Govt. Hospitals including AIIMS, Ram Manohar Lohia Hospital, Delhi, Ganesh Das Hospital, Meghalaya, Ernakulum Hospital, Kerala, Indira Gandhi Gas Raahat Hospital, etc. Tele-ophthalmology Centres (Vision Centres): Tele-ophthalmology (Vision) Centres have been set up in Blocks to provide eye-care to patients at door-steps. These Centres are linked to IGM Hospital through Telemedicine infrastructure. Through these Centres, the patients in remote areas get the benefit of consultation with specialists in IGM Hospital. The first Vision Centre was set up in Melaghar Block in April 2007. Vision Centres have now been set up in 40 Blocks. Over 2,21,081 patients were screened in Vision Centres upto 31.03.2013, of which 13,191 patients were referred to IGM Hospital and the rest were given treatment in the Centre itself. Thus, about 94% of the patients are getting treated in the Vision Centre itself. Average number of patients per Centre per month works out to about 120. This is a unique Project implemented by Tripura for the first time. The Project got National e-governance Gold Award for 2009, e-india Award for 2010, Manthan Award South Asia 2010, Web Ratna Award, 2012, etc. Tele-medicine Centres: The Department of Information Technology, Govt. of India, sanctioned a Project in 2005 for connecting 17 Sub-divisional Hospitals/ CHCs/ PHCs to GBP Hospital at Agartala through Tele-medicine infrastructure. All 17 Tele-medicine Centres have been made operational. Through these Centres, over 31.765 patients were treated upto 31.03.2013. Online Blood Donor Information System: It is a web-enabled application. A citizen can (i) search for the donors of his/ her required blood group in a particular area (ii) see the stock status of blood in various blood banks and (iii) register as a voluntary donor.

Health Booking System: This is a web-enabled application which provides a facility to the patients in remote areas to get advance booking for various diagnostic tests and specialist consultations in the State Hospital. Energy Billing System: To increase efficiency in the billing system and to improve the transparency, computerised electricity billing system has been adopted in the State. It is a webbased application developed by NIC. The implementation of the Project started in 2004. All the 68 electrical sub-divisions have been covered under the Project. Already, billing and consumer details are available on net in respect of 6 subdivisions of Agartala. Efforts are being made to start online payment facility. This application received Computer Society of India (CSI) Special Award for 2009. e-pourasabha (Agartala Municipal Council): It is a work-flow based application developed by NIC and includes Modules for Property Tax, Water Tax, Touji Collections, Birth and Death Registration, Trade Licence, etc. The citizens can access details of property tax and water tax, birth & death registrations, etc. on web. In fact, AMC is the first Municipal body in the North East to go for IT-enabled services to citizens. Efforts are being made to implement a web-based integrated solution and to start online payment facility. Vahan Sarathi (Transport): The functions of Transport Department have been computerised through this Project of M/o Road Transport & Highways, Govt. of India. The implementation of the Project started in 2004. NIC has developed this web-enabled application. The Project covers modules for Vehicle Registration, issue of Driving Licence, issue of Road Permit, issue of Vehicle Fitness Certificate, Road Tax, etc. Smart Cards are being issued for vehicle registration and driving licence. The system operates through a vendor in PPP mode. Citizens can see status of their applications over Internet. e-suvidha: This is a work-flow based application developed by NIC and deployed in SDM offices, under which 22 services are offered through a single window. The services include issues of various Certificates, issue/ renewal of various licences, etc. The application was initiated in SDM, Udaipur office in July 2000 and was introduced in other SDM offices during 2004-06. The application is currently running in all subdivisions except Santirbazar. Citizens can see status of their applications on the net.

Computerisation of Land Records and Registration: The project for computerisation of land records was initiated in 1991-92 in North District under scheme of M/o Rural Development, Department of Land Resources and the same was extended to other Districts in 1993-94. The application has been developed by NIC and updated from time to time. Currently, JAMI Version 3.0 is being used. The project has been implemented in all 32 DC circles. The process of digitization of maps has also been completed. Regarding computerisation of Registration, the project was initiated in 2006 in 4 registration offices of West District, namely, Bishalgarh, Sadar, Khowai and Sonamura, with application called CORD developed by NIC. The project has been implemented in all registration offices. e-panchayat: This is one of the State Mission Mode Projects (MMPs), aims at taking the computerisation process upto Gram Panchayat level. Panchayat Department is implementing the Project. The services to be offered under the Project include issue of various Certificates, applications for Pensions, NREGA Job Card, Ration Card, RoR, Utility Bills, etc. SMS-based Election Monitoring System: Software solution and technical support was provided during last Assembly, Parliamentary and Bye Elections. Electoral Rolls, which are available in Bengali and English, are regularly updated and published on the official website at http://ceotripura.nic.in with Unicode-based searching facilities. Activities like availability of candidates' information, affidavits hosting, results processing, randomization of polling parties and Randomization of Electronic Voting Machines, Communication Plan etc. were taken care by Election Software Suite. IVRS & Online G.P.F. for State Govt. Employees: The GPF related information for State Government employees has now been made available by the office of the Accountants General (A&E), Agartala, online as well as through Interactive Voice Response System (IVRS). SMS-based information system has also been introduced.

e-learning: The following projects are currently under implementation: ICT School Project: The project was started in 2007. Under this Project, e-learning Software is being used in about 400 schools to educate Class VI-VIII students. EduSAt Project: The project was started in 2007. Under this Project, Satellite interactive terminals have been installed and are operational in 50 schools. Finance (Commercial Taxes, Treasury/ Budget): The following initiatives have been taken: Commercial Taxes: Application developed by NIC under State MMP for Commercial Taxes is being used. Human Resource Management System: This Project aims at building complete database of employees and pensioners. CMC has been selected for implementation of the Project. CMC has developed the application. Data Digitization is going on. Treasury/ Budget: Currently, the application developed by RITES is being used. RITES have been asked to update the existing application.

3.16 Other e-governance applications: The following are some other important applications implemented or being implemented in the State: CCTNS: The Home (Police) Department is implementing the Crime and Criminal Tracking Network System (CCTNS) Project. M/s Payoda Consortium has been selected as the Systems Integrator. The application has already been operationalised through 8 Police Stations. e-procurement: RD and IT Departments are using e-procurement application. 30 tenders have been floated through this System. e-psc: TPSC is using the application for online submission of applications by the candidates for recruitment. Social Welfare: The Social Welfare Deptt. is using application like ICDS MIS System, Budget Control System and Pensions System for improving the functioning of their Department. Tripura Online RTI: Tripura is the first state in the country to introduce online system for registering complaints and second appeals through internet. CAD Development Centre: The Project is being implemented by C-DAC through DHHS for local weavers/ artisans with a view to upgrade their skills through ICT tools. 3.17 e-district: This is one of the State MMPs under the NeGP. The objective of this Project is to deliver the Government services in an effective and transparent manner through the District Administrative set-up. DeitY, GOI has sanctioned the Project for all 8 Districts for a total amount of Rs.17.47 crores for a period of 4 years. Agreement has been signed with KPMG, the State PMU and the KPMG consultant has also joined on 29.04.2013. Further steps are being taken for implementation of the Project.