NeGP Infrastructure Components (State Data Centre, SWAN, SSDG)

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1 NeGP Infrastructure Components (State Data Centre, SWAN, SSDG) Renu Budhiraja Sr. Director E-Governance Group Department of IT, GOI 29 th July, 2011

2 SWAN SDC SSDG & e- Portal CSC Four Pillars of NeGP NeGP- Infrastructure Pillars To bring speed, efficiency, reliability and accountability in overall system of Government-to- Government(G2G) functioning To consolidate services, applications and infrastructure to provide efficient electronic delivery of G2G, G2C and G2B services To provide a standardized interfacing, messaging and routing switch through which various departments and service providers can make their applications and data inter-operable To set up internet enabled centers in rural areas to be the delivery points for Government, Private and Social Sector services to rural citizens of India PwC

3 State Data Centre State-of-art Data Centre infrastructure to provide shared, secure and managed infrastructure for consolidating and hosting State level applications and data in different hosting models with the view to provide G2G, G2C, G2B services. To provide trustworthy and managed environment, where citizens can conduct secure transactions

4 SDC Scheme Approved on 24 th January 2008 Total outlay : Rs Cr (for 5 years) DIT/ GIA share : Rs Cr (IT, computer/storage Infrastructure, License and upgradation cost, State level Consultancy etc.) State Share under ACA provision : Rs Cr (Operating cost, Support infrastructure, Facility management, Manpower, bandwidth, Site preparation etc).

5 Key Stakeholders Department of IT, Govt. of India (NeGD, SDCPMU) Technical & Financial support, Programme Monitoring State Implementing Agency (SIA) SDC Implementation & Management State Consultant Support to SIA for SDC Implementation, Project Management & Monitoring Data Centre Operator Implementation, O & M of SDC for 5 Years NIC Composite Team Third Party Auditor Six agencies empanled for SDC audit STQC Audits & Certification, Monitoring of TPA

6 SDC SWAN Implementation IMPLEMENTATION Status - Expected As on Timelines 29 th July 2011 Milestone & Total No. of States SDC Operational Implementation in advanced stage 13 2 States Gujarat, Tripura, Rajasthan, Tamil Nadu, Puducherry, West Bengal, Andhra Pradesh, Meghalaya, Karnataka, Manipur, Orissa, Sikkim and Haryana Nagaland, Kerala Implementation Timelines July 11 Implementation in Progress 1 Maharashtra Aug- Sep 11 Implementation initiated 1 Uttar Pradesh Oct- Nov 11 Implementation yet to Start 1 Andaman Dec 11- Jan 12 Bid Process Completed, Contract yet to be signed 3 Mizoram, Madhya Pradesh, Bihar Feb 12 Bid Process in advance Stage 3 Himachal Pradesh, J & K, *Jharkhand March - April 12 Bid Process Initiated 3 Uttarakhand, Chhattisgarh, Lakshadweep, April 12 RFP to be published 1 Arunachal Pradesh RFP under revision by State 2 RFP under preparation by States DPR yet to be received by DIT Opted Out Assam, Punjab Goa Dadra & Nagar, Daman & Diu Chandigarh, Delhi May 12 May-Aug 12 Aug 12 Sep 12 * DCO selected, SDC site yet to be handed over

7 Hosting Models Hosting Models & Service Offerings Infrastructure Services 1. Rack Space 2. Seating Space 3. Staging Space 4. Connectivity to SWAN & Internet As per current SDC Scheme 5. Facility Management 6. Monitoring 7. Shared Storage 8. Shared Compute Infrastructure 9. Directory Services Managed Services 1. Managed Security Services 2. Backup Services 3. Vendor Management 4. Basic Hardware and OS level support 5. Storage configuration and Management 6. Held Desk Services 7. Common IT Support services Hosting Models Co-location: The line departments would only require the physical and external connectivity infrastructure of the data center to host their applications. The DCO shall ensure availability of entire core infrastructure and assist in co-location of the application. Respective application infrastructure to be brought by the line departments Partial outsourced model: Some of the shared infrastructure (SAN & Compute) to be used by the line department,. Application development & maintenance to be taken care by the line department. The DCO with support from CT shall agree upon the operations and management services required by the line department Full outsourced model: DCO will manages the application and the required infrastructure themselves The DCO with support from CT shall agree upon the operations and management services required by the line department.

8 State Data Centre Enhancement To ensure optimal sharing of existing infrastructure, enhanced Information / Data Security and Disaster Recovery readiness for SDC, The Proposal for SDC Enhancement placed by DIT, was approved by Empowered Committee on 15 th June with the total outlay of Rs. 175 Crores.(This budget is to be met out of the savings under the SDC Scheme) Augmentation Components in SDC Virtualization Infrastructure Information Security Infrastructure Disaster Recovery The Empanelment of the SIs for SDC Enhancement will be completed by Dec 2011 and implementation initiated by States.

9 Key activities Post-implementation Operations and Management Third Party Audit Application hosting Data Centre certifications ISO 27001, ISO Disaster Recovery

10 Governance Structure of SDC

11 Expectations from State / SIA, DCO Strong commitment for timely implementation of SDC Upon identification of successful Bidder, award of contract, commencement of implementation work. Site readiness, raw power availability, necessary clearances & approvals. Finalization and readiness of an application for the Final Acceptance Test (FAT) & Co-ordination with the application department w.r.t. the same. Signing of MoU between the State and NIC and have the composite team available at the State as soon as possible. Initiate parallel actions for Internet BW commissioning

12 State Portal, SSDG and eforms Leverage the existing Infrastructure -SDCs, SWAN and CSCs Provide soft infrastructure which will ensure Sharing of data and application integration in a secure and standardized manner Backend workflow to evolve gradually Provide shared services hub Better security Online submission of the eforms with acknowledgement & status tracking

13 SSDG- Scheme Highlights Scheme approved on Total outlay: Rs 400 Cr: DIT & State Share (ACA): Rs 200 Cr each Centrally Empanelled Consultants: E&Y, IL&FS, KPMG, PWC and UTITSL Centrally Empanelled Implementing Agency: Accenture, HP India, Infosys Technologies, L&T Infotech, TCS and Wipro

14 SSDG- Components State Portal and Application Gap Infrastructure SSDG Components STQC Compliance Capacity Building

15 Implementation Strategy- SSDG Leverage the common infrastructure of SWAN, SDC and CSCs State Portals (SP) and State Service Delivery Gateways (SSDGs) hosted in SDCs Conversion of physical forms to EForms and to be made available on State Portal Submission of EForms through the State Portal at Common Service Center (CSCs) Citizen Service request electronically routed to the respective field office with unique Application ID Provide for a Standard interface of interactions between departments / external entities Adopt Standards that ensure future expansion and interoperability 15

16 Current Status-SSDG Project Proposal approved for 30 States/UT s with Rs Crore released so far 23 States/UT s have published RFP s for selection of Implementing Agency 17 States/UT s have completed bid process and are in process of issuing LOI to IA 9 States already started project implementation Go-live in 2 States: Tamil Nadu and Goa

17 SWAN Scheme approved by Government of India in March 2005 Total approved Outlay is Rs 3334 Cr. (To be expended in 5 Years) DIT Share - Rs 2005 Cr, State (ACA) Share - Rs.1329 Cr Funds Sanctioned (DIT Share) Rs Cr 34 States/UTs opted for the Scheme, covering over 7000 PoPs As per SWAN policy all State/UT s are implementing SWAN under 2 options

18 STATUS OF SWAN S No. Name of State / UT Status 1 Andhra Pradesh, Chandigarh, Chhattisgarh, Delhi, Gujarat, Haryana, Himachal Pradesh, Jharkhand, Kerala, Karnataka, Lakshadweep, Maharashtra, Orissa, Punjab, Puducherry, Sikkim, Tamil Nadu, Tripura, Uttar Pradesh, West Bengal, Assam, Bihar, Madhya Pradesh, Uttarakhand, Manipur, Arunachal Pradesh, Meghalaya SWAN Implemented (27) Expected Month of Completion Implementation Completed 2 Mizoram, Nagaland Implementation in advanced stage (2) August September Rajasthan Implementation in progress (1) February Jammu & Kashmir Bid process initiated (1) March Dadra & Nagar Haveli, Daman & Diu, Andaman & Nicobar, RFP under preparation / revision (3) February Goa Opted out (1)

19 BSNL-Steps taken so far Working Group on BSNL Constituted in January 2006 Signing of SLA for MLLN circuits (99%) and Letter of confidence (LoC) for non-mlln circuits (98%) Last mile connectivity on OFC without any additional cost on PoPs with 10Mbps (5x2 Mbps) aggregated Bandwidth. Discounted Tariff for SWAN scheme against free Right of Way 74% on one 2Mbps main link up to BHQ 45% on another 2 or 8 Mbps 50% on 34 & 45 Mbps 55% on 155 Mbps & above 30% on local lead charges (provided on copper)

20 New initiatives Bandwidth Enhancement Upto 34 Mbps from SHQ to DHQ Upto 8 Mbps from DHQ to BHQ Integration of Networks & Data Centers DIT has now initiated the process to Integrate all State SWANs & SDCs with NKN for Network redundancy and seamless sharing of information

21 Thank You

22 e-enabled Service Delivery Strategy Call Centre UID State Data Centre Payment Gateway.. CSC CSC CSC Internet State Portal SSDG/NSDG MSDG e-forms Information List Services List Offices List e-forms Standards based Message Routing, Authentication Guaranteed Delivery & Transaction Log Time-stamping & Status Tracking SWAN State District s Blocks Talukas Registration Transport Revenue Municipalities SHQ Collector s Office Govt. Departments at various levels Tehsil / Taluks

23 Important FAQs Electricity, Diesel & Internet bandwidth cost shall be reimbursed by the State to the DCO on a quarterly basis as per the actual consumption. For any new additional hardware added in the SDC, the DCO shall be paid suitable O&M charges as per the State RFP (typically between 1.5 % to 3% per quarter) of respective hardware s CAPEX cost. However, the components brought/implemented to meet the scalability requirements of the SDC infrastructure procured as a part of the initial bid would not be entitled to receive additional O & M charges. Help Desk services shall be for the State User Departments Applications and not for the end users of applications i.e. the citizens. For hosting of applications at SDC, the DCO shall only facilitate. Any enhancement and modification shall be the application owner s responsibility.

24 Important FAQs SIA shall have flexibility to avail 1% of the project cost in the State towards meeting their administrative expenses for SDC. This shall be met out of the contingency cost component. Procurement of dedicated Hardware / software for application/ enhancement/ centralization/ migration requirements is not in SDC implementation scope The cost to bear the ISO & ISO will be built in to the bid except for TPA and TPA cost will be considered separately. ISO certifications & its retention for a period of five years is the responsibility of the bidder.

25 Overall Status slide Total Operational SDC Total MoU Signed Total CT Deployed Total TPA Identified , Orissa, Gujarat, Tripura, Sikkim, Rajasthan, West Bengal, Meghalaya, Puducherry, Tamil Nadu, Karnataka, Andhra Pradesh, Manipur, Haryana, Orissa, Gujarat, Tripura, Sikkim, West Bengal, Meghalaya, Puducherry, Andhra Pradesh, Manipur, Maharashtra, Haryana, Nagaland, Uttar Pradesh, Jharkhand, Mizoram, Madhya Pradesh, J & K, Bihar, Punjab Orissa, Gujarat, Tripura, Meghalaya, Puducherry, Andhra Pradesh, Maharashtra, Haryana, Nagaland Arunachal Pradesh, Mizoram, Andhra Pradesh, Karnataka, Tamil Nadu, Meghalaya, Rajasthan, Sikkim, Tripura, Gujarat, Orissa