28-30 September I Cape Town, South Africa www.gartner.co.za/symp15 THE WORLD S MOST IMPORTANT GATHERING OF CIOs AND SENIOR IT EXECUTIVES Rise to the Challenge
Rise to the Challenge The journey begins with you This is a decisive moment. A digital wave is sweeping through every industry, organisation and culture. There is no room to stand on the sidelines, no safe haven to ride out this disruption. Digital will continue to define and redefine business for an entire generation to come. Which makes this a defining challenge for every CIO and Senior IT Executive: a chance to rise up, align your mission critical priorities - yours and those of the enterprise - and drive business outcomes. From big data to security, now is the time to operate at two speeds: pursuing agile practices to compete at digital speeds while focusing on rock-solid IT reliability to support your core business. Gartner Symposium/ITxpo 2015 offers you the opportunity to discover the precise speed, agility and leadership skills you need to harness this massive wave of technology change. From personal development to process reinvention, Gartner is here to help you Rise to the Challenge. Rise to the digital challenge Step up to this decisive moment in digital business: go all in or go home Rise to the leadership challenge Secure the skills you need to compete and lead at digital speeds Register today at www.gartner.co.za/symp15
2015 CONFERENCE TRACKS TRACK OVERVIEW New conference tracks align with your mission-critical priorities Digital transformation is at work throughout the enterprise, initiating mission-critical priorities that the CIO needs to align to the overall priority of the enterprise. This year, the track structure is built on a framework of strategic and tactical priorities that overlap and interlock - synergistic content for every business and technology stakeholder. The conference program is designed exclusively for CIOs and their teams to gain an understanding of the top priorities and develop a strategic plan to execute on those priorities. TECHNOLOGY & INFORMATION Renovate the IT Core How can you modernise, measure and manage a mission-critical runtime environment and partner ecosystem that is high-performing, robust, efficient and responsive to change? Architect the Digital Business What patterns and practices can you use to deliver scalable, safe and ethical digital business solutions? Plan for the Digital Future What should be on your 3 or 5 year technology and business radar? What should you be thinking about that you are currently not? LEADERSHIP Lead the Digital Enterprise and Create a Dynamic Organisation How do you become a more effective leader in the digital enterprise? How can you harness the potential of people and skills to change the culture and to build digital business? BUSINESS OUTCOMES Drive Business Growth How can you help grow the business, especially through new revenue streams and high-value outcomes? Industry Day - Government How is your industry being transformed by digital business? Rise to the business challenge Transform mission-critical IT priorities into bold business outcomes
FORWARD THINKING GUEST KEYNOTE SPEAKER Rapelang Rabana - Rekindle Learning Featured on Forbes Africa Cover before 30 and named Entrepreneur for the World 2014 by the World Entrepreneurship Forum, Rapelang founded Rekindle Learning, a learning & development company that provides mobile and computer learning solutions that enable knowledge mastery and measurement in corporate and schooling environments. Rekindle Learning was profiled in the McKinsey report, Lions go Digital, as a striking innovation in mobile learning. Rapelang s entrepreneurial journey was launched when she co-founded Yeigo, an innovative startup that developed some of the world s earliest mobile VoIP applications, straight after university. She serves as the Chairperson for Moro Group, an ICT and payment services group headquartered in Botswana as well as for Generation Ubuntu, an NGO providing lifesaving holistic care to children living with HIV. She also sits on the World Economic Forum Global Agenda Council for Software and Society as well as the Global Knowledge Networks Advisory Board that oversees all the councils and think tanks of the Forum. Rapelang was also selected as a Harambe Associate of the Harambe Entrepreneur Alliance. RAPELANG RABANA Founder & CEO, Rekindle Learning THE CIO EXPERIENCE AT SYMPOSIUM/ITXPO Gartner Symposium/ITxpo 2015 offers CIOs a one-of-a-kind experience specifically designed to focus on your business, technology and leadership development. ME: Elevate personal leadership WE: Create collective success CIO EXPERIENCE FEATURES: If you meet the eligibility criteria, you will be entitled to the following deliverables: Exclusive CIO workshops, designed for you to gain valuable how-to-insight from your CIO peers and Gartner facilitators Exclusive CIO networking opportunities that connect you with a community of CIOs from around the world and across industries Early access to pre-register for Gartner analyst one-on-one meetings US: We are the business 47% of CIOs say they need to increase visionary leadership. TINA NUNNO Vice President & Gartner Fellow 2015 Gartner CIO Agenda Report Register today at www.gartner.co.za/symp15
MEET THE SPEAKERS George Ambler Executive Partner Glenn Archer Brian Burke Frank Buytendijk Jonathan Care Neil Chandler Linda Cohen Managing VP Jim Davies Philip Dawson Ed Gabrys René Jacobs Managing Director, Gartner Africa Rishen Kyarkanaye Executive Advisor Andy Kyte VP & Gartner Fellow Hung LeHong VP & Gartner Fellow Jeffrey Mann Richard Marshall Clifford Martin Executive Partner Leonie McManus Executive Partner David Mitchell Smith VP & Gartner Fellow Peter Norris Executive Partner Tina Nunno VP & Gartner Fellow Mark Raskino VP & Gartner Fellow Neil Rickard Magriet Roos Executive Partner Roberto Sacco Mbula Schoen Senior Research Analyst Peter Sondergaard Senior Vice President David Willis VP & Distinguished Analyst FRANK BUYTENDIJK
AGENDA MONDAY 28 September 07:30 Registration 09:30 Welcome Address & Gartner Analyst Keynote - René Jacobs, Peter Sondergaard, Frank Buytendijk & David Willis 10:45 Refreshment Break 11:15 Guest Keynote - Rapelang Rabana 12:15 Lunch 13:45 The CEO Perspective 2015 - How CIOs Should Respond - Mark Raskino 14:30 The Top 10 Strategic Technology Trends for 2016 - Brian Burke 15:15 Refreshment Break LEADERSHIP TRACK RENOVATE THE IT CORE ARCHITECT THE DIGITAL BUSINESS PLAN FOR THE DIGITAL FUTURE TR 15:45 A Comprehensive Guide To Connectedness with Trust, Security and Ethics in the Digital Business - Jeffrey Mann 16:30 Transition Break 16:45 A Practical Approach to Strategic Thinking For CIOs- Tina Nunno Information 2020: Cracking Critical Dilemmas - Frank Buytendijk Architechting the Digital Business - Brian Burke MONDAY 28 September w 17:30 ITxpo Opening Cocktail Reception 20:00 Close TUESDAY 29 September 08:30 Digital to the Core: How to LEAD the Change -Mark Raskino 09:15 Refreshment Break 09:45 Solution Provider Sessions 10:30 Transition Break Decommissioning Applications: The Emerging Role of The Application Undertaker - Andy Kyte Learning the Lessons From Real Examples of Government Use of Cloud - Glenn Archer Short Form Session & Real Time Networking * Ca Cu Te 10:45 Disruptive Digital Business Models and Capabilities - Hung LeHong The Mobile Scenario - Taking Mobility to the Next Level - Richard Marshall Sourcing Decision Framework: 10 Steps to Better IT Sourcing Decisons - Linda Cohen Africa s Aspiring Innovators - Jeffrey Mann Me Inf Ch 11:30 Refreshment Break 12:00 The New Risks of Digital Business - David Willis Top 10 Emerging Trends and Their Impact on Your IT Operation - Phil Dawson PMO: One Size Doesn t Fit All - Mbula Schoen Orchestrating Ideation: Creating Breakthrough Innovation Opportunies - Brian Burke 14 Fro of 12:45 Lunch 14:00 Solution Provider Sessions 14:45 Refreshment Break 15:15 The Digital Workplace: A Workforce Investment Strategy - Jeffrey Mann Megavendors and the Cloud: How CIOs Must Understand Vendors Overall Cloud Strategies - David Mitchell Smith Do I Still Need a WAN If I am using Cloud Services? - Neil Rickard Case Study Fin Bu Bu 16:00 Transition Break 16:15 Technology and Business in 2030 - Mark Raskino Building an Agile Infrastructure - Phil Dawson Stop Aiming for Successful Projects, Start Aiming for Successful Applications - Andy Kyte Managing Cloud Solutions: Seize the Opportunity, Avoid the Risks - Linda Cohen Ca 17:00 Transition Break 17:15 Implementing Bimodal IT - Delivering on the Promise - Ed Gabrys The Cloud Strategy Cookbook: Recipes, Ingredients and Results - David Mitchell Smith Governing Risk and Security in the Digital Business - Jonathan Care Enabling Digital Business with a Mobile Integration Architecture - Richard Marshall
KEYNOTE SESSIONS DRIVE BUSINESS GROWTH How Emerging Mobile and Digital Customer Engagement Technologies Drive Revenue Growth - Jim Davies Methods for Monetising Your Information Assets - Neil Chandler * NEW! SHORT FORM SESSIONS & REAL TIME NETWORKING These 30-minute sessions are provocative, edgy, interactive and are designed to engage attendees around a single idea. The Short Form session is followed by a 30-minute Real-time networking session where you will collaborate with peers on the just-covered topics. TUESDAY 29 September WEDNESDAY 30 September 08:30-09:30 The Imminent Revolution in Information Security - Jonathan Care 08:30-09:30 The 10 Vendors Driving the Future of Mobility - Richard Marshall 12:00-13:00 Want Velocity? Get Agility - Andy Kyte GARTNER ANALYST OPENING KEYNOTE: Rise to the Challenge - Peter Sondergaard, Frank Buytendijk & David Willis Digital business is here. In the opening keynote, join Global Head of Research, Peter Sondergaard and a team of leading Gartner analysts, who will showcase how digital business has moved from vision to reality. What is driving the success of digital business? How are leading companies paving the way? What is your role in this new reality? The good news is you are not alone. Digital business is a team sport involving all executives. And Gartner is there with you, every step of the way. GARTNER CLOSING PRESENTATIONS: Eccentric Leadership - Tina Nunno CIOs work with many Senior Executives who may be considered eccentric. CEOs, CFOs, and other business leaders often exhibit behaviours that are extreme, unusual, or unpredictable. These behaviours may be the result of a mild, hidden or undiagnosed mental disorder, which occur in 1 out of 4 adults. Combine such behaviours with a high IQ, and they often result in the eccentric executive. This session will explore eccentricity, and provide practical case examples of how CIOs effectively embrace the benefits and cope with the challenges of eccentricity in the executive suite. This research also explores the reality that many CIOs may themselves be eccentric leaders. - Case Study Find The Most Powerful Digital Business Innovations For Your Business - Hung LeHong 14 Years of Best Practices From The Eight Building Blocks of CRM - Jim Davies Closing Keynote - Jeffrey Mann Gartner Symposium covers a wide range of mission critical priorities for CIOs and IT Leaders. Many sessions, workshops, and evening activities covered the gamut: from emerging digital futures, to new leadership models, to how to actually build new IT capabilities. Learn what you might have missed over the week. Get a handle on the next steps you need to take to capatilise on what you have learned. e The Disruptive Nature of Analytics - Neil Chandler
AGENDA Content subject to change and Gartner Africa reserves the right to alter this program without notice. WEDNESDAY 30 September LEADERSHIP TRACK 08:30 Orchestrating the Digital Team - Ed Gabrys 09:15 Refreshment Break 09:45 Solution Provider Sessions 10:30 Transition Break 10:45 Creating a Culture That is Ready for Anything - Ed Gabrys 11:30 Refreshment Break RENOVATE THE IT CORE Bimodal IT is the Best Way to Deliver Application Rationalisation - Andy Kyte The Networking Scenario - How SDW Changes Everything - Neil Rickard 12:00 Case Study Out of the Dark Ages: New Ways to Mobilise Legacy Apps - Richard Marshall 12:45 Transition Break ARCHITECT THE DIGITAL BUSINESS Architecting Real-time Analytics and Decision Management in the Digital Age - Neil Chandler The Future of Your Data Centre in the Cloud Era - Phil Dawson The Top Ten Cloud Myths - Why They Threaten your Digital Business Strategy - David Mitchell Smith PLAN FOR THE DIGITAL FUTURE Short Form Session & Real Time Networking * * Taming the Complexity of the Digital Vendor Ecosystem - Linda Cohen Procurement 2020 - Roberto Sacco DRIVE BUSINESS GROWTH Creating Value Through the Customer Experience - Jim Davies The Business of Digital Business: How Competitive and Economic Advantage Will Be Transformed - Hung LeHong Short Form Session & Real Time Real Time Networking Networking * * S S T in J P H M C 13:00 Eccentric Leadership - Tina Nunno 13:45 Closing Keynote - Jeffrey Mann 14:15 Lunch 14:15 Workshop: Create A Trip Report - Jeffrey Mann 15:00 Close SIGNATURE SERIES The Signature Series is composed of high-demand sessions that focus on current and future technology trends. Striking insights designed to keep leaders at the forefront of strategy and technology are delivered at these must-attend sessions, helping IT leaders anticipate important shifts and adjust their strategies accordingly. SIGNATURE SERIES Presentations include: THE CEO PERSPECTIVE 2015 HOW CIOs SHOULD RESPOND - MARK RASKINO THE TOP 10 STRATEGIC TECHNOLOGY TRENDS FOR 2016 - BRIAN BURKE A COMPREHENSIVE GUIDE TO CONNECTEDNESS WITH TRUST, SECURITY, AND ETHICS IN THE DIGITAL BUSINESS - JEFFREY MANN ARCHITECTING THE DIGITAL BUSINESS - BRIAN BURKE
NEW! INDUSTRY DAY - GOVERNMENT We will begin this year s Symposium with an in-depth industry day. These sessions will be geared specifically to state and local governments. SUNDAY 27 SEPTEMBER 10:30-11:00 Registration 11:00-11:05 Welcome Address - Barbara Robertson 11:05-11:50 Digital Government Redux: How Smart Machines and the Internet of Things Will Change Everything - Glenn Archer 11:50-12:00 Transition Break 12:00-12:45 Guest Mastermind Keynote 12:45-13:00 Transition Break 13:00-13:30 The Imminent Revolution in Information Security - Jonathan Care 13:30-14:30 Lunch 14:30-16:00 IT Strategy Workshop - Magriet Roos, Rishen Kyarkanaye & Peter Norris 16:00-16:30 Refreshment Break 16:30-17:15 Governing Risk and Security in the Digital Business - Jonathan Care 17:15-17:30 Transition Break 17:30-18:15 Learning the Lessons From Real Examples of Government Use of Cloud - Glenn Archer 18:15-19:30 Cocktail Reception JOIN AN INFLUENTIAL NETWORK Affinity groups Connect with others who have a common interest, such as an activity or topic Solve problems Explore cutting-edge IT solutions from top providers; plus,theater presentations and more Round table discussions Solve problems and share best practices with peers in small-group discussions Meetups Discuss highly relevant topics in small-group, self-facilitated peer-to-peer exchanges Build relationships Connect with like-minded peers ENGAGE Social events Engage with peers at receptions, meals and special events Real-time networking sessions Following select track sessions, collaborate with peers on the just-covered topics Challenge thinking Gartner analysts available on-site for one-on-ones
ITXPO WHERE TECHNOLOGY MEETS BUSINESS The ITxpo show floor is loaded with the very latest solutions from technology providers at the very leading edge of their fields. See breakthrough innovations for yourself. Talk to experts who know their full potential. The focus is on problem solving. The atmosphere is refreshingly low-hype. Discover. Compare. Evaluate. Take home a new perspective on how you might solve your most pressing problems. Sponsors SILVER SPONSORS: imagine. change. BRONZE SPONSORS: Should you wish to exhibit, please contact Laura Meintjes on: +27 11 803 4706 laura.meintjes@gartner.co.za Gartner Symposium/ITxpo brings together more than 1,200 senior IT leaders, including 200 CIOs. Register today at www.gartner.co.za/symp15
THE EXPERIENCE MEET THE ADVISORY BOARD Symposium/ITxpo operates with the advice and input from individuals from a number of organisations, to help guide the content and direction of the event and ensure that the event addresses the needs of the audience. We would like to thank the following for their advice and support: Franz Muller, Shoprite - Chief Information Officer Peter du Plooy, Engen - Chief Information Officer Andre Stelzner, City of Cape Town- Director: Information Systems & Tech Tshifhiwa Ramuthaga, Financial Services Board - Chief Information Officer Chris Holland, Nedbank - Head: Research & Emerging Technologies Johan Marnewick, Sanlam - Head Group IT, Finance - Group Information Technology GO ONE-ON-ONE WITH GARTNER ANALYSTS At Symposium/ITxpo everyone wants to ask Gartner analysts the big questions and get specific answers to their current challenges. All attendees registered for Symposium have the exclusive opportunity to speak directly with up to two Gartner analysts in private half-hour One-on-One meetings. This personal consultation gives you direct access to the wealth of expertise of Gartner s analysts. GET THE MOST FROM YOUR VISIT Symposium/ITxpo Africa 2015 provides the perfect location in which to pool your intellectual resources. Bring the key players in your organisation together. Hold management meetings, conduct team building exercises and brainstorm product launches. Set against the context of Gartner s analysis and insight, Symposium/ITxpo Africa is one event where you can work together with your colleagues on the issues that matter most to your organisation. Refer to the registration information on www.gartner.co.za/symp15 for details of discounts available to teams attending Symposium/ITxpo Africa 2015. WHO SHOULD ATTEND Everyone who makes IT strategy and investment decisions will benefit from attending Gartner Symposium/ITxpo Africa 2015, including: Chief Information Officers Technology & Service Providers Press and Media IT leaders across all roles and industries Chief Digital Officers, Chief Financial Officers, Chief Technology Officers, Chief Innovation Officers Technology & Business Strategy Executives Institutional Investors & Venture Capitalists Technology Professionals MEDIA PARTNERS