4787 Cotton Run Road ~ Hamilton, Ohio 45011 ~ mobile: 513-324-8686 ~ email: keithweber57@gmail.com Career Eleven Years of Executive Leadership Experience in Higher Education Summary Vice President for Information, Technology, and Strategic Planning 2014- Chief Information Officer (CIO) and Member of President s Cabinet 2003-2014 Twelve Years of Technology Management Experience in Higher Education Assistant Chief Information Officer 2001-2003 Director, Administrative Computing and Telecommunication Services 1996-2001 Associate Director, Computer and Information Services 1992-1996 Thirteen Years of Progressive Growth in For-Profit Enterprises Director, Information Services 1988-1992 Director, Software Services 1987-1988 Department Manager, Systems and Programming 1985-1987 Project Manager, Systems and Programming 1983-1985 Project Leader, Materials Management Systems 1982-1983 Lead Systems Analyst, Database Administrator, Programmer/Analyst 1979-1982 Professional Mount St. Joseph University (the Mount), Cincinnati, Ohio 2003 present Experience The College of Mount St. Joseph became Mount St. Joseph University on July 1, 2014. The Mount is a liberal arts, comprehensive, private institution serving 2,300 students. Vice President for Information, Technology, and Strategic Planning (2014 - ) Chief Information Officer (2003-2014) Reporting to the President and serving on President s Cabinet, I lead Instructional Technology, Administrative Computing, Technology Infrastructure Services, Library Services, Institutional Research, and the institution s strategic planning process. Researched alternative strategic planning methodologies. Working with the Mount s President and Board Chair, a collaborative strategic planning process was adopted and modified to meet the Board s timeline. Served as Co-Chair of the Mount s Vision2020 Strategic Planning Task Force. Planned and facilitated the 2012 and 2013 Board of Trustees Strategic Planning Retreats as well as a half-day idea generation session attended by 174 faculty and staff members. Responsible for driving the successful implementation of the Vision2020 Strategic Plan. Initiated and led the development of college-wide performance measurements based on Kaplan and Norton s Balanced Scorecard to track progress on both strategic initiatives and ongoing operations. Developed the Mount s first comprehensive Technology Portfolio Plan which includes five year projections for capital investments in technology. Recent major technology related projects include implementing new campus-wide solutions for printer/copier management, university ID system, VoIP phone system, institutional advancement, student learning assessment, student retention, wireless data network expansion, and expanded server virtualization. Presented alternative futures for the Mount s administrative systems to President s Cabinet leading to the adoption of a strategy to develop a stronger working relationship with Jenzabar, the Mount s primary ERP (Enterprise Resource Planning) vendor. Working with Jenzabar s senior executives, negotiated a five year contract that froze annual maintenance fees at current levels and provided the Mount with software licenses for new web portal and other software.
Page Two Co-Chaired the Learning Spaces Task Force charged with recommending renovations to the Mount s formal and informal teaching and learning spaces. Task Force members included representatives from faculty, students, registrar, student affairs, and instructional technology. Authored a successful grant to send a five person team to the 2006 Learning Spaces and Technology Workshop. The Task Force s three-year plan for renovations was completed in August 2010. Upon joining the Mount in 2003, a top priority was to eliminate the $309,000 annual deficit generated by the student notebook computer program. After engaging students, faculty, and staff, recommended that the Mount stop providing leased notebooks to students and begin requiring students to purchase notebooks. Other recommendations including restructuring the student technology fee and reorganizing Information Services and Support (ISS). A three year plan to phase-in the recommended changes was presented to and approved by President s Cabinet and the Board of Trustees. Project was completed on schedule in 2006. University of Dayton (UD), Dayton, Ohio 1996 2003 UD is a comprehensive, research intensive, private institution with 11,200 students. Assistant CIO, UD Information Technologies (2001-2003) Director, Administrative Computing & Telecommunications (1996-2001) Led the administrative computing, data management, computer operations, IT help desk, and telecommunication service areas. Directed 110 professional staff, student workers, and contractors with annual operating and capital budgets of $14 million. Instrumental in significantly improving IT governance, communications, and technology planning by creating formal IT Steering, IT Support Board, Student Systems Steering, and Business Systems Steering Committees. Evaluated options for replacing disparate administrative application systems with an integrated Enterprise Resource Planning (ERP) system. Led the development of a ten year pro-forma investment summary that compared the costs and benefits of implementing an integrated ERP solution with the costs and restrictions of supporting and enhancing the current disparate administrative systems. The additional net annual investment required to implement an integrated ERP solution was too great to warrant further pursuit at that time. Collaborated with Academic Computing and Enrollment Management to support UD s Learning Village initiative. Managed the extension of the campus voice, video, and data networks to 330 university-owned student houses that adjoin the central campus. Led vendor contract negotiations and directed the on-time implementation of this Wiring the Student Neighborhood project. This 18-month $8 million capital project was a major factor in UD earning Yahoo! s April 2000 ranking as the nation s 16 th most wired university and the top most wired Catholic university. Initiated and directed the university-wide Year 2000 (Y2K) Compliance Project Team. Quarterly progress reports were presented to the Board of Trustee s Audit Committee. Directed the project team through the testing of all mission critical systems and the successful hardware and software upgrade of all non-compliant systems. Represented UD with local and national media on Y2K related issues including a January 1, 2000 interview aired on local TV.
Page Three Served on numerous cross-functional project teams in the analysis, evaluation, and implementation of improved business processes. These teams covered such diverse areas as student billing, human resources, payroll, finance, access to budget data, course registration/scheduling, and student computer initiative. Three months after joining UD, was asked to take direct project management responsibility for a troubled financial system implementation project that included general ledger, accounts payable, accounts receivable, and grant proposal generation and tracking modules. This project was over budget and 18 months past the original due date. Directed the project team in the creation of an open tasks list. Each of the more than 100 open tasks was then assigned to an individual or a team and scheduled for completion. The open task list was shared with the project s executive sponsors and used to track weekly progress. The system was successfully launched six months later. Miami University, Oxford, Ohio 1992 1996 Miami is a comprehensive, undergraduate focused, public institution serving 23,300 students on four campuses. Associate Director, Miami Computer and Information Services (MCIS) Directed University Information Services in the development, implementation, and support of university-wide administrative computing systems for the three Miami campuses located in Oxford, Hamilton, and Middletown. Initiated and facilitated the inaugural application systems planning retreat attended by Miami s President, Vice-Presidents, Regional Campus Executive Directors, and major administrative department heads. Agreement on a strategic direction, application systems architecture, and data architecture for an integrated administrative system was reached during the planning retreat. Managed project teams through the creation of requirement definition documents, vendor selection, and implementation of packaged software for Student Recruitment and Campus One Card systems. Managed or participated on cross-functional, continuous process improvement teams for bookstore operations, student scholarships, and account receivables. Fulfillment Corporation of America (FCA), Marion, Ohio 1983-1992 FCA was the third largest data processing service bureau supporting the publishing, cable TV, and direct marketing industries. Director, Information Services (1988 1992) Director, Software Services (1987-1988) Department Manager, Systems and Programming (1985 1987) Project Manager, Systems and Programming (1983 1985) Directed 80 staff members in Systems and Programming, Technical Support, Data Center Operations, Research & Development, PC Applications, and Cable and Distribution Services. Responsible for providing data processing and programming support to FCA s 108 external customers. Had full profit and loss responsibility for $1.7 million in annual external revenue.
Page Four Client account management responsibility included all cable TV and product distribution clients including The Disney Channel, Wendy s Restaurants, Domino s Pizza, and Scotts Lawn Care. Reorganized data center operations, production programming, and production job control into client oriented teams. Implemented new work flows that reduced the production cycle time from five days to three days, increased on-time performance, and reduced annual overtime costs. Implemented organizational changes, a project management system, and customer service standards that led to a two-year increase in the on-time delivery of client programming projects from 46% to 91% and a reduction in the average number of open production problems from 50 to 14. American Natural Resources, Detroit, Michigan 1982-1983 Project Leader for various systems at nation s first coal gasification plant. Ford Motor Company, Dearborn, Michigan 1979 1982 Lead Systems Analyst for car warranty cost analysis systems. Assistant Database Administrator for multiple car engineering databases. Programmer/Analyst for various on-line application systems. Education Master of Business Administration May 1987 Ashland University, Ashland, Ohio B.S. Computer and Information Science March 1979 College of Engineering, The Ohio State University, Columbus, Ohio Fellowship Frye Leadership Institute Fellow Class of 2012 Selected as a 2012 Frye Fellow and participated in the first Frye Leadership Institute held in Washington, D.C. Jointly sponsored by the Council on Library and Information Resources, EDUCAUSE, and Emory University, the Frye Leadership Institute engages leaders in the exploration of current challenges confronting higher education. A special emphasis of the 2012 Frye Institute was expanding collaboration both within and between institutions of higher education to effectively address common challenges. Teaching Management 620 Fall 2010-Spring 2012 Served as an adjunct faculty member and taught Management 620: Managing Information, Technology, and Projects to graduate students at the Mount. Redesigned this course, selected a new textbook, and renamed the course to better meet the desired learning outcomes of the Master of Science in Organization Leadership program.
Page Five Consulting Higher Education External Technology Reviews April 2007-present Have conducted technology reviews/consulting engagements for three other institutions of higher education. The scope for two of these engagements included a pre-visit review of each institution s strategic and technology plans, two days of on-campus interviews, and a written report directed to the institution s Chief Information Officer and President s Cabinet members. Professional Affiliations OHINDCIO networking group of CIOs from the private colleges/universities in Ohio who meet quarterly to share information and collaborate on projects. EDUCAUSE - national association promoting technology in higher education. IT Leadership Forum networking group consisting of thirty plus progressive CIOs representing medium-sized organizations in the Greater Cincinnati area. CIO Symposium and CIO Governing Body semiannual invitation-only networking events for CIOs representing qualified large for-profit and select nonprofit organizations in the Greater Cincinnati area. CIO Circle networking group of CIOs representing small to medium sized organizations in the Greater Cincinnati area. Select Presentations, Workshops, and Conference Committees Presented A Collaborative, Cost-Effective, Round-The-Clock Technology Call Center at the 2013 EDUCAUSE Annual Conference and at the 2013 Ohio Higher Education Computing Council (OHECC) hosted by Shawnee State University. Served on the Program Committee for the 2012 Crossing the Digital Divide: Integrating Technology to Engage 21 st Century Learners Conference sponsor by the Greater Cincinnati Consortium of Colleges and Universities (GCCCU). Reviewed proposals for and recommended sessions for the EDUCAUSE 2012 Annual Conference. Presented Planning Your Next Technology Assessment at the 2008 OHECC Conference hosted by Ohio University. Co-presented The First Five Years of a Student Notebook Requirement: What Have We Learned? at the 2006 EDUCAUSE National Conference. Co-presented A Student Notebook Requirement: The First Five Years at the 2006 OHECC Conference hosted by The Ohio State University. This presentation was recognized as the Outstanding Track Presentation. Conducted a half-day Customer Expectations workshop for Jenzabar s president, corporate executives, national sales representatives, and account managers in October 2005.